Submit a Complaint
Claimed

DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com
1
Updated: May 27, 2026
Complaints 11705
Resolved
1320
Unresolved
10385
So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
DTDC Courier & Cargo
Rank #1-20

DTDC Courier & Cargo reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Parshva Jain
May 22, 2023
Report
Copy

From mumbai via tracking X88425362, which being sent from mumbai on 19 may It has not been delivered yet and in dtdc tracking website, it shows "consignment redirected".

The tracking details clearly shows that the consignment had reached bhopal on 20th may itself but nobody from dtdc had tried to contact me in this regard.in the consignment, my address and phone number was clearly mentioned, which i have a photo with me.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Avsonawa
    May 17, 2023
    Report
    Copy

    Address: thane

    My parcel from star and Daisy is yet not delivered by DTDC and they are updating false and fake update sover the tracking portal.despite calling multiple times to the customer care number they are just assuring me mentioneing it will get delivered today but each day it's a same story. This is absolute mental harrasment case and should be dealt accordingly on urgent basis
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Gurpreet1234567
      from Barnala, Punjab
      May 15, 2023
      Report
      Copy

      Address: Barnala

      Last 10 days my parcel in transit not delievered
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gurpreet1234567
        from Barnala, Punjab
        May 15, 2023
        Report
        Copy

        Address: Barnsla
        Website: Dtdc

        Last 10 days parcel is in transit not delievered its very urgent for me
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          Gurpreet1234567
          from Barnala, Punjab
          May 15, 2023
          Report
          Copy

          My parcel is on the way last 10 days not delievered
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            chetan12349
            from Aurangabad, Uttar Pradesh
            May 15, 2023
            Report
            Copy

            Hi
            Consignment Number:P65044421
            I have gien the right address as per provider but it's showing wrong address. Kindly look into this matter please solve this as soon as possible
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Pritish Kumar Kar
              May 13, 2023
              Report
              Copy

              My package with tracking ID D27767686 has not been delivered even after 25 days and the status is showing delivered. The customer care cannot provide me with a proof of delivery and cannot do anything to check where my package went. Please prioritise this and resolve this issue.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pritish Kumar Kar
                May 13, 2023
                Report
                Copy

                My package D27767686, was not delivered to me and the status shows delivered. It has been more than 20 days and their customer service is saying that the package was delivered but they are unable to show me any proof of delivery.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                View replies
                There is no update on this! The customer support is talking rudely to us.
                Reply
                There is no update on the status. The customer support is talking rudely to us.

                Please ensure that I get back my package.
                Reply
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kaushal Agr
                  May 13, 2023
                  Report
                  Copy

                  It's been a more than 10 days that I am waiting for my important document to be get deliver within city. After raising ticket, 3 days still there is no update.

                  There is an important document in parcel due to which I am facing big loss and delayed.

                  Tracking number: M26316413
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Prayosee
                    from KOLKATA, West Bengal
                    May 12, 2023
                    Report
                    Copy

                    Worst service ever..I don't get any response from your team..what kind of courier your are? 7X5197019 tracking showing consignment redirected and last min misquote..don't know why? Truest me your delivery boy either stupid or funny ..simple address I have given ..flat 30 no H ..hpcl waltair park colony ..siripuram 530003..don't know how can he don't found? Amazon, flipcart etc all can found it easily ..but your service is really worst ..I never recommend anyone ..after 2hours of calling one of your executive received call and say after 30mins I will call you but there is no call from him till now..I was around 3.30pm..now tell me can you delivered it or not? I am telling you so many times that parcel is urgent but you guys don't take it seriously..many tickets are raised but Noone is there to solve this..worst just worst
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vardhaman narasagoudar
                      from Bhubaneshwar, Odisha
                      May 11, 2023
                      Report
                      Copy

                      Website: www.dtdc.in

                      April 13 2023,

                      Received damaged item bcoz of transit.

                      1) The item was submitted on 13th, while the dtdc tracking process states 14th April . delay in shipment.
                      Have shared the photo along with refernce number of same, the box being intact.

                      2) with point 1, when it was stated handle with care it means need attention right? so whatever happened is with the DTDC premisses in office or transit. So this it all at DTDC limits. after receiving the box the photo shared for reference.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Prayosee
                        from KOLKATA, West Bengal
                        May 11, 2023
                        Report
                        Copy

                        Address: Dtdc

                        There is a parcel for me from kolkata to vishakhapatnam with tracking ID 7X5197019..it showed out for delivery in morning but at 3.42pm it is showing consignment redirected..there is no call from them..they have mu phone no, proper address..Infact I am in home throughout the day..no one came..In message they said that misroute but proper address already given..amazon, flipcart all can come easily but why not them? Infact I called several times to customer care no one received..worst service ever..This is a urgent parcel ..I need it asap..but there is no response.. I don't know how to get my parcel..totally unprofessional service from dtdc..
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dhineshguna
                          from Chennai, Tamil Nadu
                          May 10, 2023
                          Report
                          Copy

                          I want delivery proof
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            vardhaman narasagoudar
                            from Bhubaneshwar, Odisha
                            May 8, 2023
                            Report
                            Copy

                            Hi Team,

                            There are 2 issues, which is already raised with DTDC team ticket number R73794153.

                            1) The item was submitted on 13th, while the dtdc tracking process states 14th April . delay in shippement.
                            Have shared the photo along with refernce number of same, the box being intact.

                            2) with point 1, when it was stated handle with care it means need attention right? so whatevet happened is with the DTDC premisses in office or transit. So this it all at DTDC limits. after receiving the box the photo shared for reference.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            View replies
                            The DTDC team is not responding or resolving the issue. They are ignoring or washing off from their responsibilities .
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Avado PL
                              May 6, 2023
                              Report
                              Copy

                              Address: 5th Main Chamrajpet, Bengaluru

                              I have purchased 4 Shirts from a Ambala based seller & got the Courier details along with POD No: D60124036 from seller on 21st April 2023.

                              Upon tracking got shock to see that courier has all ready delivered to Belagavi to wrong address insted of Chamrajpet - Bengaluru.

                              Lodged the complaint calling DTDC Courier customer care : complaint no: 7369806

                              Also got to know that, DTDC Courier delivery person Mr.Dharshan Ph: [protected] from Belagavi has signed and taken it.
                              when called him, first he hesistant to talk, later confirmed that he has taken the courier, , not ready to return.

                              Please guide, , what to do, , , planned to compalin to Consumer court.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Richamyname
                                May 6, 2023
                                Report
                                Copy

                                The courier guy kept calling and asking to call due to language barrier and was unable to find the location despite multiple descriptions and instructions. Then he didn't ask for otp and later on WhatsApped me for otp and kept saying the opt is wrong as asked to send some gibberish in call to his WhatsApp number. Now he is sending Good night message. I have blocked his number but please instruct your delivery person not to send WhatsApp message especially after midnight.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kesargosal
                                  May 5, 2023
                                  Report
                                  Copy

                                  On 02/05/2023, I received a mobile call from [protected] at 3.03 pm that
                                  " i am to deliver your courier that i am standing in front of Pb national bank
                                  Village Daun ". I told him to keep standing there as i shall reach instantly in 3/4 minutes . I reached that spot at 3.06 pm but no one was there and i
                                  phoned that person at 3.07, 3.08 and 3.09pm but he cancelled all calls as can be seen from call history of my mobile attached in the photo herein .On 9.18
                                  am next morning to my surprise, i got a SMS from JM-DTDCSP that" Your
                                  AWB No. M19900359 has been delivered on 02/05/2023". I have also
                                  attached this sms photo herein below . This is the sorry and unethical
                                  behavior.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Suhas0000
                                    May 3, 2023
                                    Report
                                    Copy

                                    Shipment AWB no D54777236 was booked on 24th April 2023. It's shipped from Delhi to Pune 411039 on the same day. But it has stuck at Pune-Pimpri Branch of DTDC since last 6 days. Last status update date is 28th April.
                                    I want it to be delivered ASAP.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Suhas0000
                                      May 3, 2023
                                      Report
                                      Copy

                                      Consignment AWB no D54777236 was shipped from Delhi to Puen (411039) Booking date - 24th April 2023. DTDC tracking shows it has arrived at Pune-Pimpri branch since last 6 days. It's stuck there no further updates. No delivery.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        sreelakshmivishnu
                                        May 3, 2023
                                        Report
                                        Copy

                                        Address: Dtdc, cochin

                                        Customer didn't receive the product but update shows it was delivered... Please deliver it

                                        Customer name - Vijo C Varghese
                                        Tracking No. R72961725
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          On-Dot Couriers & Cargo
                                          1
                                          (724)
                                          Tej Couriers / Ghatge Patil Consultancy Services
                                          1
                                          (66)
                                          Shadowfax
                                          1.8
                                          (1480)