DTDC Courier & Cargo Complaints & Reviews

Booked consignment on 17th october and still yet courier not delivered by dtdc on 22nd october evening and after trying calls for 2 hours finally they picked up call which was initially intenstionaly ignored for multiple times which i knew as sometimes it was showing waiting and then ringing but not picking up, finally after picking up they are telling that delivery wasn't even attempted today and it will deliver later on and their courier shows out for delivery... Such a liars and jerks

Consignment from pune containing medicines, delivered to dtdc on 17th evening. Reached karkala on 21st at 1.30pm and to destination is only 115 kms. Till 22nd d not delivered. When contacted they told they will deliver only on tomorrow.. It contains medicines and its shelf life is only three days. Value of the medicine is 20000 rupees. Kindly expedite it immediately.

I am samir saha. My shop name is durganath pharmacy. My office & dtdc courier office distance more than 200 mtr. But they call me today morning, said me go to courier office &collect the shipment. But i know your rules is home delivery. My pin code 736147.in this pin code dtdc have 2 franchise. My complaint is for old franchise. Please solve my problem or change the franchise

It is one of the worst courier agency in the world... Their customer care people are dumbo and can only share the same status which is there online... My people had booked courier service on oct 15, 2019 from odisha and their concerned person confirmed that it would be delivered to me in delhi in next 4- 5 days... Till now it has not delivered to me... The consignment number is d49496364... Yesterday when i called up their customer care department in the morning case no.[protected] they confirmed that i would receive the courier before evening and when i called up them around 5: 45 pm.. They were disconnecting the call... Today morning also after 3-4 attemepts of 10 mins each i got connected to them and got the response from the lady answering at other side of the call. That lady is not aware of anything.. I asked her to connect to her senior, which she refused and said that there is no senior... Is this the way company is being run??

Very pathetic service levels... I think we should boycott them completely.

Sir... I am sanjiv kumar. My consignment no z15573711 have been reached on 18 oct 2019at bangaluru and address mentioned on consignment is also of my bangalore office. But i did not got my consignment still. I have contacted to dtdc office bangalore on telephone but could not get satisfactory response.
There are some important medicine for my daughter. Please help me to track my consignment..

Dear sir/ ma'am,
Main concern is not about returning but is for not informing to consignee i[censored]nable to locate one of the most famous government building in dehradun, uttrakhand even after out for delivery to that perticaular road. My points are:

Why consignee is not contacted about address incase delivery boy was unable to locate the same. Contact number already on document packet.
When returned back to delhi booking point, why i was not informed about collecting returned document. Contact number already on document packet.
I had booked two packets as urgent on 5th october. Where as it is on your record is showing that "z15994029" is booked on 6th october and "z15994030" on 5th october. Later one in series is booked on one day ago? How and why?
I have both packets for rs 900/- approximately for urgent delivery but on seeing track record i have come to know that both were booked under ordinary delivery. When this packet is supposed to be out for delivery in dehradun, it was returning from sahibabad to back to delhi hub. For rs 300/- ordinary service i have paid 900/- approximately for urgent delivery. This is what urgent delivery that dtdc have? Charging for urgent and sending with regular/normal? And still i have been informed by my client rather from dtdc courier.
Since 5th october out for delivery after one week approximately in urgent delivery charges.
I am sorry to say but these few people will downgrade reputation of dtdc.

With regards,

Pankaj singh khetwal

(Director)

Khetwal engineers private limited
A-50, devkunj, 10th street, rajnagar-ii, new delhi-110077
[protected]
[protected]

I need to receive the courier from my client, that clothes for school children. Currently courier reached tiruvannamalai but the dtdc tiruvannamalai is not ready to ship the destination, since its 40 kilometers from my place to the dtdc office. I can i commute the location since we paid 480 for the shipment??

Please take the necessary actions to get it at the right place and right time.

Note : he is not ready to ship and told me that going revert it to the sender, with rude way.

So i don't want to make any complaint against him and the same time need to receive my courier.

Material send by dtdc courier, from pune (Maharashtra) to sanand (Gujarat), for details please find attached receipt, as in your system it showing that you delivered material to jbm auto system (Sanand gujarat). But there is no material received. I request you to please provide details of person whom you handover the material and taken sign for confirmation. Please treat this is an urgent and respond to same.

Manoj shinde
Mob: +91 [protected]

My father has sent my driving licence and mobile phone from dtdc vakharbhag sangli office to bangalore (Area code 560076) on 14 october 2019. Today is 19 october 2019, till i haven't received my courier. I called customer care number, first they said its going to hyderabad then he said its on way to bangalore. They do not have exact idea about it. The customer care guy took a complaint but he did not hared the exact complaint number with me. Sangli office boy is helping me all way possible to track it but still we id not got the proper information about it.

Tracking number: p52721827

Sir, i have booked one urgent courier (Consignment no. V[protected] on 15 oct 19 at 04:20pm for mumbai at pooja courier services kashmiri market, opp. Shankar market, block no. 3, super bazar, cannaught place, new delhi-1. The courier has not delivered till now at destination. I called to pooja courier many times but they have not pickup call. When they pick the call, told me may be reached today

Consignment number: z16423369
Dispatch date: 07/10/2019
Dispatch from bareilly to mumbai.
I was informed my courier landed in my city on oct 9th.
I've still not received its delivery, it been almost 10 days since it reached my city.
Upon tracking, it came to our notice that it was sent to chennai by mistake because of some issue with dtdc server.
Kindly arrange to deliver it asap to the desired location

I booked 5 parcels via dtdc first time after the recommendation of their partner those were booked on 14th oct 2019 at delhi and commitment of delivery was for 16th oct 2019 at varanasi on the given pin code and till now even on 18th oct we do not have any status of it their office staff is not responding calls and neither we are able to check the updated status other than in transit since 14th oct!

What kind of services are this? And how indian transportation ministry is allowing such pathetic company and its partners for dealing in such services??

Big question here for what they are charging and what they are actually delivering???

My urge to all not to use dtdc services or any such courier company who is not concerned for their customers

Meanwhile i am also putting this case in legal and also on social platforms so that they cant make more people fool

My tracking no was b80623814, it has been couriried on 10th october 2019 from bangalore to hyderabad (Tellapur) it was misrouted on 12th october 2019 and from that date i was daily giving about 30 minutes for talking to customer care executives but what they were saying was not going to the action. Still the courier is at the courier boy and i am worried about my courier

My consignment number h90241497 sent from kadapa to visakhapatnam but my courier is still in vijayawada. It's urgently needed to be done. I thought that it will be done quickly why can't you keep speed delivery. Everyone needs courier to be done quickly. I already experienced this type of worst experience in my last courier. Please make it done speed delivery. And how can we contact the person where my courier got misrouted.

P52578800 is the consignment no. I can see it's in mumbai on monday but it's thursday still not delivered, called ofc 20 times no reply.. Only 1 time lady picked up call and have me rubbish explanation. It takes hardly 15mins to get to my place from dtdc ghatkopar facility. Every person in the ofc give different explanation for the package.

Need my package or claim back at any cost.

I send a product by dtdc plus courier on 16.10 2019 from kolkata to murshidabad. When dtdc declared plus services is next business day delevery. Otherwise fail to delivered then guaranteed money back. But now they are no responsed in this problem. Please solve this problem.

My Dtdc tracking id- V56671677
Mob no- [protected]
mail- [protected]@gmail.com

Thank you

Docket number Z22596886 booked from Chandigarh to Ahmadabad on 3rd Oct is returned without contact to end customer even after Phone number mentioned on envelop . Courier is booked RTO to Chandigarh and still not rebooked even after raising complain. It is carrying extremely critical documents.

Very disappointed with the service of DTDC.

Have not received my courier which was was send on 14th Oct supposed to be delivered in 24hrs as the company give 99% possibility to receive but not received yet and today is 4 day. No one is responding now and yesterday had a word with courier boy he started video calling me instead of deriving my courier and I don't have any option but I'm going for FIR. Had worst exp with DTDC plus. If you people can't provide services so plz don't offer them to customers.

Dear sir / madam,

We have couriered a urgent packet thru you vide c/n # k32081845 dtd 10th oct 19 from kolkata to iocl digboi refinery, assam. As per your tracking report, the packet reached your tinsukia during 1st half today. To enquirer regarding delivery we tried to talk to your tinsukia office. However, none responded. Now at 4:45pm, understand from ioc digboi we got information as 'our couriered packet didn't reach them yet. None of your tinsukia dtdc office is responding over phone. The packet is most urgent and if the packet didn't reach ioc digboi refinery, we have to face a great loss.
May we request you to kindly look into the issue and resolve the same at the earliest please?

Debasis ganguli

I am phd student from mumbai. I had couriered a parcel, from mumbai on 11th october 2019, for studies at indian institute of science education and research, bhopal. I had paid extra charge for express delivery.
Its been 7 days, still the parcel has not been delivered.
The tracking history says, the parcel was recieved at bhopal hub on 12th oct, but after much complaiting and tracking the parcel was send out for delivery on 16th october. I was been told my the dtdc agent at vileparle, mumbai that the bhopal hub is 20 mins away from my destination places i. E. Iiser college.
Still the parcel is not yet delivered despite of paying double the amount for express service.
Its been 7 days and the parcel has not reached the destination fom mumbai to bhopal.
My studies are hampered and my deadline is approaching fro analysis.