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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026

Complaints 11705

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1320

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10385

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DTDC Courier & Cargo reviews & complaints page 222

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Address: Bangalore, Karnataka

Hi,

I had send a courier to my friend with tracking id c95631217. It already reached her place and then when i tracked, it is showing that it has not been delivered because the receiver is unavailable. But my friend did not get any calls and also, there was always someone at the delivery address. I dont understand how without even calling the consignee, they have put the receiver as unavailable.

This is an urgent courier and i had thought that dtdc is a good courier service. Also, none of their numbers are not connecting. I need immediate resolution for this matter.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: kukatpally, Hyderabad, Andhra Pradesh, 500072

I have couriered some chcoclates from hyderabad to madanapally(near by village) on 4th novemembere and My consignment number is H16841009. This is supposed to be delivered 6th or 7th nov.But till now not delivered. No proper response from people and tracking is showing rerouting it's been 7days now.

I went to DTDc office and checked with them they are saying irrelevant answers, if they dont know the address they should call back the numbers which i provided right ? they didn't call or inform. When i went to their office most of the people facing same issue. Take some severe action on this courier service.

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Address: 25 maruthi street varalakshmi nagar ondikuppam manavalanagar thiruvallur, 600002

We booked the fashion jewel online they couriered in dtdc from parrys to thiruvallur but we didn’t receive it. If we track the courier number it shows address not complete. No courier person has called us to find the address atleast. Same thing it happens last week for my sister also. She booked the same item to deliver it to avadi. But she didn’t receive it. Not even a single call from courier person too. Atlast item returned back. Please do the needful.

We received many products previously without any issues. If person not able to find our place they used to call us. But in this case we didn’t get a call.

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Address: 411017

On 5 november i have sent my documents from pimple saudagar-pf582 branch dtdc.. I want to send this in surat.. The service is very disappointing.. My documents not delivered on address which i have provided on envolop.. It sent to main branch of surat.. Which was 20 km from my house.. No one called regarding of this envelope. And it was very urgent my tracking i'd was p52928758.. If you are taking money for this service than you should do your work properly.. You all people making fool to other people..
If you are taking responsibility to send documents than why is not delivered on address.. Contact me +[protected]

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Address: Sivasagar, Assam, 785640

Dear sir/madam,

I am a regular customer of your esteemed company. I had send below mentioned courier to sivasagar. At the time of receiving it was open. It was received at sivasagar dtdc office. They were unable to provide any satisfactory reason for the same.

C/no - k22368804
Sending herewith the attached file for your reference.

Looking forward to hearing from you.

Regards//
Rita gogoi
Mob-[protected],
[protected]

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The consignment number d55600901 has reached nearest hub and was out for delivery. Without even attempting a delivery it is redirected back to hub.

Atleast could have called and informed about delay or when it will be delivered. Some kind of intimation. I have seen lot of complaints of such. Could you please do the needful at the earliest. Thanks in advance.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Nov 10, 2019

Updated by Ajay Kumar Chigilipalli Same thing is repeated from past few days. Daily the status shows out for delivery and then returns back with some reason to the hub. Is your delivery guys using JIO so that they can't call to other network users since it costs them? Atleast share the hub number or delivery guy number. We will contact

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Address: DTDC courier and kargo,Koduvally - Kareettyparambu Rd, Kattangal, Kerala 673601, 673601

I had a courier to get delivered by dtdc.. It dint reach me even aftr 2 weeks... I work at omassery and when i searched in google there wasnt any dtdc franchisy found in omassery... So i called to this dtdc office, in kettangal which is anearby place and enquired abt the delivery of parcels to omassery area like is der any seperate office or contact number... She was very rude n abusive... She didnt helped at all and the same time she spoke in such a manner aftr which we never feel like contact with this firm... Please make her understand she exists because of customers including me.. Thnks

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A

AK FARMHOUSE

from Gorakhpur, Uttar Pradesh

Nov 8, 2019

There was one courier has been dispatched from Ichalkaranji on 22nd of October it's being 15days it has been not delivered and 31st October its showing in VARANASI Hub.
CONSIGHNMENT NUMBER: P52971466.

PLEASE ARRANGE DELIVERY ASAP
[protected]

R

ravi varman

from Hosur, Tamil Nadu

Nov 8, 2019

My courier tracking number is H89892224, it was booked on October 5th in vijayawada apex,
From there it has not been dispatched till now.

S

Sanjay Dumaniya

from Ahmedabad, Gujarat

Nov 8, 2019

[protected] contact number thos person he told me to coolect your courier I am not delivere your courier. This person speak like ruffly and bad behavior talk with me.. also he asked me if you not coolect your courier I will not diliver.

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Address: SURYA PRABHA MASION, GROUND FLOOR, BEHIND LIC JEEVAS WELL AS DEEP, Exhibition Rd, Old Jakkanpur, Lodipur, Patna, Bihar 800001, Patna, Bihar

Consignment number a45159324

The address on the courier was of begusarai but the dtdc delivered it to bagaha...

Still we contacted the guy we requested him to send it on appropriate address so he said he has done the rto to begusarai this all happened on 26th november...

We were waiting for the courier in begusarai lastly we called the guy of dtdc bagha he was misbehaving with us, he was not receiving the call, he was to abuse us but later he said the courier has been sent to patna apex we went there but the guys are saying they don't have the courier and the address on the courier was of begusarai but it was sent to bagaha what are you doing man...

We contacted bagaha dtdc, begusarai dtdc, patna but no one has the parcel and the guy who said he has done the rto is not talking and misbehaving with us

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Nov 07, 2019

Updated by Anirudh 09 The delivery boy of dtdc bagaha is shouting on us saying he don't want to talk about this...

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Address: Flat no 308 3rd floor Building no 2D Century Mahada building near cebtury bazar croma prabhadevi west mumbai 400025, 400p25

I have received the courier on 06.11.2019 at my house. When the packing outside is good. But inside the dtdc management has broken the seal and stealed 2 packets out of 10 packets. The courier tracking no d54921759. Hence kindly do the needful. Otherwise i will escalate issue to higher authorities. I did not see any other courier like this ed professional bluedart etc. This is the one and only courier has sealed and taken 2 packets. I dont know how the employees are working. Whther they are sealing any packets which contains food. The dtdc employees got salary or not timely. What is the necessity of broking the seal and taken 2 packets. Kindly so the needful within 2 days. Otherwise i will escalate matter to higher degree level of case/fir/higher authorities.

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Address: Ayanavaram, Chennai, Tamil Nadu

Website: Delivery service

My phone number given wrong, i have called him, he told u have to collect, then he told i will bring u should pay me, then i told ok, then he told 2 o'clock, 4 o'clock, 5 o'clock, 6 clock, 7 o clock, then he told u are free i am not free, and shouted and black mailed me that he will return the order, pls kindly take action on him as he has insulted me, and talked very badly, this is not the way to talk with a doctor, it is an emergency that is why i called, he is telling i am free without doing any work

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Address: 7a/140,katwaria sarai, Near punjabi store, New Delhi, Delhi, 110016

Website: Dtdc courier services

Dtdc courier seems to be the most disgusting service provider. The courier was supposed to be delivered 2 days before but there is no update and these guys have no clue. Pathetic customer service. Especially gauhati dtdc staff. People please dont use dtdc ever. The customer service people are not even bothered. Please be aware before you use dtdc courier again

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Nov 06, 2019

Updated by Rajdeepc The consigment number is k21787983. Horrible customer services. In todays world i am shockef to see the level of services they provide.shameful n disgraceful

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G

GURURAJhubli

from Bengaluru, Karnataka

Nov 7, 2019

Wrost service from DTDC 5 days taking from Hubli to Bangalore service.

Rajdeepc's [Complaint's author] reply, Nov 8, 2019

Please share on every social media..i did here but no response from any one

U

uttampaul

from Mumbai, Maharashtra

Nov 7, 2019

Consignment no. Z00702689. confirmed from ur site item reached on 29 oct. but delivered to the addressee. no mob no phone call is working to the agency ir dtdc courier iffice

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Hi all,

This shipment shows as delivered to meera bagh, whereas there is no meera bagh in uttam nagar. Also, this shows as delivered to singh whereas this was meant to be delivered to abhishek srivastav. Also, where is the phone number of the receiver? Relationship is shown as relative, how can srivastav and singh be relatives. Now, how would you compensate this loss?

Nov 20, 2019

Complaint marked as Resolved

It was delivered after so many complaints and escalations.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Consignment h90396305

The courier is being misrouted for the second time at hyderabad.

This is happening regularly at hyderabad. Can't the dtdc read the address on the cover and appropriately send it to the correct branch. The dtdc is unnecessarily misrouting the courier causing a delay for the courier being sent.

It looks like dtdc is doing on purpose so that people can opt for their plus and premium services.

I request to kindly deliver the courier as soon as possible.

Kindly help

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Address: Tinsukia, Assam

Above said parcel sent on 23/10/19 from dibrugarh to margherita (97km) and yesterday i received the parcel where other courier takes 2-3 days dtdc takes 14days. The courier service threads me if i didn't pick the parcel from tinsukia office near about 45km from here he is gone a return the parcel, and also asked me not to use dttc courier service hear after. This is not a first in earlier days same things happend the company didn't take any action on this, this is the worst courier service i have ever faced.

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Address: 286 1st main 1st cross, , Marathahalli, Bangalore, Karnataka, 560066

First of all as a professional courier company dtdc is most irresponsible company i found, on 28thoctober a consignment from kerala containing medicine sent on 29th it reached whitefield on 29th october to my surprise till today they didn't deliver every day they commut they will send but they don't till today it is showing as transit and moreover such lethargic response from them either numbers are not working not its always busy i had made more than 50 calls but they are not bothered. Guys don't use this pathetic companies service

Jun 28, 2021

Complaint marked as Resolved

Received the docket

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: Trichy

I have booked a parcel on oct 23rd 2019 from hyderabad to pudukottai, tamilnadu and till now i didn't receive my parcel more than 2 weeks.. No response for phone calls and customer care num not even attending phone calls. Such a irresponsible and irritating courier service peoples.. I. Don't know how it was redirected from tricky to perambalur instead of pudukottai. When the address and pincode was right.

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Address: Maniyaharar thottam, thoppampatti, palani, 624617

If Even it takes 2-3 days for transportation the company didn't deliver to the rural areas and the courier service threads me if I didn't pick the parcel in a day he is gone a return the parcel, and asked me not to use DTTC courier service hear after,
The company didn't take any action it is happening every week, I at least receive more than 10 Parcells every month for my company 1or 2 via DTTC this is the worst courier service I have ever faced.
happened in
DTTC courier
Church complex,
Palani-624601.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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K

kannan G.A.

from Chennai, Tamil Nadu

Nov 5, 2019

Really bad service from DTDC courier. The Z05934507 shipment says delivered. However I have not received. No response from customer support. I got a simple reply that it's been delivered, which is incorrect. No response even after repeated follow up and no luck in reaching one to customer care as there is no to answer

M

Md Samser

from Kolkata, West Bengal

Nov 5, 2019

On 21.08.19 booked a document docket no. K32561502 to m/s bengal rbm promoters pvt ltd at 40 ezra street kolkata 700001 but they refuse to received on 25.08.19 but till date ( 29.10.19 )the document not received by sender. there are Urgent document. so please give feed back as soon as possible.

U

Usha moleyar

from Mumbai, Maharashtra

Nov 5, 2019

Am usha moleyar ... my parcel I'd is DTC66778829K sent by DrRobert jackson from birmingham uk on 15 October 2019... but the parcel didnt received yet... pls provide information
regarding parcel and alo deliver parcel to me as soon as possible

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I had shipped a consignment on 30th october 2019. The delivery was attempted twice on 4th november 2019. As per the tracking status, it was not delivered because customer wanted an open delivery. There has not been a single call initiated to me regarding the matter from dtdc. The customer has finally agreed to recieve the order without opening. I dont know how many attempts will be made by dtdc. And in such situation why they did not inform me about the problem as my contact number is mentioned on the consignment. I want them to contact me and inform me about the attempts and further procedure.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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A

acsantanu

from Chennai, Tamil Nadu

Nov 5, 2019

Dear Sir/Madam,

I am about to get a credit card from ICICI Bank. Which is traveled to the concern location but not reached to me. As its showing consignment held at location.

My consignment number:[protected]

R

rahulverma1992

from Delhi, Delhi

Nov 5, 2019

Hi Booked a courier on 20th, with the DTDC courier then it was not send until 22nd,

later it is no stuck with them and has yet not been delivered also their is no updated since 25th .

and no one is picking helping at DTDC

they are not helping and replying to our responses .

please help me this piece of device is very important to me

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Address: Khatra, Bankura, West Bengal

The wishmaster of the courier service behaved very roughly like an illiterate person...

He also doesn't want to deliver my buying product at my home, though it is a home delivery product...

The owner of the courier service talk very roughly with me on the mobile call...
He also demanded to receive the product at their office, as the delivery boy does not come to my home address...

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Address: 462022

Dear sir/madam,

I have sent an express courier via dtdc (Reference n[protected] on 01/11/2019 from bhopal to dubai but even after 5th day of transit the same
Is still lying in india as per the tracker. The most unfortunate delay has already caused me considerable loss

Kindly let me know that whom should i contact in india or global level so that i can get the documents delivered in dubai or please redirect this mail to the responsible

The customer service of dtdc is not responding to my mails

Many thanks

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