DTDC Courier & Cargo Complaints & Reviews

This is to bring to your notice that i have sent a courier from mumbai to delhi on 15th feb and paid inr 150.
Till today 20th feb its not delivered and now its getting returned.
Firstly mr. Sanjay ghosh in your mumbai office is very rude and doesn't listen to customer concern and top of that threatens to take whatever actions as he doesn't care.
Secondly i had clearly mentioned the recipients mobile number which no one...

Records shows that my package is delivered to chennai dtdc office. But they are not delivering the package. Saying package is missed.

I tried raising a complaint in dtdc website which is not working.

Daily i use to call customer care, the same answer i heared is we will update by today eod. But no update from their side.

Please let me know whether you can help.

If not let me know...

I have booked an important document from dtdc, khetri, to sorbhog, assam on 14th feb 2019 with no k15112092. While tracking the consignment, it is showing out of delivery from 17th february to 19th february. They even didn't tried to deliver to sorbhog from simlaguri.

As early, i said that the consignment contains important documents, it is very urgent for me. Do needful as early as possible......

Our customer m/s. Amco batteries ltd., chennai booked one consignment through dtdc express ltd. On 31.01.2019 to their branch office at amco batteries ltd., g/16/49, transport nagar, near rto testing ground, lucknow-226012 (Mob : [protected] or [protected]). Our customer says the consignment not delivered to their branch at lucknow as of today, whereas tracking shows consignment delivered on 04.02.2019. There is no signature on the daily run...

I highly recommend my friends not to use dtdc service, especially in bangalore. One of my packet was out for delivery on 12th feb, 19. I have requested the delivery boy to give delivery at my office address because nobody is at home in the day time. I gave him my office address and its very near. The next day (13/02/2019) they have returned it without contact me.

I have tried to contact them but nobody was attending the phone...

My Name is Sucheta Debnath. Again & again they are not going to deliver at my home address though the service is available at my location but they are telling that I have receive the package from their Ongc office or Cornel chow office. Why this is so? All the time it is really not possible to take the package from the office. & I have the money for shipping....

Booked courier @vijaywada docket no v[protected]Dtdc) in plus service on 7 feb but not delivered in time as reached @11 feb due to this we had loss of rs.10000, could the company tell us that who will bear the loss??
This happened every time we booked under plus service & that is very much disappointing.
You are requested to look into the matter and do appropriate action in this regard against company services....

I have booked an important document from dtdc, tagarapuvalasa to dum dum, kolkata on 09 feb 2019 with no h85542107. While tracking the consignment, it is showing at rto visakhapatnam. They even didnt tried to deliver at kolkata. But with their own decision, they returned t visakapatnam. How come this is?

As early, i said that the consignment contains my bike rc which is very important for me. Do needful as early as possible....

The person working at the dtdc courier are such a fool that they even don"t know to which person they have to hand over the courier as they first called me that where to deliever the courier i confirmed the address but waited about half an hour outside my house and than also the dtdc gwalior branch called me and told that the person have already delievered the courier i asked them about to whom it has been delievered they replied to some...

My consignment no - v51360685, kasimpur - aligarh,

I have send a consignment to aligarh, the agent promise that he will deliver it at home, but it is not deliver at home, the consignment was delivered at dtdc service center.

& today is the marriage ceremony at customer's home. But

Then the agent called the customer to pickup their consignment from the service center otherwise consignment will...

I booked my parcel from bangalore to get delivered to imphal. First of all they delayed 5days to notify me about my parcel. As if it was lost. Secondly when i called staff of dtdc bangalore as well as imphal... They misbehaved with me and spoke in an unprofessional and inappropriate manner with me. Atlast i had to call to several numbers to know about my delivery. As there was no proper update online. When i could track the parcel was already...

My shipment was about to reach imphal by 14 th feb 2019. But when i went to imphal dtdc centre to enquire about the matter the staffs present over there told me there was no delivery boy. I asked why? Then one of d staff named madhumita stood up and was literally shouting at me that it is not there responsibility to see if delivery has occurred or not. Imphal dtdc is the worst courrier service in the country and it’s staffs are so ill mannered....

Not delivered. Recipient was not present.
Even though address and contact no is correct
They didn't call or came here even once.

Please kindly resolve this issue.
My consignment number is m 73217070

Shipment tracking history
Date activity location
Fri, 15th feb'19|13:46 hrs rto processed & forwarded tohub cochin hub
Fri, 15th feb'19|11:52 hrs rto processed & forwarded...

My order was not delivered to me yet and when i called dtdc employee yesterday delivery he told me that he delivered the product to some else, today he is saying that the product went return again he is saying that there is sign on the sheet saying that the product is delivered, but i didn't received it yet. Can i know what the dirty things are happening with you people, is this how you react with customers....

Dear sir,

It's my humble request please don't insist any customer to send any courier services of dtdc.

Dtdc group is not having any ethical and moral values. I have lost my consignment worth of 50k, details mentioned below.

I am requesting through your media help me to get justification for this fight. I need my claim or consignment back. I have raised this complaint to franchise as well dtdc...

I couriered a parcel from hyderabad to mumbai on 8th february and paid rs120 and was told it will be delivered within 3 days. But today that is 15 february i went and asked so they told it was going back to hyderabad as area was not serviceable but it was serviceable when i asked. This is not they way to work my parcel went to pune even though it should go to mumbai. They not even called to given number once....

I have couriered a parcel from jaipur to delhi, tracking id Z82221989 on 12 february 2019 and it was supposed to reach on 14 february 2019 but it's still showing "in transit" since 13 february 2019. It contained stuff which has to be delivered on time. I have also made a complaint on DTDC and was given a case number 13909679 . The helpline number is also never answered. It's a very disappointing service. I haven't expected this from DTDC....

Tracking id d47958332 is showing (Receiver shifted from given address - (Cir) from[protected], when made a call to customer care on 14th to get an update, they registered this case on priority & promised me the same day delivery to the given address, but so far no delivery happened nor no call made.

Again reached out to customer care today, and now they need some time to get a update, but they are not sure how much time required...

My parents sent food snacks by courier from warangal to allahabad via dtdc courier one pack of snacks and four laddoos are stolen. One packet is tempered and half of its contents are missing. This is highly disappointing and horrible service from dtdc. I want reimbursement of this. I was loyal customer of dtdc after this not anymore. I cannot believe how you expect customers to trust your service.

Consignment number: d4968077br...

Hi, My tracking no is Z92586499
The parcel was dispatched on 02 Feb from Delhi to Udaipur (Rajasthan) I tried tracking several times but it is showing as no data available since long days. I am unable to find any update. There is no customer care number also for dtdc.
Tried calling the dtdc office many times but no one is answering the calls also.
Please resolve the issue. Why there is no status on the website? My contact...