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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026

Complaints 11705

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1320

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10385

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DTDC Courier & Cargo reviews & complaints page 212

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Address: Bivar road, East Khasi Hills, Meghalaya, 793001

Booked shipment on 4th from kol to shillong. There is no update after 6th. Called ghy head office 100times. The lady is rude and now is purposely not picking up call ([protected]) its been 48hrs since i complaind but they cant tell me where exactly the parcel is. Charged 750/- fr parcel.
I want to know where my package is. These were my marriage clothes

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H

hemant m

Jan 13, 2020

We have booked a consignment from Ghaziabad to Jharsuguda, online material showing delivered and DTDC concern Branch also informed material delivered.
but the same material not delivered to recipient

N

Nikil Vudhayagiri

Jan 13, 2020

DTDC c/n: F11761639
Complaint No: 15894744

Not deliver at home. No response to the complaint also.

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Address: K/A:Mr. Krishanu Mandal (Manoj Verma) Bridge and Roof Co. (I) Ltd. DPCl â€“ RLY Project Site, Dosinga, Dhamra, Bhadrak, Odisha 756171 Contact No: 86237256003, Raigad, Maharashtra, 410218

We have booked a courier at kalamboli - 410218 at safal enterprises and received acknowledgement # m79292522 dt 02.01.20. This is fake receipt, actually this is already issued earlier to some other vendor on 17.12.19. Today we follow up for delivery of our courier than we get another acknowledgemet # m77727209. This happen multiple time. Plz look into matter and take proper action as dtdc is a brand name, nobody will afford this type of malpractice.
With thanks looking forward to your quick and appropriate action in this regard.

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S

Swapnil Bothara Jain

Jan 13, 2020

My courier is dispatched on 1th Jan 2020 uptil now I didn't get my courier. Courier services said the tracking number which I have got is invalid. So please fix my problem its very urgent

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Address: Yamunanagar, 133103

I got a call from branch office yamunanagar of dtdc regarding a parcel from phone number [protected]. The person told me we don’t serve in your area, i said send it back. On my saying this he misbehaved with me and said unpleasant words. This kind of behaviour from such a reputed company is not expected. May i request you to kindly please look into the matter and let me know the course of action taken.

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A

Ashumridula

Jan 13, 2020

My consignment shiped from Jaipur on 02 Jan 2020 but till now i have not recieved.while tracking online it is showing reciver is not available 2 times but actually no call was received.this is very bad think.solve my problem and deliver my consignment earliest. My consignment no is Z23842879

P

prabhakar k18

from Mumbai, Maharashtra

Jan 13, 2020

I have received a package from dtdc which ai had ordered from a private site. The package is very damaged and the person who handed it to us said that may be rats had eaten. That package is ordered to gift someone. Now what can you do in this situation and there are more two packages coming. Please do the needful.

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Address: East Godavari, Andhra Pradesh, 533401

My tracking no is h91795738. I am facing this problem again with dtdc. And without my concern the dtdc people submitted that i have requested for a date change for the courier to receive at my end. And still not received the courier. The dtdc person is asking what is there in the courier and what is the price which is not at all required by him. This is the worst courier i have seen.

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Address: AIR FORCE STATION BHISIANA BATHINDA, Bathinda, Punjab

I had ordered spare parts for my car through boodmo they sent my courier through dtdc with tracking no.[protected]. I am checking online status showing delivered but actually parcel has not been delivered yet. Please sort out my problem.
Please make sure for my parcel to be delivered as early as possible
And your bathinda office not giving door step delivery

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Jan 22, 2020

Updated by niimma yesterday DTDC courier center bathinda called me and confirmed from me about package delivered or not after that they took my paytm no. for refunds
but till now refumds has not been made
please sort it out

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N

niimma

from Mumbai, Maharashtra

Jan 22, 2020

yesterday DTDC courier center called me and confirmed from me about package delivered or not after that they took my paytm no. for refunds
but till now refumds has not been made

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I had to send an urgent courier of a document from bangalore. To a south indian city. It has been 4 days and it has still not been delivered. The tracking app shows it's in transit, the detailed status shows it's lying at the end terminus. The help desk kept me on wait for nearly 30 mins and then disconnected my call.
The worst experience and i realize i am not the only one.
Please do not send anything important or critical through dtdc extremely unreliable. And they charge you premium rates stating it's their std rates.

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Dear sir,

This is to inform you that i, raja gandhi had booked for an delivery to the below address through dtdc plus service on 7 th january 2020 :

Ankush biswas
Biswas electric (Opposite bajaj showroom)
Jamtala more
Karimpur
Dist-nadia
Pin 741152

Today is 10 th january, 6.40 pm, neither tracking detail has been updated nor reached in the destination and i was charged rs. 200 as dtdc plus service. Consignment was so much important to reach today. This kind of service is absolutely unthinkable by dtdc. I am absolutely blind to figure out. I need the clarification. I faced harassment by your service.

Regards,

Raja gandhi
Mob. [protected]
Consignment no. V57411282

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Dear sir,

This is to inform you that i, raja gandhi had booked for an delivery to the below address through dtdc plus service on 7 th january 2020 :

Ankush biswas
Biswas electric (Opposite bajaj showroom)
Jamtala more
Karimpur
Dist-nadia
Pin 741152

Today is 10 th january, 6.40 pm, neither tracking detail has been updated nor reached in the destination and i was charged rs. 200 as dtdc plus service. Consignment was so much important to reach today. This kind of service is absolutely unthinkable by dtdc. I am absolutely blind to figure out. I need the clarification. I faced harassment by your service.

Regards,

Raja gandhi
Mob. [protected]

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Address: Kollam, Kerala

The item is couriered on 23rd from kollam dtdc branch to tvm and got to know like the person in charge at kollam was having some medical emergency and got hospitalized and hence none of the items was delivered. The same person joined back on monday 6th jan and the item was asked to courier immediately, but its not yet dispatched.

Consignment number - r36085424

Am in urgent need of this item.

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Address: Bareilly, Uttar Pradesh

I booked a package from ghaziabad (Up) to bareilly (Up) and it was not delivered even after 8 days. When i enquired on bareilly branch then person said that mobile number i provided is switched-off from last 3-4 days. That was my brother's mobile number and it was never switched off.

This has been happened in the past also. That dtdc branch in bareiily didn't deliver my package and my brother had gone there to collect package. The guy who was taking to me from dtdc bareilly branch was very rude and not listening anything.

I fund burst service being provided by dtdc and even last time also i logged complaint which was never considered.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jan 08, 2020

Updated by sanjukhare One thing to Forgot that Package has been returned to me without delivering it.

Jan 09, 2020

Updated by sanjukhare DTCC Team - Can anybody look into it and take some action on Bareilly Branch.

Jan 21, 2020

Updated by sanjukhare Anybody listening it...

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H

Hana Aishath

Jan 9, 2020

I'm currently in a similar situation like yours. They are not even responding to the calls made. Reason of not being delivered is not known till today. It's not a company I chose. At least inform where the package is so I can send the receiver there. Tonnes of mails sent. Found them in FB and kept contacting. Duration of the delivery- over 2 weeks
What a sick company

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Address: 560017

I had booked courier from bangalore to pune under express delivery, paying more money, because i needed to deliver the item for an urgent business purpose. The booking date on my challan is 31st dec 2019, and it got delivered on 4th of jan 2020 only. I lost a client because of this, and many business opportunities.

After many calls with the local office, finally they agreed to refund partial amount. Not even full amount. Is there no consequence to dtdc if they don't keep their timelines? Very unprofessional and no commitment.

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S

Sahib Rajput Sahib

Jan 9, 2020

Delivery address:-
RafÃ©eq Ahmed
No. 13, 17th cross, 1st cross, Byrappa layout, behind Dominic Savio High School, Govindpura, Bangalore- 560045
Contact no. [protected]

H

harini murugesan

from Tirupati, Andhra Pradesh

Jan 9, 2020

I have sent my package 5 days before from cuddalore but it has not reached Chennai still and it does not also show any status on my package, it's so poor and we customers are suffering. I have sent some things for an orphanage, but still it has not still reached . So pathetic and poor courier service
Consignment number : C00479539

S

Sundar Navli

from Chennai, Tamil Nadu

Jan 9, 2020

I booked a parcel from pondicherry to Delhi on nov-19-2019. more then a month now it is not delivered. consignment number C91964923. customer care people not giving proper answers. i have raised a case with DTDC customer care Case#15678757 even for that no response.

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My consignment number is p53449427, and my package is not delivered at pimper pune, from last twenty five days, ii have booked this package at vima nagar pune, still its not received. I am sending bills to my company those are all original. I contact so many times in vima nagar branch but they are not telling me why my package is not delivered you can feel my frustration, as this was my first experience with dtdc. I am regretting, why i chose dtdc.

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S

SACHIN M m

Jan 9, 2020

Courier details
Date- 31/dec/2019
Tracking No-Z24505721
Reference No[protected]
origin-Yamuna nagar

my courier status is delivered, on the date 03/01/2020
but i haven't received anything from your side, I didn't get any call or messeges from dtdc,
please look into that and slove it early

J

Jyothy Sridhar

from New Delhi, Delhi

Jan 10, 2020

The mail i got says that the consignment is delivered but i haven't received it till now
The consignment number is Z05959336

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Address: , M Nanjappa Complex, 1st Cross, Opposite To Sangam Theatre, Annamma Temple Extension, Gandhi Nagar, Bengaluru, Karnataka 560009, 560009

There is a package that i ordered over 2 weeks ago. I dont understand why it didnt deliver, it says correct address, wrong pin code. But pin code i mentioned is correct.

I kindly request to help me on this issue as soon as possible

Your order 3i07445102 has been shipped thru gms courier. Tracking number is dtdc-d[protected]http://www.gmsworldwide.com) and will reach you on or before 04-jan-2020.

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H

Hana Aishath

Jan 9, 2020

Please check this issue as soon as possible

S

[email protected]

Jan 9, 2020

My customer has not receive parcel yet. But tracking shows parcel was deliver.How i knw where is my parcel ..

[email protected]'s reply, Jan 2, 2020

Please update me..

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Address: Faridabad, Haryana, 121001

Hi, I
Dispatched a box of shoes to ajio, tumkur,
Karnataka through Dtdc Greenfield, Faridabad.Hara ya na.on 14 Aug. When followed from Ajio they didn't confirm reviept and when checked details I found consignment no showing Mumbai delivery and document delivery, which mean the Jo given to me was wrong .inspite of complain no support from DtDc.my consignment no on reciept was Z13690693 .I checked from 500 to 740 no but none was delivered to Tumkur .which mean it is with branch only .

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Address: Allahabad, Uttar Pradesh, 211001

POD Number is Z17767966.

Shipment was meant for my Aunt Mrs. Shano Khetrapal

This has been delivered to a wrong person as your Tracking is showing that the shipment has been delivered but when I have inquired with my Aunt, she says that she has not received the package.

Request you to retrieve the same and deliver the same to my Aunt at 30, Hastings Road, Ground Floor.

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M[protected] is my consignment number was supposed to deliver to hyderabad Lb nagar, but e tracking shows it has been delievered to MALKAPET hyderabad . Proper address was been given still this horrendous mistake has occured. What to do after this? who is responsible ? it had imp books and were to be delievered to proper adress and not some random place where the wrong reciever who took the courier the name has been mentioned .

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Address: Hyderabad, Rangareddy, Andhra Pradesh, 500072

Website: www. dtdc. im

I received a call from the courier boy with phone number [protected]. He asked me to confirm the address to which the product has to be delivered. I asked him to hold the line as the address was not noted to me. The delivery guy literally started shouting and said this delivery won't happen. Request you to take a strick action against him.

The same courier guy called me a couple of hours later and was asking my whereabouts. He tried to threaten me. Please take a severe action against him so that such things do not get repeated.

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Address: Near kanakalaya bank, Kozhikode, Kerala, 673005

I got a call yesterday saying I have a courier in the name Amitha Jobin.When my driver went to pick it up the staff said it’s not there, when I called her in the no she called me the previous day she picked up and spoke so in decent to me she even cut the call before I could ask something.She was also so irritating when she was talking, she said she has given the courier to the courier boy but it’s been 2 days I still haven’t received it.

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From K. Santhi,
W/O A.chandra Sekhar, Karvetinagaram.
To
DTDC Cargo services

Sir,
I am book fastag with airtel app and it dispach on 19 th December. My fasttag parsel is not received still today my parsel track number is X65775804 it is reached 31 st December at Tirupati DTDC center but not received me today still. Not respond your courier agents and head office.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jan 09, 2020

Updated by A. Chandra Shekhar From
A. Chandrasekhar,
Karvetinagaram.
To. DTDC courier &cargo.

Complaint has not solved still today. 8th January 2020 night 10:56pm I have received two messages my phone. One is my parcel X65775804 has delivered today with agent ([protected]). The other one is you parcel has not delivered cause: could not attempt. It's totally wrong message because I am at house yesterday. I will called the agent number as mentioned [protected] the person said as I am not a DTDC agent. Please solve the problem i
I uploaded received message also

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A

A. Chandra Shekhar

Jan 9, 2020

Nobody can called to me but i have received two messages at last night at same time my parcel has delivered today with agent number [protected]. Other one is i am not attempted. It's wrong news please take necessary action

V

Vanaja b.v

Jan 10, 2020

Service is not good, they simply say contact number is not reachable and when we try to contact particular location landline number we always get busy tone. At last I went to that location to enquire about my courier the response was very bad and noticed that they keep landline receiver aside to avoid incoming calls and thats why we get busy tone, with so much arguments we got delivery boy contact number and went to his place to get my parcel.

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Address: 775,shreyas,flat no 102,NTI layout, Rajeev Gandhi nagar,sahakarnagar,Bangalore, Near Vivekananda school, GKVK, 560097

Consignment num H91488901, clearly mentioned my full address(775, shreyas, NTI layout, Rajeev gandhi nagar, sahakarnagar, bangalore 560097) in envelope, The tracking id showing it delivered as Rajaji nagar, why you delivered Rajaji nagar, Still i didnt get any courier please update my courier to deliver correct address. Also how many days it will take please uptade immediately
My contact [protected] emaiid [protected]@gmail.com

Thank you

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