DTDC Courier & Cargo Complaints & Reviews

The above consignment no. H84699234 was booked at your dtdc koritepad branch guntur was not delivered to me till date. I have given a mail to your customer support team and also had telephone conversation with your customer care staff at hyderabad, but there is no proper reply and they told me to contact the branch where the courier was booked consignment contains a very important document to be submitted before 13th of this month. I request your highly rated courier office all over to take appropriate action to deliver the consignment at the earliest to keep your reputation in courier services in india and abroad, and intiate action against the concerned will be highly appreciated.

Kind regards
Narayana rao r
Visakhapatnam

My consignment number is cnp3392955,
And my package is not delivered at
Mr rakesh sharma, # 88, varite india pvt lmt. Ground floor, sector 44 gurugram, harayana - 122002 from last one and half months. I called customer care but they are not telling me why my package is not delivered and they give some other number, which are not attended even after hours of call. I have parceled some imp documents which was suppose to be get delivered on time before the last date of submission. When i tried reaching the point of contact - [protected] he wont properly reply.

Dear sir,
This is pardeep kumar.
I want to log a complaint against dtdc courier franchisee partner located at sector 55 ghata more gurgaon.
They forced me to use fast courier service with over charges.
My package was under 100 grams and not expensive one and it suppose to be book for rs. 35/- but they asking rs. 240/-. When i refused to use fast service they didn't book my parcel.
Centre contact number [protected]
My contact no. [protected]

Greetings!

I had sent some important documents to a governing body in rajasthan on march 08, 2019 via your courier services' centre near dwarka more metro station.

There is no update on the status of the courier on the tracking portal as yet.

Please resolve this at the earliest.

Awb: z85786748

My booking number is c87637787. After tracking this booking number it says that the product has been delivered to a person named jyothi. We dint receive any call during delivery or after delivery of the parcel. The parcel was delivered by feb 23rd but we dint receive the parcel yet. Kindly, check with the courier incharge at vizag and sort out this problem as the parcel contains an important material.

Please take necessary action for my area to deliver courier in working hrs from 10:00am to 6:00pm. Actually earlier it was good but now as delivery from kona warehouse branch. So they already update delivered without delivey and coming after 8:00pm or 9:00pm after 1-3days as per their wish. Now they are not doing delivery and update that refused by customer. So please change branch to deliver my address. It is good if it will deliver by kadamtala branch

I'm trying to. Track my package but no data is been updated on the tracking status and the delivery is taking too much of time.. More than 7-8 days..
This not okay
To track it I have to go to the Centre of dtdc it's around 10kms away from me..
It's too disappointing no other couriers services did like that..
No customer care service no other services why to waste someone others time it should be done fast..
I tracked my package and since 2 days I'm seeing that the package stays at only one place.. Is that okay...
What's wrong with you guys??
We do have works we do have to go..
You should do it soon at the sake of customers..
But it is too disappointing..

Hi team,
I was working in wipro ltd and company has send one gift to me via dtdc. I have received call from dtdc outlet last week and mentioned my courier has arrived at there outlet. I request them to send to my home as i have clearly mentioned the address while shipping. Payyavoor dtdc outlet kept with them for 3 days and sent back without passing to my home. There is no single way to get that courier as i am out of wipro ltd. This is the mistake of delivery team. Please contact me for further details
[protected]
[protected]@gmail.com
Order i'd
I[protected]

Please give response asap

P48671949 docket no dated 02/11/18 was.lost by dtdc handler pune and showing wrong online update its delivered .earlier he admitted that material losted by his delivery man but not giving any kind op comprised amount and showing wrong on line update that material delivered, also raised complain o. Dtdc site but no reply .
Bogus courier service and not reliable people .

Greetings!

I had sent a courier to my bangalore facilities on february 27, 2019.
It was a light weight package and was booked in express service.

The courier hasn't reached bangalore yet. And when i checked on the tracking portal of dtdc, it was shown that the courier was delivered on 28th february, 2019.

As it was an important and urgent package, kindly help me with its whereabouts at the earliest.

Awb number: z83512139

Respected sir /maam,
I sent a material on 1 march from madanapalle to solan and till now i cnt receive. When i check it shows baddi to ambala and ambala to baddi. Please check as soon as possible. My tracking no. Is h82347488. When i called the dtdc solan and baddi. No response from all side. Today 8 days over but my material cant reach. Please solve this issue as soon as possible. I hope it will solve quickly.
Thanking you
Gaurav bhalla
[protected]

Received a parcel with one item missing. The parcel was wrapped in a thin plastic sheet, upon opening the plastic sheet the box inside was torn and a item is missing. We suspect it is stolen.
The details of the parcel received as under;
AWB NO: D70517333
REF No: 1904477
Please investigate the issue, and let us know the details.

Dear sir,
I book my dtdc courier on[protected] and it was supposed to deliver on[protected].
Sir, that was a very important document and dtdc courier service charged high for delivery within stipulated time.in spite of high charging they were failed to deliver my document in time.
So sir, please look into this matter and do the needful and oblige.
With regards
Biswajit chaterjee

Consignment no-v52125823

Booking date[protected]

What is the purpose o[censored]rgent delivery assurance and high charge for deliver in time.

Consignment number z82811079 is wrongly delivered by dtdc agent. We had gone to dtdc office but the agent is not cooperating with us and not telling who went for delivery of this packet. Now we are not able to find out where did he deliver the document. It is not received by us till date and it is showing as delivered. Important documents are there in the document which cannot be made again.

Dear team, we booked the parcel hyderabad to chitvel on 6th mar 2019. Parcel get reached rajampet on 7 th but dtdc officers in rajampeta are not delivering the product to booking adress. They are responsiong like irregular. We are unsatisfied with this service. They saying like, u want to collect the parcel i[censored] come the dtdc offce other wise we will return the parcel. How ur employees are taking like this way. His nimber is [protected] from rajampeta dtdc office. Take action againest irresposible officers. And do the vaule for our money. I request i want deliver this product this day only.

My package with reference id k17772152 was sent from guwahati on 27/02/19, but didn't get delivered at the assigned address given. I after waiting for 7 days had to go to the office and complaint and then the executive tracked down my package and it was at their office kept undelivered. Then the next day they delivered it after the complaint. This negligence is very much unexpected and acceptable from our side. I expect a fast response. [protected]@gmail.com

I have not received thesis from ustm university, meghalaya from your dtdc. I have received same thesis by speed post. Not only that last, i have not received another thesis from kalyani university, nadia, wb. Today, i have called your delivery person, informed me that collected document from university gate. They are not serving to our department of history,. This is serious matter. Please look after matter. Thanks. Prof. Projit kumar palit, department of history, assam university. Silchar.

Ref no h13513044

With reference to the above plz check the details, the above consignment was not delivered yet. It was booked on 22nd feb 2019, checked out in tracking details it was received in chennai hub by 26th feb 2019. Plz take this issue in prior and do the favour for me to receive the consignment asap.

Very very urgent

Thanks in advance

Regards
Sivaranjani
[protected]
[protected]@gmail.com

My courier number is d49716262. It is sent from tenali to mumbai. It was sent on 28-feb-2019 (Friday). And they told us it will be delivered on monday or tuesday (3-mar-2019 or 4-mar-2019) which is not delivered on time. And when i tracked the order it showed me that courier was not delivered because office is closed at 04:49pm on 4-mar-2019 (Tuesday). I was there in the office till 8:49 in the office that day because i was waiting for the parcel and office was not closed. Delivery boy didnt even called me. Then there are no contact information of any dtdc persons. I googled for that information and no one picked up. After many trails one person picked up and she gave me other number and when i called its invalid. And i called her back and her mobile is switched off. I went to dtdc office in ghatkopar by myself and went to 3 different offices there. Then they told me that parcel is out for delivery. It costed me rs.121/- for auto. And when i finally received the parcel there is a hole in the parcel and a tape over that. And the food inside is ate by rat. And clothes are spoiled. And the reception of the persons in the dtdc office is very bad.

D48976805

Booked on[protected] from gorakpur.
Reached vijayawada on[protected].

Till date not received and no phone call received.
Today i just called dtdc kondapally branch. Person who received call his behaviour is not good. Irresponsibility

Shipment tracking history

Booked & dispatch in transit at destination out for delivery undelivered

Date activity location
Tue, 05th mar'19|21:59 hrs not delivered (Receiver not available - (Cir) vijayawada apex
Tue, 05th mar'19|08:09 hrs out for delivery vijayawada apex (Kondapalli)
Sat, 02nd mar'19|18:20 hrs received at facility vijayawada apex
Thu, 28th feb'19|18:25 hrs processed & forwarded to hub hyderabad - warehouseware house
Thu, 28th feb'19|17:20 hrs received at hub hyderabad - warehouseware house
Mon, 25th feb'19|15:53 hrs processed & forwarded to hub delhi hub
Mon, 25th feb'19|14:03 hrs received at hub delhi hub
Sun, 24th feb'19|23:29 hrs processed & forwarded to hub lucknow hub
Sun, 24th feb'19|11:31 hrs received at hub lucknow hub
Sat, 23rd feb'19|22:00 hrs processed & forwarded to facility gorakhpur
Sat, 23rd feb'19|21:34 hrs booked at facility gorakhpur