DTDC Courier & Cargo Complaints & Reviews

Address: M/s Martin & Brown Biosciences, Vill Malkumajra, PO Bhud, Teshil Baddi, Distt. Solan (HP), Solan, Himachal Pradesh, 173205

I had booked some papers on 13.12.2019 from baddi disttt. Solan which were to be delivered very urgently in bangalore. I had paid rs.450/- as express charge and your executive assured me that it will be delivered in the evening of 14.12.2019. Today is 16.12.2019 and time is 11.51am, till now the papers didnt reach its destination, and due to it i lost my business deal which gives me loss of approx 2-3 crores.

Now let me know who is responsible for it and what should i do.

Please confirm me and let me know the logically reason otherwise i will be forced to go to consumer
Call on [protected] or [protected] any time

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Address: 1152 37_b, Chandigarh, Punjab, 160036

Good afternoon sir/madam

I had courier glass bottle with hair oil totally damaged.
Thursday {[protected]} courier from sector 37-d chandigarh to mumbai.
I attached the video also.
From amazon glasses are coming. Never broken.
All are saying dtdc provides very good courier services. I trust on you.

I need my refund. My bottle glass rs - 300
Courier charges - 250
And damaged home made hair oil worth rs 3000

+1 videos

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Dec 15, 2019

Updated by Digital Marketing with Shivani Kaushik Add the Courier Receipt

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It is to inform you that the letter which ws supposed to be delivered on or before friday 14 th of december could not be delivered from your hand due to which a students carrier got ruined.. One of worst service.. It was a job application form.. No responsibility at all.. Pathetic service.. Should never believe. Tracking id - z24136290 and z24136291..
It will be of great pleasure i[censored] can tell me the correct status of the letter.. Worstservice..

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I have sent a package from phagwara punjab to imphal. The tracking status shows that the product is undelivered (Receiver not available) i haven't received any call from the courier guy. My consignment number is z23933778. It said out for delivery but no one called or say anything. I called up the phagwara dtdc and i have asked where is my package they said it's in lamlong bazar, imphal east courier service. And they gave me some contact numbers but they were not working! Kindly help me with this please make sure the package is delivered.

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A

aao kabhi rule

from Mumbai, Maharashtra

Dec 16, 2019

My order is not delivered till today . It had been 18 day, where my order has to deliver with in 8 days

package undelivered (receiver not available) - Comment #3607593 - Image #0

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S

samuel zothanzauva

from Imphal, Manipur

Dec 16, 2019

Item reached Aizawl Hub on 6th Dec 2019, not delivered till 11th December 2019. went to the office the other day, workers said the item was out for delivery which was never delivered that day. Went to the office myself and got the package. Such a bad service here in Aizawl Office.

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M

Malhia Joshua

from Korampallam, Tamil Nadu

Dec 16, 2019

I contacted the local DTDC agent (mob: [protected]) and he says it was returned. The address was correct. Nobody came to my residence nor called me.
I request you to take immediate action to send it to me.
Rev. Dr. Malhia Joshua
13/692, Carmelgiri Road,
Kadoopadam
U.C. College P.O.
Aluva 683102
Mob: [protected].

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Hi, my parcel awb no m84378451 was transferred from mumbai port to delivery destination ludhiana, punjab but the tracking status mentions the destination to be zirakpur. Also, the status is not updated from the last two days and the parcel has not been received yet.
Could you please update about the status of the courier as soon as possible!

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Pushpinder Rajan

from Kapurthala, Punjab

Dec 16, 2019

Dear Sir,
I have receive the Damage consign .When i have open the consignment.
My AWB No.- D90401878. Photographs attached For reference.

parcel not received and tracking status not updated - Comment #3607604 - Image #0

parcel not received and tracking status not updated - Comment #3607604 - Image #1

parcel not received and tracking status not updated - Comment #3607604 - Image #2

parcel not received and tracking status not updated - Comment #3607604 - Image #3

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Address: Dhanbad, Jharkhand, 828127

The tracking status shows that the product is being delivered but i have not received the product. Neither i received any call from the courier boy. It was a pre paid item. How could anyone deliver any pre paid items to other without my consent. Consignment number is k22635284. The status does not even show the name of the person and relation to whom it is delivered. I was at home. But no communication received.

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మీసేవ వరికుంటపాడు

from Hyderabad, Telangana

Dec 16, 2019

H40400085

Where is my parcel, online status was already deviled . why do problem .parcel very important parcel.

product delivered - Comment #3607605 - Image #0

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Address: 500034

Items shipped from india to uk via dtdc. These were special birthday gifts which were wrapped in gift papers. Upon delivery, it was noticed that the gift wrappers were torn and items tampered. This is unacceptable behaviour and has completely left the sender as well as the recipient unsatisfied. Upon questioning the local dtdc office where the items were handed over, the following are the responses:
1. "we don't know who did this and where it happened"
2. "we do n't have the copy of claim bill that shows the value of items shipped"
3. "we are not responsible for any tampering and/or damage of items during the transit"
4. "we can't help you, please choose another courier next time"

I strongly believe dtdc should stop there services i[censored]nable to improve.

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Address: Mumbai City, Maharashtra, 400080

Docket No V57325059 which was couriered for me from Kolkata . I got a message on my mobile from DTDC that"Shipment will be delivered Today by DTDC agent (( Mobile No [protected]))" at20.37 pm on 9th Dec19 & immediately I got another message( at 20.38 PM on 9th Dec19) that docket has been delivered . Unfortunately it was not delivered . I have tried the above mentioned mobile number ( Multiple times) but there is no response

I have given a feedback about non delivery of docket . I have received a call on from your office & they confirm me that case (NO[protected] will be traced & get back

Till date there is no response from your office .

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Dec 12, 2019

Updated by Anildesh Docket is not delivered

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Address: Jaunpur, Uttar Pradesh 222001

We shipped goods on cod from pune 411051 to jaunpur pin code 222001. Docket no[protected]. Dates 26/10/12
Dtdc delivered parcel without collecting cash of rs.6368.
Later customer refused to pay money, taking advantage of your failure to collect cash. And till date is just promising to make payments.
Customer : sofa craft/ maheria sheikh. Customer no. [protected]
Its primary responsibility of dtdc to either collect cash or don't give parcel.
We request dtdc to collect cash or make good our losses as it your fault. You should have returned goods to our location. We called many times to your customer care no. But no one helped to resolve this issue. Because you your poor process, customer got and undue advantage to default payment.

Need urgent attention and action.

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Address: DTDC Courier, Hyderabad, Chennai, Tamil Nadu, 600096

Booked 10.2 kg of books from hyd to chennai on 03122019.
Dtdc awb h[protected] charges collected rs.1320. Received only 5 kg of books by awb h17212095 on 06122019. Balance yet to be received - no response from booking office cont # [protected]-suma / [protected].

Presume goods are lost. Pls advise the remedy available.

V dennis raj - chennai - mob:[protected]

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Dec 12, 2019

Updated by Comp-DTDC Thanks

Dec 13, 2019

Updated by Comp-DTDC DTDC - Company do not have the courtesy to reply even after lodging complaints by email and over phone.

V Dennis Raj

Dec 16, 2019

Updated by Comp-DTDC No response yet from dtdc to resolve the issue.

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On 28th of november my daughter’s stethoscope was sent to me from hotel crestwood kolkata through dtdc courrier service (Consignment no. K[protected]. The parcel has not come to me so far. On enquiry i come to know that the item was returned from their local representative. Neither the parcel was brought to my address nor did i receive any calls from dtdc.
Kindly take necessary steps to get the parcel in my address
Rev. Dr. Malhia joshua
13/692 carmelgiri road
Kadoopadam
U. C. College p. O
Aluva 683102 kerala
Mob: [protected]

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Address: Village majdhia post shahganj jaunpur uttar pradesh 223101, Jaunpur, Uttar Pradesh, 223101

I parcel a order from delhi to jaunpur district, pincode is 233101 and my consignment number is z28277440. Im booking my parcel at date of 3/12/2019 but now till date 12/12/2019 not received.
If we call customer care he also not give proper support and disconnect the call. Why we pay more for these type of misbehaviour or illerate people's who you're hiring you. Totally disappointed..

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Address: 38 b Village Majdeea,Post-shahganj, Jaunpur,U.p, Jaunpur, Uttar Pradesh, 223101

I parcel a order from delhi to jaunpur district, pincode is 233101 and my consignment number is z28277440. Im booking my parcel at date of 3/12/2019 but now till date 12/12/2019 not received.
If we call customer care he also not give proper support and disconnect the call. Why we pay more for these type of misbehaviour or illerate people's who you're hiring. Im totally disappointed

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Bodhi Siva

from Palackattumala, Kerala

Dec 13, 2019

I had ordered from Amazon.in and the package arrived 2days back at the final station. but no attempts were made to deliver or contact me. And now the package is being returned. This is irresponsible service

im complaining about my professional parcel - Comment #3605976 - Image #0

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Address: XII/293, Kizhakkambalam P.O., Ernakulam, Kerala, 683562

Sir,

We had sent a parcel on 15/11/2019 to ahmedabad through dtdc courier. The party has not received the parcel till now. The tracking no. And details are given below. Address of the party is also listed below. The parcel had reached khakhra dtdc on 22/11/2019. Kindly give a speedy reply and your contact no.
Docket no. : r35373087
Mr. Deepak panchal
8/a, first floor, karnavati estate,
Trikampura, vatva,
Ahmedabad - 382445

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Address: 600048

Airtel Payment bank send fast tag id to my address. without giving a call or attempting a delivery DTDC returned the courier. When I checked the status they are not updated as ADDRESS ok but no such person. It should be reached before 15th Dec 2019.Please take necessary step and schedule the delivery
Please do the needful asap
Thanks & Regards
Premkumar R

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I have not received my courier for c/n no. Z05641113.in shipping details it shows as delivered but i have not received. Even i hadn't received any single call from delivery person. They attempted fake delivery. Also they are not replying to queries put on their website.
It's really frustrated with dtdc always. Don't know why companies choose dtdc as a courier partner.

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Address: 781354

Sir/madam,
My dtdc package no - z24064306
It was sent from hp to assam (Rangiya).
On online tracking of my package it is showing delivered for the past 2 days. No one in rangiya dtdc office is helping me out, neither they are assisting in tracking my package. But i have not received the package nor any call regarding the same. Kindly look into the matter and get the package delivered at the earliest.

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Address: Ariyalur, Tamil Nadu, 621704

AWB No:V57237321
I recently parceled 2 pack of items on 6th December, 2019.I was charged Rs. 5, 200 for 15 kg in total.They promised delivery on Tuesday(12th December, 2019), but today, my customer received only 3.5 kg of parcel.When we tracked the another pack, it was found to be in some other place.What is the point in charging premium rates for delivering the parcel in normal time window, that to incompletely.So, i request you to return the premium rate that was charged for the parcel.

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Address: Kandlakoya, medhcel road, Hyderabad, Telangana, 501401

Tracking id : M94281718
Name: Haripriya
Address: CMR GIRLS HOSTEL 2
OPPOSITE OF CMR INSTITUTE OF TECHNOLOGY, KANDLAKOYA 501401
Its been twice that agent didnt contact us and directly pushing it to couldn't be delivered state.
And the customer care number are unresponsive.
I calling to this number ([protected] ) he says to go to the delivery center to collect my order.
IF I HAD TO GO AND COLLECT MY PARCEL THEN WHAT IS THE USE OF YOU. WHY WE NEED TO PAY YOU PEOPLE I[censored] CANT DELIVER THE PARCEL TILL DOOR .
VERY BAD SERVICE . WAITING FOR REPLY.

MAIL ID : [protected]@gmail.com

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Address: 27 b Alipore road, 700027

Send my courier containing medicine on 29 nov from siliguri to forbisganj in bihar but till this date its showing in transit in patna hub and very pathetic disgusting customer service. I have tried to call but no response 99% of them doesn't available please take necessary steps against dtdc right now and should be charged and pay for our harrassment. There thousand of complaints against dtdc bihar. Particularly there customer service it's disgusting.

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Leomax

from Mumbai, Maharashtra

Dec 11, 2019

Sir
My name meet patwa its my cargo traking code M94405131 that booking date 29, 11, 2019
And now today 6 December 2019 its not diliverd last 3to4 day thay i show cunsiment cum in my nearest place but its not diliverd

DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 215

documents send through dtdc express vide no. v56310943

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glass bottle with hair oil has been damaged

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letter

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package undelivered (receiver not available)

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parcel not received and tracking status not updated

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product delivered

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tampered shipment

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docket not delivered

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parcel delivered without collecting cod - docket no - 102852979 dtdc

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incomplete delivery

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long delay of consignment no. k22101777

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courier not received

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im complaining about my professional parcel

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parcel : r35373087

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dtdc not delivered the courier tracking id x61911362

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fake delivery attempted

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not received the courier

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incomplete delivery

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the product is not delivered yet

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pathetic customer service and delivery service

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