DTDC Courier & Cargo Complaints & Reviews

Address: 403726

The website says courier not delivered because of some cir issue.
However no phone call was made at the receivers end at any point of time.
The shipment tracking says that the parcel was out for delivery but was not delivered because if incorrect pincode, however the pincode is absolutely correct. When i talked to the customer service person, he responded that he shall deliver it later.
It has been 4 days since the parcel has left its source, and it should have reached by 14/8/2019 anyhow.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I sent two courier through dtdc and some of the things are missing from both the package initially i asked them if theres some restrictions in sending things they said no it's courier service i actually sent some chocolates along with rakhi in my courier through dtdc and paid full courier charges but these thieves took away the chocolates and the envelope was only left with rakhi.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400026

Hi, i have not received my parcel of tracking id/ awb number - z21090650. But in dtdc tracking sites there is mentioned "delivered". Please tell me where is my parcel. I have not received any call from dtdc also. As it is very important documents, it costs me alot and this is a very serious thing. Please show me your deliver slip with sign. Please reply me asap.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Madan Mahal, Jabalpur, Madhya Pradesh

Rakhi not delivered awb no x24744816. Purpose not served if not delivered today. Bought rakhi through online gift shop igp. Booked order on aug 8. Rakhi despatched on aug 10. Tentative date of delivery shown as aug 12. Since aug 13 it has reached jabalpur. The courier fellow refuses to deliver. Since the rakhi at our home is celebrated early morning. Action needs to be taken against the dtdc madan mahal courier. Dtdc. Overall

DTDC Courier & Cargo customer support has been notified about the posted complaint.

View replies

P

Punam Choudhary @

from Mumbai, Maharashtra

Aug 17, 2019

On 10 August in pune i send parcel to mysore and paid rs 300 . My consignment no.is. P51824385
They said it will be delivered within 4 days but my courier is not delivered yet .I complaint more than 5 times but it seems you guys are not interest to give reply to your customer and the only thing that you can do is give them tension n stress once they paid your charge + their expensive parcel the only thing they can do is wait and even after paying they are not sure about delivery ..is this a joke to u guys
Worst courier ever
The only thing that u can do is take your customer money n in return give them stress n tension

I wish i could see the reviews earlier
Worst courier service ever #dtdc
If my parcel will not delivered till tomorrow I am going to file complaint aginst you in consumer forum.

Reply

P

Punam Choudhary @

from Mumbai, Maharashtra

Aug 17, 2019

My consignment no is P51824385

Reply

P

Punam Choudhary @

from Mumbai, Maharashtra

Aug 17, 2019

Even the number that u have provided is not valid ( Amanya)@ [protected]

Reply

P

Punam Choudhary @

from Mumbai, Maharashtra

Aug 17, 2019

I am really sorry that i dare to trust your company n send gifts through u
Even after trusting u n paying i felt helpless please deliver my courier as it Is a gift for my bro for rakhshabandhan
My consignment no.is P51824385
Once again sorry that i trust your company

Reply

Helpful

Found this helpful?

4 Comments

Comment Guidelines

Address: 560078

I had packed 2 gift items and a rakhi inside the main courier box. Somehow the rakhi was misplaced. And one of the boxes contained headphones in it. Those headphones were lying outside the sub box. This is sheer carelessness. It was supposed to be a rakshabandhan gift and the rakhi itself is missing! There couldn't be a possibility of rakhi being misplaced without someone opening the box. Please look into this

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Aug 14, 2019

Updated by Varsharani Londe My brand new headphones aren't working now! I want a refund

Aug 14, 2019

Updated by Varsharani Londe Sony headphones! I need a refund that's it!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560078

I had wrapped my everything inside the main box. Things were misplaced somehow inside. And main thing is that i sent a rakhi which is missing. It's really shameful that items are getting misplaced even after paying this much. This was supposed to be a rakshabandhan gift. And main thing rakhi itself was missing. There's no chance that will go missing without someone opening the box. Such a ridiculous service!

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: pt no:5,Chakrapani nagar, old pipla road hudkeshwar nagpur,440034, Nagpur, Maharashtra

Website: [email protected]

Hi,

I have courier Rakhi for my brother on 7th Aug and still parcel is not delivered after 8 days of time. I am continuously calling the customer care they are either not responding to any phone call, I even tried calling branch head(Avinash), even he is not responding to call and the number is switch off. I have never seen this kind of poor service, this is so frustrating .I request you to take stick action and I want my parcel to be deliver by today itself.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Aug 14, 2019

Updated by Tejaswini Gandhare Courier no: C90358908

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 1st floor basra complex pathankot,, Bypassroad 144001,, Jalandhar, Jalandhar, Punjab, 144001

Hi
I did a courier on 12 augest 2019 for jalandher from mohali. Refernce number is z20890495.
My courier has been arrived to jalandhar main branch on 13 augest 2019 morning, near basra complex,, pathankot bypass road 144001 jalandhar.

From that branch,, my courier has not been delieverd to home yet... This is absurd. Please take strict action against dtdc jalandhar main branch...

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir,
We have sent two consignment on dated 7.8.2019 vide dok no z21120990 and 8.8.2019 vide dok no z21120881. Both consignment not yet delivered. Please look into the matter urgently and do the needful at your end. It is almost 7 days past to reach consignment.

We request you to please check and do the necessary action so that our document reach to destination in time.

Regards

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pes Medical College, Nalagampally Road Near Police Quarters, Chittoor, Andhra Pradesh, 517425

I have got a call from dtdc courier services kuppam people on 10/08/2019, saying that to collect my parcel from courier office because there are no one to deliver my courier.. I said them to deliver my courier whenever possible for them cause i'm not in a position to go to office cause my leg was fractured.. Then didn't answer and hang up my call. Today i. E, 14/08/2019, courier boy called me to come to one place and collect my parcel i told them that i was not in a position to walk so please give my parcel in mentioned address he answered recklessly saying that he can't come and left my parcel somewhere in some place nearby his place.. Now they are not responding to my calls..

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Courier was to be dispatched on friday and promised to be delivered on monday still has not been able to be delivered to the place where it was supposed to be! The courier status still remains undelivered which is quite disappointing kindly deliver it as soon as possible since the courier is required the next day itself
Kindly do not delay much, it's already been delayed!

DTDC Courier & Cargo customer support has been notified about the posted complaint.

View replies

T

TEMPUS APPARELS

from Ajmer, Rajasthan

Aug 14, 2019

Our docket no[protected]
this docket booked on 31.07.2019 by air but delivered today (13.08.2019 ) why are u delay, this docket booked by air charges 450/- .
please refund my air charges.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400067

Courier tracking no.: m75814536

We have ordered a watch which was sent by vendor through dtdc courier however parcel is showing at goregaon hub and it has been lost by them which is totally worng. Some has taken it since it was small parcel contaning watch. And no one replying there. They are telling we don't refund anything if it has been lost. If this has been lost and they are not responsible then we cannot trust this courier company. They can taken anybody parcel and do what they want. Fraud courier company.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: DTDC Mumbai, 400097

My dtdc tracking no is d53217599. Was booked on saturday through air courier and was expected to be delivered today.

Mumbai office no are not attended by anyone during the whole day. Tried almost 20 times. At time waited for 11 minutes for someone to come online. I think the default system was set to ring only and to waste customers time.

How come the services can be so pathetic. People also did not bother to attend the call and take it seriously.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

View replies

A

Amar4sk

from Bengaluru, Karnataka

Aug 14, 2019

Hi Team,

We have sent one courier from Hyderabad to Anantapur, courier status in website is showing as delivered but it was not yet delivered... Attaching required receipt for your reference...

Thanks in advance!!!

Thanks,
Amar

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My consignment number is f11378013.
My parcel is not delivered. It's showing address incomplete or wrong.
If this is the case can't you guys call at the given number and confirm the same... It contains some imp documents.
I hope my parcel will be delivered soon..
Address update-:
Susil kumar behera
House no-:g-1
Sai niha residency
3-171, balaji nagar colony
Huda complex
Mayuri...

Helpful

5 other people found this review helpful

5 found this helpful

4 Comments

Address: Telangana state, 505327

I am booking DTDC PLUS COURIER SERVICE ON[protected] From kothapeta East Godavari District to Jagityal Telangana state.
Till date Consignment not Delivered from last four days i am try to check tracking details showing Rajahmundry in East Godavari District from last four days try to contact DTDC Customer care but not responding
it is very bad practice and worest service in courier service only cash collection extra for fast delivery but delivery is too late please let us share don't booking in DTDC PLUS SERVICE.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

DTDC Courier & Cargo Complaints & Reviews

File a complaint to DTDC Courier & Cargo

DTDC Courier & Cargo reviews & complaints page 240

courier not delivered by dtdc in goa, verna region.

Post your Comment

product lost from package

Post your Comment

not delivered but online status says delivered

Post your Comment

not delivering of rakhi in time

Post your Comment

fraud

Post your Comment

delay in rakhi delivery... z13444938... urgent!!!

Post your Comment

parcel dtdc k20622396

Post your Comment

parcel not delivered and shows "could not attempt"

Post your Comment

failed to deliver courier in time course.

Post your Comment

items misplaced inside the courier box

Post your Comment

courier items misplaced

Post your Comment

courier did not delivered after 8 days of time

Post your Comment

delay delivery and very bad behavior

Post your Comment

courier not delivered to destination

Post your Comment

not responding and didn't deliver my courier

Post your Comment

undelivered courier

Post your Comment

fraud - theft of parcel by dtdc team

Post your Comment

parcel not recd by dtdc in spite of being air courier

Post your Comment

showing address incomplete or wrong

my consignment not delivered from last four days in dtdc plus service

Post your Comment

Related businesses