Submit a Complaint
Claimed

DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com
1
Updated: Dec 3, 2025
Complaints 11678
Resolved
1318
Unresolved
10360
So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
DTDC Courier & Cargo

DTDC Courier & Cargo reviews & complaints page 228

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ramatulasi Ghanta
from Hyderabad, Telangana
Oct 1, 2019
Report
Copy

Address: 520003

I am very disappointed with the dtdc service. My docket no is awb no: k21547954. Which is supposed to my customer delivered on 25.09.2019. But till date my customer didn't receive the courier. The customer care no is invalid. No one is picking up the call. I am very harassed with the service.

Even the tracker status is not updated. How to get the feedback...
Very much harassed.

G. Ramatulasi
[protected]
+1 photos
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Oct 11, 2019
Updated by Ramatulasi Ghanta Still not resolved my problem . I am trying to track my consignment number in dtdc came same old status . Dtdc staff never attend phone calls

Mar 17, 2020
Updated by Ramatulasi Ghanta Still now not resolved
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Samir Suthar
    from Mumbai, Maharashtra
    Oct 1, 2019
    Report
    Copy

    Address: Vadodara, Gujarat, 391740

    DTDC LR/docket copy No: A4448419 Booking date. 04.09.2019,
    The consignment is local delivery i.e. within Gujarat state i.e. from Vadodara to Valsad, must be delivered to destination within two days, today almost month is over still shipment is missing,
    Since last 20 days we are doing follow-up with DTDC team to trace/locate said shipment, every time different answer we get from different executive and most importantly no firm commitment we get from DTDC to delivered or return the said shipment neither confirm information for where the said shipment location.
    We had mail to customer care too but no replay till date.
    +1 photos
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Deepankverma123
      from Delhi, Delhi
      Oct 1, 2019
      Report
      Copy

      Docket no. P51437695.

      I had couriered one item from pune to jhansi (U. P) on 26.09.2019. As per tracking results from system, courier was delivered at consignee address on 28.09.2019 at 4:57 pm. But, consignee has not recieved the courier physically. As per dtdc office in jhansi, they do not know anything about this courier and say that it has been updated in system by mistake.

      Please investigate where is the courier and arrange to deliver it to consignee.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      View replies
      Hi,
      courier number - H15731883
      Despatched on 24th Aug 19
      But still does not received by the receiver.
      But on tracking showing as received.
      please check.
      This is the second time for me like missing .
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I
        itihas ghosh
        from Delhi, Delhi
        Oct 1, 2019
        Report
        Copy

        Address: A 504 Platinum Green, R3 Keshavnagar,Jaitala, Nagpur, Maharashtra, 440036

        I have booked one article thru one of the dtdc counter in nagpur. But unfortunately it has been delivered in wrong location and that we came to know from online tracking.
        Docket no is m77257318 booking date 21.09.2019.
        Original address was godavari garden, joda, keonjhar, orissa 758035
        But unfortunately system showing that it is delivered on 23 rd sept 2019 in okhla, delhi
        +1 photos
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        View replies
        Consignment no z15513507 booked from amritsal, punjab to noida u.P. On dt 19-9-19 but this courier not till time 11.40 dt 23.9.19 your tracking site is showing "out for dilery" from 21.9.19 at 11.30 am but we have not recived yet
        Reply
        K32780422
        Mobile _ +91 [protected]
        Address Incorrect
        Tracking ID K32780422
        Courier DTDC
        Pickup Date 12/09/2019
        Origin siliguri
        Destination patiala
        Status Time 20 Sep, 2019 19:18
        20/09/2019
        ludhiana Misroute Fri, 16:25
        ludhiana In Transit Fri, 08:21
        Please Check Correct Address
        City NABHA 147201
        Reply
        Tracking id - K32822708 dt of booking 17-09-19 from kolkata 700080 destination Pathery, Chennai, Till date not reached . The Courier boy falsly informed to DTDC chennai that Receiver not available .
        It's totally statement, no message, no phone call received .
        This parcel contains urgent medicine but NO TRACE OF MATERIAL TILL DATE .
        Reply
        Helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          অ
          অনিন্দ চ্যাটার্জী
          from Mumbai, Maharashtra
          Oct 1, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: Kolkata, West Bengal

          I courriered the consignment on 23/09/2019, from a jadavpur (Kolkata) hub, and yesterday when found out that it has not been delivered yet, then i went to the hub and they told me to enquire at garia station road hub, as they dispatched the same to garia station hub for delivery to the dispatched address.
          Now when i went to garia station road (Kolkata 84) hub, the branch manager there informed me that there were no such consignment received.

          Please suggest me what to do as there were various important documents.

          Please inform asap.

          Your response is much awaited.

          Yours faithfully
          Anindo chatterjee
          Anindo. [protected]@koye.co
          [protected]
          +1 photos
          Oct 1, 2019
          Complaint marked as Resolved 
          No steps till now
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          View replies
          DTDC worse service worse courier service ever ...
          T=very bad support and servie...
          "" prompt(1)@gmail.com'--" alert(1)"'"
          Reply
          My courier no. Z15437943 is not delivered at proper address at address.
          My Courier no. V55666331 is not update at frequently location continuously.
          My courier no Z15438060 also not update .
          Reply
          Sir,

          The following Medical Journals Bundal is NOT RECEIVED till now. The bundal is dispatched on 21stAugust, 2019. Please, track the item send immediately
          DTDC Courier vide Awb No.D51811405 dt.21.08.2019

          Thanking you,
          Regards,
          B.vasudeva Naidu
          Librarian, cell No.[protected]
          Reply
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            G D Mishra
            from Lucknow, Uttar Pradesh
            Sep 30, 2019
            Report
            Copy

            Address: plot no. 17, shantinagar, sarojininagar, Lucknow, Lucknow, Uttar Pradesh, 226008

            Please provide the latest details of my order and its related information as soon as possible.
            I book my order at 26th sep.2019. And i have seen my product status at 26th sep. 2019 also.
            But i can not track my order after 26th sep. 2019.
            So please provide details of my product on following contact.

            Tracking no. K21813323
            Ref. No.[protected]

            Mr. G. D. Mishra
            Mo. No. [protected]
            Email. [protected]@tridentsons.com
            +1 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              G D Mishra
              from Lucknow, Uttar Pradesh
              Sep 30, 2019
              Report
              Copy

              Address: Plot No. 17, Shanti nagar, sarojini nagar, Lucknow, Lucknow, Uttar Pradesh, 226008

              Please provide the latest details of my order and its related information as soon as possible.
              I book my order at 26th sep.2019. And i have seen my product status at 26th sep. 2019 also.
              But i can not track my order after 26th sep. 2019.
              So please provide details of my product on following contact.

              Mr. G. D. Mishra
              Mo. No. [protected]
              Email. [protected]@tridentsons.com
              +1 photos
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              View replies
              My tracking number V42851856
              it was send from HDFC BANK
              Material not received
              call to your customer care[protected] they did not attend the calls
              Please conform what happened my courier
              Reply
              pavanutcl's reply, Sep 23, 2019
              My tracking number V42851856
              it was send from HDFC BANK
              Material not received
              call to your customer care 040-33004444 they did not attend the calls
              Please conform what happened my courier
              Sir aapke jo ladke kam kerne wale h wo nahi call reve ker rahe h aur nahi call back aur mera saman abhi tak koi pata nahi Kaha pe h
              Reply
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Neha Rohit Bansal
                Sep 30, 2019
                Report
                Copy

                Address: New Delhi, Delhi, 110088

                I am expecting a delivery from dtdc. My consignment number is d54532122.
                And it shows "no data available". Please look into it as soon as possible. It

                The order was given for courier on sept 27, 2019 from delhi (Somewhere near aerocity).
                Order was expected to be delivered at -
                Bn-64, first floor, east shalimar bagh, delhi-110088

                Phone no: [protected]

                The order was expected from om garments -
                Name: shreyansh jain.
                Phone no. [protected]
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                View replies
                Z[protected]tracking ID)

                this parcel is marked delivered but I havent received this
                please look into the matter and do the needful.

                rgds
                aman vashisht
                [protected]
                Reply
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  AbdulAl95322150
                  from Mumbai, Maharashtra
                  Sep 29, 2019
                  Report
                  Copy

                  Address: C 14/12-1,Kazipura Khurd, Lallapura, Varanasi-221010, Varanasi, Uttar Pradesh
                  Website: www.dtdc.in

                  I booked an article on 13.09.2019 vide consignment no. Z15361169 from office located at civil court opposite sbi, main branch, varanasi up. The update on website indicates the status on 24.09.2019 that article could not be delivered due to incorrect/wrong address but the cusomersupport has reported by email that the article is delivered and the case is closed. I am confused about the real fate of my article.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  View replies
                  My parcel do not delivery now! What reason, this parcel very urgent me.i will parcel send on 24th sep 2019 at cantonment road cuttack odisha. Please delivery as earliest .

                  consignment no. z15361169 - Comment #3548635 - Image #0
                  Reply
                  KCC PROJECTS PVT LTD's reply, Sep 27, 2019
                  MY CONSIGNMENT NUMBER V56150021
                  KCC PROJECTS PVT LTD's reply, Sep 27, 2019
                  ANY HOW TODAY REQUIRE MY PARCEL, ITS URGENT.
                  I done my courier with dtdc to Bangalore, but it is not delivered till yet. 10 days passed. Where is my courier. Still no update was there on dtdc portal, last update was on 19 sept 2019.
                  Kindly help, it contains important documents.

                  Consignment No.:- Z26712826

                  consignment no. z15361169 - Comment #3549172 - Image #0
                  Reply
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    1
                    1shika
                    from Mumbai, Maharashtra
                    Sep 29, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Dehradun, Uttarakhand

                    I couriered a parcel from dehradun to srinagar and the agent has said that it will deliver in 3-4 days but my product was undelivered and when i tracked the order it says address is incomplete or wrong cir. But i have written complete address and my friend has gotten the courier at same order earlier. It is stucked in rishikesh. I have registered a complaint but there is no response from their sidealso provide me some solution
                    Oct 1, 2019
                    Complaint marked as Resolved 
                    The problem was fixed next day only and my friend got her parcel
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Suraj Gandhu
                      from Noida, Uttar Pradesh
                      Sep 28, 2019
                      Report
                      Copy

                      Address: A 304, Devdutta Krupa Society, New DP road, Near Woodsvilla Cafe, Erandwane, Pune, Maharashtra, 411001

                      My consignment number is m77356279, origin indore, destination pune, my product hasnt delivered yet, the booked date was 23rd or 24th of sept 2019, not even a delivery person has contacted me... The parcel i can see in tracking that its in pune but hasnt reached me yet, what is wrong with dtdc, nowhere i can contact... The status after is showing consignment redirected
                      +2 photos
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        bruveenz
                        from Mumbai, Maharashtra
                        Sep 28, 2019
                        Report
                        Copy

                        Address: Lake palace apartment. Flat no 106, 1st floor , Khaskilwada, Charathe, Maharashtra 416510 Sawantwadi , Maharashtra, 416510 India T: +919309809974, 416510

                        Please make sure that the dtdc tracking number a70323870 is delivered today without fail. Pathetic service and pathetic attitude of people when i called team at team at +91-[protected] / [protected] to check. Please reply
                        Please check and revert asap, it's been more than a month.
                        Ship to:
                        Veena v
                        Lake palace apartment. Flat no 106, 1st floor, khaskilwada, charathe, maharashtra 416510
                        Sawantwadi, maharashtra, 416510
                        India t: [protected]
                        Canvas single print
                        Type: thin gallery wrap (0.75")
                        What a pathetic service providers are ahmedabad branch.
                        I called on [protected] the service agent was yelling at me saying that the address is not deliverable and he can't help it. He told he can't sit and check each case. He told he can't deliver and to forget about the courier.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          D.KHADER BASHA
                          from Visakhapatnam, Andhra Pradesh
                          Sep 28, 2019
                          Report
                          Copy

                          Address: 516001

                          Dear concerned,

                          A product is delivered via dtdc. The post is ordered at kadapa and it is dispatched on 15 september. They said that it will reach in 5 days. But till now it haven't reached.

                          The post is sent from kadapa, andhra pradesh to the address d. Khader basha, room no 106 satpura block, gmrit, rajam, andhra pradesh

                          It is more than 15 days being dispatched, but till now reached to me. I don't whats happening
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            [email protected]
                            from Udaipur, Tripura
                            Sep 27, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 56/7,near bus stand, Sri Ganganagar, Rajasthan, 335051

                            When i found packet my packet not packed properly that some one packed on shipping time.. Packing was different and my iteam was missed form courier box maybe form dtdc stolen my iteam because some budy packed box as is it... Somebody who was very professional stolen my iteam its was very precious... I raised ticked let see what happened
                            My courier no - z21596398
                            I want my missing iteam than i will rase my case into court...
                            Nov 3, 2021
                            Complaint marked as Resolved 
                            They denied to give any claim on this
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Nov 04, 2019
                            Updated by [email protected]                             No respond provided by company such pathetic company i ever seen...employee are thief's they stolen everything and indian laws are too week
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              dds
                              from Mumbai, Maharashtra
                              Sep 27, 2019
                              Report
                              Copy

                              Address: 1203 a wing aster dosti acres ,, s.m road, wadala east, Mumbai City, Maharashtra, 400037

                              My parcel shows delivered on 7th sep but till date my customer hasn't received the parcel, the receiver signature dsnt match my customers signature seems forged. I have been trying to coordinate with each and every person in charge but my case is not been worked on. I need immediate help in this tracking order k32786982
                              Customer name is meena dhuri
                              Sender name is sujatha shetty
                              Parcel to b delivered to mumbai
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Arimitra
                                from Jamnagar, Gujarat
                                Sep 27, 2019
                                Report
                                Copy

                                Address: Junagadh, Gujarat, 362715

                                Dear sir. We have courier parcel from bagaluru to kodinar. Gujarat but parcel not shifted from my locations. And further when i call to the person but not response. And suggest me that parcel collect from rajkot. But clearly address are given to the kodinar. And when i contact to the dttc office he advices me that contact rajkot office and rajkot officers said contact bagaluru office.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pulkit Patwari
                                  from Kolkata, West Bengal
                                  Sep 27, 2019
                                  Report
                                  Copy

                                  balance sheet & audit report

                                  Address: 21 HEMANT BASU SARANI, CENTER POINT BUILDING, 4TH FLOOR, ROOM NO.-424, Kolkata, West Bengal, 700001

                                  My consignment has not been delivered by dtdc & when i complained regarding my consignment being not delivered, then they have replied me with this e-mail.

                                  Dear customer,

                                  Greetings from dtdc

                                  Please find below status of your consignment number.

                                  Consignment no.- k40117974 status - delivered date/time[protected]:09 received by - sign

                                  Thank you for choosing dtdc,...
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  R
                                  rajeevdas2000
                                  from Delhi, Delhi
                                  Sep 27, 2019
                                  Feb 2, 2023
                                  This thread was updated on Feb 2, 2023
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  displaying that no data is available, for my awb number

                                  Address: Plot No - 3/403, Flat No - G2, Sector - 3, Vasundhara, Ghaziabad, Uttar Pradesh, 201012

                                  I had placed an order online which was shipped on 25th september 2019 with awb number as k32779577. Still on 27th september 2019 if i check the tracking status of my consignment it is just displaying "no data available".

                                  I am providing the snapshot of the tracking status that i see while tracking.
                                  Also snapshot of the online seller portal information regardiung shipping.

                                  There is no way found to contact...
                                  +2 photos
                                  Helpful
                                  124 other people found this review helpful
                                  124 found this helpful
                                  15 Comments
                                  Report
                                  Copy
                                  N
                                  Neelam_S
                                  from Mumbai, Maharashtra
                                  Sep 27, 2019
                                  Report
                                  Copy

                                  Address: Faridabad, Haryana, 121002

                                  On 25/09/19 printonweb company in noida ordered a package to me in faridabad. When i am tracking it dtdc site is showing delivered on 26/09/19 but i haven't received my package. They even don't call me for that. Sign showing on the site is not done by me. Trying their customer care number but not able to contact. Kindly solve this issue as those papers are important for me. If this is the service of dtdc courier then i am not going to suggest that for anyone.
                                  +1 photos
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    NaveenKumar#12
                                    from Fatehabad, Haryana
                                    Sep 27, 2019
                                    Report
                                    Copy

                                    Address: DTDC Courier, mehre, Distt hamirpur, Himachal Pradesh, 174311

                                    This is in reference with a courier that was delivered from salouni, distt hamirpur, himachal pradesh (174311) to ghaziabad (201012). I booked the courier at mehre,
                                    On 23 september 2019. They charged me rs. 1200 and i was promised that it will be delivered by next one business day. Unfortunately, the delivery only happened on 26 september 2019. On top of that the laptop was delivered in a damaged condition. The screen of the laptop is damaged and it is no longer useable.
                                    Tracking id: v55145730
                                    Please may i request you to look into this matter urgently and process my claim
                                    +2 photos
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      Reliance Courier
                                      1
                                      (54)
                                      SkyKing
                                      1
                                      (243)
                                      Delhivery
                                      1
                                      (3834)