DTDC Courier & Cargo Complaints & Reviews

My courier was not delivered, Says (ADDRESS INCOMPLETE OR WRONG-(CIR))
V54300911, ref:[protected].

It was important for the courier to be delivered, so I choose Blue service, however it was not delivered. It was informed that it will be delivered in 2 days but it took 4 days.

This is not fair, I want a resolution for this.

What should I do now?

I couriered one parcel of medicine from Delhi to warisaliganj(Pin code :805130). It was accepted and nothing told at that time. Now received call from Nawada that is about 25 kms from the destination that to collect the parcel otherwise it will get returned. So my question is why DTDC accepted the order if you can't deliver it. It was earlier delivered by bluedart and other couriers. It is a complete waste of money and time. Who will pay the money charged by courier and the products that is of no use now.
Tracking number is: Z89947165

My consignment number is C93753506, it is in the same place from June 1st 2019, I need it as early as possible, please sort this out and give me the details to [protected]@gmail.com, I have been trying to contact my nearest DTDC offices, but nobody is helping me out in getting my parcel. I hope this will get resolved soon and I will get my package.

This is with reference to the Tracking Id K19237864 for which the Seller (Moumita) is saying that she have handed over the clothing material to the Burdwan DTDC Office on 8th June 2019. But as per the tracking Id the same material was dispatched on 13th June 2019. Why there is no much delay??? And please let me know the actual date when the seller have handed over the material to your office. Because it may also be possible that the Seller is saying lie to me. Please look this matter on priority and provide me with actual facts as I want to escalate the matter either in the name of the Seller or in the name of DTDC.

My consignment No. K18797626 sent from Howrah, West Bengal despatched on 28 MAY 2019 to Bangalore shows that it is Delivered of 05 JUN 2019. However it is not delivered to me. The Hebbal Branch of Bangalore, which is the nodal for delivery of the item is telling me that it is lost. what I should do now ?
My No. [protected]
Hebbal DTDC No. - [protected], [protected]

Respected Sir/Madam
On 13th June 2019 product which I have ordered from notesduniya.com received at wadi Hub Nagpur and on same day product dispatch for out for delivery but i didn't get my parcel and on tracking details of my parcel its showing order successfully delivered and further information about delivery showing that product is delivered to office colleagues in Bhatinda Punjab. I have given my residential address for delivery how it showing product delivered to office colleague. I contact to regional office for details but they are not providing any satisfactory answers. I asked them for ID number and name of person who get delivered my parcel but they don't have any details. It's totally scam going on dtdc I make huge mistake choosing dtdc as my courier service. Please look into this matter and I hope soon my I will get my parcel delivered. I don't want any trouble so kindly help me to get my parcel.
Following are details of my parcel.
Name of Customer- Kunal Bangde
Tracking No. D50983457 Last Status Date 13th jun'19
Reference No. [protected]

A parcel has done to me from Jaipur to my Home address Rohtak on 08.06.19, and it was done DTDC Plus because a costly item was in it. One week passed away but my parcel in not delivered to me. After online inquiry it is come to know that parcel has been received by Rohtak branch i.e. Dtdc office shop no-6, Shubham Complex Rohtak on 10.0619. But they have lost it. Now they are making excuse and saying you can do our complaint head office we can noting do, head office well resolve your problem.
sir, Therefore you are requested file our case and help me to find my parcel.
Regards
Raj Kumar Paliwal
Rohtak
Mob.No.[protected]

Consignment No.Z11173782 was sent from Solan, HP to Bangalore on 22.05.19.I am supposed to receive the parcel but till date I have not received the same, My number was mentioned on the packet but no one called me.I called their 4 branches and got to know that they have lost the parcel.After contacting the customer care ( Emails sent more than 5 times ) they are saying we have delivered the packet. When I asked about the delivery proof they shared the details as "NO NAME OF RECEIVER", "NO SIGNATURE OF RECEIVER", "NO CONTACT NUMBER OF RECEIVER". I am waiting for my parcel from 29th may but I have not received the same. They are not able to find the same. PLEASE HELP.

Mera jo bhi packet aata h to Lucknow amity university k paas wala DTDC office wale hardam wapas kr dete hain jahan se aata h wahan k liye . main bahot presan hun aour naraz bhi is DTDC se .aaj mera itna zarui courier aaya tha yahan se wapas kr diya uski wazah se mera bahot nuksan ho gya h iska jimmedar kon h
Consignment no v53694347
Parson se koi update nhi dikha rha h
Mujhe phone bhi kiya tha DTDC office se fir bhi wapas bhej diya.

Booked my parcel with DTDC plus and still 2 days and no update on tracking site. Shows "NO DATA AVAILABLE". Very very poor service. Sorry to say they didn't kept their words while booking which was 2 days delivery, and yet I can't find my parcel details on tracking site after 2 days. Consignment I'd: V54058852 . It's my last communication with this company.

BlueDart is much better.

Hi,

I've booked a courier and here the consignment number b64656207. The office owner whose number is [protected] promised me that my parcel will be delivered by last Tuesday and it's Thursday now and the parcel isn't yet delivered. I've checked the status online and it shows no data. I've then gone to their office and tried almost 5 mobile numbers but none picked up the call. Then a guy picked up and shared a docket number : (d[protected] and I've tracked this and it shows that the parcel is still in Bangalore. The courier guy promised my that they'll deliver the parcel by Tuesday and now they're telling me that your parcel is more than 5 kg so held in but online it shows that it is still in Delhi. I missed my important meetings in office because of all this. Also, now the courier guy is telling me that it is not my responsibility and abused me over the call. I clarified with the courier guy that please confirm if you can get this delivered by Tuesday then only I'll book else I'll go somewhere else but he promised so I booked. I still have no idea where my courier is now and it is an urgent courier.

There is one very urgent packet of approx 15 KG which is booked from Delhi to Bhiwadi (Just 80KM) on dated 10.06.2019 but still on day 13th june this packet is not delivered. Local DTDC agent got this packet on 11.06.2019 as he confirmed but couldn't trying to delivered this packet, just sitting on it and making excuses & behaving in absolutely unprofessional manner. this packet was comes from USA by air and having very urgent requirement to my company export orders.
I have been request many times to this guy but he is not bothered to arrange delivery.
this is absolutely disturbing and feeling numb now because the purpose to lift this material from USA by air was to complete our exports orders but just because of this delivery agent all goes in vain.

Good morning DTDC
my consignment no is Z11221514
my case number is 14618481 on 31 may 2019 at 2:47 pm they have given me this details and my complain number today is 13 june please sir help me for this I have forwarded all my details to the pune apex manager mr ram sorry to use his name in between but he is not receiving my calls not even replaying me on WhatsApp plz let me know I have already given all the details to the...

Consignment number - K32122435
This consignment was sent by me from kolkata to secunderabad but this is not delivered and dtdc is not doing anything about it. They are all cheats and frauds in dtdc. I am trying to trace it but no help by dtdc and they refuse to compensate. I request to pls help me to get this solveed and get my parcel as i sold it to my client and she is asking me money

Dear Sir / mam.,
As per complaint submitted on 6th June for the undelivered of the Above Mentioned Consignment till date, there is no Feed back from the team or branch till date and now also. As i had calling them serial time too but they are not able to give the proper reply... just saying v are searching it such an bad service with this kind of company

I had placed an order from printster.in on 5th June 2019.

My consignment number is Z00287917 and it had to be delivered to me at Rawatbhata(Rajasthan) which is near Kota.

The consignment had reached Kota on 10th itself but on 10th it showed "consignment redirected".

Again on 11th it was out for delivery and again it shows "consignment redirected". It has not been delivered and the status as of now is "consignment redirected" again.

What should I do?

My courier was booked on 29th May from Faridabad and it was received at hub on 1st june in Hyderabad. It was received on facility, Hyderabad at 6th June. Now, it is 12th June and my customer has not received it in Hyderabad so far. I contacted the contact person, DTDC in Hyderabad and he told me that he go to office only after 3PM and was not also polite with me. He asked me to complain about the same on customer care. He told me that there is no vehicle to dispatch the material and he has complained about the same to his corporate peoples. I have sent that courier to my big client, a well known pvt. ltd. company in hyderabad there and this will create a very negative impact on my company reputation. Docket number is D49947007. Please dispatch it as soon as possible so that we can use DTDC in future with confidence.

Sheel Technologies have delivered a packet with required material against PO of our Party, Garware Bestretch Limited, Wai via docket No. Z88619949 on[protected]. The packet is not delivered to our party and fake update is uploaded on your tracking details website. The delivery location updated by your person is of Latur and our party is located at Wai, Satara. The capture details are attached for your reference.

This irresponsible act has costed us expenses of Rs. 50, 000+ and also our party is also not ready for further services with us due to delay.

So I request you to reimburse this amount and send us the packet also couriered.

Hi Team,

The courier has been out for delivery on Monday 11/06/2019. but due to my unavailability, I have not able to get the item. I asked them to reattempt delivery on Tuesday 12/06/2019. but I have not recieved any call or response from the agent till today. And they have sent a fault message on 12/06/2019 that they reattempted delivery for which I have never been called to take the package.

My DTDC tracking number is B64802794. Without calling me a single time, the courier guy updated the status that RECEIVER NOT AVAILABLE-CIR. Why the hell is this company running, if they cannot do the primary thing that they are supposed to do - Deliver the courier. This is the second instance that DTDC has done this. Earlier, they returned the courier to the source, without calling me. Pathetic service. This company is filled with lazy courier guys who wants salary without doing their job.