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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 211

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L
Lalmohan Banerjee
Jan 17, 2020
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Address: C/O - Lalmohan Banerjee, Village+Post - Joykrishnapur, District - Bankura, West Bengal, Pin- 722122, Bankura, West Bengal, 7221222

Dear sir
One medicine packet has been delivered from the nihar arogya niketan, mumbai via dtdc courier to bankura, bishnupur, west bengal (Pin-722122). My tracking number is m79396451. When i saw the tracking, i found the pin code on the packet is correctly written as 722122 (Bishnupur) but, in tracking system of my product destination is burdwan (713101) and it is wrong. The packet contain the medicine regarding my mother health issue. I will be thankful if you deliver the product in correct destination bishnupur, bankura, pin-722122.
With regards
DTDC Courier & Cargo customer support has been notified about the posted complaint.
My Consignment No is M84916379 My Courier Not Received in Dhankawadi, Pune. They Book Date Is 15th Jan & Deliver in 16th Jan But They Not Recieved That My Soo Important Package Please Send This Complaint To DTDC Courier Team 🙏🏼

Thank You.
Dear DTDC,
My order number is X65561790. Your office sent don't have to manner to talk with customer. They abuse customer and talking language is very bad. Please take hard action on bought of them
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    Zeescores
    from Bengaluru, Karnataka
    Jan 17, 2020
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    Address: 560100

    I have not received my consignment which was sent from dehradun on 10th jan 2020 through dtdc courier. As per the tracking details on the website the status shows that the consignment reached bangalore on 12th jan. This has not reached me and is a very important document for me to receive.

    I have spoken with the call center people and other relevant staff and no one is giving a clear picture. Please help!
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    My consignment number is M77724165. Nobody came home nobody called i was waiting for my parcel all day long and suddenly i see on tracking page “not delivered reciever not available(CIR) . How can he write that i was at my place all day long . Tried contacting customercare no response raised complaint on dtdc website too
    Dtdc madinaguda is very bad at delivering courier .They have marked as delivered in tracking without delivery and no proper response. It happened to me twice.Persons taking call are very rude to customer.
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      R
      RaahmiGarg
      Jan 16, 2020
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      Address: Pune, Maharashtra, 411027

      Received the parcel 1/11/2019.
      Out of three boxes, one box is completely damaged. The box contained crockery, toys books and boxes. The contents of the original box was transferred into quite a big box which made all the things wobble and resulted into breakage. Thank you so much for the footage.
      Now If you see the second jpg file, there are two IKEA
      Boxes which I received properly. But if you see carefully the
      Box behind two Ikea boxes is the one which we had packed
      Into it. It’s an ordinary box and DTDC is not written on it.
      However the one I received had DTDC written on it and much bigger in size than our original box. Photos attached below.

      So this confirms box was changed in between before Delivery
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        M
        Manuja Cholleti
        Jan 16, 2020
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        Address: Hyderabad, Andhra Pradesh, 500089

        Settlement document from paramount insurance team is sent on 2nd-january with tracking id 'z30050314' but still it is not delivered. When i went to mehedimatnam hub they said they have manually sent to gachibowli hub, when i went to gachibowli hub they are saying they didn't receive the courier only.
        The person who spoke to me is answering reclessly, even he is threatening me and abusing. His name is robert and his mobile number is '[protected]'.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          R
          RaahmiGarg
          Jan 16, 2020
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          Address: 411027

          Out of three boxes, one box is completely damaged. The box contained crockery, toys books and boxes. The contents of the original box was transferred into quite a big box which made all the things wobble and resulted into we had packed
          Into it. It’s an ordinary box and DTDC is not written on it.
          However the one I received had DTDC written on it and much bigger in size than our original box. Photos attached below.

          So this confirms box was changed in between before
          Delivering to us.
          Could you please let me know how my damage will be
          Recovered.

          image1.jpeg

          image2.jpeg
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            J
            jainjac
            from Tiruvalla, Kerala
            Jan 15, 2020
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            Address: Thrissur, Kerala

            Consignment number d93014257. The consignment was from mumbai to thrissur and was dispatched on 09/01/2020. It has reached destination on 13/01/2020. They are not delivering the item. The shipment charges has already paid and they are holding the consignment for no reason. I need my consignment at the earliest. Dtdc is the worst carrier i have seen. Last consignment i sent to mumbai was was also held at mumbai apex hub for around 10 days with no reason. Such an irresponsible courier service i havent seen in my life.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              S
              shreya25
              Jan 15, 2020
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              Address: 500081

              I sent a courier containing expensive garments to hyderabad and the courier guy delivered it to wrong address. It says delivered but it was not received by the recipient. The delievery person gave it to an entirely differently named building even though the address was written correctly. Please resolve the matter as soon as possible since the shipment might get stolen. The tracking number k22598695.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                S
                Sandhyaas
                Jan 15, 2020
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                Address: Lajpat Nagar, Gautam Buddh Nagar, Uttar Pradesh, 201305

                Z[protected] this courier is booked on 6th jan it is showing delivered on 11th jan, however, this is still not delivered.
                Again and again wrong information is passed on by dtdc representative. Sometime they say it is delivered but they are not able to give the contact information and address where the packet is delivered.
                From last 3 days i am continuously chasing with the dtdc.
                I need to file a case against dtdc and need a compensation on giving wrong information and their casualty in delivering the packets.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  A
                  Achu Marium John
                  Jan 15, 2020
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                  I have sent a courier to an address in banglore and it is showing as "not delivered (Receiver shifted from given address - (Cir)". The person is staying there and noone had called either o[censored]s. I was not even informed of the status of the consignment and i wouldn't have known unless i thought of randomly checking the status. Very bad courier service. Consignment number is: z28644854
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Courier missing bokked atguntur noH91486072 NOTDELIVERED
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                    B
                    Babisha Jaffer
                    Jan 15, 2020
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                    I want to submit a complaint regarding my courier which i have not recieved but when i tracked it on dtdc site it shows that courier has been delivered.. I think something wrong has been done from your side. That is very poor service. Please help me and give my courier to me. My tracking id is r36163829 and reference number is[protected]. The booking date is 4 jan 2020 and it seems to be delivered at 11 jan 2020. Not even enquired by phone before delivery. Please get it resolved quickly
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      R
                      RAVI KATOCH
                      Jan 15, 2020
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                      Address: Bhuntar, Kullu, Himachal Pradesh, 175125

                      This complaint is being lodged by me ravi katoch c/o punjab national bank bajaura po bajaura tehsil bhuntar distt kullu today on 14th january 2020. I received the call from dtdc courier bhuntar office phone no.[protected] at 11:36am to collect the courier from their office. I asked why they are not delivering to the address mentioned, they said that they dont deliver to that address.
                      One of my colleagues also collected the courier from their office due to that reason.
                      If to they do not deliver to the address why open the office
                      I'm attaching the id that i received from the product bought from amazon
                      Very poor service. Kindly look into the matter at a very serious note

                      Regards
                      Ravi katoch
                      Manager
                      Pnb bajaura
                      [protected]
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      This complaint is being lodged by me RAVI KATOCH c/o Punjab national bank BAJAURA po BAJAURA TEHSIL BHUNTAR DISTT KULLU today on 14th January 2020 . I received the call from dtdc courier BHUNTAR office phone no.[protected] at 11:36am to collect the courier from their office .I asked why they are not delivering to the address mentioned, they said that they dont deliver to that address.
                      One of my colleagues also collected the courier from their office due to that reason.
                      If to they do not deliver to the address why open the office
                      I'm attaching the id that I received from the product bought from Amazon
                      Very poor service .kindly look into the matter at a very serious note
                      Still besides being sorry and providing better service they said ok you received the courier .they disconnected the phone
                      Ridiculous behaviour on dtdc staff
                      Regards
                      Ravi katoch
                      Manager
                      PNB BAJAURA
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                        P
                        prasad.thite
                        Jan 14, 2020
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                        Address: Yerawada, Pune, 411006

                        Sender was sent a parcel on 7th jan 2020.
                        From - pune it park, aundh, pune.
                        To - yerawada, pune.
                        Tracking no - p54111827

                        When i was checked on trackng portal of dtdc, it's shows "address is ok but no such person".
                        It repeats continuesly 4-5 days. No single call or sms recieved from dtdc to me. Finaly dtdc returned my parcel to sender on 13 jan 2020.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Jan 14, 2020
                        Updated by prasad.thite
                        DTDC is not picking up phone anytime and if they recieve a call they will abort call without any intimation.
                        D72993349
                        Urgent need the product please forward
                        Courier not received pls courier fast delivery urgent pls
                        rrajusingh's reply, Jan 12, 2020
                        Pls courier Not received pls fast delivery urgent
                        Courier missing bokked atguntur noH91486072 NOTDELIVERED
                        Courier missing bokked atguntur noH91486072 NOTDELIVERED
                        DTDC tracking #V57888967.We have booked the courier on 10th dec by using premium service to deliver and its not delivered yet. i paid around 1400. Please refund my money
                        DTDC tracking #V57888967.We have booked the courier on 10th dec by using premium service to deliver and its not delivered yet. i paid around 1400. Please refund my money
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                          S
                          Sandhyaas
                          Jan 16, 2020
                          Resolved
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                          Resolved

                          Address: Sector 135, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201305

                          We have used DTDC for sending a courier from Noida to Hyderabad on 6th January.

                          The packet is delivered at wrong address.

                          The packet needs to be delivered at Hyderabad is given to DTDC courier service agent on 6th Jan at day end. However, this got delivered on 11th Jan and it is also not sure to whom it get delivered.
                          The docket id is Z30635345.

                          Delivery within India is taking 5-6 days.

                          The Problem in this case is DTDC has become the useless service now.
                          Experience very poor service of DTDC Courier in delivery and in tracking as well.

                          I need that packet very urgent.
                          Jan 24, 2020
                          Complaint marked as Resolved 
                          I have called on the DTDC all customer care no. given by DTDC or available at internet. Also sent mail at all email ids available at internet. Followup on calls 24x7 was also been done. Now the packet has been received.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            antimate
                            Jan 14, 2020
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                            Address: Flat No.4, Building No.16, 10th Cross, Rajiv Gandhi Nagar, Sector 7, HSR Layout, Bangalore, Karnataka, 560102
                            Website: www.dtdc.com

                            I had sent a courier to assam from karnataka on 30th december 2019. The courier could not be delivered. The courier got returned but i am yet to receive it. It has been two weeks since they updated the parcel location. The number is b68337086. I have been trying to get in touch with dtdc and various other branches to track the parcel, however most of them don't respond or say i can't help. The parcel contained a simple thing, a blanket, that i had bought for my mother. Please help me trace it or help me register a case against dtdc.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Urgent need
                            Urgently need product most urgently please forward urgently neede
                            Fancy Nos Available all Net work's reply, Jan 14, 2020
                            Not received
                            We send original documents to our Branches at RT Nagar, Bangalore through the above mentioned courier service on 04/01/2020 Track ID No:D5688357. While reaching the said courier at out R T Nagar Branch, the box was damaged.
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                              N
                              nandini sasidharan
                              Jan 14, 2020
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                              I havent received the shipment which was shipped last week. Have raised a complaint 15937955. Not able to reach customer care as well. It is keeps on getting disconnected. Haven't received any response on the above complaint as well. Initially the package was routed to frazer town. When i checked with that branch, they informed me that they will not cover the area where i belong to.
                              Let me know when it will be get delivered.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Jan 14, 2020
                              Updated by nandini sasidharan
                              i just called the respective branch, he informed me that bangalore head office sent the package again to the frazer town. He haven't delivered again to me and incorrectly updated the comment as RECEIVER NOT AVAILABLE-(CIR))
                              Such a worst courier service in india. It is medicine package which i am waiting for past one week.
                              D72993349
                              Urgent need the product please forward
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                                R
                                Rajesh 1984
                                Jan 14, 2020
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                                Address: Gudha , Udaipurwati, 333022

                                We have had booked a courier on express delivery from dtdc from lava noida to gudha (Jhunjhunu) 333022 with the following consignment number x32053117 on 07 january 2020 and at the time of booking i was told by the dtdc agent that the consignment will be delivered in 24 working hours maximum but its been almost toady 7 days and yet my parcel is not delivered and there is no proper support from dtdc to address my issue, i am trying to track my consignment from past one week and its showing the same address (Sikar, rajasthan) again and again, but the parcel is still not delivered. I called the support team and sikar and gudha dtdc but there was no response, i am still not sure where my consignment is and when it will be delivered and there is no support for a customer to properly track the consignment or to know why the consignment is delayed.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Urgent need
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                                  S
                                  suraj singhhhh
                                  Jan 14, 2020
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                                  Resolved

                                  Address: U, Uttarkashi, Uttarakhand

                                  I sent a costly product through dtdc on 9-1-2020 with tracking number v57907667, i'm continuously tracking with awb number on dtdc's website. Till last late night status was "in transit" but today 13-jan-2020 status is showing successfully delivered but neither me nor my any family member got any courier, not even any courier boy came to deliver the product and we haven't even recieve a call from delivery boy or from dtdc...
                                  I'm really worried now what to do...
                                  Jan 14, 2020
                                  Complaint marked as Resolved 
                                  Courier reach on the next day ..may be delivery boy deliberately did it to increase his rating
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Please prwd urgent please urgent need
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                                    B
                                    Bimal Raj Dutta
                                    Jan 13, 2020
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                                    Address: 87 D(PART),Near I.V.R.I Gate 2, Near vridavan colony, Bareilly, Uttar Pradesh, Indian243122

                                    Dear sir/madam
                                    I have couriered a packet through dtdc courier service from ekta nagar branch (Z[protected] bareilly for kanpur on 19 november 2019.
                                    It has been lost from kanpur branch of dtdc. After several mail to all authorities of dtdc courier service from ekta nagar branch it has been confirmed that item has been reached to kanpur but not delivered to destination.
                                    Now it has been more than 52 days of my parcel till no satisfactory response from dtdc authorities.
                                    I must be given claim of rs 4000/- cost of items as early as possible.
                                    If i fail to get positive response i may go for further legal action.
                                    Its request to solve and pay the claim at the earliest.
                                    I have attached the receipt copy with this mail.

                                    Shomita dutta
                                    Bareilly
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Naidu k
                                      from Kolkata, West Bengal
                                      Jan 13, 2020
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                                      Address: 11/6 Debi Choudhary Road Kolkata, Kolkata, West Bengal, 700023

                                      I have had booked a courier from dtdc from rashbehari, kolkata to delhi with the following consignment number d56930197 and at the time of booking i was told by the dtdc agent that the consignment will be delivered in 2-4 working days maximum but its been almost toady 10 days and yet my parcel is not delivered and there is no proper support from dtdc to address my issue, i am trying to track my consignment from past one week and its showing the same dress again and again but the parcel is still not delivered. I called the support team and also written an email to the support team but there was no response, i am still not sure where my consignment is and when it will be delivered and there is no support for a customer to properly track the consignment or to know why the consignment is delayed.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        vjhaone
                                        Jan 13, 2020
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                                        I have sent a consignment from darbhanga to gwalior whose destination pin code is 474020. But when i track the item, destination code is shown as chandigarh (Pin code 160055). Hence you are requested to intervene the matter. Please consider it urgent and look into the matter seriously.

                                        Tracking id is k23058237

                                        Looking forward to hearing from you
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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