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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 207

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S
Sandhyaas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misplacing of courier packet

Address:Sector 135, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201305

We have used DTDC for sending a courier from Noida to Hyderabad on 6th January.

The packet is delivered at wrong address.

The packet needs to be delivered at Hyderabad is given to DTDC courier service agent on 6th Jan at day end. However, this got delivered on 11th Jan and it is also not sure to whom it get delivered.
The docket id is Z30635345.

Delivery within India is taking 5-6 days.br...
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A
antimate
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untraceable parcel

Address:Flat No.4, Building No.16, 10th Cross, Rajiv Gandhi Nagar, Sector 7, HSR Layout, Bangalore, Karnataka, 560102
Website:www.dtdc.com

I had sent a courier to assam from karnataka on 30th december 2019. The courier could not be delivered. The courier got returned but i am yet to receive it. It has been two weeks since they updated the parcel location. The number is b68337086. I have been trying to get in touch with dtdc and various other branches to track the parcel, however most of them don't respond or say i can't help. The parcel contained a simple thing, a blanket, that...
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N
nandini sasidharan
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shipment not delivered

I havent received the shipment which was shipped last week. Have raised a complaint 15937955. Not able to reach customer care as well. It is keeps on getting disconnected. Haven't received any response on the above complaint as well. Initially the package was routed to frazer town. When i checked with that branch, they informed me that they will not cover the area where i belong to.
Let me know when it will be get delivered....
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R
Rajesh 1984
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parsal is not delivered on time

Address:Gudha , Udaipurwati, 333022

We have had booked a courier on express delivery from dtdc from lava noida to gudha (Jhunjhunu) 333022 with the following consignment number x32053117 on 07 january 2020 and at the time of booking i was told by the dtdc agent that the consignment will be delivered in 24 working hours maximum but its been almost toady 7 days and yet my parcel is not delivered and there is no proper support from dtdc to address my issue, i am trying to track...
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S
suraj singhhhh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dtdc courier didn't deliver by courier but status is showing successfully delivered

Address:U, Uttarkashi, Uttarakhand

I sent a costly product through dtdc on 9-1-2020 with tracking number v57907667, i'm continuously tracking with awb number on dtdc's website. Till last late night status was "in transit" but today 13-jan-2020 status is showing successfully delivered but neither me nor my any family member got any courier, not even any courier boy came to deliver the product and we haven't even recieve a call from delivery boy or from dtdc...
I'm really...
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B
Bimal Raj Dutta
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consignment not delivered

Address:87 D(PART),Near I.V.R.I Gate 2, Near vridavan colony, Bareilly, Uttar Pradesh, Indian243122

Dear sir/madam
I have couriered a packet through dtdc courier service from ekta nagar branch (Z[protected] bareilly for kanpur on 19 november 2019.
It has been lost from kanpur branch of dtdc. After several mail to all authorities of dtdc courier service from ekta nagar branch it has been confirmed that item has been reached to kanpur but not delivered to destination.
Now it has been more than 52 days of my parcel till...
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N
Naidu k
from Kolkata, West Bengal
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delay of consignment

Address:11/6 Debi Choudhary Road Kolkata, Kolkata, West Bengal, 700023

I have had booked a courier from dtdc from rashbehari, kolkata to delhi with the following consignment number d56930197 and at the time of booking i was told by the dtdc agent that the consignment will be delivered in 2-4 working days maximum but its been almost toady 10 days and yet my parcel is not delivered and there is no proper support from dtdc to address my issue, i am trying to track my consignment from past one week and its showing...
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I have sent a consignment from darbhanga to gwalior whose destination pin code is 474020. But when i track the item, destination code is shown as chandigarh (Pin code 160055). Hence you are requested to intervene the matter. Please consider it urgent and look into the matter seriously.

Tracking id is k23058237

Looking forward to hearing from you...
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S
Sudarsana Bisharad
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misplaced

Address:Bivar road, East Khasi Hills, Meghalaya, 793001

Booked shipment on 4th from kol to shillong. There is no update after 6th. Called ghy head office 100times. The lady is rude and now is purposely not picking up call ([protected]) its been 48hrs since i complaind but they cant tell me where exactly the parcel is. Charged 750/- fr parcel.
I want to know where my package is. These were my marriage clothes...
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J
JCCipl
from Mumbai, Maharashtra
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regarding fake acknowledgement against courier

Address:K/A:Mr. Krishanu Mandal (Manoj Verma) Bridge and Roof Co. (I) Ltd. DPCl – RLY Project Site, Dosinga, Dhamra, Bhadrak, Odisha 756171 Contact No: 86237256003, Raigad, Maharashtra, 410218

We have booked a courier at kalamboli - 410218 at safal enterprises and received acknowledgement # m79292522 dt 02.01.20. This is fake receipt, actually this is already issued earlier to some other vendor on 17.12.19. Today we follow up for delivery of our courier than we get another acknowledgemet # m77727209. This happen multiple time. Plz look into matter and take proper action as dtdc is a brand name, nobody will afford this type of malpractice.br...
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K
Kanwardeep Singh Mundi
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receiving a parcel.

Address:Yamunanagar, 133103

I got a call from branch office yamunanagar of dtdc regarding a parcel from phone number [protected]. The person told me we don’t serve in your area, i said send it back. On my saying this he misbehaved with me and said unpleasant words. This kind of behaviour from such a reputed company is not expected. May i request you to kindly please look into the matter and let me know the course of action taken....
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V
vishalaj
from Muvattupuzha, Kerala
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product not delivered

Address:East Godavari, Andhra Pradesh, 533401

My tracking no is h91795738. I am facing this problem again with dtdc. And without my concern the dtdc people submitted that i have requested for a date change for the courier to receive at my end. And still not received the courier. The dtdc person is asking what is there in the courier and what is the price which is not at all required by him. This is the worst courier i have seen....
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N
niimma
from Mumbai, Maharashtra
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showing delivered but not delivered yet

Address:AIR FORCE STATION BHISIANA BATHINDA, Bathinda, Punjab

I had ordered spare parts for my car through boodmo they sent my courier through dtdc with tracking no.[protected]. I am checking online status showing delivered but actually parcel has not been delivered yet. Please sort out my problem.
Please make sure for my parcel to be delivered as early as possible
And your bathinda office not giving door step delivery...
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C
cherianreji
from Bengaluru, Karnataka
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courier sent has yet to be delivered after 4 days

I had to send an urgent courier of a document from bangalore. To a south indian city. It has been 4 days and it has still not been delivered. The tracking app shows it's in transit, the detailed status shows it's lying at the end terminus. The help desk kept me on wait for nearly 30 mins and then disconnected my call.
The worst experience and i realize i am not the only one.
Please do not send anything important or critical...
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Dear sir,

This is to inform you that i, raja gandhi had booked for an delivery to the below address through dtdc plus service on 7 th january 2020 :

Ankush biswas
Biswas electric (Opposite bajaj showroom)
Jamtala more
Karimpur
Dist-nadia
Pin 741152

Today is 10 th january, 6.40 pm, neither tracking detail has been updated nor reached in the destination and i...
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Dear sir,

This is to inform you that i, raja gandhi had booked for an delivery to the below address through dtdc plus service on 7 th january 2020 :

Ankush biswas
Biswas electric (Opposite bajaj showroom)
Jamtala more
Karimpur
Dist-nadia
Pin 741152

Today is 10 th january, 6.40 pm, neither tracking detail has been updated nor reached in the destination and i...
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S
susanabrm
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not received item

Address:Kollam, Kerala

The item is couriered on 23rd from kollam dtdc branch to tvm and got to know like the person in charge at kollam was having some medical emergency and got hospitalized and hence none of the items was delivered. The same person joined back on monday 6th jan and the item was asked to courier immediately, but its not yet dispatched.

Consignment number - r36085424

Am in urgent need of this item....
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S
sanjukhare
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unethical behaviour

Address:Bareilly, Uttar Pradesh

I booked a package from ghaziabad (Up) to bareilly (Up) and it was not delivered even after 8 days. When i enquired on bareilly branch then person said that mobile number i provided is switched-off from last 3-4 days. That was my brother's mobile number and it was never switched off.

This has been happened in the past also. That dtdc branch in bareiily didn't deliver my package and my brother had gone there to collect package....
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A
Aswin Kumar 9
from Udupi, Karnataka
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v58171432 express delivered after 4 days

Address:560017

I had booked courier from bangalore to pune under express delivery, paying more money, because i needed to deliver the item for an urgent business purpose. The booking date on my challan is 31st dec 2019, and it got delivered on 4th of jan 2020 only. I lost a client because of this, and many business opportunities.

After many calls with the local office, finally they agreed to refund partial amount. Not even full amount. Is...
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V
Venkata Anil Kumar Kesana
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courier cover is not yet received

My consignment number is p53449427, and my package is not delivered at pimper pune, from last twenty five days, ii have booked this package at vima nagar pune, still its not received. I am sending bills to my company those are all original. I contact so many times in vima nagar branch but they are not telling me why my package is not delivered you can feel my frustration, as this was my first experience with dtdc. I am regretting, why i chose...
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