DTDC Courier & Cargo Complaints & Reviews

Hi. This is Sandhya from Anantapur. I suppose to receive a parcel from Kurnool. The shipment I'd is H71831616. Till now I didn't receive. Yesterday delivery boy called me and speaking irregular and telling the address is not correct, I cont delivery the parcel and I am sending it back. Actually the delivery boy delivered wrong address two days back. They returned the parcel next day. After that the delivery boy called me and telling I cont delivery.

I have booked a courier with green service.7 Days are gone, since it is showing at a same place. It contains some important documents which are required next week. I have raised the ticket, multiple times, hence they are closing the tickets of their own, Their unprofessional behaviour is unacceptable. I have booked on 4th of April and today is 12th of April, still no updates, Courier Number is V87529856

Hi,
I ordered a kurta from LucknowIChikan and they sent the package through DTDC. I tracked for the package today and saw that it was delivered on 8th
April itself to someone. Someone else signed the package wrongfully. it is not my signature. Please kindly help me.

The tracking number is U22938395

Dear sir,
My consignment W12459846 originated on 03/04/2023 for Rewari.
Still not delivered at Rewari no body called me about current situation.
Requesting to do needful.

Regards

Khalid
[protected]

The parcel was booked on 31st March in the name of Goldi Chowdhury which has not yet delivered at the correct address. But it is showing "delivered" in the portal of DTDC which is an utter lie n false statement as well.

Booked package on 4th April from Behrampore (W.B) to Hyderabad with premium service to deliver EDD-6th April by paying high charges as it was urgent and priority.

Still no update of the package, called multiple times to customer care representative, higher authority, followup mails, raised a query but no proper update and resolution, it seems there is no further status of the package and when it will be delivered and misleading information, request to please action on this on priority.

Tracking# V72564833

I write this mail to inform u that I had booked a parcel from your dtdc courier centre in Aluva on 30/03/2023 to destination address -IWIN JOSEPH K J
Obc boys hostel
Igntu Amarkantak
Pin:484887
Anuppur, Madhya pradesh
Mobile No. : [protected]
Enrolment number -[protected]

I have attached receipt of my parcel that I registered.they have told me the parcel will reach my hands within 6days
My tracking number is D28543948

I HAVEN'T RECEIVED MY PARCEL TILL TODAY
And on tracking the number your website is saying destination is Kota, I don't know what's issue with parcel.
I need my parcel asap since it contains food items and important medicines. I am also attaching tracking details for your reference

Now on tracking they are saying area is not serviceable, they haven't called me it's good items please deliver it to me .this is not way how you treat your coustomer very bad.if you have said area is not serviceable when on booking parcel iwould have not booked you.i have payed triple amount of money compared to other delivery agencies, still u are not delivering my parcel .it's bad and against consumer court rules I will expose this in social media and will see you in consumer court .since it's violation of consumer rules

My AWB no is D52411888, it left from bhopal on 25th march and received at bangalore on 30th march. Since then its been tossed from one branch to another branch within bangalore. It has been moved from one branch to another branch over 10 times and they havent made an attempt to deliver. Now they are searching where the parcel is, this is completely unprofessional

My parcel with tracking number R73794358 has not been delivered to my address, but the tracking online at the DTDC website says it has been delivered on 3.4.23 at 20:51. It has been an absolute waste of time trying to contact customer service or the local branch office in Mattanchery, as they do not pick up the phone. The complaints portal at DTDC said they would contact the local office and get back to me but never did.
Unbelievably appalling service overall at DTDC.

I will escalate this further if not resolved at this site.

My DTDC tracking number is D28797450. It is showing (ADDRESS INCOMPLETE OR WRONG-(CIR)). Also, DTDC people have not attempted to call me even a single time! All other couriers get delivered to this address easily. Please resolve my issue at the earliest.

Respected sir(DTDC),
hence the package is more important for me.
this is to inform that seller has packed on 27 march 2023..dont even call me and simply writing customer unavailable.this is trully unfair towards me.as i enquired with seller they shared that the courier partner named dtdc is delaying my courier
with trackng id D59261898 has witheld from ernakulam north main office due to negligence..
so you greviences that kindly take an immediate action to solve my issue.

Sent a courier from purnea to durgapur (pin code:-713206).
Status is shown as Not Delivered (ADDRESS INCOMPLETE OR WRONG-(CIR)). I have even tried to contect but no responde. AWB/ CONSIGNMENT NUMBER D28577234.
I could only see this when i tracked it even though i went online and registered my phone for tracking. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. They are very important books and this kind of irresponsible service is outrageous.
Please help to get my parcel.

I ordered a book through Amazon on 23rd March which arrived at nearest dtdc office - dtdc agroha branch, hisar, Haryana.

the agent called me on 28th march and said to collect the package from the office till 5pm and when I asked him to deliver to the address given, he said that they are not going to deliver the
package.
at 5 pm he updated the status to delivering
at 7 : 10 he updated it as -not delived (reciever refused delivery (cir))
but actually he did not tried to deliver the package once.
the office is 12 km away from my address.

I have raised complaint through their costumer care but their response tells that they are not going to help resolve the issue.
it is 30th March (5pm) and still not received the package .
tracking no. of package - X85856005

Product consignment no. : B17452811
My package was not delivered and redirected without the product even reaching the destination. There was no phone call or anything about the delivery. Please send the delivery to the address again and try to send it within 3:40pm to 7:00pm

Sir this is Arifa Parvin
My tracking id is D28315386.
Dtdc courier is delaying deliberately. This is very important parcel for me. First the tracking showed out for delivery on 27th March 2023 and after all day with no call from the delivery person, It shows Restricted delivery (OTR).
Again next day on 28th March it showed out for delivery and didn't delivered my parcel. I didn't get a single call from the delivery executive regarding the parcel but I received delivery OTP on my provided no each day.
Please help me with this. The parcel is urgent to me.

I had sent an official document through consignment number K60625584 of DTDC on 22nd March 23. The tracking is showing that consignment has not been delivered yet and reason shown as Office Closed or Door Lock on 25th Mar 23. Please note that this Office is closed on Saturday and Sunday. Please resend the consignment on Monday (27th March 2023 after 11AM till 6 PM)

My courier id is D59174093…. The delivery status is showing as delivered and I received a message too telling my order is delivered… but I have not received any courier yet…I don’t understand why the status will be updated to delivered without delivering the package.

Sir this is Chhanda Mitra my tracking id is D54704870. Dtdc courier is delaying delebarately. This is very important parcel for me. First they promised me to deliver 20 of march and after that several times promise date got change. In this parcel important book was there for my exam. Please do some thing for me.

I was supposed to get delivered an order X88583977 today. But suddenly the status is showing 'Not Delivered'. The delivery guy did not even bother to call me. This is irritating and disgusting.

My parcel from Amazon via DTDC has the RECEIVER NOT AVAILABLE-(CIR) twice since 18th March 2023 but I have not received any calls yet and no one has visited my home too. Please resolve the issue.

My tracking Id is D57333745