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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 256

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A
Afreen Affu
from Mumbai, Maharashtra
May 29, 2019
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When i track it showing as out for delivery nd later as customer unavailable... But i was in home oly my tracking id is z88781089... They haven't made any call and even chennai customer care is not responding ro my call... Worst service ever i had... After 2 a ya dey wil say no service area... But i have courier offz just 15 minutes next to my home
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Dear dtdc

Tracking number- A43982293, D50672426

I sent the item on 23/05/2019 by air

Why still not reached?
Tell me the reason?

Make it delivery by 26/05/2019, today

It's very very urgent.
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    S
    Sridevi kesavan
    from Bengaluru, Karnataka
    May 29, 2019
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    Had booked a courier to be delivered to eluru on 6th may at dtdc courier office opp ccpl malkajgiri. Till today the product was not delivered, when cheked in the website it says courier returned to the hub, on 16th may. Though phone number was given it was not notified secondly have been calling the office from that day but till day no response and not where abouts of the product. I doubt since it is a fashion jewellery the staff might have taken it. The consignment number is h14495317
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      A
      Amisha desai
      from Ahmedabad, Gujarat
      May 29, 2019
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      I have ordered photo frame and it was totally damaged.. Glass over the frame is broken due to that photo inside the frame is also scratched so i cant fix it by anyways.. The whole frame is break down.. Packing is too poor.. Things like this needs good packaging, now who is responsible for this? How nd when can i get my money or parcel back? Look into this matter urgently its not just about things also about someone's feelings for the gifts

      Consignment number :z8881286
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      I booked a parcel for Munnar spices and Herbal IDUKI Kerala on 15 thMay from your Vasna Ahmedabad facility via memo number D45738323
      The said parcel is not reached till date, I donor know what happened.
      Please look into matter ASAP
      My WhatsApp number is [protected]
      Email [protected]@gmail.com
      Dilip Desai
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        D
        Devinder singh kainth
        from Allahabad, Uttar Pradesh
        May 28, 2019
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        Address: AASTHA courier AIR FORCE AREA JODHPUR, Jodhpur, Rajasthan

        Iam devinder singh. I had given one envelope weighing 57gm and paid rs90/ to your franchise aastha courier, air force area jodhpur, rajasthan on 24may2019 (8:00 pm) i was given tracking numberz99934335. Your franchise had despatched that envelope on 27may2019 ie two days delay despatch. The envelope was addressed to sukhpreet rakhra ludhiana-10 punjab. Iam very much disappointed with the service of dtdc and the sense of responsibility of your franchise. Take action against franchise
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          S&S Industrial Enterprises
          from Tiruchengode, Tamil Nadu
          May 28, 2019
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          Address: Maharajothi Nagar, Bharathi Nagar, Krishnagiri, Tamil Nadu, 635126

          Dear sir,

          This is to bring to your notice that we have lost 2 consignment which was booked through dtdc courier. Please find the details and share the pod.

          1. Docket no :d42763466 bill amount is rs.1.14 lac, booked to hubli.
          2. Docket no : b80274570 bill amount is rs.38 k, booked to mysore.

          Please support us since 2 lakhs rupees material.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          May 28, 2019
          Updated by S&S Industrial Enterprises
          Since we dont have any updates regarding the material delivery, kindly share the POD signature at the earliest.

          Also our Bill is on hold .
          I have to get a parcel from DTDC with a tracking id X31284077, But I didn't get any call or even not a single delivery not visited my home they updated what ever they want.i tried to speak with customer care also but contact numbers is not working.i have never seen a such worst courier service.
          We are still awaiting for your confirmation .looks like nobody is bothered to response the query.
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            S
            Shinu10
            from Delhi, Delhi
            May 28, 2019
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            Address: 495668

            My tracking no is-a90148009 my parcel has been delivered to the wrong address it was suppose to be delivered to naila - janjgir (Chattisgarh) but it is showing delivered to bilaspur (Chattisgarh) how they can deliver to the wrong city i have given all the details correct the zip code was of naila - janjgir so how can they deliver it to bilaspur such a bad service
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Dear sir/ madam
            Today I made a booking for Glasgow, reference no[protected], which was on a basis to self drop at a location which was mentioned in booking confirmation. When I went to drop the agent refused to take without any reason, kindly advise
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              P
              from Mumbai, Maharashtra
              May 28, 2019
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              Address: LUPIN LTD, MIHAN, NAGPUR, 441122

              I have purchased material from vendor based in mumbai. After receiving purchase order from my company vendor dispatched material through dtdc courier on 26 april 2019 from mumbai ghatkhopar to nagpur. However due to some reason material could not be delivered at its destination and went return to mumbai.
              After return, i have tracked that courier by tracking number, it is showing dilivered to mumbai. But when i asked to them, they didnt recieved it at all.
              Then i contacted dtdc eprson for the same, but he also dont know its gone. And still they are finding that courier even after a month. Cost of that material is approximatly 2 lacs.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              I booked a percel from RT Nagar, Bangalore to ECITY Banagalore on 23/05/2019 but still it’s not deliver as well no response from both side offices.
              My doc no: Z00309286
              name: hiren kava
              address : 07/lilavati building lilavati nagar phulpada road virar east 401303 i want my shipment shipped Asap...
              Dc Hiren's reply, May 17, 2019
              i want my shipment asap
              Last few days back my friend sent me courier via DTDC, while am tracking its showing no data available.

              Z88166226
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                A
                Anoop SS
                from Gurgaon, Haryana
                May 27, 2019
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                Address: New Delhi, Delhi, 110019

                This is for your kind information that, one of the consignment with tracking number : d50633339 is not received in my hand till date. Even though correct address and contact number has been mentioned in the parcel. I didn't get any calls / message from the delivery partner. And when i have traced my package through your web site wrong intimation has been updated there "not delivered (Address ok but no such person - (Cir)". Customer care is also very poor service, i have send mail more than 3 times to them regarding this issue.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  Pooja dhole
                  from Tirupati, Andhra Pradesh
                  May 27, 2019
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                  My tracking no. P50673119. Its showing, delivered to nandyal on 24th may.but when i called in nandyal dtdc they said its in Kurnool.wen i called Kurnool they said nandyal. And this ### is going on since 3 days.that envelope is so important to me. It has receipt without which i cant get my bike. And they are charging 300rs per day..since 4 days that bike is there..are you people gonna pay those waiting charges for my bike? None of CUSTOMER CARE no. Of yours is working.this kind of sevice you are providing to people, who with full faith ask their any parcel to transport. Solve issuse as soon as possible otherwise i wont mind to complaint in consumer court.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    B
                    BLACK DEMONS PRODUCTION
                    from Noida, Uttar Pradesh
                    May 27, 2019
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                    Address: 1370/7 phase 11 , mohali, Chandigarh, Punjab, 160062

                    My courier was supposed to come from mumbai to punjab which was booked on 18th of may 2019. From 19th of may it is showing in transit and still i haven't received it. 8 days have passed. The guy who sent me this courier daily calls dtdc and tells me that they says there are issues but do not tell any reason. That courier was so important to me i had waited already for 8 days juts want the reason whats thhe issue and will i get it or not. Really disappointed.
                    This is my tracking number - m92837622
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    THe company took high amount from me stating thati will receive the parcel in 3 days. Its been 5 days and the parcel is not reached.
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                      A
                      AMangaraj
                      from Mumbai, Maharashtra
                      May 26, 2019
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                      This is the second time with dtdc. The worst courier service. I have booked a parcel on 24th may as urgent. It was supposed to be delivered by 25th may but still not delivered. I need the parcel by 26th may and the customer care number is not reachable and also they are not responding to mails. I have paid so much to get this delivered and still it is not
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      May 26, 2019
                      Updated by AMangaraj
                      Can you please look into it urgently. I need the package to be delivered
                      I didn't get my package n on your website it shows delivered

                      i had package with consignment no M74819850
                      they're not providing specific status of my courier
                      Consignment number. D50504283 despatched from gurgaon on 17th may 2019 still not been delivered at consignees address
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                        V
                        Vikram Bala
                        from Mumbai, Maharashtra
                        May 25, 2019
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                        Hi... We given 10th may 2019 to dtdc aynavaram branch but still courier not sent to destination. They really careless people. They saying courier wrongly routed to other area.
                        Plz take action.
                        Everyday i'm calling to chennai ayanavaram branch person but they telling same answer. Not giving any solution. They are careless about it. I thought dtdc is very nice service but when i facing issues they are not ready to solve it and it's worse

                        Tracking number : c88846644
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          P
                          P Rai
                          May 25, 2019
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                          From university they sent me original certificates through dtdc courier, tracking no is k31564463 on 17th may 2019
                          But without contacting me, courier service returned my document. When my cousin went to office for enquiry the courier staff mr. Naveen spoke very rudely with her and my cousin called me from there and with me also talking with very harsh words and at least he don’t have little courtesy also how to talk with customer and disconnected the call, very disappointed with dtdc agent. Pls look into the matter.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            R
                            Rkchowdaryc
                            from Mumbai, Maharashtra
                            May 25, 2019
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                            Address: 523201

                            Hi, this is ravi from addanki, andhrapradesh.. Actually i have purchased cloths online and giving my address with wrong pincode, when i checked the tracking it is showing another destination with different pincode. So i need to change that pincode to get deliver to my address. My parcel already dispatched from the company, so now what should i do.. I need to mention 523201 is my correct pin code, i written there 533201. My mistake only.. So any help in this, i am attaching the bill here with awb number. Thank you
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Rkchowdaryc
                              from Mumbai, Maharashtra
                              May 25, 2019
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                              Address: Ongole, 523201

                              Hi, actually i have given my address with another city pincode, how could i change that picode. How to get my parcel to deliver to my. Address.
                              I mentioned 533201 in that bill instead of 523201.. So what should i do now, parcel already dispatched from the source.. How to change destination pincode.
                              I am. Worried about my parcel which was purchased online.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              I book DTDC express service for a document from Mysore to Visakhapatnam on 19 May and they told that it will reach by 21 evening.the amount I paid Rs.300 but documents not yet received and the courier office doesn't pick my phone.the no of the office is [protected].My consignment id is V5316133.
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                                Prateek Ks
                                from Delhi, Delhi
                                May 24, 2019
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                                Address: Mirzapur, Uttar Pradesh

                                Respected sir/mam,

                                I have online booked medicines and it was supposed to delivered through dtdc track no r33534724... But neither courier was delivered nor called by courier man! I am surprised to see such pathetic service by dtdc as neither they send contact message nor contact by them which courier man going to deliver our courier.

                                Kindly look into this matter!

                                Thanks & regards
                                Prateek
                                [protected]
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  guddu.vedil
                                  from Delhi, Delhi
                                  May 24, 2019
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                                  Address: Ramgarh, Jharkhand, 829112

                                  I order a material from flipkart (Od[protected] and was delivered with dtdc courier (Order no[protected] at my office. Delivery boy rohit kumar, mob no - [protected]) call me in my no. And said i am coming. When he come to office he ask for id, i saw him but he say no give me copy of it. I call customer care of flipkart they told me donot give him copy of any id, he will only see it. Then boy didn't give my material and go away saying there is no such rules, and i will not not give you. It was a prepaid order. How can he do this. Please help.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    shasheena Ujjain
                                    from Mumbai, Maharashtra
                                    May 24, 2019
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                                    Address: Mumbai City, Maharashtra, 400706

                                    Hello sir
                                    Pls help me regarding this case my consignment number z89131085
                                    They not delivering my product by silly reason that courier boy is not feeling well from past three days... And saying if want ur product go and collect from juinagar courier office... When i call juinagr office they said call seawood office... From past three days i m requesting them... Now they not attending to my queres
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Dear Sir
                                    i have courier not delivered till data how much time taking you side
                                    My Shipment Details Z89068243,

                                    My e-mail id [protected]@rediffmail.com
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                                      vidushi@2708
                                      from Mumbai, Maharashtra
                                      May 24, 2019
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                                      fake dtdc tracking slip which show no data available

                                      Address: New Delhi, Delhi

                                      I order cosmetic parcel to a person named mohammad faizan from delhi

                                      He is cosmetic seller
                                      His number is - [protected]
                                      He said he will dispatch my parcel and send me a dtdc tracking slip
                                      Consignment number - z87318949
                                      He gave me slip on 4 may2019 which says no data available till date.. And when i asked him he abused and blocked me for no reason...

                                      Parcel was supposed to send to...
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                                      R
                                      Roshanahmed
                                      May 23, 2019
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                                      The consignment contains forms for a office. The office is open till 6 and shipment was undelivered at 5:02. The remarks show shipment redirect. Reason?? Nobody knows. Have also lodged a complaint to dtdc. Case# 14562042. Not fruitful.
                                      I am very disappointed with dtdc. This is the third time this is happening. And i don't know why i chose dtdc. I guess i won't be using it ever.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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