DTDC Courier & Cargo Complaints & Reviews

Dear sir/madam,

A courier from mumbai was sent through dtdc to my address at pincode :-768218(belpahar)(state-odisha)
But when tracking online it says destination at cuttack[protected]state-odisha)
This is a compelete negligence by dtdc, please take appropriate action to reroute my parcel to my address at pincode 768225 .Tracking no.-m74375446

I had sent an application for an examination via DTDC from Lucknow to Varanasi on 8 June, morning . The last date of receiving the application form is today, 11 June .. it’s been 4 days and the courier has been lying in varansi from past three days . Highly disappointing.
I am a doctor and the courier contained an application form for a fellowship but now because of poor service by DTDC I won’t be able to sit for the exam and have to apply next year .
A Strict legal Action needs to be taken against them
My consignment numbers are - Z10879957, Z10879956

Dr POOJA TREHAN

Consignment-A43993157 booked on 28th May'19 from Surat to Karnataka (581123). But while booking pin code changed to 521123 and reached to wrong address. Continuously chasing with all concerned DTDC office's but no one helping.Please help in reaching to below address;
Chandrashekhar M H
C4/3, Grasim Staff Colony, Kumarapatnam-581123
Haveri District, Karnataka

This is to bring to your kind attention that we have received a courier from Hyderabad in the packed conditions. The concern is that the box container does not have the sample inside it and the pictures are attached for the reference. The box was cut in between and was taped again from the top.
Kindly look into the matter and solve the issue at the earliest because the sample is important for us and we have paid for it.

We send courier from aluva to kulakkada but they didnt delivered it to kulkkada R33669204 they received it on kottarakara dtdc office and informed as to take the parcel we said we paid to deliver items on specified site but they denyed to do so this is not happend once when courier send from hydrebad they showed a status of delivered but we dont received the courier after that we qureyed about it and collected it from the kottarakara office

Hi,
I live in Bilaspur as i have my job posting here. My company has couriered my business cards more than a month back. Its been more than 35 days and I haven't got my parcel . When i didn't receive parcel for so long I called dtdc and asked them about my courier, they told that address was incomplete which they didn't even inform me. I called them and told my correct address and they told they will deliver it now but still they haven't delivered it (its been more than 10 days) and now they are not picking up my calls. I really dont know how to handle these guys. Kindly help me in getting my parcel.

We sent one envelop containg some medical reports to Dr JAGADEESWARI, Gandinagar, Kakinda on 9-5-2019from your office at Golconda X roads Hyderabad . The envelop was not delivered to the addressee till today i.e[protected]. We requested your office at DTDC at Golconda X Roads Hyderabad many times to get back the envelope to our address in Hyderabad as it was not delivered . We request you earnestly to send back the undelivered envelop to our address in Hyderabad as it containing some important medical reports .

I booked one document with two envelope in same folder to below mentioned address on[protected] vide doc no as mentioned in subject line through your DTDC Branch at PC Mittal bus Stand, Siliguri, West Bengal.

PAN/TDS Call Centre of Tax Information Network (TIN) managed by NSDL e-Gov
Address 4th Floor, Mantri Sterling, Plot No. 341, Survey No. 997 /8, Model Colony, Near Deep Bungalow Chowk, Pune - 411 016.
However to my surprise, I came to know that one envelope got delivered instead of two. There were original paper in it.

Dear Team,

The service of DTDC Courier in Narengi, Guwahati (Assam) is pathetic. I got a ca from your narengi branch that I got a parcel to deliver since my phone was not with me at that point of time the delivery person went back and when I called him after sometime he has been insisting me to come and collect from his office. When I refused as I am unwell then he told he would deliver at x time but he didn t showed up and when I called him again he said, you stay nearby why Don t you come and collect it. When I was reluctant then he said he would deliver it.
My concern is that is against the customer service rules.Any parcel to be delivered should be dropped at customer, s address rather then asking to come over to one, s office. Before visiting one should make a call to the recepient rather then calling after reaching the destination to avoid any hassles.

I hope you would look into this matter on priority basis.

Thanks and Regards,
Jasvir Singh
([protected]).

We have booked a x Parcel containing Medicines vide Reciept No. V53588236 by DTDC Plus service on 07.06.19 from Sikar Rajasthan to Hyderabad. The dealer promised to deliver the parcel on 08.06.19 evening but still on 09.06.19 the parcel is not yet delivered and the delaer is not picking my phone also... we have paid the premium charges but are very disappointed after all this. For me its very bad experience and will not prefer DTDC in future and never recommend anyone.

My tracking no. Is Z11394761... it was supposed to be delivered on 6 june. But my parcel did not got delivered to me instead its been returned back. I didn't recieved any call from delivery boy. Without calling me they returned my parcel. I ordered tat parcel through online and by doing advance payment. Now i have to face this loss because of these people irresponsible behaviour. Atleast they should have called me once before returning my parcel. I just want them to stop returning of that parcel and deliver me my parcel pls... its a request...

I didn't receive my courier which was booked from Mathura (U.P.) on 20 may 2019 to me in Bangalore (Karnataka). Tracking status is showing delivered (see attachment). I asked to DTDC Mathura Jugendra Singh [protected] says its lost, DTDC bommasandra Bangalore [protected] says that go to electronic city phase 2 Bangalore office when i go there they said we have sent it back to Mathura and costumer care no [protected] says tomorrow we will deliver . No reply on mail from [protected]@dtdc.com. Daily i am calling all of them but no satisfactory answers, all of them are misleading me.
i need help Please help me ..

Consignment no. B64659813 has not been received by Subhas Chandra Bardhan. Either it was not delivered or delivered to unknown person (cdf). It's showing that it was delivered on 6th June, 2019 at 20:28. How the product being delivered without calling the receiver (Subhas Chandra Bardhan)? Why should not we take legal action?
We were sending cloths, soaps, still band old wristwatch.

Registering complaint from whitefeild, bangalore region.particularly whitefeild branch very poor delivery services from your associate.lot of times documents missed because of your employees inability.first not at all informing properly and not delivery yet.This is not a first time might 6th time, everytime I directly visted and collected my documents, Many times office was closed even not responding my calls also.

not responding numbers(I donot know the person name )
[protected]
[protected]

for your reference
B64377655
This package not yet I received, even I not get any calls, online I tracked its showing delivered but not true...

The consignment no. B64379581 by the name Neeta Prasad sent by Harsh Purnia from Bangalore to patna has not been received by me. I haven't received any call for conformation of address or any other call from your delivery man and he has created fictitious delivery POD, As your tracking website is showing that my consignment has been successfully delivered but I haven't received neither any call nor any courier by DTDC. So I request you and implore you to look forward into the issue and deliver my consignment as soon as possible otherwise I have to take futher steps and create complaint against your company.

This consignment does not relates to me therefore you are requested to stop this consignment if there is any misshaping with this consignment I will not responsible your co. Will be responsible

Regards & thanks

Jyoti Niranjan

Dear Customer, your consignment with tracking number V52507926 has been booked. Track your parcel at tinyurl.com/y3d9lzho

This consignment does not relates to me stop this immediately

I recently did speed courier services using DTDC service. Basically the courier has to be sent from Bangalore to Hyderabad on 5th of June 2019, as per the promise the courier supposed to delivered by 6 June 2019, I am filing a complaint on 7th.

The service shows false promises and there is no proper customer care response from the DTDC centre, no proper tracking details are available on the website. Even if you approach to the nearest DTDC hub even there you get a proper response.

The documents which I was sent is very important, and have miss hundred the documents.

Consignment no. H14224795
I Posted it to YADADRIBHONAGIRI DISTRICT in TELANGANA
but it delivered to NIZAMABAD DISTRICT in TELANGANA
please make it QUICK it is very important must reach on time
send it to correct address
RAJAPETA MANDALA SAMIKYA, RAJAPETA VILLAGE, RAJAPETA MANDAL, YADADRI BHONAGIRI DISTRICT, TELANGANA -508116.

please make the delivery as soon as possible .

This is to bring to your notice that I haven't recieved my courier which was booked from kerela on 28 may 2019 and almost 10 days past haven't recieved anythg .

Requesting you pls deliver the product as I have to go out of Mumbai in 2 days .
If youl unable to deliver pls send me the address I'll collect myslef .

Sorry to say entire dtdc service doesn't sounds standard .Hope youll consider and improve

Thanks
Anthony
[protected]

I have checked the consignment status and it is showing me to delivered to security guard. No body contacted me while delivering and even i have not received any mail/sms for the same. I have checked in my office mail room as well as with security guard they are saying as we have not received any courier in your name.

So request you please provide me a quick update on this what is the current status and when i can expect to get my consignment(V[protected]