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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 211

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R
RaahmiGarg
Jan 16, 2020
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Address: 411027

Out of three boxes, one box is completely damaged. The box contained crockery, toys books and boxes. The contents of the original box was transferred into quite a big box which made all the things wobble and resulted into we had packed
Into it. It’s an ordinary box and DTDC is not written on it.
However the one I received had DTDC written on it and much bigger in size than our original box. Photos attached below.

So this confirms box was changed in between before
Delivering to us.
Could you please let me know how my damage will be
Recovered.

image1.jpeg

image2.jpeg
+2 photos
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    J
    jainjac
    from Tiruvalla, Kerala
    Jan 15, 2020
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    Address: Thrissur, Kerala

    Consignment number d93014257. The consignment was from mumbai to thrissur and was dispatched on 09/01/2020. It has reached destination on 13/01/2020. They are not delivering the item. The shipment charges has already paid and they are holding the consignment for no reason. I need my consignment at the earliest. Dtdc is the worst carrier i have seen. Last consignment i sent to mumbai was was also held at mumbai apex hub for around 10 days with no reason. Such an irresponsible courier service i havent seen in my life.
    +2 photos
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      S
      shreya25
      Jan 15, 2020
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      Address: 500081

      I sent a courier containing expensive garments to hyderabad and the courier guy delivered it to wrong address. It says delivered but it was not received by the recipient. The delievery person gave it to an entirely differently named building even though the address was written correctly. Please resolve the matter as soon as possible since the shipment might get stolen. The tracking number k22598695.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        Sandhyaas
        Jan 15, 2020
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        Address: Lajpat Nagar, Gautam Buddh Nagar, Uttar Pradesh, 201305

        Z[protected] this courier is booked on 6th jan it is showing delivered on 11th jan, however, this is still not delivered.
        Again and again wrong information is passed on by dtdc representative. Sometime they say it is delivered but they are not able to give the contact information and address where the packet is delivered.
        From last 3 days i am continuously chasing with the dtdc.
        I need to file a case against dtdc and need a compensation on giving wrong information and their casualty in delivering the packets.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          A
          Achu Marium John
          Jan 15, 2020
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          I have sent a courier to an address in banglore and it is showing as "not delivered (Receiver shifted from given address - (Cir)". The person is staying there and noone had called either o[censored]s. I was not even informed of the status of the consignment and i wouldn't have known unless i thought of randomly checking the status. Very bad courier service. Consignment number is: z28644854
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          Courier missing bokked atguntur noH91486072 NOTDELIVERED
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            B
            Babisha Jaffer
            Jan 15, 2020
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            I want to submit a complaint regarding my courier which i have not recieved but when i tracked it on dtdc site it shows that courier has been delivered.. I think something wrong has been done from your side. That is very poor service. Please help me and give my courier to me. My tracking id is r36163829 and reference number is[protected]. The booking date is 4 jan 2020 and it seems to be delivered at 11 jan 2020. Not even enquired by phone before delivery. Please get it resolved quickly
            +1 photos
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              R
              RAVI KATOCH
              Jan 15, 2020
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              Address: Bhuntar, Kullu, Himachal Pradesh, 175125

              This complaint is being lodged by me ravi katoch c/o punjab national bank bajaura po bajaura tehsil bhuntar distt kullu today on 14th january 2020. I received the call from dtdc courier bhuntar office phone no.[protected] at 11:36am to collect the courier from their office. I asked why they are not delivering to the address mentioned, they said that they dont deliver to that address.
              One of my colleagues also collected the courier from their office due to that reason.
              If to they do not deliver to the address why open the office
              I'm attaching the id that i received from the product bought from amazon
              Very poor service. Kindly look into the matter at a very serious note

              Regards
              Ravi katoch
              Manager
              Pnb bajaura
              [protected]
              +1 photos
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              This complaint is being lodged by me RAVI KATOCH c/o Punjab national bank BAJAURA po BAJAURA TEHSIL BHUNTAR DISTT KULLU today on 14th January 2020 . I received the call from dtdc courier BHUNTAR office phone no.[protected] at 11:36am to collect the courier from their office .I asked why they are not delivering to the address mentioned, they said that they dont deliver to that address.
              One of my colleagues also collected the courier from their office due to that reason.
              If to they do not deliver to the address why open the office
              I'm attaching the id that I received from the product bought from Amazon
              Very poor service .kindly look into the matter at a very serious note
              Still besides being sorry and providing better service they said ok you received the courier .they disconnected the phone
              Ridiculous behaviour on dtdc staff
              Regards
              Ravi katoch
              Manager
              PNB BAJAURA

              non delivery of items to the address - Comment #3629323 - Image #0
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                P
                prasad.thite
                Jan 14, 2020
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                Address: Yerawada, Pune, 411006

                Sender was sent a parcel on 7th jan 2020.
                From - pune it park, aundh, pune.
                To - yerawada, pune.
                Tracking no - p54111827

                When i was checked on trackng portal of dtdc, it's shows "address is ok but no such person".
                It repeats continuesly 4-5 days. No single call or sms recieved from dtdc to me. Finaly dtdc returned my parcel to sender on 13 jan 2020.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Jan 14, 2020
                Updated by prasad.thite                 DTDC is not picking up phone anytime and if they recieve a call they will abort call without any intimation.
                View replies
                D72993349
                Urgent need the product please forward

                parcel not delivered - Comment #3628130 - Image #0
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                Courier not received pls courier fast delivery urgent pls

                parcel not delivered - Comment #3628264 - Image #0
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                rrajusingh's reply, Jan 12, 2020
                Pls courier Not received pls fast delivery urgent
                Courier missing bokked atguntur noH91486072 NOTDELIVERED
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                Courier missing bokked atguntur noH91486072 NOTDELIVERED
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                DTDC tracking #V57888967.We have booked the courier on 10th dec by using premium service to deliver and its not delivered yet. i paid around 1400. Please refund my money
                Reply
                DTDC tracking #V57888967.We have booked the courier on 10th dec by using premium service to deliver and its not delivered yet. i paid around 1400. Please refund my money
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                  S
                  Sandhyaas
                  Jan 16, 2020
                  Resolved
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                  Resolved

                  Address: Sector 135, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201305

                  We have used DTDC for sending a courier from Noida to Hyderabad on 6th January.

                  The packet is delivered at wrong address.

                  The packet needs to be delivered at Hyderabad is given to DTDC courier service agent on 6th Jan at day end. However, this got delivered on 11th Jan and it is also not sure to whom it get delivered.
                  The docket id is Z30635345.

                  Delivery within India is taking 5-6 days.

                  The Problem in this case is DTDC has become the useless service now.
                  Experience very poor service of DTDC Courier in delivery and in tracking as well.

                  I need that packet very urgent.
                  Jan 24, 2020
                  Complaint marked as Resolved 
                  I have called on the DTDC all customer care no. given by DTDC or available at internet. Also sent mail at all email ids available at internet. Followup on calls 24x7 was also been done. Now the packet has been received.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    A
                    antimate
                    Jan 14, 2020
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                    Address: Flat No.4, Building No.16, 10th Cross, Rajiv Gandhi Nagar, Sector 7, HSR Layout, Bangalore, Karnataka, 560102
                    Website: www.dtdc.com

                    I had sent a courier to assam from karnataka on 30th december 2019. The courier could not be delivered. The courier got returned but i am yet to receive it. It has been two weeks since they updated the parcel location. The number is b68337086. I have been trying to get in touch with dtdc and various other branches to track the parcel, however most of them don't respond or say i can't help. The parcel contained a simple thing, a blanket, that i had bought for my mother. Please help me trace it or help me register a case against dtdc.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    Urgent need

                    untraceable parcel - Comment #3628129 - Image #0
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                    Urgently need product most urgently please forward urgently neede

                    untraceable parcel - Comment #3628248 - Image #0
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                    Fancy Nos Available all Net work's reply, Jan 14, 2020
                    Not received
                    We send original documents to our Branches at RT Nagar, Bangalore through the above mentioned courier service on 04/01/2020 Track ID No:D5688357. While reaching the said courier at out R T Nagar Branch, the box was damaged.

                    untraceable parcel - Comment #3628253 - Image #0
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                      N
                      nandini sasidharan
                      Jan 14, 2020
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                      I havent received the shipment which was shipped last week. Have raised a complaint 15937955. Not able to reach customer care as well. It is keeps on getting disconnected. Haven't received any response on the above complaint as well. Initially the package was routed to frazer town. When i checked with that branch, they informed me that they will not cover the area where i belong to.
                      Let me know when it will be get delivered.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Jan 14, 2020
                      Updated by nandini sasidharan                       i just called the respective branch, he informed me that bangalore head office sent the package again to the frazer town. He haven't delivered again to me and incorrectly updated the comment as RECEIVER NOT AVAILABLE-(CIR))
                      Such a worst courier service in india. It is medicine package which i am waiting for past one week.
                      View replies
                      D72993349
                      Urgent need the product please forward
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                        R
                        Rajesh 1984
                        Jan 14, 2020
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                        Address: Gudha , Udaipurwati, 333022

                        We have had booked a courier on express delivery from dtdc from lava noida to gudha (Jhunjhunu) 333022 with the following consignment number x32053117 on 07 january 2020 and at the time of booking i was told by the dtdc agent that the consignment will be delivered in 24 working hours maximum but its been almost toady 7 days and yet my parcel is not delivered and there is no proper support from dtdc to address my issue, i am trying to track my consignment from past one week and its showing the same address (Sikar, rajasthan) again and again, but the parcel is still not delivered. I called the support team and sikar and gudha dtdc but there was no response, i am still not sure where my consignment is and when it will be delivered and there is no support for a customer to properly track the consignment or to know why the consignment is delayed.
                        +1 photos
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                        Urgent need
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                          S
                          suraj singhhhh
                          Jan 14, 2020
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                          Resolved

                          Address: U, Uttarkashi, Uttarakhand

                          I sent a costly product through dtdc on 9-1-2020 with tracking number v57907667, i'm continuously tracking with awb number on dtdc's website. Till last late night status was "in transit" but today 13-jan-2020 status is showing successfully delivered but neither me nor my any family member got any courier, not even any courier boy came to deliver the product and we haven't even recieve a call from delivery boy or from dtdc...
                          I'm really worried now what to do...
                          Jan 14, 2020
                          Complaint marked as Resolved 
                          Courier reach on the next day ..may be delivery boy deliberately did it to increase his rating
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Please prwd urgent please urgent need

                          dtdc courier didn't deliver by courier but status is showing successfully delivered - Comment #3628230 - Image #0
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                            B
                            Bimal Raj Dutta
                            Jan 13, 2020
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                            Address: 87 D(PART),Near I.V.R.I Gate 2, Near vridavan colony, Bareilly, Uttar Pradesh, Indian243122

                            Dear sir/madam
                            I have couriered a packet through dtdc courier service from ekta nagar branch (Z[protected] bareilly for kanpur on 19 november 2019.
                            It has been lost from kanpur branch of dtdc. After several mail to all authorities of dtdc courier service from ekta nagar branch it has been confirmed that item has been reached to kanpur but not delivered to destination.
                            Now it has been more than 52 days of my parcel till no satisfactory response from dtdc authorities.
                            I must be given claim of rs 4000/- cost of items as early as possible.
                            If i fail to get positive response i may go for further legal action.
                            Its request to solve and pay the claim at the earliest.
                            I have attached the receipt copy with this mail.

                            Shomita dutta
                            Bareilly
                            +1 photos
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                              N
                              Naidu k
                              from Kolkata, West Bengal
                              Jan 13, 2020
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                              Address: 11/6 Debi Choudhary Road Kolkata, Kolkata, West Bengal, 700023

                              I have had booked a courier from dtdc from rashbehari, kolkata to delhi with the following consignment number d56930197 and at the time of booking i was told by the dtdc agent that the consignment will be delivered in 2-4 working days maximum but its been almost toady 10 days and yet my parcel is not delivered and there is no proper support from dtdc to address my issue, i am trying to track my consignment from past one week and its showing the same dress again and again but the parcel is still not delivered. I called the support team and also written an email to the support team but there was no response, i am still not sure where my consignment is and when it will be delivered and there is no support for a customer to properly track the consignment or to know why the consignment is delayed.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                V
                                vjhaone
                                Jan 13, 2020
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                                I have sent a consignment from darbhanga to gwalior whose destination pin code is 474020. But when i track the item, destination code is shown as chandigarh (Pin code 160055). Hence you are requested to intervene the matter. Please consider it urgent and look into the matter seriously.

                                Tracking id is k23058237

                                Looking forward to hearing from you
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                                  S
                                  Sudarsana Bisharad
                                  Jan 11, 2020
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                                  Address: Bivar road, East Khasi Hills, Meghalaya, 793001

                                  Booked shipment on 4th from kol to shillong. There is no update after 6th. Called ghy head office 100times. The lady is rude and now is purposely not picking up call ([protected]) its been 48hrs since i complaind but they cant tell me where exactly the parcel is. Charged 750/- fr parcel.
                                  I want to know where my package is. These were my marriage clothes
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  We have booked a consignment from Ghaziabad to Jharsuguda, online material showing delivered and DTDC concern Branch also informed material delivered.
                                  but the same material not delivered to recipient

                                  misplaced - Comment #3626872 - Image #0
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                                  DTDC c/n: F11761639
                                  Complaint No: 15894744

                                  Not deliver at home. No response to the complaint also.
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                                    J
                                    JCCipl
                                    from Mumbai, Maharashtra
                                    Jan 11, 2020
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                                    Address: K/A:Mr. Krishanu Mandal (Manoj Verma) Bridge and Roof Co. (I) Ltd. DPCl – RLY Project Site, Dosinga, Dhamra, Bhadrak, Odisha 756171 Contact No: 86237256003, Raigad, Maharashtra, 410218

                                    We have booked a courier at kalamboli - 410218 at safal enterprises and received acknowledgement # m79292522 dt 02.01.20. This is fake receipt, actually this is already issued earlier to some other vendor on 17.12.19. Today we follow up for delivery of our courier than we get another acknowledgemet # m77727209. This happen multiple time. Plz look into matter and take proper action as dtdc is a brand name, nobody will afford this type of malpractice.
                                    With thanks looking forward to your quick and appropriate action in this regard.
                                    +1 photos
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                                    My courier is dispatched on 1th Jan 2020 uptil now I didn't get my courier. Courier services said the tracking number which I have got is invalid. So please fix my problem its very urgent

                                    regarding fake acknowledgement against courier - Comment #3626675 - Image #0
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                                      K
                                      Kanwardeep Singh Mundi
                                      Jan 11, 2020
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                                      Address: Yamunanagar, 133103

                                      I got a call from branch office yamunanagar of dtdc regarding a parcel from phone number [protected]. The person told me we don’t serve in your area, i said send it back. On my saying this he misbehaved with me and said unpleasant words. This kind of behaviour from such a reputed company is not expected. May i request you to kindly please look into the matter and let me know the course of action taken.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      My consignment shiped from Jaipur on 02 Jan 2020 but till now i have not recieved.while tracking online it is showing reciver is not available 2 times but actually no call was received.this is very bad think.solve my problem and deliver my consignment earliest. My consignment no is Z23842879

                                      receiving a parcel. - Comment #3626693 - Image #0
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                                      I have received a package from dtdc which ai had ordered from a private site. The package is very damaged and the person who handed it to us said that may be rats had eaten. That package is ordered to gift someone. Now what can you do in this situation and there are more two packages coming. Please do the needful.

                                      receiving a parcel. - Comment #3626824 - Image #0
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                                        V
                                        vishalaj
                                        from Muvattupuzha, Kerala
                                        Jan 11, 2020
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                                        Address: East Godavari, Andhra Pradesh, 533401

                                        My tracking no is h91795738. I am facing this problem again with dtdc. And without my concern the dtdc people submitted that i have requested for a date change for the courier to receive at my end. And still not received the courier. The dtdc person is asking what is there in the courier and what is the price which is not at all required by him. This is the worst courier i have seen.
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