DTDC Courier & Cargo Complaints & Reviews

We (Stove kraft limited) have sent the courier on 2nd july-2019 from bangalore to indore vide awb number b65321074 but till not delivered but tracking status showing delivered successfully and we are following since 10 days there is not proper response from the franchisee in both the places. They are taking more time to confirm the status and the parcel contains statutory documents we are unable to get duplicate copies.
Kindly do the needful.

Dear sir,
I am mitlesh rai and my tracking id is d71007330. I have not received my any items or parcel. When i am checking on your dtcdc website its say that successfully deliver. But i dont get my any delivery till date. I have already lodged a complaint in this regarding. But no have taken any action. Please sure that where is my parcel. And deliver to me as soon as possible.

Thanks
Mitlesh rai
[protected]

Dear Sir,

we are send some items through DTDC Courier Service from Ernakulam (Harisree Enterprises, NH Bypass, Shobha Road, Vennala) on the date of 8th July 2019, But still there are not delivered items to mentioned Delivery address (Mathew, Korath House, Karimba, Mannarkkad, Palakkad), ones i have to check that parcel tracking there is showing item is delivered.
now almost 15 days gone.that parcel have some choclate items from abroad, here after that items cant useful. what we have to do

Hii ...
I am dharmendra singh...
This is complain is regarding my parcel(DTDC COURIER), which was supposed to be delivered on 29th june..
Its been more than 3 weeks now, i haven’t recieved my parcel yet... it was dispatched on 27th june.. I have complained to their customer care about the same but I haven’t got any response.. they are not ever bothered to reply.. such a poor service..

D38655837.. this is the consignment no of dtdc... it still says the product in transit.. It has my study material.. this is really frustrating...
Plz help..

Iam Pradeep contacting you from Trivandrum, the courier guy called me today to pick the courier at DTDC office which isn’t not all acceptable because I have spent Rs.2000 as a courier change.Could you please ask him to deliver the same at my door step asap?

Details : D52914176
Name. : Pradeep
Address : 3D, Sowparnika Sandal Towers, Alathara, Katela, Trivandrum - 695017
Ph no :[protected]

Dear sir/madam,

My self dr. Perumalla srikanth i send a dtdc blue courier consignment: v54888410 from vijayawada to nandyal pin: 518501 of andhra pradesh on 17/07/2019. The courier was delayed and the courier service is not updating the details of the product from dated: 19, 20, 21 and 22nd onwards and the service is delay and dtdc courier service is not responding on this product.

With regards,

Dr. Perumalla srikanth

I was to receive a courier which was sent on 13th of July, 2019 from Domlur, Bangalore at Electronic city, Bangalore. It was said that the courier would be delivered by 15th of July, 2019. But, it was not delivered and moreover when i tried to track the courier using http://www.dtdc.in/tracking/shipment-tracking.asp, it showed the status that "RECEIVER REQUESTED DELIVERY ON ANOTHER DAY-(CIR)", though i didn't request the delivery on another day at all (i didn't meet/get a call from delivery personnel at all, how could i request it on another day).

At the end, it was an episode where DTDC Staff/delivery personnel had gone to the extent to enter wrong status and it had been 8 days(21st of July, 2019), still i didn't get my courier. I am shocked by this service and i would please request you to look into the matter.

My consignment number: B65710147

I sent my courier from delhi to chennai west tambaram after one week receiving the courier i found my bag is missing in the box 📦 and i tried to inform this by contacting them but they did not respond it well.
Please help me by finding my bag and return it to me. I placed my charger, belt buckle and other stuffs in that bag.
I need my bag, my bag colou is black in colour and somnath will be written in the top of it.

My courier no. Z12055338 has not been yet. It was sent by my parents from yamunanagar haryana on 8th july to me at greater noida.
As per tracking it is showing that it is at greater noida pari chowk branch from 10th july. But when i contacted that branch they said it is not available.
So request you to please taken this matter with dtdc & resolved my complaint.
Kuldeep dhawan
[protected]

Dear sir / madam
I used dtdc courier to send my thesis [weighing around 15 kg] to my guide in agra vide docket no. D52620885 for rupees 900.

The same docket was sent back to my address, where my guide took out her one set, weighing around 12 kgs vide docket no.[protected] and d43803339 for whopping rupees 1700 [on to-pay basis].

The handler was too adamant to get that amount only, i tried all your customer care numbers to no avail and even he threatened me to send back the courier. So in this scenarion i had no other options but to pay highly overcharged amount.
Kindly refund extra paid amount.

Dear sir / madam
I used dtdc courier to send my thesis [weighing around 15 kg] to my guide in agra vide docket no. D52620885 for rupees 900.

The same docket was sent back to my address, where my guide took out her one set, weighing around 12 kgs vide docket no. D43803339 for whopping rupees 1700 [on to-pay basis].

The handler was too adamant to get that amount only, i tried all your customer care numbers to no avail and even he threatened me to send back the courier. So in this scenarion i had no other options but to pay highly overcharged amount.
Kindly refund extra paid amount.

Status shows that no person at the address, why was the call no made to confirm the address when the delivery guys is not bale find... I am sure the person has not come to my delivery address and incorrect details is updated in the portal... I believe the process is to call the person when not sure of the address. It really gives a bad impression just because of this kind of service been provided... It would be great if some one can look into the request and advise me on the status of the complaint asap...

I have booked a consignment to get dilvered locally in mumbai and paid the asked amount on 18th july. They have assured me that the consignment will be delivered on 19th july, 2019 by or before 12:00pm. However, the same has not been delivered yet. When called and inquired about the same the vendor was least bother and told me that what's hurry... It will reach in a day or two. Have never expected such a irresponsible behaviour from a reputed company like dtdc.
I requested him that it should be delivered by or before 6:00pm at the given address as it will be saturday then sunday and no one will be there to receive the consignment. It's of no use if it won't get delivered on 19th july.
No efforts have been put by the vendor. Yet the courier is not being delivered even though i have paid more than other courier service centres.
It's ridiculous!!!

Regards,
Dr. Nisheeth chandra

I have a booking on the name of i v s s k chaitanya on[protected] from bhimavaram, a. P. To dtdc palavakkam chennai, due to absence in my delivering address, i have requested to the local palavakkam dtdc for delivery address, he accepted, yesterday[protected] it was delivered, due to my office hours i could take, so he call me today and spoke in very rude manner and using bad words when i go there for taking up my parcel, he said who said you to give the dtdc address of palavakkam, so i said next time onwards i wont give the address of dtdc palavakkam, still he spoken to me very rudely, then i said i am not going to sign on delivery form, i will make complaint on, he said that do what ever you want make, i will see your end like these words were used.

So, i am thinking to make a complaint register in consumer court, because he is there to deliver the goods in good manner towards customers who came for. But i didnt get anything from him instead of that i got thretening from him. So in this regard mean while i am informing and making complaint registration in online with dtdc for any assistance from your end.

Nor else will meat in consume court.

Regards
I v s s k chaitanya
[protected]

I sent a courier from Pune to Thane using DTDC Lite on 15th July 2019. The courier reached Thane DTDC office on 16th July and since then it has not been delivered. I contacted the DTDC office in Kharadi where i had booked this courier and still it was jot delivered after false promises that it will be done by end of the day. What does booking a courier means if it is going to be slower than postal mails. Please help to resolve my problem. Tracking number: P51306180

Hi,

I have couriered TCL 32 inch LED TV(12000/-) from bangalore to chennai, but in chennai we received the TV LED display and one corner of the is completely broken and can't be used any more. when i cald delivery agent explained about the issue he said we are not responsible talk to the bangalore office from where you sent courier, we spoke to bangalore DTDC, they are not ready to accept it. they are telling we can't do anything, can you please address this issue.

DTDC
Bangalore-560094
Sanjay Nagar
[protected]
Shipment I'd: D52796569

Thanks&Regards,
Leelakumar Elli
+91-[protected]
[protected]@gmail.com

A courier has been sent from ghato, jharkhand for wardha, maharashtra through your service. It's dated on 14th of july. The serial number which is printed on the slip i. E. V53495878 is not showing any details regarding the shipment and everytime it's showing invalid. The courier is very much important to me and i am a need of it immediately. Try to dig up some details regarding the courier and please inform me as fast as possible.

My shipment with tracking id d52546573 has not delivered yet from kota to sasaram booked on 09/07/2019 has not delivered yet. Status is showing it is out for delivery every day but at the end of day it shows receiver not available (Cir). I am not received any single phone call regarding the parcel but it shows receiver is not available. Also i have give full address of the location. It is very urgent for me to receive the parcel.

My shipment no z20177116 was booked from srinagar to mulagumoodu (629167, tamilnadu) on 06jul. Online tracking shows it as delivered on 10jul but even till today i. E. 18jul no one has neither delivered nor given a call about my item.
Request to kindly trace my shipment and deliver it to the correct address rather than showing the erroneous online update.

I sent a parcel worth ₹ 500 on 21st of june from malad east (Shah arcade 3) branch, mumbai. It was supposed to reach the receipent with 6-7 as per their claim but till date hasn't reached nor it came back to me. Also the tracking details are not being updated since 22nd june (Screenshots attached). The incharge person also dropped a mail to the jaipur head incharge person to deliver it as soon as possible but even their head hasn't replied to their mails. It is so irresponsible of them to not inform the status of the parcel and not even accept if it's lost in transit. I would like to get a refund as i am running an online business and my client wants a refund for the same. Thanks to dtdc i have lost some of reputation.