DTDC Courier & Cargo Complaints & Reviews

Consignment number a45159324

The address on the courier was of begusarai but the dtdc delivered it to bagaha...

Still we contacted the guy we requested him to send it on appropriate address so he said he has done the rto to begusarai this all happened on 26th november...

We were waiting for the courier in begusarai lastly we called the guy of dtdc bagha he was misbehaving with us, he was not receiving the call, he was to abuse us but later he said the courier has been sent to patna apex we went there but the guys are saying they don't have the courier and the address on the courier was of begusarai but it was sent to bagaha what are you doing man...

We contacted bagaha dtdc, begusarai dtdc, patna but no one has the parcel and the guy who said he has done the rto is not talking and misbehaving with us

I have received the courier on 06.11.2019 at my house. When the packing outside is good. But inside the dtdc management has broken the seal and stealed 2 packets out of 10 packets. The courier tracking no d54921759. Hence kindly do the needful. Otherwise i will escalate issue to higher authorities. I did not see any other courier like this ed professional bluedart etc. This is the one and only courier has sealed and taken 2 packets. I dont know how the employees are working. Whther they are sealing any packets which contains food. The dtdc employees got salary or not timely. What is the necessity of broking the seal and taken 2 packets. Kindly so the needful within 2 days. Otherwise i will escalate matter to higher degree level of case/fir/higher authorities.

My phone number given wrong, i have called him, he told u have to collect, then he told i will bring u should pay me, then i told ok, then he told 2 o'clock, 4 o'clock, 5 o'clock, 6 clock, 7 o clock, then he told u are free i am not free, and shouted and black mailed me that he will return the order, pls kindly take action on him as he has insulted me, and talked very badly, this is not the way to talk with a doctor, it is an emergency that is why i called, he is telling i am free without doing any work

Dtdc courier seems to be the most disgusting service provider. The courier was supposed to be delivered 2 days before but there is no update and these guys have no clue. Pathetic customer service. Especially gauhati dtdc staff. People please dont use dtdc ever. The customer service people are not even bothered. Please be aware before you use dtdc courier again

Hi all,

This shipment shows as delivered to meera bagh, whereas there is no meera bagh in uttam nagar. Also, this shows as delivered to singh whereas this was meant to be delivered to abhishek srivastav. Also, where is the phone number of the receiver? Relationship is shown as relative, how can srivastav and singh be relatives. Now, how would you compensate this loss?

Consignment h90396305

The courier is being misrouted for the second time at hyderabad.

This is happening regularly at hyderabad. Can't the dtdc read the address on the cover and appropriately send it to the correct branch. The dtdc is unnecessarily misrouting the courier causing a delay for the courier being sent.

It looks like dtdc is doing on purpose so that people can opt for their plus and premium services.

I request to kindly deliver the courier as soon as possible.

Kindly help

Above said parcel sent on 23/10/19 from dibrugarh to margherita (97km) and yesterday i received the parcel where other courier takes 2-3 days dtdc takes 14days. The courier service threads me if i didn't pick the parcel from tinsukia office near about 45km from here he is gone a return the parcel, and also asked me not to use dttc courier service hear after. This is not a first in earlier days same things happend the company didn't take any action on this, this is the worst courier service i have ever faced.

First of all as a professional courier company dtdc is most irresponsible company i found, on 28thoctober a consignment from kerala containing medicine sent on 29th it reached whitefield on 29th october to my surprise till today they didn't deliver every day they commut they will send but they don't till today it is showing as transit and moreover such lethargic response from them either numbers are not working not its always busy i had made more than 50 calls but they are not bothered. Guys don't use this pathetic companies service

I have booked a parcel on oct 23rd 2019 from hyderabad to pudukottai, tamilnadu and till now i didn't receive my parcel more than 2 weeks.. No response for phone calls and customer care num not even attending phone calls. Such a irresponsible and irritating courier service peoples.. I. Don't know how it was redirected from tricky to perambalur instead of pudukottai. When the address and pincode was right.

If Even it takes 2-3 days for transportation the company didn't deliver to the rural areas and the courier service threads me if I didn't pick the parcel in a day he is gone a return the parcel, and asked me not to use DTTC courier service hear after,
The company didn't take any action it is happening every week, I at least receive more than 10 Parcells every month for my company 1or 2 via DTTC this is the worst courier service I have ever faced.
happened in
DTTC courier
Church complex,
Palani-624601.

I had shipped a consignment on 30th october 2019. The delivery was attempted twice on 4th november 2019. As per the tracking status, it was not delivered because customer wanted an open delivery. There has not been a single call initiated to me regarding the matter from dtdc. The customer has finally agreed to recieve the order without opening. I dont know how many attempts will be made by dtdc. And in such situation why they did not inform me about the problem as my contact number is mentioned on the consignment. I want them to contact me and inform me about the attempts and further procedure.

The wishmaster of the courier service behaved very roughly like an illiterate person...

He also doesn't want to deliver my buying product at my home, though it is a home delivery product...

The owner of the courier service talk very roughly with me on the mobile call...
He also demanded to receive the product at their office, as the delivery boy does not come to my home address...

Dear sir/madam,

I have sent an express courier via dtdc (Reference n[protected] on 01/11/2019 from bhopal to dubai but even after 5th day of transit the same
Is still lying in india as per the tracker. The most unfortunate delay has already caused me considerable loss

Kindly let me know that whom should i contact in india or global level so that i can get the documents delivered in dubai or please redirect this mail to the responsible

The customer service of dtdc is not responding to my mails

Many thanks

Shipment no. M78008527.

With connection to the above shipment no., i would like to brief as follows
One document which was to be delivered to me at 601, swapnapurti thane, was handed over to dtdc vasai office on 17th october 2019.
As till 22nd october 2019, i did not receive the document, i checked the status on track status report on your official site where it showed that the document is undelivered due to door lock
I contacted the dtdc vasai office and was told to contact the thane main office.
My wife visited the thane main office to collect the respective document but the document was not found. She was sent back to home by saying that she will receive a call from dtdc once the document is found.
As there was no answer from dtdc my wife again visited thane main office on 23rd oct 2019 in the morning, where it was told that the document is with ram maruti road thane branch as it was given to delivery boy. She was asked to visit ram maruti road thane office at around 2 - 2.30 pm.
When my wife visited that office at the time given to her, the concerned person was not available. She talked to him on phone and told him about the document. He requested to wait for a day and assured that he would look into the status of the shipment.
Hence, we did not take any action on 24th october 2019.
On 25th october, i again checked the status on the track status report and surprisingly it showed that the document was delivered on 24th oct at 7.50pm even though i did not receive any document.
I again contacted ram maruti road branch on very same day and it was told to me that the delivery person never received my document from thane main branch for delivery and the status that was shown as ‘door locked on 17th oct 2019’ is not correct. It was further told to me to contact thane main office.
Hence my wife again visited dtdc thane main office enquiring about the person who has collected the document on my behalf as it was shown in the status report that it was successfully delivered on the earlier day. At the same time the representative of dtdc thane main branch accepted that the document has been lost by them in transit. She also gave the confirmation of loss in transit by mail.
I regret to say that i am very unhappy with the service rendered to me by a renowned courier company like dtdc.

I hold the dtdc india responsible for loss incurred by me due to the irresponsible handling of the document by dtdc and losing it, physical and mental stress suffered by me and my family. I also hold the dtdc india responsible for intentionally misleading me by providing incorrect information on track shipment status report.

Hi,

Although i have mentioned correct delivery address, my parcel has been delivered to wrong location (Bongaigaon, assam) instead of barpeta, assam. When i tracked my parcel, it is found that it has been received by some person mr. K. Ojah.

Request you to kindly deliver it to correct deliver location at the earliest.

Consignment no: b68566733

I have called on this courier office address - petrol pump, rapti nagar chowk, medical college road, gorakhpur, uttar pradesh 273003 mob - [protected] for my courier related which docate number - z17022607.
When i was called this person, he was saying that to receive my courier you have to make payment for 5 rs online so that i can deliver my courier on tatkal basis.
He is saying that he will send a message (Ubreg mzr6nza8geyi9cp6eyli9hnpayccplm2wob9s+ewvlm+7o6grvwp9zsal/taii06wtqqaaacvx+xvsgg...⇄
And i will forward it on another number [protected]. As i have forwarded this message to [protected], suddenly amont of 9999+9999+999+300= 21297 rs deducted.
This is very serious matter.. The people how can trust on your services.
So you are requested please take action on this matter and refund my amount.

Thanking you
Alok shukla
You are requested please take thi

This complaint is subject to bogus assurances provided on behalf of tingre nagar office staff pune
My parcel has been shipped from past 7 days containing perishable goods worth 5000 inr
The staff at the office charged 1500₹ extra over and above the standard charges of 5000 ₹ assuring the parcel to be delivered within 3 days
And now the parcel is stuck at customs office malaysia and pune people have no clue about it.
Their passive attitude has cost us the good to go bad and not reaching on time.

In reference to awb/ consignment number: h88589989: submitted to shipment on 30th october. As on 3rd november, shipment not delivered even with correct address. Dtdc online tracking system says "not delivered (Address incomplete or wrong - (Cir)". No one from dtdc tried contact me, if they have any queries on address. Please help me in getting the shipment delivered as the provided address is correct.

On 30th oct, jp nagar banagalore 560076 i paid 120 rs to the dtdc for a delivery to cubbonpet 560002. I was told it will be delivered on 31st oct. On checking online it was showing outfordelivery.
On 31st it showed delivered. But didn't mention any name of the person it has delivered to.
I called my friend to check if he has received it, and to my surprise he has not received neither got any call from dtdc.

Then i tried reaching 2 day continuous to dtdc call center @[protected], but was not able to connect to any of their executive. Worst system ever seen in my life.

Finally after 2 days, i. E. Today when i am able to reach them, they have taken a complain.

I cannot imagine any system as worst as this.

I swear i will never ever use dtdc ever in my life and will educate as many people as i can in my life not to use this stupid service.
Looks like it is run by bunch of clowns.

I request dtdc to atlest return back my consignment to me if they cannot deliver to right person

I had given my bag from palam delhi to mumbai with consignment number d54545485. After receiving that bag i found out my lock was broken inside the courier packing and my things were stolen. I contacted the person ([protected]) in delhi he didn't respond and just put me incall reject list i have been trying to reach customer care but even they are not responding.