DTDC Courier & Cargo Complaints & Reviews

My consignment number is C87317143, and my package is not delivered at jansons institute of technology, karumathampatti, coimbatore. I called customer care but they are not picking up my call. I am a hosteller and gonna leave my college tomorrow. I thought I would be received yesterday but I didn't and today is Sunday. Tracking status is couldn't attempt dir.You can feel my frustration, as this was my first experience with DTDC. I am regretting, why i chose DTDC.

Sir mera product deliver nahi kiya, jabki jo address diye hai isi address par bahut bar product deliver hua hai blue dart courier ke dwara but aapke courier kah diya ki pincode wrong hai. Mai lalan kumar, mo no-[protected], tracking no=[protected] hai, aapka courier visit hi nahi kiya is address par, 12/04/2019 ko blue dart wala atm card deliver kiya blue dart ka tracking number (Awb)=[protected]hai

I booked a parcel (Gift) through dtdc, m/s kd solutions, smithnagar, premnagar, dehra dun (Uttarakhand) from dehra dun, uttarakhand to hyderabad, telengana on 08 april 2019, (Monday) for my grandson's birthday on 14 apr 2019 (Sunday). On tracking, the parcel is lying in gachibowli, hyderabad undelivered since 11 april 2019 15:59 hours. No satisfactory reply has been given by the channel partner mr. Nitin kumar in dehra dun. He has just forwarded the contact numbers of one ms. Archana in dehra dun and mr. Anand in ghaziabad for me to do the talking. If i were to do all the talking, what are they being paid for? Most of the time they do not attend your calls. Please take appropriate action against such persons and measures to ensure delivery of the parcel by 14 april 2019 positively. Thanking you.
Dtdc tracking number : d48995817 dated 08 april 2019.

Consignment # h86222678 with ref #[protected] with origin - ongole has been booked on 25 mar 2019 appears to be delivered on 28 mar 2019.

The parcel has not been delivered to the consigned party - tanduri sharada (Mob: [protected]) of bhongir.

When tried dtdc nagole about misplaced courier, they told that it has been dispatched to bhongir. Dtdc courier person - ramesh (Mob: [protected]) is responded very rudely and stopped picking up of our calls.

Please find out the consignment and take stringent action on ramesh to behave properly with female customers.

Couriered certain items from bangalore to ahmedabad 5 days back. Was informed that as it is air cargo it will reach you in 4 days. The cargo has arrived in ahmedabad on 11th but is stuck at the ahmedabad hub since last 2 days. Not sure what they are doing! None of their helpline numbers are available. We are stuck as the luggage has not yet arrived. Please help! The awb numbers are d47542257/58/59. We also raised a complaint on their site yesterday but to no avail.

Dear sir/madam
My consignment no. D50229721 sended from hyderabad and destination is nagpur. Drdo complex ctf bothali, -441108 near reliance petrol pump buttibori. It just located on touch nagpur wardha highway. I am very disappointed to talking with your representative buttibori office her mobile number-[protected]. She said that you have to collect your material from office otherwise your material will be returned. Past time i have received so many consignment at my given address from dtdc. Your representative talking to me completely unofficial language. You are requested to please take useful action regarding given consignment number.

Regards
Prashant kumar
Mob-[protected]

Hi, my luggage bag was sent on 7th april from mumbai to honavar, karnataka. Consignment number d48624890. They had told it will be delivered on 10th april but it’s still in transit. Status shows still in banglore and it will take few more days for delivery. There is no delivery updated. It’s urgent luggage required. Please provide eta on delivery and refund the money as its delayed. Very bad service by dtdc.

Thanks
Suma

I have booked my courier on dtdc at 8 april at 11 am the delivery is yet to be done on 12 april and there is no where i can complain all they say is it happens, they charged 140/- for flight charges and cannot deliver in 5 days.

Whenever i asked what is happening they say it will be delivered tommorow and then they just bang the phone. It showed in darya ganj for 4 days when i asked to give my courier back then also they declined

Courier reciept no. Z87540646. And z[protected]

I am army officer currently on nashik. I have courier a prasel containing 7 sare with 1 pocket purse of ladies. The prasel was done on the day of 1st april in the dtdc of nashik. First problem was that the deliver took more than a week. And the major problem came when the prasel was delivered with the item containing only 5 sare and 1 purse. It was found out that 2 of sare were missing out. I request dtdc to come up with solution and get back the item. I dont have much time because my nephew who received it is going back to nepal. So, dtdc company, please work out for the solution. Else i dont have a way out except to get the help from the indian army and government which result may effect the company prestige. So, i request dtdc to work it out. My consignment number is d48183051. I request company to get bacl the item else refund the amountpf missing piece. The total refunding amount is
Rs 11000. Thank you!!

Hi this is vishweshwar from shamshabad... I have done a courier parcel to usa on 8 april with consignment reference number n20788710. Today is 12 and status is still in transit delay... The office person promised me that it will deliever on 11 april but the status is the same i. E in transit delay from 2 days... Its and urgent parcel... How come dtdc take this much time?? I have very much urgency.. I have paid 2200 for the courier parcel in which i have just send a 5 paper document... Please make sure when my parcel will be delievered...
Please do the needful
Thanks
Regards
Vishweshwar

My package dated 4/04/2019 with consignment number z94463038 is not delivered by the company. It is showing the package is held up at the facility. I want the package to be delivered immediately. Your service not satisfactory at all and you should improve your service. It should have been delivered way back but i dont know why have you held up the package.

I have sent an article to bangalore to reach with in 24 hrs. Next day a message was received from dtdc that article reached at 12.08 pm. Even after much more time it could not be delivered to the concerned on the same night the person went to us. The purpose is defeated due to the negligence / lethergic manner. On enquiry on 10th april the article is reached by 12.57 pm. Hence, i request you to send the persons who is responsible for the consequences urgently.

I have sent some medicalim insurance claim documents from navi mumbai via tracking id m74156042, which being sent from mahape, mumbai on 09 apr 2019.

It has not been delivered yet and in dtdc tracking website, it shows "consignment redirected".

The tracking details clearly shows that the consignment had reached delhi on 11th april itself but nobody from dtdc had tried to contact me in this regard.in the consignment, my name, address and phone number was clearly mentioned, which i have a photo with me.

It's an urgent consignment. Tried to contact dtdc and some phone numbers shifting is going on & i am unable to contact customer care.

The dtdc office gumtala amritsar refused to deliver the package tracking number k18382830 saying we are out of their delivery network. I m situated just under 4 kms from their office... I[censored] r not going to give door to door delivery why does your company take the packages. This has been a consistent problem just with your company. Its inconvenient to go to your every time someone sends a package through your courier service... Its pathetic... Not expected from company likes dtdc

My consignment with tracking no[protected] was shipped from perth to new delhi 10 days back. Before sending the luggage i weighed it was 13 kg so i paid aud 170 but 2 days later i was asked to 53 aud more as they said there was a discrepancy in weight which i did not understand as my luggage was under the limit of 15 kg but still i paid. At the time of filling the documents i asked your agents that my luggage has all the used and old things so there is no value of it beacuse all of them are worn many times likes clothes and slippers but they said i cant write nil value in declaration so ishould write any random amount but they will not charge any customs on it as this is old stuff. Now 2 days back i received a call from dtdc to pay inr 7000 for customs. I mean are you guys cheating and misguiding people? I sent that luggage because it was excess baggage so i thought if i take it along with me it will cost me more on flight so i considered your company. But you have increased it to that level which is not even the cost of the whole luggage. I feel like a stupid to give you my luggage. It has nothing in it apart from the used clothes and slippers why should i pay 20000 inr to get it here. I clearly asked your agents that it has nothing new so are your sure there wont be any problem in india she said just write that it has used and old stuff and put a random value in it now your agent in india says why did i put a value over it when it was old ans used. Whom do you want me to listen to, your agent in australia or india, because one of them dont know their jobs clearly and i will not become a stupid if someone else has done a mistake. So please send my bags as i am not going to pay for your mistake.

I was expecting a consignment in varthur (Bangalore) from electronic city (Bangalore) via tracking id b63121093 and b63120715, which being sent from electronic city on 1st april & 10 april 2019 respectively.. It has not been delivered yet and in dtdc tracking website, it shows "consignment redirected".

I have ordered baby food and almost waiting from past 10 days.

I have booked a courier from calcutta to jaipur, the tracking id is k31317083. This was booked on 9/04/2019 and 2 days later still no data available while tracking it. Kindly help as this consignment is very urgent to be delivered. Trying to call the dtdc but to no avail as not able to connect with the phone number given in the reciept. Kindly do the needful and get the courier delivered. Thanks.

DTDC Courier & Cargo — courier undelivered


My courier was shipped on 30/03/2019 from Bhiwadi to Bhopal.And from 11 days i have been waiting for my courier .The status was transit for last 10 days we have complaint 220 to 25 times by customer care phone but not any positive response is in your side, who is the responsible for this type of silly mistake why not received the shipment till date,
please give positive replay asap otherwise we are going to consumer form.
we deals lots of customer but this type awareness customer not seen in my 35 years carrier.

my docket no is D33603237

My courier was shipped on 04/04/2019 from coimbatore to bangalore. And from 3 days i have been waiting for my courier. The status was out for delivery for 2 daays and finally they have updated the status to undelivered (Receiver not available).

My mobile has signal all the time and if any calls comes when there is no signal, i get a message saying that i had a missed call.

But i never got any call or message...

Have courier some garments through dtdc services. But officers are rude and not up to the mark, even they are not bothering that we are on the other side of the phone and they put the phone off or talk like a un-litrate people. If we ring again than they not pick up or if they pick up than very rudely say, it will deliver soon. Even you paid extra money for the same. Very pathetic service.