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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 240

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6
6186
from Kolkata, West Bengal
Aug 15, 2019
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Address: East Sikkim, Sikkim, 737132

In sikkim, rangpoo dtdc servise is worst ever i see. Currier service person contact me and said directly that he will not delivered to the corresponding address & i have to pick up from dtdc sercice store. On tracking product was showing delivered but even i have not received the product. This is totally frau ding with the customer.
We are knowing dtdc for punctuality & fair services but in sikkim i feel totally different. My sister send me rakhi for rakhshabandhan & choose dtdc as it reched to me on time but this year due to dtdc my rakhi reached to destination but not received to me. This is my worst experience to any currier services. I never recommended any one to dtdc in my life.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    M
    MAYANK MITAL
    from Bengaluru, Karnataka
    Aug 15, 2019
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    Address: 403726

    The website says courier not delivered because of some cir issue.
    However no phone call was made at the receivers end at any point of time.
    The shipment tracking says that the parcel was out for delivery but was not delivered because if incorrect pincode, however the pincode is absolutely correct. When i talked to the customer service person, he responded that he shall deliver it later.
    It has been 4 days since the parcel has left its source, and it should have reached by 14/8/2019 anyhow.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      K
      kumaripriyanshu094
      from Delhi, Delhi
      Aug 14, 2019
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      I sent two courier through dtdc and some of the things are missing from both the package initially i asked them if theres some restrictions in sending things they said no it's courier service i actually sent some chocolates along with rakhi in my courier through dtdc and paid full courier charges but these thieves took away the chocolates and the envelope was only left with rakhi.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        K
        Kaiffy Goyal
        from Mumbai, Maharashtra
        Aug 14, 2019
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        Address: Mumbai City, Maharashtra, 400026

        Hi, i have not received my parcel of tracking id/ awb number - z21090650. But in dtdc tracking sites there is mentioned "delivered". Please tell me where is my parcel. I have not received any call from dtdc also. As it is very important documents, it costs me alot and this is a very serious thing. Please show me your deliver slip with sign. Please reply me asap.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          A
          Arvinder Dusaj
          from Jugsalai, Jharkhand
          Aug 14, 2019
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          Address: Madan Mahal, Jabalpur, Madhya Pradesh

          Rakhi not delivered awb no x24744816. Purpose not served if not delivered today. Bought rakhi through online gift shop igp. Booked order on aug 8. Rakhi despatched on aug 10. Tentative date of delivery shown as aug 12. Since aug 13 it has reached jabalpur. The courier fellow refuses to deliver. Since the rakhi at our home is celebrated early morning. Action needs to be taken against the dtdc madan mahal courier. Dtdc. Overall
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          On 10 August in pune i send parcel to mysore and paid rs 300 . My consignment no.is. P51824385
          They said it will be delivered within 4 days but my courier is not delivered yet .I complaint more than 5 times but it seems you guys are not interest to give reply to your customer and the only thing that you can do is give them tension n stress once they paid your charge + their expensive parcel the only thing they can do is wait and even after paying they are not sure about delivery ..is this a joke to u guys
          Worst courier ever
          The only thing that u can do is take your customer money n in return give them stress n tension

          I wish i could see the reviews earlier
          Worst courier service ever #dtdc
          If my parcel will not delivered till tomorrow I am going to file complaint aginst you in consumer forum.
          Reply
          My consignment no is P51824385
          Reply
          Even the number that u have provided is not valid ( Amanya)@ [protected]
          Reply
          I am really sorry that i dare to trust your company n send gifts through u
          Even after trusting u n paying i felt helpless please deliver my courier as it Is a gift for my bro for rakhshabandhan
          My consignment no.is P51824385
          Once again sorry that i trust your company
          Reply
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            2
            209500 ktr
            from Mumbai, Maharashtra
            Aug 14, 2019
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            Dtdc — invalid consignment number while tracking

            I had done a courier from mumbai to shivpuri on 10th august. But if i try to track the same, it is showing as the consignment number is invalid. Looking for a quick response from your side and a valid reason as to why the tracking number is not working even after 5 working days of courier. How will dtdc pay me the loss incurred because of delayed receipt of myparcel and irresponsible behavior of your employees.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              P
              Prabha Dwivedi
              from Allahabad, Uttar Pradesh
              Aug 14, 2019
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              Address: Mohini road, Dehradun, Uttarakhand, 248001

              Dear team,
              I have courierd my rakhi via dtdc on 9th aug'2019 from dehradun to kanpur, which is still undelicered and status till 13th have updated which shows not yet delivered and unable to contect anyone on customer care as all contact numbers are not working and answered... Pls help and update on priority.

              Regards,
              Nitin dwivedi
              [protected]
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                G
                Gyan Ranjan Pattnaik
                from Mumbai, Maharashtra
                Aug 14, 2019
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                Address: Door 4, Second floor, #4, 1st A cross,, Vijayashree Layout, Mylasandra,, Bangalore, Karnataka, 560059

                What a stupid service you have. I kept waiting from last 2 days the whole time at the mentioned address, but parcel did not arrive. No one from dtdc even called me, neither i have any delivery boys contact number. When i am trying to track the parcel, it is showing "receiver is not available at the address". Dear team atleast mention a valid reason while customer wants to track his order. And atleast reach to the person to deliver the shipment.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  A
                  Aavriti Sharma
                  from Mumbai, Maharashtra
                  Aug 14, 2019
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                  My DTDC consignment no X31754013 was supposed to reach Bangalore today. It was an urgent rakhi package and it showed "out for delivery" all day long. But now it shows, "not delivered- could not attempt (dir)" Tomorrow is Rakhi. Please make sure it reaches by morning tomorrow. I am attaching an image of the recent status of my package please kindly look into the matter asap.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    S
                    shashikant pandey 11
                    from Mumbai, Maharashtra
                    Aug 14, 2019
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                    Address: Chandigarh, Chandigarh, 160055

                    I have booked a courier dtdc plus
                    V54727769 on 08 aug19 it reached today with condition to collect from a remote location.
                    When company charges ₹330/ for a courier weighing 50 gm's but the bunch of fools delivering uses his own term's & condition.
                    Failure to customer service my money should be refunded or will go to consumer court in chandigarh.

                    Regards
                    Sk pandey
                    [protected]
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      V
                      Varsharani Londe
                      from Bengaluru, Karnataka
                      Aug 14, 2019
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                      Address: 560078

                      I had packed 2 gift items and a rakhi inside the main courier box. Somehow the rakhi was misplaced. And one of the boxes contained headphones in it. Those headphones were lying outside the sub box. This is sheer carelessness. It was supposed to be a rakshabandhan gift and the rakhi itself is missing! There couldn't be a possibility of rakhi being misplaced without someone opening the box. Please look into this
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Aug 14, 2019
                      Updated by Varsharani Londe                       My brand new headphones aren't working now! I want a refund
                      Aug 14, 2019
                      Updated by Varsharani Londe                       Sony headphones! I need a refund that's it!
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                        V
                        Varsharani Londe
                        from Bengaluru, Karnataka
                        Aug 14, 2019
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                        Address: Bangalore, Karnataka, 560078

                        I had wrapped my everything inside the main box. Things were misplaced somehow inside. And main thing is that i sent a rakhi which is missing. It's really shameful that items are getting misplaced even after paying this much. This was supposed to be a rakshabandhan gift. And main thing rakhi itself was missing. There's no chance that will go missing without someone opening the box. Such a ridiculous service!
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          T
                          Tejaswini Gandhare
                          Aug 14, 2019
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                          Address: pt no:5,Chakrapani nagar, old pipla road hudkeshwar nagpur,440034, Nagpur, Maharashtra
                          Website: [email protected]

                          Hi,

                          I have courier Rakhi for my brother on 7th Aug and still parcel is not delivered after 8 days of time. I am continuously calling the customer care they are either not responding to any phone call, I even tried calling branch head(Avinash), even he is not responding to call and the number is switch off. I have never seen this kind of poor service, this is so frustrating .I request you to take stick action and I want my parcel to be deliver by today itself.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Aug 14, 2019
                          Updated by Tejaswini Gandhare                           Courier no: C90358908
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                            V
                            viney sagar
                            from Mohali, Punjab
                            Aug 14, 2019
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                            Address: 1st floor basra complex pathankot,, Bypassroad 144001,, Jalandhar, Jalandhar, Punjab, 144001

                            Hi
                            I did a courier on 12 augest 2019 for jalandher from mohali. Refernce number is z20890495.
                            My courier has been arrived to jalandhar main branch on 13 augest 2019 morning, near basra complex,, pathankot bypass road 144001 jalandhar.

                            From that branch,, my courier has not been delieverd to home yet... This is absurd. Please take strict action against dtdc jalandhar main branch...
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              H
                              htcbpl
                              from Gurgaon, Haryana
                              Aug 14, 2019
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                              Dear sir,
                              We have sent two consignment on dated 7.8.2019 vide dok no z21120990 and 8.8.2019 vide dok no z21120881. Both consignment not yet delivered. Please look into the matter urgently and do the needful at your end. It is almost 7 days past to reach consignment.

                              We request you to please check and do the necessary action so that our document reach to destination in time.

                              Regards
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                A
                                Akshitha reddy8558
                                from Mumbai, Maharashtra
                                Aug 14, 2019
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                                Address: Pes Medical College, Nalagampally Road Near Police Quarters, Chittoor, Andhra Pradesh, 517425

                                I have got a call from dtdc courier services kuppam people on 10/08/2019, saying that to collect my parcel from courier office because there are no one to deliver my courier.. I said them to deliver my courier whenever possible for them cause i'm not in a position to go to office cause my leg was fractured.. Then didn't answer and hang up my call. Today i. E, 14/08/2019, courier boy called me to come to one place and collect my parcel i told them that i was not in a position to walk so please give my parcel in mentioned address he answered recklessly saying that he can't come and left my parcel somewhere in some place nearby his place.. Now they are not responding to my calls..
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  S
                                  Swatinarain07
                                  from Delhi, Delhi
                                  Aug 14, 2019
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                                  Courier was to be dispatched on friday and promised to be delivered on monday still has not been able to be delivered to the place where it was supposed to be! The courier status still remains undelivered which is quite disappointing kindly deliver it as soon as possible since the courier is required the next day itself
                                  Kindly do not delay much, it's already been delayed!
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Our docket no[protected]
                                  this docket booked on 31.07.2019 by air but delivered today (13.08.2019 ) why are u delay, this docket booked by air charges 450/- .
                                  please refund my air charges.
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                                    D
                                    Dishantbav
                                    from Mumbai, Maharashtra
                                    Aug 14, 2019
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                                    Address: Mumbai City, Maharashtra, 400067

                                    Courier tracking no.: m75814536

                                    We have ordered a watch which was sent by vendor through dtdc courier however parcel is showing at goregaon hub and it has been lost by them which is totally worng. Some has taken it since it was small parcel contaning watch. And no one replying there. They are telling we don't refund anything if it has been lost. If this has been lost and they are not responsible then we cannot trust this courier company. They can taken anybody parcel and do what they want. Fraud courier company.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      K
                                      Kanankarwa
                                      from Mumbai, Maharashtra
                                      Aug 13, 2019
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                                      Address: DTDC Mumbai, 400097

                                      My dtdc tracking no is d53217599. Was booked on saturday through air courier and was expected to be delivered today.

                                      Mumbai office no are not attended by anyone during the whole day. Tried almost 20 times. At time waited for 11 minutes for someone to come online. I think the default system was set to ring only and to waste customers time.

                                      How come the services can be so pathetic. People also did not bother to attend the call and take it seriously.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Hi Team,

                                      We have sent one courier from Hyderabad to Anantapur, courier status in website is showing as delivered but it was not yet delivered... Attaching required receipt for your reference...

                                      Thanks in advance!!!

                                      Thanks,
                                      Amar
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                                        D
                                        debasish@1994
                                        from Bhubaneshwar, Odisha
                                        Aug 13, 2019
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                                        Resolved

                                        showing address incomplete or wrong

                                        My consignment number is f11378013.
                                        My parcel is not delivered. It's showing address incomplete or wrong.
                                        If this is the case can't you guys call at the given number and confirm the same... It contains some imp documents.
                                        I hope my parcel will be delivered soon..
                                        Address update-:
                                        Susil kumar behera
                                        House no-:g-1
                                        Sai niha residency
                                        3-171, balaji nagar colony
                                        Huda complex
                                        Mayuri...
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