DTDC Courier & Cargo Complaints & Reviews

Reg: consignment no. H16072562 date: 24.09.2019

With reference to the consignment note cited above, we would like to submit that we have booked a consignment from bayyaram-507117 to hyderabad -500084 on 24th september. As per tracking the consignment reached your gachibowli facility on 26th september 2019 at 10.05 hrs and was not delivered to us. When we approached your gachibowli facility, they have informed that the consignment...

Booked my document in sealed envelope on 10/10/19 from lalghat branch for gandhinagar (Gujarat) vide consignment no. - m77558962 by paying rs. 90/-. Not delivered at my address till 1300/14/10/19. Tried several times on.. [protected], [protected], [protected].. Bt couldn't established my talk with branch rep.. Neither any details were showing regarding my shipment.. So personally arrived bhopal on 14/10/19 and on the same day departed for...

Sat, 12th oct'19|16:28 hrs
Rerouted & forwarded from facility-uppal, hyderabad

I am getting above mentioned status regarding my consignment-d53973212 since friday.
I have called in dtdc - kondapur branch multiple time since monday morning but they are just rereouting me giving number but no has bothered to listen to me and take an action.

This is not the way we expect companies like dtdc to respond....

I have sent a parcel from chirala to kolkata, consignment no h92101859, i have sent the parcel on 28/09/2019, it's been 15days, didn't receive the parcel till now, they didn't even call to the receiver and didn't come to deliver but marked as receiver not available. Customer care is also not picking up the call, please look into this. And make sure to deliver the parcel....

I sent the courier on 9th october 2019 consignment no. Z16883111 from ghaziabad to chandrapura (Jharkhand) and after tracking it's show last update on 11 october 2019 and loction is still showing patna hub and after 11th there is no location update and this is making me worried whether the my very urgent document will get delivered or not... It's very urgent to get delivered as it's delaying and still showing the same location. Plz get it...

My package with tracking no. V55505240 booked on 10th october 2019 was meant to be delivered from dhanbad (Jharkhand) to agartala (Tripura) within 72 hours from the booked date i. E by 13-oct-2019 for which dtdc charged me rs.350. My package has reached to agartala on 12-oct-2019 but haven't been delivered to the desired address. But now when i tracked my package it is showing the status as on 14th october - not delivered (Local holiday -...

Hi team,
Booked courier on friday (Prime time plus 2:00), still my courier is not delivered. Tracking number e76204112 is not active, if i track using this number it’s shows no details nothing. It’s important that’s y i booked express service but of no use. Tomorrow is sunday so they won’t deliver what’s the use of paying 255rs for this service. Worst service from dtdc. Now i need to proceed legally,...

This is from indian oil corporation ltd, bulk petroleum storage depot at baitalpur - 274201, district deoria, up (Near gorakhpur). As a commercial location there are continuous parcels for the location from pan india. But the dtdc office at deoria doesn't deliver any consignment at our premises and on contacting they simply refused (The number of person contacted is [protected])
At last we have to send our office boy to collect the...

Product was shipped 9 days ago, ftom kolkata to usa. Still not yet dispatched from delhi. No further information recorded.

The expectation of the service was on high standard because of the intended delivery product which is very critical now.

The product came in 8 th oct on delhi and after that no further details has been recorded for shipment.

Tracking id : n20961967

Please i want...

Sir,

I had sent a courier through dtdc courier agency with awb no: z26933243 to lahordaga (Ranchi). I headed over this parcel to dtdc on 7/10/2019 and still now the parcel had not been delivered. The dtdc agent assured me that the parcel will reach there by 10/10/2019. But till now the parcel has not been delivered. I had also contacted the dtdc agent various time, but they do not pick up my call. The numbers of the agent...

Without delivering the courier, dtdc updating status of consignment as "receiver requested delivery on another date" not even called once. It is their usual behaviour. Never send couriers through dtdc.
Ref no: b6803016.

Attached the tracking screenshot.
Not even a single time i got call from dtdc irinjalakuda. My house is just 3 km from dtdc office....

Dear sir

Below i am giving u the details of fraud consignment therefore u must stop this consignment immediately, if there are any misshappining the courier co. Will be responsible. The details :

Shipment summary print mail me notifyme
Tracking no. V56188971 last status date 11th oct'19
Reference no. [protected] last status booked at facility
Booking date 11th oct'19
br...

Hi

Courier is come in tempered condition and delivery boy was rude denied to give office number. It is cut my big mouse and re tape by courier people and delivered. We have gatekeeper app. Non of delivery boy come early it was laied down in near branch since 4th. October. Courier disptated on 1st and received on 10th oct by 5pm. Sweet spoiled and rest of item is cut my mouse. Ghee food. Baby food item gignger powder some 4...

Hi,

I sent my courier from Nagpur to Pune on 2nd oct 2019. They said it will get delivered till Monday but even after 7 days they didn't delivered my product. I tried to call dtdc services & they never received it. finally i got my courier yesterday but the worst thing is my product has been damaged. My monitor screen got damaged.
I called to dtdc centre & they are not giving any hope. I am really frustrated...

My package with tracking no. A44955028 has been booked on 30th september 2019 from mundra, gujarat to deliver it to gurgaon with proper address. The packet has been there in gurgaon from 4th october 2019 and my shipment status is showing that "out for delivery" and "not delivered (Address incomplete or wrong - (Cir)" or "not delivered (Receiver not available (Cir). Earlier we were told that it will be delivered within 5 working days. Can...

मैने 28/09/19 को लखनऊ से बिहार (मूगेर)के लिए एक पार्सल बूक किया था।लेकिन आज दिनांक 9/10/19 हो गया है, मेरा पार्सल अभी तक नही पहूचा है।जहा से पार्सल बूक की हू, वो एजेंट सही से जानकारी प्रदान...

My courier reference number is b66041051 and as per the online tracking system my courier was seen at serlingampally office opposite gulmohar park and the person has told me that he does not have the courier with him. I also checked with the gachibowli master franchise office and even they are telling they do not have it and as per the process the courier had to be sent back if they have not delivered it to the address.
I have a very...

With awb no.- d53746831, the dtdc courier had delivered damaged items.
The item delivered with awb no.- d[protected] has one broken part and scratches on all parts.
The item delivered with awb no.- d[protected] has been broken into two parts.
The item delivered with awb no.- d[protected] has been deformed and bent.
Resolve the issue soon and repair the damaged items or compensate for repairing it by myself....

Dear dtdc,

This is the first time i'm opting for your courier services. And i'm highly disappointed.

Consignment number: b67623445
From bangalore to chennai

It's been 3 days since i've sent out the parcel. The manager promised me that it'll reach in 2 days.
By the end of 3rd day, the tracking message says "undelivered because of receiver unavailability".
I didn't receive...

Dear sir,
Consignment no.-z22902421 was booked 20.09.19. It came to destination on 23.09
19 and informed me through message to collect parcel from office on 24.09.19, a call came from delevery boy to come for collecting a parcel i told to come to the given address but rudely it was refused by the delivery boy on 26.09.19 i come to dtdc office where rudely it was told by office person that parcel is not available he will search...