DTDC Courier & Cargo Complaints & Reviews

. I got the parcel on 21st december.. I got a wrong parcel.. And the packet i got is already opened.. The supplier is claiming that the parcel got stolen from your side.. Please help me out with the situation.. And solve the case..in the tracking id it's written that the product is 1.800kg.. But outside the packet it's written that 0.260gm only.. How it's is possible help me out through it..

Hello my consignment no. Z24261025,
Track record show that office closed but my office 24 hrs open...
I have not received any call or notification to dtdc side.. How should i now...
This consignment very important for my
I m all ready complain to dtdc customer care
My complain case no.[protected].
But not any response

I m sending all details including my cell no.
My id but not informing me
How i get my consignment

Rahul singh
[protected]
Sector 85
Gurgaon

Dear Team,

The AWB No- D54056602 is delayed enough and it is held up in Ranchi, Jharkhand. No one is helping me, I tried calling each customer care of every branch namely Kolkata, pune, ranchi, bangalore, delhi. No one is helping.
Could you please make it deliver As soon as possible . Because I have to gift this furniture in the marriage of my relative, the marriage is scheduled on 28th December

Please call me in case of any concern.
Ph- [protected], [protected]

My friend had sent me a package (Saree) via dtdc (Tracking number:k[protected]. The dtdc website shows that package was delivered on 14th december, 2019. However i did not get the package. There is no mention of the person who received the package. I was also not notified of the package being delivered @my mobile number. I tried calling dtdc customer support at [protected] and no one picks up the phone. Please help resolve this issue.

Regards
Anjana sinha

Dtdc tracking no h17524627 not delivered, but the in tracking the courier it is shown being delivered to security guard.
When i enquired to security guard he has not signed or not taken the consignment.
The delivery person name is hemant when enquired he says the security guard was eating, so he gave the consignment to him but the security guard has not received the consignment when confronted along with security guard and delivery boy
I have not received the consignment nor he gave the consignment to me in the house where i was present in the house at that day and he did not even call to my mobile
Pls ensure my consignment is delivered

I got a call from you office that the parcel has been delivered but i haven't got it yet. They said someone named 'chavan' has received the parcel but i dont know any chavan. T hey are saying the parcel was received on 21st of december but i still havent got it. When i track my parcel online it shows me its till in london but the delivery location is lecister uk. My parcel no is:- n21057140.

Hi,
We have sent a courier to srinagar a couple of weeks ago from mumbai. Still the material have not been reached and while tracking in online its showing the material has been delivered. I am trying to speak to the concerned people there but no body is giving proper response and continuously telling to speak to other dtdc people. I never have seen this attitude those people is not even attending the call after that. I need my courier to be reached the proper people or should be returned to me, if not request you to please refud me the amount of my parcel. Or i have to make a compliant regarding this in court. I was also issued a complaint number for the same on 18th december 2019 but no update still. The people who have just neglected and not even attending are mr. Jignesh, mob no : +[protected]. Branch : dtdc chichbunder, branch head : abhishek, mob no : [protected]

My tracking details - m76401600, m76401611, m93595799, m93595795, m93595796

Regards
Adil
[protected]

I have ordered fastag from airtel and they have couriered the fastag through dtdc with docket x65740846, which as per the dtdc status shows delivered but i have not got the delivery yet.

Please let me know why the status shows delivered when i have not received the item. Either the item should be delivered or the status should show not delivered so that i can easily claim the refund or reissue with airtel

Hello sir, i couriered on 17th december 2019, from hyderabad to village-amipur banger, post-dhanuari kalan, dist-bulandshahr, pin-203201.. 20th december 2019 17.43, when i searched with dtdc tracking id : no. H17725071 showing: consignment redirected (.. I request to authority concerned person may look in case and resolve and instruct to deliver staff to immediate delivery on urgent basis..

Thanks and regards
Kapil kumar
Dtdc tracking id no. H17541943

It has been 15 days and i have not received my courier from vishakhapatanam to bangalore. It was delivered at a wrong location and customer care people are also not responding. Worst service and completely disappointing. I insist my courier to be delivered asap at my correct location as written on my packet. Tried to contact customer care but continuously busy or switched off. I need some king of response or acknowledgement regarding my status and complaint.

My package with tracking no. M77161205 has been booked on 16th december 2019 from mumbai to deliver it to hisar with proper address and phone number. The packet has been there in hisar from 18th december 2019 from that day to today (22nd december 2019) and my shipment status is showing that "out for delivery" and "restricted entry otr for 3 to 4 times. Earlier we were told that it will be delivered within 4 working days. Can you tell me what am i supposed to do right now?

We have sent a document from india to dubai on 10th december, 2019. Item is not delivered and still not showing any update in tracking. This was an important document which is not delivered even after 10 days. This is still in dubi hub from 14 dec and there is no updates after that. Please help to deliver it by 21st december and this need to resolved at the earliest.

Dear sir,
Please find the below attached images we send courier bangalore to kolar but courier not received on time and spoken to your dtdc courier office freezer town near savera hotel. They are return part with destroyed condition. Than we put a mail to your (Blr css in charge)
Mr. Mohan raj they told finally they return only 500 rs part value, actual cost is 2, 037 rs but still we not get any update from your side.

This is kind of service is given by dtdc we are very unhappy for your service, actually we attached that part bill copy in that mail, am forward to your mail id all those mails we request you to give proper solution about this issue. Other wise we will take next step to social media will update that wrest service is given to us we have prof of whatever your service person reacts to that escalation.
We need actual price of cost or we need that new part.

Regard's
Cooling solutions
[protected]
Voltas office frazer town
Coles road banglore-05

This is with reference to the parcel containing books dispatched by dtdc courier on dec 12th, 2019 vide tracking id - [ d90367309 ] from delhi to mumbai.

I the receiver of the parcel, tried tracking on its website. But the movement was not updated.

So, i called the customer care several times. Everytime i was assured that the "we are working on the same case, kindly wait for further updated."

Thereafter, i called the andheri office of dtdc on 19 december and also on 20 december.

I was again asked to wait for few days, as the parcel is not traceable. Shocked to hear this.

Now, even on 20 the december, i am still waiting for the resolution of my complaint.

My office colleague has sent me a parcel
from baramati (pune, maharashtra) to ghatkopar (mumbai, maharashtra)
the awb no. Is v57625078
i have received parcel in broken condition and the package box was also opened before i got the delivery
and i have complaint about the same to the delivery boy
the delivery boy name is sunil patil and his mobile number is +91 [protected]
but the guy said if you want the delivery then take it otherwise do whatever you yo want to do
now i want company to give me compensation otherwise i will file complaint about this issue as the item was so precious

I sent a shipment to my customer in hyderabad... A very important one. Dtdc is now showing cir or address incomplete when i tracked the shipment. D56277809 is the shipment id. The address is correct. Dtdc didn't try to contact the recieved either asking them for help to find the location. Neither did i receive a call. This is an important order of art from my customer. It needs to be delivered asap. Very bad kind of service. They should have tried to contact the person atleast. None of the calls to dtdc centres connect either.

Dear dtdc team,

Docket #: b67186877
Our company is un happy with your service, above stated dtdc materials we have booked on 28th september, and materials delivery showing in online is 12th october and our client has not been received the materials.
By 6th december i have registered complaint through dtdc customer care,

Until today we have not received any updates from dtdc team.

Kindly re solve the issue with in this week (21st december).

Thanks & regards
Kalatmak spatial systems pvt ltd
[protected]

I have sent a shipment with tracking number c00531841 to mumbai with pincode 400051.
It was booked on 13th dec. Now the tracking shows it is delivered on 16th dec. But customer says it is not delivered. And they have updated a fake status... I am not able to contact the delivery centre also. They are not picking up the calls. This is the 3rd time i am facing this type of issues which cannot be encouraged anymore... Please do the needful asap and revert back.

Customer full address:
To
Saba qureshi
23/aa mohd manzil 1st flr rm no 6 opp basar medical navpada bandra east 400051

+[protected]

My contact number: [protected]

Consignment number is h91306517, and my package is not delivered because your courier person no response. He told courier persons not available at dis time. Bt his upload costumer not available. From last three days, it is showing the status. Receiver's address is 3 km away from dtdc office, and 3 days have been passed since it arrived at dtdc office. I called customer care but they are not telling me why my package is not delivered and they give some other number, which are not attended even after hours of call. I have spent around 60 rupees of my mobile balance on dtdc customer care. You can feel my frustration, as this was my first experience with dtdc. I am regretting, why i chose dtdc.

గుంటూరు నుంచి రావాల్సిన కొరియర్ రాలేదు. మాకు పాల్వంచ కొరియర్ వాళ్ళు ఫోన్ చేస్తే మేము ప్రస్తుతం అందుబాటులో లేము. వేరొక రోజు రావాలని చెప్పినట్లు ట్రాకింగ్ స్టేటస్ లో అప్లోడ్ చేశారు. మాకు ఫోన్ చేయకుండా మా అభ్యర్థన గా అప్లోడ్ చేశారు.

[protected]
స్వాతి .బి
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పాల్వంచ. పిన్ 507115
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