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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025

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10360

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DTDC Courier & Cargo reviews & complaints page 211

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Dear sir,

This is to inform you that i, raja gandhi had booked for an delivery to the below address through dtdc plus service on 7 th january 2020 :

Ankush biswas
Biswas electric (Opposite bajaj showroom)
Jamtala more
Karimpur
Dist-nadia
Pin 741152

Today is 10 th january, 6.40 pm, neither tracking detail has been updated nor reached in the destination and i was charged rs. 200 as dtdc plus service. Consignment was so much important to reach today. This kind of service is absolutely unthinkable by dtdc. I am absolutely blind to figure out. I need the clarification. I faced harassment by your service.

Regards,

Raja gandhi
Mob. [protected]

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: Kollam, Kerala

The item is couriered on 23rd from kollam dtdc branch to tvm and got to know like the person in charge at kollam was having some medical emergency and got hospitalized and hence none of the items was delivered. The same person joined back on monday 6th jan and the item was asked to courier immediately, but its not yet dispatched.

Consignment number - r36085424

Am in urgent need of this item.

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Address: Bareilly, Uttar Pradesh

I booked a package from ghaziabad (Up) to bareilly (Up) and it was not delivered even after 8 days. When i enquired on bareilly branch then person said that mobile number i provided is switched-off from last 3-4 days. That was my brother's mobile number and it was never switched off.

This has been happened in the past also. That dtdc branch in bareiily didn't deliver my package and my brother had gone there to collect package. The guy who was taking to me from dtdc bareilly branch was very rude and not listening anything.

I fund burst service being provided by dtdc and even last time also i logged complaint which was never considered.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jan 08, 2020

Updated by sanjukhare One thing to Forgot that Package has been returned to me without delivering it.

Jan 09, 2020

Updated by sanjukhare DTCC Team - Can anybody look into it and take some action on Bareilly Branch.

Jan 21, 2020

Updated by sanjukhare Anybody listening it...

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H

Hana Aishath

Jan 9, 2020

I'm currently in a similar situation like yours. They are not even responding to the calls made. Reason of not being delivered is not known till today. It's not a company I chose. At least inform where the package is so I can send the receiver there. Tonnes of mails sent. Found them in FB and kept contacting. Duration of the delivery- over 2 weeks
What a sick company

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Address: 560017

I had booked courier from bangalore to pune under express delivery, paying more money, because i needed to deliver the item for an urgent business purpose. The booking date on my challan is 31st dec 2019, and it got delivered on 4th of jan 2020 only. I lost a client because of this, and many business opportunities.

After many calls with the local office, finally they agreed to refund partial amount. Not even full amount. Is there no consequence to dtdc if they don't keep their timelines? Very unprofessional and no commitment.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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S

Sahib Rajput Sahib

Jan 9, 2020

Delivery address:-
Raféeq Ahmed
No. 13, 17th cross, 1st cross, Byrappa layout, behind Dominic Savio High School, Govindpura, Bangalore- 560045
Contact no. [protected]

v58171432 express delivered after 4 days - Comment #3623401 - Image #0

H

harini murugesan

from Tirupati, Andhra Pradesh

Jan 9, 2020

I have sent my package 5 days before from cuddalore but it has not reached Chennai still and it does not also show any status on my package, it's so poor and we customers are suffering. I have sent some things for an orphanage, but still it has not still reached . So pathetic and poor courier service
Consignment number : C00479539

S

Sundar Navli

from Chennai, Tamil Nadu

Jan 9, 2020

I booked a parcel from pondicherry to Delhi on nov-19-2019. more then a month now it is not delivered. consignment number C91964923. customer care people not giving proper answers. i have raised a case with DTDC customer care Case#15678757 even for that no response.

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My consignment number is p53449427, and my package is not delivered at pimper pune, from last twenty five days, ii have booked this package at vima nagar pune, still its not received. I am sending bills to my company those are all original. I contact so many times in vima nagar branch but they are not telling me why my package is not delivered you can feel my frustration, as this was my first experience with dtdc. I am regretting, why i chose dtdc.

+1 photos

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S

SACHIN M m

Jan 9, 2020

Courier details
Date- 31/dec/2019
Tracking No-Z24505721
Reference No[protected]
origin-Yamuna nagar

my courier status is delivered, on the date 03/01/2020
but i haven't received anything from your side, I didn't get any call or messeges from dtdc,
please look into that and slove it early

courier cover is not yet received - Comment #3623379 - Image #0

J

Jyothy Sridhar

from New Delhi, Delhi

Jan 10, 2020

The mail i got says that the consignment is delivered but i haven't received it till now
The consignment number is Z05959336

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Address: , M Nanjappa Complex, 1st Cross, Opposite To Sangam Theatre, Annamma Temple Extension, Gandhi Nagar, Bengaluru, Karnataka 560009, 560009

There is a package that i ordered over 2 weeks ago. I dont understand why it didnt deliver, it says correct address, wrong pin code. But pin code i mentioned is correct.

I kindly request to help me on this issue as soon as possible

Your order 3i07445102 has been shipped thru gms courier. Tracking number is dtdc-d[protected]http://www.gmsworldwide.com) and will reach you on or before 04-jan-2020.

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H

Hana Aishath

Jan 9, 2020

Please check this issue as soon as possible

S

[email protected]

Jan 9, 2020

My customer has not receive parcel yet. But tracking shows parcel was deliver.How i knw where is my parcel ..

[email protected]'s reply, Jan 2, 2020

Please update me..

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Address: Faridabad, Haryana, 121001

Hi, I
Dispatched a box of shoes to ajio, tumkur,
Karnataka through Dtdc Greenfield, Faridabad.Hara ya na.on 14 Aug. When followed from Ajio they didn't confirm reviept and when checked details I found consignment no showing Mumbai delivery and document delivery, which mean the Jo given to me was wrong .inspite of complain no support from DtDc.my consignment no on reciept was Z13690693 .I checked from 500 to 740 no but none was delivered to Tumkur .which mean it is with branch only .

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Address: Allahabad, Uttar Pradesh, 211001

POD Number is Z17767966.

Shipment was meant for my Aunt Mrs. Shano Khetrapal

This has been delivered to a wrong person as your Tracking is showing that the shipment has been delivered but when I have inquired with my Aunt, she says that she has not received the package.

Request you to retrieve the same and deliver the same to my Aunt at 30, Hastings Road, Ground Floor.

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M[protected] is my consignment number was supposed to deliver to hyderabad Lb nagar, but e tracking shows it has been delievered to MALKAPET hyderabad . Proper address was been given still this horrendous mistake has occured. What to do after this? who is responsible ? it had imp books and were to be delievered to proper adress and not some random place where the wrong reciever who took the courier the name has been mentioned .

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Address: Hyderabad, Rangareddy, Andhra Pradesh, 500072

Website: www. dtdc. im

I received a call from the courier boy with phone number [protected]. He asked me to confirm the address to which the product has to be delivered. I asked him to hold the line as the address was not noted to me. The delivery guy literally started shouting and said this delivery won't happen. Request you to take a strick action against him.

The same courier guy called me a couple of hours later and was asking my whereabouts. He tried to threaten me. Please take a severe action against him so that such things do not get repeated.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: Near kanakalaya bank, Kozhikode, Kerala, 673005

I got a call yesterday saying I have a courier in the name Amitha Jobin.When my driver went to pick it up the staff said it’s not there, when I called her in the no she called me the previous day she picked up and spoke so in decent to me she even cut the call before I could ask something.She was also so irritating when she was talking, she said she has given the courier to the courier boy but it’s been 2 days I still haven’t received it.

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From K. Santhi,
W/O A.chandra Sekhar, Karvetinagaram.
To
DTDC Cargo services

Sir,
I am book fastag with airtel app and it dispach on 19 th December. My fasttag parsel is not received still today my parsel track number is X65775804 it is reached 31 st December at Tirupati DTDC center but not received me today still. Not respond your courier agents and head office.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jan 09, 2020

Updated by A. Chandra Shekhar From
A. Chandrasekhar,
Karvetinagaram.
To. DTDC courier &cargo.

Complaint has not solved still today. 8th January 2020 night 10:56pm I have received two messages my phone. One is my parcel X65775804 has delivered today with agent ([protected]). The other one is you parcel has not delivered cause: could not attempt. It's totally wrong message because I am at house yesterday. I will called the agent number as mentioned [protected] the person said as I am not a DTDC agent. Please solve the problem i
I uploaded received message also

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A

A. Chandra Shekhar

Jan 9, 2020

Nobody can called to me but i have received two messages at last night at same time my parcel has delivered today with agent number [protected]. Other one is i am not attempted. It's wrong news please take necessary action

my postal parcel not received - Comment #3623124 - Image #0

V

Vanaja b.v

Jan 10, 2020

Service is not good, they simply say contact number is not reachable and when we try to contact particular location landline number we always get busy tone. At last I went to that location to enquire about my courier the response was very bad and noticed that they keep landline receiver aside to avoid incoming calls and thats why we get busy tone, with so much arguments we got delivery boy contact number and went to his place to get my parcel.

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Address: 775,shreyas,flat no 102,NTI layout, Rajeev Gandhi nagar,sahakarnagar,Bangalore, Near Vivekananda school, GKVK, 560097

Consignment num H91488901, clearly mentioned my full address(775, shreyas, NTI layout, Rajeev gandhi nagar, sahakarnagar, bangalore 560097) in envelope, The tracking id showing it delivered as Rajaji nagar, why you delivered Rajaji nagar, Still i didnt get any courier please update my courier to deliver correct address. Also how many days it will take please uptade immediately
My contact [protected] emaiid [protected]@gmail.com

Thank you

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Address: united india insurance co, high school road, patamata , vijayawada, Krishna, Andhra Pradesh

Courier with insurance related reports has been sent by B.venkata rao from vizianagaram on 29/11/2019 to UNITED INDIA INSURANCE CO, LTD, DO-2 high school road, patamata, vijayawada-520010.The reference no is: H90847198. Patamata office haven't yet received any delivery but the status is shown as successfully delivered while tracking the courier. Please inform the status of delivery and please deliver the reports at the earliest possible as there are important documents in the courier in order to settle the cliam.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jan 17, 2020

Updated by united india OD HUB CONSIGNMENT WITH REFERENCE NO: H90847198 IS NOT YET DELIVERED.PLEASE INFORM THE STATUS AS THERE ARE IMPORTANT DOCUMENTS IN IT TO SETTLE AN INSURANCE CLAIM.

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The consignment with number z30582581 posted from vasundhara ghaziabad (Up) india on 2nd jan 2020 for phagwara punjab india (Pin:144401) but the post reached ludhiana with pin code:140001 which is not destination pin code. Even after so may enquiries no one is responding in a proper manner and every one is saying that article will reach you.

Very pathetic service by dtdc, the article contains important documents of my car. Why a person is doing courier then? The article still not reached me.

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minhaj.15324

Jan 8, 2020

Recently on the basis of my posted complaint i have recieved one fraud CALL ON the same day and the number from which i got the call was [protected] and this person on the line informed that he was from DTDC CUSTOMER CARE centre but believe me he was trying to extract my bank details and i did not want to share any such information but my request to all that if you see this number immediately cut it down because this person is extremely trained and he will trap you easily.Also one more number he used (which he asked to send the message in) as:[protected].

Extremely fraud ### they are

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Address: 31 sln nilaya,2 main, goal reddy layout,banswadi, bangalore 43, 43

Hi,

My dtdc courier is h91542694...
Its returned to vijayawada because of my unavailability in my location... I need the courier back to my address... Contact [protected] to reach my place... Inorder to return back to my address we r trying to reach vijayawada location ppl but not responding anybody... Pls let me know... I need the courierback... Kindly help to solve this issue asap...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

Hi team,
I have a tracking number v57710399 and i have booked a packet on 03/01/2020 from bangalore and if i checked the status it has reached on noida dtdc office arround 3pm but still that has not been delivered. I have paid apprx. More then double amount for dtdc priority service. The lady who took my packet promised me if i opt for priority service that will delivered next day but that didnt happened. You have no idea how important document have on that package.
I want my package now and return my money because you guys didnt provide any priority service.

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M

Mdopnki

Jan 6, 2020

Sir my product tracking number is z27394649 this parcel ia not yet delivered and also i didnt get this product in return...they lost my parcel i think...i corior it on 12th october ...how can i get my product back ?

delay in priority shipping - Comment #3620783 - Image #0

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1. Consignment number d90391980.
2. For the past 3 days in the morning, i receive a message "product will be delivered today", but no one from courier will contact me to get it delivered and the in the evening i receive a message saying "attempted: last date over for submission". Without even attempting.
3. I registered a complaint and the case number is 15877198. I tried to reach customer care. But, no response from them.
4. Please help me to get it delivered as soon as possible.
5.04/01/2020 is the 3rd day and still, it is not delivered. Please refer the attached photo for further details.

+1 photos

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jan 06, 2020

Updated by Thamizhselvam The items are still not delivered. But, they have updated in the system as delivered.

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P

prakashsonawane

Jan 6, 2020

NET show successfully delivered

what problem ulhasnagar dtdc courier

Tracking No. P70393481 courier not delivered

t's been 23 days i have not received the courier.

courier not delivered - Comment #3620479 - Image #0

H

Himanshu Pantola

Jan 6, 2020

Sir despite providing all the correct information and complete address my shipment of tracking I'd M84388187 was not delivered to me today and I myself contacted courier boy that the address provided by me is correct still they didn't deliver it .

courier not delivered - Comment #3620813 - Image #0

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Address: KOTTAKKAL, Malappuram, Kerala

I have booked local delivery on 01/01/2020 but till now delivery not happened and while inquiry at dtdc kottakkal and calicut they behave as if they are not responsible for the same and not giving proper answer.

Booking no: r36101715 dated 01/01/2019 from dtdc kakkad. But courier going to kottakkal then calicut againg they sending back kottakkal and the process is continues.

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D

Dutta Moloy

Jan 6, 2020

Very poor service and also bad behaviour of Rampurhat DTDC Centre.They just call customer once time if not receive they back that parcel.

S

Sri rohini

Jan 6, 2020

My order number AL[protected] has been dispatched through DTDC via AWB No. X65040928. For any further query call[protected]..

But still not delivered..Kindly check and let me know..ordered 1 week bfre...

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This complain is in regard to an item not delivered (Bearing tracking id - k[protected]

When we have enquired the dtdc amta branch, they have replied that we need to visit their branch and collect the item.

This is highly frustrating. We have paid a premium price to dtdc for the home delivery.

Can you please explain the reason why are you harassing customers? Are you behaving per your reputation?br...

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