DTDC Courier & Cargo Complaints & Reviews

Hi,

I have couriered two box of chocolates from Bangalore (Pattanagere office) to Noida via DTDC express delivery on 24th April which has to be delivered by today i.e. 25th April.

The normal rates were Rs. 270(up-to 1 Kg) but I paid Rs. 540 as they asked for 1 day delivery. I checked with the company guy again and again about the delivery and every-time his words were "Sir, we have promised to deliver it before 6 p.m. So, it will be delivered".

I even call the customer care 5-6 time and after waiting for 6-7 mins each time, for once I was able to talk to them and they said that my courier has reached Delhi. So, it will be delivered before 6 pm but I waited till 7:30 pm but no delivery.

I called the company's office person after it and after sending him the consignment number, his number went unresponsive.

Even if I track the consignment from their website, it shows the status as In Transit and package is in Bangalore only.

There is so much heat in both the cities. What if, it melted or rot. Who is going to take the responsibility of it??

I want the courier to be delivered tomorrow as I have no choice left and the full refund of the my courier charges and product.

I was supposed to receive a parcel, from arus jewellery, which has been booked via dtdc courrier .. but when the parcel reached delivery address that is mine . I opened it to find a plastic box which was empty . I have immediately notified the vendor who has sent me the courrier. The sender has sent me video footage showing the placed the item in the box
But when I received it it was empty. The jewelry company is showing the proof that they have sent it. I have the video proof it's Missing.

Order : d70829734

Sir my order was placed and books were depatched to vijayawada on 22nd april. Ordered books reached to "vijayawada" (Destination) reached. But still none of them delivered books to my address which is in vijayawada.
Already the order has been dispatched 2days ago but still i didn't get my books delivered.
Please ensure my order delivery as fast as possible.

I am reseller.. My dealer had consigned my order, to my customer.. But even after 9 days.. It is not been delivered and showing comment on tracking that. Address is not complete or its wrong.. They have nor contacted my consignee or me or dealer, for this issue.. I have already taken payment from my customer.. Pls do something or it will cause me loss.. And also your courier co. Image will be effected

Need fast dilvery not thought dtdc will give dis service please solve it possible
Already delay please do take action on dis
From last 7 day at same loction

Dilvery it fast
Need fast dilvery not thought dtdc will give dis service please solve it possible
Already delay please do take action on dis
From last 7 day at same loction

Dilvery it fast

Pl. Ref. Consignment no. K17376449 dated 22.04.2019, living plants booked from siliguri to kolkata (Serampore offce control area) uder pin code 712223. The packet is super marked as living plants, very sorry to say till today (24.04.2019) at 9.00 p. M. The tracking status is showing on transit, who would be responsible if the plants die on late transit?

This is k. V. Rathnam form ongole, yesterday i send a one envelope cover through your courier form ongole to gunturu, vadlamudi.. Consignment number is h87267542. At that time i found display rate chart and collect courier charge is different. Here with i attached ur consignment receipt and display rate chart images also.

Note: as per law ongole franchise is doing "un fair trade" so why i am not complaint on this in ongole consumer forum. So if you are not respond with in one week of time i will file case against dtdc franchise ongole in ongole consumer forum
Please contact me [protected]@gmail.com

My consignment no is d70290917 icsi had delivered the cosignment from noida to boisar on dated 13/03/2019 its almost 1 month and above and i didnt received my courier inspite of many times visting on nearest dtdc center they said its it between vasai and bhiwandi from last 1 week i m hearing the same thing by tracking the consignment its shows in vasai or bhiwandi from last 1 week till date i had not received my consignment.
Kindly look in to the matter as provide me delivery asap.
Thank you

Dear sir/madam,

I have to receive a courier from you vide tracking i'd: p50229052, however in your website track it was showing as delivered today. I had not received any call from your delivery officials nor received any contact number regarding delivery to contact any one for delivery.

Please do the needful and deliver my product as earliest to me

I recieved broken gift(micro art with frame prize is 2000)at bengalore which was sent from hyderabad. Actually gift was pasted with stricker handle with care and cast it for 450 rupies for transport. i didnot get correct response from the dtdc customer service.we contacted both bengalore and hyderabad service centre they replied and telling its not happened because o[censored]s contact bengalore office and vice versa. so this is the not good way to handle customers and providing poor services to the customer. you are transporting means you should take care of the things in good way and who are responsible for my thing(gift), make habit of adapting this. onworda we will never use your courier service and will tell others to don't use

My name is Bindu. I booked a parcel from DTDC Bhuj Gujarat to Bangalore on[protected]. I contacted the booking DTDC office regarding the status of the parcel. There was no response from them. and after so many days now they are telling that my parcel is missing. I dont understand how will I retrieve my parcel.
The parcel has a saree worth of 5200.
Tracking No: A43315779
plz help me

I have sent few couriers from your dewas office on 8th april 2019 from dewas to rajasthan out of which 5 couriers are not delivered till date. And the managr at dewas office in not taking any responsibility whereas when i send my guy for enquiry he tells him another time to come he is doing that since more than a week. I have not received my undelivered package back. Kindly take an action and let me know when can i get my package otherwise i have to go to cosumer forum for the same.

Hi,
I ordered for a cycle part from pune to bangalore on 27th mar. Till date the status is saying reached "bangalore air hub". I enquire'd in bangalore local office and they suggested to raise a complaint from pune. So, pune - nibm road dtdc office raised a complaint and some mail exchange has happened and still no update from past 2 weeks. And now the pune office owner is not picking my call nor replying to my message. So, ultimately no solution and this is way they treat their customers. I dropped an email, wrote an enquiry form to dtdc nothing helped. Customer care number is a big blunder as nobody picks the call even after waiting for 15 mins.

Please find the below details:
Consignment number : p50098167
Couriered from : dtdc nibm road office, pune
Couriered to : rajajinagar, bangalore

I am looking forward for any reply from dtdc.

Thanks,
Madhusudhan

Consignment no. Z98526104
Destination: chandigarh-160047,

Consignment is destined for chandigarh. However, online tracking is showing destination as ludhiana with wrong pin code.
There is no customer care helpline no. Provided by dtdc. No one to listen the complaint.

It is an urgent package and after 3 days it still has not been delivered.
Resolve the issue asap.

I sent a parcel DTDC on 10.04.2019 from Dharuhera to Muzaffarpur Bihar. The consignment number is D49997992. But even after 10 days, the parcel did not reach the customer. If a company like DTDC does not deliver parcel within 10-12 days then what will happen to another company? I did not know if your service was so bad. You are requested to send the parcel delivery as soon as possible.

Consignee Address:-
KEI Ind. Ltd.
C/o Power Grid Corporation of India
400/220KV Muzaffarpur Sub-Station,
AT & P.O – Dariyapur Kafen N.H. – 77
Patna - Muzaffarpur Road
Muzaffarpur – 844127 (Bihar)

Consignment Number: Z97758805
Sender'Name: Deepak Rana from Delhi
Receiver Name: Preety Subba (Namchi, South Sikkim)
The courier was sent on 13/04/2019 and reached Siliguri at 20/04/2019 but yet today 22/04/2019 it has not reached to Namchi whereas the service provider had told me that my courier will reach by 20/04/19 evening. My courier contents some important official document that I need it at earliest as possible but due to the pathetic service I had to face difficulty.

Kindly do the needful.

Hi,

This is to inform you that i was inquiring about above mentioned consignment no-i03410795, in your branch-534, main road, ranchi - 834001, behind jayasree hotel, near radisson.

[protected] was the number i called, dtdc employee picked and behaved very rudely, he didnt even bothered to give me the status.

As a customer we cannot expect such service from dtdc.
We are paying for it and this our right to enquire about out parcel.

Please give immediate response.

Rajan
[protected]

Dear sir/madam,

I suresh. P from hyderabad to koppal (Karnataka) one cover as come it is reached on satarday they dint given. And today means manday they were called we wont come to the your address u collect the ur parcel from dtdc office it not a first time it is almost 10 to 20 times like they were doing what the use select dtdc courer worst service my address important address in the koppal koppal institue of medical sciences. Never give any parcel from the dtdc they are feel it is long distance it is 2 km only.

Consignment number : d47603297
I have booked consignment on 13th april 2019 to ship from hyderabad to ahmedabad. I had opted normal courier service of dtdc. As per the dtdc service rule, it would take 48-72 hours to delivered consignment. I have tracked my consignment as per link share my dtdc. It has shows that, consignment reach at ahmedabad on 15th april 2019. I am not able to see any updated from the 15th april 2019. I am trying to call each and every contact number of dtdc, but no one is responding. I think they don't care about the customer time and felling. Please do share there worst services and take immediate steps against dtdc.

Respected sir
I RANJU SINHA from Nashik is writing this complain regarding the delay in my courier . My courier has came from Ranchi around 5 days ago n I have not received it yet. DTDC us saying that the address is incomplete we gave the correct address as well as the contact number then also there is not any reaction to it. My dad had called 6 time to ur company they just ask about the doc no, he send the number by whatsapp and text msg but there was not any action taken regarding it. And today the person is not receiving the call he us ignoring are call. Sir in that parsel there are medicines which is urgently need to us. Because of the delay in the delivery of the parcel my dad had to get admitted in hospital.
Sir plz deliver my parcel as fast as possible.