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DTDC Courier & Cargo Complaints & Reviews

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Updated: Mar 23, 2026
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DTDC Courier & Cargo reviews & complaints page 269

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P
PrachiZambare
Apr 5, 2019
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Address: Eaton technology pvt ltd. cluster c, wing 1, SEZ, EOn free zone, MIDC kharadi, Pune-411014, Pune, Maharashtra, 411014

Courier number d47914549 is not delivered.
Dtdc needs to provide documentation as per sez requirement. Then only we can get it inside.

I raised tracking query yesterday. Case number: 14229391
I have received empty email yesterday evening. No reply

Please help us with this request as early as possible

Thanks in advance!!

Regards,
Prachi
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    naagaraju
    Apr 5, 2019
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    Address: ongole, Prakasam, Andhra Pradesh, 520032

    I lvs naga raju has given a courier on 29th march 19 at ongole dtdc office to be sent it to the following address :

    L aparna,
    Flat no. 102, ist floor, plot no.9, vinayaka nagar, opp captain smootee, gachibowli, hyderadbad

    The courier has been book vide tracking no. H86672440 on 29.3.19

    The courier has not delivered till now and almost hundred call made to dtdc offices at ongole and hyderabad but no one gives response properly
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      C
      Courier Guntur
      Apr 4, 2019
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      Address: 5/1 Arundel pet Guntur, Guntur, Andhra Pradesh

      No. H[protected] we have booked a small packet to bangalore on 01.04.2019 and very sorry to say that till date it is not delivered to the consignee. When i specifically asked the time taken for delivery, they said that it would reach consignee with in two days. I have paid rs.230/- as courier charges. Please pay compensation for the delay. I will not trust your courier, if service is like this in future.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      very bad It is worst of all and i am saying it for a reason they are slow, expensive. my one consignment which is booked from Varanasi to thane on 04.04.19 by premium service but still not been delivered . it is show at delhi hub.

      worst service...
      track no- V52628780
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        S
        Srimani Sandepudi
        from Hyderabad, Telangana
        Apr 4, 2019
        Resolved
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        Address: Hyderabad, Andhra Pradesh, 500050

        I cannot track the consignment C88039943 which was sent on 26th March 2019. I did not receive any calls from DTDC courier guys nor even customer care when a case query[protected] was raised.

        Now got message saying it was delivered to SEAL. I DINT GET ANY package and not even a call from the courier delivery boy. Yet they have updated the consignment details like package is delivered but they cannot provide any details as to whom the package was delivered. Not even a name. Observed similar complaints in DTDC. Not sure why they do this.
        Apr 5, 2019
        Complaint marked as Resolved 
        Went to nearest DTDC dealer and saw that the package was just sitting there ! No one even tried to call or even deliver the package ! Not sure why ...
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          sirisha anumolu
          Apr 4, 2019
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          Resolved

          Dear sir,

          I was send my courier on 22.3.2019 and I sent from narasaraopet to achampet (md), Nagar kurnool dt .. my consignment number is H86522557.

          As of today ( April 4 ) the tracking is showing IN TRANSIT.

          I called so many times to Dtdc agents, but they said that today will reach, tomorrow will reach .

          And also I Emailed them on [protected]@dtdc.com.
          But I didn't received single reply from DTDC till now.

          Due to which my courier has not yet delivered to my consignment address.
          It is very urgent.

          So, I request to u please delivered on urgent basis.

          Thank you.
          Apr 5, 2019
          Complaint marked as Resolved 
          [email protected] pH number 9963342790
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            W
            wrushali doye
            Apr 4, 2019
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            Address: Pune, Maharashtra, 411041

            I couriered my documents 2 days ago from pune to panvel where it's very necessary to be delivered and they assured me they will look after and this is third time they end up with saying non serviceable area.. Guys let me ask do you really think panvel is non serviceable area? And the staff is so rude they are not even ready to listen even if you are doing to tell them it's necessary and they just hang up the phone
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              T
              tasleem5175
              from Varanasi, Uttar Pradesh
              Apr 3, 2019
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              Address: Azamgarh, Uttar Pradesh

              My consignment is missing from station road courier centre azamgarh. It was delivered from delhi on 4th march 2019 to reach azamgarh. But azamgarh hub returned it saying that. Particular address is not in their range and they returned it two times. It's docket number is z86929979. But finally received at azamgarh hub on 29 march 2019. When i approached them. They are telling that they have not received it but when i tried to track it. It is showing that they have received it on 29 march 2019 please find the consignment as it contains my marksheet
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                M
                Mandody
                from Ernakulam, Kerala
                Apr 2, 2019
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                Address: Half tone die makers pvt ltd -Hyderabad-500039, Ernakulam, Kerala

                The courier returned because of the given address was old address, this is our mistake
                Again we send it with correct address, still returned it without information, both i paid rs 400 and rs 300 respectively. I didn't get any proper reply from your side.
                Now the customer request to use other courier in future including the returned item also.
                The "x" courier having good market and price is 50% lesser than your price.
                Please consider this complaint as seriously because we are always expecting customer satisfaction.
                1) tracking no:- d 48872569 date 14/03/19
                2) tracking no:- d 50336242 dated 25/03/19
                Note:- at least you have to reimburse the amount which we paid or you can provide how fast you can help to find our item to reach my destination. Thank you
                Regards
                Idac tooling technology pvt ltd
                [protected]
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                I have booked a fast courier DTDC plus from Hyderabad to Ahmedabad one single page they said with in 24 hours they delivered and charged 350 rupees finally they delivered 4 the day ridiculous these people are cheating the customers
                Book one parcel mehsana to udaipur at dated 27th 3.19 in dtdc tracking software parcel delivery at 28th 3.19 but. Parcel still not delivered.and udaipur main branch person not pick the phone. And still I am waiting my parcel 30th.3.19 still not received... Tracking id is D50173196
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                  R
                  Raja Killamsetti
                  Apr 2, 2019
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                  Address: No.11, Global Tech park, Divyashree Chambers Wing B, 4th floor, Langford Town, BESIDE HOCKEY STADIUM, 560025

                  I have received the courier today through dtdc condignment number : h13152952, when i opened the cover inside i could only found empty plastic box and bubble cover, the actual contents has been robbed by this dtdc courier service staff.

                  I am attaching all the details of consignment and the contents.

                  When i search the consignment tracking history, i see the courier could have been delivered yesterday itself instead it is rerouted and delivered today as and empty cover and empty plastic box.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  I have booked a courier from Delhi to Bangalore, US on 23 -03 paying 170 for 4 day service so that it reaches on time. But still it is in transit. What is the benefit of paying such a huge amount if DTDC cannot send the courier in the said time. who will be responsible if it does not reach the destination in proper time Kindly let me know asap
                  Product Not delivered and No tracking detail updated by DTDC. its been 4 days.

                  Customer care is not picking my call. it's a electronic item.

                  Why the delivery is getting delayed. no response from customer care.
                  Its pathetic service.

                  Shipment number: Z87155039
                  I used to receive a courier from Amritsar and it was sent from there on 28 and it’s has been delivered on 1 April 2019 bt I haven’t received the product bt in DTDC is showing that it has been delivered... so I want my product to be delivered to. Me it was most important thing in that ...
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                    M
                    Manish Maniya
                    from Mumbai, Maharashtra
                    Apr 2, 2019
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                    Address: Modesty garments aasthan mall lakhnpur ramnagar ( nainital) uttrakhand, 244715

                    Mera ek parcal jiska docate no. X30615658 h 28 march ko book kraya tha lekin wo abhi tak panding me h uski koi information show nhi ho rhi h na hi koi movements h mere business parpose se parcal aate h jo ki bhut arjent hote h is liye me kewal dtdc service hi use krta hu lekin ab dtdc service bhut khrab ho rhi h...
                    Hamre yh ramnagar uttrakhnad me dtdc service bhut achi h fast h but ye parcal jaha see book huaa h unki service thik nhi h
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Sir, i am from Rewari Haryana, my courier come from banglore, it was very important courier, docket no was F11349714, they cannot send me courier, in my courier, my contact number written, but they are not contact me, what the hell is this
                    Courier on 12.03.19 but not delivered till today.
                    D48953830
                    Courier shop owner does not pick call to answer any question
                    I booked. My package on 19 the mar'2019, in DTDC Courier with AWB no B63211901 to Rajahmundry.But we failed to received the courier till today.I made a complaint in DTDC and waited 48 hours but no response from the courier service provider.hence I request you to resolve my issue.
                    Dear DTDC,
                    I have found that my courier parcel is still present at your DTDC office.
                    Request you to kindly shift my consignment to the reference address at the earliest as possible.
                    Consignment No: Z94043657
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                      A
                      abhijeetsk
                      from Delhi, Delhi
                      Apr 2, 2019
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                      Address: Near Bisleri factory, Andheri east, Mumbai City, Maharashtra, 400099

                      Hello,
                      We had submitted the courier on 30 mar 2019 at pune, dangechowk location. But the courier is still not reached to andheri delivery office.
                      This is very very unsatisfactory and bad experience. The support from dtdc offices is very poor.
                      If the courier is not delivered by 2nd apr 2019 then we will have no option left but to take legal action and also we will log complaint at "national consumer forum".
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Courier delivery Z87002220 was scheduled for delivery on 22/3/2019 from Gurgaon to Gwalior. However even after same was not received by 28th we contacted the courier company and were told that the package has been delivered. After spending more than 3 hours with trying to trace the package we were asked to come and collect from the office.
                      Dear Customer, your consignment with tracking number V52507802 has been booked. Track your parcel at tinyurl.com/y3qj6fgs.

                      The consignment does not relates to me pl stop this immediately
                      My parcel has not delivered yet.. it been 4 days since 26th of march.. the current status is still showing on transit from last 2 day.. my order no. Is[protected].
                      The courier booked on 26th march..
                      The current status is also not updated since 29th march.. Do consider my complaint as it is an important parcel...
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                        M
                        Mousumi2//
                        from Kolkata, West Bengal
                        Apr 2, 2019
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                        Address: MUMBAI, 400093

                        My courier tracking is showing it is not delivered as it is in non serviceable area but i am sending courier in that same address from quite long time and in dtdc only. Please intervene in this matter and solve my problem. If the area is non serviceable it must be informed at the time of taking the booking from the facility. It is very important official letter and for that i am having so much problem. It is very surprising that in the same address with different person the courier has been delivered but why not this one?
                        Biswadeep
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Apr 02, 2019
                        Updated by Mousumi2//
                        MY TRACKING ID IS K31144787
                        Apr 02, 2019
                        Updated by Mousumi2//
                        The address is 215, Atrium, B 3rd Floor, beside Courtyard Marriot Hotel, Andheri kurla road andheri east Mumbai400093.Is it is in non serviceable area.
                        HI,
                        your service is pathetic . inspite of providing proper address my credit card has not been delivered stating landmark is not given. i am writting the address once again
                        4th floor kumkum apartment shivpuri colony,
                        near HRDT public school,
                        behind A N college patna
                        bihar 800024
                        [protected]
                        I have to receive my courier by Thursday but I haven't received it yet...I tried to contact dtdc customer care at medchal but no one is responding...
                        I have very important things in it and need it as soon as possible...
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                          D
                          dhyutidharavikash
                          from Delhi, Delhi
                          Apr 1, 2019
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                          Address: delhi, New Delhi, Delhi, 110033

                          1.Consignment number D49886232, booked on dated 27 march 2019 and delivered totally in damaged condition on dated 1 April 2019.
                          2. consignment contains necessary goods of price 3680 for the use of a student, which were totally damaged because of your gross negligence.
                          3.while booking on my repeated concern of safety of goods, i have been assured that goods will be delivered, in safe condition but after delivery its a state of shock for the student who is in dire needs of the goods.
                          4.i hope i will get my refund which includes shipment and goods charge, or else i will go for legal remedy.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            S
                            Satish Saint
                            from Mumbai, Maharashtra
                            Apr 1, 2019
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                            Address: Thane, Thane, Maharashtra, 400607

                            8 boxes are shipped by dtdc courier..and franchise has taken guarantee that products will deliver safely...it was shipped from Mumbai to chandigarh

                            All products brokenly found
                            Now franchise says we are not responsible for that.
                            Total amount taken from me is 7000

                            Kindly check attached broken pics of my product
                            I want refund of my losses else I will lodge a complaint in court of both franchise and dtdc co
                            Check this on priority

                            Regards,
                            Satish saini
                            [protected]
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              S
                              sangeetha jayabeen
                              from Coimbatore, Tamil Nadu
                              Apr 1, 2019
                              Resolved
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                              Resolved

                              Address: 560043

                              On 28th march 2019 I have couriered to Kolkata from Bangalore, with courier no-V52755517, As DTDC office people said it should reach next day itself but because of some irresponsibility it could not and when i called they convinced me some network issue till today it is not dispatched yet it been 4 days (29.03.19 - 01.04.19), it to next day and said it happen why mistake, i request you to take a serous action on it, Now I m mentally frustrate and losing our business commitment & image in Boss eyes.
                              Dec 13, 2019
                              Complaint marked as Resolved 
                              The parcel was delivered after 6 days
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                                Padhu153
                                Apr 1, 2019
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                                Address: Chennai, Tamil Nadu

                                Respected Sir/Madam,

                                Consignment Number : C87480993
                                Booking Date: 22nd mar'19

                                I am raising this concern as my Courier is not delivered yet by DTDC Courier Service provider. I have sent a Courier on 22nd of March 2019 from the location Chennai Ramanujan IT City DTDC center. This Courier has not been delivered as of today(1st April 2019). I was promised that item will be delivered with in 2-3 days from the date of booking. But now its almost more than 10 days and i have been following up by mail and calling DTDC agents no use of it.

                                I have called DTDC customer service and not received any response from them.

                                The below is the tracking status for 10 days in DTDC site.
                                Sat, 23rd Mar'19|08:41 Hrs Received At Hub Coimbatore
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Address: Kotekar Post, Dakshina Kannada, Karnataka, 575022

                                  Respected sir/madam,
                                  I am raising this concern as my courier is not delivered yet by dtdc courier service provider. I have sent a courier on 12th of march 2019 from the location nagercoil kerala dtdc center. This courier has not been delivered as of today (1st april 2019).

                                  I have dropped the mail to dtdc customer service and not received any response from them. (Attaching the mail)
                                  I checked the status in dtdc unfortunately, there is no update post 12th march.
                                  The parcel had a very important item that will not be disclosed here as this is a public platform.

                                  I reached both origin and destination dtdc center, but both the parties saying it is in transit and will not help out.

                                  It is already 20 days now but my parcel is not delivered. So i am here to seek your help to sort the issue and help me to get my parcel.

                                  Below are the details of courier:
                                  Company name: dtdc courier & cargo
                                  Shipment/tracking no. C87389428
                                  Origin: nagercoil
                                  Destination: mangalore
                                  Destination pincode: 575 022
                                  Last status: in transit on 12th of march.

                                  Attaching below details.
                                  Shipping receipt
                                  Online status
                                  Mail sent to the dtdc customer service.

                                  Thanks
                                  Nagaraj alva
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    meghana291
                                    from Bengaluru, Karnataka
                                    Apr 1, 2019
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                                    Address: Magadi road , B -23, 560023

                                    Hi, myself meghana. The dtdc courier has been delivered to wrong address. Upon checking the track history it says received by self, however i have not received my courier. Also the tracking says the courier being delivered to rajajinagar, which is wrong address. The courier is very important, hence please check the same and return the same to the correct address. My consignment id d70516998. Please do the needful and return my courier.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    If you go through the complaints you will find there are plenty of complaints every day. Stop using dtdc in future and spread the word.
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                                      Sanskar Gupta01
                                      from Kanpur, Uttar Pradesh
                                      Apr 1, 2019
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                                      Address: NEAR Deewanju Mohalla Alyai Bada Bazar, Mauranipur, Jhansi 284204, Jhansi, Uttar Pradesh, 284204

                                      My name is Sanskar Gupta and i want to submit a complaint regarding my courier which I have not recieved but when I tracked it on dtdc site it shows that courier has been delivered and recieved by Abhishek.I even dont know who the Abhishek is.I think something wrong has beendone from your side.That is very poor service.please help me and give my courier to me. my tracking id is Z84861232 having order id: R[protected]
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Very bad service
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                                        A
                                        Ageapal
                                        from Mumbai, Maharashtra
                                        Apr 1, 2019
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                                        Address: Diljot Singh fatekere wale st.no 3,housno 199, bathinda road opp st. Joseph's high School ward no 21(old19) Mandi dabwali dist.sirsa haryana, Sirsa, Haryana, 125104

                                        Please inquire about my courier as it have been wrongly delivered, it incuded ladg suit costing 10000 inr.
                                        My consignment no. Is z97683532
                                        Consignee address:
                                        Diljot singh fatekere wale st. No 3, housno 199, bathinda road opp st. Joseph's high school ward no 21 (Old19) mandi dabwali dist. Sirsa haryana
                                        Pincode: 125104
                                        My phone no. Is [protected]
                                        Please call me for details.
                                        Mu consignment was to be delivered at mandi dabwali but it was wrongly delivered, so please deliver it at right place.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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