DTDC Courier & Cargo Complaints & Reviews

Hi,

My tracking ID is D18295466, the courier tracking says the receiver requested another date but I didn't receive any call from the delivery agent, I only received OTP from DTDC but not any call from the delivery agent.

Delivery of courier was not attempted but it says that the receiver requested another date.

Please look into this.

Regards,
Harshraj Singh

Please find an attachment photo which is self explanatory.

Which has not been getting updated. Same was booked on 01/12/2022 . Till Today same is not being updated. I have doubt that your Courier partner has not sent the parcel which was urgent for us.

Is it neglegience.

Regards,

Dear Sir,
I Booked to pay parcel on behalf of my Company at Harihar Branch PIN 577601 vide Ref No I03622066 Dtd 01/12/2022 . Till Today I am not getting updated in Tracking Online.

I Booked to Mr. Manoj Lawande
Jainex Speciality Chemical., Plot No. 47/1/9, 10 & 11,
Nandesari G.I.D.C.
Nandesari – 391340
Dist-Vadodara,
Gujarat, INDIA

Please resolve at the earliest.

Regards,

Rajesh
KATRA PHYTOCHEM (INDIA) PVT LTD
SPECIAL PLOT A-1, INDUSTRIAL ESTATE
HARIHAR-577601
MOBILE: [protected]

(M) +91-[protected]

It's been more than 3 months and the package is not delivered to me. DTDC representative says the package was misdelivered to wrong address and he tries to dodge my calls.

DTDC AWB/Consignment Number : Z78131766

Hi Team,
My package is not delivered, but DTDC system is showing as delivered to some random guy.
Tried calling DTDC customer care and sent numerous emails.
No proper response.

Please do the needful.

Tracking number : R71090163

I didn't receive my package, but DTDC system is showing as delivered to some random person.

I tried calling them and written numerous emails.
There is no proper response.

Tracking no: K58693808. The parcel is not getting delivered even when the delivery location is withing 1 km of DTDC branch. Horrible Customer care support, didn't even receive the complaint mail id even after the customer representative said they would mail me the complaint. Today it says out for delivery at 5:00 am in the morning. Which company in the world starts delivering at 5 in the morning. I know they will again update it later saying "Not delivered(Could not attempt) ". Fraud company fraud service

My AWB number B14502432 is shown delivered and apparently receiver has not received.Its not only unacceptable but fraud.Kindly resolve else serious actions will be takenz.I have started by posting issue on Twitter.Next I shal post on every single social media.

I was supposed to receive a parcel DTDC "D26807261" from my office.

on 6th Dec, status was showing out for delivery.

However Around 7:30 PM status was "Not Delivered(RECEIVER NOT AVAILABLE-(CIR))" wherein was home all day and my mobile was all day active.

Please update.

I had scheduled a pickup for Dec 05, 2022 through DTDC app. I paid the entire amount Rs. 1276 via the app. Tracking id- D48136215. The pick-up was never done. I had a follow up with their customer care team thrice in one day on Dec 6, 2022. Despite their reassurances of priority pick-up, there was no response from the ground team. The courier was urgent and after 2 days, it's still not picked up. So much for their claims of express service....

On 29th November from Kangra I had submitted a parcel for ahmedabad location, which I haven’t received till yet. I had tracked my parcel which is reached in ahmedabad but not to my location till now. I have tried to contact DTDC ashram road ahmedabad branch person whose number is[protected] several times but no response. I’m totally unsatisfied with DTDC services. Your company is totally responsible for costumer fraud activities happening in it. I will go for legal action. Highly disappointed with your services.
Tracking No - T16130154

Dear Team,

The address is showing as incorrect or wrong CIR. Where as Pin code and Address is correct as per details provided.

Z38182221 Address Incomplete/Wrong
Z38182225 Address Incomplete/Wrong
Z38182223 Address Incomplete/Wrong
Z38182278 Address Incomplete/Wrong
Z39136847 Address Incomplete/Wrong
Z39136834 No Service Area
Z39136844 Address Incomplete/Wrong
Z39136854 No Service Area
Z39136858 No Service Area
Z39136835 Address Incomplete/Wrong
Z39136859 No Service Area
Z39136854 No Service Area
Z39136831 Address Incomplete/Wrong
Z39136833 Address Incomplete/Wrong
Z39136347 No Service Area
Z39913549 Address Incomplete/Wrong
Z39913524 Address Incomplete/Wrong
Z39137046 Address Incomplete/Wrong

Please check and do the needful.

Regards,
Shruti Mohanty

I sent a courier to Punjab through DTDC. It’s tracking number is Z10570305. It was an urgent courier pls get it delivered as soon as possible. It shows office closed or door locked CIR. Also everyone was present at the given address.

Tracking ID: H42274514

They didn't deliver my parcel and DTDC person opened my parcel and used the items. Created many tickets with Customer support but of no use.

How can they use Customer's parcel? How can someone forged my signature on receiver's acknowledgement?
I didn't expect this from a big firm like DTDC.

Plus they said it was Korean and said it would go in one day, but it still hasn't 200 for Tambaram to Mayiladuthurai in one day, 120 for which I will send normal courier

Did not getting any courier to me
I have only getting message from dtdc _X84503759 is delivered on[protected]
please resolve the issue & the courier item important for me.

I have a courrier which was sent from Bangalore to Nepal via express way from dtdc on 19/11/2022 with consignment number N21162018.
Tracking shows shipment not registered and no details available and till now the courrier has not been delivered.
Calling customer service or their office is asking for consignment number and they say it's not registered yet.
Is there any help we can get to find our package.

MY Courier tracking no M23461327 this packet booked in chembur branch[protected] from delhi. But still this packet not received today is[protected] delivery already over days, right now courier online details received in meerabagh[protected] morming 8:32am branch, but meerabgh manager not any single help and miss behave.

I raised a query, complained with the customer care. I don't even receive any updates. I am ready to take illegal action against DTDC to loot the customer's packages. They are blocking the number if I say that I will take the legal action. If the customer's product is missing they are responsible for it. But they are not responsible. Till now I didn't get any notification from the DTDC. I didn't get any reply for the query. They closed it without doing any action. Don't go with DTDC. It's fraud.

so i request u please resolve my query as soon as please find my packet this is very important for me.
And please action in meerabagh branch this peoples miss behave for customers.

Regars,
Ashif
[protected]

Shipment mo -D18334654
After showing out for delivery since morning my parcel has not been delivered yet.
It shows now parcel not delivered (office closed or door lock - (cir)
It is very urgent. Please look into this

DTDC TRACKING Number H68726897. I have to receive my parcel in the month of september but yet not delivered. I have called to DTDC customer care and followed many times and also raised compliants in order to deliver my parcel, but still it is showing in transit. I want to raise compliant to take action on them to refund my parcel amount, courier charges, delay charges.