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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 209

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V
Vaidik Smadhan
Jan 20, 2020
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I have sent a courier through dtdc i have mention full address with pin code address is Yashwant kumar aliayash santosh kumar care of sri radhe shyam singh post balukaram village bhagwanpur ratti dist vaishali state bihar pin 844113. I have booked my courier on 13 jan now it's 20 Jan it's show ( AREA NON SERVICEABLE) I HAVE ALREADY SEND SO MANY TIMES ON THIS ADDRESS AND THERE IS MY URGENT WORK NOW WHAT CAN I DO I HAVE PAID BOOKING CHARGES IN COURIER I HAVE SOME IMPORTANT THING. WHAT I CAN DO TELL ME I NEVER USE DTDC IR RECOMMEND ANY ONE. MY CONTACT NO IS [protected] I HAVE CALLED SO MANY TIMES TO DTDC BUT NO BUDY REAPOND ME.
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    tirthadey
    from Kolkata, West Bengal
    Jan 20, 2020
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    Address: 560018

    I have booked 2 couriers of consignment no.33842639 and 33842690 on 9th and 10th january'20 respectively which have been delivered on 19th and 17th january'20 at the destination. Kindly let me know the reason of taking 10 days and 7 days time to reach at destination whereas normally it takes maximum 3 days time in each and every month.
    For this delay my employees will not get the salary so who will take the responsibility.
    +2 photos
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    Not delivered to my courier. (z[protected].the employee of dtdc company not contacted to me. the company employees service iss very poor.
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      S
      singhagraatar
      Jan 19, 2020
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      Address: G-44/113, below PNB Sanjaya place civil lines agra 282002, 282002

      I submitted my packet from agra to kanpur on[protected] to dtdc courier service after one day i e on[protected], tracking system shows my packet at facility cetre kanpur. But it is to deliver at iit kanpur but so far it is not delivered at destination. I think that dtdc is not serious of its service. Kindlytake it very seriously. My consignment no. Is
      Z30830736
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        K
        Kedar Mahara
        Jan 19, 2020
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        Address: Banglore, 560100

        My daughter booked laptop parcel on 16 jan 2020 through dtdc from electronic city banglore state karnataka pin 560100 to my delhi address on risk coverage of carrier but received damaged. The display screen was broken on left upper portion of laptop due to which image is not displaying properly so u are requested to replace damage display screen or return the cost of laptop value rs20000.
        +2 photos
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          D
          Dipikesh Pawar DP
          Jan 18, 2020
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          Address: Kalyan, Thane, Maharashtra, 421202

          I didn't received my courier yet, the courier boy didn't call me didn't visited to my house then also he forwarded the fale review that my house was locked nobody was present at home so i request plz help the needfull because i tryed to call the coustermer care number and the agent number of my near by dtdc office but they also didn't gave the response.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            S
            siva agora sakthi vel murugan
            Jan 18, 2020
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            Address: SRI VINAYAGAR NIVAS, 17/56,KANNADASAN STREET,eDYARPALAYAM, Coimbatore, Tamil Nadu, 641025

            My courier reached coimbatore 11th jan 2020. But still its not come delivery to coimbatore. I gave 2 times complaint to dtdc. I have complaint no also. Today i am leave from india for conference. This courier is very important for my convergence. Today also i called dtdc they asked give some time to find my parcel. For this reason i am sure failure for my foreign trip and my project. My loss all due to dtdc.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Jan 18, 2020
            Updated by siva agora sakthi vel murugan
            Now I am in airport for leave to muscat. This courier need to muscat. This delay because courier so they need to deliver
            Jan 18, 2020
            Updated by siva agora sakthi vel murugan
            Muscat address is

            Dr. Siva agora
            Seeb vocational college
            Al seeb
            Near Al hail nesto
            Muscat
            Oman
            Phone no +[protected]
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              K
              Karnari
              Jan 18, 2020
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              Address: KOILKUNTLA, 517101

              I am booking some parcel tirupati to koilkuntla it's very too delay to delivering my product it is some of medicine why too late & delayed by to delivered to from my home then i am going to the office and we are getting irresponsible answer s they said not delivered to office you can go one place to another place and you go and to get your parcel district head office
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                S
                Jan 18, 2020
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                Address: *Sanjay Jha:* *Birla Institute Of Hospitality' Management & Studies* *3rd floor 30/12, Knowledge Park III, Greater Noida, Gautam Buddha Nagar, UP 201308* *Contact No*-9033001078 *Landmark*-*Delhi Technical Campus*, Gautam Buddh Nagar, Uttar Pradesh, 201308

                Not received courier tracking no z30798357. Contact on phone no [protected]. They are telling delivered. Might be on wrong address bimtech in place of birla institute of hospitality management and studies.
                Address
                *sanjay jha:*
                *birla institute of hospitality' management & studies*
                *3rd floor 30/12, knowledge park iii, greater noida, gautam buddha nagar, up 201308*
                *contact no*-[protected]
                *landmark*-*delhi technical campus*
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  P
                  praveenalbk
                  Jan 18, 2020
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                  Address: 140603

                  I have booked my consignment (A packet containing prasad with a shagun amount of rs 5100/-) on 14.01.2020 thru your zirakpur office for manoj kumar at patna. The consignment no. Z24862405 was alloted to me.

                  The above consignment delivered on 17.01.2020 with suspicious packaging and when mr. Manoj kumar opened the received packet there was only rs. 100 note with other puja items.

                  Pl. Enquire the matter and try to identify the black sheep in hundreds of dedicated work force of your prestigious organisation. Its also a lesson to me.

                  With regards,

                  Mamta
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    D
                    Jan 17, 2020
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                    Address: Fort , mumbai, Mumbai City, Maharashtra, 400001
                    Website: Dtdc

                    My consignment number m78994401 is out for delivery since 3 days now failing everyday. They are not calling on the given number. The courier is on the right address but dtdc is not making any attempt to deliver it. They are not calling even once on the number provided, saying receiver shifted from address when infact he stays there only. The pin is 400001 which is fort area and it carries important documents which have to be delivered as soon as possible. Check the tracking shipment with this consignment number and make the delivery as soon as possible.
                    +1 photos
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                      K
                      km18
                      Jan 17, 2020
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                      Address: No 1 Poniamman nagar, C3D RMS ashirwad apartment, Ayanambakkam near apollo hospital, Chennai, Tamil Nadu, 600095

                      I have booked vide consignment number d71444167 and the same was delivery with partially.
                      I booked 8 calender from ttd and only one calender was delivered and the remaining 7 calender is not delivered.
                      The part consigment is delivered on 13.01.2010 and still i am not received the remaining consignment
                      Why this kind of issues are araising. Pls explain
                      Kinldy update the details at the earliest
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        N
                        NIC_560300
                        Jan 17, 2020
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                        With reference to the above subject, we deeply regret and dissatisfied of the services of dtdc. We (National insurance co. Ltd) have sent the 30 no. S diaries to our client m/s ntrust insurance broking services pvt ltd, hyderabad on 14.01.2020 through dtdc bearing consignment no. D56243165. The courier was dumped at receivers premises on 16.01.2020 without handing over to anyone in the office and when observed the box lying, they opened and found one large size brick in the box instead of diaries.

                        Our client has sent the photos of the same which was attached now. Sender's address and recipient address are given below for your ready reference.

                        We expect immediate action in this regard

                        Sender's address:
                        National insurance co ltd.
                        Do iii, gurudwar
                        Visakhapatnam
                        Contact person : d v lakshmi, [protected]
                        Mr. Sss krishnna rao, [protected]

                        Recipient address :
                        Ntrust insurance broking services pvt ltd
                        205 & 206, 2nd floor, divine banjara,
                        Road no 12, banjara hills,
                        Hyderabad – 500034
                        +1 photos
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                          Sanjay Topno
                          Jan 17, 2020
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                          Address: Ranchi, Ranchi, Jharkhand, 834001

                          My consignment was initiated from surat on 7th of Jan 2020 vide consignment number D55390334, however the same was not delivered till now, in tracking details it shows that out of delivery and consignment redirected without attempting for delivery.

                          It is the way dtdc is dealing with service. I am very disappointed of the service rendered by the dtdc.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            L
                            Lalmohan Banerjee
                            Jan 17, 2020
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                            Address: C/O - Lalmohan Banerjee, Village+Post - Joykrishnapur, District - Bankura, West Bengal, Pin- 722122, Bankura, West Bengal, 7221222

                            Dear sir
                            One medicine packet has been delivered from the nihar arogya niketan, mumbai via dtdc courier to bankura, bishnupur, west bengal (Pin-722122). My tracking number is m79396451. When i saw the tracking, i found the pin code on the packet is correctly written as 722122 (Bishnupur) but, in tracking system of my product destination is burdwan (713101) and it is wrong. The packet contain the medicine regarding my mother health issue. I will be thankful if you deliver the product in correct destination bishnupur, bankura, pin-722122.
                            With regards
                            +2 photos
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            My Consignment No is M84916379 My Courier Not Received in Dhankawadi, Pune. They Book Date Is 15th Jan & Deliver in 16th Jan But They Not Recieved That My Soo Important Package Please Send This Complaint To DTDC Courier Team 🙏🏼

                            Thank You.

                            delivered to wrong pin code and wrong destination - Comment #3630113 - Image #0
                            Dear DTDC,
                            My order number is X65561790. Your office sent don't have to manner to talk with customer. They abuse customer and talking language is very bad. Please take hard action on bought of them

                            delivered to wrong pin code and wrong destination - Comment #3630176 - Image #0
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                              Z
                              Zeescores
                              from Bengaluru, Karnataka
                              Jan 17, 2020
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                              Address: 560100

                              I have not received my consignment which was sent from dehradun on 10th jan 2020 through dtdc courier. As per the tracking details on the website the status shows that the consignment reached bangalore on 12th jan. This has not reached me and is a very important document for me to receive.

                              I have spoken with the call center people and other relevant staff and no one is giving a clear picture. Please help!
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              My consignment number is M77724165. Nobody came home nobody called i was waiting for my parcel all day long and suddenly i see on tracking page “not delivered reciever not available(CIR) . How can he write that i was at my place all day long . Tried contacting customercare no response raised complaint on dtdc website too

                              consignment number z30694121 - Comment #3630100 - Image #0
                              Dtdc madinaguda is very bad at delivering courier .They have marked as delivered in tracking without delivery and no proper response. It happened to me twice.Persons taking call are very rude to customer.
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                                R
                                RaahmiGarg
                                Jan 16, 2020
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                                Address: Pune, Maharashtra, 411027

                                Received the parcel 1/11/2019.
                                Out of three boxes, one box is completely damaged. The box contained crockery, toys books and boxes. The contents of the original box was transferred into quite a big box which made all the things wobble and resulted into breakage. Thank you so much for the footage.
                                Now If you see the second jpg file, there are two IKEA
                                Boxes which I received properly. But if you see carefully the
                                Box behind two Ikea boxes is the one which we had packed
                                Into it. It’s an ordinary box and DTDC is not written on it.
                                However the one I received had DTDC written on it and much bigger in size than our original box. Photos attached below.

                                So this confirms box was changed in between before Delivery
                                +2 photos
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                                  M
                                  Manuja Cholleti
                                  Jan 16, 2020
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                                  Address: Hyderabad, Andhra Pradesh, 500089

                                  Settlement document from paramount insurance team is sent on 2nd-january with tracking id 'z30050314' but still it is not delivered. When i went to mehedimatnam hub they said they have manually sent to gachibowli hub, when i went to gachibowli hub they are saying they didn't receive the courier only.
                                  The person who spoke to me is answering reclessly, even he is threatening me and abusing. His name is robert and his mobile number is '[protected]'.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    R
                                    RaahmiGarg
                                    Jan 16, 2020
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                                    Address: 411027

                                    Out of three boxes, one box is completely damaged. The box contained crockery, toys books and boxes. The contents of the original box was transferred into quite a big box which made all the things wobble and resulted into we had packed
                                    Into it. It’s an ordinary box and DTDC is not written on it.
                                    However the one I received had DTDC written on it and much bigger in size than our original box. Photos attached below.

                                    So this confirms box was changed in between before
                                    Delivering to us.
                                    Could you please let me know how my damage will be
                                    Recovered.

                                    image1.jpeg

                                    image2.jpeg
                                    +2 photos
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                                      jainjac
                                      from Tiruvalla, Kerala
                                      Jan 15, 2020
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                                      Address: Thrissur, Kerala

                                      Consignment number d93014257. The consignment was from mumbai to thrissur and was dispatched on 09/01/2020. It has reached destination on 13/01/2020. They are not delivering the item. The shipment charges has already paid and they are holding the consignment for no reason. I need my consignment at the earliest. Dtdc is the worst carrier i have seen. Last consignment i sent to mumbai was was also held at mumbai apex hub for around 10 days with no reason. Such an irresponsible courier service i havent seen in my life.
                                      +2 photos
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                                        shreya25
                                        Jan 15, 2020
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                                        Address: 500081

                                        I sent a courier containing expensive garments to hyderabad and the courier guy delivered it to wrong address. It says delivered but it was not received by the recipient. The delievery person gave it to an entirely differently named building even though the address was written correctly. Please resolve the matter as soon as possible since the shipment might get stolen. The tracking number k22598695.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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