DTDC Courier & Cargo Complaints & Reviews

Dear i am satyam r/o 2658c jain nagar karala delhi 81. I would like to inform you that my courier tracking i'd m82385116 did not reach in my home and show in dtdc portal... Address not found... But from last 3 years i have received my all courier at this address from dtdc... How is it possible that address not found any one not respond me kindly solve this issue other wise i will take a leegal action...
Regards
Satyam
[protected]...

Microwave oven: entire control panel is damaged. The microwave oven cannot be started as the body near the door is affected. This costly lg microwave oven has now been non functional due to this damage.

Washing machine: dent and gap on the outer body. The outer body has been damaged due to mishandling.

Kent ro water purifier: the kent ro body has been extensively damaged and the water purifier is non functional now due to this.

All the packages were mentioned fragile. Yet the dtdc personnel mishandled and caused heavy damage to the appliances thereby rendering them non functional. Now there is no proper way to claim insurance.

We reported this issue to the bangalore contact of dtdc mr. Sanjeev (He pacakged and sent through dtdc as he is associated with them) on 13th july 2019 immediately on opening the package. He handles dtdc at this location - ascendas park square mall, itpl main rd, bengaluru, karnataka 560066

For past two weeks he has been delaying saying the complaint has been raised with dtdc. Gave us wrong email address to raise complaint. Dtdc also doesnot provide any proper remedial measures and uses untrained personnel who throw fragile items and damage them.

Most horrible company in india. Damaged all my appliances. Will not book any transportation with them again.

My consignment no. Is k19853962. For the last 2 days it is showing could not attempt (In tracking results). It's a local dtdc courier and was supposed to reach within 2 days but it's been 6 days i am yet to receive my order. Please help as the courier is very important for me. Earlier i have never faced any such difficulty with dtdc courier which is such a renowned courier company.

To dtdc
Customer service

Please treat this email as an official complaint against dtdc.

We had booked a z10183553 courier from dtdc and it showed that the same was delivered on 28th june.

However it was brought to our notice that the same was not delivered at the destination and there was no concrete response from the delhi dtdc at barakhamba road.

We have still not heard from dtdc delhi regarding the solution to the problem.

From our end we then folowed up and finally called up at pali rajasthan after tracing numbers from google.

To our shock, they shared that the courier is still lying with them and it was a false entry in the system.

The student had to rush to the dtdc office and get the courier collected on 22nd july.

This is a harassment from dtdc as none of the authorities was ready to take the responsibility and till date the delhi office has not called us back.

Also false information was being loaded in the dtdc website.

Please note we need a written apology and explanation from the department for such a loophole.

I was supposed to get a parcel delivered by dtdc which was shipped on 13th july 2019. Today is 24th July and still there is no call, no intimidation. When I finally checked the status on their website it says 'out for delivery' even before reaching my pincode area and few hours later it got updated to 'not serviceable area' and later again after few minutes the status said 'returned to hub'!!
What kind of a courier company does this??? There is not even proper number to call them. Pathetic courier service!! And this is not the 1st time that this kind of incident happened with dtdc! Please if you can't give a proper service then why not close down the company for a peaceful life for everyone!
My consignment no. is D52562293

I have booked a courier consg. No z25324708 to tijara, alwar, pin 301411
On 17th july...
When not delivered upto 20th july, i have called customer care and filled a complaint where i get assured about speedy delivery...
But again no any delivery, on monday i called jaipur branch and then they said me that tijara, alwar is non serviceable...
So after wasting my so much time they just treated me like cheated...
I feel cheated as if it is non serviceable then why my order placed...

Kindly do the needfull...
Pallav
[protected]

Dear sir,
We have booked an important and urgent machinery part to our valuable customer m/s allied infrastructure [ mr. Anoop [protected]], lucknow on 20th july 2019 by your courier, docket no:z[protected]Copy attached) but the same is still not delivered to our customer and on your tracking system the same is showing "delivered". Your dtdc person at lucknow (Rakesh [protected]) is telling a lie and not giving us the correct position, and now his cell is out of network.

Please help asap in this matter.

Regards

Maneesh sharma
[protected]
[protected]

M/s kavya enterprises
Kanpur

I have sent a courier on 16th july using dtdc service. This is supposed to be reach my place within a day as it was in same state. When i track it, it went to sirsi but intended destination was different. I have had very bad experienceany times with this service. These people so careless even though the address and pin is clearly mentioned in enevelop. They even charged 80 rs within state.

I have sent so many mail and contacted the customer and does not have any courtesy to address my concerns. I need my courier back soon as possible and severe action needs to take up this such cheap service provider so that other should not face the same problem.

With refrence to awd no. (D[protected].
date of incidence-23/7/2019
a delivery agent who dispatches my parcel is messaging me on whatsapp in inappropriate manner . he told his name Devendra and his contact no is [protected].
we consider dtdc service a trustworthy co and this type of behaviour by your agent is not expected at all. it is all about women security so i request you to take action against him.
i attached screenshot of whatsapp message and biil so please considered it.

My parcel was booked from Mumbai to Gwalior on 18/07/19 and not delivered till date i.e., 23/07/19. The tracking number was M75956313 and I track my parcel from website and I couldn't find real time update of parcel, there for no information updated between 20/07/19 to 23/07/19. I got panic and stressed so much because it contains my homeopathy medicine which was already late 2 days to reach me, therefore I contacted everywhere in each from Indore to Gwalior but I didn't got satisfactory answer from anyone. Finally I got update online today that parcel reached Gwalior thatipur branch at 12.30 pm and out of delivery at 13.59 pm. I contacted thatipur branch office that when the parcel will be delivered to me. The person over there on call told parcel has been out of delivery and gave delivery boy number [protected] after so many calls he picked up phone and denied to delivery the parcel without any reason. I am very disappointed with the behaviour of delivery boy he told me that I can't deliver today you come and collect from office. This is very disgusting I am paying courier charges for collecting our parcel from office or it's your duty to deliver at home or address given to you. I am not satisfied with the DTDC courier services and bad behaviour of persons concern in office branch and delivery boy.

My package with tracking no. B80501079 has been booked on 18th july 2019 from bangalore to deliver it to noida with address and phone number. The packet has been there in noida from 20 july 2019 from that day to today (23th july 2019) and my shipment status is showing that "out for delivery" and "not delivered (Receiver not available (Cir)". Courier boy not called me on my phone number and he is updating courier status "not delivered (Receiver not available (Cir)" at dtdc tracking website. Can you tell me what am i supposed to do right now?

Dtdc branch office in bhankrota jaipur 302026, rajasthan is the worst branch ever. They doesn't even know where and when to complain. They don't take responsibility over any booking or any courier. If i should ask for any help then please remove such branch from this place and cancel their licence, am not complaining about all the branches but some are the worst they just tries to get the money out of people and do nothing but misbehave with us.. They are not well behaved with people.. Please do something with such branch they are even upto some threats and knows nothing about courier service. Either cancel their licence or make them understand the rules of the company as some branches are useless enough to blame the company directly

I have couriered a parcel from tirupathi to durgapur (West bengal) on 17th of july, company charged 330 rupees and promised to make delivery by 19th 5.00 pm.

But, it has not delivered within the stipulated time.

When i saw the status, it is showing as recipient refused to take delivery (How can they take after the date i. E., 19th).

Hence i request you to do justice for me.

We (Stove kraft limited) have sent the courier on 2nd july-2019 from bangalore to indore vide awb number b65321074 but till not delivered but tracking status showing delivered successfully and we are following since 10 days there is not proper response from the franchisee in both the places. They are taking more time to confirm the status and the parcel contains statutory documents we are unable to get duplicate copies.
Kindly do the needful.

Dear sir,
I am mitlesh rai and my tracking id is d71007330. I have not received my any items or parcel. When i am checking on your dtcdc website its say that successfully deliver. But i dont get my any delivery till date. I have already lodged a complaint in this regarding. But no have taken any action. Please sure that where is my parcel. And deliver to me as soon as possible.

Thanks
Mitlesh rai
[protected]

Dear Sir,

we are send some items through DTDC Courier Service from Ernakulam (Harisree Enterprises, NH Bypass, Shobha Road, Vennala) on the date of 8th July 2019, But still there are not delivered items to mentioned Delivery address (Mathew, Korath House, Karimba, Mannarkkad, Palakkad), ones i have to check that parcel tracking there is showing item is delivered.
now almost 15 days gone.that parcel have some choclate items from abroad, here after that items cant useful. what we have to do

Hii ...
I am dharmendra singh...
This is complain is regarding my parcel(DTDC COURIER), which was supposed to be delivered on 29th june..
Its been more than 3 weeks now, i haven’t recieved my parcel yet... it was dispatched on 27th june.. I have complained to their customer care about the same but I haven’t got any response.. they are not ever bothered to reply.. such a poor service..

D38655837.. this is the consignment no of dtdc... it still says the product in transit.. It has my study material.. this is really frustrating...
Plz help..

Iam Pradeep contacting you from Trivandrum, the courier guy called me today to pick the courier at DTDC office which isn’t not all acceptable because I have spent Rs.2000 as a courier change.Could you please ask him to deliver the same at my door step asap?

Details : D52914176
Name. : Pradeep
Address : 3D, Sowparnika Sandal Towers, Alathara, Katela, Trivandrum - 695017
Ph no :[protected]

Dear sir/madam,

My self dr. Perumalla srikanth i send a dtdc blue courier consignment: v54888410 from vijayawada to nandyal pin: 518501 of andhra pradesh on 17/07/2019. The courier was delayed and the courier service is not updating the details of the product from dated: 19, 20, 21 and 22nd onwards and the service is delay and dtdc courier service is not responding on this product.

With regards,

Dr. Perumalla srikanth

I was to receive a courier which was sent on 13th of July, 2019 from Domlur, Bangalore at Electronic city, Bangalore. It was said that the courier would be delivered by 15th of July, 2019. But, it was not delivered and moreover when i tried to track the courier using http://www.dtdc.in/tracking/shipment-tracking.asp, it showed the status that "RECEIVER REQUESTED DELIVERY ON ANOTHER DAY-(CIR)", though i didn't request the delivery on another day at all (i didn't meet/get a call from delivery personnel at all, how could i request it on another day).

At the end, it was an episode where DTDC Staff/delivery personnel had gone to the extent to enter wrong status and it had been 8 days(21st of July, 2019), still i didn't get my courier. I am shocked by this service and i would please request you to look into the matter.

My consignment number: B65710147