DTDC Courier & Cargo Complaints & Reviews

In the tracking page of DTDC, the parcel is shown as "RTO returned", but I haven't received the parcel!!
AWB No. : D52296226
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[Details]
On 03 October, I booked the shipment via a multi-courier platform "iThink Logistics".
After picking up, DTDC kept entering the status as "attempted delivery" "not delivered" "buyer not at home" while the buyer told me that he'd never received calls.
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Then DTDC decided to return the parcel since "maximum attempts failed".
I complained but they didn't stop returning it.
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Then the status "RTO Delivered" was shown on the tracking page, dated 20 October.
I had not received anything back.
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"iThink Logistics" said they can't do anything "because I didn't complain within 48 hrs".
DTDC Customer Care person kept telling me "it's already delivered, you need to contact booking cp".
The numbers she gave me hardly worked. Once I got a human, but he said "I will re-enter the delivery hahaha" which never happened.
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I paid twice the shipping charge (forward and return!), lost the parcel, and the customer is still waiting!!

My consignment number is D16996667 I haven't received my parcel, the address is showing wrong on tracking, if so, please confirm the address by calling me on the number given. Address update :- village dayalpur, city kurukshetra, post office Gurukul, Tahsil THANESAR, State Haryana, pincode 136119. Mobile number [protected]

I, am Hemanth and it is couriered on 7 th nov 2022 and my consignment number is D25460348 I should get my order today but I am not getting it and it is showing delivered there in the tracking app but it is not yet delivered and it is showing it is in the coimbatore hub... and no one is picking up the call I want my order soon to amrita Vishwa vidyapeetam coimbatore,[protected] and please call when it is delivered

Respected all,
I think my parcel (U[protected] got lost.
And, this is really terrible for me.
I am attaching the details of parcel status.
See the unresponsive attitude of DTDC.
I Hope you will improve your service and not let any other suffer what I have faced from the last couple of days.
At the same no contact numbers are received by this company.
Really shocking and shameful.
Thanks & Regards
Abhishek Mishra
1st floor
A-77
Samsparsh House
Sector- 4
Noida
Uttar Pradesh
201301

Courier not delivered and no action done from DTDC team. Dont go for DTDC. ill lodge a police complaint and will take the legal action.

I raised a query, complained with the customer care. I don't even receive any updates. I am ready to take illegal action against DTDC to loot the customer's packages. They are blocking the number if I say that I will take the legal action. If the customer's product is missing they are responsible for it. But they are not responsible. Till now I didn't get any notification from the DTDC. I didn't get any reply for the query. They closed it without doing any action. Don't go with DTDC. It's fraud.

Dear sir,
My Consignment no - M23325373 was booked from Thane Maharashtra on dated 4th November 2022 and tracking status also shown at Solapur hub
I have already contacted with Solapur branch on mobile number [protected].
He said the consignment already reached Akkalkot On dated 5th November 2022
For collecting same consignment I went at DTDC office akkalkot he said till not reached.
Just he has put the mobile off.

This is in reference with courier that was delivered from Lucknow to Bangalore. I booked the courier from DTDC Aashiyana branch on 03/11/2022 and it reached Bangalore on 07/11/2022. My laptop was delivered in damaged condition, the back of laptop is damaged cracked. I asked twice nothing should happen to laptop and it should be send with proper care, the company said its their daily thing.

DTDC Consignment Number – D17549705br...

A93581023 this is my tracking number, ... in the portal shows that they delivered the product but i didnt get it now ..
how can you deliver to anyone, and if not then why you put this status.. i need this order as soon as possible

Tracking No M17401435

Above mentioned shipment was yet not delivered by pathetic delivery agent also I have not got a single call from your office...third class service by ground staff and management just not bother how customers are pissed off by your service...without attempting to deliver the package just blindly putting remark as RECEIVER NOT AVAILABLE..is there any one who can look into this matter...

person is very much available 24 hours to receive the package
Nobody bother to call

I had ordered one item from a shop owner and I returned it to them via DTDC. It was updated in DTDC site that the item has been delivered, but the shop owner hasn’t received it. They have proof that they have rejected it. And they are not issuing my refund. After continuous interaction with DTDC, they agreed that courier person hasn’t delivered the item and have updated the status as successfully delivered, and the package is with DTDC.

Now they are not even replying to my mails.

Package misplaced please get me as soon as possible... Please urgent dilivery my package on my destination Pune Maharashtra...411058

Package misplaced please get me as soon as possible...
Please urgent dilivery my package...

DTDC courier service not dilivery time to time please Take action...My package stop in one place last 4 days ...
Please urgent dilivery my package...
U19922370..
Pune Maharashtra ...411058

Complaint against DTDC Gurgaon Sector 15. AWB no. Z39279916.
Sender sent from Sector 48 Gurgaon and delivery for Sector 29 Gurgaon (same city). The DTDC Sector 15 office received package from the sender on 4 Nov, there wasn’t any further updates for some 20 hours. Raised query, then FDM prepared status came. On 5 Nov 12PM, it showed out of delivery. No calls or messages. End of the day it was mentioned “undelivered & redirected”. God knows where because now when I track, there are no details at all. Website issues or the order itself if removed from system. And since 4th I have been calling their office number, no response. This isn’t the first time I’m accounting this sort of experience with this particular DTDC office. They’re notorious for delaying products, misplacing for days. Now this being food items, I wonder in what state it would be delivered.

I have a parcel with DTDC for Laptop return to my previous company. I got a call on 2nd November at 5:57 PM that my courier is rerouted because of festivities rush and I need to make a payment of 5rs to activate my parcel. A link was provided on which I had to feed my UPI Pin and money automatically got debited from my account. The person who called me was aware of my DTDC Parcel number. The link for payment was as given below:
SBIUPI Confidential:Dont share if asked!gLIONn9cbsfmjcuBNXdSY%2BcPrD39sgeoZRybFjv6q360yf7%2FPvUsV%2BGzUcqwmzAJ%215...⇄

Yesterday on 3rd November at 7:56PM two transactions were made from my account which I was unaware of, for Rs 4999 and Rs 4500.

Consignment # V72379974, not delivered to me, wherein, they updated in their websites - that it got delivered..

When i approached them - they reluctant to help.

1. Not picking up the call since past 5 days.
2. Courier has been delivered to DTDC Gurugram Apex Branch but they are not picking up the call nor they are responding.
3. Due to holiday on Haryana Day on 01st November, they did not dispatch the courier that day and marked the status by themselves that address is wrong.
4. Still we have taken 1000 follow-ups but there is not clear status, even the people who have taken DTDC Services have told they cheat people and loose their parcels like this or keep their for couple of weeks because of their laziness.

After so long wait the order was finally at my nearest branch of DTDC and the same day it showed as out fpr delivery and then undelivered(consignment redirected)no one tried to contact me..
What kind of service is this... Extremely disappointed.. Not acceptable...

The shipment has not been received request for delivery of the package today at early as possible.