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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 274

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V
Vikrant Khandelwal
from Jaipur, Rajasthan
Mar 8, 2019
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Address: A-2, OPPOSITE UDYOG BHAWAN, TILAK MARG, C-SCHEME,, Jaipur, Rajasthan, 302005

Consignment number z82811079 is wrongly delivered by dtdc agent. We had gone to dtdc office but the agent is not cooperating with us and not telling who went for delivery of this packet. Now we are not able to find out where did he deliver the document. It is not received by us till date and it is showing as delivered. Important documents are there in the document which cannot be made again.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    S
    from Guntur, Andhra Pradesh
    Mar 8, 2019
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    Address: 516104

    Dear team, we booked the parcel hyderabad to chitvel on 6th mar 2019. Parcel get reached rajampet on 7 th but dtdc officers in rajampeta are not delivering the product to booking adress. They are responsiong like irregular. We are unsatisfied with this service. They saying like, u want to collect the parcel i[censored] come the dtdc offce other wise we will return the parcel. How ur employees are taking like this way. His nimber is [protected] from rajampeta dtdc office. Take action againest irresposible officers. And do the vaule for our money. I request i want deliver this product this day only.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      V
      Vikshit Bansal
      from Siliguri, West Bengal
      Mar 7, 2019
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      Address: Darjeeling, West Bengal, 734001

      My package with reference id k17772152 was sent from guwahati on 27/02/19, but didn't get delivered at the assigned address given. I after waiting for 7 days had to go to the office and complaint and then the executive tracked down my package and it was at their office kept undelivered. Then the next day they delivered it after the complaint. This negligence is very much unexpected and acceptable from our side. I expect a fast response. [protected]@gmail.com
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        P
        projitkumar palit
        from Bihpuriagaon, Assam
        Mar 7, 2019
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        Address: Silchar, Cachar, Cachar, Assam, 788022

        I have not received thesis from ustm university, meghalaya from your dtdc. I have received same thesis by speed post. Not only that last, i have not received another thesis from kalyani university, nadia, wb. Today, i have called your delivery person, informed me that collected document from university gate. They are not serving to our department of history,. This is serious matter. Please look after matter. Thanks. Prof. Projit kumar palit, department of history, assam university. Silchar.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          M
          MAS fashions
          Mar 7, 2019
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          Address: Chennai, Tamil Nadu, 600125

          Ref no h13513044

          With reference to the above plz check the details, the above consignment was not delivered yet. It was booked on 22nd feb 2019, checked out in tracking details it was received in chennai hub by 26th feb 2019. Plz take this issue in prior and do the favour for me to receive the consignment asap.

          Very very urgent

          Thanks in advance

          Regards
          Sivaranjani
          [protected]
          [protected]@gmail.com
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            V
            vimala P
            from Mumbai, Maharashtra
            Mar 7, 2019
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            Address: Mumbai City, Maharashtra

            My courier number is d49716262. It is sent from tenali to mumbai. It was sent on 28-feb-2019 (Friday). And they told us it will be delivered on monday or tuesday (3-mar-2019 or 4-mar-2019) which is not delivered on time. And when i tracked the order it showed me that courier was not delivered because office is closed at 04:49pm on 4-mar-2019 (Tuesday). I was there in the office till 8:49 in the office that day because i was waiting for the parcel and office was not closed. Delivery boy didnt even called me. Then there are no contact information of any dtdc persons. I googled for that information and no one picked up. After many trails one person picked up and she gave me other number and when i called its invalid. And i called her back and her mobile is switched off. I went to dtdc office in ghatkopar by myself and went to 3 different offices there. Then they told me that parcel is out for delivery. It costed me rs.121/- for auto. And when i finally received the parcel there is a hole in the parcel and a tape over that. And the food inside is ate by rat. And clothes are spoiled. And the reception of the persons in the dtdc office is very bad.
            +6 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              R
              Ravikiran Sivakoti
              from Aurangabad, Maharashtra
              Mar 7, 2019
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              Address: Krishna, Andhra Pradesh, 521228

              D48976805

              Booked on[protected] from gorakpur.
              Reached vijayawada on[protected].

              Till date not received and no phone call received.
              Today i just called dtdc kondapally branch. Person who received call his behaviour is not good. Irresponsibility

              Shipment tracking history

              Booked & dispatch in transit at destination out for delivery undelivered

              Date activity location
              Tue, 05th mar'19|21:59 hrs not delivered (Receiver not available - (Cir) vijayawada apex
              Tue, 05th mar'19|08:09 hrs out for delivery vijayawada apex (Kondapalli)
              Sat, 02nd mar'19|18:20 hrs received at facility vijayawada apex
              Thu, 28th feb'19|18:25 hrs processed & forwarded to hub hyderabad - warehouseware house
              Thu, 28th feb'19|17:20 hrs received at hub hyderabad - warehouseware house
              Mon, 25th feb'19|15:53 hrs processed & forwarded to hub delhi hub
              Mon, 25th feb'19|14:03 hrs received at hub delhi hub
              Sun, 24th feb'19|23:29 hrs processed & forwarded to hub lucknow hub
              Sun, 24th feb'19|11:31 hrs received at hub lucknow hub
              Sat, 23rd feb'19|22:00 hrs processed & forwarded to facility gorakhpur
              Sat, 23rd feb'19|21:34 hrs booked at facility gorakhpur
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Mar 07, 2019
              Updated by Ravikiran Sivakoti
              no phone call from DTDC
              parcel not received after complaint also.
              So that DTDC how irresponsibility
              I ordered a parcel from Varanasi to Assam Baihata Chariali but when I tried to track it shows Merrut. Consignment no:V51389361 .

              not received item till date - Comment #3371060 - Image #0
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                S
                Suribababu
                from Ongole, Andhra Pradesh
                Mar 7, 2019
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                Address: Sakhinetipalli *Palem*East godavari dt, 533251

                Sir. My consignment tracking no is h13526483. This parcel is shown in tracking summary as it is successfully delivered to me on 2nd march. But they r not delivered to me. The malikipuram branch is doing irresponsible activity. Plz take action and do the needful. If the company is not taking proper action. The consumer will face problems due to this type of activity
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  Ashish98844
                  from Pune, Maharashtra
                  Mar 6, 2019
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                  Address: South Goa, Goa, 403702

                  This shipments not receive me for z96701648 for canacona goa address but current status shipments show it is in margao goa it reached there in 5march 2019 but why unnecessary holding the parcel for 2 days inspite reached margao which is hardly one hour distance from margao

                  Already mail dtdc
                  Not provide contact details branch & delivery boy dtdc.

                  Very bad service experience dtdc.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    S
                    Shashank Kokatnur
                    from Chinna Salem, Tamil Nadu
                    Mar 6, 2019
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                    Address: 219,Rani Chennamma nagar, First stage, Belgaum, Karnataka, 590006

                    I sent a packet with consignment number... B62213609 on 05/03/2019 through your belgaum branch karnataka to be delivered to shri arif, religare health insurance, hubli, karnataka.. The packet was handed over at 5.30pm...

                    Till today, the packet is still lying in your belgaum office and is not sent. I enquired with one mr sridhar. Mobile..[protected].. But the reply given by him is far from satisfactory
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      M
                      Monikalakshmi
                      Mar 6, 2019
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                      Address: Cfn G Ramesh( dancer) 636eme Bn... 282 gate.. Mokroina market .sagar(mp).. Pin.. 470004..phone7993938509, Morena, Madhya Pradesh, 470004

                      V5066490
                      I was send the 3000rp watch it was missing from the parcel the parcel was received empty. On 26th february2019 i was send from visakhapatnam dtdc office to unsuspecting that the parcel was in between before the handovering the person. I was send as a gift i am really upset disappointed you to this service of dtdc not even me many of the people are suffering due to this dtdc if the management is not taken into the custody of my complaint serious i will go for the serious situations as possible as kindly reply and respond to my complaint complaint
                      Send tocfn g ramesh (Dancer) 636eme bn... 282 gate.. Mokroina market. Sagar (Mp).. Pin.. 470004.. Phone[protected]
                      Kindly reply take response
                      And give the reply please
                      +3 photos
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Mar 06, 2019
                      Updated by Monikalakshmi
                      I was send a watch it was missing from the parcel the parcel was received empty there is no specific notification or any intimation from the delivery person I am suspecting watch was missing before handovering the person before the delivery its cost 3000 it was really hurted me due to this situation I was upset a lot I was send this gift as a memorable thing to the person I was send from DTDC office Visakhapatnam pm Palam branch 26th February 2019 to Cfn G Ramesh( dancer) 636eme Bn... 282 gate.. Mokroina market .sagar(mp).. Pin.. 470004..phone[protected]. If the company was not taken responsibility to this complaint I will go for the serious about this matter I had observed not even me many of the customers are suffering meaning of things are also miss due to improper delivery intimation or notification not given to the customer I kindly requested you to response as possible as fast to my complaint

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                        A
                        abdulre786
                        Mar 5, 2019
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                        Hi
                        My name is abdul rehman
                        I have booked courier with dtdc logistic
                        My tracking no d48995417
                        I have booked courier from rasra uttar pradesh to karnataka on 3rd march. When i track the consignment it showing no data available in dtdc tracking.
                        I am attaching courier number.
                        Plz it's urgent courier. Tracking is not showing. I have contacted dtdc office they are not responding
                        My number is [protected]
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        M73399151 this is my tracking number and details Name- Bharti ahuja
                        ph- [protected]
                        Address- sector 22A near mother dairy bhooth, house no- 119
                        Gurgaon 122001
                        I have send a parcel on 19 feb 2019 and the parcel not delivered yet and no contact had been done by the company i have send a mail to the company but there is no response from the company and the product has not been delivered yet, please take action against them
                        consignment no:Z84724165
                        I have sent I phone to my brother who is der in Chennai from Bhopal but haven’t received yet and delivere status showing delivered please resolve it consignment no M72524892 sender address Bhopal pin 463026 receiver address veltech nagar avadi Chennai we didn’t even get call from delivery boy please resolve it as soon as possible
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                          D
                          DEEPAK559
                          from Kolkata, West Bengal
                          Mar 5, 2019
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                          Resolved

                          Address: Saharanpur, Uttar Pradesh, 247001

                          Max bupa policy (*201901) dispatched through dtdc on feb 27-02-19 pod : z92591817.

                          This shipments not receive me. But current status this shipments show delivered (Self) 02.03.2019.

                          Because currently last few days i am in other city. So why delivered me this shipments.

                          Already mail dtdc & max bupa
                          Not provide contact details branch & delivery boy dtdc.

                          Very bad service experience dtdc.

                          Attach status
                          Mar 5, 2019
                          Complaint marked as Resolved 
                          Shipment Delivered I Am Closed My Complaint
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Mar 05, 2019
                          Updated by DEEPAK559
                          Shipment Delivered I Am Closed My Complaint.
                          1-Office stops no response 2- very poor network TIRUNELVELI DTDC COURIER 3- worst service in Tirunelveli DTDC
                          My Dtdc parcel from Chennai booked on 9th Feb.19 reference no.[protected] and tracking no. C87055988 has already arrived destination on Feb. 15th 19, but Dtdc people are not delivered the parcel they are holding it. Please try to delivered as soon as possible.
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                            D
                            Dr.Ravinder Rawat
                            from Noida, Uttar Pradesh
                            Mar 4, 2019
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                            Address: Pilkhuwa 245304, Panchsheel Nagar, Uttar Pradesh, 245101

                            I recieved a call from a person who parcel the things. He totally refused to deliver my parcel at giving address and he said come to my place i[censored] want the parcel. I went there after half an hour and got it. But when i open, it was in bad condition and broken. So i requested to u to look in to the matter and take necessary action because another one not suffered by such a problem.
                            +1 photos
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Order delivery scheduled on 27th February.they are telling as order is missing.how can i get my order now
                            Please kindly take action.show some responsibility on customer orders.

                            delivered parcel in broken condition - Comment #3367733 - Image #0
                            AWB. NO. A42503241 AT - BETHUA DHARI, PO - NAKASHIPARA DIST - NADIA

                            THIS SHIPMENT IS NOT RECEIVED BY ME AND WHEN MY I CALL DTDC FR PARTNER HE ABUSED WITH ME AND TOLD I WILL NOT GIVE YOU AND DO WHATEVER YOU WANT और बोला की जो करना है कर लो उखार के बाल भी नहीं देंगे

                            My Conct. details
                            Name - Momita Ball
                            Mob. No. [protected]
                            vedactive's reply, Feb 23, 2019
                            I already sent the E-mail DTDC cortp. partner but no any action by the customer care and other
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                              S
                              Sxn
                              from Mumbai, Maharashtra
                              Mar 4, 2019
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                              Address: C-wing, Flat- 204 Kandpile Residency, plot no. 292/2, takka panvel, dist. Raigad- 410206. Navi Mumbai., Mumbai City, Maharashtra, 410206

                              The courier was coming from aligarh (202001) it was than at bhiwandi warehouse for 4 days. I received the courier on 2nd march, 2019. The box was empty, had holes and the product was missing. Thats very unprofessional. And highly disappointing. Please take action against the same as soon as possible. I am not getting no updates on the same.

                              Dont want to drag it in court.
                              Thank you.
                              +3 photos
                              +2 videos
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                                S
                                saravamudhan46
                                from Churachandpur, Manipur
                                Mar 3, 2019
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                                Address: Shyamla Hills, Bhopal, Bhopal, Madhya Pradesh, 462013

                                The consignment number c87498305 is being reported by sms tracker as an invalid number, not withstanding the tracking result image uploaded here below

                                Consignment contents: a printed book of 176 pages paper back cover

                                Consignee address: dr. Rashmi sharma, assistant professor (Chemistry) dsme regional institute of education rie bhopal 462013 madhya pradesh

                                Message: the tracking info indicates that on 26th feb 2019 at 17:08 hrs the consignment has been successfully delivered to an office colleague of the consignee but the consignee reports non-receipt of the courier. Request proof of delivery for authentic delivery at the consignee address
                                +3 photos
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                This is my consignment number V52294277
                                I booked in this month of 25th still now i didn't get any confirmation about my consignment when i called the booking center they people is telling we r missing that parcel we don't have that percel bleady [censored]ing service

                                request pod - Comment #3367919 - Image #0
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                                  saravamudhan46
                                  from Churachandpur, Manipur
                                  Mar 3, 2019
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                                  request pod

                                  Address: Arrihant Ashiana Shubham Project (villa Viviana) Govindapuram Chengalpattu Kancheepuram, 603204

                                  Consignment contents: a printed book of 176 pages paper back cover

                                  Consignee address: dr. Rashmi sharma, assistant professor (Chemistry) dsme regional institute of education rie bhopal madhya pradesh

                                  Message: the tracking info indicates that on 26th feb 2019 at 17:08 hrs the consignment has been successfully delivered to an office colleague of the consignee but the consignee reports non-receipt of the courier....
                                  +3 photos
                                  +1 videos
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                                  Neethu P George
                                  from Bengaluru, Karnataka
                                  Mar 2, 2019
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                                  courier returned to source due to unknown reason

                                  I had a courier addressed on my name and address. When i tracked it based on consignment number, i could see that it went out for delivery, but receiver not available. Note there was zero communication from dtdc personnel to me before they updated this status in their system. Due to this, i contacted dtdc madiwala ofc regarding this. Then, they gave me dtdc sarjapur road contact number. I called them on 1 march 2019 and gave my consignment...
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                                  Aishwarya1992
                                  Mar 2, 2019
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                                  Address: Coimbatore, Tamil Nadu

                                  I had ordered a dress yesterday through online and they had sent that product through your dtdc courier to manamadurai. They had also assured that it will reach you by tomorrow itself. Tracking id is as follows v52459490. Now i'm enquiring about that product and they are telling that please contact us on monday. I had paid rs 120 extra for that express delivery. I want a solution now itself. Also your customer care is not at all responding my call. Please guide me immediately. It is an important product and i want that today itself.
                                  +1 photos
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  The product still not delivered.

                                  delay of my product reg - Comment #3367372 - Image #0
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                                    Girish Adoni
                                    from Bengaluru, Karnataka
                                    Mar 2, 2019
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                                    Address: Hemmigepura was no 198, 560060

                                    It’s been 1 month my parcel is stuck in ahmedabad it’s not getting delivered to amazon return dock. What the hell is going on. No response from any one and all the guys are reeling one and other reasons i don’t no plz i m requesting to dtdc head plz take action on dtdc rr nagar branch and they are giving us so much harassment and talking valgar word i paid 2240 for courier and 7000 bug for my oven it’s ful lose for me even and they are returning my parcel back also plz plz take action on rrnagar office they don’t no how to talk with ladies that fellow talked so rude on me plz take action on him
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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