Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: Dec 3, 2025
Complaints 11673
Resolved
1317
Unresolved
10356
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 17

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chhanda Mitra
from KOLKATA, West Bengal
Mar 21, 2023
Report
Copy

Why my pick up not done
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Chhanda Mitra
    from KOLKATA, West Bengal
    Mar 21, 2023
    Report
    Copy

    My name is Chhanda Mitra. Dtdc courier didn't delebarately didn't shipping my product with Steven courier TRACKING ID D54704870
    +7 photos
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Anil2704
      from Delhi, Delhi
      Mar 21, 2023
      Mar 29, 2023
      This thread was updated on Mar 29, 2023
      Resolved
      Report
      Copy
      Resolved

      Address: Mumbai

      On 17 Dec 2022 a shipment was sent by DTDC Courier from Goa to Mumbai (Laptop with Confidential Data). AWB No. D24112891. As on 21st March 2023 no shipment delivered nor positive response by DTDC Staff. For their Negligence we have facing lot of issue. Now their customer support staff is also not cooperate with us. DTDC lost our laptop with Data.
      Mar 29, 2023
      Complaint marked as Resolved 
      Not Resolved
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      No Response till yet.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rakesh Maraiya123
        from Kolkata, West Bengal
        Mar 21, 2023
        Report
        Copy

        They have charged me high charge for fast delivery with in 3 days and today is 7 th day, i have not received the parcel . so bad service
        +1 photos
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          Chhanda Mitra
          from KOLKATA, West Bengal
          Mar 20, 2023
          Resolved
          Report
          Copy
          Resolved

          Address: 12, NO. GOURI SANKAR GHOSAL LANE

          This is Chhanda Mitra I have a parcel which was suppose to come on 20th March. But courier Guy dtdc did not pick up my parcel. This is very important parcel for me. Tracking number D54704870. Please do something for me.
          +7 photos
          Mar 23, 2023
          Complaint marked as Resolved 
          D54704870
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            johnmepaphras
            from Gurugram, Haryana
            Mar 20, 2023
            Report
            Copy

            Missing valuable things in the parcel. the box looks sealed however, I have missed very valuable things from the boxes.

            I have raised a complaint with the DTDC support, they have closed the ticket without responding to see query.

            Regards,
            John
            +4 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              jayubiotech5
              Mar 20, 2023
              Report
              Copy

              Address: Anupam Pandey Provident Welworthcity D4-302 Marsandara Appartment dodaballapura Bangalore-561203

              DTDC — Courier delivered to wrong address

              Anupam Pandey
              Provident welworthcity Marsandara Appartment dodaballapura road Bangalore -56203

              My name is Jaya and i want to submit a complaint regarding my courier which i have not recieved but when i tracked it on dtdc site it shows that courier has been delivered and recieved by Robinson Thakuri.I even dont know who the Robinson Thakuri.I think something wrong has beendone from your side.That is very poor service.please help me and give my courier to me it contain some urgent thing which need to be delivered by tomorrow i.e 21/3/2023. my tracking id is U22535525..Please deliver it asap..
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Praveen baskar
                from Chennai, Tamil Nadu
                Mar 17, 2023
                Report
                Copy

                Address: No:30/34,Muthaiya Street, Royapettah,chennai-600014

                My order was sent on date of 14/3/22 from Vizag, it was delivered yesterday to a wrong address and to someone name with ragu who received the courier in name of my family, i need the receiver home address and phone number.it
                Is important documents inside..!!

                Suggestion:please call to respective receiver before delivering the parcel..!!

                Consignment number:V67016459
                +1 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Paul_1234
                  Mar 16, 2023
                  Report
                  Copy

                  Item Stolen (Thieves in the form of employees)

                  Had used DTDC service and was satisfied until now. Last week I had a package submitted at a nearby DTDC and had some food items packed along with a watch (an expensive one) as it was a gift, to be delivered to Noida. The agent at the office didn't ask for specifics and just asked what he should write in the receipt, so I went ahead with food items. Upon receipt of delivery, only foods items were found in the package and the WATCH was stolen...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  G
                  Giyer77
                  Mar 14, 2023
                  Report
                  Copy

                  Address: DTDC Sarakki, Bangalore

                  My consignment Z13728902 has reached the nearest DTDC for 2 days now and by end of the day, the status is 'could not attempt delivery'. When I call the customer care, they just say they cannot share the branch number or the delivery tea, details. They just cheat you by making false commitments of the product reaching 'today', but there is zero useful response on tickets. They close tickets without responding. Afsana and Nikita (who refused to reveal their full names) and Tehreen Muskaan and Mary to whom my ticket went to are grossly irresponsible and negligent. I have no clue what happened to my parcel or when it will reach me. I have been a loyal customer of DTDC for the last 15 years and I'm EXTREMELY DISAPPOINTED. High time we moved away to better providers like Delhivery who are so prompt and professional.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Markanda Automobiles
                    Mar 14, 2023
                    Report
                    Copy

                    Address: markanda automobiles , near sirmour filling station kalaamb

                    Dear sir,
                    I am vikas chauhan my order no. T17850905 is with dtdc services, Your employee Ashok (Rocky) M No.[protected] at kalaamb, tehsil Nahan, distt. Sirmour, HP 173030 is delver this order but he conduct miss behave and also not deliver order at my address. he call me to recive order on the road, when i talk with him place my order my address he conduct miss behave with me,
                    Please take action him otherwise i will take a action against DTDC Services
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      E
                      eportal
                      Mar 12, 2023
                      Report
                      Copy

                      Address: tiruppur

                      AWB

                      I54460440
                      I53010255
                      I54460436
                      I53010250
                      I53010225
                      I53010213
                      I53010214

                      I DID NOT RECEIVE ANY RTO, I ALSO VISIT
                      (DTDC No.2, ERP LAYOUT, BEHIND YAMAHA SHOWROOM, COLLEGE ROAD, TIRUPUR-641602) THE STAFFS ARE NOT RESPONSE ME PROPERLY. This is the way you treat your customer. I need my packages OR compensate my packages otherwise I will complain to you in consumer court.

                      My number- [protected]
                      mail- [protected]@gmail.com
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Anant772
                        from jhansi, Uttar Pradesh
                        Mar 12, 2023
                        Report
                        Copy

                        Address: Hyderabad

                        I have ordered 1 cooler from amazon but on the DTDC tracking details all the product details are completely wrong.
                        Tracking id showing on amazon - A50812517
                        +2 photos
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          tummalacherla
                          Mar 11, 2023
                          Report
                          Copy

                          Address: Vijayawada, Benz circle DTDC branch

                          Consignment Number H71605470
                          Above mentioned consignment number was booked on 7th March and it has to be delivered 150 km from where it was booked. But till it was not delivered and not one is not responding properly from DTDC. Please suggest for the trouble shoot.
                          +1 photos
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            Cnirmala080
                            from Pune, Maharashtra
                            Mar 10, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            Tracking id- D58003184
                            My parcel was undelivered and the reason shown on shipment tracker was- Incomplete address.
                            While my address was sufficient. I haven't got call from delivery agent

                            The delivery service didn't put efforts for delivering the parcel .
                            I hope i get my delivery soon without any more delay. My address is provided below-

                            Address-
                            Shiv Trading, tamahanechowk, Balaji school road, near chinchecha mala, chikhali, Pimpri-Chinchwad
                            Mar 10, 2023
                            Complaint marked as Resolved 
                            Thank you for your response, i collected my parcel from the branch of dtdc. One digit of my phone number got erased so they contacted wrong number, then marked it as incomplete information. But this issue was resolved
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Cnirmala080
                              from Pune, Maharashtra
                              Mar 10, 2023
                              Resolved
                              Report
                              Copy
                              Resolved

                              My parcel was undelivered and the reason shown on shipment tracker was- Incomplete address.
                              While my address was sufficient, and the courier service ' Sane Chowk, Pimpri', was nearby me.

                              The delivery service didn't put efforts for delivering the parcel .They directly sent it back.
                              Mar 10, 2023
                              Complaint marked as Resolved 
                              Thank you for your response, i collected my parcel from the branch of dtdc. One digit of my phone number got erased so they contacted wrong number, then marked it as incomplete information. But this issue was resolved
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mrityunjay Konai
                                from Kolkata, West Bengal
                                Mar 8, 2023
                                Report
                                Copy

                                My dtcc letter traking no X87675499.Dtdc delivery man call me and told me that you collect the letter dtcc office.Dtdc man is not come to my address and when I go to the DTDC office for collect my letter he returned my letter please take a big action against dtcc everytime they have not reached the letter address
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nishikant mali
                                  from Mumbai, Maharashtra
                                  Mar 6, 2023
                                  Report
                                  Copy

                                  Address: DTDC office, kavthe mahankal, teh- kavthe mahankal, dist- sangli , pin- 416405

                                  My parcel sent from hdfc bank from Mumbai to my official address a/p- Irali, teh- kavthe mahankal, dist- sangli, pin-416405 and parcel received at DTDC office Kavathe Mahankal on 04/03/2023 thereafter DTDC Representative of kavathe mahankal office called me and said your parcel has received at office and company can’t deliver at your address . I said parcel address and my official address is as mentioned above. Then dtdc representative said you collect otherwise i will return parcel and so many other misbehaving words said by dtdc representative . Plz take necessary action against your representative. Thank you.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sujata250722
                                    from Kolkata, West Bengal
                                    Mar 4, 2023
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Taratala Master Franchise

                                    My DTDC parcel of tracking number I55897490 and reference number BC[protected] is showing could not attempt delivery.Please do something.The delivery agent did not even called me.
                                    +1 photos
                                    Mar 5, 2023
                                    Complaint marked as Resolved 
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sujata250722
                                      from Kolkata, West Bengal
                                      Mar 4, 2023
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I have not yet received my courier of tracking number I55897490 and reference number BC[protected] which was out for devilery at 10:00 am today.I have received an sms but haven't received the phone number of Delivery Agent.Delivery Agent haven't even called me yet.I don't have contact number of delivery agent.When will it be delivered?Can i have the contact number of delivery agent?
                                      Mar 5, 2023
                                      Complaint marked as Resolved 
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit