DTDC Courier & Cargo Complaints & Reviews

My office colleague has sent me a parcel
from baramati (pune, maharashtra) to ghatkopar (mumbai, maharashtra)
the awb no. Is v57625078
i have received parcel in broken condition and the package box was also opened before i got the delivery
and i have complaint about the same to the delivery boy
the delivery boy name is sunil patil and his mobile number is +91 [protected]
but the guy said if you want the delivery then take it otherwise do whatever you yo want to do
now i want company to give me compensation otherwise i will file complaint about this issue as the item was so precious

I sent a shipment to my customer in hyderabad... A very important one. Dtdc is now showing cir or address incomplete when i tracked the shipment. D56277809 is the shipment id. The address is correct. Dtdc didn't try to contact the recieved either asking them for help to find the location. Neither did i receive a call. This is an important order of art from my customer. It needs to be delivered asap. Very bad kind of service. They should have tried to contact the person atleast. None of the calls to dtdc centres connect either.

Dear dtdc team,

Docket #: b67186877
Our company is un happy with your service, above stated dtdc materials we have booked on 28th september, and materials delivery showing in online is 12th october and our client has not been received the materials.
By 6th december i have registered complaint through dtdc customer care,

Until today we have not received any updates from dtdc team.

Kindly re solve the issue with in this week (21st december).

Thanks & regards
Kalatmak spatial systems pvt ltd
[protected]

I have sent a shipment with tracking number c00531841 to mumbai with pincode 400051.
It was booked on 13th dec. Now the tracking shows it is delivered on 16th dec. But customer says it is not delivered. And they have updated a fake status... I am not able to contact the delivery centre also. They are not picking up the calls. This is the 3rd time i am facing this type of issues which cannot be encouraged anymore... Please do the needful asap and revert back.

Customer full address:
To
Saba qureshi
23/aa mohd manzil 1st flr rm no 6 opp basar medical navpada bandra east 400051

+[protected]

My contact number: [protected]

Consignment number is h91306517, and my package is not delivered because your courier person no response. He told courier persons not available at dis time. Bt his upload costumer not available. From last three days, it is showing the status. Receiver's address is 3 km away from dtdc office, and 3 days have been passed since it arrived at dtdc office. I called customer care but they are not telling me why my package is not delivered and they give some other number, which are not attended even after hours of call. I have spent around 60 rupees of my mobile balance on dtdc customer care. You can feel my frustration, as this was my first experience with dtdc. I am regretting, why i chose dtdc.

గుంటూరు నుంచి రావాల్సిన కొరియర్ రాలేదు. మాకు పాల్వంచ కొరియర్ వాళ్ళు ఫోన్ చేస్తే మేము ప్రస్తుతం అందుబాటులో లేము. వేరొక రోజు రావాలని చెప్పినట్లు ట్రాకింగ్ స్టేటస్ లో...

It is fast tag, the message is revive from dtdc that courier is delivered, but no one come to deliver.
How you sent message "successfully delivered" without delivering anything...
Delivered: "your airtel payments bank limi shipment (X[protected] has been delivered on 17/12/2019 to sing.
Who is sing
How can i get this my parcel? Its worst service. Please respond as soon as possible

Hi,

I had send a parcel to my friend with tracking number h90569249. At the time of booking, i had given the correct address and pincode. The service person never told me that the address is unservicable. Now, the package is shown as undelivered because the address is unservicable. This is not possible because in this same address, my friend has been getting packages delivered. They did not even contact my friend in her number for anything and from 4 days, it is shown as undelivered.

I need an immediate solution for this

Regards
Remya

On[protected] we have send a parcel to andhra pradesh, kurnool dt. (Consignment no:v[protected] but still now customer not yet receive any parcel. We have raised an complaint in madurai ho and inform to branch incharge mr. Vinoth but he doesn't respond. Ver very worst service by dtdc courier service and their employees. Kindly resolve the issue and refund the amount as soon as possible. My contact number : [protected].

Sir,
I booked a parcel from dtdc naihati branch awb no k22625074 on 4 dec 2019 for my son soumayan biswas (Who resides at hazinagar govt. Qtr no. 38, dist-north 24 parganas, pin-743135 with his mother). The dtdc site was showing that the booked parcel has been delivered to sushil (Family member) where as shri. Sushil biswas is my aged father and on 5 december the deliveryman mr. Avijit of garifa dtdc delivered the parcel to my father and not shri. Soumayan biswas. On 7 december i called mr. Avijit (Dtdc deliveryman of garifa dtdc) regarding the acknowledgement receipt and he replied that acknowledgement receipt will not be provided to me and the status is showing that the parcel has been delivered to sushil (Family member).
Mr. Avijit again misguided me by telling that i have written the wrong address in the parcel although i have sent him the photos of the booked parcel through whattsapp and he further told me that "you can not do anything to me."
I forwarded the photos of the booked parcel as a ready reference and requested the dtdc complaint cell to take necessary actions and tell me how i can deliver the parcel to soumayan biswas. But no reply has since been forwarded to me.

Yours faithfully

Sayantan biswas
North prasadnagar
Hazinagar
Dist-24 pgs north
Pin-743135
West bengal

My parcel delivered to wrong address and received by unknown person, tracking no - z19122695.
It's very important document, please re-collect from him as soon as possible and deliver to me as mention address -

House no -15-15/171/a, road no 6b, sudarsan nagar colony, opposite hcu bus depo, serrilingumpally, hyderabad, postal code - 500019
My mobile no - [protected]
Mail id - [protected]@gmail.com

Please find attached screenshot.

Hello sir, i Couriered on 13th December 2019, from Hyderabad to VASANTH NAGAR BENGALURU 560052.. 14th DECEMBER 2019 17.43, when i searched with DTDC tracking ID : No. H17541943 SHOWING: NOT DELIVERED ( LOCAL HOLIDAY (OTR).. I request to authority concerned person may look in case and resolve and instruct to deliver staff to immediate delivery on urgent basis..

Thanks and regards
Sudhakar Yadav
DTDC TRACKING ID NO. H17541943

Dear sir,

I booked one consignment no. Z23935508 on[protected] from ludhiana to pune with mr vijay (Dtdc representative m-[protected], [protected].) he took the parcel about 2 kg from my home and confirm me the delivery on[protected].

My parcel includes eatables which is perishable so mr vijay booked it in priority case and took heavy amount for 48 hr delivery. But till today my parcel not reached pune..

Now mr vijay not picking my phone nor giving any response to my sms or whatsup. Even your website is not updated. Unable to track my consignment

I had booked some papers on 13.12.2019 from baddi disttt. Solan which were to be delivered very urgently in bangalore. I had paid rs.450/- as express charge and your executive assured me that it will be delivered in the evening of 14.12.2019. Today is 16.12.2019 and time is 11.51am, till now the papers didnt reach its destination, and due to it i lost my business deal which gives me loss of approx 2-3 crores.

Now let me know who is responsible for it and what should i do.

Please confirm me and let me know the logically reason otherwise i will be forced to go to consumer
Call on [protected] or [protected] any time

Good afternoon sir/madam

I had courier glass bottle with hair oil totally damaged.
Thursday {[protected]} courier from sector 37-d chandigarh to mumbai.
I attached the video also.
From amazon glasses are coming. Never broken.
All are saying dtdc provides very good courier services. I trust on you.

I need my refund. My bottle glass rs - 300
Courier charges - 250
And damaged home made hair oil worth rs 3000

It is to inform you that the letter which ws supposed to be delivered on or before friday 14 th of december could not be delivered from your hand due to which a students carrier got ruined.. One of worst service.. It was a job application form.. No responsibility at all.. Pathetic service.. Should never believe. Tracking id - z24136290 and z24136291..
It will be of great pleasure i[censored] can tell me the correct status of the letter.. Worstservice..

I have sent a package from phagwara punjab to imphal. The tracking status shows that the product is undelivered (Receiver not available) i haven't received any call from the courier guy. My consignment number is z23933778. It said out for delivery but no one called or say anything. I called up the phagwara dtdc and i have asked where is my package they said it's in lamlong bazar, imphal east courier service. And they gave me some contact numbers but they were not working! Kindly help me with this please make sure the package is delivered.

Hi, my parcel awb no m84378451 was transferred from mumbai port to delivery destination ludhiana, punjab but the tracking status mentions the destination to be zirakpur. Also, the status is not updated from the last two days and the parcel has not been received yet.
Could you please update about the status of the courier as soon as possible!

The tracking status shows that the product is being delivered but i have not received the product. Neither i received any call from the courier boy. It was a pre paid item. How could anyone deliver any pre paid items to other without my consent. Consignment number is k22635284. The status does not even show the name of the person and relation to whom it is delivered. I was at home. But no communication received.

Items shipped from india to uk via dtdc. These were special birthday gifts which were wrapped in gift papers. Upon delivery, it was noticed that the gift wrappers were torn and items tampered. This is unacceptable behaviour and has completely left the sender as well as the recipient unsatisfied. Upon questioning the local dtdc office where the items were handed over, the following are the responses:
1. "we don't know who did this and where it happened"
2. "we do n't have the copy of claim bill that shows the value of items shipped"
3. "we are not responsible for any tampering and/or damage of items during the transit"
4. "we can't help you, please choose another courier next time"

I strongly believe dtdc should stop there services i[censored]nable to improve.