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DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 215

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R
Rt9838683188
from Delhi, Delhi
Dec 24, 2019
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Address: No. 3, Victoria Road, Bangalore 560047, Karnataka, Contact Numbers : 080-25365032,25365039, Fax : 080-25514461., 122004

Hello my consignment no. Z24261025,
Track record show that office closed but my office 24 hrs open...
I have not received any call or notification to dtdc side.. How should i now...
This consignment very important for my
I m all ready complain to dtdc customer care
My complain case no.[protected].
But not any response

I m sending all details including my cell no.
My id but not informing me
How i get my consignment

Rahul singh
[protected]
Sector 85
Gurgaon
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    A
    Ajay101607
    from Badlapur, Maharashtra
    Dec 23, 2019
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    Address: 825409

    Dear Team,

    The AWB No- D54056602 is delayed enough and it is held up in Ranchi, Jharkhand. No one is helping me, I tried calling each customer care of every branch namely Kolkata, pune, ranchi, bangalore, delhi. No one is helping.
    Could you please make it deliver As soon as possible . Because I have to gift this furniture in the marriage of my relative, the marriage is scheduled on 28th December

    Please call me in case of any concern.
    Ph- [protected], [protected]
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      S
      sinhaanjana14
      from Bengaluru, Karnataka
      Dec 23, 2019
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      Address: 500032

      My friend had sent me a package (Saree) via dtdc (Tracking number:k[protected]. The dtdc website shows that package was delivered on 14th december, 2019. However i did not get the package. There is no mention of the person who received the package. I was also not notified of the package being delivered @my mobile number. I tried calling dtdc customer support at [protected] and no one picks up the phone. Please help resolve this issue.

      Regards
      Anjana sinha
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        N
        niranjanckt
        from Bengaluru, Karnataka
        Dec 23, 2019
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        Address: flat no 209,Sankranti residency,Reflex layout,opp JSS Engg College, Srinivaspura post,Bangalore, 560060

        Dtdc tracking no h17524627 not delivered, but the in tracking the courier it is shown being delivered to security guard.
        When i enquired to security guard he has not signed or not taken the consignment.
        The delivery person name is hemant when enquired he says the security guard was eating, so he gave the consignment to him but the security guard has not received the consignment when confronted along with security guard and delivery boy
        I have not received the consignment nor he gave the consignment to me in the house where i was present in the house at that day and he did not even call to my mobile
        Pls ensure my consignment is delivered
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        My pacrel did not come.i don't know what happened, please provide me the address of your fecility . I will go and collect it by my self
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          R
          rupal12
          from Pune, Maharashtra
          Dec 23, 2019
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          I got a call from you office that the parcel has been delivered but i haven't got it yet. They said someone named 'chavan' has received the parcel but i dont know any chavan. T hey are saying the parcel was received on 21st of december but i still havent got it. When i track my parcel online it shows me its till in london but the delivery location is lecister uk. My parcel no is:- n21057140.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          I have booked the package on 15th Nov and it got delivered on 16th Nov but the tracking details were NOT updated because of which I can claim refund from the third party.
          Tracking no. B68050168

          Please update the tracking details on the website, .
          username23679258's reply, Dec 19, 2019
          can not claim refund*
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            A
            adil.bijalwala
            from Mumbai, Maharashtra
            Dec 23, 2019
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            Address: MUMBAI, Mumbai City, Maharashtra, 400009

            Hi,
            We have sent a courier to srinagar a couple of weeks ago from mumbai. Still the material have not been reached and while tracking in online its showing the material has been delivered. I am trying to speak to the concerned people there but no body is giving proper response and continuously telling to speak to other dtdc people. I never have seen this attitude those people is not even attending the call after that. I need my courier to be reached the proper people or should be returned to me, if not request you to please refud me the amount of my parcel. Or i have to make a compliant regarding this in court. I was also issued a complaint number for the same on 18th december 2019 but no update still. The people who have just neglected and not even attending are mr. Jignesh, mob no : +[protected]. Branch : dtdc chichbunder, branch head : abhishek, mob no : [protected]

            My tracking details - m76401600, m76401611, m93595799, m93595795, m93595796

            Regards
            Adil
            [protected]
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Yesterday courier person called me and Said that I have a parcel in my home. They asked me to come and collect at the office. Then why we are paying courier charges??? I asked them to return the parcel

            Contact number [protected]
            We have not received the courier and the fast tag was to be delivered in it. It is very urgent.
            Govt. had made the Fast tag to be taken on a mandatory basis. and we are going out station without the fast tag will make the journey very difficult and time consuming. pl look into the matter with utmost priority.
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              S
              Saju Philip
              from Bengaluru, Karnataka
              Dec 23, 2019
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              Address: 451 B Block Mahaveer Tuscan Hoodi, Bangalore, Karnataka, 560048

              I have ordered fastag from airtel and they have couriered the fastag through dtdc with docket x65740846, which as per the dtdc status shows delivered but i have not got the delivery yet.

              Please let me know why the status shows delivered when i have not received the item. Either the item should be delivered or the status should show not delivered so that i can easily claim the refund or reissue with airtel
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              H91228291 i given a pacel an saturday till now its not delvred the hyderabad help line numbur i call yesterday but no use
              that parcel very importent to apply a exam paper yesterday its last date submit whos the respanceble my issue .

              M nagesh
              [protected]

              Till it's not delivered please that's important papers
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                K
                k1990
                from Kotamangalam, Kerala
                Dec 22, 2019
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                Address: village-amipur banger,post-dhanuari kalan, Gautam Buddh Nagar, Uttar Pradesh, 203201

                Hello sir, i couriered on 17th december 2019, from hyderabad to village-amipur banger, post-dhanuari kalan, dist-bulandshahr, pin-203201.. 20th december 2019 17.43, when i searched with dtdc tracking id : no. H17725071 showing: consignment redirected (.. I request to authority concerned person may look in case and resolve and instruct to deliver staff to immediate delivery on urgent basis..

                Thanks and regards
                Kapil kumar
                Dtdc tracking id no. H17541943
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Dec 22, 2019
                Updated by k1990
                Hello sir, i Couriered on 17th December 2019, from Hyderabad to village-amipur banger, post-dhanuari kalan, dist-bulandshahr, pin-203201.. 20th DECEMBER 2019 17.43, when i searched with DTDC tracking ID : No. H17725071 SHOWING: CONSIGNMENT REDIRECTED ( .. I request to authority concerned person may look in case and resolve and instruct to deliver staff to immediate delivery on urgent basis..

                Thanks and regards
                kapil kumar
                DTDC TRACKING ID NO. H17725071

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                  G
                  Gayatri polisetty
                  from Bengaluru, Karnataka
                  Dec 21, 2019
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                  Address: Oyo life blr1481, Kundalahalli gate, 560037

                  It has been 15 days and i have not received my courier from vishakhapatanam to bangalore. It was delivered at a wrong location and customer care people are also not responding. Worst service and completely disappointing. I insist my courier to be delivered asap at my correct location as written on my packet. Tried to contact customer care but continuously busy or switched off. I need some king of response or acknowledgement regarding my status and complaint.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    R
                    rakhipikle
                    from Mumbai, Maharashtra
                    Dec 21, 2019
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                    Address: 400064

                    My package with tracking no. M77161205 has been booked on 16th december 2019 from mumbai to deliver it to hisar with proper address and phone number. The packet has been there in hisar from 18th december 2019 from that day to today (22nd december 2019) and my shipment status is showing that "out for delivery" and "restricted entry otr for 3 to 4 times. Earlier we were told that it will be delivered within 4 working days. Can you tell me what am i supposed to do right now?
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      J
                      jvd401
                      from Sivagiri, Tamil Nadu
                      Dec 20, 2019
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                      We have sent a document from india to dubai on 10th december, 2019. Item is not delivered and still not showing any update in tracking. This was an important document which is not delivered even after 10 days. This is still in dubi hub from 14 dec and there is no updates after that. Please help to deliver it by 21st december and this need to resolved at the earliest.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        R
                        Roopa M Hubballi
                        from Mysore, Karnataka
                        Dec 20, 2019
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                        Address: #107/2 coles road sana mazil frazer twon near bank of baroda ATM banglore 05

                        Dear sir,
                        Please find the below attached images we send courier bangalore to kolar but courier not received on time and spoken to your dtdc courier office freezer town near savera hotel. They are return part with destroyed condition. Than we put a mail to your (Blr css in charge)
                        Mr. Mohan raj they told finally they return only 500 rs part value, actual cost is 2, 037 rs but still we not get any update from your side.

                        This is kind of service is given by dtdc we are very unhappy for your service, actually we attached that part bill copy in that mail, am forward to your mail id all those mails we request you to give proper solution about this issue. Other wise we will take next step to social media will update that wrest service is given to us we have prof of whatever your service person reacts to that escalation.
                        We need actual price of cost or we need that new part.

                        Regard's
                        Cooling solutions
                        [protected]
                        Voltas office frazer town
                        Coles road banglore-05
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Still not resolve our complaint ID: 2539508
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                          S
                          subodhcs
                          from Mumbai, Maharashtra
                          Dec 20, 2019
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                          Address: Mumbai City, Maharashtra, 400051

                          This is with reference to the parcel containing books dispatched by dtdc courier on dec 12th, 2019 vide tracking id - [ d90367309 ] from delhi to mumbai.

                          I the receiver of the parcel, tried tracking on its website. But the movement was not updated.

                          So, i called the customer care several times. Everytime i was assured that the "we are working on the same case, kindly wait for further updated."

                          Thereafter, i called the andheri office of dtdc on 19 december and also on 20 december.

                          I was again asked to wait for few days, as the parcel is not traceable. Shocked to hear this.

                          Now, even on 20 the december, i am still waiting for the resolution of my complaint.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            M
                            Mr.Bhadresh Parmar
                            from Mumbai, Maharashtra
                            Dec 19, 2019
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                            Address: PLOT NO14, VIJAY NAGAR, WESTERN EXPRESS HIGHWAY NEAR VIRVANI ESTATE, MUMBAI - 400063, Mumbai City, Maharashtra, 400086

                            My office colleague has sent me a parcel
                            from baramati (pune, maharashtra) to ghatkopar (mumbai, maharashtra)
                            the awb no. Is v57625078
                            i have received parcel in broken condition and the package box was also opened before i got the delivery
                            and i have complaint about the same to the delivery boy
                            the delivery boy name is sunil patil and his mobile number is +91 [protected]
                            but the guy said if you want the delivery then take it otherwise do whatever you yo want to do
                            now i want company to give me compensation otherwise i will file complaint about this issue as the item was so precious
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              S
                              Sai Soumya
                              from Chennai, Tamil Nadu
                              Dec 19, 2019
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                              I sent a shipment to my customer in hyderabad... A very important one. Dtdc is now showing cir or address incomplete when i tracked the shipment. D56277809 is the shipment id. The address is correct. Dtdc didn't try to contact the recieved either asking them for help to find the location. Neither did i receive a call. This is an important order of art from my customer. It needs to be delivered asap. Very bad kind of service. They should have tried to contact the person atleast. None of the calls to dtdc centres connect either.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                nagarajuThimmaiah
                                from Narnaul, Haryana
                                Dec 19, 2019
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                                Address: Plot.No.7E, 'KIADB', Industrial Area, Chintamani Road,Pilgumpe Gate,Hoskote, Bangalore Rural-562114.,, Bangalore Rural, Karnataka, 562114

                                Dear dtdc team,

                                Docket #: b67186877
                                Our company is un happy with your service, above stated dtdc materials we have booked on 28th september, and materials delivery showing in online is 12th october and our client has not been received the materials.
                                By 6th december i have registered complaint through dtdc customer care,

                                Until today we have not received any updates from dtdc team.

                                Kindly re solve the issue with in this week (21st december).

                                Thanks & regards
                                Kalatmak spatial systems pvt ltd
                                [protected]
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Hameerathul Ashifa
                                  from Chennai, Tamil Nadu
                                  Dec 19, 2019
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                                  Address: No 17 Kamaraj Street Tmp Nagar padi, Chennai, Tamil Nadu, 600050

                                  I have sent a shipment with tracking number c00531841 to mumbai with pincode 400051.
                                  It was booked on 13th dec. Now the tracking shows it is delivered on 16th dec. But customer says it is not delivered. And they have updated a fake status... I am not able to contact the delivery centre also. They are not picking up the calls. This is the 3rd time i am facing this type of issues which cannot be encouraged anymore... Please do the needful asap and revert back.

                                  Customer full address:
                                  To
                                  Saba qureshi
                                  23/aa mohd manzil 1st flr rm no 6 opp basar medical navpada bandra east 400051

                                  +[protected]

                                  My contact number: [protected]
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    BSwathi
                                    from Guntur, Andhra Pradesh
                                    Dec 18, 2019
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                                    Address: H. NO : 11-1-157, SRINAGAR COLONY, Khammam, Andhra Pradesh, 507115

                                    Consignment number is h91306517, and my package is not delivered because your courier person no response. He told courier persons not available at dis time. Bt his upload costumer not available. From last three days, it is showing the status. Receiver's address is 3 km away from dtdc office, and 3 days have been passed since it arrived at dtdc office. I called customer care but they are not telling me why my package is not delivered and they give some other number, which are not attended even after hours of call. I have spent around 60 rupees of my mobile balance on dtdc customer care. You can feel my frustration, as this was my first experience with dtdc. I am regretting, why i chose dtdc.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      BSwathi
                                      from Guntur, Andhra Pradesh
                                      Dec 18, 2019
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                                      please take action palvancha dtdc courier person

                                      Address: H. NO - 15-1-109, SASTRY ROAD, 507115

                                      గుంటూరు నుంచి రావాల్సిన కొరియర్ రాలేదు. మాకు పాల్వంచ కొరియర్ వాళ్ళు ఫోన్ చేస్తే మేము ప్రస్తుతం అందుబాటులో లేము. వేరొక రోజు రావాలని చెప్పినట్లు ట్రాకింగ్ స్టేటస్ లో...
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                                      John Sathiya Seelan
                                      from Pune, Maharashtra
                                      Dec 18, 2019
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                                      Address: Pune, Maharashtra, 412105

                                      It is fast tag, the message is revive from dtdc that courier is delivered, but no one come to deliver.
                                      How you sent message "successfully delivered" without delivering anything...
                                      Delivered: "your airtel payments bank limi shipment (X[protected] has been delivered on 17/12/2019 to sing.
                                      Who is sing
                                      How can i get this my parcel? Its worst service. Please respond as soon as possible
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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