DTDC Courier & Cargo Complaints & Reviews

As i spent lots of money on courier and result i got, nothing no deliver of courier yet
My tracking number k32259873
They say out for delivery and door close office lock.
Again they try to deliver and consignment redirected
Wtf i am 24*7 stays at home then how is this possible that door close.
They have a contact number, but they are so dumb that they even call for that.
Resolve my issue or i will take action against it.

They need to deliver credit card pin to my office. One of the fraud delivery boy(Name Bijender Singh on Truecaller: [protected]) called me on Saturday that he had my courier with him. I asked him to deliver on Monday because Saturday was holiday.

Same day I got a mail from yes bank that your courier has been delivered. I called the person name Bijender Singh many times but he is not responding. I tried reaching DTDC but they will never pick a call even with a wait of 15-20 min. This is the AWB number: C94115039.

Attach is the email snap of yes bank and DTDC.

This is against consignment number B65532325. It was sent to RangaReddy Dist Hyderabad PIN-501510 but DTDC delivered it to Hayat Nagar Injapur Hyderabad PIN-500001. Very irresponsible courier. They must have to pay back the amount which they have charged for this delivery along with the product cost. They are playing with sentiment and emotion of the peoples. This is a serious issue because address are written on top of envelop, even so they are delivering it to someone else, meaning they are doing monopoly.

Here with attaching images. Hoping an effective resolution from this forum.

My parcel no. M76638144 was supposed to be delivered by last week. The parcel was coming from Mumbai and delivery destination was in Kodigehalli, Bangalore-560097. First there was incorrect destination code entered on dtdc site and then they moved it to a different location for delivery. After a while, the status changed to Undelivered Door Close. There was no delivery attempt made only. The agent also didn't call once to confirm the address. I am still waiting for the parcel.

Last two months the delivery service is very poor and the consent delivery person and also franchise of chittoor is very rude and they are calling to customers to take the product from their office..they dont know how to reach the address.i lost some customers due do this.they are not even answering in request manner r in responsible manner...last month they got the product say on july5th and they delivered(me only went to their office) on 8th july.

My brother currier me from @dtdcindia cuttack to bangalore. Delivery status showing delivered to some security guard with the name of "gggr". But not received the package & not even got any call or msg. Even we don't have the any security guard. Even you giving to any person you should call or message me. Compainet against but yet no resolution. It's very important to me.
Consignment number - k19795955

Sharing the screenshot of delivery tracking status

Hello,
This is shivendra kumar and i have courier some medicine through dtdc courier and cargo services of 08/08/2019 which should be delivered at 09/08/2019.
But medicine not delivered timely i traced my consignment and also follow up by dtdc courier service centre but not i have not get satisfactory reply.
Medicine are so important which should not be delay but its too late.
My consignment not delivered till now.
So i want to claim on dtdc courier and cargo co.

I am supposed to recieve a package that has been sent from delhi. It had already been late and to add more to it, now the tracking shows that the area is non-serviceable. Well, whose responsibility is it to ensure whether the area is reachable for them or not?
To be clear, i am not living in a forest or something. Delivery services do work here and there is also a post office.
If the area was non-serviceable, why did they accept the package at the first place. It seems like they are desperate to make money, not thinking at all about consumer service.
Place i am living at - vpo siwan, kaithal, haryana
Consignment no. - z26016155

Dear sir,

This is to inform you that i have sent “rakhi” by dtdc courier from noida to kairana (Muzzfarnagar) on dt. 05.08.2019 (Consignment no. Z[protected] which is not delivered till date 12.08.2019. When i am checking on line status then it is showing “successfully delivered”.

You are requested to kindly check at your end and update me at the earliest before rakshabandan. If this consignment has been delivered then to whom it has been delivered?? Please send me the receiver details.

Regards,
Vineet agrawal
[protected]

My package with awp tracking no. Z10305962 status is "shipment returned due to receiver not available". There were not a single attempt to deliver this packet to the address. Please look into this matter. This is highly disappointing. It has been 5 days. Delivery date was shown to be on 11th, but on8th august it shows no receiver available. It is very urgent.

Hi,

I recently shipped an item for cod through your company. However, the item was damaged during shipping. I have sufficient proof that the item was not damaged before packing it and the packing was sufficiently done to keep it secure from reasonable handling. The customer to whom i shipped to (And is added to cc) was force to take delivery of damaged product, which could only be verified after opening the package.

The customer now wants to get their money back and return the item back to the sender (Me). I would like to file an insurance claim as my product has ben damaged during shipping.

On calling the dtdc vijaynagar office in bangalore (Contact number[protected], they ask us to talk to your customer care, who redirected us to send an email to you. On top of that, they said that the consignment number on the receipt i was issued on payment of the shipping charges and shipping insurance was apparently expired and they issued me a new consignment number. This incident was not informed to me at the time of booking and i was wondering where my package went. On repeated insistence, they informed me of the new consignment number (On whose receipt i hadn't signed off).

Please help the customer get their money refunded (Rs 12000). And i want to claim insurance on my good that was shipped (Worth rs 12000) and refund me the shipping amount as well as you changed the consignment number.
For your reference, i have attached images of the product before shipping, the packaging done, and also pictures of the product after delivery.

I hope that the matter gets redressed immediately. It's been 3 days and dtdc has only said they'll look into the issue

Details -

Consignment number issued to me - i02391952
Consignment number that vijaynagar office chaged it to - i02409071
Item shipped - bose wave music speaker
Value - rs 12000
Images can be found here - https://drive.google.com/folderview?id=11oDP8tqvUcg_-M3ewhmWhuxP6M6RZN4i

I do order a mobile through Flipkart which send it me through dotzot (DTDC) for my pin code 143110 but it's delivery boy did not deliver the item on my address rather told me to collect from Amritsar i.e 35km away...he told me that we do not deliver on this pin code...sir, my complaint is if company could not deliver the item for above mentioned pin code then why it has taken the order for delivery...and it took the order it must have deliver on my provided address
Delivery Boy mobile: [protected]
My order tracking number:[protected]

I got my parcel on 22nd july, it was wrapped in tape. It was a 7 peice set. When i opened my parcel i found one piece missing. When i called the respected person he said they've sent it correctly with all the 7 pieces. They're blaming the courier company for it. I want you to look into my matter and take necessary actions. Either you find that missing piece or i want a refund

"rishan infoskills pvt ltd" our training center ripl @una, courier delivery handbooks has been delivered on wrong address.in this dsr not complete the details and not mention receiver name and contact number, because this signature not associated with any staff and management.

Docket number - d51796567

Please look into the matter and do the needful

I had done a courier package with clothes in it. When it reached me in bangalore, few items were missing. The weight of the total package had also decreased by 1.3kg. On checking the box, its clear that the box was opened from beneath. The box was packed by a dtdc employee and we had made a video at the time of packing. The video clearly shows the missing products.

Respected sir

Name
Anju bala

Address

: naman associates village bithal po shamathla

Town/area

: tehsil kumarsain

Dispatch through

: dtdc

City/district

: shimla
Dispatch doc no
D53070031
State
Himachal pradesh
Destination
: shimla
Pincode
: 172030
Mobile no
: [protected]
The product deliverd through above docket no. Didnt delivered to me but deliver to another person. By dtdc. Kindly suggest me how i recieve this product.

I have booked a product and it should delivered in navalur near siruseri.. But it has been to pallikaranai, navalur.. The courier boy did not call me regarding this courier delivery.. Now the status in dtdc is restricted otr... I need my product to be delivered in my area dtdc courier office.. Please provide my product correctly or else inform to the registered number in the product or intimate us.. The product is too costly.. I was waiting for that courier for so long time..

I dispatched parcel on 3 august from mumbai to bihar. Today is 9 aug and it still showing last update of 5 aug in online tracking.
My consignment no. Is m76438693.
It's is an order parcel which i have ship for customers.
Pelzz solve my problem as soon as possible
And all ur website no are invalid i[censored] don't want to give proper service why u open business.

We call dtdc, one of the best courier services in india.. However the service levels are so pathetic with the online tracking system which is misleading and takes 24 hours for correct updates.

I'm working in a firm and is a regular client to dtdc but to my suprise in spite of booking on 5th aug'19 from new delhi to bangalore, the shipment is yet to be delivered to the destination til date which is not going to be 9th aug. How can we call ourself best services in india.

The package was supposed to reach to my husband for his birthday ie today 8th aug'19 since he was residing at hotel holiday inn whitefield till tonight only. Early morning he will check out and has his return flight.

Since my plans have went for a toss... Can you guys tell me.. What has to be done for that undelivered courier now??? That hotel will not accept it since guest will be checking out tomorrow early morning.

The customer care and various officials at delhi and bangalore were unresponsive and dint really bother to help me out.

Whole day i was begging for the courier to be delivered even by late night. I was assured that it will be done.. But now i realise it's one my biggest mistakes to book ur company for such a important event of our life.

It was a matter or sentiment and i was even ready to pay extra charges for today's urgent delivery. But the unresponsive approach and missing customer centricity.. You guys don't deserve to be called as no. One.

Heena
Victim of poor customer service

Dear sir,

I booked a courier from PUSHPRAJ ENTERPRISES MF -789, Deonar- 88 Mumbai and pay 750 rupees as a delivery charge. yesterday evening at 7:30 pm when courier boy came I ask for the package he told me to first pay the remaining amount and sign the receipt i done this after I start the opening the package in front of the courier boy and also make the video of it. I seen that the outer package of my Courier is totally bend from one side after I unpack the laptop from box and see that there are a screen (display) damage of my laptop. I instantly told this issue to courier boy and he told me that to discuss this issue to the relevant dispatch branch. today In morning i call the branch and told about this incident but the brach person said that the manager is not there. I ask for the raise a complaint and give me the number of manager but she didn't do so. at the time of booking I mention clearly about the laptop but they don't wrap the laptop with properly neither take any precaution or do a thing for safety of laptop.there are not any notice on box about handle with care or fragile item due to this negligence my parcel treat like a normal parcel and in transit its broke by heavy pressure on display. You are taking three time more money from a normal delivery but don't take any accountability of it. If you are unable to make safe transit why are you taking the fragile items for delivery. I totally unsatisfied with you delivery process and customer treated behavior by your brach. I want my laptop repair else compensation for this negligence otherwise I have to go for consumer forum with in a week.
Consignment no - I02404287
Looking forward for your positive response.