DTDC Courier & Cargo Complaints & Reviews

A dtdc parcel containing cheque originated from chennai on 05 march 20020
Tracking no x33056844 to be delivered to chakkumpurath variaththodi prashant kumar address no 6 yash classic enclave, 2nd phase 2nd cross, hennur main road, kalyan nagar po bangalore 560043 was not delivered to addresse but tracking no wrongly shows delivered to address on 06 march 20020.
Kindly ensure delivery of parcel

Cv prashant kumar

A courier parcel containing cheque from franklin templeton investment company orignated from chennai office to be delivered to bangalore name; chakkum purathe variath thodi prashant kumar address no 6 yash classic enclave 2nd phase, 2nd cross hennur main road, kalyan nagar po bangalore 560053 was was [not] received by me till date though tracking system wrongly say delivered successfully.
Kindly investigate.
Contact no [protected]

By cv prashantkumar

Delivery instruction booklet of karvy stock broking dispatched through dtdc consignment no 30676020 dated 25 feb 2020 not delivered till date. The delivery boy signed himself and status showing delivered. The same confirmed by dtdc company also. Dtdc contacted several times and requested to deliver the same but not delivered till date. Request to take necessary action to deliver the same.

Consignment no h30676020 consignment date 25 feb 2020 not delivered till date after reminding several times telephonically. M/s karvy stock broking & dtdc contacted telephonically several tlime but vein. Dtdc confirmed that delivery boy has signed the delivery paper himself as areceiver. The consignment status is showing delivered. Request to take necessary action to deliver the same on priority.

After so many incidents, i am forced to write this complaint about the bad delivery of dtdc in my area. The office is hardly 2 km from my home, although each and every time the came up with the same excuse "your pin does not come under our service, so please come and collect; failing so we will return your delivery".
Now, what to do. Choose other service??

I sent my documents (No. N[protected] from chennai on feb 20 2020 with pob address at germany. When i called to dtdc office they said they cannot deliver to it. (Though my previous consignment to exactly same adress was delivered). Then i sent them the updated address. Now they are not replying, just making excuses after multiple calls. The document were to be delivered within 5 days. Yet after more than 20 days (March 13 2020) the package is yet to belivered. Please look into it. It is very frustating that after making twenty calls a day to (Local) dtdc office, they pick up once saying it is lunch hour.

It's been 10 days, I have sent this mail to Akash - Manager at DTDC Aundh Pune there is no response from him.
Over the phone he said that DTDC doesn't courier glass material (gas stove) but previously his colleagues (DTDC employees) accepted the courier and they delivered the stove in pieces. Which you can see in attached pictures. That new gas stove is completely broken and we can't use it at all.

I have raised this complaint to the customer service representative and we have visited DTDC Aundh office as well but there's no action and these guys are least interested in addressing the issue.

It's been 10 days, i have sent this mail to you there is no response from your side.
Over the phone you said that dtdc dosen't courier glass material (Gas stove) but your colleagues (Dtdc employees) accepted the courier and they delivered the stove in pieces. Which you can see in attached pictures. That new gas stove is completely broken and we can't use it at all.

I have raised this complaint to your customer service representative and we have visited your office as well but there's no action and you guys are least interested in addressing the issue.

The company is not delivering the important items on time and on contacting they are telling us that the item will be delivered after 4 to 5 days last time also the same thing happened after receiving the courier they didn't delivered the product to the party they just kept it with themselves i collected myself from the shop they took 8 to 10 days to delivered my important books that to i collected by myself such a pathetic services u people are giving than why u are taking sommuch of amount from people just making fool i would like to claim for compensation

Sir this dtdc courier service office is available in neyveli township (Pin code -607803).
They have given me wrong consignment number and still courier not delivered (From nine days).
His owner number is [protected].
And he is not responsing properly. Where is my documents i don't know and when it will get delivered i don't know. If someone misuse my documents, what should i have to do. Should i make police complaint against him or what.. Kindly response
With regards
Rinesh [protected]

My package with tracking no. X33077320 is not being delivered to me even after i raised a complaint to dtdc

The package was sent from cochin and reached mumbai on 8th march. Today its 12 march and it seems they are sending the package back to cochin even after i have contacted them (Case number :[protected]

Even with proper address with phone number mentioned, dtdc did not even attempt a delivery and says (Not delivered (Address incomplete or wrong - (Cir)

Parcel with tracking number k23395411 has not been recieved by the shipper or the consignee from last 3 months.

The shipment was shipped on 30 dec 2019 after repeated calls to the customer support also did not get resolution. This has been going on for a very long time and after 3 months of constantly contacting dtdc i felt like they are not interested to resolve this issue neither are they returning the parcel.

Several complaints have been raised regarding the same latest being with complaint id 15929054. Still nop resolution is done.

D[protected] delivered on 11th march - on site they show wrong 10th march.

My father sent holi food snacks from aligarh to bangalore on 7th, they charged rupees 750 instead of 440 for speed or priority service with 48 hours delivery promise.

However, products were not taken care. All boxes inside and outside broken.


I want refund.

Why they charged for priority when they took 5 days.

Wrong commitment.

Product box broken by their delivery team.

I wnt complete refund of rupees 750 simple.

I sent my tablet to banglore. They broke it which i came to know from the receiver. I had insurance which is from them only. Its bee. Now 3 months i am calling their customer support team and everytime get answerthat we have escalated your quey you will get a call back today. That today has not arrived since last 3 months. This is fraud company they dont respect to your customer.

I have sent important medical documents of my mother from nagp my brother in pune via dtdc shipment no. M00355780 on 7 march 2020. The tracking status shows successfully delivered on 9 march but my brother has not received the courier.
It's very important courier with all medical records of my mother and i need urgent help in this matter.
I had mentioned mine and my brother's contact number on the courier package. Why the delivery...

Hi i had a parcel to be delivered from punjab to bangalore including total of 7 items. While includes led tv, refrigerator, washing machine, grinder, rice, oil can, and home groceries.

Out of which they have delivered only 5 items with led tv broke and oil can groceries still not delivered.
It's almost a month over i am in regular contact with them but no results.

Please help.

I booked a tender document courier from
Dtdc shop no g-51 arora shoppers park near omax plaza, shakti khand 2, indirapuram, ghaziabad, uttar pradesh 201014

I booked the courier on 25th feb'20. Now when i online checked the status of docket no. (Z[protected], it was showing details of some one else with delivery done on 4th feb'20. I tried to catch the owner (Divya) over phone but she didnt picked up. I stood at their office for around 3 days. They keep their shutter open but non one remain at office. Even they not answer the phone.
After a long struggle with help of neighbor shop, i able to catch one of their guy who gave me some new docket no. On 04th mar'20. They again give false information that courier left delhi on 2nd mar'20 and will reach by 05th mar'20

I tried to check the status of new docket no. But again it was giving error message of not existence of such no. Again same story repeated of no response over phone and stood outside their office. I finally caught them and on 5th mar'20 the status showed that courier booked today

Today is 08th mar'20 but i am still puzzled when the tender document reached to customer.

I understood from their neighbor that this is regular story of these dtdc team.

Now this is a govt tender and if they refuse to accept the same, my company will make a huge loss. So can someone look into matter and close down this franchise and pay me back the losses my company bear. I am ready to go legal against dtdc.

I had parceled my laptop from leh, ladakh to my friend karthik k m, who's address is building no. 49, door no. 101, opposite road of shree laxmi vaibhav hotel, sai baba temple road, munnekollala, marathahalli, bengaluru, pin-560038 on 10th of november 2019. But till date i. E 08 march 2020 the parcel has not reached the above mentioned address. Tracking id of the parcel is z25386010. But it reflects incorrect delivery date and address on tracking, which is not understood. Dtdc office at leh, ladakh is also not able to provide satisfactory reply to my query. I always respect the service rendered by dtdc to the nation and kindly request dtdc to do the needful at the earliest.

Dtdc said it will be delivered in 2 days. We dispatched the parcel on 4th march. But even by today which is 8th. It didnt even deliver. Yesterday outfor delivery. But they didn't deliver. Day before yesterday also same. Today they didn't even try to deliver. I contacted andheri, mumbai branch office ([protected]) she lifted only once and gave the delivery guy number ajay ([protected]). She said the parcel is with him and it will be delivered by yesterday. But when i contacted him, he is saying the parcel is not with him! Branch person is saying its with him. Now they both stopped lifting calls. Im so worried and in depression. By the words of delivery guy i suspect they did something to the parcel. Did they lost it? It is very urgent. Thats why i took lite option in dtdc so that it can be delivered in two days! Emergency. Please solve.

Hello.

My shipment (D[protected] is out for delivery on 6th march at 9am. Receiver is waiting for the parcel as it is very emergency. But at the end of the day they didn't deliver the call and mentioned address incomplete or wrong - (Cir)
. Addrress is absolutely right because sent to same address in the past also. And today on 7th also it is out for delivery. But still no respnse. We were worried so tried to reach dtdc...