DTDC Courier & Cargo Complaints & Reviews

My package has not been delivered even though it is showing as delivered. In tracking it is showing as delivered on Nov 17th at 8.34 pm, which is false as I was at home all the time. My.tracking no is D26785495. First in tracking it is showing as not delivered dut to receiver not at home and then on top it is showing as delivered. I dont understand. Kindly resolve the issue and deliver my package.

Date of sending parcel - 08th Nov 2022
Consignment number - B14888107
Sent from Neralurur Bangalore Branch
Sent to - Indore Branch, Pincode 450221 (Nepanagar)
I have complaint 4-5 times regarding the same to the customer care but it has not been resolved.
The delivery guy has not gone to the receivers given address and wrongly updated the reason that "receiver has shifted from the given address" which is not right. My parents live there. And even the delivery person has not called on the recipient's given number before. Now the company has initiated the return to origin. It is unfair service to the customer. I opted for DTDC service by giving more money to send the parcel quickly to the receiver.

I do not want that parcel to return back to the sender's address. I want that parcel to be delivered to the given address without fail. The customer care service is also pathetic. If the company is unable to deliver the service to the customer they should shut down the company and refund my money.

I had book a courier service on 29th October 22 from Bangalore to Delhi.
Shipment number is F31154877. It's been 19 days they are not able to trace my package neither now the Manager Vinay([protected]) and Amudha L([protected]) responding to my calls.

I do every day 100 of call but they do not respond to my call. Amudha had asked me time till last Monday(14-Nov-22) by saying she will get my package delivered. but now she is not responding to my calls.

I want my package back .

I am raising a very strong complaint against Mr Karthikeyan Loganathan.
The package reference number is C27292314 and was delivered on 16th November 2022.
Mr Karthikeyan Loganthan is a disgrace and should be sacked immediately.
He annoys senior citizens like me unnecessarily. He is argumentative and abusive.
If you continue to keep him in service he will bring disrepute to your organisation.
I have informed the sender not to use DTDC anymore.

Officials are forcing people to collect consignment from their office. Otherwise they marked it as "delivered" and the consumer has to go through their harassment. Any consumer who is expecting a very important consignment can do nothing but to collect that themselves. Office is far from most of the housing areas. Officials are making the system work for them which in turn makes the consumer helpless. This has happened to me multiple time. I am sure this has happened to others as well.

Hi Team,

I have courier as on 03-Nov-2022 to Maharashtra But still did not received Courier. I never heard worst courier service like this. I really disappointed with your Service, still Courier was not yet delivered.

Consignment Number : H34093182.

I will seriously, take action and I will inform my friends and family members to not to go with DTDC courier. Even through I will publish the same issue in social media.

R/sir
My friend send an parcel contain important document as school leaving certificate and marklists
At 19/10/2022 from jaysingpur ..sangali to Pune ..dhankawadi
Shipment no..P62783138
Name : Amruta
Address : C5/4 sambhaji nagar, behind vitthal mandir, dhankawadi, pune 411043
This shipment never reach to me
06/11/2022 they update fake delivered.. when I trying to find out at dhankawadi DTDC branch that lady tell me that shipment showing delivered for further details contact to DTDC market yard branch ..
At market yard branch mr.subhash ( [protected]) gave another phone no mr.sanjay..( [protected])..
Every staff of DTDC courier dhankawadi and market yard branch are very irresponsible.. management must take strict action on them ..
And reply me now what I am supposed to do.. I want to complain this cruel and heartless staff to higher authority how and where to complain about this

In the tracking page of DTDC, the parcel is shown as "RTO returned", but I haven't received the parcel!!
AWB No. : D52296226
.
[Details]
On 03 October, I booked the shipment via a multi-courier platform "iThink Logistics".
After picking up, DTDC kept entering the status as "attempted delivery" "not delivered" "buyer not at home" while the buyer told me that he'd never received calls.
.
Then DTDC decided to return the parcel since "maximum attempts failed".
I complained but they didn't stop returning it.
.
Then the status "RTO Delivered" was shown on the tracking page, dated 20 October.
I had not received anything back.
.
"iThink Logistics" said they can't do anything "because I didn't complain within 48 hrs".
DTDC Customer Care person kept telling me "it's already delivered, you need to contact booking cp".
The numbers she gave me hardly worked. Once I got a human, but he said "I will re-enter the delivery hahaha" which never happened.
.
I paid twice the shipping charge (forward and return!), lost the parcel, and the customer is still waiting!!

My consignment number is D16996667 I haven't received my parcel, the address is showing wrong on tracking, if so, please confirm the address by calling me on the number given. Address update :- village dayalpur, city kurukshetra, post office Gurukul, Tahsil THANESAR, State Haryana, pincode 136119. Mobile number [protected]

I, am Hemanth and it is couriered on 7 th nov 2022 and my consignment number is D25460348 I should get my order today but I am not getting it and it is showing delivered there in the tracking app but it is not yet delivered and it is showing it is in the coimbatore hub... and no one is picking up the call I want my order soon to amrita Vishwa vidyapeetam coimbatore,[protected] and please call when it is delivered

Respected all,
I think my parcel (U[protected] got lost.
And, this is really terrible for me.
I am attaching the details of parcel status.
See the unresponsive attitude of DTDC.
I Hope you will improve your service and not let any other suffer what I have faced from the last couple of days.
At the same no contact numbers are received by this company.
Really shocking and shameful.
Thanks & Regards
Abhishek Mishra
1st floor
A-77
Samsparsh House
Sector- 4
Noida
Uttar Pradesh
201301

Courier not delivered and no action done from DTDC team. Dont go for DTDC. ill lodge a police complaint and will take the legal action.

I raised a query, complained with the customer care. I don't even receive any updates. I am ready to take illegal action against DTDC to loot the customer's packages. They are blocking the number if I say that I will take the legal action. If the customer's product is missing they are responsible for it. But they are not responsible. Till now I didn't get any notification from the DTDC. I didn't get any reply for the query. They closed it without doing any action. Don't go with DTDC. It's fraud.

Dear sir,
My Consignment no - M23325373 was booked from Thane Maharashtra on dated 4th November 2022 and tracking status also shown at Solapur hub
I have already contacted with Solapur branch on mobile number [protected].
He said the consignment already reached Akkalkot On dated 5th November 2022
For collecting same consignment I went at DTDC office akkalkot he said till not reached.
Just he has put the mobile off.

This is in reference with courier that was delivered from Lucknow to Bangalore. I booked the courier from DTDC Aashiyana branch on 03/11/2022 and it reached Bangalore on 07/11/2022. My laptop was delivered in damaged condition, the back of laptop is damaged cracked. I asked twice nothing should happen to laptop and it should be send with proper care, the company said its their daily thing.

DTDC Consignment Number – D17549705br...

A93581023 this is my tracking number, ... in the portal shows that they delivered the product but i didnt get it now ..
how can you deliver to anyone, and if not then why you put this status.. i need this order as soon as possible

Tracking No M17401435

Above mentioned shipment was yet not delivered by pathetic delivery agent also I have not got a single call from your office...third class service by ground staff and management just not bother how customers are pissed off by your service...without attempting to deliver the package just blindly putting remark as RECEIVER NOT AVAILABLE..is there any one who can look into this matter...

person is very much available 24 hours to receive the package
Nobody bother to call

I had ordered one item from a shop owner and I returned it to them via DTDC. It was updated in DTDC site that the item has been delivered, but the shop owner hasn’t received it. They have proof that they have rejected it. And they are not issuing my refund. After continuous interaction with DTDC, they agreed that courier person hasn’t delivered the item and have updated the status as successfully delivered, and the package is with DTDC.

Now they are not even replying to my mails.

Package misplaced please get me as soon as possible... Please urgent dilivery my package on my destination Pune Maharashtra...411058

Package misplaced please get me as soon as possible...
Please urgent dilivery my package...