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DTDC Courier & Cargo reviews & complaints page 227

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V
Vaasvi Verma
from Noida, Uttar Pradesh
Oct 17, 2019
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Address: Hyderabad, Telangana

My client booked a parcel on 05/10/19 and the tracking no. Is h16517357 in the name of ms renu sharma (Himachal pradesh) from day 1 it is stuck in hyderabad hub for the last 13 days. The parcel was not received on time due to which rs 10, 000 of my client has been hampered. There is no such liable person to answer me where my parcel is?. I am filing a complaint in consumer court against you. Please revert back as soon as possible.

Advocate chetna
([protected])
([protected])
[protected]@gmail.com
16/10/19
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Sreedhara Rama Rao
    from Hyderabad, Telangana
    Oct 17, 2019
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    Address: 1st floor , HB colony - Vizag, 530022

    We have sent the reminder pamphlets to our employee (Naga raju) and he was out of station in vizag and dtdc staff mentioned in the report that he don't want to take the pamphlets (He is our permanent employee and it is important material for his duty). Really this is not acceptable for such professional courier company to mention fake info in the report.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Oct 17, 2019
    Updated by Sreedhara Rama Rao     DTDC staff mentioned that receiving employee refused to take the pamphlets (our company employee Nagaraju)
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      R
      ravi_kant_sharma
      from Hyderabad, Telangana
      Oct 17, 2019
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      Address: united composheet pvt ltd opp manan dham temple morta ghaziabad uttarpradesh, 201003

      We have booked a parcel from dtdc ghaziabad to bangalore whitefield as on 7th of october 2019 by air mode but till 17th of october our parcel could not to be delivered at mentioned address and dtdc team have put fake information at their web panel that parcel has successfully delivered and now they could not tell about the parcel. It is a life care medicine parcel.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        K
        kawalpreet kaur
        from Chandigarh, Chandigarh
        Oct 17, 2019
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        Address: KHARAR, Mohali, Punjab, 140301

        Dear sir
        My client has send me sample to show to customer and get order but from 15.10.19 till today i hace called to to your delivery outlet but couldn"t recieved parcel and today 17.10.19 it is told me it has been send back to mohali head office
        Parcel booking date -11.10.19
        Doc no-z22432614

        And today is 17.10.19 yet not recieved

        Regards
        Gurmeet singh
        [protected]
        +1 photos
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          B
          Bunny44
          from Pathardi, Maharashtra
          Oct 16, 2019
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          Address: Mahesh Nagar Ambad., Jalna, Maharashtra, 431203

          My courier is at the destination from last 3 days and i didn't got any call from the service provider and i called to their official office number from 2 days but they are not picking up the call and the bell keeps on ringing.
          Worst service and rude staff.
          My consignment number - d54798960
          Address of the company - jalna
          Contact no.[protected]
          Hope it get sorted soon.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            S
            SANTHOSH BASAVA
            from Bengaluru, Karnataka
            Oct 16, 2019
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            Address: 560048

            Dear sir.

            We are pficus de med pvt ltd bangalore, we book one courier from delhi to banglore through air courier because o[censored]rgency, stock came to banglaore 14th oct 2019 today date is 16th oct 2019 till now we didn't received stock, i called to bangalore whitefield courier office more than 50 times but no one responding

            Please help me in this ragards
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Oct 16, 2019
            Updated by SANTHOSH BASAVA             Tracking No for this courier id I03468692
            View replies
            I had shipped my courier on 11th October this month to Mumbai and it reached on 14th October. But the status shows 'Not delivered' Consignment Redirected. Plaese check this issue as soona s possible.

            Consignment Number: B65481996

            stock note delivered - Comment #3562419 - Image #0
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              J
              [email protected]
              Oct 16, 2019
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              Address: 411045

              I was expecting a consignment, tracking number is z05219110.
              Tracking shows item delivered, but i didn't get the product.
              I tried to reach dtdc customer care, they have third class customer service.
              Kept waitng me for 20-25 mins and then disconnect the call.
              Such pathetic and third class service is not expected from dtdc.

              Do the needful and deliver my consignment earliest.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                V
                Vicky@69
                from Delhi, Delhi
                Oct 16, 2019
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                Address: Delhi, New Delhi, Delhi

                The courier had been sent from delhi to banglore on 10 th oct 2019 and the status shows its delivered but consignee hasnt received the courier yet. The delivery if at all done? Has been done on wrong address. The contents were supposed to be worn by the consignee on some wedding. Courier company is not doing anything.! Please help me to getbthe courier delivered at the correct address
                +1 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                View replies
                Dear sir,
                i am vikash kumar.my consignment number is D53740965. i was book my luggage from patna on dated:04/10/2019 and revived at singrauli(m.p) on dated: 14/10/2019. when open my luggageis found damaged one pocked ie. induction stove. please help me and take necessary action with this regard.

                delivered at wrong address - Comment #3562399 - Image #0
                delivered at wrong address - Comment #3562399 - Image #1
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                I didn't received a product yet.i ordered the product from the supplier. Supplier send me the POD.The shipping number is B68019655. To namakkal district, thiunchencode post.pls do favour.
                Name :P.Eswaran
                6/54, thattampalayam, chittalandur (po) tiruchengode, Namakkal
                637201-pincode
                [protected]-phone num
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                  E
                  ektap
                  from Noida, Uttar Pradesh
                  Oct 15, 2019
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                  Address: 411045

                  My urgent NOC from tata capitals is not yet delivered though online the status for the Package: Tracking ID m93856865 is showing delivered .
                  I am trying connect with Pune Customer care, Bangalore customer care none o f the phones are working.

                  I have not received any sms about the package status : like will be delivered, delivery phone number or delivered etc. Package was urgent critcle and impacted me the loss of 28000.

                  Want my package immediately.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Oct 15, 2019
                  Updated by ektap                   Horrible to raise the complaint why i need to register. so that you can send span emails. frustrating. No customer oriented services.
                  View replies
                  I sent my items through DTDC from Dharmapuri Tamil Nadu I have received only four items out of 16 items.
                  Tracking :ID d54353082
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                    C
                    Chaithanya n
                    from Hyderabad, Telangana
                    Oct 14, 2019
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                    Address: 1-2-27/8/302, Surya devara classic, nizampet road, Hyderabad, Andhra Pradesh, 500084

                    Reg: consignment no. H16072562 date: 24.09.2019

                    With reference to the consignment note cited above, we would like to submit that we have booked a consignment from bayyaram-507117 to hyderabad -500084 on 24th september. As per tracking the consignment reached your gachibowli facility on 26th september 2019 at 10.05 hrs and was not delivered to us. When we approached your gachibowli facility, they have informed that the consignment reached in damaged condition and hence it has been thrown out. The said consignment is containing some important documents such as original vouchers, bills etc., which cannot be replaced.

                    Please look into the matter immediately and arrange to deliver the consignment without fail.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    View replies
                    CONSIGNMENT NO:-Z05278538 shows the product is delivered on 11th Oct in the name of R but nothing is mention cleared and the product is yet not received by me

                    sub: non delivery of consignment, consignment no. h16072562 date: 24.09.2019 - Comment #3562415 - Image #0
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                      A
                      Ashish123456789
                      from Mumbai, Maharashtra
                      Oct 14, 2019
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                      Address: Dronachal Top, Airport Road, Jail Road, bhopal, Bhopal, Madhya Pradesh, 462038

                      Booked my document in sealed envelope on 10/10/19 from lalghat branch for gandhinagar (Gujarat) vide consignment no. - m77558962 by paying rs. 90/-. Not delivered at my address till 1300/14/10/19. Tried several times on.. [protected], [protected], [protected].. Bt couldn't established my talk with branch rep.. Neither any details were showing regarding my shipment.. So personally arrived bhopal on 14/10/19 and on the same day departed for gujarat after collecting my document.. 1330 to 1430 on 14/10/19.. I stayed at your lal ghati office and finally my closed envelope returned to me.. Saying it was in branch head.. Which couldn't be despatched mistakely.. I want fare decision or else will move forward.. Who will bear journey expenses and my mental harassment.. All the documents pic is with me.. Thank u..
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Oct 14, 2019
                      Updated by Ashish123456789                       Booked my document in sealed envelope on 10/10/19 from Lalghat branch for Gandhinagar (Gujarat) vide consignment no. - M77558962 by paying Rs. 90/-. Not delivered at my address till 1300/14/10/19. Tried several times on.. [protected], [protected], [protected].. Bt couldn't established my talk with branch rep.. Neither any details were showing regarding my shipment.. So personally arrived bhopal on 14/10/19 and on the same day departed for Gujarat after collecting my document.. 1330 to 1430 on 14/10/19.. I stayed at your Lal ghati office and finally my closed envelope returned to me.. Saying it was in branch head.. Which couldn't be despatched mistakely.. I want fare decision or else will move forward.. Who will bear journey expenses and my mental harassment.. All the documents pic is with me.. Thank u..


                      Complaint Status
                      [Oct 14, 2019]
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.

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                      Related Complaints
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                      [Resolved] Dtdc Courier & Cargo - delay of consignment [6]
                      [Resolved] Dtdc Courier & Cargo - Courier not delivered yet even after 10 days [6]
                      [Resolved] Dtdc Courier & Cargo - dtdc not delivering to the valid pincode [6]
                      [Resolved] Dtdc Courier & Cargo - consignment redirected [5]
                      [Resolved] DTDC Courier - Without contacting me return my order [5]
                      [Resolved] Dtdc Courier & Cargo - Parcel NOT delivered yet [4]
                      [Resolved] Dtdc Courier & Cargo - Courier still in transit [4]
                      [Resolved] Dtdc Courier & Cargo - consignment not delivered even after 8 days and the hub is saying they cannot trace and also there is no details found with the consignm [3]
                      View all DTDC Courier & Cargo Reviews

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                      Complaints6607
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                      website www.dtdc.com
                      website www.dtdccourier.in
                      location DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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                        D
                        deepika1228
                        from Hyderabad, Telangana
                        Oct 14, 2019
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                        Address: Hyderabad, Telangana

                        Sat, 12th oct'19|16:28 hrs
                        Rerouted & forwarded from facility-uppal, hyderabad

                        I am getting above mentioned status regarding my consignment-d53973212 since friday.
                        I have called in dtdc - kondapur branch multiple time since monday morning but they are just rereouting me giving number but no has bothered to listen to me and take an action.

                        This is not the way we expect companies like dtdc to respond. Not able to get any status or confirmation of delivery.

                        I am really disappointed with your services.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        View replies
                        Tracking # Z16236078
                        Status appeared delivered and signed by self...but i have not received the courier.
                        Reply
                        Respected ED sir please help i have sent my consignment from Lucknow to Hardoi on 4 the September but it is not delivered yet please do the needful
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                          P
                          Praveena Govindu
                          from Delhi, Delhi
                          Oct 14, 2019
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                          I have sent a parcel from chirala to kolkata, consignment no h92101859, i have sent the parcel on 28/09/2019, it's been 15days, didn't receive the parcel till now, they didn't even call to the receiver and didn't come to deliver but marked as receiver not available. Customer care is also not picking up the call, please look into this. And make sure to deliver the parcel.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            P
                            pv.2106
                            from Mumbai, Maharashtra
                            Oct 14, 2019
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                            Address: DTDC Courier Express, Ghaziabad, Uttar Pradesh, 201014

                            I sent the courier on 9th october 2019 consignment no. Z16883111 from ghaziabad to chandrapura (Jharkhand) and after tracking it's show last update on 11 october 2019 and loction is still showing patna hub and after 11th there is no location update and this is making me worried whether the my very urgent document will get delivered or not... It's very urgent to get delivered as it's delaying and still showing the same location. Plz get it delivered as soon as possible
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            View replies
                            I want my courier

                            courier not delivered its very urgent and contain very important documents - Comment #3558879 - Image #0
                            Reply
                            Plz want my corrier

                            courier not delivered its very urgent and contain very important documents - Comment #3558918 - Image #0
                            Reply
                            Z[protected] consignment number shows delivered in dtdc tracking system but the same has not been received. Kindly help in locating the said consignment.
                            Reply
                            Courier was booked at yamunanagar for Gurgaon on 03.10.2019 but till today (05.10.2019) the tracking report has not been updated on dtdc website.
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                              S
                              Shaurya Tyagi
                              from Delhi, Delhi
                              Oct 14, 2019
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                              My package with tracking no. V55505240 booked on 10th october 2019 was meant to be delivered from dhanbad (Jharkhand) to agartala (Tripura) within 72 hours from the booked date i. E by 13-oct-2019 for which dtdc charged me rs.350. My package has reached to agartala on 12-oct-2019 but haven't been delivered to the desired address. But now when i tracked my package it is showing the status as on 14th october - not delivered (Local holiday - (Otr). It is urgent that the package should be reached by today (14-october-2019) by any means.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              View replies
                              Consignment number[protected]

                              courier which was supposed to reach before 5 oct 2019, is still not received...

                              This is the complain which i want to register on the behaf of cityinfo yellow pages ...
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                                S
                                Santhosh Dhamodaran
                                from Bengaluru, Karnataka
                                Oct 13, 2019
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                                Address: ITPL, Whitefield, Bangalore, Karnataka, 560066

                                Hi team,
                                Booked courier on friday (Prime time plus 2:00), still my courier is not delivered. Tracking number e76204112 is not active, if i track using this number it’s shows no details nothing. It’s important that’s y i booked express service but of no use. Tomorrow is sunday so they won’t deliver what’s the use of paying 255rs for this service. Worst service from dtdc. Now i need to proceed legally,
                                +1 photos
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Oct 14, 2019
                                Updated by Santhosh Dhamodaran                                 Some guys calling me and saying they are call OMG from DTDC, but actually they are not from DTDC. Saying they will refund the amount and they forwarded a link and asking me to forward to some number. I asked them to provide DTDC mail I’d to forward that message but they are not able to provide the email id. Some guys using these customer complaint portal and making ponzi calls to customers. This is the number I got call from +91 [protected]
                                View replies
                                This is to inform dtdc has very poor service.
                                Package sent on 5th Oct from Bangalore to Jammu still not received it's already 13 Oct, 2019
                                And my package is lying in North Delhi
                                What kind of service is this.

                                e76204112 - missing package - Comment #3558691 - Image #0
                                e76204112 - missing package - Comment #3558691 - Image #1
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                                  V
                                  VKAgarwal20
                                  from Delhi, Delhi
                                  Oct 12, 2019
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                                  Address: Indian Oil Corporation Ltd, Gorakhpur-Deoria road, Baitalpur-274201, Deoria, Uttar Pradesh, 274201

                                  This is from indian oil corporation ltd, bulk petroleum storage depot at baitalpur - 274201, district deoria, up (Near gorakhpur). As a commercial location there are continuous parcels for the location from pan india. But the dtdc office at deoria doesn't deliver any consignment at our premises and on contacting they simply refused (The number of person contacted is [protected])
                                  At last we have to send our office boy to collect the parcel (Consignment no. V55577386 dated 05.10.2019). This is not first time, the same instances were repeated in past.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  View replies
                                  Want my courier

                                  not delivering consignment at doorstep. - Comment #3558863 - Image #0
                                  Reply
                                  I sent a box from ongole to machilipatnam but the service is worst dtdc charges 500 per box it is more than bus charges per person but the shipment was not delivered consignment redirected it shows it is a urgent courier for me it takes more than 2 days but the shipment was not delivered No dtdc customer care service working on this
                                  Reply
                                  My product tracking detail is M94087263 booked at 16 sep 2019 and yet my product is not delivered to me and tracking details show the product at jaipur hub at 18 sep 2019 and mine delivery address is Dungarpur rajasthan so what is that .
                                  Sourabh shrimali
                                  [protected]
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                                    R
                                    Reetayan Das
                                    Oct 12, 2019
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                                    Address: Peerless Nagar, B-25/201 , Sodpur 700114, Kolkata, West Bengal, 700114
                                    Website: www.dtdc.in

                                    Product was shipped 9 days ago, ftom kolkata to usa. Still not yet dispatched from delhi. No further information recorded.

                                    The expectation of the service was on high standard because of the intended delivery product which is very critical now.

                                    The product came in 8 th oct on delhi and after that no further details has been recorded for shipment.

                                    Tracking id : n20961967

                                    Please i want my delivery asap as possible. I will wait for next 2 more business days. It should be delivered by 2 more business days from delhi to below mentioned destination location.

                                    If in next 2 days it wont be here i will take further lawful actions on this.

                                    Destination of the delivery :

                                    Name : reetayan das
                                    Email id : [protected]@g. Clemson. Edu
                                    Contact : +1 [protected]
                                    Address : 155 anderson highway, tillman place, clemson
                                    South carolina - 29631
                                    United states
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Tracking status 01/10/19 delivered but still I am not product
                                    I am raise complaint num is 15379860
                                    Then given DTDC courier man num
                                    I am speak to couier man, he told by mistake enter delivered product and home delivery not possible

                                    13 days completed still no action

                                    product not delivered - Comment #3558637 - Image #0
                                    product not delivered - Comment #3558637 - Image #1
                                    product not delivered - Comment #3558637 - Image #2
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                                      A
                                      amitgaur523
                                      from Delhi, Delhi
                                      Oct 12, 2019
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                                      Address: Pooth khurd, north west delhi, delhi., 110039

                                      Sir,

                                      I had sent a courier through dtdc courier agency with awb no: z26933243 to lahordaga (Ranchi). I headed over this parcel to dtdc on 7/10/2019 and still now the parcel had not been delivered. The dtdc agent assured me that the parcel will reach there by 10/10/2019. But till now the parcel has not been delivered. I had also contacted the dtdc agent various time, but they do not pick up my call. The numbers of the agent are [protected] & [protected]. I had online tracked the status on 11/10/2019, the parcel was out for delivery, but no one has called the receiver and also not delivered the parcel on that day. I would like to infirm you that the parcel contains very important papers related to my father's job in c. R. P. F. I request you to please take strict action on this kind of ignorance so that the concerned authorities may rise from their slumber and do the needful at the earliest.

                                      Thanking you,

                                      You're faithfully,
                                      Amit gaur.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        vikas ramachandran
                                        from Bengaluru, Karnataka
                                        Oct 11, 2019
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                                        Address: Thrissur, Kerala, 680121

                                        Without delivering the courier, dtdc updating status of consignment as "receiver requested delivery on another date" not even called once. It is their usual behaviour. Never send couriers through dtdc.
                                        Ref no: b6803016.

                                        Attached the tracking screenshot.
                                        Not even a single time i got call from dtdc irinjalakuda. My house is just 3 km from dtdc office.
                                        +1 photos
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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