DTDC Courier & Cargo Complaints & Reviews

Address: Moh.- Taki sarai 2 Near jali wala mandir, Bijnor, Uttar Pradesh, 246746

Consignment no. Z92322237 was accepted by your office on 01..04.2019. It was to be delivered at seohara, where you do not have any branch. You delivered it at dhampur. Again, now, you accepted consignment no. Z92337038 which is also to be delivered at seohara. This clearly shows that you are a very dishonest courier which is ready to do anything to increase its business. Please, deliver this consignment at seohara otherwise be ready to face the court.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: Vadodara, Gujarat, 391410

I have a courier order (Consignment no d[protected], which was supposed to be delivered from kolkata to vadodara. We requested it on 13 th of april and was promised will get delivered on the 6th or the 7th day, however we have not yet received the courier and today is 29th april.
We spoke to the delivery man and he keeps promising for the delivery the next day and we have never received it.
Its frustrating and i really regret using dtdc serves. There is no contact number of dtdc customer care and now the delivery boy has also stopped answering the phone. Really have no idea where to contact to get courier from.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: flat no: A1203 A, 13th floor, NRI RESIDENCY, sector Omega II, greater noida, Gautam Buddh Nagar, Uttar Pradesh, 201306

Consignment no: z87591588. Shipment to kolkata, booked on 22/4. Shipment tracked, showing delivered, but not received by actual recipient (Bijaya saha)

So, please check with your team about the delivery : delivery should be in the following address: db/10, railpukur road, p. O: deshbandhunagar, kolkata - 700059, west bengal. Mob no; [protected]

If you delivered pls, send me the proof of receiving person. Please reslve the matter asap.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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H

Himanshu Roadline

from Jamnagar, Gujarat

Apr 29, 2019

1 my corrier not delevery but online states befor 3 days delvered
2 i am vadodara fategang branch contacts Mr. jha ji, jha ji dtdc office is revs ans this area 390022 is not delivery service you consiment clect my dtdc corrier corrier
3 this area is not services ? but daley my corrier is booking ??
my dkt no z98779843

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Address: G8VF+3W Watganj, Kolkata, West Bengal, Kolkata, West Bengal

I have a important courier posted at wrong pin code of 201307 which is in transit it's actual delivery pincode is 201304 golf city the address on courier is correct consignment no is k19203057 please inform them at the earliest courier is important and should not be misplace i have attached the receipt for the details let me know if anything else is required

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A

Avirup Dutta

from Kolkata, West Bengal

Apr 29, 2019

They take money for speed delivery and they do not deliver on time.Overall their behaviour with customers is very bad

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Aakash Mathur

from Kota, Rajasthan

Apr 29, 2019

Parcel no. X30904765 is not deliver yet

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Jkb Premium

from Bulandshahr, Uttar Pradesh

Apr 29, 2019

Worst behaviour by your local DTDC Office saying that your boxes are lying if you want pick it up other wise we don't care. from past 3 days lying with him but not delivering. Is this way DTDC do the jobs????

Docket Detail D49288941

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Address: Mumbai City, Maharashtra

Sir
With great pain and mental agony i would like to finally lodge a complain against dtdc courier.
I booked a consignment on 25th april from patna to mumbai.
As the consignment was food mostly i was waiting to receive the courier.
On 27th of april o tracked the courier, to my surprise it was showing receiver not available (Cir).
I was present on the given adress whole day.
I didn’t received any call or message regarding consignment.
It’s just so much frustrating that a brand like this could do like this.
The harassment doesn’t stopped here, i called for an hours multiple times to the given customer care number. To add to my misery they didn’t respond.
So in short there was nothing a person could do about this poor behaviour.
It’s a mental and physical harassment.
I need to sort out things as soon as possible and punishment to the culprit.
Thanking you
My consignment tracker id is k18162366

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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rahulebajaj

from Mumbai, Maharashtra

Apr 29, 2019

Hi,

My friend sent courier from DTDC but i got damaged and very badly handled courier

Consignment number : D50703581

I emailed DTDC but still no reply and even there customer care never connected

Such a bad service

Regrads
Chetan K
[protected]

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N

Nikita_1995

from Mumbai, Maharashtra

Apr 29, 2019

My original mark certificate has been torn from outside, and the cover as well as the document has been torn. It seems as if someone torn the cover from outside, which has torn the document as well. Please note the document was not torn before dispatch.

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Nikita_1995's reply, Apr 26, 2019

Consignment number: M73647485

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Z98731490 is the docket number. The destination pincode on the parcel and the receipt is same but when i tracked it online i came to know that the dtdc representative has entered the wrong pincode 440020. The customer care service is very pathetic as i am unable to get my problem resolved. I therefore request you to look into the matter and get it delivered at the right pincode which is 440021. I'm enclosing the receipt herewith.

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Buddhi Bagriya

from Jaipur, Rajasthan

Apr 29, 2019

When the charge for sending courier of Rs 15, from jaipur to laxmangarh Then how can you charge of Rs. 65 from laxmangrh, Sikar to jaipur

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Bharathi21

from Mumbai, Maharashtra

Apr 29, 2019

Not received product since April 1st and no person has contacted in this regard.even i tried to find out some contact, they are not responding, Consigment number M73704982. Provide us some contact number to receive my product.

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A

akhil ray

from Silchar, Assam

Apr 29, 2019

D49985550 booked fro gurgon to bhubaneswar not yet recived

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S

Shiva Kuma

from Mumbai, Maharashtra

Apr 29, 2019

I sent a courier Anantapur to Surat. 8 days completed but courier still not delivered.
High cost and worst courier. Please don't use this worst courier for emergency ..

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I submitted my courier on 20th of april with dtdc blue which guarantees 2 days delivery with consignment number : v52273372

Till today (April 28th) my courier didn't get delivered.. I paid 1130 rs for this..

When i am visiting dtdc center, they are saying it will take some time giving some # reasons..

I dropped multiple emails to customer support email address, their replies are ridiculous as well..

I need this courier to be delivered and need my half money back.. I really mean it..

More than this i can't really tolerate your irresponsiveness..

Do the needful..

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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H

HastiMal M

from Bengaluru, Karnataka

Apr 29, 2019

Showing delievered but didn't.

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S

sdhawan82

from Tezpur, Assam

Apr 29, 2019

My one courier tracking no. Z94530490 showing delivered on 15.04.19 but actually not delivered. and i want to bring to your notice it is done many times and to many customers in this area.kindly take strict action and help

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Address: shahada taluka shahada, district nandurbar, Nandurbar, Maharashtra, 425408

My courier number a43806914. Local courier representative (Shahada, nandurbar district), call me and ask me to collect the courier from dtdc office. They told they can't deliver to home? Is this dtdc service? Online tracking showing "office close/door lock" which is misguiding. My home never locked for 1 minute because at home have old peoples so it is impossible to lock the house and this is not an office so ask your local representative to deliver the courier to my home.
If this is your way to deliver then i will complain your higher lever if there is no resolution.

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Address: Hyderabad, Andhra Pradesh, 500081

I sent an item through DTDC courier from Hyderabad. In the tracking status of courier it is showing the item delivered. But the item is not received by the concerned person. I think they delivered to the wrong person and they not even call to sender/receiver before delivery.
My tracking ID is H13559422
Please help me to solve the issue I am facing.

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I was to receive a courier carrying my medicines. It was dispatched on 22 april and i received a call from their delivery boy about the delivery address i confirmed it. After i came back from office it was not delivered. The delivery status was shown successful on their website. I tried calling but he didn't give any details for two days and finally they said it was lost.
Package had contents worth rupees 2000.
Help needed to either retrieve the package or full compensation from company.

Receiver:
Kanav singla
Zolo tulpar
Veerannapalya main rd, arabic college post, vyalikaval hbcs layout, nagavara, bengaluru, karnataka 560045
Contact: [protected]

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Hi,

My friend sent the courier from itpl whitefield, branch bangalore (Pin - 560066) to hyderabad (500081) on 24th april 2019.

It has been 3 days since the courier was sent through express delivery but i haven't received it.

On trying to track the courier using the tracking number (B[protected], it doesn't show any information on the website.

Could you please help.

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I have booked a verrrrry imp document thru dtdc courrier services to noida with the docket number k18401131. But the same has not been recived by the reciver yet. I also mailed and tried to contact customer care support and mailed to ceo too, the worst thing is that, till now i didnot recived any kind of response from them.

Plz hepl me

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Address: Byjus Support Team,Byjus 6 Floor Tower IBC Knowledge Park,Near Dirty Circle Bannerghatta, Bangalore, 560029

Dear dtdc
My docket no is-d48704467 booked for byjus support team bangalore at 5 april but still its showing transit. Also had complain at dtdc customer compain no[protected], care but not got response as it is very important courier of byjus. If not got them then they can refuse my refund as i already cancelled the course. Requst you please look at my request and please do enterfare at these.
Thanking you

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Apr 26, 2019

Updated by Jitharkhel Today these shipment Completed 20 days

Apr 26, 2019

Updated by Jitharkhel If Not get reply soon then we will met soon at Consumer office

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Address: 110084

Dtdc shows the successful delivery in vijaynagar on 25 april 2019. But i reside in hardev nagar burari and have given proper address to sender and i haven't received any parcel yet. I also talk to customer executive but not getting any serious response on the same.
I am fed up with their services. Resolve this issue at your earliest. How can be so negligent in their work???

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Address: SH 295, shastri nagar, opp. Uttam for girls school, ghaziabad 201001,UP India, Ghaziabad, Uttar Pradesh

Hi,
My friend couriered a parcel of 3kgs from delhi with n20745129 number. No awb no was there on the slip. Took 7850 rs and says that i tried calling on the no given by my sister and got a revert that its not my parcel whereas that number is out of service since a year that means he lied. Then i told him get my parcel i will get it done from the head office coz i cant track it so he tells no its seized from the delhi airport custom and i need 4-5 thousand more to release it. How can we relay on them and i am fedup. Pls help me to track my parcel.

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Address: Bangalore, Karnataka

I have sent one courier to bangalore and its been 10 days, but the courier is not delivered yet. Even the track staus is incorrect and not updated regularly. Also all the customer care numbers mentioned in website are not working (Like[protected]. Really fed up with such service and i am still waiting for anykind of help as the document i coueiered is needed very much.

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Address: 562157

My parcel was booked on 9th april 2019 in delhi and received in bangalore air hub on 11th april 2019 and also received at the facility of hebbal, bangalore on the same day (11th april 2019) on 12th april it is out for delivery. But didn't receive. Then on 22nd april it says not delivered (Receiver not available cir) again on 23rd it's out for delivery and on 24th again the status says not delivered (Address incomplete or wrong) and it's 26th today i have no idea why is my parcel is not delivered when the address provided is correct. And i tried to contact the courier boy on the number he called me when my another parcel (That was sent on the same day with this parcel) was delivered. But i couldn't reach him too. He informed me the parcel will reach me by 22nd april but couldn't reach him as well. Please help i need the parcel soon

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Address: Near booomreddy circle, 582101

Irresponsible, careless, late delivery, worst service, inconvenience service, gives silly reasons for late delivery, irresponsible, careless, late delivery, worst service, inconvenience service, gives silly reasons for late delivery, irresponsible, careless, late delivery, worst service, inconvenience service, gives silly reasons for late delivery,

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Address: Delhi, New Delhi, Delhi

Send one mobile and charger by dtdc courier on 27 march 2019 from ramnagar/kashipur (Ramnagr to delhi).
Packet not delivered, online showing in transition stage at chennai from 28 march.

Don't know what vigilance team doing for last one month.

Following dtdc team over phone/mail but getting no positive response.

Very disappointing that such reputed cargo can do like this.

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Address: 744101

Dear mam/sir
Since last two weeks iam struggling to get my parcel tracking id (M[protected]. This parcel was booked from mumbai on 16april 2019 to port blair, andaman nicobar islands. But from 18th its showing same tracking status â€œrecieved in chennai hubâ€. I have almost called every dtdc no. Chennai kolkata mumbai but i wont get any positive response. It is still showing the same status.
Please help

Regards
Mosim khan
[protected]
[protected]

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DTDC Courier & Cargo Complaints & Reviews

File a complaint to DTDC Courier & Cargo

DTDC Courier & Cargo reviews & complaints page 263

accepts consignments for the places having no branch office

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delivery issue

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courier not received by recipient

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my courier

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regarding courier not being delivered

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wrong destination in the online tracking system

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courier didn't get delivered

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office close/door lock - bad services

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courier delivered to wrong address

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package lost

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dtdc courier didn't reach not even able to track - b25575555

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regarding not receiving parcel and no response

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showing transit

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status shows the successful delivery but I haven't received it

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can't track my consignment and dtc does not answer

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unreliable service with poor customer support

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non delivery of parcel

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courier service

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packet not delivered at destination//no positive response from dtdc team.

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product not delivered and no positive response

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