DTDC Courier & Cargo Complaints & Reviews

Hi Team,

I was waiting for my shipment to be delivered on Monday. I have informed your team as well that its on priority basis as it consist of live plants but not attempted on Monday. Again I tried call them but not getting any satisfactory answer as it still shows as out for delivery but they don't have any idea when it will be delivered.

I am concerned as it consist of live plants. In case if they died, are you guys going to be responsible for same?

Hope, this complaint will get in serious hands.

Hi Team,

I don't know what is happening with the delivery of courier.

Consignment no: B65277474

Everyday he is updating that I am not available. But, I am not getting any call and waiting from 5 days to receive the courier. It's little urgent for me to verify the content of courier

And also attaching the screenshots for your reference.

I have observed that, when I open tracker to track at 3.PM today it is showing last update at 3.24 PM today. I don't know why it is super fast to update my status in advance...

Thank in advance,

I had placed an order from madeeasy publications for books on 8th June 2019. They had dispatched books on 10th June 2019 via dtdc courier service

My consignment number is Z99282240 and it had to be delivered to me at Dayalpur(Delhi) which is near Bhajanpura.

The consignment had reached Durgapuri on 13th june itself but on 15th june when tracking details shown out for delivery, it had not reach me in anyway and on site it showed "reciever
not available".

Again on 17th June it was out for delivery and again it shows "consignment redirected". It has not been delivered and the status as of now is "consignment redirected" again. No one from dtdc had contacted me regarding failed delivery. I had posted screenshot of tracking details regarding whole scenario.

What should I do?

We are book one article Vide No H[protected] on 13/6/2019
From secunderabad to Navi Mumbai 400701

charged 120/-

After 04 days again book an article booked from same place and to same address Vide H14715611
from secunderabad to Naviu Mumbai 4000701 on 17/6/2019

Charged 150/-

why the charge of a courier is different fwhen pickup and delivery palace is same it means company change thair charges daily .

Dear Sir, I had booked "I Viva Pulse Juice" on 29 May 2019 through Bangalore but the same has been shown on your site to have been despatched vide consignment No K31714055 from Kolkata to Siliguri on 12 Jun 2019. Above all that it is surprising that even after 6 days of your despatch from Kolkata the same has not reached Siliguri ie a distance of 550 KMS. It's a shame for a reputed courrier like dtdc.

I have ordered my product from delhi and they ship my product with this courier company now it's been 10 days and my product is still not delivered and It's showing consignment redirecting and it's not delivered yet ..i am trying to contact courier company in gurgoan but they are not responding ..they are not even contacting me..poor courier service i must say ...i was calling them since morning they are not picking up my call ...now you tell me what should i do ..customer service is also not working

Sir/Madam
Just now I checked the shipping details of my article, P51193065. It is at Sainthia since 8th June still it is not in my hand. What about it? In future I won't send any item through it.
If it is damaged then who will responsible for that, shall I get compensation for the article

Kindly do the needful and take necessary action
Thanking you
Ruma

Hi Team,
It's a matter of high disgrace that I had a really disheartening experience at the Courier Center located in Noida 121. When shipment tracked and showed the location for Noida 121 .I called the number and asked for the shipment was being informed that it got returned.When agent was asked for clarification for no calls he started being abusive and says, Jo bigaadna hai bigaad lo . Later on when was checked was being informed the status that he gave was address was inappropriate.It has not been the first time that has been observed but during the raksha bandhan as well he doesn't delivered and asked we need to collect it from the center.Its a matter of high disasppointment that courier services like DTDC are serving the customers in such a way.So would request you to please take strict actions against the agent/owner owing the center in Noida 121.

I have done the courier on 4th june 2019 from dtdc fort branch mumbai and the person over there his name is Mr. Arpit Tiwari. His mobile number is [protected]. I have not received the courier still and i have done so many calls and messages to Mr. Tiwari but he has not attended any single call of mine as he know the parcel is misplaced. My docket number is M75536884. Kindly give me solution in one day otherwise i will take legal action again that branch.

Every time my courier booked through DTDC courier I am not getting the parcel and HuB employee are forcing me to pick up parcel Everytime.

Hub Manager Arun is arrogant and deny to entertain customer.

Docket no A43872319 picked up by me since it was lying at hub for more than 5 days hub employee denied to deliver .

Docket no : M92278374 not delivered lying at DTDC hub and employee Mr. Sagar are denying to deliver

Hi Team,

we would like to report a serious concern on your Franchiser for Ambattur location (Chennai - 600058); a courier (POD: M[protected] booked from Mumbai on 11th June hasn't been delivered until today - 17th June'19.
we have brought this to the local dealer's notice several times and things haven't changed as yet.
We are awaiting an important parcel from Mumbai and it certainly cannot take a week's time for you to deliver the shipment.
The agency always gives us variety of silly answers for not delivering the parcel on time.
If this is service level that you would maintain, you are bound to loose you valuable customer which will result in your revenue loss as well.
Please look into it.

I had given a articles at patel nagar gurgaon haryana at dtdc site dt-13.06.2019 on 07:40 am, , after tracking the consignment it is received at noida branch but not delivered yet. this type of service is not good, very burse services..no longer distance only gurgaon to obc gaur city greater noida but not yet delivered ...it is to little time services provide by india post so why you prefer..pls consider the same & resolve the issue at earliest...

I am prasanna from Vijayawada...I post delivery in dtdc to rajamandry

Name G.sathya
Door no shop
Adress Rampachodavaram mandalam, Madras hotel road opp, sathya Readymades
City Rajamundry
Landmark Rampachodavaram
Pincode 533288
Phone no [protected]

From
Name Prasanna
Phone no [protected]

My customer not recieved tracking struck onces check plz

My courier was not delivered, Says (ADDRESS INCOMPLETE OR WRONG-(CIR))
V54300911, ref:[protected].

It was important for the courier to be delivered, so I choose Blue service, however it was not delivered. It was informed that it will be delivered in 2 days but it took 4 days.

This is not fair, I want a resolution for this.

What should I do now?

I couriered one parcel of medicine from Delhi to warisaliganj(Pin code :805130). It was accepted and nothing told at that time. Now received call from Nawada that is about 25 kms from the destination that to collect the parcel otherwise it will get returned. So my question is why DTDC accepted the order if you can't deliver it. It was earlier delivered by bluedart and other couriers. It is a complete waste of money and time. Who will pay the money charged by courier and the products that is of no use now.
Tracking number is: Z89947165

My consignment number is C93753506, it is in the same place from June 1st 2019, I need it as early as possible, please sort this out and give me the details to [protected]@gmail.com, I have been trying to contact my nearest DTDC offices, but nobody is helping me out in getting my parcel. I hope this will get resolved soon and I will get my package.

This is with reference to the Tracking Id K19237864 for which the Seller (Moumita) is saying that she have handed over the clothing material to the Burdwan DTDC Office on 8th June 2019. But as per the tracking Id the same material was dispatched on 13th June 2019. Why there is no much delay??? And please let me know the actual date when the seller have handed over the material to your office. Because it may also be possible that the Seller is saying lie to me. Please look this matter on priority and provide me with actual facts as I want to escalate the matter either in the name of the Seller or in the name of DTDC.

My consignment No. K18797626 sent from Howrah, West Bengal despatched on 28 MAY 2019 to Bangalore shows that it is Delivered of 05 JUN 2019. However it is not delivered to me. The Hebbal Branch of Bangalore, which is the nodal for delivery of the item is telling me that it is lost. what I should do now ?
My No. [protected]
Hebbal DTDC No. - [protected], [protected]

Respected Sir/Madam
On 13th June 2019 product which I have ordered from notesduniya.com received at wadi Hub Nagpur and on same day product dispatch for out for delivery but i didn't get my parcel and on tracking details of my parcel its showing order successfully delivered and further information about delivery showing that product is delivered to office colleagues in Bhatinda Punjab. I have given my residential address for delivery how it showing product delivered to office colleague. I contact to regional office for details but they are not providing any satisfactory answers. I asked them for ID number and name of person who get delivered my parcel but they don't have any details. It's totally scam going on dtdc I make huge mistake choosing dtdc as my courier service. Please look into this matter and I hope soon my I will get my parcel delivered. I don't want any trouble so kindly help me to get my parcel.
Following are details of my parcel.
Name of Customer- Kunal Bangde
Tracking No. D50983457 Last Status Date 13th jun'19
Reference No. [protected]

A parcel has done to me from Jaipur to my Home address Rohtak on 08.06.19, and it was done DTDC Plus because a costly item was in it. One week passed away but my parcel in not delivered to me. After online inquiry it is come to know that parcel has been received by Rohtak branch i.e. Dtdc office shop no-6, Shubham Complex Rohtak on 10.0619. But they have lost it. Now they are making excuse and saying you can do our complaint head office we can noting do, head office well resolve your problem.
sir, Therefore you are requested file our case and help me to find my parcel.
Regards
Raj Kumar Paliwal
Rohtak
Mob.No.[protected]