DTDC Courier & Cargo Complaints & Reviews

I am c. Sivagama sundari. I was expecting my product parcel on one month. I called villupuram dtdc office. They told me approach to vadalur sri krishna dtdc courier agency. I had asked them. But they said that it would delivered. But fake signature. I was shocked at the moment. They told more lies. I think they might have stolen my product. They insulted me.
Attached photo copies of details

My name is ravi kishore from silchar, assam. I have used dtdc courier service to ship my product eairtech 40" full hd smart tv with consignment number: d5673730 from bhadrachalam, telangana to silchar, assam. Shipment delivered on 25.02.2020.

But my tv broken while shipping, i have given many complaints but no one responding. I paid 1300/- for this including insurance and shipment. Now they are saying like no insurance, and dm is saying like i did't get cc tv footage from bhadrachalam, but with out cc tv footage how they are running dtdc courier service in bhadrachalam.

I spoke with dm and agent in bhadrachalam both said it was their mistake, i have phone call recording also. But now they are escaping with irrelevant answers.

Please respond to my request, i have already many times raise a query regarding this issue in dtdc website but no response from their side. Kindly solve this issue as soon as possible.

Because technician from tv company said, i will not get even warranty also as tv broken even though one year warranty is there. As it is led full hd smart tv, repair cost will be more than the cost of new tv.

So please solve this issue and pay money (Tv cost) as soon as possible.

I have sent dtdc bill, my tv photos, tv invoice, please find following attachments.

Phone numbers:
Dm khammam branch: [protected]
Venkanna, bhadrachalam branch : [protected], [protected]

Dear sir/madam, i gave my own 1 tb laptop hard drive to stellar data recovery software company kolkata branch for data recovery. Stellar assistant without any discussion with me they send it by this fraud courier service. But i i also mailed them to send my drive by blue dart service to the maynaguri branch. When i contact with them for asking about my drive they told we send it by kolkata dtdc courier service on 05.03.2020. My shipment tracking no - k34400792 that is showing successfully delivered on 13/03/2020 in the tracking status. And that was received by a unknown person named ss. But i did't received the item. Then i contact to my local dtdc courier and the told we have not received your parcel. I want to know how courier boy gave my item to a unknown person. Dtdc courier did not do me any call. Five days passed stellar company assistant are saying just we are trying to know the actual matter. Please take the legal action against dtdc. Please help me out to get my parcel.
My contact no - [protected]
You shame dtdc.

Dear team, dtdc
We are a regular customer, infact permanent customer of your service. And all the courier service i have seen in my entire service used to provide docket at the time of picking up the document or parcel whatever because this is the proof of document acceptance to the company.
I just want to know why dtdc fancy bazar not handed the docket no slip while picking up the documents from mukesh hyundai guwahati assam.
This been informed many times to the pick up boy and even reported to the fancy bazar office but they are very very casula and they replied we donot provide the docket at once.
Now we being the service company we also need to give proof to our customers for the documents sent.
I donot understand why dtdc fancy bazar is not taking the matter seriously. Kindly close this concern immediately else we will be bound to take some other step.
Who will ve responsible if some documents gets loss without these docket slip???

My consignment number is A45910862, and my package is not delivered at chittinagar, vijayawada City. From last five days, it is showing the same status. Shipment arrived to vijayawada hub on 12th march, 2020. I called customer care but they are not telling me why my package is not delivered and they give some other number, which are not attended even after hours of call. I have spent around 60 rupees of my mobile balance on DTDC customer care. You can feel my frustration, as this was my second experience with DTDC. I am regretting, why i choose DTDC.

Hi, i am living in aizawl and i was recently sent a parcel from ahmedabad through dtdc courier service but the franchisee in aizawl keeps saying that they cannot deliver the parcel because it is too far from their office. The given delivery address is at upper bazar, near the civil hospital and dtdc's office is just next to the locality of the delivery address.

A dtdc parcel containing cheque originated from chennai on 05 march 20020
Tracking no x33056844 to be delivered to chakkumpurath variaththodi prashant kumar address no 6 yash classic enclave, 2nd phase 2nd cross, hennur main road, kalyan nagar po bangalore 560043 was not delivered to addresse but tracking no wrongly shows delivered to address on 06 march 20020.
Kindly ensure delivery of parcel

Cv prashant kumar

A courier parcel containing cheque from franklin templeton investment company orignated from chennai office to be delivered to bangalore name; chakkum purathe variath thodi prashant kumar address no 6 yash classic enclave 2nd phase, 2nd cross hennur main road, kalyan nagar po bangalore 560053 was was [not] received by me till date though tracking system wrongly say delivered successfully.
Kindly investigate.
Contact no [protected]

By cv prashantkumar

Delivery instruction booklet of karvy stock broking dispatched through dtdc consignment no 30676020 dated 25 feb 2020 not delivered till date. The delivery boy signed himself and status showing delivered. The same confirmed by dtdc company also. Dtdc contacted several times and requested to deliver the same but not delivered till date. Request to take necessary action to deliver the same.

Consignment no h30676020 consignment date 25 feb 2020 not delivered till date after reminding several times telephonically. M/s karvy stock broking & dtdc contacted telephonically several tlime but vein. Dtdc confirmed that delivery boy has signed the delivery paper himself as areceiver. The consignment status is showing delivered. Request to take necessary action to deliver the same on priority.

After so many incidents, i am forced to write this complaint about the bad delivery of dtdc in my area. The office is hardly 2 km from my home, although each and every time the came up with the same excuse "your pin does not come under our service, so please come and collect; failing so we will return your delivery".
Now, what to do. Choose other service??

I sent my documents (No. N[protected] from chennai on feb 20 2020 with pob address at germany. When i called to dtdc office they said they cannot deliver to it. (Though my previous consignment to exactly same adress was delivered). Then i sent them the updated address. Now they are not replying, just making excuses after multiple calls. The document were to be delivered within 5 days. Yet after more than 20 days (March 13 2020) the package is yet to belivered. Please look into it. It is very frustating that after making twenty calls a day to (Local) dtdc office, they pick up once saying it is lunch hour.

It's been 10 days, I have sent this mail to Akash - Manager at DTDC Aundh Pune there is no response from him.
Over the phone he said that DTDC doesn't courier glass material (gas stove) but previously his colleagues (DTDC employees) accepted the courier and they delivered the stove in pieces. Which you can see in attached pictures. That new gas stove is completely broken and we can't use it at all.

I have raised this complaint to the customer service representative and we have visited DTDC Aundh office as well but there's no action and these guys are least interested in addressing the issue.

It's been 10 days, i have sent this mail to you there is no response from your side.
Over the phone you said that dtdc dosen't courier glass material (Gas stove) but your colleagues (Dtdc employees) accepted the courier and they delivered the stove in pieces. Which you can see in attached pictures. That new gas stove is completely broken and we can't use it at all.

I have raised this complaint to your customer service representative and we have visited your office as well but there's no action and you guys are least interested in addressing the issue.

The company is not delivering the important items on time and on contacting they are telling us that the item will be delivered after 4 to 5 days last time also the same thing happened after receiving the courier they didn't delivered the product to the party they just kept it with themselves i collected myself from the shop they took 8 to 10 days to delivered my important books that to i collected by myself such a pathetic services u people are giving than why u are taking sommuch of amount from people just making fool i would like to claim for compensation

Sir this dtdc courier service office is available in neyveli township (Pin code -607803).
They have given me wrong consignment number and still courier not delivered (From nine days).
His owner number is [protected].
And he is not responsing properly. Where is my documents i don't know and when it will get delivered i don't know. If someone misuse my documents, what should i have to do. Should i make police complaint against him or what.. Kindly response
With regards
Rinesh [protected]

My package with tracking no. X33077320 is not being delivered to me even after i raised a complaint to dtdc

The package was sent from cochin and reached mumbai on 8th march. Today its 12 march and it seems they are sending the package back to cochin even after i have contacted them (Case number :[protected]

Even with proper address with phone number mentioned, dtdc did not even attempt a delivery and says (Not delivered (Address incomplete or wrong - (Cir)

Parcel with tracking number k23395411 has not been recieved by the shipper or the consignee from last 3 months.

The shipment was shipped on 30 dec 2019 after repeated calls to the customer support also did not get resolution. This has been going on for a very long time and after 3 months of constantly contacting dtdc i felt like they are not interested to resolve this issue neither are they returning the parcel.

Several complaints have been raised regarding the same latest being with complaint id 15929054. Still nop resolution is done.

D[protected] delivered on 11th march - on site they show wrong 10th march.

My father sent holi food snacks from aligarh to bangalore on 7th, they charged rupees 750 instead of 440 for speed or priority service with 48 hours delivery promise.

However, products were not taken care. All boxes inside and outside broken.


I want refund.

Why they charged for priority when they took 5 days.

Wrong commitment.

Product box broken by their delivery team.

I wnt complete refund of rupees 750 simple.

I sent my tablet to banglore. They broke it which i came to know from the receiver. I had insurance which is from them only. Its bee. Now 3 months i am calling their customer support team and everytime get answerthat we have escalated your quey you will get a call back today. That today has not arrived since last 3 months. This is fraud company they dont respect to your customer.