DTDC Courier & Cargo Complaints & Reviews

Dear sir,
We have booked a courier having number h96463021 dated 26th february 2020 and it was informed that the docket will be delivered by 29th and if not on 2nd march it will be delivered to the customer without any delay by 10:30 am. The undersigned was tracking the shipment details and found that the courier was received at jamshedpur on 29th morning and since then it is lying at there only. We were fed up while talking to the people where we have booked the courier and also they provided one contact number [protected]. We never have been connected to this number and when we have contacted the other numbers of jamshedpur they were asking to call the above number only for getting the details as it is our ho and they can only give you the details. The ho people are not responding to our phone calls and it is a mere irresponsibility of the people.

My parents has sent a courier (Containing prasad (Perishable item), tracking number z[protected] to me via dtdc from jammu to secundrabad and paid around rs 250 for it to reach me in time, which was supposed to be feb 28th.
Dtdc as usual withheld the package at their secundrabad center citing that address is not valid, which is an incorrect claim. They also did not consider it necessary to call or drop a message for me to call them back, in case they were unable to locate it.

I called them at 10:30 am on friday to file a complaint, which they just sat on and did nothing

I had to call them twice again on friday in the evening as i had still not received it which is when a lady said i can only get it on monday now and i still have neither received any call or the package

This is soo irresponsible and unprofessional of dtdc to keep cheating customers with fake promise of delivering goods in 2-3 days and taking 6-7 and may be even more

In my case they have not only charged for a service they could not provide
They did not act on the complaint
They have cheated and acted in an unprofessional manner
Their secundrabad (Risala bazar) phone numbers are not working so i can't even reach out to them
The packet if i get it today would already have been spoiled due to delay.

One parcel of mine has been booked from kolkata to mumbai through dtdc courier service via consignment number k23664291 on 26th february. It was supposed to be delivered on 29th february. The last time i have checked through dtdc courier tracker it was out for delivery on 29th feb, in lower parel mumbai. But now it's showing that courier has not been delivered and redirected. Neither i got any call from delivery guy nor i have been informed by texts. My address was clearly mentioned in the parcel tried customer service numbers of kolkata and mumbai centers but non of them responded. As it is a urgent stuff of mine i sincerely request dtdc customer service to look into this matter and notify me asap.

Hi,

My shipment no. V58917962 is showing delivered to some random person named party singh, whose relationship with me showing is as my neighbor.

There is no such person who exist in my neighbor. The delivery agent neither called me nor did any check-in in my apartment. When i have called him, he is not picking up the call too. This is completely unprofessional.

It is to inform you that i have booked my parcel in a box which is 3.550 kg on 22/02/2020 at palamaner dtdc office to vishakapatnam (Address shiny evangelin, nava jeevan public school, dora thota, bhimli, vishakapatnam). When i checked online tracking is shows that it has reached on 24/02/2020 to tagarapuvalasa, vishakapatnam. But till today means 28/02/2020 it is not delivered the parcel. Please help us.

I sent the package on 24th of feb with the writing on the plastic cover provided by the employee there.
She wrote the the right address on my receipt,
And then asked me to pay extra for some premium safety
I did.
Then i came back home the next day i checked the website added in my tracking number and there it was the wrong delivery location.
It's okay humans make errors i called them 3 times till now and they only say they will check and now they are not receiving my call anymore.

The delivery boy declines to go to the address specified on the courier... He is denying his duty... I don't know or there is no facility like that... If the courier doesn't get deliver to the address... We have to go to the office and collect it.. Then please let me know... If such facility is not there then i'll stop using dtdc courier service... Thank you

This is the second such incident where a shipment has been lost in transit. This time it is my self attested testimonials which is very important. The packet contained application to phd for du and the last date is on 28th. I went and checked at the university but it hasn't been delivered. They are arguing that the shipment has been delivered but are unable to provide the pod. Highly disappointed with dtdc. We're paying a premium price for timely delivery and this is what they do. Request you to take stern action against them. Now i'm scared that my documents will be misused.

I'm not able to track my courier. It's really very very important parcel for me.. It was supposed to reach within 3 days time... It has been more than 10 days when it was sent. Consignment number is z31187059.. While tracking it, they show it's not a valid number.. Whom should i contact? Why is the consignment number invalid?? Please help me as soon as possible...

My awb no is H96305861
I have couriered it from to guntur to pathapatnam.

The courier has reached to srikakulam within 2days but there after it has been four days to deliver a 50km further but it is not yet delivered since four days .

None of the customer care members are responding to it.

It contains medicines in it, it has to be delivered with in time.

From now i don't recommend any of my friends to dtdc instead we go to other services

One parcel was sent from hyderabad to chittoor through dtdc courier service. Tracking number is h18582732. Tracking status is shown as delivered in their website. Tried to contact local office through phone, but they are not attending phone calls. Shipment was made on 19
Feb 2020 and it appears to be delivered to me on 22 feb 2020. And also these local office people always call us to come to their office and pick up the courier instead of home delivery of the articles.

On 20th feb i placed a courier request to delhi for a garment item. It was the duty of courier to inform me that insurance should be taken which they didnt apart from that they confirmed delivery would have in 2-3 days. Now we i track my shipment it shows on site that its successfully delivered but when i asked for pod signed from company it doesn't show delivered (Pic attached). Ive been following up with their goregaon office which picked the package and he is just taking me in circles. This was a dress for my birthday and now i dont know what to do. The tracking no is m85245418 and ref no is[protected].

I ManpreetBhullar wants to know the current location of docs consignment which the number is N20871657 in the dtdc currier service but these are not delivered on my address but I want to deliver on new address and I have to pay second time for this. I want to say that plz confirm me the recent location of my currier and I want to receive it on the new address. I will pay the extra fee for this. Thanks so much

Hello team,

I am writing this complaint against dtdc baduria as because the individual there is not at all responsible with his duties and is not responsible at all as how to behave with the customers. He is not ready to deliver it to the address given and we have to go around 3-4 km every time something comes by dtdc.

Also, he misbehaves with us and with everyone who tells him to wait for even 2 mins if bychance he comes to deliver the parcel which for a change he had done for me today but i told him to wait as because i am not at home and someone else had to come to pick up the parcel. But the delivery guy was so insolent and spoke so rudely against us and said he cannot wait and he went back home without giving the parcel to me or to my known.

Every time even before also he has done the same thing and my family had to go to his home to get the parcel. This is not at all how dtdc operates and please get this rectified.

Customers are getting harassed for the same and this is impacting dtdc itself.

Get this looked into as soon as possible

I ordered a watch from a site, they parcelled the item via dtdc, when it arrived, they called me on the last day of its return date, i was unable to attend the call, next day i called her back, she told item is returned and argued that she called me a lot. I found only one missed call on the return date. Now it haven't arrived the orgin. Very bad on dtdc. Tracking no: m79210103

We need to book parcel so we search dtdc courier company in jogeshwari mhb colony but when we contacted on their given number they asked us to pay booking amount of rs. 10/- we have paid tried to pay them through their given link online but fraudulantly they have cheated and got control o[censored]pi registered state bank savings account and taken away our 5000/- so be aware pleaese book manually any parcel want to courier

Hi,

I sent some important documents from pune, india to nuremberg, germany. The delivery address is well known company which resides within the city center. Recipient received many couriers everyday with same address. But delivery partner of dtdc neither able to find the address not they tried to contact via email and phone to make delivery happen successful. Consignment no is n21194671.

Now they returned the courier to uk, and asking money for retry. Also they don't assure me that delivery will happen on the same address. There is no way i can change the delivery address as the address is correct only.

With respect to ddtc consignment number - k23685135,
I am writing this complaint.
My parcel is supposed to reach to iiser kolkata, mohanpur with a pin code 741246. But i get a phone call on 20th of february asking me if kolkata city had a place named mohanpur. I clearly told them that i mentioned the correct pin code in the packaging layer of the parcel. Then got to know it reached a place named madanpur, with a different...

Dtdc courier branch from gobichettipalayam and anthiyur are playing ping pong with my parcel

And finally got an excellent feedback from anthiyur courier office stating, i need to collect only from their office.

They can't deliver to the address in the parcel, states courier company pays only one rupee for tha parcel to him, so he can't travel and deliver

This is not first time such delivery issue with dtdc

Fedex and professional couriers deliver promptly to my address and my residence resides on athani sathi main road. If a courier service unable to deliver on such location, i don't understand how they deliver to very remote locations

Such worst experience

H96469684 is the tracking number

Hi there,

It's been a month since i send that parcel. They came to pickup. The adress was correct but however they didn't deliver. Now it came back to dwarka office. I don't know where my package is. They won't return my calls. It was important.

The tracking number is z30035903.

I try calling them everyday but they won't return my calls.

Please help.