DTDC Courier & Cargo Complaints & Reviews

Dear sir,
We have sent two consignment on dated 7.8.2019 vide dok no z21120990 and 8.8.2019 vide dok no z21120881. Both consignment not yet delivered. Please look into the matter urgently and do the needful at your end. It is almost 7 days past to reach consignment.

We request you to please check and do the necessary action so that our document reach to destination in time.

Regards

I have got a call from dtdc courier services kuppam people on 10/08/2019, saying that to collect my parcel from courier office because there are no one to deliver my courier.. I said them to deliver my courier whenever possible for them cause i'm not in a position to go to office cause my leg was fractured.. Then didn't answer and hang up my call. Today i. E, 14/08/2019, courier boy called me to come to one place and collect my parcel i told them that i was not in a position to walk so please give my parcel in mentioned address he answered recklessly saying that he can't come and left my parcel somewhere in some place nearby his place.. Now they are not responding to my calls..

Courier was to be dispatched on friday and promised to be delivered on monday still has not been able to be delivered to the place where it was supposed to be! The courier status still remains undelivered which is quite disappointing kindly deliver it as soon as possible since the courier is required the next day itself
Kindly do not delay much, it's already been delayed!

Courier tracking no.: m75814536

We have ordered a watch which was sent by vendor through dtdc courier however parcel is showing at goregaon hub and it has been lost by them which is totally worng. Some has taken it since it was small parcel contaning watch. And no one replying there. They are telling we don't refund anything if it has been lost. If this has been lost and they are not responsible then we cannot trust this courier company. They can taken anybody parcel and do what they want. Fraud courier company.

My dtdc tracking no is d53217599. Was booked on saturday through air courier and was expected to be delivered today.

Mumbai office no are not attended by anyone during the whole day. Tried almost 20 times. At time waited for 11 minutes for someone to come online. I think the default system was set to ring only and to waste customers time.

How come the services can be so pathetic. People also did not bother to attend the call and take it seriously.

My consignment number is f11378013.
My parcel is not delivered. It's showing address incomplete or wrong.
If this is the case can't you guys call at the given number and confirm the same... It contains some imp documents.
I hope my parcel will be delivered soon..
Address update-:
Susil kumar behera
House no-:g-1
Sai niha residency
3-171, balaji nagar colony
Huda complex
Mayuri...

I am booking DTDC PLUS COURIER SERVICE ON[protected] From kothapeta East Godavari District to Jagityal Telangana state.
Till date Consignment not Delivered from last four days i am try to check tracking details showing Rajahmundry in East Godavari District from last four days try to contact DTDC Customer care but not responding
it is very bad practice and worest service in courier service only cash collection extra for fast delivery but delivery is too late please let us share don't booking in DTDC PLUS SERVICE.

There was a rakhi that was to be delivered at my address but the dtdc people from adalaj, refused that the zundal area is not under their jurisdiction and hence they will not deliver this courier, or else i need to collect the same myself in person which is hardly 2 to 3 kms in radius. The lady's behavior was very rude and not at along helping nature and simply said that i am returning this courier if you do not collect in person, she was adamant and even said you can complain to anyone i desire. No acceptable from this kind of brand.

Consignment no. E75912917 sent thru DTDC on 10th Aug 2019 morning from Kolkata. Destination is Hyderabad. Based on tracking information, it reached Gachibowli, Hyderabad facility on 11th Aug afternoon. There was no update on 12th Aug. On 13th it was out for delivery at 11:01am. I didn't receive any call from any delivery person. Suddenly at 3:36pm, I received an SMS that said "Attempted: Your S Guha shipment could not be delivered. Reason: RECEIVER SHIFTED FROM GIVEN ADDRESS." This is completely wrong information. I was at the given address the whole day. After trying multiple times to call customer care Hyderabad number ([protected]), someone picked up the call at 3:54pm. In the call, I explained the situation and they asked for many details also from my side. I requested them to take it up at priority and make sure it gets delivered today. I tried calling again after half an hour. I must have called some 15-20 times, they didn't pick up. Once they picked up and did not speak, I could hear them talking amongst themselves. I feel extremely frustrated and humiliated as a customer. It is extremely important for me to receive it today as I am travelling from tomorrow. We had opted for 72h delivery service and spent money for it because it was very urgent.

I booked my consignment on[protected] fot deoghar (Jharkhand) but after tracking it it shown booking date[protected] and the consignment sent to wrong city dhanbad in place of deoghar. It shows status of[protected] and today is[protected] its not showing current status of my courier. Very disappointing and worst service of dtdc. I also contact to the shop (Agent) on[protected] and he said the your shipment become misroute and he complained by mail. He shown me the case number 15066864. But all these become useless because the shipment is not re-routed yet or delivered yet.

I had made a express delivery from Bangalore to Mangalore on 6th August. Docket no B66118549. It reached mangalore dtdc regional office but didnt deliver the courier to my destination address. Sent a message to pickup from thier office for reason they do not deliver to that address. I called and asked them to delivr at another address which is nearby and they agreed to deliver. But even after 4 days they didnt deliver.
2 concerns:
Why did they agreed to do delivery when they know they do not deliver at that address. They would have informed this when i made the courier at source point.
Even after changing my delivery address, why it has not been delivered even after 3 days. They do not even pickup their phone no and customer care no.

Pathetic and totally irreponsible service by dtdc Hsr layout sector 6 and dtdc urwa market mangalore.

Dear sir/ madam
We bring into your kind notice that we have booked the parcel on dt 6aug2019 from bathinda city to tapa mandi (District barnala, just 50km by road distance) from authorized channel partner of dtdc i. E ms courier, bhagu road, bathinda but till date the delievery is pending.

On dt 10aug2019, we visited his office and he ensured that the parcel will definitely be delievered by 12aug2019 and i register online complaint and received complaint case no 15064843.

My consignment no z01611623

Today i online track my consignment and found that the same is lying in rajpura city nearby chandigarh from last 04 days.

We then call him and inform him that the parcel is lying in rajpura city and he inspite to resolve our problem simply cut my call.

Today again we visited his office but no positive response has been given by him.

In view of the above, pls arrange the delievery of above said parcel immediately to deleivery address.

Awaiting your quick and positive response.

Thanks

Ashwani singla
[protected]

My dtdc courier number z21377000 was booked on 7th august from chandigarh with destination as gurgaon. The courier has not yet been delivered. The latest status is of yesterday (12th august) and states out for delivery and then not delivered (Local holiday otr).

Such is the delay by dtdc that even state owned postal service will feel ashamed. Please remediate and arrange for delivery today. Thanks

As i spent lots of money on courier and result i got, nothing no deliver of courier yet
My tracking number k32259873
They say out for delivery and door close office lock.
Again they try to deliver and consignment redirected
Wtf i am 24*7 stays at home then how is this possible that door close.
They have a contact number, but they are so dumb that they even call for that.
Resolve my issue or i will take action against it.

They need to deliver credit card pin to my office. One of the fraud delivery boy(Name Bijender Singh on Truecaller: [protected]) called me on Saturday that he had my courier with him. I asked him to deliver on Monday because Saturday was holiday.

Same day I got a mail from yes bank that your courier has been delivered. I called the person name Bijender Singh many times but he is not responding. I tried reaching DTDC but they will never pick a call even with a wait of 15-20 min. This is the AWB number: C94115039.

Attach is the email snap of yes bank and DTDC.

This is against consignment number B65532325. It was sent to RangaReddy Dist Hyderabad PIN-501510 but DTDC delivered it to Hayat Nagar Injapur Hyderabad PIN-500001. Very irresponsible courier. They must have to pay back the amount which they have charged for this delivery along with the product cost. They are playing with sentiment and emotion of the peoples. This is a serious issue because address are written on top of envelop, even so they are delivering it to someone else, meaning they are doing monopoly.

Here with attaching images. Hoping an effective resolution from this forum.

My parcel no. M76638144 was supposed to be delivered by last week. The parcel was coming from Mumbai and delivery destination was in Kodigehalli, Bangalore-560097. First there was incorrect destination code entered on dtdc site and then they moved it to a different location for delivery. After a while, the status changed to Undelivered Door Close. There was no delivery attempt made only. The agent also didn't call once to confirm the address. I am still waiting for the parcel.

Last two months the delivery service is very poor and the consent delivery person and also franchise of chittoor is very rude and they are calling to customers to take the product from their office..they dont know how to reach the address.i lost some customers due do this.they are not even answering in request manner r in responsible manner...last month they got the product say on july5th and they delivered(me only went to their office) on 8th july.

My brother currier me from @dtdcindia cuttack to bangalore. Delivery status showing delivered to some security guard with the name of "gggr". But not received the package & not even got any call or msg. Even we don't have the any security guard. Even you giving to any person you should call or message me. Compainet against but yet no resolution. It's very important to me.
Consignment number - k19795955

Sharing the screenshot of delivery tracking status

Hello,
This is shivendra kumar and i have courier some medicine through dtdc courier and cargo services of 08/08/2019 which should be delivered at 09/08/2019.
But medicine not delivered timely i traced my consignment and also follow up by dtdc courier service centre but not i have not get satisfactory reply.
Medicine are so important which should not be delay but its too late.
My consignment not delivered till now.
So i want to claim on dtdc courier and cargo co.