DTDC Courier & Cargo Complaints & Reviews

Had booked a courier to be delivered to eluru on 6th may at dtdc courier office opp ccpl malkajgiri. Till today the product was not delivered, when cheked in the website it says courier returned to the hub, on 16th may. Though phone number was given it was not notified secondly have been calling the office from that day but till day no response and not where abouts of the product. I doubt since it is a fashion jewellery the staff might have taken it. The consignment number is h14495317

I have ordered photo frame and it was totally damaged.. Glass over the frame is broken due to that photo inside the frame is also scratched so i cant fix it by anyways.. The whole frame is break down.. Packing is too poor.. Things like this needs good packaging, now who is responsible for this? How nd when can i get my money or parcel back? Look into this matter urgently its not just about things also about someone's feelings for the gifts

Consignment number :z8881286

Iam devinder singh. I had given one envelope weighing 57gm and paid rs90/ to your franchise aastha courier, air force area jodhpur, rajasthan on 24may2019 (8:00 pm) i was given tracking numberz99934335. Your franchise had despatched that envelope on 27may2019 ie two days delay despatch. The envelope was addressed to sukhpreet rakhra ludhiana-10 punjab. Iam very much disappointed with the service of dtdc and the sense of responsibility of your franchise. Take action against franchise

Dear sir,

This is to bring to your notice that we have lost 2 consignment which was booked through dtdc courier. Please find the details and share the pod.

1. Docket no :d42763466 bill amount is rs.1.14 lac, booked to hubli.
2. Docket no : b80274570 bill amount is rs.38 k, booked to mysore.

Please support us since 2 lakhs rupees material.

My tracking no is-a90148009 my parcel has been delivered to the wrong address it was suppose to be delivered to naila - janjgir (Chattisgarh) but it is showing delivered to bilaspur (Chattisgarh) how they can deliver to the wrong city i have given all the details correct the zip code was of naila - janjgir so how can they deliver it to bilaspur such a bad service

I have purchased material from vendor based in mumbai. After receiving purchase order from my company vendor dispatched material through dtdc courier on 26 april 2019 from mumbai ghatkhopar to nagpur. However due to some reason material could not be delivered at its destination and went return to mumbai.
After return, i have tracked that courier by tracking number, it is showing dilivered to mumbai. But when i asked to them, they didnt recieved it at all.
Then i contacted dtdc eprson for the same, but he also dont know its gone. And still they are finding that courier even after a month. Cost of that material is approximatly 2 lacs.

This is for your kind information that, one of the consignment with tracking number : d50633339 is not received in my hand till date. Even though correct address and contact number has been mentioned in the parcel. I didn't get any calls / message from the delivery partner. And when i have traced my package through your web site wrong intimation has been updated there "not delivered (Address ok but no such person - (Cir)". Customer care is also very poor service, i have send mail more than 3 times to them regarding this issue.

My tracking no. P50673119. Its showing, delivered to nandyal on 24th may.but when i called in nandyal dtdc they said its in Kurnool.wen i called Kurnool they said nandyal. And this ### is going on since 3 days.that envelope is so important to me. It has receipt without which i cant get my bike. And they are charging 300rs per day..since 4 days that bike is there..are you people gonna pay those waiting charges for my bike? None of CUSTOMER CARE no. Of yours is working.this kind of sevice you are providing to people, who with full faith ask their any parcel to transport. Solve issuse as soon as possible otherwise i wont mind to complaint in consumer court.

My courier was supposed to come from mumbai to punjab which was booked on 18th of may 2019. From 19th of may it is showing in transit and still i haven't received it. 8 days have passed. The guy who sent me this courier daily calls dtdc and tells me that they says there are issues but do not tell any reason. That courier was so important to me i had waited already for 8 days juts want the reason whats thhe issue and will i get it or not. Really disappointed.
This is my tracking number - m92837622

This is the second time with dtdc. The worst courier service. I have booked a parcel on 24th may as urgent. It was supposed to be delivered by 25th may but still not delivered. I need the parcel by 26th may and the customer care number is not reachable and also they are not responding to mails. I have paid so much to get this delivered and still it is not

Hi... We given 10th may 2019 to dtdc aynavaram branch but still courier not sent to destination. They really careless people. They saying courier wrongly routed to other area.
Plz take action.
Everyday i'm calling to chennai ayanavaram branch person but they telling same answer. Not giving any solution. They are careless about it. I thought dtdc is very nice service but when i facing issues they are not ready to solve it and it's worse

Tracking number : c88846644

From university they sent me original certificates through dtdc courier, tracking no is k31564463 on 17th may 2019
But without contacting me, courier service returned my document. When my cousin went to office for enquiry the courier staff mr. Naveen spoke very rudely with her and my cousin called me from there and with me also talking with very harsh words and at least he don’t have little courtesy also how to talk with customer and disconnected the call, very disappointed with dtdc agent. Pls look into the matter.

Hi, this is ravi from addanki, andhrapradesh.. Actually i have purchased cloths online and giving my address with wrong pincode, when i checked the tracking it is showing another destination with different pincode. So i need to change that pincode to get deliver to my address. My parcel already dispatched from the company, so now what should i do.. I need to mention 523201 is my correct pin code, i written there 533201. My mistake only.. So any help in this, i am attaching the bill here with awb number. Thank you

Hi, actually i have given my address with another city pincode, how could i change that picode. How to get my parcel to deliver to my. Address.
I mentioned 533201 in that bill instead of 523201.. So what should i do now, parcel already dispatched from the source.. How to change destination pincode.
I am. Worried about my parcel which was purchased online.

Respected sir/mam,

I have online booked medicines and it was supposed to delivered through dtdc track no r33534724... But neither courier was delivered nor called by courier man! I am surprised to see such pathetic service by dtdc as neither they send contact message nor contact by them which courier man going to deliver our courier.

Kindly look into this matter!

Thanks & regards
Prateek
[protected]

I order a material from flipkart (Od[protected] and was delivered with dtdc courier (Order no[protected] at my office. Delivery boy rohit kumar, mob no - [protected]) call me in my no. And said i am coming. When he come to office he ask for id, i saw him but he say no give me copy of it. I call customer care of flipkart they told me donot give him copy of any id, he will only see it. Then boy didn't give my material and go away saying there is no such rules, and i will not not give you. It was a prepaid order. How can he do this. Please help.

Hello sir
Pls help me regarding this case my consignment number z89131085
They not delivering my product by silly reason that courier boy is not feeling well from past three days... And saying if want ur product go and collect from juinagar courier office... When i call juinagr office they said call seawood office... From past three days i m requesting them... Now they not attending to my queres

I order cosmetic parcel to a person named mohammad faizan from delhi

He is cosmetic seller
His number is - [protected]
He said he will dispatch my parcel and send me a dtdc tracking slip
Consignment number - z87318949
He gave me slip on 4 may2019 which says no data available till date.. And when i asked him he abused and blocked me for no reason...

Parcel was supposed to send to...

The consignment contains forms for a office. The office is open till 6 and shipment was undelivered at 5:02. The remarks show shipment redirect. Reason?? Nobody knows. Have also lodged a complaint to dtdc. Case# 14562042. Not fruitful.
I am very disappointed with dtdc. This is the third time this is happening. And i don't know why i chose dtdc. I guess i won't be using it ever.

Consignment # z99494501 was handed over to dtdc at ludhiana on 18th may, 19. The delivery was expected in indore by 21st – 22nd may, 19. The consignment was being tracked on line as it contained important documents. By the afternoon of 22nd the status showed ‘delivered’ but physically it was not delivered. Dtdc satya sai office was contacted and after some time i was told to search and collect it from my mailbox which is in a common place downstairs amongst all the mailboxes belonging to building inmates.
It is a gross negligence and deviation from the usual practice; consignments are supposed to be delivered door to door personally. There was a chance of loosing the package which was protruding out of the smaller sized mail box.
I have been availing the services of dtdc for sending packages within the national boundary and abroad for many years but never have faced this kind of sheer negligence. This may be an early sign of mismanagement, please take necessary corrective action.