DTDC Courier & Cargo Complaints & Reviews

I had ordered a saree and as per the tracking details it shows the consignment is successfully delivered on 9th july 2019 at 16:23 hours.
My tracking no is h15145482 last status shows it is successfully delivered as per the tracking details updated in the website.

I have not received any consignment neither there is no details of the receipts given on the website.

I was expecting a book urgently from mumbai which was sent on 3rd july using dtdc 2 days express delivery.

On 5th i got a call for delivery where the person (Rakesh kumar) confirmed the address and said it will be delivered tomorrow.

However on 6th it showed the status could not attempt - (Dir) and on 9th july it should the status office closed or door lock - (Cir).
All this while someone was at home and they didn't even tried to contact.
When i tried to call the number from where i got the call and ask about the package the guy (Rakesh kumar) blocked my number.

My dtdc tracking number: m82454559.

I opted dtdc plus service to get my package delivered on the very next day. I have booked my delivery from malout punjab (152107) on 08.07.2019 and the delivery was expected on 09.07.2019 by morning itself. But, the package is not delivered yet. My tracking id is v54549189. I want to know why your company is committing false promises of assured delivery.

I am expecting a consignment with tracking number b65804017. I received a message that it's out for delivery on 8th july 2019 but it was not delivered and now in status it's showing consignment redirected. I tried calling dtdc bommasandra, bengaluru, karnataka. I called thrice and no one picked. After that the landline number is busy throughout the day. It is very important consignment which i need before 10th july 2019. But i dont have any contact to get the update. Below is the screenshot of the status.

My parcel got shipped from daryaganj, delhi. And was supposed to reach mangol puri. After two days, when i track my parcel, it says delivered. Whereas, the parcel was not delivered. On speaking to dtdc channel partner, mr. Raju, mobile number : [protected], i got to know that the parcel was deliberately marked as delivered. I want strict action to be taken against this, as this is not tolerable at all.

I have send luggage from iit bombay to bangalore through dtdc. My luggage includes 2 bags, one 15kg box and one 25kg box with two small boxes attached to it. At the time of pickup, delivery boy agreed to count it as two bags and two boxes. Now at the time of delivery, they have delivered 2 bags, one 15 kg and a small box and showed successful delivery of four items. They tampered my luggage and misplaced my 25kg box and a small box.
I am registering complaint about the missing luggage on the customer support of dtdc but they are saying the consignment number is invalid. How can i raise my complaint now.

Consignment number :[protected]

Please confirm where's my parcel

I m trying to track from 20 days but not able to track... its dispatched frm ludhiana but there's no information about article there's shirt in it the consignee is not replying he is just ignoring my message so please help me getting my article will be waiting for positive reply hope u understand
Thanking you
Bhavadeep jain

I booked a document on 5th july at 3 pm at nellore, andra pradesh. The document is to be delivered at bellary, karnataka state. Consignment no. V54334274 dt.5.7.2019. I preferred speed courier by paying 4 times to normal charges. Because dtdc nellore assured us that it will be delivered on monday the 8th july. But it is not yet delivered so far, i came to know that the consignment is sent through routine way via dawanagiri instead of speed courier.
Thus i am put in great problems because of your negligence.
Please see the document be delivered by tomorrow morning before 8 am. Else you have to pay my damages.
Sai sudeep
[protected]

I supposed to get my delivery by 6th of july and the delivery person called me to know the address. I have clearly informed him the address and though it has mentioned in the delivery box already (Without address no one will sent). He didn’t deliver the item and said that i was not available in the phone. Later monday i called him to know the status he informed me saying that he is on leave till wednesday and will deliver afterwards only and its not his issue whether i will get my medicine (Item) or not. He was very rude and had cancelled my call without hearing my side. Is this the customer service you are providing?

Consignment no. R33296115

3-4 weeks passed i haven’t received my parcels. When i tracked stuffs it was in frazer town location but fro 2-3 weeks it’s showing same location and more over if we call the courier customer service they neglect and keep phone attended no reply from that side simply let attend call and no one speaks. And some time they don’t pick the calls at all. When will this resolve? Please take any action regarding this my stuff has strucked in dtdc itself. Please do help.

Staffs in dtdc your booking office in sivasagar town (Near astc) assam branch behaved so cheap. Treating customers without any respect and scolding in vulgar words. His irritating behaviour spoils the reputation of dtdc. Please kindly look into this issue. Don't let me complaint in ombudsment or go for any legal action. This is the second time he is misbehaving with me. Charging extra also. Each and every customer leaves this office unsatisfied. He says ' take away your parcel or he will remove documents from the consignment and damage it and also threatened me that my parcel will get lost. '

M75760326 is the order number and it has been marked delivered as incorrectly, and even after multiple attempts of reaching out to the customer care they have not even picked the calls. I have spent my hard earned money for the product and have trusted the service to have it delivered to me, but instead they have cheated me of it. I need my entire money back or the product delivered to me.

I have received a call today saying that a courier is in their office ie at Meenangadi Wayanad District and told me to collect from their office...They will deliver only in town area...Actually my office was just 1 km from the courier office..So I had given my office address. And the courier charge also paid by me...But they refused to deliver at door step.. Hereby I spend money for courier and for collecting it by private vehicle..Is this genuine..Then what is the value of delivery of courier..No.is R34130719

This is with reference to the above subject courier docket no, which was booked on 29.05.2019 by the model town, gurgaon branch (Branch code lf465) and was received by gwal pahari dtdc branch (Planet express branch code lf -613) on 30.05.2019 and should have been delivered to asf insignia sez pvt. Ltd., gwal pahari, gurgaon (Recipient) on the same day, but due to carelessness of the dtdc gwal pahari branch it was delivered on 21.06.2019 (In the evening) i. E. With a delay of about 21 days.

The error in delivery happened due to the reason that courier after received by dtdc gwal pahari branch was left unattended at their office, which was therefore not delivered in time. (Written acceptance by the franchise owner is attached herewith)

To cover-up on the delay, franchise owner mentioned the delivery date to be 30.05.2019 on the dtdc online tracking updation system whereas the actual date of delivery is 21.06.2019.

This is with reference to the above subject courier, which was booked on 29.05.2019 by the model town, gurgaon branch (Branch code lf465) and was received by the planet express (Branch code lf613) based at gwal pahari, gurgaon on 30.05.2019 and should have been delivered to asf insignia sez pvt. Ltd., gwal pahari, gurgaon same day, but it was delivered to the recipient asf insignia on 21.06.2019 (In the evening) i. E. With a delay of about 21 days.

The error in delivery happened due to the reason that courier after received by dtdc franchise owner was left unattended at the branch which was therefore not delivered in time.

To cover-up on the delay, dtdc branch owner (Planet express) mentioned the delivery date to be 30.05.2019 on the dtdc online tracking updation system for which whereas the actual date of delivery should have been as 21.06.2019. (Attaching here with the written acceptance on the company letter head by the dtdc franchise branch owner)

My courier k19258369 which was to be delivered at wo gautam das, 250 su af, c/o 408 su af, airforce station, hakimpet, secunderabad 500014. Hyderabad. Has been delivered to a wrong address. The content was a saari and cost was 4000. I launched a complain at national consumer forum about this matter and my complain number is 1434754. I just want u to kindly look into this matter and see that my courier reaches at the right place. Thank you.

My courier awb number z02492498. This courier has been showing delivered to us on yesterday morning... But on contacting local office, the lady saying the courier is with the delivery boy and on asking his number she is giving us a wrong number... We have very important document in that and it is second time we are facing such kind of problem and again from same office...

Local office number: [protected] (Dtdc office railway bazaar)

We would like to request you to kindly took this matter on top priority and also request you to cancel the franchise from this office. This office has lot of complaints of such things... And the staff is very much non-co-operative...

An early action will be highly appreciated...

My consignment no is z10993247. I had to need urgent delivery of my document from ghaziabad to kanpur... So choose to deliver it through dtdc.. I give my doc to shopkeeper at dated 2 july and till today date - 6 july, it will not reached at destination place... And when i tracked it... It's also not update after dated -3july 19.
Pls help me.. Otherwise i have to do rti.

From last two three weeks passed i’m not getting any of dtdc parcel of mine. I don’t know what has happened? Regarding this i’m very upset. My stuffs are struck in dtdc courier service from one month. I want to know the reason for delaying still? I had purchased all my things for some special reason but they have not reached in time. Still all my stuffs are lying in dtdc service itself. All items from other courier service had delivered within two days from the ordered date. So please do something to sort this problem of being late delivery.

Reference to the above subject i would like to inform that the consignment no B65199941 Origin location from Karwar to destination Bangalore has not reached to me till date, But in your tracking details it is showing as it delivered.

As this envelop is related to important medical paper of my father.

Please look into this issue and sort out at the earliest.