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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025

Complaints 11678

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DTDC Courier & Cargo reviews & complaints page 212

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Address: Nagpur, Maharashtra, 441108

Website: www.myvishal.com

I have placed order on myvishal.com. Myvishal send courier always dtdc courier and every time i collect from. Dtdc office. He doesn't deliver at my home or provided location.

I file complaint against delivery boy in dtdc manager (Mr. Santosh) and in dtdc support team. But i can not give the solution. He said that you contact to nagpur branch. I also contact with myvishal support team but he is not give solution and he block my account.

My address is in serviceable area. Distance from my address to dtdc office is only 3 km, but they don't home deliver.

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Address: Paradise towers basement , Gokhale road, naupada,thane west, Thane, Maharashtra, 400602

Hello sir, i couriered on 26th december 2019, from mumbai to silpitha sunflower bangalore 560056. 2/2/2020 when i searched with dtdc tracking id : no. D55965090 showing: not delivered (Local holiday (Otr).. I request to authority concerned person may look in case and resolve and instruct to deliver staff to immediate delivery on urgent basis..

Thanks and regards
Kalpesh chhadva
Dtdc tracking id no. H17541943...

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Address: CENTRAL BANK OF INDIA NERPINGALAI, TEHSIL MORSHI, Amravati, Maharashtra, 444707

27d dec 2019, i am sending a currier from pune to morshi today's date is 2 jan 2020 still currier is not reached at the destination, i contact to local dtdc number [protected] he was telling me your current not reach yet.when I have send parcel from Pune when told me only 48 hour your currier reach for fast delivery pay 1000 rs. Today I have contact Pune they told me your parcel in Amravati and I have contact in Amravati they told me your parcel misrouted they can't tell me proper location i request you take strict action against that and delivered my currier as soon as possible

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Address: 502 Apeksha Residency, Warehouse Road, 575003

I was supposed to receive a document from Bangalore on 31st December. The parcel was booked on 30th December. Docket no. being B70025528.
Sorry to inform you that I have not received the parcel till now, after three working days.
Whereas the other courier service provider delivers the next day your office could not do it even after three days.
Please look into this matter as very urgent and tell me why I should not file a legal complaint against you for not providing proper service.
regards
Anand Rao P
Mob.: [protected]

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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S

Sivareddy B

Jan 3, 2020

My courier has been delivered to wrong person.. I have not received the order yet.

My tracking I'd H91320688. Please do the needful

non delivery of cargo after 3 days - b70025528 - Comment #3618231 - Image #0

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harini murugesan

from Tirupati, Andhra Pradesh

Jan 3, 2020

I have sent the courier form cuddalore to Chennai, when I tried to track my package it shows that the consignment number is invalid, I tried calling to the office where I sent the package but he doesn't responded me, I have attached the sender copy also please help me .

non delivery of cargo after 3 days - b70025528 - Comment #3618393 - Image #0

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Address: Kaula Park, Sangrur, Sangrur, Punjab, 148001

Tracking number for my package x63716499. I am waiting for some important documents from hdfc bank. But the courier guys are asking me to pickup the package from their office or they will send it back. I work in chandigarh and courier office is in my sangrur. How can i take an immediate leave from the office and get the package from the dtdc office sangrur. These guys are highly unreliable. My house is literally 3 kilometers from their office and still they are not delivering it. That's not at all professional. That package is very important for me. They are not getting it and behaving like 3 year old kid. Dtdc management should take strict action against those guys at sangrur office because those guys are of no use. My work is suffering because of them.

Note - my father is out of station for few days so i cannot send him also to collect the package.

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Shubham Dawane

from Badlapur, Maharashtra

Jan 3, 2020

My area receive all type of priducts from amazon flipkart etc but one of my larcel from dtdc has not deliverd my parcel yet they says wrong cir area nit serviceable etc etc my tracking number is Z08002807 please do check

very unreliable service - Comment #3618483 - Image #0

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Prashanthi Prashanthi

from Hyderabad, Telangana

Jan 3, 2020

I'm Prashanthi from smr Vinay fountain head 2 block 406, to this addres I need to get I did not receive instead it's showing I have received tracking number is Z23714939. kindly update me my number is [protected]

M

Mahipatpratap Singh

from Bengaluru, Karnataka

Jan 3, 2020

Neither i have received the courier nor I got any call from any delivery partner and on the website, it says the receiver refused the delivery. what the hell, how can you guys cheat me like this?? where is my package?? i must have signed to refuse, can you show me the evidence, stop cheating customers

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Address: BANGALORE, Bangalore Urban, Karnataka, 562125

I have booked an important consignment on 27th of this month. During booking, booking franchisee told courier will reach consignee on monday. I double checked with consignee for his address before booking but when i tracked the consignment, it was showing address incomplete or wrong. The fact is consignee address and courier franchisee shop are side by side only but he didn't attempt to call or deliver the stuff. Yesterday, i called the franchisee and gave consignee's phone number and address again and also requested consignee to contact franchisee regarding the same. Franchisee promised to deliver the product today, but today, he has initiated the rto... I don't know what is happening and why it is happening in spite of verbal communications over phone... Please help me with this

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suresh sb

Jan 3, 2020

Parcel not delivered but message received..

ro membrane still not delivered (tracking id. b68502059) - Comment #3618286 - Image #0

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Address: Satyanarayan market,Boring road,patna -01, Patna, Bihar, 800001

I had a package from airtel bank on 10th december with tracking no-x64331312. No one called or visited me. I was present through out with my family with one guard there. I tried to call the agent and sent sms but got no reply. My shipment was returned to its origin. Your agents in boring road patna mr roshan and vijoy are responsible for all the mess. Ok

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Dec 31, 2019

Updated by Vidyasinha Shipment should be brought back and messers Roshan and Vijoy must be penalised

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Soushetty

from Bengaluru, Karnataka

Jan 3, 2020

D72462759 courier not delivered, but message sent as delivered. Please check

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I courier stuff to my hometown on 23 dec it was supposed to reach last saturday but courier guy called my father from 35km away location and told if you want come otherwise i will return it, why should we go 35 km away to pickup courier?? When i checked with bellandur branch dtdc office, they said yesterday return was initiated and i can’t refund. My problems is;
1. Why dtdc branch accepted the courier if they can’t ship? Dtdc guy calling from 35km away and expecting to come and pick.
2. Bellandur dtdc branch said they don’t ship to my address why they didn’t know this before taking 750 rs from me??
My tracking no. Is b68137849

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libin t

from Raipur, Chhattisgarh

Jan 3, 2020

A product had been sent for me from Yamuna Nagar to pathanamthitta.for the last three days, whenever I am tracking the product with the reference number it is showing wrong address and when I contacted the DTDC adoor office they are telling they don't know about the product.

wrong courier location and unprofessional behaviour of staff and refund denies - Comment #3618612 - Image #0

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Sharvi C

from Bengaluru, Karnataka

Jan 3, 2020

Tracking No C95774198
The status is showing DIR non serviceable area, So please return the item as soon as possible back to the same sender address
So please take action on this and return the item

wrong courier location and unprofessional behaviour of staff and refund denies - Comment #3618666 - Image #0

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Address: karve Nagar, 411052

At 23rd dec 2019, i am sending a currier from pune to aurangabad waluj midc,
Naman diagnostic center it's a clinic now today's date is 31 dec 2019 still currier is not reached at the destination, i contact to local dtdc number [protected] he was telling me your tracking number is on hold by currier boy pay rs. 4 and then will send you currier boy number and your currier is reached in 1 and half hour to destination if i am not available at destination when currier boy came so i already mention mobile number on currier so why not currier boy is contacted to mobile numbers?? Two mobile number are mention on courier, a local guy ([protected]) gave me a google doc form and take my all details and told me to pay on this link please mention me it's a dtdc official way to make money from that way, i request you take strict action against him and delivered my currier as soon as possible

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Jan 9, 2020

Complaint marked as Resolved

Courier is reached at destination sucessfully

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Address: 411021

Hi,

I have booked an important consignment with express delivery on 27th of december. It has to be delivered within 24 hours, i have paid more for it. On 31st when i checked the status it shows - undelivered (Local holiday or other) there is no local holiday in jaipur all other offices are working well.
None of there email id, contact number even the head office number is working.
I have tried support service from website no response.
Dtdc is one of the worst service in history.
I am going to get heavy loss if these documents not delivered by 31st december.
Consignment number : e76392301

I am going to sue them for this.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Dec 31, 2019

Updated by ashish2300 Even after posting complaint DTDC is not even worried about it what a shame on this kind of business.

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I have ordered online in sweetkadai.com . They send the package through dtdc the tracking id c95895910, i track through online it shows reciever request different date but i cant recieve any call from them. I try to contact them their is no proper response. I am trying to cintact the local hub but they cant reply . Please do the need full as soon as possible .

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Address: 600082

Irresponsible & Fraudulent DTDC Courier!

Booked 101 watches parcel with 7.7kg weight in Delhi and i received parcel with 71 watches with 5.2kg weight!

I spoke to the person who delivered and he checked at all scanning points and it all shows 7.7kg but what i got was 5.2kg! The Dtdc customer care number[protected] just keeps on ringing but no one is even picking!

I have cctv footage of packing in Delhi and also recording of parcel opening here in Chennai but whom i need to show and complain is the question?

Have written a complaint mail and got auto generated complaint number but no one even bothered to call or write me back.

I have lost 8000 worth products and above all lots and lots of tension and depression!

I don't know why I'm even writing here but just thought of sharing!

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Consignment - h91561570
Promised for 24 hr delivery and we paid extra for this. We mentioned that the item is perishable food item. Tracking history not updated. Mobile number provided was switched off again we went to dtdc to have the correct information. Gave another number and we followed up with them for collecting but thy said it will be delivered which was not done. Called us after 48 hours and mentioning that the parcel is at the dtdc office and we should go and collect the same. This is such a pathetic experience.

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Address: Hyderabad, Telangana, 500085

Hi,
We ordered a product using dtdc courier. We paid the money. When i enquire about product, they reply to vist dtdc office. We went there even they reply as in different office. I visited 2 offices, no use.

Today they have not come to my house and they asked to collect at other places because missing.
As a lady making me as uncomfortable. Please do needful.

Courier tracking:c00573811

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Address: 751012

Today i received my courier which was supposed to contain a packet of hershey's chocolates. The courier packet was already opened from below and just stapler was used to close it again. After opening it i found a long horizontal slit on my chocolate packet and some of the chocolates were also missing. This was not expected as you people take high amount of money for security and you are the ones opening the parcel. This was the worst thing i have ever seen. Shame on you people for doing so and also not being able to be strict enough to keep your employees professional. Shame on you for looking into someone's personal belongings. I will never use this service and will also stop others from doing so.

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My consignment no. Is h17811658. I gave the full address but the status says its wrong adress. I would request them to resolve my issue at the earliest. It was out for delivery 2 times and the same has been updated that adress was incomplete. I have some important documents within it. I would request them to deliver it to the adress specified or return to its origin.

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Jan 1, 2020

Complaint marked as Resolved

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Address: V.p.o - daffar, tehsil - dasuya, district - hoshiarpur, pin code - 144207, 144207

My consignment number is X61908661. Dtdc tracking show it delivered successfully in jalandhar city but my city is garhdiwala n pin code is 144207. This is my fastag order which send from airtel payment bank. I send email to airtel customer care they provide me this consignment number but its show wrong information its show order successfully delivered in jalandhar city which is wrong so please help me please

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Address: Bangalore, Karnataka

It's been 10days i have not received the courier. And customer care is very careless they just tell we donno and will look into it. It was dispatched on 17 dec, after 18dec there is no update at all. Now it's been 4 days after raising a ticket, still not even a single step taken on it.
I have called multiple times to customer no proper response, every time its same response we need time.
Still i don't have proper clarification whether my courier is there or lost. And they are not even ready to refund. And its been already 10days were it should have actually been delivered in 3days. And dtdc courier waste customer care. They is no dedicated people also to take care of complaints.
As it was a online shopping i lost both product and money.

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Address: SAHAI SEATING SYSTEMS, GOLDEN AVENUE, KANJLI ROAD,KAPURTHALA PUNJAB, Kapurthala, Punjab, 144601

Dear sir/madam
We wish to state that, we are sending a dtdc courier on 20.12.2019 with dtdc receipt no. Z24154270 with the name of mr. Vikas dixit, bhagwant kaur conoy, canel road, raebareli-229001 but the documents are not not deleiverd to the above mentioned address. It is very important documents sending by us. Please track the documents from your end and kindly delivered to the above address.

Thanking you
Sahai seating systems
Golden avenue, kanjli road,
Kapurthala
Punjab 144601
[protected]

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Hi, i read your motto, which says ' we strive to provide excellent customer satisfaction. ' unfortunately i dont think this is the case..in regards to ref no: r[protected] the parcel was scheduled to be delivered on the 24th at home, however my parents were called to come and collect the parcel from the office, if not it will be returned to the vendor. I don't think this is a good customer service from your part and it is highly disgusting to note your employees are not doing their job well.

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