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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo Phone Numbers

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+91 80 2536 5032
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+91 80 2536 5039
627
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+91 80 2551 4461

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DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 264

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V
viveka ashok
from Mumbai, Maharashtra
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product delivery late

The product was couriered on 3rd April, 2019 in express . It supposed to be reached after two days of the product submitted (5th April). Yet it didn't reach . I tried contacting the nearby dtdc, the declined receiving any courier but in tracking ID, it's shown it's out for delivery.
After the two days, Saturday was Maharashtra new yr and Sunday .
Today Monday, when I called dtdc near me, they not even picking up and no update...
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Lava Lava
from Chennai, Tamil Nadu
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worst response

Address:Thirugunakudi post, Eruvadi, thirunalveli dist, 627115

I courierEd from Surat to thirunelveli but it's misrouted to thanjavur . again it's transit to thirunelveli but it's not reached the place they didn't call to the consignee they not call to from address person but they didn't do it. Why we are giving from address person phone number. its returning to Surat again. Parcel is transit approximately 8-9 days. It's very worst response I never treat from any services....
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S
Sravani Damisetty
from Mumbai, Maharashtra
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courier did not forward from hub since 10 days

My tracking number d50031182. Courier starts from varanasi to kakinada. Package is received till hyderabad hub and then it did not forward from there from 10 days, ops manager is such irresponsible not even answering my calls. Calling to customer care is waste. I put lot of mails including regional managers but no one is responding. Please help me to resolve my issue...
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M
Monals
from Port Blair, Andaman and Nicobar Islands
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delay in delivering order

Dtdc courier took 560 for high speed delivery on next day.. Order placed on 5th april 2019 but today 7th april my courier still not reached at its address.. What kind of service they are providing charging us a lot for fast delivery and they are not upto the mark at all. Please peovide me some help in getting my problem to be solved asap or arrange something....
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P
Pitoo
from Delhi, Delhi
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theft in transit

Address:92 Nabanagar Jadavpur Kolkata 700032 West Bengal, Kolkata, West Bengal, 700032

I received a parcel with order number Z87508200 with one product...but the seller send me two products...one product was stolen during trasit...the pack has been opened and again packed with a white tape...as the seller confirmed me she only packed it with a brown tape. The product os stolen in transit. Please look into it with the highest priority....
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I
Ishaan Banerjee
from Delhi, Delhi
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missing products

Address:potheri,near srm university,kancheepuram district ., Chennai, Tamil Nadu, 603203

The box was of 600 grms and costed me around 260 rs and it contained a prashad from tirupati (Laddo) 2pc which were missing and 1 photo frame of the god was kindly left by the dtdc staff.
The box went and reached within 5 days on a normal delivery but the box is crack open from the side and paper is stuffed so that i donot understand but it is so foolish of them and the ladoo are missing and the box is cut with something sharp the...
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S
Suhail vk
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x25894314 (not proper delivery)

Address:Mayyil, Kannur, Kerala, 670602

I order a watch for my wife the delivery place mentioned residence i correctly given all address. The delivery person called and said to collect the item from their office its 11. Km from our home. We dont have any option then we go and collect, tomorrow also i have delivery its also have to collect their office

I mentioned the courier office detail

(Regency trade center, puthiyatheru, kannur - 670011 (Map)...
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C
chakri sarvani
from Hyderabad, Telangana
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product missing

Address:EH-12-1, NEAR EEDGA, KALLUR ROAD, OPP : C.V.RAMAN BOYS HOSTEL, KURNOOL KURNOOL, Kurnool, Andhra Pradesh

We got a call today morning from dtdc head office, kurnool district, that courier has came to our address, we asked them to deliver to nearest dtdc office but they said "we ll not deliver anywhere, u only have to come and pickup from headoffice", so we went to there by 2'o clock, before that i called them and confirmed that our courier is there, we waited near the office for more than 2hrs, they went to lunch and finished all their works,...
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manohar kalwani
from Pune, Maharashtra
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product not delivered and some item stolen

Address:411014

I have booked courier on 16march 2019 from pune kharadi branch to bangalore. It has food item which i have declared.

Courier return back saying person is not working in corporate office which is false information.

I receive my product back on 2nd april and utter surprise 1 of the item has missed.

When i went to dtdc office they disagree with such things.. Bad very bad for dtdc like courierbr...
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P
PrachiZambare
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d47914549 not delivered.

Address:Eaton technology pvt ltd. cluster c, wing 1, SEZ, EOn free zone, MIDC kharadi, Pune-411014, Pune, Maharashtra, 411014

Courier number d47914549 is not delivered.
Dtdc needs to provide documentation as per sez requirement. Then only we can get it inside.

I raised tracking query yesterday. Case number: 14229391
I have received empty email yesterday evening. No reply

Please help us with this request as early as possible

Thanks in advance!!

Regards,
Prachi...
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N
naagaraju
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delivery of the courier

Address:ongole, Prakasam, Andhra Pradesh, 520032

I lvs naga raju has given a courier on 29th march 19 at ongole dtdc office to be sent it to the following address :

L aparna,
Flat no. 102, ist floor, plot no.9, vinayaka nagar, opp captain smootee, gachibowli, hyderadbad

The courier has been book vide tracking no. H86672440 on 29.3.19

The courier has not delivered till now and almost hundred call made to dtdc offices at ongole and hyderabad...
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C
Courier Guntur
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not delivered the packet given

Address:5/1 Arundel pet Guntur, Guntur, Andhra Pradesh

No. H[protected] we have booked a small packet to bangalore on 01.04.2019 and very sorry to say that till date it is not delivered to the consignee. When i specifically asked the time taken for delivery, they said that it would reach consignee with in two days. I have paid rs.230/- as courier charges. Please pay compensation for the delay. I will not trust your courier, if service is like this in future....
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Srimani Sandepudi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

package not delivered since 7 days

Address:Hyderabad, Andhra Pradesh, 500050

I cannot track the consignment C88039943 which was sent on 26th March 2019. I did not receive any calls from DTDC courier guys nor even customer care when a case query[protected] was raised.

Now got message saying it was delivered to SEAL. I DINT GET ANY package and not even a call from the courier delivery boy. Yet they have updated the consignment details like package is delivered but they cannot provide any details as to...
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sirisha anumolu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dtdc courier not delivered after 13 days

Dear sir,

I was send my courier on 22.3.2019 and I sent from narasaraopet to achampet (md), Nagar kurnool dt .. my consignment number is H86522557.

As of today ( April 4 ) the tracking is showing IN TRANSIT.

I called so many times to Dtdc agents, but they said that today will reach, tomorrow will reach .

And also I Emailed them on [protected]@dtdc.com.
But I didn't received...
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W
wrushali doye
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I am complaining about my courier.

Address:Pune, Maharashtra, 411041

I couriered my documents 2 days ago from pune to panvel where it's very necessary to be delivered and they assured me they will look after and this is third time they end up with saying non serviceable area.. Guys let me ask do you really think panvel is non serviceable area? And the staff is so rude they are not even ready to listen even if you are doing to tell them it's necessary and they just hang up the phone...
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T
tasleem5175
from Varanasi, Uttar Pradesh
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product is missed

Address:Azamgarh, Uttar Pradesh

My consignment is missing from station road courier centre azamgarh. It was delivered from delhi on 4th march 2019 to reach azamgarh. But azamgarh hub returned it saying that. Particular address is not in their range and they returned it two times. It's docket number is z86929979. But finally received at azamgarh hub on 29 march 2019. When i approached them. They are telling that they have not received it but when i tried to track it. It...
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M
Mandody
from Ernakulam, Kerala
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the item returned without information

Address:Half tone die makers pvt ltd -Hyderabad-500039, Ernakulam, Kerala

The courier returned because of the given address was old address, this is our mistake
Again we send it with correct address, still returned it without information, both i paid rs 400 and rs 300 respectively. I didn't get any proper reply from your side.
Now the customer request to use other courier in future including the returned item also.
The "x" courier having good market and price is 50% lesser than your price.br...
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R
Raja Killamsetti
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content missing courier

Address:No.11, Global Tech park, Divyashree Chambers Wing B, 4th floor, Langford Town, BESIDE HOCKEY STADIUM, 560025

I have received the courier today through dtdc condignment number : h13152952, when i opened the cover inside i could only found empty plastic box and bubble cover, the actual contents has been robbed by this dtdc courier service staff.

I am attaching all the details of consignment and the contents.

When i search the consignment tracking history, i see the courier could have been delivered yesterday itself instead...
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M
Manish Maniya
from Mumbai, Maharashtra
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my parcel pending

Address:Modesty garments aasthan mall lakhnpur ramnagar ( nainital) uttrakhand, 244715

Mera ek parcal jiska docate no. X30615658 h 28 march ko book kraya tha lekin wo abhi tak panding me h uski koi information show nhi ho rhi h na hi koi movements h mere business parpose se parcal aate h jo ki bhut arjent hote h is liye me kewal dtdc service hi use krta hu lekin ab dtdc service bhut khrab ho rhi h...
Hamre yh ramnagar uttrakhnad me dtdc service bhut achi h fast h but ye parcal jaha see book huaa h unki service thik nhi...
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A
abhijeetsk
from Delhi, Delhi
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courier not delivered

Address:Near Bisleri factory, Andheri east, Mumbai City, Maharashtra, 400099

Hello,
We had submitted the courier on 30 mar 2019 at pune, dangechowk location. But the courier is still not reached to andheri delivery office.
This is very very unsatisfactory and bad experience. The support from dtdc offices is very poor.
If the courier is not delivered by 2nd apr 2019 then we will have no option left but to take legal action and also we will log complaint at "national consumer forum"....
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