DTDC Courier & Cargo Complaints & Reviews

I sent a courier from Pune to Thane using DTDC Lite on 15th July 2019. The courier reached Thane DTDC office on 16th July and since then it has not been delivered. I contacted the DTDC office in Kharadi where i had booked this courier and still it was jot delivered after false promises that it will be done by end of the day. What does booking a courier means if it is going to be slower than postal mails. Please help to resolve my problem. Tracking number: P51306180

Hi,

I have couriered TCL 32 inch LED TV(12000/-) from bangalore to chennai, but in chennai we received the TV LED display and one corner of the is completely broken and can't be used any more. when i cald delivery agent explained about the issue he said we are not responsible talk to the bangalore office from where you sent courier, we spoke to bangalore DTDC, they are not ready to accept it. they are telling we can't do anything, can you please address this issue.

DTDC
Bangalore-560094
Sanjay Nagar
[protected]
Shipment I'd: D52796569

Thanks&Regards,
Leelakumar Elli
+91-[protected]
[protected]@gmail.com

A courier has been sent from ghato, jharkhand for wardha, maharashtra through your service. It's dated on 14th of july. The serial number which is printed on the slip i. E. V53495878 is not showing any details regarding the shipment and everytime it's showing invalid. The courier is very much important to me and i am a need of it immediately. Try to dig up some details regarding the courier and please inform me as fast as possible.

My shipment with tracking id d52546573 has not delivered yet from kota to sasaram booked on 09/07/2019 has not delivered yet. Status is showing it is out for delivery every day but at the end of day it shows receiver not available (Cir). I am not received any single phone call regarding the parcel but it shows receiver is not available. Also i have give full address of the location. It is very urgent for me to receive the parcel.

My shipment no z20177116 was booked from srinagar to mulagumoodu (629167, tamilnadu) on 06jul. Online tracking shows it as delivered on 10jul but even till today i. E. 18jul no one has neither delivered nor given a call about my item.
Request to kindly trace my shipment and deliver it to the correct address rather than showing the erroneous online update.

I sent a parcel worth ₹ 500 on 21st of june from malad east (Shah arcade 3) branch, mumbai. It was supposed to reach the receipent with 6-7 as per their claim but till date hasn't reached nor it came back to me. Also the tracking details are not being updated since 22nd june (Screenshots attached). The incharge person also dropped a mail to the jaipur head incharge person to deliver it as soon as possible but even their head hasn't replied to their mails. It is so irresponsible of them to not inform the status of the parcel and not even accept if it's lost in transit. I would like to get a refund as i am running an online business and my client wants a refund for the same. Thanks to dtdc i have lost some of reputation.

Courier P51164781 shows a tracking status of delivered, but only dtdc knows where the courier got delivered or whether it was delivered. The receiver has not received it nor anyone in the apartment. There is not a single number that connects to dtdc and makes me wonder if the company actually exists. I would like to know where this parcel is and this company should be closed down for this kind of poor services. We trust them with our documents, pay extra and this is what we get in return.
I really want to see some action being taken. This is not the first time this is happening. Delivery executives cannot come and deliver at doorstep but calls themselves door to door courier. Pathetic and ridiculous services.

Hi,
We have parceled some packet (Consignment number: D[protected] from DTDC Kozhikode to DTDC pune ON 6th July, 2019. The online tracker shows the parcel is undelivered, seems the address goes wrong. We are trying to contact DTDC Pune office, as provided on their website, but noone is picking the call and thus we are unable to locate where our parcel is. Its been 11 days, please let us know our parcel status. I am attaching picture of my parcel slip.
Thanks.

My shipment with tracking id - z96729418 from jaipur to bangalore booked on 19/03/19 has not delivered yet. The status is showing the wrong cir which is not possible as the address is given was accurate and well known. I complained this to the local office at jaipur but my resolution has not been resolved yet also they blocked me. The parcel was worth of 10 k which cant be put in dillema now as its been 4 months now and my patience is over now. I need a urgent resolution now otherwise i had to take a legal turn.

My parcel has arrived aizawl dtdc courier on 15th july 2019, as i have tracked it online. Since i did not receive any phone call from the courier i was waiting for two days. And today, i myself have to go to the courier and search for my parcel. All my stuffs were rotten which should not be a problem have it been delivered to me on time! Aizawl dtdc should know their job well! Hope you can look into the matter and i hope not find such problems in the future!

Dear sir,
I have booked a parcel at patna on 13/7/19 for bhagalpur, bihar. I was told that it will reached on the next day but today is 17/7/19, four days have been passed but yet to receive my parcel to the beneficiary. My consignment no. Is d52400864.
It is very sorry to say that your service is too poor. Please take correct action and try to solve the issue on urgent basis.
Khemka group
Patna

Hello sir

Today i tracked my package, it was showing out for delivery at 12pm. I took nmobile inthe had sat till 6pm
I dint get any call fron the courier boy. As as soon as i tracked my parcel at 6.15pm. It was showing undelivered. I dont know what happend. But i want my parcel as soon as possible.
Consignment number... Z20650903
I want the parcel by tomorrw as it is very important for me.

Dear sir,

This is regarding consignment no. D51964092 dated 13/06/2019, booked from ahmedabad to lucknow.

Material not received at the address mentioned in the gr whereas status has been updated as "not delivered (Receiver refused delivery (Cir)" and returned to the origin location.

Already discussed with lucknow dtdc representatives on contact no. [protected] & [protected] but regret to say that i didn't get any positive response.

Material not even forwarded to nadarganj local office address.

Kindly look into the matter and arrange consignment at our works.

Regards,
Purnima asthana
Contact no. [protected]
Aryan exporters pvt. Ltd.
B-1 industrial area, nadarganj
Amausi, lucknow, uttar pradesh, india

I had previously complained about the misplacing and the opened parcel delivered to me by dtdc. As mentioned in your follow up mail, dtdc employ today contacted me regarding the same issue. He said he was some amit mishra calling from dtdc. He asked me about the incident and i told him the whole matter. He later asked me about the payment details and i gave him all the details. He told me that the company was looking into the matter and that i'll get a call later from the company to get my account details to initiate a refund.
Two hours later i got a call from dtdc. The person on the other side commanded me: "kya problem hai (Whats your problem)?" i said i already told your executive amit mishra who called an hour ago and i have also submitted a written complaint, so you can refer that. He then started shouting and abusing me and threatened me to take back my complaint. His exact words were "saali r* tujhe pta hai kisse baat krri?? Complaint karegi? Janti hai kon hai?" and further more abusing.

After this i tried calling back on amit mishra's number but at first he did'nt pick the call and later his number was switched off. The other number from which i got the threat call is also out of coverage area now. The number is registered by the name of some rahul sharma from dtdc.
And amit mishra's number is from west bengal.

Amit mishra's number was: [protected]
Rahul sharma's number was : [protected]

Dear all,

I have booked a courier on friday vide consignment no z12232422 to courier in narwana -126116, i have mentioned correct address over the courier but the package has wrongly sent by you in rohtak with the waiting period of 5 days. I am expecting to receive the package on 14th july but still it was in process.

Have you start courier service to harass the customer for providing such a bad service? If yes then stop such #.

I need my package by today in my hand, kindly confirm and dispatch it.

Regards
Harass customer

I have sent some item (Coupons of big bazaar) from dtdc (No-a[protected] on 4th july 2019 from kutch (Gujarat) to ranchi (Jharkhand).
I have taken the confirmation from the reciepient, the item has not been delivered yet, but in tracking status it is showing delivered to recipient. The photo of the status is attached.
Kindly look into the matter & deliver the item to the recipient.

My product's consignee no is d52171108. I give proper aadress on the package. But today it is shows that the delivery could not done. I[censored] guys could not find the address u can call me. No was also given. Such type of service is not appreciable. Before also i have not got delivery of one of my percel. Now i want to get my parcel as soon as possible. Please help me out from this problem.

My consignment no Z11557736 has not delivered even though it is booked on 26th june and today its 17th day of booking.local centre saying it is missing whereas i complaint on customeraupport they are saying it is delievred.very bad service kindly resolve on priority basis please or otheewise i will compalinf at consuner forum and make them pay penaly

Mh consignment no Z11557736 has not delivered .Local center saying it is missing .When i filled comolaint on customer suppport with case no 14824756. They are saying it is delivered.But it is not delivered.The date of packimg is 26th june and today is 12th july.Pl resolve the issue. Or i approach consumer forum.
Local center no where i booked consignment is [protected].pl call them also.

I had booked a consignment from dtdc. I had some luggage to be transferred to patna from pune. As i was shifting from pune i had large amount of luggage. I booked the consignment for 5 boxes (4 cartons +1 suitcase). The dtdc shivane uttam nagar branch in pune sent 2 men to collect the order from my home in pune. Our total luggage weight came to be 61 kg. ₹100 per kg was charged by the dtdc services. They took the parcel on 28th june, 2019.

After almost 10 days i had no idea where my luggage was. After lot of calls to the patna hub and complaints to kolkata and pune centres, i finally recieved my luggage on 10th july, 2019. However to my horror, i recieved only 3 boxes (1 suitcase+ 2 cartons). One of the carton was not the one i submitted and was quite big. When i opened that carton, i was stunned to see that all my books and personal belongings, which i had packed and sealed in different cartons, were opened and rearranged in one box. The things were opened to such an extent that the papers and files which i kept in my handbag and sling bags were lying open in the big carton. And apart from this, some of my expensive competitive exam books were missing. I called the dtdc pune centre from where my luggage was sent to patna and complaint about the same, but instead of being apologetic, they started shouting and said this is how things work, this is how we deliver.

I am attaching the receipt photographs which clearly shows that the one given to me while booking has 5 boxes while the one which i recieved in patna showed only 3 boxes.
I therefore request you to please look into the matter and initiate a refund and a compensation money as soon as possible

My consignment number was - d51954350