DTDC Courier & Cargo Complaints & Reviews

My brother in law sent a courier from Agartala, Tripura to me through DTDC, Tracking no. K20463153, Ref no.[protected] on 12th August 2019.

Still its showing in Transit (Received at Facility on 16th August, 2019)!

I called several times to the phone no. [protected] of a staff (a guy) of Jalandhar branch. He gave me another number of other staff.

The lady (Phone no. [protected]) took my call only...

Dear Team,

This is to draw your attention to the irresponsible courier service by your company. There is a unknown name on the shipment summary as Ggfgt. What is this Joke?? This was an important business document.

The screenshot of the shipment summery is attached for your convenience.
Tracking ID: Z14786081. If you would like to contact me, call me at [protected] or email me at mamta.[protected]@enovateurs.com....

Awb no: n20899063
Consignment no [protected]
Origin: indore (M. P.) india
Destination: aachen, germany
Email: [protected]@gmail.com
Mobile:[protected]

Due to an error in address while labeling at shipper's end i am made to suffer for non delivery of consignment and put in a position where my consignment is in danger of returning while the company is richer by rs 15770 i paid for the services....

I ignore your service becouse i am geting schools booking parcel. This parcel come and stay 2 days on dtdc address nashik super franchisee (P19), thakar bazar new chamber, gauri nandan arcade nr jayesh park, shop no 7& 8 kamathvade road nashik... But he does not call me and then this parcel return to this parcel to the dheli office he does not get serrously and he does not recive my call.. I will call 10 to 20 more times... And without consulting...

I was suppose to receive one consignment with number b66611942, which was booked in madiwala office on 20th august, 2019. And has to deliver to babusaplaya, 560043 address before 25th august, 2019 but till now there is no update on this and its taking too longer than usual without any specific reason. None of the customer care executives are picking up the phone and giving me proper information. Highly dissatisfied with the service.
br...

Package no - k32558254
Destination pin code-713213
Source location - 700001
Kolkata

This package was to be sent to durgapur - 713213, but as the agent provided wrong pin - 713203 in the system, so the package was ultimately not delivered and returned back.

On enquiry, the dtdc agent, didnt accept the mistake and was charging more money to re-send the package., also not agreeing to refund...

In the dtdc tracking page it is showing it has been delivered. I have not received a single package yet. How can it be delivered without confirming to whom the package is handed to? It was delivered to someone else not to person to whom the parcel belongs. You are requested to look into the matter asap. It contains important documents.
Dtdc tracking id-b90816396...

Parcel not delivered but updated on the tracker as delivered.

Conversation with customer:

[23/08, 8:59 pm] rama kondapur: pl chk who has taken. I didn't get it

[23/08, 8:59 pm] rama kondapur: gachibowli. Mine is kondapur

[23/08, 9:01 pm] bharatwaj sridharan: it is coming from gachibowli office

[23/08, 9:02 pm] bharatwaj sridharan: let me check

[23/08,...

I have been cheated by dtdc courier company.
I received a courier from my home it was a induction cook top. When i receive the product the product was broken and damaged. When the concern person of dtdc was packing for shipping we told him to add a fragile sticker on the packet as the product is very fragile, insted he packed and shipped through normal delivery. He assured us that the product will be delivered as it is (He didn’t...

Some on e booked a parcel for me from aligarh (U. P.). But till today at the time of 7:40 pm not received. And it shows in online tracking system all ready delivered. I called local dtdc branch office karhal road mainpuri. He told me we can not deliver it today if you need your parcel you can collect from my office. That`s not good. I think that your service not good and the behavior of your local office on phone call very bad.
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Hi,
I received item( veena instrument) in broken condition sent from DTDC attingal. It is a valuable musical instrument for me . I spent almost 50000 RS altogether including tax. With this money I could buy a new veena. Why I put effort to get this one shows the importance I give to that item. My fedex tracking number was[protected]. Internal reference on the receipt is N20830433. If there is any solution or reimbursement policy...

Good morning
My courier no c90696823 i did not receive my order. But they updaed their website, my order was successfully delivered, sir sing is wrong mobile no is wrong please give me my courier please sir this is very important so please give me my courier thanks
Regards
Thank you
Dhivya arulraj
42 nk complex main road
Annavasal, nedungadu
Karaikal...

Consignment no. H15055317

I have sent a package to to coimbatore on 12th july, it didn't get delivered and showing that it was returned to hyderabad on 25th july. The booking center (Indiranagar, gachibowli) is saying they haven't received it. I have called multiple times to call center, no one received and not even replying to my multiple emails. Please respond....

To concerned team,
I have the following complaint against you.

My client dr. Nityananda patra sent some important document to registrar bankura university on 21.08.19.

Tracking number-k20415565

But, unfortunately the document was not delivered on time as the courier receipt was not attached with the document.

This is a mind game being played by dtdc bankura.

From...

I got dtdc courier from nuzvid to geetanjali institute of science and technology kuvur (Mandal), nellore (Dist), ap.
I got call from[protected] this number and guide me come to nellore head office and take your courier but i ask why don't you come to geetanjali institute of science and technology we mention that address only on courier but he told that there is no service to that place then why dtdc accept that address to deliver...

I sent rakhi and chocolates on 13th august
Courier boy calls on 14th saying he is having difficulty getting the address. Address was verified.
Received courier on the 17th. It had been tampered with. 2 packs of bounty (An imported chocolate) and 5 limited edition dairy milk chocolates were missing from the pack. Only one pack of bounty and the rakhis arrived. Despite repeated complaints to the local courier agency in karnal...

Respect sir
Good morning
My courier no z12822536 dt 29jul19 is not receive by me but dt of deliver 10 aug19 is so your wed side, sir sing is wrong mobile no is wrong please give me my courier please sir this is very important document so please give me my courier thanks
Regards
Thank you
Poonam tomar
W/o ravish tomar
A-70/c south ganesh nagar
Delhi 110092...

I am complaining about my television which was couriered from solapur to rourkela. My consignmwnt no. Is d52709616. My t. V is broken at the time of recieving. As on packing it is writren fragile. But they does not know how to handle this thing carefully. I am claiming for my t. V.
Kindly take necessary action on this account.
And provide us for the procedure of claiming of my parcel.

Sanjay tirkey
Rourkela...

The tracking shows that the parcel was delivered on 13 th august 2019, however the consignee still didn't receive it yet. We escalated it to dtdc customer care and their response was it was successfully delivered to the consignee and closed the case. This is very unsatisfactory and disappointing. Such a prestigious company and spoiling it's image on such a service. Please resolve the issue as my client is very upset...

As discussed on phone. The head of dtdc kalyan west branch, mr. Bhalchandra more promised to transfer our scooty through tempo with proper packaging. Instead his employee rode our 8 years old scooty by road for almost 150km without our consent. This is very unprofessional on behalf of such renowned courier service, and i urge to take action against more....