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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 232

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S
SravyaBhadriraju
from Mumbai, Maharashtra
Sep 11, 2019
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We have posted our package of apprx.3.22 kg in dtdc on 03rd sept2019 and the courier services vendor has inforned that oarcel will be delivered by 7sept2019. Today is 11sept2019..
Parcel is still not delivered.. They have charged for shipment through air but sending the parcel on surface.. Parcel contain all food items of worth around 2000. Vendor not responding even if we go and ask him.. Also claiming that the parcel is delivered.. Customer care and e tracking is showing that the parcel is still waiting in hub to be processed
Source is kakinada, andhrapradesh
Destination is airoli, navimumbai
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Sep 11, 2019
Updated by SravyaBhadriraju
Dtdc consignment number is :D54267238
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    FatBox Company
    from Chennai, Tamil Nadu
    Sep 11, 2019
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    Address: Chandanagar Hyderabad, Hyderabad, Andhra Pradesh, 500050

    I submitted a parcel to be sent to hyderabad via dtdc on the 5th of september 2019. It was stopped to reach the next day or the day after. I went online to track the order and noticed there were no updates for the 6th and 7th. I called my local dtdc and they forwarded the hyderabad dtdc number. I called them morning evening and night for 2 days in a row and sent my receiver to pick up their parcel from the hyderabad office on the 7th as we could not reach them over the phone. Unfortunately, even 2 days later, my receiver was sent away and told that their order would arrive on monday (2 days later). Me and my recreational patiently and tracked again online and to our utter horror no updates were made as to the package location after the 5th!!! Today is the 11th, i'm checking the online tracking and the status is set to delivered successfully when this did not happen at all. This is fraudulent activity to mark an order as delivered when you have not. Utterly disappointed never dispatching through dtdc ever again. Utter waste of time and money over seven days.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      S
      sunoxer
      from Dehra Dun, Uttarakhand
      Sep 11, 2019
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      Address: 4 Arvind Marg Dehradun, 248001

      One Packet containing a sample part was booked for Dehradun on 6 Sep 2019. Doc No: Z26557073. This is important item was sent to us from Delhi for approval.
      Till date it is not delivered but surprisingly tracking shows delivered.
      The customer care number [protected] is not being answered.
      I filled up complaint form[protected]. But nothing happening.
      +1 photos
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        A
        Aditya Takharya
        from Mumbai, Maharashtra
        Sep 10, 2019
        Resolved
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        Resolved

        Address: Indore, Madhya Pradesh, 452001

        A shopkeeper sent me a courier from Mumbai to Indore (Zip-452001) on 6th September with the consignment number M77006066. This has very important documents and the online tracking now says not delivered (Office closed or door lock - (Cir).Also, DTDC never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only see this when i tracked it even though i went online and registered my phone for tracking. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. They are very important documents and this kind of irresponsible service is outrageous.
        +2 photos
        Jul 18, 2022
        Complaint marked as Resolved 
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          Vd. Vivek Sethi
          from Pune, Maharashtra
          Sep 10, 2019
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          Address: Thakker Bazaar, Nashik, Maharashtra, 422002

          I have used your services for sending medicines to my patient on friday, 06/09/19 from nashik city to mulund colony, mumbai bearing consignment no. P51422884. It's really very much appalling to know even at the time of writing this complaint (Today being 3rd/4th day excluding sunday) the consignment has not reached the related courier office from apex yet. Medicines (Declared on packet) were sent through your courier with intention it will reach next day but in vain. Even postal services deliver any consignment within 2-3 days.
          I had high regards for dtdc services as i used to send medicines all over india through your service but this experience has changed the impression.
          Hopefully this complaint will be taken seriously to improvise the services.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            S
            Sanika8282
            from Nashik, Maharashtra
            Sep 10, 2019
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            Address: Model colony dtdc office, Pune, Maharashtra, 411016

            I have used dtdc services at model colony, pune office to send a parcel to ludhiana, punjab. I am not able to track the package. It is showing me data unavailable for the given consignment number online and on sms as invalid consignment no. I have attached a copy of receipt. Also customer care no. Call not being received. How do i track my package or know whether it's being shipped properly?

            Consignment no. P52591355
            +1 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              S
              Satwinder Sodhi
              from Lucknow, Uttar Pradesh
              Sep 9, 2019
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              Address: Ambala, Ambala, Haryana, 134003

              I have courier an item on 5th sep and it takes only 2 days maximum for delivery if we deliver by normal post. Bt i deliver dtdc plus they said it takes 24-48 hrs bt till now product not delivered. Consignmt no is v55689570. I track my consignmt it shows processed and forwarded from last 2 days again and again. If i ask whts the problem in system???. Resolve this issue as soon as possible.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Very bad experience with dtdc.i order it on 31 aug but till not coming to me
              My parcel lost not found till date tracking number a44582313 showing delivered but not received . Just give me signature copy if Delivered. A44582313
              Sasi
              No 87
              Jj nagar
              Nagavedu
              Arakonam.631002
              [protected]
              Raja Naviwala's reply, Sep 3, 2019
              A44582313
              Sasi
              No 87
              Jj nagar
              Nagavedu
              Arakonam.631002
              9566695405
              Raja Naviwala's reply, Sep 3, 2019
              A44582313
              Sasi
              No 87
              Jj nagar
              Nagavedu
              Arakonam.631002
              9566695405
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                D
                deeepakbairagi95
                from Koraput, Odisha
                Sep 9, 2019
                Resolved
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                Resolved

                Address: DTDC – Kolkata DTDC Bhawan, 404/405, kaji Nazrul Islam Sarani, VIP road, Raghunathpur, Kolkata, 700059

                My relative had booked a courier from DTDC from Sambalpur, Odisha to Koraput, Odisha which is by the way only 450KMs with the following consignment number K20204372 and at the time of booking i was told by the DTDC agent that the consignment will be delivered in 2-4 working days maximum but its been almost 9 days and yet my parcel is not delivered and there is no proper support from DTDC to address my issue, I am trying to track my consignment from past one week and its showing the same dress again and again but the parcel is still not delivered. I called the support team and also written an email to the support team but there was no response, I am still not sure where my consignment is and when it will be delivered and there is no support for a customer to properly track the consignment or to know why the consignment is delayed. Attaching the bill and tracking details in the attachment below.
                +3 photos
                Sep 11, 2019
                Complaint marked as Resolved 
                I received the consignment on 10th morning.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                I have booked my parcel on 3rd sep with tracking no. K32285896 which should be reached to Giridih from Bandel but it is showing error "address incomplete or wrong CIR. So in case of any issue, please call to source or destination contact no in place of making it undelivered.

                delay of consignment - Comment #3530594 - Image #0
                My parcel is undelivered till date in your tracking written receiver requested delivery on another date which is wrong.this is not fare do needful and reply my loceket no D53207042
                Docket not received even after 3 days. Booked update Express delivery
                Tracking no -V55316889
                AWB no -C92518783. ...for this parcel..there is no update about shipment status.. and till now I didn't received parcel.please resolve as soon as possible as..it is already too late & very worst experience with DTDC not only in this parcel.. regarding all the parcels
                Hi there, my address is correct and enough landmark hints were given to get the delivery in time. No delivery guy has called me or either visited my location. I need your intervention in getting my courier ASAP. My Consignment Number is D52263611.
                Thanks in advance.
                Worst courier services
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                  S
                  from Delhi, Delhi
                  Sep 8, 2019
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                  Address: Kapu Stree, Chodimella, West Godavari, Andhra Pradesh, 534002

                  Eluru dtdc courier has charged high cost eluru to vijayawada it's just 60kms distance i asked to send 1 parcel it's weight below one kilo they ask 350rs and they used false weights machines they give in proper answers after that i can go another parcel service put in weight machine it's weight 600gms please consider this problem and take preventing steps
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  I have booked a consignemnt form Ahmedabad to Gorakhpur on 20th Aug 2019, Consignment number was A70289858, but after 15 days it is still undeliverd .Courier person is not too helping in the same

                  Please return my consignemnt to me if it remains to be undelivered, You can't steal it like this
                  Company number - [protected]
                  Courier boy number-[protected]
                  Payment money-. 9500
                  Olx ad-[protected]
                  Charged 310 rs and promised one day delivery., even after one nd haf day consignment not reached. Cheating customers. Consignment no v55363975
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                    R
                    Rohit Raanjaan Singh
                    from Patna, Bihar
                    Sep 7, 2019
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                    Address: Street no.-28,Qrs no.-23A, 814101

                    I have couriered an item on 12th august 2019 and still it has not reached. After complaining them they are not taking any action and telling that i will not get my courier. Now a days they are not picking my phone also. Even they have blocked my no.. I also called in head office but they are also not picking my phone. 1 month approx is going to pass.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Dear sir i dispatched my courier on 23th august 2019 form delhi and today also show status in Meera bagh delhi. My courier in too urgent because my goods hold in transport of guwahati. i was sent Billi and bill in this coiurier. Its too urgent. I bearing penalty in tranport.
                    Bill No. - Z14766013

                    Thanks
                    Best Regards
                    Nitin Kumar
                    [protected]
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                      B
                      Binanu353
                      from Kanpur, Uttar Pradesh
                      Sep 6, 2019
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                      Address: The Landmark Hotel , 10 The Mall Kanpur, Kanpur, Uttar Pradesh, 208001

                      My consignment no ' z21799449' booked fro lucknow to kanpur on 2nd sep '2019 not delivered till date. When contacted to the concerned collection centre, they are saying we redirected to tatmill centre when contacted them they say we have rediredted to mall road and the relay continues and we as customer continue to suffer.
                      Very disappointed with the approach
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      R34665207
                      It has to be reached on 4th september 2019 but it is showing misrouted, how long long will it take to reach the destination?
                      I have ordered a watch which got dispatched from Rajkot to Kolkata free school Street address. Today when I checked status it showing parcel delivered but I have not received any parcel. Please take this as s serious complaint and resolve the issue. My tracking ID is A44383140
                      Dear,
                      H89235633
                      This courier to kurnool from tirupati ap on 17th aug
                      But till now not received
                      I can try call dtdc helpline numbers but they dont lift call and not any respond very worst service in india.
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                        S
                        satyaprakash rai
                        from Pune, Maharashtra
                        Sep 6, 2019
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                        Address: palladio apartment tathawade, Pune, Maharashtra, 411021

                        Dtdc pashan has misplaced our very important courier which had critical medicines for our family. The address is : shop no 5 nikas lawn, sus road main road, pashan gaon, pune - 411021, state bank of india nagar

                        The owner is very arrogant and does not listen to anything. They have such a pathetic service and stealing people stuff. There must be strict action taken against them.

                        My courier id is :v55236456
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          S
                          surya1191
                          from Bengaluru, Karnataka
                          Sep 6, 2019
                          Resolved
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                          Resolved

                          Address: 14/31, babu street, Teynampet, chennai-600 062, 600086

                          Hello team,

                          We have sent courier last friday[protected] to chennai addressed (Ibraahim isaac, old no 14, new no 25 cathedral road, chennai-600 086) the same was not delivered yet, while we trying to reach chennai office they have not picking up calls this is what their dream dare deliver policy?

                          Cathedral area branch code cf2132 haveb not responding to our calls and simply they are updating person was not available while we are at the same address, if the deliver person not able to find the location are we responsible for that?

                          We need immediate response on this.

                          Consignment number b67207248

                          From address: anna isaac, no.6 sbi road, bengaluru-560001

                          To address : ibrahim isaac, old no 14, new no 25 cathedral road, chennai-600 086 and his phone number - [protected]
                          +1 photos
                          Aug 4, 2020
                          Complaint marked as Resolved 
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Sep 09, 2019
                          Updated by surya1191
                          Hello team, WE ARE YET TO RECEIVE since more than 10 days also we took a complaint on consumer complaint forum but no use
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                            R
                            Rajith jayan
                            from Tirur, Kerala
                            Sep 6, 2019
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                            Address: Sukritham House.Pookad-Kolakkad Road, 673304

                            My self dr gayathri mohan k.. I got a call from koyilandi dtdc.. That i have a courier tracking number d53175493. They said they cant deliver to ma address by saying ma address is out of their delivery area.. My adress pincode is 673304 its just 1 km near to atholi dtdc office... From my adress there is 8 km to the koyilandi dtdc, they saying if i not collect it will return back.. It was earlier deliverd by bluedart and other courier services.. So my question is why dtdc accepted the order i[censored] cant deliver to the adress. Its ia complete waste of time and money. I[censored] cant deliver please give a reply or letter. For legal procedures.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              DushyantKr2012
                              from Noida, Uttar Pradesh
                              Sep 6, 2019
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

                              My friend posts my important document via dtdc courier service on 10 of august. Till date, it is not delivered to me and not even courier guy contact me on the given contact number.

                              On online tracking system, it has shown wed, 14th aug'19|18:14 hrs successfully delivered. I don't know for whom they delivered it.

                              Tracking number is z14596519 and the receivers details also missing.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              They delivered my consignment to the wrong place and some of the staff members are very aggressive and having attitude problem. From the past three days, they are just fooling me no response from the DTDC except One manager he is too good at customer handling. I hope they will deliver my consignment safely.

                              NEVER TRUST DTDC
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                                J
                                JYOTI NIRANJAN DHIR
                                from Gurgaon, Haryana
                                Sep 6, 2019
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                                Shipment Summary Print Mail Me NotifyMe
                                Tracking No. F11549715 Last Status Date 05th sep'19
                                Reference No. [protected] Last Status In Transit
                                Booking Date 05th sep'19

                                Shipment Details
                                Origin Delhi Destination Bhopal Destination Pincode 462011
                                No. of pieces 1 Service Type Lite
                                Package contents
                                Shipment Tracking History

                                The above mentioned consignment does not related to me therefore you are requested to stop this consignment immediately if there is any mishapping the courier company will be responsible

                                Secondly can disqualified the agent of durgapuri Delhi of DDTDC courier who is regularly booking this type of fraud consignment on my name.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Sep 05, 2019
                                Updated by JYOTI NIRANJAN DHIR
                                Dear Customer, your consignment with tracking number F11549713 has been booked. Track your parcel at tinyurl.com/yxunrpsx.

                                The above mentioned consignment does not relates to me if there is any mishappining the your courier co will be responsible therefore you are requested to stop this consignment immediately

                                Thanks

                                J N Dhir
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                                  vitoba piska
                                  from Visakhapatnam, Andhra Pradesh
                                  Sep 6, 2019
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                                  Address: 301 SV NAKSHATRA APARTMENTS, Hyderabad, Andhra Pradesh, 500039

                                  I am supposed receive my courier by yesterday. When i check track, they updated that wrong cir or address information is wrong.

                                  If address is wrong, at least they should call contact number. They are not doing that also.

                                  My address information is correct and have give correct pin code 500039.

                                  Address:
                                  Upender reddy,
                                  Flat 301, nakshatra apartments,
                                  Annapoorna colony, medipally
                                  Hyderabad
                                  +1 photos
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Biswaraj
                                    from Bengaluru, Karnataka
                                    Sep 5, 2019
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                                    Address: 560066

                                    I was supposed to recieve an urgent document today at whitefield, bangalore. The delivery guy called me, i came down to receive the consignment and the guy was not present there, even after calling 9 times there is no response and the online tracking sows consignment redirected. These people charge a lot of money for courier and this is their service.

                                    This isnt the first time i am having this issue with dtdc. They are a bunch of cheats. The documents are very important.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      abhishekgupta100793
                                      from Mumbai, Maharashtra
                                      Sep 5, 2019
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                                      After just ONE failed attempt to deliver my courier was marked for returning to the sender.
                                      Moreover there was no phone call or message before or after the delivery attempt.
                                      I sent an email regarding this but there was no reply.
                                      Dtdc customer care in mumbai says that only one delivery attempt is done and after that all couriers are shipped back. I have this conversation in record.

                                      I tagged dtdc at twitter and raised the issue but it was also of no use.
                                      The courier it presently in Mussoorie where the sender had booked it.
                                      I want the courier to be reforwarded to me at the earliest.

                                      Below are the details of the courier .
                                      Consignment number-- Z14369569
                                      +1 photos
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        DrSamant Singh
                                        from Mumbai, Maharashtra
                                        Sep 5, 2019
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                                        Address: D-1007,Arravali Marg,Indira nagar, Lucknow, Uttar Pradesh, 226016

                                        I couriered my 2 original documents to Vadodara from Lucknow.When it was received at Vadodara my envelope was torned, also my both documents was torned from downside..Seems someone has checked it by trying to open it, as it was properly taped from all 4 sides to preserve the documents..it's so pathetic that courier company can't handle paper documents then how can we trust to send some fragile or any big things
                                        +2 photos
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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