DTDC Courier & Cargo Complaints & Reviews

I have booked courier on 16march 2019 from pune kharadi branch to bangalore. It has food item which i have declared.

Courier return back saying person is not working in corporate office which is false information.

I receive my product back on 2nd april and utter surprise 1 of the item has missed.

When i went to dtdc office they disagree with such things.. Bad very bad for dtdc like courier

Tracking no p49950639

Courier number d47914549 is not delivered.
Dtdc needs to provide documentation as per sez requirement. Then only we can get it inside.

I raised tracking query yesterday. Case number: 14229391
I have received empty email yesterday evening. No reply

Please help us with this request as early as possible

Thanks in advance!!

Regards,
Prachi

I lvs naga raju has given a courier on 29th march 19 at ongole dtdc office to be sent it to the following address :

L aparna,
Flat no. 102, ist floor, plot no.9, vinayaka nagar, opp captain smootee, gachibowli, hyderadbad

The courier has been book vide tracking no. H86672440 on 29.3.19

The courier has not delivered till now and almost hundred call made to dtdc offices at ongole and hyderabad but no one gives response properly

No. H[protected] we have booked a small packet to bangalore on 01.04.2019 and very sorry to say that till date it is not delivered to the consignee. When i specifically asked the time taken for delivery, they said that it would reach consignee with in two days. I have paid rs.230/- as courier charges. Please pay compensation for the delay. I will not trust your courier, if service is like this in future.

I cannot track the consignment C88039943 which was sent on 26th March 2019. I did not receive any calls from DTDC courier guys nor even customer care when a case query[protected] was raised.

Now got message saying it was delivered to SEAL. I DINT GET ANY package and not even a call from the courier delivery boy. Yet they have updated the consignment details like package is delivered but they cannot provide any details as to whom the package was delivered. Not even a name. Observed similar complaints in DTDC. Not sure why they do this.

Dear sir,

I was send my courier on 22.3.2019 and I sent from narasaraopet to achampet (md), Nagar kurnool dt .. my consignment number is H86522557.

As of today ( April 4 ) the tracking is showing IN TRANSIT.

I called so many times to Dtdc agents, but they said that today will reach, tomorrow will reach .

And also I Emailed them on [protected]@dtdc.com.
But I didn't received single reply from DTDC till now.

Due to which my courier has not yet delivered to my consignment address.
It is very urgent.

So, I request to u please delivered on urgent basis.

Thank you.

I couriered my documents 2 days ago from pune to panvel where it's very necessary to be delivered and they assured me they will look after and this is third time they end up with saying non serviceable area.. Guys let me ask do you really think panvel is non serviceable area? And the staff is so rude they are not even ready to listen even if you are doing to tell them it's necessary and they just hang up the phone

My consignment is missing from station road courier centre azamgarh. It was delivered from delhi on 4th march 2019 to reach azamgarh. But azamgarh hub returned it saying that. Particular address is not in their range and they returned it two times. It's docket number is z86929979. But finally received at azamgarh hub on 29 march 2019. When i approached them. They are telling that they have not received it but when i tried to track it. It is showing that they have received it on 29 march 2019 please find the consignment as it contains my marksheet

The courier returned because of the given address was old address, this is our mistake
Again we send it with correct address, still returned it without information, both i paid rs 400 and rs 300 respectively. I didn't get any proper reply from your side.
Now the customer request to use other courier in future including the returned item also.
The "x" courier having good market and price is 50% lesser than your price.
Please consider this complaint as seriously because we are always expecting customer satisfaction.
1) tracking no:- d 48872569 date 14/03/19
2) tracking no:- d 50336242 dated 25/03/19
Note:- at least you have to reimburse the amount which we paid or you can provide how fast you can help to find our item to reach my destination. Thank you
Regards
Idac tooling technology pvt ltd
[protected]

I have received the courier today through dtdc condignment number : h13152952, when i opened the cover inside i could only found empty plastic box and bubble cover, the actual contents has been robbed by this dtdc courier service staff.

I am attaching all the details of consignment and the contents.

When i search the consignment tracking history, i see the courier could have been delivered yesterday itself instead it is rerouted and delivered today as and empty cover and empty plastic box.

Mera ek parcal jiska docate no. X30615658 h 28 march ko book kraya tha lekin wo abhi tak panding me h uski koi information show nhi ho rhi h na hi koi movements h mere business parpose se parcal aate h jo ki bhut arjent hote h is liye me kewal dtdc service hi use krta hu lekin ab dtdc service bhut khrab ho rhi h...
Hamre yh ramnagar uttrakhnad me dtdc service bhut achi h fast h but ye parcal jaha see book huaa h unki service thik nhi h

Hello,
We had submitted the courier on 30 mar 2019 at pune, dangechowk location. But the courier is still not reached to andheri delivery office.
This is very very unsatisfactory and bad experience. The support from dtdc offices is very poor.
If the courier is not delivered by 2nd apr 2019 then we will have no option left but to take legal action and also we will log complaint at "national consumer forum".

My courier tracking is showing it is not delivered as it is in non serviceable area but i am sending courier in that same address from quite long time and in dtdc only. Please intervene in this matter and solve my problem. If the area is non serviceable it must be informed at the time of taking the booking from the facility. It is very important official letter and for that i am having so much problem. It is very surprising that in the same address with different person the courier has been delivered but why not this one?
Biswadeep

1.Consignment number D49886232, booked on dated 27 march 2019 and delivered totally in damaged condition on dated 1 April 2019.
2. consignment contains necessary goods of price 3680 for the use of a student, which were totally damaged because of your gross negligence.
3.while booking on my repeated concern of safety of goods, i have been assured that goods will be delivered, in safe condition but after delivery its a state of shock for the student who is in dire needs of the goods.
4.i hope i will get my refund which includes shipment and goods charge, or else i will go for legal remedy.

8 boxes are shipped by dtdc courier..and franchise has taken guarantee that products will deliver safely...it was shipped from Mumbai to chandigarh

All products brokenly found
Now franchise says we are not responsible for that.
Total amount taken from me is 7000

Kindly check attached broken pics of my product
I want refund of my losses else I will lodge a complaint in court of both franchise and dtdc co
Check this on priority

Regards,
Satish saini
[protected]

On 28th march 2019 I have couriered to Kolkata from Bangalore, with courier no-V52755517, As DTDC office people said it should reach next day itself but because of some irresponsibility it could not and when i called they convinced me some network issue till today it is not dispatched yet it been 4 days (29.03.19 - 01.04.19), it to next day and said it happen why mistake, i request you to take a serous action on it, Now I m mentally frustrate and losing our business commitment & image in Boss eyes.

Respected Sir/Madam,

Consignment Number : C87480993
Booking Date: 22nd mar'19

I am raising this concern as my Courier is not delivered yet by DTDC Courier Service provider. I have sent a Courier on 22nd of March 2019 from the location Chennai Ramanujan IT City DTDC center. This Courier has not been delivered as of today(1st April 2019). I was promised that item will be delivered with in 2-3 days from the date of booking. But now its almost more than 10 days and i have been following up by mail and calling DTDC agents no use of it.

I have called DTDC customer service and not received any response from them.

The below is the tracking status for 10 days in DTDC site.
Sat, 23rd Mar'19|08:41 Hrs Received At Hub Coimbatore

Respected sir/madam,
I am raising this concern as my courier is not delivered yet by dtdc courier service provider. I have sent a courier on 12th of march 2019 from the location nagercoil kerala dtdc center. This courier has not been delivered as of today (1st april 2019).

I have dropped the mail to dtdc customer service and not received any response from them. (Attaching the mail)
I checked the status in dtdc unfortunately, there is no update post 12th march.
The parcel had a very important item that will not be disclosed here as this is a public platform.

I reached both origin and destination dtdc center, but both the parties saying it is in transit and will not help out.

It is already 20 days now but my parcel is not delivered. So i am here to seek your help to sort the issue and help me to get my parcel.

Below are the details of courier:
Company name: dtdc courier & cargo
Shipment/tracking no. C87389428
Origin: nagercoil
Destination: mangalore
Destination pincode: 575 022
Last status: in transit on 12th of march.

Attaching below details.
Shipping receipt
Online status
Mail sent to the dtdc customer service.

Thanks
Nagaraj alva

Hi, myself meghana. The dtdc courier has been delivered to wrong address. Upon checking the track history it says received by self, however i have not received my courier. Also the tracking says the courier being delivered to rajajinagar, which is wrong address. The courier is very important, hence please check the same and return the same to the correct address. My consignment id d70516998. Please do the needful and return my courier.

My name is Sanskar Gupta and i want to submit a complaint regarding my courier which I have not recieved but when I tracked it on dtdc site it shows that courier has been delivered and recieved by Abhishek.I even dont know who the Abhishek is.I think something wrong has beendone from your side.That is very poor service.please help me and give my courier to me. my tracking id is Z84861232 having order id: R[protected]