DTDC Courier & Cargo Complaints & Reviews

Address: DTDC, GS Street, Kottayam-2, Kerala, Kottayam, Kerala, 686002

M73973485
Good shepherd street br., kottayam, kerala
Company system generats parcel delivered on 4.4.19. But parcel unauthorizedly retained by them without giving noice, and without delivering abpve parcel ordered by my daughter from muscat.
Compensation & loss claimed against delivering service.
Thomas jacob
Kadampankeril, collectote po, kottayam-2
Mob. [protected], [protected], 2302923

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Address: DTDC Lake view Branch 1771 S.P. Mukherjee Road, Kolkata 700026, Kolkata, West Bengal, 700026

Website: www.dtdc.in

Dear dtdc team,
It's regarding the parcel z96239450 i sent to kolkata. By last 4 days i am getting very silly response from kolkata dtdc ([protected]) that the parcel is not traced, it's missing from lakeview branch. How can you people be so irresponsible towards customer parcel. How can a 2 kg parcel be missed from dtdc branch office. Who will be the responsible if you people have lost my parcel. Please try to search my parcel and arrange delivery. This is not the first time that the parcel is lost in kolkata dtdc.
Below is the receiver details. Please try to find out asap

Receiver address:

Mrs. Sohini sen
7b ballygunge place
Hemsuda apartments, flat 4e
Kolkata 700019
Beside 6ballygunge place restaurant

Mob: [protected]

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My doc. No.-d49100351. Its dispatched on 11th april but till date i have not received. Previous month same problem i was face. Todays at 10:30am my courier is showing out of delivery but now 7:50pm i have not received my courier. I will complain to my company that plz don't send any thing from dtdc. Your r so e-responsible. Same on your service. No any value of our time na.

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Address: D49165344. Track I'd., Hyderabad, Telangana, 500050

One parcel/packet was sent from kadapa to hyderabad on dated 15-april-2019. But to our surprise, after the lapse of 5 days, still we have not received our parcel. Very much concerned about our parcel. So kindly arrange to deliver our packet without further loss of any time. Otherwise matter will be viewed seriously and matter will be taken to higher authorities.

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I have sent a courier to hyderabad on 10th april and it was out for delivery for almost 5 days. Now the consignment is redirected. The consignment was misrouted at least 3 times. Its an urgent delivery. And any of the dtdc customer services number is not working. Like not single number is available which weird then why is it even provided. The consignment number is p70153842. Please update me with the details.
Thank you.

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Address: Basai Enclave, Gurgaon, Haryana, 122001

Dear sir
Dtdc consignment no. D47704483 dt 06/04.2019
Chennai to bangalore 1pkg 38 kg
I have very needful invoice dtdc but your chennai staff ignore
My request. I have many time told him but not give any response.
I have already paid amount rs. 3700/- for this c/ment
In south indian enterprises account.
South indian enterprises
Ac no. [protected]
Ifsc hdfc0001254
So please provide me dtdc invoice for trust on dtdc

For:- k. S logistics solutions
House-309, gali-4
Basai enclave gurgaon 122001
Mail id :- [protected]@gmail.com
Gstin:- 06apepr7085p1z1

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Apr 19, 2019

Updated by KS Logistics solutions Dear sir
DTDC consignment no. D47704483 dt 06/04.2019
Chennai to Bangalore 1pkg 38 kg
I have very needful invoice DTDC but your chennai staff ignore
my request. I have many time told him but not give any response.
I have already paid amount rs. 3700/- for this c/ment
In South Indian Enterprises Account.
South Indian Enterprises
AC no. [protected]
IFSC HDFC0001254
So please provide me DTDC Invoice for trust on DTDC

For:- K.S Logistics Solutions
House-309, Gali-4
Basai Enclave Gurgaon 122001
Mail id :- [protected]@gmail.com
GSTIN:- 06APEPR7085P1Z1

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Address: Sandcube Analytics Pvt Ltd, 1st floor Bhojanam building, Banaswadi, Bangalore, Karnataka, 560048

Respected sir,

My consignment no. K17308539
My parcel was not received till now and when i am calling to ask about my parcel details no one is responding to my call. They just lifting the call and disconnecting it. Is this the way you give to the customer. On 17 april 19 i was available in the same address till night 10.30pm waiting for the parcel but didn't received. When i tracked through online it was mention that the receiver was not available. If by chance i am not available then they would have hand overed to my security but nothing was done. Neither called me nor informed to my security.
I need you to take a action on this review.

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My parents had sent a dtdc courier from chennai to me in kanpur with important documents. The same package had been sent twice from chennai following the acknowledgement from our side of not having mentioned mobile number on the envelope the first time. Having thereby included contact number and complete residential address exact, yet dtdc courier services chose to flee away this time with the money we spent by submitting false claims online in the status that i, as receiver had requested another date for delivery; while it never happened so. I did not get a single phone call from the dtdc concerned office here in kanpur regarding any issues. Pathetic service ever. Later they just sent it back by updating online that address incomplete or wrong cir. The origin place dtdc office at chennai is not much bothered to find out what exactly happened with our package, why it was returned back carelessly.

+1 photos

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Apr 19, 2019

Updated by S Ram Kumar Consignment number is C87713436

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Address: To , Name-sikha kar C/o-prodip kar P.s-alipurduar P.o-silbarihat Pin-736204 Dist-alipurduar Land mark-tmc parti office Ph no-7872595029 From Name-Dhriti Goswami(Bhattacharjee) Mobile no - 8436196396, 736204

Product not yet delivered even after fdm. Is prepared.
It's already delayed by the booking office. Plz be very sure about that product should be delivered by tomorrow first half.
As my customer is waiting for last few days, she made payment alreday. Because of your delayed service i am getting harrased. Now this is your responsibility to make your service fast and do the delivery asap.

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Address: Thadagam Road, Coimbatore, Tamil Nadu, 641013

Sir,
Sir,
I have sent courier from dtdc courier, thadagam road, coimbatore to sankaran kovil, tirunelveli. But the courier is being wrongly directed to madurai and it is not delivered yet. I have given the pincode as 627756. My shipment tracking number is f11360956. Kindly, redirect the courier and deliver it to the following address.

A ramya rani,
718 (Upstairs),
Bharathiar street,
N. G. O.'a' colony,
Sankarankovil
Tirunelveli district-627756

Apr 19, 2019

Complaint marked as Resolved

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Address: West Godavari, Andhra Pradesh, 534005

I had a very vad experience with the service.
They dont even respond for calls
I did not get my courier delivered.
When i asked for the same, they said that they wont deliver and that i should come to their office and pick up.
How can they be so irresponsible.
And they are very rash on phone.
And when i went for collecting it they charged me extra money for delivering it.
I had to give the money because it was an urgent courier.

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My parcel has reached the dtdc courier service at puthiyathura thiruvananthapuram on 16th. They informed me but i am not available for 2 days that i have told them and requested to keep the same till i come and collect it. When i went there on 18th, it was found that the parcel was received by some one who i don't know. It is an irresponsible activity from the courier side. On enquiry, a man called dayanandan was received my courier. I never authorize anybody to receive it. The courier agent not verified the genunity or even collect the phone number of him. Tracking no. Z95429778.

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Address: Vadodara, Gujarat, 390020

Courier has not been delivered to the address 10 days after receiving the facility. upon contacting local office, they have found the courier after 30 minutes of exercise and the envelope has been found in opened condition.

Mrs. Khushbu told me that you have given us courier in such condition. Mr. Jitendra has told that courier was not delivered because in that area we delivered once in a week.

Coming to the point, your service was so pathetic and your personal has opened up parcel. also one or two sample was found to be misplaced. And the more pathetic thing, DTDC courier service personal says this is given at the time of registration.

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This is with regards to my shipment tracking no z94040742, we have not received any shipment so far. We also called dtdc representative to check the status he told us the item is missing and they are checking the details. However, when we checked the dtdc website to track the details it was showing that item is already delivered which is completely inaccurate. We tried calling the regional office 'indore' and sent an e-mail to the customer service but so far no response.

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Address: 318/c, R No 5, Kamat chawl, J S S Road, Thakurdwar mumbai 400002, Mumbai City, Maharashtra, 400002

Dear sir, / madam,
My consingement send through dtdc courier vide awb no v70860311, which was send by healthians on 16/04/2019.
Today on 19/04/2019 received call from dtdc office sutar galli location, ask me collect the courier from dtdc sutar galli office, as address where they suppose to deliver the courier, doesn't come under their boundry. (Tel no of dtdc office[protected].
India no 1 most perferred courier company, give such nonsense excuse to delivery the courier then you should shut down your gate.
Request you look in to matter and delivery the courier as early as possible

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Address: 22 Block, west patel nagar, Delhi, New Delhi, Delhi, 110008

I have been using dtdc service for atleast 6 to 7 years but i never found such a misbehaving and rude person in ur service.
There is a customer handler named pooja naraina (Contact:[protected]). She is so rude and misbehaving and have a very good ability to convert a polite conversation into arguments. She even didn't provide full information if asked to. (You can trace her call and can check her way of talking.)
I request you a very hard and strict action against her. And if possible, please provide required training to your employees. Otherwise this may harm your dtdc network and services in long term.

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Address: Tangi, Khurdha, Khordha, Odisha

My brother booked a consignment (V[protected] in dtdc branch office at tangi, khurdha, odisha on date 13th april 2019 at 11:00hrs. And it was a speed post.

I was shocked, when i tracked it online using the consignment number, it was shown the booking date is 16th march 2019.
Because o[censored]rgency we booked it in speed post mode, and because of your failure i missed the dead line to get that document.

Is this the service provided by you???

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Address: M S - III B 3, CMERI Colony, Chandrapur, Maharashtra, 713209

Hi
Parcel tracking number c88369462 is not delivered to proper recipient. It seems my parcel has been handed over to wrong person even without contacting proper recipient before delivery of the parcel. This is not expected from such a renowned courier company like dtdc. The recipient should have been contacted before delivery and the phone number of the recipient was mentioned in the address. How is this possible? Please look into this matter

Feb 16, 2021

Complaint marked as Resolved

My problem was solved quite a few days after I lodged a complaint here.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Apr 17, 2019

Updated by Milimaity Please respond to this email

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Address: Guwahati, Kamrup Metropolitan, Assam, 781040

Hi one of my friend from kolkatta send us phone through DTDC and when the package arrived..the inside of the parcel is empty. Please do something or we will file a complaint to the court. And i believe they took at Guwahati DTDC. The parcel arrived at Guwahati on 9th April and we got our parcel only on 16th April. Please take some action. We recieved it empty and we are definitely sure the courier opened it since there is evidence. I hope you will contact the Guwahati dtdc and let them send the mobile or give us our money. Thank you

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Address: 600130

Dtdc india - according to the dtdc center (Dtdc dlf garnencity, semmancheri, omr, chennai) the delivery of my package (C[protected] was supposed to happen by saturday - 13th april 2019, and the consignment also reached indore by saturday, but till date it haven't yet reached the destination. And to add on top of it, the concerned person with number [protected] is unbelievably rude on phone. I am bound to complaint against dtdc as its 2nd time something like this is happening with me would request you to kindly look into the matter.

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B

bibhav kumar

from Mumbai, Maharashtra

Apr 16, 2019

I am send an document from varanasi to thane(Mumbai) on 04th by premium service. i am able to see tracking detail in website that document still reached at Delhi hub. today is 7th april. what time taken for same by dtdc ?

As per service policy document should deliver within 24 to 48 hrs.
V52628780

DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 264

retaining parcel not informing & not delivering

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2 kg parcel missing from kolkata dtdc

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delay in delivery

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no response/details about courier

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dtdc consignment redirected

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regards invoice

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product and response of customer care

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careless attitude towards customer and irresponsible behaviour towards delivery

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late delivery

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courier not delivered correctly

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regarding courier

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delivered my parcel by courier to a wrong person

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courier has been opened in condition

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package not delivered

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non delivery of consignment

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I' m complaining about misbehavior of your employee with customers

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the material was not delivered in time as the receipt date or actual booking date are different

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parcel not delivered to proper recipient

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complaint on behalf of the item

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I am complaining about not delivering the item.

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