DTDC Courier & Cargo Complaints & Reviews

To dtdc
Customer service

Please treat this email as an official complaint against dtdc.

We had booked a z10183553 courier from dtdc and it showed that the same was delivered on 28th june.

However it was brought to our notice that the same was not delivered at the destination and there was no concrete response from the delhi dtdc at barakhamba road.

We have still not heard...

I was supposed to get a parcel delivered by dtdc which was shipped on 13th july 2019. Today is 24th July and still there is no call, no intimidation. When I finally checked the status on their website it says 'out for delivery' even before reaching my pincode area and few hours later it got updated to 'not serviceable area' and later again after few minutes the status said 'returned to hub'!!
What kind of a courier company does this???...

I have booked a courier consg. No z25324708 to tijara, alwar, pin 301411
On 17th july...
When not delivered upto 20th july, i have called customer care and filled a complaint where i get assured about speedy delivery...
But again no any delivery, on monday i called jaipur branch and then they said me that tijara, alwar is non serviceable...
So after wasting my so much time they just treated me like cheated...br...

Dear sir,
We have booked an important and urgent machinery part to our valuable customer m/s allied infrastructure [ mr. Anoop [protected]], lucknow on 20th july 2019 by your courier, docket no:z[protected]Copy attached) but the same is still not delivered to our customer and on your tracking system the same is showing "delivered". Your dtdc person at lucknow (Rakesh [protected]) is telling a lie and not giving us the correct position,...

I have sent a courier on 16th july using dtdc service. This is supposed to be reach my place within a day as it was in same state. When i track it, it went to sirsi but intended destination was different. I have had very bad experienceany times with this service. These people so careless even though the address and pin is clearly mentioned in enevelop. They even charged 80 rs within state.

I have sent so many mail and contacted...

With refrence to awd no. (D[protected].
date of incidence-23/7/2019
a delivery agent who dispatches my parcel is messaging me on whatsapp in inappropriate manner . he told his name Devendra and his contact no is [protected].
we consider dtdc service a trustworthy co and this type of behaviour by your agent is not expected at all. it is all about women security so i request you to take action against him.
i attached...

My parcel was booked from Mumbai to Gwalior on 18/07/19 and not delivered till date i.e., 23/07/19. The tracking number was M75956313 and I track my parcel from website and I couldn't find real time update of parcel, there for no information updated between 20/07/19 to 23/07/19. I got panic and stressed so much because it contains my homeopathy medicine which was already late 2 days to reach me, therefore I contacted everywhere in each from...

My package with tracking no. B80501079 has been booked on 18th july 2019 from bangalore to deliver it to noida with address and phone number. The packet has been there in noida from 20 july 2019 from that day to today (23th july 2019) and my shipment status is showing that "out for delivery" and "not delivered (Receiver not available (Cir)". Courier boy not called me on my phone number and he is updating courier status "not delivered (Receiver...

Dtdc branch office in bhankrota jaipur 302026, rajasthan is the worst branch ever. They doesn't even know where and when to complain. They don't take responsibility over any booking or any courier. If i should ask for any help then please remove such branch from this place and cancel their licence, am not complaining about all the branches but some are the worst they just tries to get the money out of people and do nothing but misbehave with...

I have couriered a parcel from tirupathi to durgapur (West bengal) on 17th of july, company charged 330 rupees and promised to make delivery by 19th 5.00 pm.

But, it has not delivered within the stipulated time.

When i saw the status, it is showing as recipient refused to take delivery (How can they take after the date i. E., 19th).

Hence i request you to do justice for me....

We (Stove kraft limited) have sent the courier on 2nd july-2019 from bangalore to indore vide awb number b65321074 but till not delivered but tracking status showing delivered successfully and we are following since 10 days there is not proper response from the franchisee in both the places. They are taking more time to confirm the status and the parcel contains statutory documents we are unable to get duplicate copies.
Kindly do the...

Dear sir,
I am mitlesh rai and my tracking id is d71007330. I have not received my any items or parcel. When i am checking on your dtcdc website its say that successfully deliver. But i dont get my any delivery till date. I have already lodged a complaint in this regarding. But no have taken any action. Please sure that where is my parcel. And deliver to me as soon as possible.

Thanks
Mitlesh rai
[protected]...

Dear Sir,

we are send some items through DTDC Courier Service from Ernakulam (Harisree Enterprises, NH Bypass, Shobha Road, Vennala) on the date of 8th July 2019, But still there are not delivered items to mentioned Delivery address (Mathew, Korath House, Karimba, Mannarkkad, Palakkad), ones i have to check that parcel tracking there is showing item is delivered.
now almost 15 days gone.that parcel have some choclate...

Hii ...
I am dharmendra singh...
This is complain is regarding my parcel(DTDC COURIER), which was supposed to be delivered on 29th june..
Its been more than 3 weeks now, i haven’t recieved my parcel yet... it was dispatched on 27th june.. I have complained to their customer care about the same but I haven’t got any response.. they are not ever bothered to reply.. such a poor service..

D38655837.. this...

Iam Pradeep contacting you from Trivandrum, the courier guy called me today to pick the courier at DTDC office which isn’t not all acceptable because I have spent Rs.2000 as a courier change.Could you please ask him to deliver the same at my door step asap?

Details : D52914176
Name. : Pradeep
Address : 3D, Sowparnika Sandal Towers, Alathara, Katela, Trivandrum - 695017
Ph no :[protected]...

Dear sir/madam,

My self dr. Perumalla srikanth i send a dtdc blue courier consignment: v54888410 from vijayawada to nandyal pin: 518501 of andhra pradesh on 17/07/2019. The courier was delayed and the courier service is not updating the details of the product from dated: 19, 20, 21 and 22nd onwards and the service is delay and dtdc courier service is not responding on this product.

With regards,
br...

I was to receive a courier which was sent on 13th of July, 2019 from Domlur, Bangalore at Electronic city, Bangalore. It was said that the courier would be delivered by 15th of July, 2019. But, it was not delivered and moreover when i tried to track the courier using http://www.dtdc.in/tracking/shipment-tracking.asp, it showed the status that "RECEIVER REQUESTED DELIVERY ON ANOTHER DAY-(CIR)", though i didn't request the delivery on another...

I sent my courier from delhi to chennai west tambaram after one week receiving the courier i found my bag is missing in the box 📦 and i tried to inform this by contacting them but they did not respond it well.
Please help me by finding my bag and return it to me. I placed my charger, belt buckle and other stuffs in that bag.
I need my bag, my bag colou is black in colour and somnath will be written in the top of it....

My courier no. Z12055338 has not been yet. It was sent by my parents from yamunanagar haryana on 8th july to me at greater noida.
As per tracking it is showing that it is at greater noida pari chowk branch from 10th july. But when i contacted that branch they said it is not available.
So request you to please taken this matter with dtdc & resolved my complaint.
Kuldeep dhawan
[protected]...

Dear sir / madam
I used dtdc courier to send my thesis [weighing around 15 kg] to my guide in agra vide docket no. D52620885 for rupees 900.

The same docket was sent back to my address, where my guide took out her one set, weighing around 12 kgs vide docket no.[protected] and d43803339 for whopping rupees 1700 [on to-pay basis].

The handler was too adamant to get that amount only, i tried all your customer...