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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 25

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M
Mp0419
Nov 28, 2022
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I have a courrier which was sent from Bangalore to Nepal via express way from dtdc on 19/11/2022 with consignment number N21162018.
Tracking shows shipment not registered and no details available and till now the courrier has not been delivered.
Calling customer service or their office is asking for consignment number and they say it's not registered yet.
Is there any help we can get to find our package.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    A
    asimte
    from NEW DELHI, Delhi
    Nov 26, 2022
    Resolved
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    Address: RZ - 1 SYED NAGLOI , NR. ST. MARKS SCHOOL MEERABAGH , SUNDER VIHAR NEW DELHI - 110087

    MY Courier tracking no M23461327 this packet booked in chembur branch[protected] from delhi. But still this packet not received today is[protected] delivery already over days, right now courier online details received in meerabagh[protected] morming 8:32am branch, but meerabgh manager not any single help and miss behave.

    I raised a query, complained with the customer care. I don't even receive any updates. I am ready to take illegal action against DTDC to loot the customer's packages. They are blocking the number if I say that I will take the legal action. If the customer's product is missing they are responsible for it. But they are not responsible. Till now I didn't get any notification from the DTDC. I didn't get any reply for the query. They closed it without doing any action. Don't go with DTDC. It's fraud.

    so i request u please resolve my query as soon as please find my packet this is very important for me.
    And please action in meerabagh branch this peoples miss behave for customers.

    Regars,
    Ashif
    [protected]
    Nov 28, 2022
    Complaint marked as Resolved 
    MY Courier tracking no M23461327 this packet booked in chembur branch 21-11-2022 from delhi. But still this packet not received today is 26-11-2022 delivery already over, right now courier online details received in meerabagh 23-11-2022 morming 8:32am branch, but meerabgh manager not any single help and miss behave. so i request u please resolve my query as soon as please find my packet this is very important for me. And please action in meerabagh branch this peoples miss behave for customers. Please courier my packet as soon as. Regards, Ashif 8860772034 [email protected]
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Priyankaprajapat
      from Jaipur, Rajasthan
      Nov 25, 2022
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      Shipment mo -D18334654
      After showing out for delivery since morning my parcel has not been delivered yet.
      It shows now parcel not delivered (office closed or door lock - (cir)
      It is very urgent. Please look into this
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        soujanya1989
        from Hyderabad, Andhra Pradesh
        Nov 25, 2022
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        Address: Sri Sai Sravani Nilayam Flat No 304 Mallareddy Nagar Beeramguda Hyderabad

        DTDC TRACKING Number H68726897. I have to receive my parcel in the month of september but yet not delivered. I have called to DTDC customer care and followed many times and also raised compliants in order to deliver my parcel, but still it is showing in transit. I want to raise compliant to take action on them to refund my parcel amount, courier charges, delay charges.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          Priyankaprajapat
          from Jaipur, Rajasthan
          Nov 25, 2022
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          Shipment no- D18334654
          After showing out for delivery since the morning on 25/11/2022 my parcel has not been delivered still. No delivery partner tried to contact me whatsoever and now it’s showing parcel not delivered (office closed or door lock - (cir).
          It is very urgent. Please look into this
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            A
            amiejais
            from Chennai, Tamil Nadu
            Nov 25, 2022
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            I have booked an order on Nov 21, 2022, and they told me it will be delivered by Nov 22, 2022, and today is Nov 25, But it still not delivered. I tried reaching via their customer care and raised an complaints via didc website not no has any knowledge about shipment status.. Now they are not responding over calls too.

            below are dcdc booking id
            V66349704 and #4579045 ( didc online complaints number)
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Umema
              Nov 23, 2022
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              My parcel Z39726741 has to come by 22 nov but I haven't received it yet and it was a prepaid order please give me my parcel fast
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                S
                Sumanr19
                Nov 23, 2022
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                Address: Miryalaguda

                On 08.11.22, Package (H[protected] was couriered to Jubiliee hills (Hyderabad) from Miryalaguda (Telangana). It was assured that by 10th it will be delivered. Even today same was not delivered. instead it was detailed at banjara hills reasons unknow to anybody.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  M
                  MjjRana
                  from Delhi, Delhi
                  Nov 23, 2022
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                  Tracking no is Z91686998
                  And this show that address is incomplete, but address is right.

                  Sudesh rana
                  E-163 hari krishna township
                  Ajwa road, Vadodara
                  Gujarat -390019

                  Please help that this product should be reach this right distinition
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    K
                    Krrina
                    Nov 22, 2022
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                    My tracking number is H34286077. Origin is Hyderabad, destination is chennai . Booked on 11.11.22 . Still now its not delivered, when I try to track, no data is available on the website. Kindly look in to this issue
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Umaima.m
                      from Ujjain, Madhya Pradesh
                      Nov 21, 2022
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                      My parcel has to come from Delhi and it is in Indore from past 3 days and Indore DTDC apex is just 2 hours distance from the location where the parcel has to be delivered please give me my parcel soon !!
                      It is very urgent
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Mxnjvak
                        Nov 21, 2022
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                        Listen it shows my parcel rerouted and forword ro faculty it will reach receiver or not or missed in middle
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          M
                          mano4umba
                          from Hyderabad, Telangana
                          Nov 21, 2022
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                          DTDC Courier & Cargo — Non- delivery of parcel and wrongly reason update
                          Date of sending parcel - 09th Nov 2022
                          Consignment number - D47021434
                          Sent from Chandanagar Hyderabad Branch
                          Sent to - Bangalore Branch, Pincode 562114
                          I have complaint 10 times regarding the same to the customer care but it has not been resolved.
                          The delivery guy has not gone to the receivers given address and wrongly updated the reason that "incorrect address" and "Refused delivery"which is not right. Even the delivery person has not called on the recipient's given number before. Now the company has initiated the return to origin. It is unfair service to the customer. I opted for DTDC service by giving more money to send the parcel quickly to the receiver.

                          I do not want that parcel to return back to the sender's address. I want that parcel to be delivered to the given address without fail. The customer care service is also pathetic. If the company is unable to deliver the service to the customer they should shut down the company and refund my money.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            A
                            Anngol
                            from Kolkata, West Bengal
                            Nov 20, 2022
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                            Address: Army camp vande matram marg central ridge forest opposite to buddha jayanti park gate no 2 Delhi 110060

                            I have sent at parcel to Delhi pin code 110060 from Kolkata. The Mobile no was on the envelope the delivery man didn't contact me and return the parcel back to there branch . It has important document in it
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              karthik_ak
                              Nov 19, 2022
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                              Hi
                              The tracking ID of my courier is H34505597

                              The status is Delivered but the receiver has not received it at all. There’s also a receiver name mentioned
                              How could this be possible!
                              This is not acceptable
                              Kindly look into this issue and update me
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                KarthicC
                                from Greater Noida, Uttar Pradesh
                                Nov 19, 2022
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                                Address: Pari Chowk Branch (N35)

                                I have booked a courier (Air cargo) from Cuddalore, TN to Gr.Noida, UP. Consignment number -D26373093. After receipt of courier, opened and check the TV. It was damaged. Please replace the TV / compensation of the same.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  R
                                  Nov 18, 2022
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                                  Website: www.dtdc.in/tracking/tracking_results.asp

                                  Sent package at source on 12 nov after confirming that the destination
                                  pin-574235 is SERVICEABLE area. BUt the destination DTDC franchise claims it not SERVICEABLE.

                                  from dtdc website (https://www.dtdc.in/covid_pincodes.asp) i can see that destination pin-274235 is listed in serviceable.
                                  Is this is case then why did the source partner accept the package?

                                  currently its in "Not Delivered(AREA NON SERVICEABLE-(DIR))" status.

                                  Already its too late kindly do needful asap.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Mishaman
                                    from Noida, Uttar Pradesh
                                    Nov 17, 2022
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                                    Address: F-1102,, AIG Park Avenue, Gaur City 1, greater noida, UP

                                    My package has not been delivered even though it is showing as delivered. In tracking it is showing as delivered on Nov 17th at 8.34 pm, which is false as I was at home all the time. My.tracking no is D26785495. First in tracking it is showing as not delivered dut to receiver not at home and then on top it is showing as delivered. I dont understand. Kindly resolve the issue and deliver my package.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Shipra M
                                      from Nepanagar, Madhya Pradesh
                                      Nov 17, 2022
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                                      Address: DTDC Bengaluru

                                      Date of sending parcel - 08th Nov 2022
                                      Consignment number - B14888107
                                      Sent from Neralurur Bangalore Branch
                                      Sent to - Indore Branch, Pincode 450221 (Nepanagar)
                                      I have complaint 4-5 times regarding the same to the customer care but it has not been resolved.
                                      The delivery guy has not gone to the receivers given address and wrongly updated the reason that "receiver has shifted from the given address" which is not right. My parents live there. And even the delivery person has not called on the recipient's given number before. Now the company has initiated the return to origin. It is unfair service to the customer. I opted for DTDC service by giving more money to send the parcel quickly to the receiver.

                                      I do not want that parcel to return back to the sender's address. I want that parcel to be delivered to the given address without fail. The customer care service is also pathetic. If the company is unable to deliver the service to the customer they should shut down the company and refund my money.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        Arooshi4845
                                        Nov 16, 2022
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                                        I had book a courier service on 29th October 22 from Bangalore to Delhi.
                                        Shipment number is F31154877. It's been 19 days they are not able to trace my package neither now the Manager Vinay([protected]) and Amudha L([protected]) responding to my calls.

                                        I do every day 100 of call but they do not respond to my call. Amudha had asked me time till last Monday(14-Nov-22) by saying she will get my package delivered. but now she is not responding to my calls.

                                        I want my package back .
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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