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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 238

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R
Rana Bharti ji
from Mumbai, Maharashtra
Aug 19, 2019
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Address: Narela, North West Delhi, Delhi

I sent a courier from DTDC Courier & Cargo, Branch Narela, Delhi-40 to Sarvesh Rana on his office address
Yin Fusesi
Network science and technology
No 506 Ziyue road
Minhang district
Shanghai
Zip: 200241
but the said courier did not deliver in China to the said address. The status of said courier is shown as delivered in India on the tracking ID number N20883928. I want to know why my said courier did not deliver in China even i gave the proper address of China in the receipt.
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    D
    D .K Lamba
    from Haridwar, Uttarakhand
    Aug 19, 2019
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    Address: Usha Breco Ltd. Maa Chandi Devi Udan Khatola Haridwar., 249401

    Dear sir,
    My personal courier (Rakhi) booked from lucknow to haridwar on dt 8.08.19 but till date not received.

    Within 11 days courier not received from lucknow to haridwar?

    Requested to that please check status of my courier and delivered it,
    Tracking number = z14486751

    Thanks & regards,

    Dushyant kumar

    Maa chandi devi udankhatola
    Usha breco limited
    Najibabad road, haridwar
    Uttarakhand – 249 408| india
    Mob :- [protected]
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    I sent a gift to my sister on rakshya bandhan . It contained a gift item (card) with a dairy milk chocolate and Rs200 cash in it .. My sister only recieved the chocolate but there was no cash inside .And this is the [censored]ing bastard truth of this Mother [censored]er courier service ..
    My package number is Z13830728 which is be delivered by 13 August but it is not delivered till date. I send a Rakhi to my brother and tomorrow is raksha bandhan. Address was wrong as the status say but i m pretty sure address is right and I haven’t received any calls. All contact numbers are bogus no one is picking up.
    WORST DTDC
    My consignment no. is Z21180852. and this consignment is not yet delivered to my person in kanpur
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      S
      sudhishkumar
      from Samastipur, Bihar
      Aug 19, 2019
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      I ordered one item from mannar craft and they despatched it through dtdc courier on 14/8/19 with tracking no r 34407633. It was correctly received at karunagappally on 16/8/19. But yet to be delivered. They intimated that they will not arrange home delivery. Is courier agents have no responsibility to deliver the consignment they booked. Please intervene.

      Sudhish kumar
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Consignment K20327158 booked on 05/08/2019 but till now not delivered to the destination. Tracking status is shown same for last three days.
      I didn't get my medicine in time and very irresponsible answer from the courier service.it came here 29 th of August but still now I didn't get such stupid courier services
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        A
        Aneeshpala
        from Chennai, Tamil Nadu
        Aug 19, 2019
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        Address: 600087

        Booking no: b65414705, courier not received, they have closed the case as door closed. The delivery person came to my house on 17/08/2019 and checked, at that time i was went out he left the place. Once i contacted a person in chennai at your office the delivery person attended the call, his response was terrible, is this the way to give proper response to a customer, he told me"this is our procedure, who told you to book on dtdc". The response was so irritating as customer, please arrange to deliver my item immediately and please don't send such arrogant irresponsible persons
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        I send one parcel on 23rd july from Bangalore and based on tracking details it is returned to Bangalore hub on 27th july but till today it is not yet reached my place and no executive not called me regarding the parcel. Moreover customer care is not responding.

        courier not received/ very poor, bad response from your delivery person - Comment #3513534 - Image #0
        My coriour is Vapi dtdc office in 14/08/2019 but the courier does not deliver to me, we will wait after some days but no response. please provide a solution shortly

        tracking no:- Z13246239

        courier not received/ very poor, bad response from your delivery person - Comment #3513606 - Image #0
        The address given before is not deliverable by dtdc that’s why I want to give another address to get my parcel
        Kumari dollly's reply, Aug 12, 2019
        I want to change my address because previous adress I have given that adress is not deliverable by the dtdc courier so I want to change the previous adress so that I can get my parcel easily
        My shipment is coming redirected I wanted to know what does it mean no reply from DTDC tracking number is K32661715
        One document booked from Visakhapatnam from 6th August. Till now it is not received at bbsr Hub. Please help to get this packet.

        No- V55384067
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          J
          Joshi Ayush
          Aug 18, 2019
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          Address: near shyamganj, Bareilly, Uttar Pradesh, 243123

          Dear dtdc,
          Why do you call yourself a courier company when u cant transport my courier to my home which is hardly 10 km from your office here... Ur workers there say we dont have facillity to provide u there... U hav to come here to collect it.. So wats the use of yours then.. If things keep on going like this.. I dont think is far enough that u will end up in worsened conditions...
          Yours sincerely,
          An annoyed customer...
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          When the order was placed I didn't gave my pin code so order was delivered to kanpur but when my calling courier services then they are not picking the call.
          If parcel has been lost then I want compensation.
          If not so I would do complaint or fire case against DTDC Courier and Cargo.
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            H
            Huzoor Ahmad
            from Mumbai, Maharashtra
            Aug 18, 2019
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            Address: 224001

            My item not reached to my destination address that is nuh mewat haryana 122107 and returned to me but my fee not refunded. My item which i sent to nuh haryana 122107 not reached the address and returned to me. And your executive neither called nor informed the recipient. My item returned to me without any information. But the fee of currier not refunded. No any executive contact the recipient/receiver. When last and second last time i tracked the currier then its location was sohna gurugram. Although my destination address was nuh mewat 122107
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              G
              Gangadhar N
              from Bhubaneshwar, Odisha
              Aug 18, 2019
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              Address: Bhubaneswar, Khordha, Odisha, 752050

              My package with tracking no. K20635127 has been booked on 5th august 2019 from jatni, odisha to deliver it to kurnool (Pin code 518007) with proper address and phone number.

              The tracking information of the packet shows "last mile misroute - (Otr)" and the letter is still at vishakaptam from 7th august 2019 to till today (18th august 2019). I tried to contact the concerned courier multiple times since 7th august 2019. I have my original certificates in the parcel. Can you tell me what am i supposed to do now?
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                V
                vickysarkar
                from Mumbai, Maharashtra
                Aug 18, 2019
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                Address: H.no:-2-121, KAGAZNAGAR., 504296

                Sir my courier is didn't came to my valid location.. Please send me as soon as possible.
                My consignment number is d53017324
                My phone number is [protected]
                I called it many times but they didn't answer correctly..
                I don't know why they neglected to coustomer.. They don't know how important it was..
                Next time i don't ever courier to dtdc..
                This is my last.. Plz send my courier it so urgent
                They don't even call us also.. If our courier is stuck somewhere.. Wrost things happen with me
                Plzz send me as soon as possible to my location pincode'-504296- sirpurkagaznagar
                +1 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  K
                  karthik BHARADHWAJ
                  from Hyderabad, Telangana
                  Aug 18, 2019
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                  Address: Chaduvula vari veedhi,Anakapalli, 531024

                  Package tracking id: h13902284, shipment carrier: dtdc

                  This was booked on 02/05/2019. Still haven't received my parcel and i have tried contacting their local staff through phone and two times raised complaints on their website. There's no response from them. Please take severe actions against them.

                  I have raised the complaints through their dtdc website, and there's no response from them.

                  We have tried through to reach them by phone. They are saying that this was already mixed up with other parcels and now unable to deliver this, we have paid for this service and our product is "medicine" we haven't got our medicine.

                  We are ready to take this legally as the dtdc was not showing any care to our product or our need of that. And as a paid customer we have received very worst service and response from them. That never delivering the product and never responding to the customer.

                  Please kindly take appropriate actions against them. As a citizen of india i was requesting you for this.

                  Thanks & regards.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    S
                    shruti katkar
                    from Bengaluru, Karnataka
                    Aug 18, 2019
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                    Address: DTDC, SHOP NO-10 DIVYADARSHAN COMPLX, BEHIND KOTHRUD BUS STAND NR PDCC BANK, Karve Rd, Londhe Wada, Kothrud, Pune, Maharashtra 411038, 411038

                    I have sent a package via your courier services on 17th july 2019 with tracking id p51686007 from dtdc pune office. The package failed to be delivered due to incomplete or wrong address.
                    The package was suppose to come back to pune from where it was sent. But after tracking the package it shows its in pune hub while the office from where i sent it says that it has not yet reached pune.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      T
                      Tusha Sharma
                      from Bengaluru, Karnataka
                      Aug 17, 2019
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                      Address: Lingrajpuram, Bangalore, Bangalore, Karnataka, 560084

                      Hi,
                      I am angry on you guys, i thought your service is very good, but now i have say that your service is very very bad. I sent one package on[protected] but still it is not deliver & that was special for rakhi. Your dtdc person said it will reach with in 4-5days but till now it is not deliver. The package was reached by[protected] after that till now it is not deliver
                      +1 photos
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Aug 17, 2019
                      Updated by Tusha Sharma
                      Improve your service, it is very very bad courier

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                        R
                        Ramesh kumar pathak
                        from Mumbai, Maharashtra
                        Aug 17, 2019
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                        Consignment number-a44433252 dated 9/8/2019 not reached to destination till today. Where as i was confirmed by agent that it will be delivered before 12/8/19. I should be returned the money along with compensation. I paid 120 rupees for this. Tell me how much time i should wait for your confirmation. As per agent his company is very old and what ever you wish you do.
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                          N
                          Naveen007khurana
                          from Mumbai, Maharashtra
                          Aug 17, 2019
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                          Address: Shastri market, Amritsar, Amritsar, Punjab, 143001

                          Reminder: case#15100617, subject:re: complaint - couurier not delivered in 10 days.. Pod no-z90362284

                          Shame on you... You guys are not capable inuff to deliver a parcel in 10 days.
                          Don't know were is my parcel right now n you don't have guts to call or revert me..
                          Very soon you will finished from market, i'll send mail in my company for remove your services from all aditya birla channels..

                          Thanks not,
                          Naveen khurana
                          [protected]
                          +1 photos
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Dear Sir,
                          Still my courier not received by the person in Amritsar or not even return till now.. Send through DTDC on 7th Aug'19 with POD no-Z90362284.
                          Don't know why you not banned DTDC till now with that much poor services?

                          Do the needful at priority.

                          Regards,
                          Naveen khurana
                          [protected]
                          Naveen007khurana's [Complaint's author] reply, Aug 20, 2019
                          Dear Sir,
                          Still my courier not received by the person in Amritsar or not even return till now.. Send through DTDC on 7th Aug'19 with POD no-Z90362284.
                          Don't know why you not banned DTDC till now with that much poor services?

                          Do the needful at priority.

                          Regards,
                          Naveen khurana
                          9911981500
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                            S
                            sashukla
                            from Mumbai, Maharashtra
                            Aug 17, 2019
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                            Hi,

                            Courier with consignment number v[protected]Pune to allahabad) hasn't arrived yet.
                            It was booked on 12th aug'19 under dtdc plus servive and was charged extra to be delivered within a day.
                            It is 17th aug today and courier didn't arrive yet.
                            Any effort to call the helpline and local dtdc vendors has been in vain as none of the numbers are reachable.
                            The tracker shows that the package is in alopibagh branch and delay is due to invalid address, however, no call was made on the mentioned phone number on the package.
                            Also, we tried to go to the alopibagh dtdc office on 15th august as the package was of no use in case of further delay. But, the office was closed and all local numbers provided were unreachable.

                            Kindly action on this asap.
                            I am waiting to see what steps dtdc takes to rectify the blunder that has happened.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              D
                              dhiraj prajapati
                              from Pune, Maharashtra
                              Aug 16, 2019
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                              I had sent a parcel via dtdc courier to ahmedabad on 8th august 2019, from bangalore. It has not been delivered yet, as on 16th august. It was promised to be delivered in 3 days. Their online tracking wrongly shows the destination as gurgaon. I have raised a complaint on their website, but there is no response. Nobody picks up the call on the customer care number also. The consignment is b65330629
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                T
                                tirthadey
                                from Kolkata, West Bengal
                                Aug 16, 2019
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                                Address: Kolkata, West Bengal, 700008

                                Dear sir

                                I have booked my shipment on 12.08.19 from behala chowrasta branch, kolkata via consignment no. K32527287 for bangalore. I usually sent my document each month through your courier (Dtdc lite) and it reached within 2 days at destination (The himalaya drug company) but this month when i tracked today, status was showing "out for delivery". My shipment has very important documents and it should reach by 14th.

                                May i know the reason of delayed delivery of my consignment.

                                Regards
                                Tirthankar dey
                                +1 photos
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                                  Siva Kalyan Bommisetti
                                  from Hyderabad, Telangana
                                  Aug 16, 2019
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                                  Address: D.No.3-3-31/MH, flat 112, Madhavaram Heights, Bagh Ameer, Kukatpally, Hyderabad, Rangareddy, Andhra Pradesh, 500072

                                  The b90840927 shows as delivered. But it is not delivered to correct address. I reached hyderabad customer service and in turn they provided [protected] kukatpally dtdc number, but from either of them no response.

                                  It is an important courier (Gift to my daughter).

                                  Please help to track and deliver the courier. This is not the right way to handle it and no one responded back.

                                  My contact # [protected] to provide any update or get the courier delivered to my address
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Aug 16, 2019
                                  Updated by Siva Kalyan Bommisetti
                                  I just tried to reach [protected] - dtdc local but no response. I tried local dtdc hyd customer service as well and no response.
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                                    V
                                    Vrajesh Sodha
                                    from Mumbai, Maharashtra
                                    Aug 16, 2019
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                                    Address: SHREEJI ENNTERPRISES UTTARSAR THANE, 400601

                                    We have not receive the courior of above traking number
                                    Pune and thane distance is less than 200km
                                    In traking no proper information is mention
                                    I complain in 33004444 at 12.16am today
                                    Not 6.00 is there
                                    No reply is there
                                    In courior material is more important
                                    Please deliver today
                                    I take upto 11.00 night
                                    Please do it is serours
                                    My contact number [protected]
                                    [protected]
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      ssrm1967
                                      from Mumbai, Maharashtra
                                      Aug 18, 2019
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                                      Address: Murali kothagudem

                                      In view of rakshabandhan my daughter one rakhi cover-dispatched at dtdc corior kothagudem pin code 507101 on 9/08/2019 for his brother to room no 403a himalaya boys hostel
                                      Tadepalli pin code 522502 consignmentt no is-h15708544 but till today not reccived (16/8/2019) during enquiry dtdc corior not responding properly due to above reseon rakhi is not wearing on rakhi pornami (On 15/8/2019) kindly arrange refund dtdc corior &rakhi cost and we also feeling centementely
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      It has been seen that a courier pack was received at 13th August 2019 by Garia DTDC but they are not co operating at all since they received it, courier Ramesh totally harassed us. He switched off his phone and cut the phone vigorously, it was pediatric medicine in the courier pack which is very much important. Help us or else it will a big mess.

                                      rakhi cover (rakshabandhan) not delivered - Comment #3513635 - Image #0
                                      Sir my courier not sent my location and my call not received our services very bad I am not satisfied future not chouse your courier services

                                      rakhi cover (rakshabandhan) not delivered - Comment #3513656 - Image #0
                                      Courier registered on 10th august 2019 till no status in tracking and showing No data records and not responding calls from customer service end. Its already 4days over not yet started any process.
                                      Consignment no B66161270 and
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                                        M
                                        Mimamaychet
                                        from Puducherry, Puducherry
                                        Aug 16, 2019
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                                        Address: Supermarket hub Tura west garo hills meghalaya, 794001

                                        Consignment no k20069524 was booked through dtdc tura, northeastern tura, meghalaya and it was booked at guwahati hub, which is shown as in transit from guwahati even now, on their tracking plus. The consignment has not reached the destination, which is pondicherry till date. Kindly look into the matter to get it delivered at an early date. Thanks.
                                        +1 photos
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