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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 248

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S
soumyashree sahu
from Bhubaneshwar, Odisha
Jul 3, 2019
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Address: Cuttack, Odisha, 753001

Two of my products were received by dtdc on 26th june, 27th june 2019 from jaipur and west bengal respectively. 3 days back the product has been received by the cuttack hub, odisha, still it's not been delivered to my customers. I somehow got the information of their shifting to nearby location, but why should the customer wait for the product? Is it our issue? Why should we wait for so long? Had we been charged less to bear the delay and inconvenience caused?
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Reason for non delivery of the document mentioned above booked on 14 06 2019 from Jaipur to Ahmedabad by DTDC courier
I couriered a laptop after insuring it at the courier office and it reached the wrong person and now I've lost my laptop. The laptop is worth₹96000. Because I've insured it, can I claim for it?
The company has shut down their branch in teliamura, tripura but still they are taking courier and not delivering it. Instead they are asking us to travel 45km and collect it from agartala
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    infanta0812
    from Delhi, Delhi
    Jul 3, 2019
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    Address: 202, Crystal mansion, prakruti layout, 4th block, HBR layout, Bangalore, Karnataka, 560043

    Hi, i sent a parcel from bangalore dtdc courier to tirunelveli on june 22, 2019 saturday.. But it didn't deliver till now...
    My consignment no: b65070033.. No tracking data is available on online also..
    I need my parcel back..
    I booked it in dtdc office: no. 230, 9th main, near h. M. R. International school, maruthi layout, hbr 4th block, kalyan nagar, bengaluru, karnataka 560043

    They are not available to find my parcel still now.. I contacted the customer care they said - parcel is not moved from the office only, he is able to see the image of barcode copy in dtdc tracking application...

    Make sure if you don't make any progress within day, i will complaint it to law...
    +1 photos
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Dear Sir,

    My parcel not received till today while when we track system shows deleivered.

    My docket No. is Z10512230

    Kindly provide us the details of recipient if deleivered.

    With regards
    VIJAY VIR SINGH
    F-91/8 KHAJURI KHASS
    Delhi 110094
    [protected]
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      S
      Shuklaanuj059
      from Bengaluru, Karnataka
      Jul 8, 2019
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      Address: Flat no 706 paras tiera, noida , uttar pradesh, Gautam Buddh Nagar, Uttar Pradesh, 201305

      I did a courier from Dtdc and they didn't delivered and it returned to home branch now they are not returning my product they lost that. I had written email many times buy every time i get same auto reply email in return. They don't have any specific number or email where we can contact and tell them our issue. That courier was really important for me . I tried to talk local courier centre related to my issue but they are replying same way. I regret why i choose DTDC . It is really bad courier company. They behavior is unprofessional. Please help me in this issue . I attached my consignment number for reference . If you want any additional information. Let me know

      Consignment number- Z85491833
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        G
        Glen Floyd Alemão
        from Raia, Goa
        Jul 2, 2019
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        docket no m75363797

        Address: DTDC India co operate office,DTDC house no 3 victoria Road, Bangalore 560047 Karnataka, 403707
        Website: [email protected]

        Dear sir/madam

        This is to complaint a parcel was booked at dtdc courier from bandra mumbai throught universal courier and cargo dates 21/06/2019.
        The parcel clearly mention the name and address of the consignee and the consignor.
        The parcel is undelivered to the consignee
        (My) address.
        The website shows parcel delivered in guwahati.
        The parcel was delivered to wrong addres so complaint was...
        +3 photos
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        P
        Purnima8601
        from Varanasi, Uttar Pradesh
        Jul 2, 2019
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        Address: Mohalla patel nagar near dp inter college, Mankapur, Gonda, Uttar Pradesh, 271302

        I had sent my courier on 24th june bt it did not receive at location... Consignment no - z11877610. Name - purnima singh. Location where to reach - mankapur distt - gonda
        ... I am very upset with this service and i want my courier back... It is very high time now..
        I had sent some important thing.. At least the courier service has to be punctual... Now i want my courier back and i want my money back tooo... I sent my courier from allahabad to mankapur... And now 7 days spent and i did not get any information.. Please sent back my courier to allahabad
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        I booked a parcel on Hyderabad on 13 th June 2019 at Vijayawada.Receipt no
        H88093046.It is neither delivered to party nor return to me .No word from your company .Highly regrettable
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          G
          Gunvant Pingle
          from Mumbai, Maharashtra
          Jul 2, 2019
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          Address: HDFC Bank Mayflower Building, Kurla West Opposite Paragon Plaza, LBS Marg, Mumbai-400070, Mumbai City, Maharashtra, 400070

          This is regarding one pod which is not delivered to my address but on the website it's showing delivered and the address given in their is also not correct.
          My address is hdfc bank mayflower building, kurla west opposite paragon plaza, lbs marg, mumbai-400070

          Kindly check and provide me the status on urgent basis pod no. Is z01469881. I have attached the parcel photo wherein correct address is mentioned but it got delivered at ghatkopar instead of kurla.

          Also, send me the receiver's details sign & name (Receiving) because i haven't got any parcel neither has any body from my end received it.

          Regards,

          Abhay singh
          [protected]
          +3 photos
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          M74793546 is the doc no
          And it is showing service not available in that area.
          And both your outlets of DTDC are not responding properly regarding this complain.
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            Y
            yogesh0702
            Jul 2, 2019
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            Address: Kalyani Platina situated at Sy. No.1, 6 & 24, Kundalahalli Village, K.R Puram, Hobli, 5600 66

            See, its a very important product, am waiting for the product for my next step, its a highly demanded product. I cannot reach customer care executives of dtdc couriers. I have tried all the contact numbers available in the internet, but there is no response. I need a solution for this and i want the tracking status of my consignment and when it will get deliver to me
            From manesar to bangalore.
            My consignment number : z10678991
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              K
              kathiraya
              from Bengaluru, Karnataka
              Jul 2, 2019
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              A consignment of material picked up from hyderabad hitech city (Docket number v[protected], on 19th july 2019 is not yet delivered to mangalore.
              It is hightly pathetic service. It is expected to be delivered in 2-3 days in normal course and there is no communication, update of status in the portal also. The dtdc charges more than average rate but delivers poor service.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                D
                Divya@sml
                from Mumbai, Maharashtra
                Jul 2, 2019
                Resolved
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                Resolved

                Address: Kiran Lodge Devnagar,Near Department of Food,Civil Supplies and Consumer Affairs Devnagar,Shimla, Shimla, Himachal Pradesh, 171009

                Shipment Undelivered Showing at Same Place from 7 Days

                Tracking No Z20185785

                Eearlier many times i face this problem they take unusual time to deliver the

                product.Please Solve Problem as soon as Possible. Generally other courier companies deliver the courier within 2 or 3 days, but services provided by DTDC are no Satisfactory.They even dont pick up the call.
                Jul 2, 2019
                Complaint marked as Resolved 
                I complaint many times at [email protected] No they not call me
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Jul 02, 2019
                Updated by Divya@sml
                I complaint many times at [protected]@dtdc.com
                No they not call me
                Jul 02, 2019
                Updated by Divya@sml
                Please take steps to resolve the Problem .
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                  S
                  Srilaxmi Bhat
                  from Bengaluru, Karnataka
                  Jul 1, 2019
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                  Address: D/O G.Sudarshan, h.no.4-4-223/171, Satyanath colony,Near slum board of, Yeragera Road,Raichur, Raichur, Karnataka, 584101

                  Sir
                  Parcel no[protected] was sent from sapna book house bangalore on 29/06/2019. The same is received at your raichur (Karnataka) branch office. But they are not providing door delivery. Sms is sent to receive the same at collection point opposite navodaya hospital. When you receive the full amount promising door delivery is it fair to trouble the customer?
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    M
                    MurugananthamB
                    from Mumbai, Maharashtra
                    Jul 1, 2019
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                    Address: 1/122, OMR road, Chennai - 600119

                    Dear dtdc cargo,

                    Below consignment dispatched on 28.06.19 from pondicherry to semmancherry, chennai. Your tracking status also material successfully delivered on 29.06.19. But still material yet not delivered.
                    Pls check with your pallikarani branch, chennai. And arrange to delivery the material by today without fail.

                    Note: the same problem has been happened in every time from your pallikaranai branch.

                    Regards
                    B. Muruganantham
                    [protected]
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Jul 01, 2019
                    Updated by MurugananthamB
                    Consignment # D52892238/28.06.19 - Yet not delivered..
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                      P
                      Premalata Bhargava
                      from Bilaspur, Haryana
                      Jul 1, 2019
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                      Address: Plot No.11-13,Bhargav Enclave ,Mandebar Road Farakpur ,Jagdhari Work Shop Yamuna Nagar, 135002

                      Dear sir
                      I booked a box with invoice dated 22.06.2019 on urgent basis for delhi # deve herbes a2/92 janakpuri, new delhi 110058.

                      This box was not delivered 27.06.2019, after asking your staff is saying product has been damaged while transportation.

                      You are requested to compensate my damaged goods by reimbursement as per invoice value. You have also creating conflict with my party in regard to further business due not clear picture and location of goods.

                      Mobile no. [protected]
                      Amazing herbals
                      Yamuna nagar
                      +1 photos
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        H
                        Hey Author
                        from Mumbai, Maharashtra
                        Jul 1, 2019
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                        Address: DTDC India Corporate Office .House no.3.Victoria Road.BANGLORE PIN 560047.KARNATAKA INDIA.PHONE: 080_25365032, 846004

                        Battery from jaxtakarta by dtdc (Track no k[protected] has not reached me as yet. They send a msg on 21 june 5 pm to delivery someone else. I have already complained (Complain no.[protected] samde day of receiving sms.
                        They have never called before or after delivery. Local agent do not pick up phone. I have been beseeching and sending continuous reminder but no heed is paid by them. I am still waitting but no response from them. Amarnath new gangasagar colony. Bhatiyarisarai. North to sarvodaya. Darbhanga bihar pin 846004. Phone : [protected]. Email: [protected]@gmail.com
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          J
                          Jasbir singh222
                          from Mumbai, Maharashtra
                          Jun 30, 2019
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                          Address: 144622

                          Dear mam, sir
                          I have booked a pracel with dtdc services with tracking no z25120539 and this is not reached destination.

                          The status always show on transit.. How many days it will take.. Please update me the status and deliver it as soon as possible. Please solve it
                          Thankyou,
                          Name-jasbir singh
                          Adress-vill. Bajaj distt-kapurthala near city and police station-bholath home no.183 (Near gurudwara)
                          Ph-[protected]
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            D
                            DARMAIAHGARI UMA SANKAR
                            from Delhi, Delhi
                            Jun 29, 2019
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                            Address: 3rd floor, 51/5,, Old Rajinder nagar, New Delhi, Delhi, 110060

                            Sir/mam

                            I, d. Uma sankar booked a courier through dtdc with consignment number: d52116887 on 04.06.2019. Firstly, i was informed that my courier will be received in 6-7 days but there was a slight delay and i received it on 14.06.2019 (10 days) which is fine for me.

                            But when i opened my courier, i was utterly shocked by the way in which my carriage was handled. My books were shattered, it's pages were torn apart, my 1 tb hard disk which contains all my personal data and my memories is in curved shape (Luckily, right now, it's working fine). What affected the most was my induction cooktop. The way the package was grossly mishandled can be in seen the pictures attached.

                            Hence, i request for compensation for the defective pigeon induction cooktop (Costs around rs.2000).

                            P. S: i had already complained the issue to dtdc vide mails dated 14.06.2019 (The same day i received my courier) & 22.06.2019 but there was no reply from their side.

                            My bank details are shown below:
                            Name: d. Uma sankar
                            Bank a/c no.: [protected]
                            Ifsc code: sbin0001197
                            Mobile no. Linked to the account: [protected]

                            Thank you
                            +8 photos
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Oct 02, 2019
                            Updated by DARMAIAHGARI UMA SANKAR
                            It's been more than 3 months but there is no response from DTDC side. Kindly help me to resolve the issue at the earliest.
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                              S
                              ShailendraKP
                              from Kanpur, Uttar Pradesh
                              Jun 29, 2019
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                              Address: 211013

                              Your delivery boy denied to deliver my consignment on given address. His way of talking was very bad and forcing me to come your civil lines allahabad office to collect my consignment. He also denied to tell me from where package is coming.

                              He called from this no. [protected].
                              I cannot express how badly he was talking. Make sure my package will be delivered at given address.

                              Shailendra kumar pandey
                              [protected]
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                S
                                Suman Sarvdev
                                from Tindivanam, Tamil Nadu
                                Jun 28, 2019
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                                We have booked the parcel on 22nd june 2019. But item still not yet delivered.in tracking it showing area non serviceable (Dir). Nearest dtdc courier was at 3km distance from our home. We are ready to collect but the item is showing in gorakhpur. When calling gorakhpur branch they said call deoria branch. At deoria branch no body is attending our call. What shall we do now?
                                None of the dtdc person called us regarding delivery. So that we can collect by own.
                                We request you to kindly tell us where the parcel is and from where we can collect.

                                Worst experience with dtdc.
                                +1 photos
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                                  H
                                  Hamsini Collections
                                  from Hyderabad, Telangana
                                  Jun 28, 2019
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                                  Address: Hyderabad, Hyderabad, Andhra Pradesh, 500084

                                  Hi dtdc,

                                  I have booked a pracel with dtdc services with tracking no h13162289 and this is not reached destination.

                                  I have booked this on 31st may it is still on trasit.. How many days it will take.. Please update me the status.

                                  I have already emailed them on daily basis but no update and registered a case no. Case#14762749

                                  Address:
                                  G. Raju
                                  H. No: 3-52,
                                  (Behind hanuman temple)
                                  Singaipally village,
                                  Nisa post,
                                  Shamirpet mandal,
                                  Medchal dist pin-500078
                                  Telangana
                                  Ph:[protected]

                                  From
                                  Sreelatha
                                  Hamsini collections
                                  [protected]
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    J
                                    Juned Hazra
                                    from Noida, Uttar Pradesh
                                    Jun 28, 2019
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                                    drs copy needed

                                    I had sent a consignment via dtdc, the worth of the consignment was rs.50000+, i have been trying to get the drs copy for months now, no help has been provided, my tracking number is d42170949, all i need is the drs copy to see who is the person who received it, as the owner says he hasn't received the package and wants to know which of his employees is responsible for it, but dtdc is not being helpful at all, they have been neglecting my...
                                    +1 photos
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                                    Kmurugan26
                                    from Mumbai, Maharashtra
                                    Jun 26, 2019
                                    Resolved
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                                    Resolved

                                    Worst service i had experienced. Shipment no b63995533. Couriered on 22 june 2019. Till date not deliverd. No contact no of courier co work. Several attempts were made to contact their head office also. No response. Booking agent says they can do nothing & not ready for answering further even met them in personal. Is dtdc is under closure as their.
                                    Apr 27, 2023
                                    Complaint marked as Resolved 
                                    delivered
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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