DTDC Courier & Cargo Complaints & Reviews

On the date 17/7/19 some valueble medicines have been booked in DTDC with the no H87952790 from Tirupati to bhimavaram(PIN
534208), but the courier hasn't came to our address from Tirupati even till 31/7/19.Despite we went to your office in bhimavaram(ANDRA PRADESH )and enquired about the courier .Even though there was no answer from you. Will you immediately take action on this issue ? Other wise shall we can give a complaint in the police station ????

This is my phone no
[protected]

I would like to bring it to your knowledge that the parcel i have sent through your services holding pod no. K19749063 which contains most important legal document of shriram transport finance co ltd which contain almost 100000 lakh document value and their is an issue that it was partially opened
It is very unprofessional please kindly investigate about the package

I booked a parcel from howrah - 711101, to gurgaon - 123001,
The person on the other end has not received the parcel.
On checking with the consignment no.
It shows the last update on 27th, as consignment redirected,
No further information has been updated
Neither am i being able to understand what is the status of the consignment and where is it?
I tried seeking help from dtdc howrah hub, from where i booked, neither are they responding much.
Sir, i will be highly oblidged if you kindly see to it.
I too have lodged a complain from my side, but there have been no responses,
Please sir, kindly see to it,
It has been 11days, and there is no trace of the consignment,

Dear Sir,
I am Rahish from Ahmedabad. I went to DTDC in order to courier one consignment but it is undelivered because the service in that area of Rajasthan is unserviceable.
Why didn't they tell me before that my parcel will not be delivered.

My consignment number is: F11410357

Reference number is[protected]

I have sent courier to nellore from kakinada on[protected]... It has to reach nellore within 2days but today is 6th day and still the courier has not been delivered. And main thing is its not showing any history of tracking on the official website of dtdc. The courier people are not at all responding or paying attention to what am saying.. Dtdc people are such most irresponsible courier service staff that i have ever seen.. Thats really important courier nd i need it back. Consignment no is h88847838... Please try to resolve it

Hi,
I am neetu sharma from banglore, last month my parcel had been delivered on wrong address. I have been talking to local dtdc company guys since last 1 month but not getting useful response. I have been given assurances to find out the parcel but that has not happened het due t o this problem am struggling with my customer and now my credibility is at the stake. Plz help me to address the issue and deliver the parcel to right address or refund amount.
Here is the tracking id a44199229

Docket no is z89130998

The parcel had booked on 23 july 2019 from delhi jhandawala branch and still my customet didin't receive the parcel yet please inform me what has happend to the parcel why it shows data not available..
My customer is really very angry on dtdc service and am also not satisfied with the service of dtdc
Can you please help me in finding the problem

Hi,

This is in regards to the delivery of item on docket number b65635756.

Delivery boy is very unprofessional and rude.
Item was out for delivery on 29th july however delivery boy delayed it to next day 30th july.
On 29th he entered false remarks stating "receiver requested delivery on another date", however there was no such communication from the customer/receiver end.

On 30th delivery boy took bribe of rs60 courier charges collected were less also threatened to deny the delivery if said amount was not paid.

Please take necessary action on the employee.

Thanks
Lalith

This is say that as service of your company is not provided by the office boy or not any responsible person. Company had booked the parcel on 25/07/2019 and till now today also we have not received the parcel and also again they are arguing with us that we will supply at our time and also they are behaing rudly with us.
Person name is not they are saying his mb no is [protected] this office boy is behaving very rudly and till now he is not receving the phone also.
So please kindly do the needful.

We regards with your reply soon.

This is completely in valid where you pay handsome amount for delivery to dtdc and in return you hear from destination office that delivery wont be done due to staff problem. Consignment no. A44089377. Denied to deliver at nashik centre. Kindly see to it that it gets resolved as soon as possible. Dtdc have been to much bad at there services always. Awaiting for some positive feedback.

I have purchased a book online on 23rd july 2019 from s. Chand publications they send that book via this courier service.

Courier boy did not come to my house and said your door was locked what a # is this. And also no one picking my phone when i am calling to their office even the customer care people is also like this.

Even till now i have not received my parcel.

These guys are very irresponsible not a professional guys.

That's by they hire these types of people in there company

So, please tell me how can i lodge a legal case to this company because of this unprofessional behavior i fell very offensive.

We have hired your franchisee bhimai enterprises having address at plot no. Pap-a-112, thane belapur road, khairne midc, navi mumbai-400710. The fanchisee owner is not discharging his obligation as per the agreement letter signed by both o[censored]s - kapil industries and bhimai enterprises. He his behaving rudly with our staff, irregular in collecting the docs. He has collected dozens of letters since 29.06.2017 to 13.07.2019 and has not delivered the letters. Nor he and his sfaff are not responding not returning our undelivered letters. We request you to look into the matter at the earlist. As your fanchisee failed to do his jib we have been put to financial loss, and caused damage to our image and reputation in the market. Kindly take urgent action failing which we will be compelled to file a case with consumer forum.

Since last 2 week i didn't received order yet. Today i got call from dtdc courier from bangalore airport. They told package got broken/tampered from their end. Courier person told me they denied to deliver to registered address. This mistake has done from courier end. Package got broken/tampered from courier. Dtdt courier has denied to pay off broken item since they are only resposnble for tampered item. Please pay off for broken item and deliver product to my current address.

Order d49598602

Regards
Suraj

The courier was out for delivery on 26th july 2019, and the same has not yet been delivered by the courier team. On following up on the ghaziabad dtdc courier, they had provided the local office number and upon checking with them, they mentioned that they have closed the delivery of couriers as they would be closing the store.
This is highly unacceptable behaviour by the courier of dtdc

Very poor service, Bad Service, maximum time and wrong address search..
All contacts number are field... Heavy hesitate service..

Consignment Number.- K19785467
Parcel delivery address.
Jibanswapna Enterprises
53/4 Buribattala, Mandalpara, Shyamnagar,
24 PGS(N), West Bengal, India-743127
Contact person- Tanmoy Saha
Contact No.- [protected]

I had send a home credit customer document through dtdc from karamana dtdc branch, trivandrum, kerala on[protected]. But it was not received at home credit office, gurgaon, haryana. When i tried to track it, it was showing as received. But actually, it was not received. No. R33737744.
Please do the needful asap.
Contact no. [protected], [protected].

I have booked one rakhi cover from hydrabad to bangalore on date 26th july... Consignment number is h14795947...
In that i have putted of rs 500 cash including with rakhie.
& i packed 4corner with my company cello tap...
Today my relative have recieved that courier & it was removed my company tap & putted normal clear tap on that...& i have lost 500 rs note...
Ppl pls b careful from dtdc courier...
Naam bade & darshan khote...

I hate dtdc

Kindly be informed that we air freighted the material under subject docket which has already been reached at coimbatore on 27.07.19. However, the delivery are still pending and customer screaming for the material.
Please expedite.
In view of the above, apprise circumstances, you are requested to kindly ensure delivery today any circumstance failing which our order can be cancel and we shall recover all the losses from you.
We have been trying constantly your coimbatore office number but no one are picking.

Hii

This is to inform you, i parcel important something from dtdc pakwara - 244102 to below address

4com technologies
380&381 3rd floor
Aggarwal millenium tower ii,
Netaji subhash place, pitampura,
New delhi - 110034
Phone[protected]

But still now not reached the destination but by online tracking show reached.

1. Tracking id - z11150992

2. Courier service name - dtdc express ltd.

Maximum time i complained dtdc office still now not provide only say tomorrow tomorrow come, i call also dtdc customer care they didn't response this matter take easy and ignore this last 7th july to till now i suffer this problems.

Therefore take it's matters in siresss and provide me proof of delivery or otherwise give me loos of accessory. Please do need full and streetly actions about that.

Regards,
Asish

C89768717; k19615544
These consignments were sent to me at gorakhpur address. These were received by dtdc office at gorakhpur on[protected] — on same day they have posted that address is incomplete. Next day on[protected] they posted that out for delivery.
For first consignment i complaint to customercare then at (9pm they posted successfully delivered although it was not yet delivered[protected].
For second consignment they are posting address is incomplete - then out for delivery and then on[protected] they posted that could not be attempted.
These agencies have no employees and they post that address is incomplete. My mobile number is there so if address is incomplete they can ask it.
Similar problem was also for my earlier consignments — c89971854. First they posted address incomplete then out for delivery and after 3 days they delivered it to me.
Is there someone at dtdc to look these irregularities — i have made complaint to customer care for all these consignments but they have no time to inquire about it. I suggest everyone not to use dtdc