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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 16, 2024
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DTDC Courier & Cargo reviews & complaints page 238

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K
Kav92
from Bengaluru, Karnataka
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unprofessional response and no timely delivery

Address:Cognizant Technology Solutions, Plot No B 40 41 & 44, Old Mahabalipuram Road, Sirucheri, Chennai - 603103, Sipcot IT Park, Chennai, Tamil Nadu, 603106

I was supposed to receive mobile case from dtdc. Courier was booked from guindy to siruseri. The courier reached the nearest transit location by 10.30 am and it was out for delivery and still the status is in out for delivery status.

Upon reaching the consumer support number provided by dtdc, the guy who picked the call answered in a unruly manner. Courier from guindy went to pallikaranai and from there to navalur from there...
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M
Mrinmoy Laboni Pal
from Mumbai, Maharashtra
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parcel

I have a parcel. Tracking no is d53004622.
Full address is this
Shiney collection
Sagar vihar apartment
First floor
Near keshranand petroleum
City: dondaicha
Pin:425408
Maharashtra
Mb: [protected]

From
Laxmi
No update from 22. Nd july.. Solve it as soon as possible... Already i have loss for this delay... Deliver it within 8/9 august...
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S
Shivahyundai
from Chennai, Tamil Nadu
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courier not received

Address:Shiva Hyundai Belaisa, Saidwara, Opposite Reliance Petrol Pump, Azamgarh, Uttar Pradesh, 276001

Dear sir/mam,
My consignment number m76758064 azamgarh dtdc courier mai mera courier aaya hua hai jiska mujhe abhi tak koi bhi call ya message nhi aaya courier mobile number. [protected], [protected].. Is number pe call kar rahe to koi call picup nhi kar raha hai... Naahi koi jawab mil raha hai... Aplog ki seva bahot khrab hai ese hi kam karenge aplog...
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V
Vandana vinay reddy
from Mumbai, Maharashtra
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damaged goods parcel

Address:Mumbai City, Maharashtra, 400050

I have sent parcel of some fragile starbucks bottles and with due care taken and bubble rapped etc... I have even take the insurance cover... Kindly address my claim of ₹7000. I have bills to what have been sent. My consignment number is e75949094.
This parcel has been sent to hyderabad (500020) from mumbai (400050). These goods have been told to be handled with care. Even then such massive damage is not acceptable.....
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S
Shreya S.
from Delhi, Delhi
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consignment number showing as invalid

Address:Delhi, New Delhi, Delhi
Website:dtdc.in/tracking_query_form.asp

I had booked a courier for delivery from delhi to gurgaon on sunday (4th august). The package was picked up from my house and i got an sms from dtdc on 5th august at 3pm saying my package was booked and the tracking id (Same as on the slip provided to me) was z12622209. However, when i am trying to track the details of the package online - it says invalid consignment number and does not show any details of its status. I have spent 20 minutes...
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Darshan M. Trivedi
from Delhi, Delhi
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courier consignment not received - a43947804

Address:A-14, NTC officers Staff Colony, Coimbatore, Coimbatore, Tamil Nadu, 641011

My Mother has sent pickles from Ahmedabad to Coimbatore on[protected] vide Courier No:A43947804 by paying Rs.360/-. After one week i sent mail to their customer care on[protected] with Screen shot of DTDC tracker page. I received phone call and told that the item which was couriered is damaged and we will dispatch soon. on[protected] days when i not received any courier again i sent mail to [protected]@dtdc.com.

Still its...
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Address:Spectra metro heights, nagole, hyderabad, Hyderabad, Andhra Pradesh, 500068

Its regarding my consignment, track no h15788414 where i send parcel from dtdc bandlaguda, hyderabad on 29th july as its was conveyed that shipment will be delivered to the said address by 31st july -01st august.
Though the shipment reached to kolkata - garia office on 31st july at dtdc office but till date i. E 06th august its has not been delivered.
When i call to customer care number today i. E 06th, customer care representative...
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S
sanjeetgst
from Doiwala, Uttarakhand
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Courier is also involve in the fraud with yesphone21.com

Address:Mumbai City, Maharashtra

I Ordered a Realme X mobile from Yesphone21.com on dated 26 july 2019 for Rs 15790/-

But I received a wireless speaker through currier no. M92163589

I try to contact them thought Contact Number [protected] and Email ID [protected]@yesphone21.com provided on the website. Neither the number working nor the email id is genuine. I received my order confirmation on 12:45Am 26 july 2019 from this website by email id “[protected]@sg2plcpnl0104.prod.sin2.secureserver.net”...
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S
Sai Ram Kota
from Bengaluru, Karnataka
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order has not yet received

Address:Mysore, Karnataka, 570027

My package with tracking no. I[protected] has been booked on 31th july 2019 from mumbai, to deliver it to mysore with proper address and phone number. The packet has been there in mysore from 2nd august 2019 from that day to today (5th august 2019) and my shipment status is showing that "out for delivery" and "not delivered ("not delivered (Receiver not available (Cir)" for 3 to 4 times. Earlier we were told that it will be delivered within...
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P
Pratibha Laxmi
from Mumbai, Maharashtra
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damaged and torn packages

Address:New Delhi, Bokaro, Jharkhand, 827004

Consignment no. - d52464001
I got 13 packages couriered from delhi to bokaro by dtdc on 24th july 2019. On receiving them on 29th july 2019 at bokaro, most of them were torn and damaged. The stuffs inside were wet and few even had muddy soil. I have been pursuing and following up with dtdc for more than a week now but there is no progress in the status. I am attaching the pictures of the receipt, and the damaged packages....
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sadhna14g
from Delhi, Delhi
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item not delivered

Dear sir,

My dtdc courier was not delivered on time when i checked, they said out for delivery on two consecutive days. After that they put wrong information doe successful delivery. But when i wnquirea said can't deliver due to off day. But they are totally misguiding form past three days. Moreover just for 4 papers i paid rs 90. More than speed post.. Up to this time it would have been reached without any hurdle..
br...
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N
Nawratan Singh
from Mumbai, Maharashtra
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delay in courier delivery

Address:C/O KK BORDOLI,BHAWNI PHUKHAN PATH, PHUKHAN NAGAR, 785640

Dear sir
I had courier 01item from jaigaon, alipurduar westbengal on dated 31.07.2019 but as per your policy service green should deliver items in 72hours but even after 120hrs of courier item has been not yet received.
such service is not good from customer view.
consigment No:-V54595614
Date of couirer:-31.07.2019
Kindly Look in this as soon as possible...
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C
Ch durga Bhavani
from Vijayawada, Andhra Pradesh
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courier not delivered but in status showing delivered

Address:Farrukhabad, Uttar Pradesh, 209502
Website:DTDC couriers

Hi
Our dtdc courier number x31598138 not delivered still dispatched from tamilnadu to uttar pradesh more than 15 days before.
But in status showing delivered but in real not delivered we spoken to courier office in the delivery area they also told they still didnt received the parcel.

We registed complaint in mail to dtdc courier but they didnt solved problem still. Dtdc customer care numbers also wrong they are...
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Address:Karimnagar, Andhra Pradesh, 505001

I see the tracking is marked as delivered but the item is not yet received. I have never faced this kind of issue with any courier. This is lot of pain to track back where the package is. Delivery address is karimnagar and tracking shows it delivered in hyderabad. Could someone please look into this issue and resolve at the earliest?

Tracking number : h88986422...
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2862
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing/non tracking of my consignment no. m76202655

Address:Jetpura gate, Chandrapur, Maharashtra, 442401

I have booked my parcel on dt 29-07-19 from dtdc brach - jetpura gate dist. Chandrapur vide consignment no. M76202655 but exremely sorry to inform you that no data available while tracking online. On enquiry with the branch person, he is telling that he is trying to search where is my parcel. How is it not traceable.
Pl. Look into the matter & resolve my problem.

Regards
R k goenka...
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I booked a consignment under docket no. V55015156 on 02/08/2019 with dtdc franchise at aicher/greater noida-201308 around 16.15 hrs as dtdc plus service and paid the charges as per tarrif. The courier did not reach my address at destination on 03/08/2019 till late night as well no tracking details available after 01.46 hrs of early motning of 03/08/2019. I contacted your franchise at kolkata (Pin-700159) and they also confirmed that this...
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Pandit Ashok Kumar Mishra
from Noida, Uttar Pradesh
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consignment no. z13442055 dt. 26/07/2019

Address:273002

I book my consignment on 26/07/2019 from ghaziabad, for delivery at state bank of india, sonbarsa branch, distt-gorakhpur. By searching status the consignment reached dtdc gorakhpur on29/07/2019. At least 6days past the consignment still at dtdc gorakhpur. Sonbarsa is just 22 km. From gorakhpur and the consignment still dumped at gorakhpur since 29/07/2019. Is this the customer service of dtdc if so it means it is running on ram bharosey....
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D
Deepikaalgani
from Bengaluru, Karnataka
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courier not yet delivered

Address:Bangalore, Karnataka

My colleague has used dtdc plus services yesterday i. E., friday 02/08/2019 for sending parcel within one day and when i’m tracking the status online, it’s showing in transit at bangalore air hub from 10:44hrs of 03/08/2019. It has not yet been delivered to me and as tomorrow is a sunday, i can’t get the delivery. I need that parcel by sunday so that i can go to other place by night. Because of this delay, i’m getting into trouble....
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Darleen Colaco
from Mumbai, Maharashtra
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courier not delivered as promised

I am writing this with high dissatisfaction with the service provided by dtdc. I had an urgent courier to be sent to goa which i did on the 01/08/2019 from mumbai malad.. As i paid additional cost for an express delivery and wa assured the delivery will be done today 03/08/2019.

Now as i have checked she consignment status it shows not delivered reason :last mile misroute.. This is highly unprofessional service my dtdc in...
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D
Direwolf
from Mumbai, Maharashtra
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my consignment is not delivered

Address:Lucknow, Uttar Pradesh, 226014

My consignment no. Is z21261363 is not delivered however the parcel reached lucknow on 31st july.
There were no calls regarding that it can't be delivered and they just returned the parcel to the origin without informing me.
If i dont tract the order online i would've not known about order...
Atleast they should call me that your order cannot be delivered so i can pick it up..
Even they dont inform me that my order...
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