DTDC Courier & Cargo Complaints & Reviews

I sent my courier from delhi to chennai west tambaram after one week receiving the courier i found my bag is missing in the box 📦 and i tried to inform this by contacting them but they did not respond it well.
Please help me by finding my bag and return it to me. I placed my charger, belt buckle and other stuffs in that bag.
I need my bag, my bag colou is black in colour and somnath will be written in the top of it.

My courier no. Z12055338 has not been yet. It was sent by my parents from yamunanagar haryana on 8th july to me at greater noida.
As per tracking it is showing that it is at greater noida pari chowk branch from 10th july. But when i contacted that branch they said it is not available.
So request you to please taken this matter with dtdc & resolved my complaint.
Kuldeep dhawan
[protected]

Dear sir / madam
I used dtdc courier to send my thesis [weighing around 15 kg] to my guide in agra vide docket no. D52620885 for rupees 900.

The same docket was sent back to my address, where my guide took out her one set, weighing around 12 kgs vide docket no.[protected] and d43803339 for whopping rupees 1700 [on to-pay basis].

The handler was too adamant to get that amount only, i tried all your customer care numbers to no avail and even he threatened me to send back the courier. So in this scenarion i had no other options but to pay highly overcharged amount.
Kindly refund extra paid amount.

Dear sir / madam
I used dtdc courier to send my thesis [weighing around 15 kg] to my guide in agra vide docket no. D52620885 for rupees 900.

The same docket was sent back to my address, where my guide took out her one set, weighing around 12 kgs vide docket no. D43803339 for whopping rupees 1700 [on to-pay basis].

The handler was too adamant to get that amount only, i tried all your customer care numbers to no avail and even he threatened me to send back the courier. So in this scenarion i had no other options but to pay highly overcharged amount.
Kindly refund extra paid amount.

Status shows that no person at the address, why was the call no made to confirm the address when the delivery guys is not bale find... I am sure the person has not come to my delivery address and incorrect details is updated in the portal... I believe the process is to call the person when not sure of the address. It really gives a bad impression just because of this kind of service been provided... It would be great if some one can look into the request and advise me on the status of the complaint asap...

I have booked a consignment to get dilvered locally in mumbai and paid the asked amount on 18th july. They have assured me that the consignment will be delivered on 19th july, 2019 by or before 12:00pm. However, the same has not been delivered yet. When called and inquired about the same the vendor was least bother and told me that what's hurry... It will reach in a day or two. Have never expected such a irresponsible behaviour from a reputed company like dtdc.
I requested him that it should be delivered by or before 6:00pm at the given address as it will be saturday then sunday and no one will be there to receive the consignment. It's of no use if it won't get delivered on 19th july.
No efforts have been put by the vendor. Yet the courier is not being delivered even though i have paid more than other courier service centres.
It's ridiculous!!!

Regards,
Dr. Nisheeth chandra

I have a booking on the name of i v s s k chaitanya on[protected] from bhimavaram, a. P. To dtdc palavakkam chennai, due to absence in my delivering address, i have requested to the local palavakkam dtdc for delivery address, he accepted, yesterday[protected] it was delivered, due to my office hours i could take, so he call me today and spoke in very rude manner and using bad words when i go there for taking up my parcel, he said who said you to give the dtdc address of palavakkam, so i said next time onwards i wont give the address of dtdc palavakkam, still he spoken to me very rudely, then i said i am not going to sign on delivery form, i will make complaint on, he said that do what ever you want make, i will see your end like these words were used.

So, i am thinking to make a complaint register in consumer court, because he is there to deliver the goods in good manner towards customers who came for. But i didnt get anything from him instead of that i got thretening from him. So in this regard mean while i am informing and making complaint registration in online with dtdc for any assistance from your end.

Nor else will meat in consume court.

Regards
I v s s k chaitanya
[protected]

I sent a courier from Pune to Thane using DTDC Lite on 15th July 2019. The courier reached Thane DTDC office on 16th July and since then it has not been delivered. I contacted the DTDC office in Kharadi where i had booked this courier and still it was jot delivered after false promises that it will be done by end of the day. What does booking a courier means if it is going to be slower than postal mails. Please help to resolve my problem. Tracking number: P51306180

Hi,

I have couriered TCL 32 inch LED TV(12000/-) from bangalore to chennai, but in chennai we received the TV LED display and one corner of the is completely broken and can't be used any more. when i cald delivery agent explained about the issue he said we are not responsible talk to the bangalore office from where you sent courier, we spoke to bangalore DTDC, they are not ready to accept it. they are telling we can't do anything, can you please address this issue.

DTDC
Bangalore-560094
Sanjay Nagar
[protected]
Shipment I'd: D52796569

Thanks&Regards,
Leelakumar Elli
+91-[protected]
[protected]@gmail.com

A courier has been sent from ghato, jharkhand for wardha, maharashtra through your service. It's dated on 14th of july. The serial number which is printed on the slip i. E. V53495878 is not showing any details regarding the shipment and everytime it's showing invalid. The courier is very much important to me and i am a need of it immediately. Try to dig up some details regarding the courier and please inform me as fast as possible.

My shipment with tracking id d52546573 has not delivered yet from kota to sasaram booked on 09/07/2019 has not delivered yet. Status is showing it is out for delivery every day but at the end of day it shows receiver not available (Cir). I am not received any single phone call regarding the parcel but it shows receiver is not available. Also i have give full address of the location. It is very urgent for me to receive the parcel.

My shipment no z20177116 was booked from srinagar to mulagumoodu (629167, tamilnadu) on 06jul. Online tracking shows it as delivered on 10jul but even till today i. E. 18jul no one has neither delivered nor given a call about my item.
Request to kindly trace my shipment and deliver it to the correct address rather than showing the erroneous online update.

I sent a parcel worth ₹ 500 on 21st of june from malad east (Shah arcade 3) branch, mumbai. It was supposed to reach the receipent with 6-7 as per their claim but till date hasn't reached nor it came back to me. Also the tracking details are not being updated since 22nd june (Screenshots attached). The incharge person also dropped a mail to the jaipur head incharge person to deliver it as soon as possible but even their head hasn't replied to their mails. It is so irresponsible of them to not inform the status of the parcel and not even accept if it's lost in transit. I would like to get a refund as i am running an online business and my client wants a refund for the same. Thanks to dtdc i have lost some of reputation.

Courier P51164781 shows a tracking status of delivered, but only dtdc knows where the courier got delivered or whether it was delivered. The receiver has not received it nor anyone in the apartment. There is not a single number that connects to dtdc and makes me wonder if the company actually exists. I would like to know where this parcel is and this company should be closed down for this kind of poor services. We trust them with our documents, pay extra and this is what we get in return.
I really want to see some action being taken. This is not the first time this is happening. Delivery executives cannot come and deliver at doorstep but calls themselves door to door courier. Pathetic and ridiculous services.

Hi,
We have parceled some packet (Consignment number: D[protected] from DTDC Kozhikode to DTDC pune ON 6th July, 2019. The online tracker shows the parcel is undelivered, seems the address goes wrong. We are trying to contact DTDC Pune office, as provided on their website, but noone is picking the call and thus we are unable to locate where our parcel is. Its been 11 days, please let us know our parcel status. I am attaching picture of my parcel slip.
Thanks.

My shipment with tracking id - z96729418 from jaipur to bangalore booked on 19/03/19 has not delivered yet. The status is showing the wrong cir which is not possible as the address is given was accurate and well known. I complained this to the local office at jaipur but my resolution has not been resolved yet also they blocked me. The parcel was worth of 10 k which cant be put in dillema now as its been 4 months now and my patience is over now. I need a urgent resolution now otherwise i had to take a legal turn.

My parcel has arrived aizawl dtdc courier on 15th july 2019, as i have tracked it online. Since i did not receive any phone call from the courier i was waiting for two days. And today, i myself have to go to the courier and search for my parcel. All my stuffs were rotten which should not be a problem have it been delivered to me on time! Aizawl dtdc should know their job well! Hope you can look into the matter and i hope not find such problems in the future!

Dear sir,
I have booked a parcel at patna on 13/7/19 for bhagalpur, bihar. I was told that it will reached on the next day but today is 17/7/19, four days have been passed but yet to receive my parcel to the beneficiary. My consignment no. Is d52400864.
It is very sorry to say that your service is too poor. Please take correct action and try to solve the issue on urgent basis.
Khemka group
Patna

Hello sir

Today i tracked my package, it was showing out for delivery at 12pm. I took nmobile inthe had sat till 6pm
I dint get any call fron the courier boy. As as soon as i tracked my parcel at 6.15pm. It was showing undelivered. I dont know what happend. But i want my parcel as soon as possible.
Consignment number... Z20650903
I want the parcel by tomorrw as it is very important for me.

Dear sir,

This is regarding consignment no. D51964092 dated 13/06/2019, booked from ahmedabad to lucknow.

Material not received at the address mentioned in the gr whereas status has been updated as "not delivered (Receiver refused delivery (Cir)" and returned to the origin location.

Already discussed with lucknow dtdc representatives on contact no. [protected] & [protected] but regret to say that i didn't get any positive response.

Material not even forwarded to nadarganj local office address.

Kindly look into the matter and arrange consignment at our works.

Regards,
Purnima asthana
Contact no. [protected]
Aryan exporters pvt. Ltd.
B-1 industrial area, nadarganj
Amausi, lucknow, uttar pradesh, india