DTDC Courier & Cargo Complaints & Reviews

My consignment (W[protected] is not delivered till now and is out for delivery from 29th April 2:20 PM. I connected to DTDC customer care and every time they say they will deliver soon but till now its not delivered. It has my original medical documents and these guys are not having any idea where are the now. they have misplaced my docs which is not acceptable at all.

I am connected to them via email and over phone also..but still no response received.

DTDC courier partner never deliver any shipment come through the courier, Each and every courier partner like, Blue dart, Delhivery, EComm, Xpressbees, Shadowfax and so all, everyone come to my house and deliver my products. Few days ago I order some household item from Amazon, and the seller send the product through DTDC courier, When the product reached my destination, the delivery partner called me and told me that, I have to come to their office and have to the same from there. I mean seriously!! What is the meaning of home delivery!! If you guys did not deliver to my location then why you guys are picking up orders from seller!! What kind of service is this !! And also The person who called me don't even know how to talk with customers, they don't even bother if they loose any customer or any order!! What kind of service you guys are providing DTDC ?? What kind of people you hire !!

Hello my name is lucky saha. My parcel was delivered to the wrong person by the delivery crew. Please assist me by returning my parcel. My tracking ID is K61268559

For D56833961 cosignment number, the address is showing as RECEIVER SHIFTED FROM GIVEN ADDRESS-(CIR) .Where as Pin code and Address is not change as per details provided.

Its already been 10 days still it not delivered why its getting delayed and why its showing as invalid address

My package is not getting delivered, the tracking details says that my area is restricted which is incorrect. if the package is not delivered today, it is not going to be of any use.

Tracking details:D28913646

I have not received my courier from DTDC H36181591 and courier guy mentioned succesfully delivered in Nagole Parcel Brach and i have visited their nagole parcel branch they have searched everything and said that they dont have parcel in branch give us 1 day time will check and get back to you. Next day i have called them and they said courier guy didnt return the courier to them and that guy is admitted hospital now give us 2 days time we will check and back to you. i called them again after 2 days and they are not responding.
I have my original education documents in it it is been 10 days i didnt get my parcel

I have courier my previous office laptop in the DTDC courier on 10-April-2023 in Hyderabad KPHB. Destination is the Chennai. They said it will be delivered in 3 days. But till now (11 days) shipment is not updated and when enquired in the booking office they do not know where exactly courier it is and do not know whether it will be delivered or not. It is costliest device and DTDC has not taking any responsibility to trace it or they do not know where the courier is located. I am worried about no update in the shipment and no proper information from the booking. I do not know where to contact so i am raising it here.
Courier Consignment number: D28835668

Sir, the courier partner didn't deliver my item as it much needed for as water for human .they neither deliver nor giving any answer .so kindly resolve this concern as soon as possible nd try make my item deliver soon as my exam is in near.thank you!

It was supposed to be a fast track delivery. They charged us for that. They told it will take 2 days. But it is not delivered yet.
I needed my Passport urgently. Extremely Poor Service. Not going to use it again.
V67267632

K60543882

My parents have sent a courier from Kolkata to Hinjewadi phase 1, Pune via DTDC. Upon reaching the courier office called me and asked to collect the parcel from their office instead of delivering the parcel to my door step. To collect the parcel from office I have to travel more than 2.5 kms. This is not the first time as previously the delivery person asked to come to another location to get the parcel for which I had to walk more than a kilometer. This is very frustrating and unprofessional service from DTDC.

Tracking No: D59495890. This package was due to be delivered today but it shows as Not Delivered(OFFICE CLOSED OR DOOR LOCK-(CIR)). I did not receive a single phone call notifying me of this and no information online about when the package will get redelivered. Unable to reach customer service as well. Please rectify and deliver the package asap, it's very expensive and important.

Dear Sir/Mam,
I am Abhisek from Pk Electromech Pvt Ltd. I was booked 2 parcel of light from SAR Engineering from Delhi on 11th and 12th of April but till now my product is reaching to me. But when I checked in DTDC courier tracking it was showing that door or office locked but a single call or message shared to me from DTDC.
Kindly send my product to me asap

Hi. This is Sandhya from Anantapur. I suppose to receive a parcel from Kurnool. The shipment I'd is H71831616. Till now I didn't receive. Yesterday delivery boy called me and speaking irregular and telling the address is not correct, I cont delivery the parcel and I am sending it back. Actually the delivery boy delivered wrong address two days back. They returned the parcel next day. After that the delivery boy called me and telling I cont delivery.

I have booked a courier with green service.7 Days are gone, since it is showing at a same place. It contains some important documents which are required next week. I have raised the ticket, multiple times, hence they are closing the tickets of their own, Their unprofessional behaviour is unacceptable. I have booked on 4th of April and today is 12th of April, still no updates, Courier Number is V87529856

Hi,
I ordered a kurta from LucknowIChikan and they sent the package through DTDC. I tracked for the package today and saw that it was delivered on 8th
April itself to someone. Someone else signed the package wrongfully. it is not my signature. Please kindly help me.

The tracking number is U22938395

Dear sir,
My consignment W12459846 originated on 03/04/2023 for Rewari.
Still not delivered at Rewari no body called me about current situation.
Requesting to do needful.

Regards

Khalid
[protected]

The parcel was booked on 31st March in the name of Goldi Chowdhury which has not yet delivered at the correct address. But it is showing "delivered" in the portal of DTDC which is an utter lie n false statement as well.

Booked package on 4th April from Behrampore (W.B) to Hyderabad with premium service to deliver EDD-6th April by paying high charges as it was urgent and priority.

Still no update of the package, called multiple times to customer care representative, higher authority, followup mails, raised a query but no proper update and resolution, it seems there is no further status of the package and when it will be delivered and misleading information, request to please action on this on priority.

Tracking# V72564833

I write this mail to inform u that I had booked a parcel from your dtdc courier centre in Aluva on 30/03/2023 to destination address -IWIN JOSEPH K J
Obc boys hostel
Igntu Amarkantak
Pin:484887
Anuppur, Madhya pradesh
Mobile No. : [protected]
Enrolment number -[protected]

I have attached receipt of my parcel that I registered.they have told me the parcel will reach my hands within 6days
My tracking number is D28543948

I HAVEN'T RECEIVED MY PARCEL TILL TODAY
And on tracking the number your website is saying destination is Kota, I don't know what's issue with parcel.
I need my parcel asap since it contains food items and important medicines. I am also attaching tracking details for your reference

Now on tracking they are saying area is not serviceable, they haven't called me it's good items please deliver it to me .this is not way how you treat your coustomer very bad.if you have said area is not serviceable when on booking parcel iwould have not booked you.i have payed triple amount of money compared to other delivery agencies, still u are not delivering my parcel .it's bad and against consumer court rules I will expose this in social media and will see you in consumer court .since it's violation of consumer rules

My AWB no is D52411888, it left from bhopal on 25th march and received at bangalore on 30th march. Since then its been tossed from one branch to another branch within bangalore. It has been moved from one branch to another branch over 10 times and they havent made an attempt to deliver. Now they are searching where the parcel is, this is completely unprofessional