DTDC Courier & Cargo Complaints & Reviews

Dtdc courier seems to be the most disgusting service provider. The courier was supposed to be delivered 2 days before but there is no update and these guys have no clue. Pathetic customer service. Especially gauhati dtdc staff. People please dont use dtdc ever. The customer service people are not even bothered. Please be aware before you use dtdc courier again...

Hi all,

This shipment shows as delivered to meera bagh, whereas there is no meera bagh in uttam nagar. Also, this shows as delivered to singh whereas this was meant to be delivered to abhishek srivastav. Also, where is the phone number of the receiver? Relationship is shown as relative, how can srivastav and singh be relatives. Now, how would you compensate this loss?...

Consignment h90396305

The courier is being misrouted for the second time at hyderabad.

This is happening regularly at hyderabad. Can't the dtdc read the address on the cover and appropriately send it to the correct branch. The dtdc is unnecessarily misrouting the courier causing a delay for the courier being sent.

It looks like dtdc is doing on purpose so that people can opt for their plus and...

Above said parcel sent on 23/10/19 from dibrugarh to margherita (97km) and yesterday i received the parcel where other courier takes 2-3 days dtdc takes 14days. The courier service threads me if i didn't pick the parcel from tinsukia office near about 45km from here he is gone a return the parcel, and also asked me not to use dttc courier service hear after. This is not a first in earlier days same things happend the company didn't take any...

First of all as a professional courier company dtdc is most irresponsible company i found, on 28thoctober a consignment from kerala containing medicine sent on 29th it reached whitefield on 29th october to my surprise till today they didn't deliver every day they commut they will send but they don't till today it is showing as transit and moreover such lethargic response from them either numbers are not working not its always busy i had made...

I have booked a parcel on oct 23rd 2019 from hyderabad to pudukottai, tamilnadu and till now i didn't receive my parcel more than 2 weeks.. No response for phone calls and customer care num not even attending phone calls. Such a irresponsible and irritating courier service peoples.. I. Don't know how it was redirected from tricky to perambalur instead of pudukottai. When the address and pincode was right....

If Even it takes 2-3 days for transportation the company didn't deliver to the rural areas and the courier service threads me if I didn't pick the parcel in a day he is gone a return the parcel, and asked me not to use DTTC courier service hear after,
The company didn't take any action it is happening every week, I at least receive more than 10 Parcells every month for my company 1or 2 via DTTC this is the worst courier service I...

I had shipped a consignment on 30th october 2019. The delivery was attempted twice on 4th november 2019. As per the tracking status, it was not delivered because customer wanted an open delivery. There has not been a single call initiated to me regarding the matter from dtdc. The customer has finally agreed to recieve the order without opening. I dont know how many attempts will be made by dtdc. And in such situation why they did not inform...

The wishmaster of the courier service behaved very roughly like an illiterate person...

He also doesn't want to deliver my buying product at my home, though it is a home delivery product...

The owner of the courier service talk very roughly with me on the mobile call...
He also demanded to receive the product at their office, as the delivery boy does not come to my home address......

Dear sir/madam,

I have sent an express courier via dtdc (Reference n[protected] on 01/11/2019 from bhopal to dubai but even after 5th day of transit the same
Is still lying in india as per the tracker. The most unfortunate delay has already caused me considerable loss

Kindly let me know that whom should i contact in india or global level so that i can get the documents delivered in dubai or please redirect...

Shipment no. M78008527.

With connection to the above shipment no., i would like to brief as follows
One document which was to be delivered to me at 601, swapnapurti thane, was handed over to dtdc vasai office on 17th october 2019.
As till 22nd october 2019, i did not receive the document, i checked the status on track status report on your official site where it showed that the document is undelivered due to door...

Hi,

Although i have mentioned correct delivery address, my parcel has been delivered to wrong location (Bongaigaon, assam) instead of barpeta, assam. When i tracked my parcel, it is found that it has been received by some person mr. K. Ojah.

Request you to kindly deliver it to correct deliver location at the earliest.

Consignment no: b68566733...

I have called on this courier office address - petrol pump, rapti nagar chowk, medical college road, gorakhpur, uttar pradesh 273003 mob - [protected] for my courier related which docate number - z17022607.
When i was called this person, he was saying that to receive my courier you have to make payment for 5 rs online so that i can deliver my courier on tatkal basis.
He is saying that he will send a message (Ubreg mzr6nza8geyi9cp6eyli9hnpayccplm2wob9s+ewvlm+7o6grvwp9zsal/taii06wtqqaaacvx+xvsgg...⇄

This complaint is subject to bogus assurances provided on behalf of tingre nagar office staff pune
My parcel has been shipped from past 7 days containing perishable goods worth 5000 inr
The staff at the office charged 1500₹ extra over and above the standard charges of 5000 ₹ assuring the parcel to be delivered within 3 days
And now the parcel is stuck at customs office malaysia and pune people have no clue about it.br...

In reference to awb/ consignment number: h88589989: submitted to shipment on 30th october. As on 3rd november, shipment not delivered even with correct address. Dtdc online tracking system says "not delivered (Address incomplete or wrong - (Cir)". No one from dtdc tried contact me, if they have any queries on address. Please help me in getting the shipment delivered as the provided address is correct....

On 30th oct, jp nagar banagalore 560076 i paid 120 rs to the dtdc for a delivery to cubbonpet 560002. I was told it will be delivered on 31st oct. On checking online it was showing outfordelivery.
On 31st it showed delivered. But didn't mention any name of the person it has delivered to.
I called my friend to check if he has received it, and to my surprise he has not received neither got any call from dtdc.

Then...

I had given my bag from palam delhi to mumbai with consignment number d54545485. After receiving that bag i found out my lock was broken inside the courier packing and my things were stolen. I contacted the person ([protected]) in delhi he didn't respond and just put me incall reject list i have been trying to reach customer care but even they are not responding....

Consignment number - k21501903
Hi,

This communication is regarding one of worst experience that i faced regarding dtdc service.
My shipment about to come today at my home address which was given, but i saw through tracking that shipment that it was attempted to deliver, but my door was closed. After seeing this, i reached to the nearest dtdc branch at vip kestopur, pin - 700102.
There i faced unprofessional...

Dtdc courier & cargo — led tv received with broken screen

My brother in law had booked an led tv for transport from pune to ahmedabad on 22 oct 2019. Tracking number[protected] it was finally delivered today.. When the box was opened the screen was badly damaged. I am also attaching a photo of the same. I will also file a written complaint with the dtdc hub in pune, ahmedabad and corporate office. I dont know what kind...

It has been more than 10 days now that i have been waiting for my courier containing medicines from dtdc. They told me my area is non serviceable. How is that possible when prominent courier services like bluedart, dhl, amazon, flipkart etc. Gives me parcels at my doorstep. Fact is even on their own website, they clearly state that they deliver in my area and at my pincode. Why am i being harrased and not being deliver my medicines. This...