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DTDC Courier & Cargo Complaints & Reviews

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Updated: Mar 23, 2026
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DTDC Courier & Cargo reviews & complaints page 259

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M
Mukesh1318
from Mumbai, Maharashtra
May 14, 2019
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Sir ...I send a consignment to this address at +p.o mal p.s-mal distt- jalpaiguri (w.b) pin 735221, on 06 may 2019 but my consignment not deliver till now...there is a very important for me because in my consignment there is a JOURNEY ticket dated of 16 may 2019.if my ticket not deliver at before that time...than we are in more trouble...plz do something
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    S
    snehaadwani1
    from Pune, Maharashtra
    May 14, 2019
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    Address: Nagpur, Maharashtra

    Dispatched by my institute a month ago but i have not received my parcel yet and tracking status shows that my address is incomplete but i have received part of my parcel at my home! How come it is possible when my address is incomplete how can i get my part parcel? Please take any action against it and lemme give my part pending parcel asap! Such a ridiculous service you provide very disappointed tried to contact as much as i can but still not got my parcel
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    I got a message from institute saying despatched on feb 7th still didnt get my books pls do the need asap
    I got notification in icsi portal saying my books despatched on feb7th 2021 n still didnt receive my books pls do the need asap exams in 2months
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      A
      Arunima Bisht
      from Noida, Uttar Pradesh
      May 13, 2019
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      My sister had sent a courier which contained items worth inr 4500, i enquired the concerned person for tracking details as they were not available so he told me that there was no light for three days while processing itso tracking is not availabe, when the tracking was available i got to know that products were sent to lucknow, now no proper response is from their side.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        B
        bareeqa
        from Ranchi, Jharkhand
        May 13, 2019
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        Address: ANANTNAG JAMMU & KASHMIR

        A parcel booked at tirupur under docket no;-d51420320 was recieved by us in a broken condition and after opening 10 sets of kids ready made garments were found to be stolen...
        This is for the third time we have faced this problem... Made complaints to head of srinagar office but he has given no response nor has taken any action on our complaints...
        Kindly look into the matter and inform accordingly
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          R
          rahul rachna jain
          from Guwahati, Assam
          May 13, 2019
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          Address: pravia solanki , A-20 Sadanand Park, Sol Old MMB Colony Borivali west gorai, 400091

          Hi my docket number is z89505966 its showing delivered on 9th of may 2019
          But not yet received the product.. Kindly do the need full at the earliest.. Its been despatched on 8th of may 2019 n showing delivered on 9th may n i think there is some sort of mistake in uploading kindly find me a solution as soon as possible...

          Thanks rahul [protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            G
            Greeshma Johnson
            May 13, 2019
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            Address: Kottayam, Kerala

            Hi,
            My friend sent me a courier with dress on monday 06 may 2019 from kottayam to sydney, australia. The package was booked to sent it to silverwater, sydney. We paid more money to reach it within 3 days to destination, sydney, means it should have reached by thursday or latest by friday morning. However, i haven't yet received the package at the destination.
            The most irritating fact is that, it is shown as delivered at 3 pm on friday 10 may 2019 and signed by shaun dock, do not know who is this. But this is not received by nidhin james, to whom the package was addressed to.
            N20765945 is the tracking number.
            I need my money back, i spent 4440 rupees as there is a big deficiency of services.
            Regards,
            Greeshma johnson
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              B
              from Noida, Uttar Pradesh
              May 13, 2019
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              Address: Vill-Par Chandannagar, P.O-Shibnibash, P.S-Krishnaganj, 741509

              Courier is rejected by customer but courier is not come on my home. Please sent me my persel.

              My courier receipt is attached below please check and get solutions of my problem. Please help me. This business persel is very important for me.

              I don't receive call from dtdc courier but courier tracking id say courier rejected by customer.
              I want to get this courier.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                R
                Raja Danish
                from Ahmedabad, Gujarat
                May 12, 2019
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                I have a courier slip of dtdc from raipur to ghaziabad. The consignment number is m74630034. But on tracking online, it says no data provided and invalid consignment no. I have attached the slip. Please update my shipment. No response from customer care. Please resolve and track my shipment. My email id is [protected]@gmail.com

                I tried all means to track. Still no result.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  R
                  Raja Danish
                  from Ahmedabad, Gujarat
                  May 12, 2019
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                  Address: Ghaziabad, Uttar Pradesh, 201010

                  Hello, someone couriered a graphics card yesterday evening but the tracking site shows that no data available my cosignment number is m74630034. Please fix this issue soon, as im unable to track.
                  And the courier is coming from raipur to ghaziabad for shipping. I have attached the screenshot in which it shows no data available. Please fix this issue.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    A
                    All Activity
                    from Bengaluru, Karnataka
                    May 12, 2019
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                    Address: Aishwarya ladies PG, opposite of Jaffa biriyani, 7th main, Tulsi theatre road, Marathalli, Bangalore, Pin-560037, Bangalore, Karnataka, 560037

                    Consignment no - v53753155

                    Dtdc is looting money, i have paid the price of 330 rs dt - 08.05.2019 as per the dtdc agent suggestion for delivering the parcel (1 paper inside the lofafa) with in 48 hrs. Today 12 may, it is almost 4 days past, still my parcel has not been delivered yet can be seen in track record in attachment. Now i am thinking better i could go with the standard delivery of 150 rs.

                    Thanks & regards
                    Sudipta kumar acharya
                    [protected]
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      P
                      pooja tuppad
                      from Mumbai, Maharashtra
                      May 12, 2019
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                      Address: Hyderabad, Andhra Pradesh

                      My courier no. Is d50779515
                      Booked at banjarahills hyderabad.. On 9th may...
                      I tracked it.. But still it's in hyderabad.. Not received to bengluru.. Then to belgaum it shud come..

                      Big negligence... By you people..
                      This is the fourth time i m experiencing...
                      But no1 responding...

                      So now.. I m going to put all the details in social media... To get help.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        T
                        Tyagivishal
                        from Mohali, Punjab
                        May 11, 2019
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                        Address: Building no . 9 first floor dlf industrial area Kirti Nagar New Delhi, New Delhi, Delhi, 110015

                        Hello sir/ mam
                        This is vishal tyagi i courier some of my documents from muzaffarnagar to new delhi the consignment number is z88389909 was not delivered at the desired location but on the app it showed that package was delivered please look forward to it because the package contains some documents which is very important.
                        I’m very disappointed by your service. That courier have my important documents. I’m requesting you to please look forward to it and update me as soon as possible otherwise i’ll file a case to dtdc.

                        Thanks & regards
                        Vishal tyagi
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                          R
                          rudra narayan pati
                          from Bhubaneshwar, Odisha
                          May 11, 2019
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                          Resolved

                          Address: 754141

                          My courier number - c93698600 to be delivered to dr rudra narayan pati, paradip odisha is not yet delivered to me but while i track it it's showing that it's successfully delivered. The reliability of dtdc is under threat and i am planning to put a police complain of suspected theft as it was a very important courier. The numbers given for customer support are not reachable and there is no suitable complain system in dtdc site also.
                          May 14, 2019
                          Complaint marked as Resolved 
                          Today after 4 days of lodging the complain, I got the parcel delivered. The DTDC company or any authority has not contacted me in any possible way though. Front just dial I got a number of local DTDC office person and after calling a chain of persons I came to know that some delivery person has marked it delivered by mistake and the parcel has never dispatched to the nearest store house. Then the person of DTDC paradip, odisha helped me in tracking it and updated me regularly (Mr Manoj, DTDC paradip). He gave me the delivery guy number who delivers to my locality. I contacted him and at last I got it.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            V
                            v2dixit
                            May 11, 2019
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                            Address: 411009

                            Had worst experience with DTDC cargo. 70% of the goods were damaged. The fragile items were completely damaged. Even some steel utensils were deformed !! I have added pictures few damaged goods as an example.

                            No care was taken while handling it. Maybe the courier service was aware of this and hence did not delivered the courier at the door step.
                            The courier was delayed by 5 days than estimated time.

                            This courier service seems to have lost all ethics of courier delivery! Can't believe they could be so irresponsible. Not worth rating this service.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            May 11, 2019
                            Updated by v2dixit
                            The tracking no for this shipment was N20750406
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                              J
                              Jain Pari
                              from Baraut, Uttar Pradesh
                              May 10, 2019
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                              Address: Bagpat, Uttar Pradesh

                              I have sent a courier to christ university office of admission, bangalore from - uttar pradesh and for the same courier sent twice i was charged a different amount (I. E. For consignment number - z88044467 i was charged 250 indian rupees and for consignment number-z98375486 i was charged 200 indian rupees). My concern is why the company has not made a specified charge plan for the customers to know the exact value to be paid for certain deliveries.

                              Hoping for the query to be resolved at the earliest.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                S
                                sharodiya1980
                                from Mumbai, Maharashtra
                                May 10, 2019
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                                Address: Dhananjay Society, C-wing, Flat No-504, Tilak Nagar, Chembur, Mumbai City, Maharashtra, 400089

                                Hi,

                                I have shipped a dupatta through dtdc tilak nagar branch, mumbai with franchise owner sonal.
                                Awb/docket no :m74999324
                                It was headed from tilak nagar to bhayender in mumbai (Local shipping). The tracking showed parcel delivered on 4th may but the parcel never reached customer. On asking for compensation, franchise owner said i should have insured my parcel. How irresponsible. She herself is not giving guarantee that the she will do her work correctly. So asking for insurance for her inefficiency
                                Tried a lot to get the address, contact no of the courier boy who was responsible but in vain. Now police complaint & consumer court complaint is pending. We shall be doing that if proper action is not taken

                                Mobile no of franchise owner sonal:[protected]
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  V
                                  Vijay vaishnava
                                  from Korba, Chhattisgarh
                                  May 10, 2019
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                                  Address: 118 , Vrindavan Plaza , Jindal Road , Bhagwanpur, Raigarh, Chhattisgarh, 496001

                                  Our consignment d50465354 were on hold from 6th may to 9th may at booking office only, because if that it got delayed to much and dtdc faridabad office promised us to deliver the same in 4 days.

                                  Also when we call there they are giving reason that we missed the consignment because its size was so small. But that weight of my consignment was almost 4kg box.

                                  We have urgent requirement of same so we chosen dtdc, but are showing careless behavior towards their service, now i need that consignment to be delivered asap. I cannot bear loss because of your carelessness.

                                  Treat this at max urgency.

                                  You can contact me : freshcell : [protected]
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    F
                                    FaizanAhmad
                                    from Mumbai, Maharashtra
                                    May 10, 2019
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                                    A parcel booked at surat for jaunpur uttar pradesh... Is yet not reached at jaunpur.. And online status shows that it was delivered to somewhere kolkata
                                    After enquiry at local franchisee of dtdc it is now confirm that parcel delivered to kolkata in place of jaunpur.
                                    Kindly see the matter at priority and update me soon.
                                    Consignment no... A43646548
                                    From injeela creations
                                    Contact me at [protected]
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      joseph rajesh
                                      from Chennai, Tamil Nadu
                                      May 10, 2019
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                                      Address: Mysore, Karnataka, 570016

                                      I had couriered my parcel its watch through dtdc branch in mumbai to mysore 26/03.19. However till date it is not delivered if the parcel have been bangalore hub.

                                      Shipment summary print mail me notifyme
                                      Tracking no. M74167465 last status date 28th mar'19
                                      Reference no. Last status in transit
                                      Booking date 26th mar'19

                                      Shipment details
                                      Origin mumbai destination mysore destination pincode 570016
                                      No. Of pieces 1 service type lite
                                      Package contents box
                                      Shipment tracking history

                                      Booked & dispatch in transit at destination out for delivery delivered
                                      Date activity location
                                      Thu, 28th mar'19|20:06 hrs processed & forwarded to hub bangalore hub
                                      Thu, 28th mar'19|11:00 hrs received at hub bangalore hub
                                      Thu, 28th mar'19|04:17 hrs processed & forwarded to hub bangalore air hub
                                      Thu, 28th mar'19|04:01 hrs received at hub bangalore air hub
                                      Tue, 26th mar'19|22:24 hrs processed & forwarded to facility vasai, mumbai
                                      Tue, 26th mar'19|22:14 hrs booked at facility vasai, mumbai
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        M
                                        Marshall Moses
                                        from Ahmedabad, Gujarat
                                        May 10, 2019
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                                        Address: B-204 Shreenath Classic opp lubi electrical 200ft ring road Nana Chiloda, Gandhinagar, Gujarat, 382330

                                        I have been trying to call dtdc staff and customer care for my parcel as i have paid for one day delivery and i haven’t received my parcel yet. I was traveling to baroda for work with that parcel since i haven’t received as per giving time i need to cancel my meeting and i have to the loss to my clients. I am claiming my money and time and my cancellation of my meeting i want my money back and time
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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