DTDC Courier & Cargo Complaints & Reviews

The courier was out for delivery on 26th july 2019, and the same has not yet been delivered by the courier team. On following up on the ghaziabad dtdc courier, they had provided the local office number and upon checking with them, they mentioned that they have closed the delivery of couriers as they would be closing the store.
This is highly unacceptable behaviour by the courier of dtdc

Very poor service, Bad Service, maximum time and wrong address search..
All contacts number are field... Heavy hesitate service..

Consignment Number.- K19785467
Parcel delivery address.
Jibanswapna Enterprises
53/4 Buribattala, Mandalpara, Shyamnagar,
24 PGS(N), West Bengal, India-743127
Contact person- Tanmoy Saha
Contact No.- [protected]

I had send a home credit customer document through dtdc from karamana dtdc branch, trivandrum, kerala on[protected]. But it was not received at home credit office, gurgaon, haryana. When i tried to track it, it was showing as received. But actually, it was not received. No. R33737744.
Please do the needful asap.
Contact no. [protected], [protected].

I have booked one rakhi cover from hydrabad to bangalore on date 26th july... Consignment number is h14795947...
In that i have putted of rs 500 cash including with rakhie.
& i packed 4corner with my company cello tap...
Today my relative have recieved that courier & it was removed my company tap & putted normal clear tap on that...& i have lost 500 rs note...
Ppl pls b careful from dtdc courier...
Naam bade & darshan khote...

I hate dtdc

Kindly be informed that we air freighted the material under subject docket which has already been reached at coimbatore on 27.07.19. However, the delivery are still pending and customer screaming for the material.
Please expedite.
In view of the above, apprise circumstances, you are requested to kindly ensure delivery today any circumstance failing which our order can be cancel and we shall recover all the losses from you.
We have been trying constantly your coimbatore office number but no one are picking.

Hii

This is to inform you, i parcel important something from dtdc pakwara - 244102 to below address

4com technologies
380&381 3rd floor
Aggarwal millenium tower ii,
Netaji subhash place, pitampura,
New delhi - 110034
Phone[protected]

But still now not reached the destination but by online tracking show reached.

1. Tracking id - z11150992

2. Courier service name - dtdc express ltd.

Maximum time i complained dtdc office still now not provide only say tomorrow tomorrow come, i call also dtdc customer care they didn't response this matter take easy and ignore this last 7th july to till now i suffer this problems.

Therefore take it's matters in siresss and provide me proof of delivery or otherwise give me loos of accessory. Please do need full and streetly actions about that.

Regards,
Asish

C89768717; k19615544
These consignments were sent to me at gorakhpur address. These were received by dtdc office at gorakhpur on[protected] — on same day they have posted that address is incomplete. Next day on[protected] they posted that out for delivery.
For first consignment i complaint to customercare then at (9pm they posted successfully delivered although it was not yet delivered[protected].
For second consignment they are posting address is incomplete - then out for delivery and then on[protected] they posted that could not be attempted.
These agencies have no employees and they post that address is incomplete. My mobile number is there so if address is incomplete they can ask it.
Similar problem was also for my earlier consignments — c89971854. First they posted address incomplete then out for delivery and after 3 days they delivered it to me.
Is there someone at dtdc to look these irregularities — i have made complaint to customer care for all these consignments but they have no time to inquire about it. I suggest everyone not to use dtdc

Dear sir/madam,

On[protected] we have handover our material to dtdc courier (Pune maharashtra) to dispatch hyderabad.
But our customer received material in bad condition.
Please find below photographs for your reference.
We believe that dtdc courier dispatch material in very safe mode.
Docket details:
Dtdc courier
P51328475
Now requesting you to refund all amount as per our invoice.
We are waiting for your response.

Respected sir, i rajankutty c vadaserikkara pathanamthitta kerala, send one courior throw dtdc[protected] from vadaserikkara branch, con. Nob r34110693
[protected] i find at online delivered successfully at kundapura udupi. But can't delivered particular receiver still[protected] they steel my courier plz redeem my courier and send to my daughter address given on the courier
Yours faithfully rajankutty (Sender) phone [protected]

My parents had to deliver a parcel from merrut to bangalore.
Parcel sent on 23 jul19 received on 27th jul 2019.
Paid - rs 900/-
Dtdc agent took extra money saying it will be delivered in 2 days.in spite of paying extra money parcel reached 3 days late after a lot of follow up. Once parcel arrived delivery guy behaved very unprofessional and said we don't deliver the parcel at home, will parcel to apartment security. This kind of behavior and unprofessional.

Booking branch - uf 321
Consignment number-d52597102

On 22/07/2019 from gawalior (Madhya pardesh) i courier a envople to vadodra (Gujrat) to wasim bhai owner of agra kanpur transport at vadodra but courier not delivered to him and dtdc courier office tell that courier deliverd on 26/07/19 but wasim bhai not recive a courier i use tracking shipment of dtdc by using docket no z13206780 result shown that courier succesfully delivered but wasim bhai didn't recieved i contact to franchise of dtdc courier office they tell me that they will solve this problem but i am not satisifed from them even they don't have any singnature or contact number of a person who collect the courier so i request to you

Hi team

First time i have used this dtdc service and have a pathetic experience from the branch of azamgarh raidopur.

People called himanshu and mansi ([protected]) from that branch are least bothered about their service towards customer.

From past 3 days i could see that they are updating status for my docket as out for delivery however when i'm calling them they are saying that area is non serviceable and courier is staying with them... However my parents stay at bhawarnath which is 4.6km from that office.
They are least bothered to call customer and inform the status..
Seriously very disappointed with people of that branch how they provide services.
Would request if you cud take action as not getting ombudsman email on their website.

Tracking no. D52058931
Reference no. [protected]
Booking date : 20.07.19
Non delivery of my courier pack to destiny even after abnormal delay. No contact number or customer care numbers provided in dtdc site are valid. No source of contact with dtdc. Very important time sensitive documents and papers exists in the pack. Courier was booked on 20th of july 2019 from steel plant, visakhapatnam to hyderabad. Not reached the desination hyderabad even after week days. Tracking shows "in trasit at hyderabad hub" since 21st july 2019. For an immediate action at your end.

Mjhe ab tak mera parcel receive nhi hua, but online tracking status ye show kar rha hai ki mera parcel delivered ho gya hai mere neighbour ko but strange baat ye hai ki hum log ground floor pe rehte hai aur humare aas pass koi dusra flat hi nhi hai, sirf humara hi flat hai ground pe, humare koi neighbour nhi hai, toh parcel kaise delivered ho skta hai, ye toh fraud hai, pl mjhe mera parcel return kiya jaye otherwise mjhe complaint krni padegi...

Ackn. No:-k20005352, dated[protected], tracking recrd shows that documents delivered successfully, which totally wrong and false, mi signature also false. Your sodepur franchisee ([protected]) not lifting the phone also. This type of service, which is not expected a concern like you. Please look in to the matter and delive r the documents at the earliest.

One documents was booked from kolkata, tracking no:- k20005352, dated[protected], and tracking recor4d shows that documensts recd. By me on 25-07-19, which is totally wrong and false, i have not recd. Any documents. And the signature is not mine. Tried to contract with sodepur super franchisee (Mob. No-[protected], but not lifting the phone also. I am very much surorised this type of incident, which is not expection from a concern like you. Please look in to the matter urgently. The documents is very very urgent. And try to deliver the consignment urgently

Tracking no:- k20005352, dated[protected], booked from kolkata to sodepur-as per tracking it shows that deliver successfully, bur i sri subrata das not recd, the same, actuallu i required the documents urgently. Tried to contract - with [protected] (Sodepur super franchisee), but not lifiting the phone also, i am very much regret to inform you that this type of service not expected from a concern like you. Requesting your kind self please look in to the matter. Matter is very very urgent.

As we were wished to send our motorbike from narasaraopet (Guntur dist) to hindupur (Ananthpur dist) by train in such process they gave us a postal reference cover in railway station, then we just send the cover by your so-called dtdc courier service with tracking no: h88760573 to mr kundurthi anil kumar, in such a way the station master of hindupur stated that your motorbike had arrived you please take over your bike otherwise it costs rs.10.00 extra per hour so finally your service made us to wait extra 60 hours to take our parcel then we paid rs. 600 extra, only because of your negligence so we expect you must apologize or get us rs. 600 to respected client mr anil kumar

Thanking you

I had a courier package (Awb d51865517 dated 18th july 2019) from bhiwandi, maharashtra. The local dtdc office at athani, thrissur, kerala threatened to send the package back if it is not picked up from their office. They say they do not do home delivery. This is despite the fact that my residence is less than 3 kms away and hardly 20 steps from the main state highway that leads to the nearest town, thrissur, from the dtdc athani office. All other couriers give me home delivery. The local dtdc branch has now redirected it back to the sender. Take payment for home delivery, without delivering ask for it to be picked up and send it back on the same day if not picked up. Last time i use dtdc. Professional couriers are much better.

Hello. Its krishna panda. I purchase some product online and the delivery service i chosen is dtdc. The parcel's correct location was dhenkanal, deulasahi, orrisa. But due to the mismanagement of dtdc organisation the parcel was at cuttack. I called many of your service providers but they can not solve my problem. Now they just said the parcel is missing. Its not my fault. The delivery date is delayed 13 days. I want my parcel soon. Please solve out my problem soon
Name on parcel-krishna panda
Consignment no-m75772702
Pin code-759001
My contact no -[protected]/[protected]
Please contact me and solve out my issue.
That parcel is too important and that is prepaid and the money can't be refunded. Hence please contact me