DTDC Courier & Cargo Complaints & Reviews

Two of my products were received by dtdc on 26th june, 27th june 2019 from jaipur and west bengal respectively. 3 days back the product has been received by the cuttack hub, odisha, still it's not been delivered to my customers. I somehow got the information of their shifting to nearby location, but why should the customer wait for the product? Is it our issue? Why should we wait for so long? Had we been charged less to bear the delay and inconvenience caused?

Hi, i sent a parcel from bangalore dtdc courier to tirunelveli on june 22, 2019 saturday.. But it didn't deliver till now...
My consignment no: b65070033.. No tracking data is available on online also..
I need my parcel back..
I booked it in dtdc office: no. 230, 9th main, near h. M. R. International school, maruthi layout, hbr 4th block, kalyan nagar, bengaluru, karnataka 560043

They are not available to find my parcel still now.. I contacted the customer care they said - parcel is not moved from the office only, he is able to see the image of barcode copy in dtdc tracking application...

Make sure if you don't make any progress within day, i will complaint it to law...

I did a courier from Dtdc and they didn't delivered and it returned to home branch now they are not returning my product they lost that. I had written email many times buy every time i get same auto reply email in return. They don't have any specific number or email where we can contact and tell them our issue. That courier was really important for me . I tried to talk local courier centre related to my issue but they are replying same way. I regret why i choose DTDC . It is really bad courier company. They behavior is unprofessional. Please help me in this issue . I attached my consignment number for reference . If you want any additional information. Let me know

Consignment number- Z85491833

Dear sir/madam

This is to complaint a parcel was booked at dtdc courier from bandra mumbai throught universal courier and cargo dates 21/06/2019.
The parcel clearly mention the name and address of the consignee and the consignor.
The parcel is undelivered to the consignee
(My) address.
The website shows parcel delivered in guwahati.
The parcel was delivered to wrong addres so complaint was...

I had sent my courier on 24th june bt it did not receive at location... Consignment no - z11877610. Name - purnima singh. Location where to reach - mankapur distt - gonda
... I am very upset with this service and i want my courier back... It is very high time now..
I had sent some important thing.. At least the courier service has to be punctual... Now i want my courier back and i want my money back tooo... I sent my courier from allahabad to mankapur... And now 7 days spent and i did not get any information.. Please sent back my courier to allahabad

This is regarding one pod which is not delivered to my address but on the website it's showing delivered and the address given in their is also not correct.
My address is hdfc bank mayflower building, kurla west opposite paragon plaza, lbs marg, mumbai-400070

Kindly check and provide me the status on urgent basis pod no. Is z01469881. I have attached the parcel photo wherein correct address is mentioned but it got delivered at ghatkopar instead of kurla.

Also, send me the receiver's details sign & name (Receiving) because i haven't got any parcel neither has any body from my end received it.

Regards,

Abhay singh
[protected]

See, its a very important product, am waiting for the product for my next step, its a highly demanded product. I cannot reach customer care executives of dtdc couriers. I have tried all the contact numbers available in the internet, but there is no response. I need a solution for this and i want the tracking status of my consignment and when it will get deliver to me
From manesar to bangalore.
My consignment number : z10678991

A consignment of material picked up from hyderabad hitech city (Docket number v[protected], on 19th july 2019 is not yet delivered to mangalore.
It is hightly pathetic service. It is expected to be delivered in 2-3 days in normal course and there is no communication, update of status in the portal also. The dtdc charges more than average rate but delivers poor service.

Shipment Undelivered Showing at Same Place from 7 Days

Tracking No Z20185785

Eearlier many times i face this problem they take unusual time to deliver the

product.Please Solve Problem as soon as Possible. Generally other courier companies deliver the courier within 2 or 3 days, but services provided by DTDC are no Satisfactory.They even dont pick up the call.

Sir
Parcel no[protected] was sent from sapna book house bangalore on 29/06/2019. The same is received at your raichur (Karnataka) branch office. But they are not providing door delivery. Sms is sent to receive the same at collection point opposite navodaya hospital. When you receive the full amount promising door delivery is it fair to trouble the customer?

Dear dtdc cargo,

Below consignment dispatched on 28.06.19 from pondicherry to semmancherry, chennai. Your tracking status also material successfully delivered on 29.06.19. But still material yet not delivered.
Pls check with your pallikarani branch, chennai. And arrange to delivery the material by today without fail.

Note: the same problem has been happened in every time from your pallikaranai branch.

Regards
B. Muruganantham
[protected]

Dear sir
I booked a box with invoice dated 22.06.2019 on urgent basis for delhi # deve herbes a2/92 janakpuri, new delhi 110058.

This box was not delivered 27.06.2019, after asking your staff is saying product has been damaged while transportation.

You are requested to compensate my damaged goods by reimbursement as per invoice value. You have also creating conflict with my party in regard to further business due not clear picture and location of goods.

Mobile no. [protected]
Amazing herbals
Yamuna nagar

Battery from jaxtakarta by dtdc (Track no k[protected] has not reached me as yet. They send a msg on 21 june 5 pm to delivery someone else. I have already complained (Complain no.[protected] samde day of receiving sms.
They have never called before or after delivery. Local agent do not pick up phone. I have been beseeching and sending continuous reminder but no heed is paid by them. I am still waitting but no response from them. Amarnath new gangasagar colony. Bhatiyarisarai. North to sarvodaya. Darbhanga bihar pin 846004. Phone : [protected]. Email: [protected]@gmail.com

Dear mam, sir
I have booked a pracel with dtdc services with tracking no z25120539 and this is not reached destination.

The status always show on transit.. How many days it will take.. Please update me the status and deliver it as soon as possible. Please solve it
Thankyou,
Name-jasbir singh
Adress-vill. Bajaj distt-kapurthala near city and police station-bholath home no.183 (Near gurudwara)
Ph-[protected]

Sir/mam

I, d. Uma sankar booked a courier through dtdc with consignment number: d52116887 on 04.06.2019. Firstly, i was informed that my courier will be received in 6-7 days but there was a slight delay and i received it on 14.06.2019 (10 days) which is fine for me.

But when i opened my courier, i was utterly shocked by the way in which my carriage was handled. My books were shattered, it's pages were torn apart, my 1 tb hard disk which contains all my personal data and my memories is in curved shape (Luckily, right now, it's working fine). What affected the most was my induction cooktop. The way the package was grossly mishandled can be in seen the pictures attached.

Hence, i request for compensation for the defective pigeon induction cooktop (Costs around rs.2000).

P. S: i had already complained the issue to dtdc vide mails dated 14.06.2019 (The same day i received my courier) & 22.06.2019 but there was no reply from their side.

My bank details are shown below:
Name: d. Uma sankar
Bank a/c no.: [protected]
Ifsc code: sbin0001197
Mobile no. Linked to the account: [protected]

Thank you

Your delivery boy denied to deliver my consignment on given address. His way of talking was very bad and forcing me to come your civil lines allahabad office to collect my consignment. He also denied to tell me from where package is coming.

He called from this no. [protected].
I cannot express how badly he was talking. Make sure my package will be delivered at given address.

Shailendra kumar pandey
[protected]

We have booked the parcel on 22nd june 2019. But item still not yet delivered.in tracking it showing area non serviceable (Dir). Nearest dtdc courier was at 3km distance from our home. We are ready to collect but the item is showing in gorakhpur. When calling gorakhpur branch they said call deoria branch. At deoria branch no body is attending our call. What shall we do now?
None of the dtdc person called us regarding delivery. So that we can collect by own.
We request you to kindly tell us where the parcel is and from where we can collect.

Worst experience with dtdc.

Hi dtdc,

I have booked a pracel with dtdc services with tracking no h13162289 and this is not reached destination.

I have booked this on 31st may it is still on trasit.. How many days it will take.. Please update me the status.

I have already emailed them on daily basis but no update and registered a case no. Case#14762749

Address:
G. Raju
H. No: 3-52,
(Behind hanuman temple)
Singaipally village,
Nisa post,
Shamirpet mandal,
Medchal dist pin-500078
Telangana
Ph:[protected]

From
Sreelatha
Hamsini collections
[protected]

I had sent a consignment via dtdc, the worth of the consignment was rs.50000+, i have been trying to get the drs copy for months now, no help has been provided, my tracking number is d42170949, all i need is the drs copy to see who is the person who received it, as the owner says he hasn't received the package and wants to know which of his employees is responsible for it, but dtdc is not being helpful at all, they have been neglecting my...

Worst service i had experienced. Shipment no b63995533. Couriered on 22 june 2019. Till date not deliverd. No contact no of courier co work. Several attempts were made to contact their head office also. No response. Booking agent says they can do nothing & not ready for answering further even met them in personal. Is dtdc is under closure as their.