DTDC Courier & Cargo Complaints & Reviews

Address: Valley View Estate, Gurgaon-Faridabad Road, 122003

My courier, consignment no. Z19053299 booked on 11th december, 2019 from valley view estate, gurgaon-122003 through ravinder yadav phone no.91-[protected] from asf insignia, dtdc courier office, is yet to be delivered. Tracking says that the parcel has not been despatched yet. On 26th december, i was assured, over the phone, that my courier will be delivered within 2-3 days and the delay was because of the caa protest. But the tracking still shows that the package is still with them and has not yet been despatched.
Due to the delay on your part, my business order is being cancelled. I would like my package to be sent back to me, as it is effecting my business as well as your business in an extremely negative way.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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I ordered a gift to be sent to daheru, khanna and the tracking shows that it is being attempted to be delivered in rajpura but is unsuccessful because “incomplete address or wrong (Cir). The tracking number for this package is: z24352617. The destination is wrong on the tracking and i need it to be delivered to the correct address in the correct city. It needs to be delivered to daheru, khanna, not rajpura.

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A

athiyannan

Jan 28, 2020

I want my cover immediately . Too urgent

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Address: KMCT dental college ladies hostel no:4, Kozhikode, Kerala, 673602

I have ordered clothes on an online website by assuring me of delivery within 5-6 days. It's been 1 week. Not yet received my parcel. Dtdc never notified me of delivery. And online tracking now says not delivered (Office closed or door lock - (Cir). I gave my number and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only see this when i tracked it even though i went online and registered my phone for tracking. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. They are very important and this kind of irresponsible service is outrageous.

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Address: Chembellykundu, Vengara pincode 670305, Kannur, Kerala, 670305

My courier sent through dtdc reached at the nearest office. Received sms informing out for delivery. But the courier agent called me and said they don't offer home delivery instead i have go and pick it up from their office.
I said deliver it to the mentioned address that what it is paid for.
In the evening i recieved sms stating "customer requested for another date"

2nd day morning again "out for delivery"
In the evening they reported, "customer not available"

The agent is really unprofessional and lazy chap, lying and making money.

Tracking number :[protected]

Through dtdc website feedback and through emails reported the dtdc about the same, but no proper action has been taken.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jan 28, 2020

Updated by Kiran_rome On today, 28th Jan 2020. They again faked delivery attempt. Attaching the screenshot.

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R

rrajusingh

from Mumbai, Maharashtra

Jan 28, 2020

Sir courier received Abhi tak Nahi huia hai please delivery krvaye pls
Surat dtdc ne vale check pin cod sarvise available bata rha hai esliye mene 2 parcel courier kiye ha
Fir sir courier delivery kiyo nahi deto ho sir

not delivering and fake delivery attempts - Comment #3636706 - Image #0

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rrajusingh's reply, Jan 23, 2020

Plz parcel delivery krvaye sir

R

Radheshysm

Jan 28, 2020

My products had reached in my City at 10/01/20 but your courier service is very poor at this time 21/ '01/2020
I could not found our puoduct. This is my tracking no Z29373316.

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Address: no 133, sidco industrial estate,thirumazhisai, 600124

Date of the incident - 27.01.2020
Client number - [protected]
Full description of the incident-
Sample not received opened condition received awb z24315691 dtdc courier from ludhiana to thirumalisai screw rod sample 2 nos
Desirable resoultion of my complaint - need sample urgent basis because of based on sample we will release the purchase order to our vendor

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S

Sängeethä Dévdâ

from Surat, Gujarat

Jan 28, 2020

AwB no A90526437 this parcel is not yet delivered n its showing delivered and they are saying they gave it to watchman n he s not willing to give any parcel yu stupid people if they are not available go another day or call on the number now we need a proof on they have delivered !!! the number we provide is for joke or what give a proof

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R

rrajusingh

from Mumbai, Maharashtra

Jan 28, 2020

Correct not received
Pls delivery urgent

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rrajusingh's reply, Jan 23, 2020

Plz courier not received pls fast delivery urgent

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Tracking number 18303001
My grand mother was available at home but in tracking it is listed as receiver not avaliable (Cir). It is urgent courier. Please deliver it fast.

Let me know if they will try to deliver it today. Or send me the number of the dtdc person who have my courier do i will talk to them.

Please suggest them to deliver it again today

Where is the product actually now?

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Address: Nagpur, Maharashtra, 440002

Online status of consignment no. P53993721 shown as not delivered due to incomplete address, please contact on the mobile number given on the packet. By the way address is complete and dtdc has been delivering to the same address numerous times, previously. Please contact on the mobile number given on packet to deliver the packet to the addressee, address is near your office.

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P

prabhat haldar

Jan 28, 2020

I send a percel in rajathan consignment no K21648019 ON 20 TH DECEMBER BUT TILL NOW PERCEL WAS NOT DELIVERD.or not shown update status.or no any one contact with me to resolve this problem i am helpless .

consignment no. p53993721 not delivered - Comment #3636628 - Image #0

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prabhat haldar's reply, Jan 24, 2020

I called customer care but they are not telling me why my package is not delivered and they give some other number, which are not attended even after hours of call. I have spent around 100 rupees of my mobile balance on DTDC customer care. You can feel my frustration, as this was my first experience with DTDC. I am regretting, why i chose DTDC.

S

Saurav@997

Jan 28, 2020

My package is not delivered and the status is updated as consignment redirected.kindly provide me information that when will I receive my package?

consignment no. p53993721 not delivered - Comment #3636902 - Image #0

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S

Sanket Ghule

Jan 28, 2020

Dear Agency,

I am sanket Ghule ..I Have Send one couriered on 8 January.. still it has not delivered and agency Updated Status As Delivered with Delivering it..

Couriered Contained Very important Official Document Please note the same .

Docket Number:-P54061769

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M

Mohit Sikarwar

Jan 28, 2020

My parcel still not deliver to destination..i booked it on 15 jan 2020.after 5 day it still show in transit in tracking.so please deliver my parcel soon.its international parcel .my consignment no. Is N21085089

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Mohit Sikarwar's reply, Jan 20, 2020

Courier not deliver

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I had booked a courier from dtdc from hanuman junction, andhra pradesh to bangalore, on air following consignment number v58265492 and at the time of booking i was told by the dtdc agent that the consignment will be delivered in 1-2 working days maximum but its been almost 4 days and yet my parcel is not delivered and there is no proper support from dtdc to address my issue, i am trying to track my consignment from past 1 day and its showing the same dress again and again but the parcel is still not delivered. I called the support team and also written an email to the support team but there was no response, i am still not sure where my consignment is and when it will be delivered and there is no support for a customer to properly track the consignment or to know why the consignment is delayed. Attaching the bill and tracking details in the attachment below.

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S

samreen023

Jan 28, 2020

My parcel ie-A45458986 has not been delivered yet. It was dispatched on 16th January 2020 from Pune and should have reached Lucknow till now. It is very disappointing that the service is slow. Please try to deliver it as soon as possible.

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Address: C-11/82 jyothinagar, Ntpc township ramagundam, Karimnagar, Andhra Pradesh, 505215

I had posted document through dtdc courier service on 16.01.2020 having number h18068116. At the time of booking i was informed that my parcel will take 3-4 days to reach at destination. Since 20.01.2020 it is showing at "sangareddy" till today. The person of dtdc at shop (Mr. Satyam[protected]) is having no idea of my parcel. For reference i have attached the receipt given to me by dtdc ramagundam branch.

On customer service number a case no 15979265 was registered but till date no update/reply has been given to me.

Please look into the matter urgently as i have kept important document in parcel, further delay of my documents would incur huge loss to me.

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Address: banjarahills roadno4, Hyderabad, Telangana, 500034

We are using dtdc courier to send our parcels and we recieved this bill for the month of dec 2019, where actual freight charges are 7895/- but courier franchise charged 13, 079/- which is an overhead of 5180/- under the name of fuelcharges, other charges, gst, cgst, igst.

Can they charge like this with overhead costing which is double? Is it legal?

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Address: DTDC courier service,Opposite Dr.Vivek Jain Hospital, Near HDFC ATM, Model Town, Rewari, Haryana 123401., Rewari, Haryana, 123401

I booked my consignment with dtdc services, opp. Dr. Vivek jain hospital, near hdfc atm, model town, rewari, haryana 123401 on 8th jan 2020, they booked without check service location in sending address and for make money. After 16 days, they call me to collect my consignment form their office, when i ask to return the consignment to my address, they refuse and threat to throw my consignment in dustbin.
I am clueless and badly affected by their horrible and terrible services, many times i call them, but they refuse to answer.

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Address: 560076

Tracking# r36232938 not delivered. The dtdc website says delivered to security guard. But there is nothing delivered. There are people at the address as well and further all outsiders entering apartment need to sign in the register and there are no entries in register from dtdc side. The point is that package is not delivered and further the customer care numbers aren’t working. There is no way to contact dtdc!

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Jan 23, 2020

Complaint marked as Resolved

The package was delivered today but marked as completed yesterday!

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Address: Bommasandra Industrial Area Bangalore, 560100

Tracking reference no z[protected] dtdc, booked from delhi on 13 jan 2020. Received by dtdc office bommasandra industrial area bangalore on 14/15 jan. Neither delivered on given address nor handed over to me when i visited their office on 20 jan. Manager of dtdc at bommasandra industrial area bangalore is irresponsible person who makes false excuses for non delivery. Still the parcel is not delivered.

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I want to complain against dtdc mahishadal center at purba medinipur. They didn't deliver my package at my address. The service provider talked to me so badly & his behaviors are very bad. I want to know what happened & what is the actual service you provide to your customer. I want you to please take action against this man.
My package number is k23242495. I need quick action on this delivery provider.

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I want to complain against dtdc mahishadal center at purba medinipur. They didn't deliver my package at my address. The service provider talked to me so badly & his behaviors are very bad. I want to know what happened & what is the actual service you provide to your customer. I want you to please take action against this man. Thanks & regards. My currier package number is k23242495. I need quick action against dtdc mahishadal service provider.

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M

Mak31

Jan 22, 2020

I had sent courier via DTDC on 13th jan in express delivery but even after 4 days the parcel didnt reach destination. V90030258 parcel number.

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Address: Saket Office, New Delhi, New Delhi, Delhi, 751001

D90545594 got delivered today with one of items inside damaged of cost inr 400. It was tagged fragile and charged with extra care packaging. When i ask for compensation to vendor or company, they are not even ready to take ownership of it. I can't tag the pics now as i don't have in my pc, i can send it afterwords in email

This is my contact number, i can be reached out
[protected]
[protected]...

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Address: DTDC office, Bommasandra Industrial Area Bangalore, 560100

Tracking number for your reference-
Z[protected] DTDC. Booked on 13 Jan 2020 from Delhi. Reached DTDC office, Bommasandra Industrial Area, Bangalore on 14/15 Jan 2020. Neither delivered on given address nor handed me over when I visited their office on 20 Jan 2020. Hand set of their official phone is put down hence always shown busy. Manager, Mr Sree Kumar is irresponsible and a liar as he always says he is in s meeting, whereas actually he is absent. Kindly see if something is done.

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Address: 25-155,Mogalpura,, Mogalpura,Khanapur, Belgaum, Karnataka, 504203

My 2 parcels are not received yet. It was dispatched on jan 2nd and 3rd from chennai. Consignment no:-c00883552 and c00871075. Its reached nizamabad. Track shows out for delivery bt still not received. I contacted care nd branch offices so many times. Bt didn't respond. Nizamabad franchise talked with me to harsh. It was not good. Worst courier service nd irresponsible persons.19days over from dispatched date. Still no response.

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Y

Yur

Jan 21, 2020

Tracking id D56442747. Some products are missing from the parcel i have received. some one repacked the parcel from courier staff. This kind of service never expected from this courier company, very shameful.

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Address: 560057

There was a consignment (Z[protected] from rohatak haryana to bangalore and it has been delivered to the wrong person of the wrong house number on the date 23rd december-2019. Before they delivered they did not call me, without call me how they delivered to the wrong person. When i tried to customer care they are not bothering. Also, i have tried to the courier facility nobody is responding. I am totally frosted on the same, but i don't have any source to whom i should complain. From the day 1 am following to them, but nobody is responding on the same.

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J

Jayan5a

Jan 22, 2020

Dtdc lite consignment no.D55715253 was booked on 11.01.2020 from West Bengal, Krishnanagar to New Delhi Pusa.But till date it was not delivered and status also not updated after 14.01.2020.Please take necessary action to deliver the goods.

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Address: NAKKAPALLE, 531081

Dear DTDC...MY ORDER WITH ID H17844748...Was delivered rediculously to some other address...when CALL TO local DTDC service centre...he replied that my phone was out of reach...my question is that if the reciever is not available then the item should return to the sending party... but Ur delivery boy simply gave it to unknown person..and posted that it is delivered.please take a severe action against that rediculous delivery boy...bcoz I am repeatingly called the sender about the parcel...he doesn't know where it is...we both are made fools here..please DTDC... please get that ## dismissed from the service

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Jan 20, 2020

Updated by Sohan Kolnati Punish that ### ruthlessly

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G

gaurav dhariwal Dhariwal

Jan 21, 2020

Dtdc Couriour service is so bad na koi call uthata h koi, or me Jada se Jada do din lgte h dusri Couriour service se or mere pas 5 din hogye

product was delivered to unknown person - Comment #3632494 - Image #0

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R

Rahul Pandit 123

Jan 21, 2020

CN no- Z17824971
I got package but some item missing and Packaging also tire.

product was delivered to unknown person - Comment #3632963 - Image #0

product was delivered to unknown person - Comment #3632963 - Image #1

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J

Jayan5a

Jan 21, 2020

Consignment no D55715253 booked from Krishnanagar, Nadia, West Bengal on 11.01.2020 to New Delhi, Pusa. But it shows from 14.01.2020 at Kolkata hub.Till date no update position shows.Please arrange t send early and let e know wat is the current status.

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Jayan5a's reply, Jan 16, 2020

Please give the update status of my consignment

A

ashish50

Jan 22, 2020

Hi,

Wrong destination Pincode updated by DTDC, due to this my courier is on miss route(as per tracking on website), My case no. 15927553, but still no update. Please resolved the issue ASAP. As I got received by courier person when book my courier have correct pincode.
Tracking No. Z29248455

DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 208

courier not despatched it's almost 2 months now

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tracking shows wrong destination

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not yet received my order

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not delivering and fake delivery attempts

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screw rod

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product not delivered

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consignment no. p53993721 not delivered

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item not delivered yet

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consignment lost by dtdc

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overcharged courier service bill

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delay and mishandling of consignment

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package undelivered

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non delivery of parcel

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complaint against service provider

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complaint against service provider

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fragile items delivered damaged

non delivery of parcel

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out for delivery. bt still not received.

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consignment delivered to the wrong address

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product was delivered to unknown person

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