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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 256

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R
Rkchowdaryc
from Mumbai, Maharashtra
May 25, 2019
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Address: Ongole, 523201

Hi, actually i have given my address with another city pincode, how could i change that picode. How to get my parcel to deliver to my. Address.
I mentioned 533201 in that bill instead of 523201.. So what should i do now, parcel already dispatched from the source.. How to change destination pincode.
I am. Worried about my parcel which was purchased online.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
I book DTDC express service for a document from Mysore to Visakhapatnam on 19 May and they told that it will reach by 21 evening.the amount I paid Rs.300 but documents not yet received and the courier office doesn't pick my phone.the no of the office is [protected].My consignment id is V5316133.
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    Prateek Ks
    from Delhi, Delhi
    May 24, 2019
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    Address: Mirzapur, Uttar Pradesh

    Respected sir/mam,

    I have online booked medicines and it was supposed to delivered through dtdc track no r33534724... But neither courier was delivered nor called by courier man! I am surprised to see such pathetic service by dtdc as neither they send contact message nor contact by them which courier man going to deliver our courier.

    Kindly look into this matter!

    Thanks & regards
    Prateek
    [protected]
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      G
      guddu.vedil
      from Delhi, Delhi
      May 24, 2019
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      Address: Ramgarh, Jharkhand, 829112

      I order a material from flipkart (Od[protected] and was delivered with dtdc courier (Order no[protected] at my office. Delivery boy rohit kumar, mob no - [protected]) call me in my no. And said i am coming. When he come to office he ask for id, i saw him but he say no give me copy of it. I call customer care of flipkart they told me donot give him copy of any id, he will only see it. Then boy didn't give my material and go away saying there is no such rules, and i will not not give you. It was a prepaid order. How can he do this. Please help.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        shasheena Ujjain
        from Mumbai, Maharashtra
        May 24, 2019
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        Address: Mumbai City, Maharashtra, 400706

        Hello sir
        Pls help me regarding this case my consignment number z89131085
        They not delivering my product by silly reason that courier boy is not feeling well from past three days... And saying if want ur product go and collect from juinagar courier office... When i call juinagr office they said call seawood office... From past three days i m requesting them... Now they not attending to my queres
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Dear Sir
        i have courier not delivered till data how much time taking you side
        My Shipment Details Z89068243,

        My e-mail id [protected]@rediffmail.com
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          V
          vidushi@2708
          from Mumbai, Maharashtra
          May 24, 2019
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          fake dtdc tracking slip which show no data available

          Address: New Delhi, Delhi

          I order cosmetic parcel to a person named mohammad faizan from delhi

          He is cosmetic seller
          His number is - [protected]
          He said he will dispatch my parcel and send me a dtdc tracking slip
          Consignment number - z87318949
          He gave me slip on 4 may2019 which says no data available till date.. And when i asked him he abused and blocked me for no reason...

          Parcel was supposed to send to...
          +1 photos
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          R
          Roshanahmed
          May 23, 2019
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          The consignment contains forms for a office. The office is open till 6 and shipment was undelivered at 5:02. The remarks show shipment redirect. Reason?? Nobody knows. Have also lodged a complaint to dtdc. Case# 14562042. Not fruitful.
          I am very disappointed with dtdc. This is the third time this is happening. And i don't know why i chose dtdc. I guess i won't be using it ever.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            A
            Abu Pusha
            from Raipur, Chhattisgarh
            May 22, 2019
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            Consignment # z99494501 was handed over to dtdc at ludhiana on 18th may, 19. The delivery was expected in indore by 21st – 22nd may, 19. The consignment was being tracked on line as it contained important documents. By the afternoon of 22nd the status showed ‘delivered’ but physically it was not delivered. Dtdc satya sai office was contacted and after some time i was told to search and collect it from my mailbox which is in a common place downstairs amongst all the mailboxes belonging to building inmates.
            It is a gross negligence and deviation from the usual practice; consignments are supposed to be delivered door to door personally. There was a chance of loosing the package which was protruding out of the smaller sized mail box.
            I have been availing the services of dtdc for sending packages within the national boundary and abroad for many years but never have faced this kind of sheer negligence. This may be an early sign of mismanagement, please take necessary corrective action.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              V
              V.G GOLE
              from Bhusawal, Maharashtra
              May 22, 2019
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              Address: Latur, Maharashtra, 555

              I send one courier from aurangabad to latur after 5 days over no one is responding in latur i tried many offices mid. Office naik chowk office after that i contacted your business manager mr. Shivanand shankare he is very lazy fellow i have given him document details and not picking my phone i tried him 20 times as my document is very important. Now he is sending sms send text messages
              I required documents on urgent basis
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                T
                Tapashi Basak
                from Delhi, Delhi
                May 22, 2019
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                Address: Sonarpur dtdc, Kolkata, West Bengal

                I have dispatched a courier from Kalna to be delivered to Sonarpur. However the courier boy refuses to deliver it to the specified address.I have been asked to collect the courier from the dtdc office.This is not the first time I had to deal with such a problem, the same had happened twice. Moreover I am extremely disappointed by the behaviour of the delivery boy. When I talked to him, he said me that the pin code in the address was too long and hence he would not be able to deliver it. Also I was very shocked by his harsh and insensitive behaviour. I am extremely disappointed by the services of the company.
                +1 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  A
                  aman baig
                  from Hyderabad, Telangana
                  May 22, 2019
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                  Address: Hyderabad, Andhra Pradesh, 500008

                  I have sent a international consignment on 13 of may 2019 from dtdc mla colony branch. The consignment ws suposed to be delivered with in 4 working days. But, still the documents in consignment is undeliverd. Reference number for the consignment was n20788903. I have mailed them for tracking query and raise quieries but of no use. Please look in to this issue.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    S
                    Sunaina Yandrapu
                    from Visakhapatnam, Andhra Pradesh
                    May 22, 2019
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                    Address: 535183

                    Im from andhra pradesh kothavalasa, i hv not received my parcel,,,, its showing in tracking that from may 4th that parcel is in vijaynagaram but those people are saying the product is not with them...
                    So now what happened with my product...???!!!

                    Whom shuld i ask???
                    What shuld i do to get it???
                    Is this the way u serve people???
                    Dont you take the responsibility???
                    If i wont get my parcel u, dtdc shuld pay back...
                    My track id
                    H13745375 dtdc
                    +2 photos
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      K
                      khader basha shaik mohammed
                      May 22, 2019
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                      Kindly update the tracking in order to follow up.

                      I believed on dtdc courier system, that you will have online tracking facilities. It was also said, while handing over the documents on 18th may 2019, they will deliver the documents within five days, and now almost 4 days over, still not updated in the system.

                      If you don't have courier services, please don't take the courier. You would have informed us, so that we manage to get other courier services.

                      Kindly requested to update.

                      Kindly do the needful on urgent basis.
                      +1 photos
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        A
                        Ambuja Kalia
                        from Mumbai, Maharashtra
                        May 21, 2019
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                        Address: PO/26C, officers colony, sevoke road military station, Darjeeling, West Bengal, 734008

                        From 18 may 2019 the online tracking of Dtdc for awb no Z99960161 is showing the it out for delivery and then could not be delivered because receiver was not available. But the truth is that delivery has not even been attempted. I have received no phone call from the courier office and I was at my address all the time.

                        They are trying to fool the customer. Who will be responsible if I loose the object which is there in the packet.
                        +1 photos
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          L
                          lb22@
                          from Mumbai, Maharashtra
                          May 21, 2019
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                          Address: Kings finance Greenwood street,frankton Hamilton, NewZealand, 3204

                          Dear sir
                          I am lambodara bag i have send one parcel on 27/4/2019 second one 02/05/2019 third one 09/05/2019 what happened to my parcel every parcel is in hold. When i am tracking that parcel some one is delhi or some one is kolkata what is this this dtdc is playing with me they told me one week but it going to four weak i am sending to newzealand hamilton that is the very urgent one of you have problem on your dtdc then why tooked my parcel from me already i am paying for that or now you are giving me the a shame for my people or my boss. I am giving you the address also but always you all are telling me your percle is going today like this when i am coming to asking about that percle your dtdc staff are not saying anything also sir please i humble asking you to do my work soon it is my humble request to you.
                          Thankyou
                          Lambodara bag
                          Faith outreach jharsuguda
                          Cox colony 768203
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          May 22, 2019
                          Updated by lb22@
                          Dear sir/madam,
                          I was sending three parcel jharsuguda to NewZealand on date 27/4/2019 next parcel is date 2/5/2019 and third parcel is on date 9/5/2019 what about my parcel why you are not sending to the correct address sir it very urgent to send there so many time I am calling or so many time I am giving my complaining to the Dtdc courier about my three parcel why you are cheating with me sir if you are not giving answer or not going to send my parcel then I have to put police complaints about Dtdc or court case I am paying for that also but you are not listening my humble request also many time I went to the jharsuguda Dtdc courier to find out my parcel but those people are telling me Delhi or Kolkata dtdc office people are doing all this happen to see sir please kindly do the work every soon because that parcel is very urgent.

                          Thank you
                          Lambodara Bag
                          Faith outreach jharsuguda
                          Cox colony, odisha
                          768203
                          May 23, 2019
                          Updated by lb22@
                          Complaints no2
                          Dear sir,
                          I am lambodara bag i have to send some parcel 27/4/2019 n20690487, date 2/5/2019 n98851786, date 9/5/2019 n98851785, what happened to my parcel every parcel is hold? What about my 1st complaint when i am tracking those parcel it showing me one is delhi or one is kolkata are both parcel in jharsuguda kindly advise what action will be taken, when i came to send my parcel to newzealand that time they told me one week or 10th days it 'll take time but see now it going to four weak, that parcel is very urgent to send newzealand, when you are asking me the kyc always i am giving you the correct address with original kyc, i am trying to call on this number [protected], [protected], they are not picking my call also please give me the right answer because the dtdc staff in jharsuguda are giving me false information each time i go to enquire their, kindly return the parcels or send them to newzealand.
                          Thank you,
                          Lambodara bag
                          Faith outreach jharsuguda
                          Cox colony, odisha 768203
                          Hi,

                          please provide me proof of Delivery of this Tracking No.-Z95870000. As per Amazon seller not received this product till now and my refund can't be approved by seller.
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                            A
                            Aastha.Kapoor
                            from Mumbai, Maharashtra
                            May 21, 2019
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                            Address: Bellandur, 560103

                            The shipment was sent from bangalore to pune on the 8th may 2019. Yesterday, the status was showing as delivered but it's not yet delivered. And it's showing me invalid consignment number now. Tried calling but none of your phone number is working.

                            Sender address -
                            Bellandur,
                            Bengaluru, karnataka

                            Receiver address-
                            Hinjewadi phase 3,
                            Pune, maharashtra

                            Shipment no.: b63773475 &
                            Reference no.:[protected]
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Hi,
                            DTDC usually never contacts the customer on the mobile number to deliver the parcel if they can't find the location in Pune. I was in Pune and it has happened many times. Check a DTDC courier office location nearest to your delivery location and contact them there. It's no use in waiting and trying to call them by phone, there won't be any response.
                            Courier has not been delivered yet to a given address.
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                              B
                              Bablu Yadav Agniveer
                              from Mumbai, Maharashtra
                              May 21, 2019
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                              Address: A/3,Arteshwarnath mandir, Sanjaynagar,sunderbaug, Kamani,kurla west, Sanjaynagar,sunderbaug, Mumbai City, Maharashtra, 400070

                              I was sent a parcel from delhi to mumbai at my place on 7th of may through dtdc courier. On 10th of may, at around 10 in evening, it was showing as delivered on their website. I i formed dtdc about this through a complain form availble on their website. I waited for 2 more days and informed dtdc about the same on 13th on twitter. I was told to wait n i'll be responded very soon. After a couple of days, i still kept on asking on twitter, i tried calling too, yet no positive response. Each time i was told that my complain has been registered and i'll be reverted back. I kept on contacting, n each time was told the same thing. Today, on 21st of may, i called on dtdc mumbai no... Was told to contact dtdc mumbai office. The nos given were out of service. Then again i contacted them n told about the out of service nos, was told to contact mr, ashish mohanty, branch mgr of dtdc office, at ghatkopar. I tried calling him from 1:45. No response, here i assume it must be lunch time or something. I tried calling him after 2:30, he is not picking up my call still. Many a times his phone would go busy, yet not answered a single call of mine. I don't no where my parcel is, to whom it has been delivered, is it still with dtdc or they have misplaced it. I am in urgent need of the parcel for some urgent work. I have decided to turn towards you for help. Plz help me as early as possible as i feel cheated by dtdc here. My shipment id is d50933656.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                J
                                jit sen
                                from Mumbai, Maharashtra
                                May 21, 2019
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                                Address: Tiruchirappalli, Tamil Nadu

                                Hi, c89114903 consignment booked from trichy through agent ef526 trc-thillai nagar, cjb region[protected] as on 8/5/2019. Inside of the box was three different box including one wallet, three key ring and one silver chain. The courier received by my dad in kolkata as on 10th may as i was out of kolkata. I opened that box at night of 18th may once i come back and i found that the parcel was sheild but the packages was improper and once i open the parcel i found that two box was properly sheiled but the box for silver chain was open as the cello tape of the box cut by someone. I understood someone opened that parcel may be after scanning it and take out the silver chain that's why the parcel was not properly sheild. We complained at trichy and they are telling me after delivered from 10th to 18th where was the parcel? Ask that person. They have done something. Does it mean my dad has take out the gift from the percel which was already mine? Please take care of the issues. I am really surprised how this kind of corrupted person get licence of dtdc. From long time we are taking service from dtdc. But we never faced this kind of issue. Please help us. It's not about the gift is missing but it's about how a agent can open personal parcel of others? Your help in this regard is expected.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                My parcel no K19174332 booking date 07 may but till date my parcel not reached to destination

                                item inside of parcel missing - Comment #3438278 - Image #0
                                This is to inform you a consignment no. K31676023 from Dhanbad to Sahebganj was booked on Dated 25th April 2019 but yet not delivered Yet. kindly resolve as soon as possible as it contains some cheque and would expire soon.
                                The complain is about DTDC courier it had been 4 months since Feb 2019 they are failed to provide us the refund and when I contact Tufail at srinagar office how bad his behaviour was and tell we did not give refund whatever you did as my courier was lost
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                                  A
                                  Atm_ua
                                  from Bengaluru, Karnataka
                                  May 20, 2019
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                                  Address: 690513

                                  Hi,
                                  The courier was sent from Kolkata to Kerala(Pincode:690513) on 15/05/2019 through DTDC COURIER & CARGO and I haven’t received the courier and I am still not able track the shipment. My consignment/tracking number is P20543688. I sent a mail to [protected]@dtdc.com and they are saying my Consignment number is invalid. I want immediate action taken against this issue or I will proceed legally to get my courier. This is very irresponsible attitude of DTDC and strict measures should be taken. I as a customer demand immediate redressal as soon as possible. How can we trust DTDC if it is this unreliable?
                                  Do something ASAP!
                                  +1 photos
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  May 20, 2019
                                  Updated by Atm_ua
                                  This is serious matter... the product in the courier is a costly item.. I need to get it immediately. Otherwise I will legally move against DTDC Couriers and Cargo for not taking this issue seriously!

                                  May 20, 2019
                                  Updated by Atm_ua
                                  I actually already posted a complaint here under the username atm_u but it was deleted within a few hours!!! How irresponsible can DTDC get!!! I will not tolerate such negligence!!!
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                                    Atm_u
                                    from Bengaluru, Karnataka
                                    May 20, 2019
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                                    Address: 690513

                                    The courier was sent from Kolkata to Kerala(Pincode:690513) on 15/05/2019 through DTDC COURIER & CARGO and I haven’t received the courier and I am still not able track the shipment. My consignment/tracking number is P20543688. I want immediate action taken against this issue or I will proceed legally to get my courier. This is very irresponsible attitude of DTDC and strict measures should be taken. I as a customer demand immediate redressal as soon as possible. How can we trust DTDC if it is this unreliable?
                                    +1 photos
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    PATHETIC DTDC India service. My shipment was undelivered twice, i have raised complaints but unresponsive and pathetic customer care service. Nobody asked me what can they do as a customer dissatisfied. Still no resolution provided to me, neither my money is returned
                                    I'm Nikita I had sent a parcel to Delhi but they say it's not received pls can u give me Drs it's very urgent it's a 12000 package my cosignment number is B51954984
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                                      S
                                      Saroj Kumar Udgata
                                      from Mumbai, Maharashtra
                                      May 20, 2019
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                                      My son has sent a consignment of books and clothes at pondicherry University on 10.05.2019 vide consignment no. G90706247.
                                      Unfortunately we have not received yet. On tracking we found that the consignment has moved to Kolkata instead of Cuttack.
                                      Please look into the matter and deliver the consignment.
                                      Thanking you
                                      Saroj Kumar Udgata
                                      Plot no 6f /1090
                                      Sector 9 cda cuttack 753014
                                      +1 photos
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Am Harish my courier has been delivered to the wrong person on 11.05.19. So kindly return to sender address
                                      Consignment number is c88036799
                                      Or arrange COF policy

                                      non receiving of consignment - Comment #3438981 - Image #0
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