DTDC Courier & Cargo Complaints & Reviews

Staff member behaviour rood and used profane language with me.
And parcel also delivered in your system but parcel not taken me.
And parcel dileverd in your system correct time but this parcel dilevred in my hand after 7 to 8 day complete.
Dtdc coriuor sarvise is good but staff member is not perfect in office
I got parcel after so many days due this i loss in my business

I booked a courrier on nov 5 its been 5 days now but the tracking no showing no data. Everytime i ship something through dtdc i get into this trouble. I want to know the status of my parcel. Please resolve my issue as soon as possible. I'm done with dtdc
Awb no. M77599240
From mandla (M. P.) to tohana (Haryana)
Name: rohit patel
Recipient: manpinder

Dear sir/mam,
Dtdc being a good name in courier field this problem i'm facing was not acceptable in this firm, not atleast by dtdc. I have been tracking my courier since the day it's been shipped, one courier (Z[protected] was received by the mangalore hub on nov 8 around 9am and fdm was prepared around 12pm. As per my knowledge once the fdm is prepared the product should be out for delivery in few hours and i this case it's been more...

The booking id is m77444457 i was to recieve the parcel by 28 oct but till date i havent received the parcel neither they have contacted me for the delivery i had a word with the booking courier shop the phone no of which is [protected] but they even didnt help me out i am still awating for my parcel i also told them the address which is tahsil office shahpura district dindori madhya pradesh 481990

Did not received the package and it is showing not delivered (Restricted entry - (Otr)
Consignment number: h16826448
The courier person even did not call before coming to the location and without any contact they displayed as not delivered. When i called the person he is ignoring my calls even though continuously calling and and finally he switched off. When i call to office number no one responded the call.

This is with respect to the courier picked up from pune bhumkar chowk on 9th oct 2019 by nitin [ tracking id - p52722236 ]. It was supposed to deliver to swati kumari (Bangalore - electronic city) but it is very very disappointing to say that without any intimation to the customer the parcel has been returned to pune.

Consignee visited to dtdc courier office bommasandra to check about the parcel - they have said the product is in the office and tried to search for it for around 15 - 20 mins, after asking couple of times to know where exactly my parcel is, they said it is returned back to pune.

After a lot of discussion, they have shared a dummy contact number of a delivery boy with whom the parcel is sent to pune.

The contact number shared was - [protected] (Which says it does not exist).

Is this the way you treat your customer?

If you can't deliver the parcel to the exact delivery address, then why hell we should trust on you and on your service.

Consignee has not even received any information about the parcel delivery neither any call nor any messages. But here at office they are saying that the delivery boy has called me thrice.

This is one of the worst service which i ever seen

And now, when i said to nitin to collect my parcel from the dtdc that parcel was completely damaged and he left that parcel to that courier office and the dtdc denied to refund the money to him.

Please do the needful, and take the action against it

Regards
Gaurav

Hi,

I had send a courier to my friend with tracking id c95631217. It already reached her place and then when i tracked, it is showing that it has not been delivered because the receiver is unavailable. But my friend did not get any calls and also, there was always someone at the delivery address. I dont understand how without even calling the consignee, they have put the receiver as unavailable.

This is an urgent courier and i had thought that dtdc is a good courier service. Also, none of their numbers are not connecting. I need immediate resolution for this matter.

I have couriered some chcoclates from hyderabad to madanapally(near by village) on 4th novemembere and My consignment number is H16841009. This is supposed to be delivered 6th or 7th nov.But till now not delivered. No proper response from people and tracking is showing rerouting it's been 7days now.

I went to DTDc office and checked with them they are saying irrelevant answers, if they dont know the address they should call back the numbers which i provided right ? they didn't call or inform. When i went to their office most of the people facing same issue. Take some severe action on this courier service.

We booked the fashion jewel online they couriered in dtdc from parrys to thiruvallur but we didn’t receive it. If we track the courier number it shows address not complete. No courier person has called us to find the address atleast. Same thing it happens last week for my sister also. She booked the same item to deliver it to avadi. But she didn’t receive it. Not even a single call from courier person too. Atlast item returned back. Please do the needful.

We received many products previously without any issues. If person not able to find our place they used to call us. But in this case we didn’t get a call.

On 5 november i have sent my documents from pimple saudagar-pf582 branch dtdc.. I want to send this in surat.. The service is very disappointing.. My documents not delivered on address which i have provided on envolop.. It sent to main branch of surat.. Which was 20 km from my house.. No one called regarding of this envelope. And it was very urgent my tracking i'd was p52928758.. If you are taking money for this service than you should do your work properly.. You all people making fool to other people..
If you are taking responsibility to send documents than why is not delivered on address.. Contact me +[protected]

Dear sir/madam,

I am a regular customer of your esteemed company. I had send below mentioned courier to sivasagar. At the time of receiving it was open. It was received at sivasagar dtdc office. They were unable to provide any satisfactory reason for the same.

C/no - k22368804
Sending herewith the attached file for your reference.

Looking forward to hearing from you.

Regards//
Rita gogoi
Mob-[protected],
[protected]

The consignment number d55600901 has reached nearest hub and was out for delivery. Without even attempting a delivery it is redirected back to hub.

Atleast could have called and informed about delay or when it will be delivered. Some kind of intimation. I have seen lot of complaints of such. Could you please do the needful at the earliest. Thanks in advance.

I had a courier to get delivered by dtdc.. It dint reach me even aftr 2 weeks... I work at omassery and when i searched in google there wasnt any dtdc franchisy found in omassery... So i called to this dtdc office, in kettangal which is anearby place and enquired abt the delivery of parcels to omassery area like is der any seperate office or contact number... She was very rude n abusive... She didnt helped at all and the same time she spoke in such a manner aftr which we never feel like contact with this firm... Please make her understand she exists because of customers including me.. Thnks

Consignment number a45159324

The address on the courier was of begusarai but the dtdc delivered it to bagaha...

Still we contacted the guy we requested him to send it on appropriate address so he said he has done the rto to begusarai this all happened on 26th november...

We were waiting for the courier in begusarai lastly we called the guy of dtdc bagha he was misbehaving with us, he was not receiving the call, he was to abuse us but later he said the courier has been sent to patna apex we went there but the guys are saying they don't have the courier and the address on the courier was of begusarai but it was sent to bagaha what are you doing man...

We contacted bagaha dtdc, begusarai dtdc, patna but no one has the parcel and the guy who said he has done the rto is not talking and misbehaving with us

I have received the courier on 06.11.2019 at my house. When the packing outside is good. But inside the dtdc management has broken the seal and stealed 2 packets out of 10 packets. The courier tracking no d54921759. Hence kindly do the needful. Otherwise i will escalate issue to higher authorities. I did not see any other courier like this ed professional bluedart etc. This is the one and only courier has sealed and taken 2 packets. I dont know how the employees are working. Whther they are sealing any packets which contains food. The dtdc employees got salary or not timely. What is the necessity of broking the seal and taken 2 packets. Kindly so the needful within 2 days. Otherwise i will escalate matter to higher degree level of case/fir/higher authorities.

My phone number given wrong, i have called him, he told u have to collect, then he told i will bring u should pay me, then i told ok, then he told 2 o'clock, 4 o'clock, 5 o'clock, 6 clock, 7 o clock, then he told u are free i am not free, and shouted and black mailed me that he will return the order, pls kindly take action on him as he has insulted me, and talked very badly, this is not the way to talk with a doctor, it is an emergency that is why i called, he is telling i am free without doing any work

Dtdc courier seems to be the most disgusting service provider. The courier was supposed to be delivered 2 days before but there is no update and these guys have no clue. Pathetic customer service. Especially gauhati dtdc staff. People please dont use dtdc ever. The customer service people are not even bothered. Please be aware before you use dtdc courier again

Hi all,

This shipment shows as delivered to meera bagh, whereas there is no meera bagh in uttam nagar. Also, this shows as delivered to singh whereas this was meant to be delivered to abhishek srivastav. Also, where is the phone number of the receiver? Relationship is shown as relative, how can srivastav and singh be relatives. Now, how would you compensate this loss?

Consignment h90396305

The courier is being misrouted for the second time at hyderabad.

This is happening regularly at hyderabad. Can't the dtdc read the address on the cover and appropriately send it to the correct branch. The dtdc is unnecessarily misrouting the courier causing a delay for the courier being sent.

It looks like dtdc is doing on purpose so that people can opt for their plus and premium services.

I request to kindly deliver the courier as soon as possible.

Kindly help

Above said parcel sent on 23/10/19 from dibrugarh to margherita (97km) and yesterday i received the parcel where other courier takes 2-3 days dtdc takes 14days. The courier service threads me if i didn't pick the parcel from tinsukia office near about 45km from here he is gone a return the parcel, and also asked me not to use dttc courier service hear after. This is not a first in earlier days same things happend the company didn't take any action on this, this is the worst courier service i have ever faced.