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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 275

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S
Suribababu
from Ongole, Andhra Pradesh
Mar 7, 2019
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Address: Sakhinetipalli *Palem*East godavari dt, 533251

Sir. My consignment tracking no is h13526483. This parcel is shown in tracking summary as it is successfully delivered to me on 2nd march. But they r not delivered to me. The malikipuram branch is doing irresponsible activity. Plz take action and do the needful. If the company is not taking proper action. The consumer will face problems due to this type of activity
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Ashish98844
    from Pune, Maharashtra
    Mar 6, 2019
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    Address: South Goa, Goa, 403702

    This shipments not receive me for z96701648 for canacona goa address but current status shipments show it is in margao goa it reached there in 5march 2019 but why unnecessary holding the parcel for 2 days inspite reached margao which is hardly one hour distance from margao

    Already mail dtdc
    Not provide contact details branch & delivery boy dtdc.

    Very bad service experience dtdc.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      S
      Shashank Kokatnur
      from Chinna Salem, Tamil Nadu
      Mar 6, 2019
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      Address: 219,Rani Chennamma nagar, First stage, Belgaum, Karnataka, 590006

      I sent a packet with consignment number... B62213609 on 05/03/2019 through your belgaum branch karnataka to be delivered to shri arif, religare health insurance, hubli, karnataka.. The packet was handed over at 5.30pm...

      Till today, the packet is still lying in your belgaum office and is not sent. I enquired with one mr sridhar. Mobile..[protected].. But the reply given by him is far from satisfactory
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        M
        Monikalakshmi
        Mar 6, 2019
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        Address: Cfn G Ramesh( dancer) 636eme Bn... 282 gate.. Mokroina market .sagar(mp).. Pin.. 470004..phone7993938509, Morena, Madhya Pradesh, 470004

        V5066490
        I was send the 3000rp watch it was missing from the parcel the parcel was received empty. On 26th february2019 i was send from visakhapatnam dtdc office to unsuspecting that the parcel was in between before the handovering the person. I was send as a gift i am really upset disappointed you to this service of dtdc not even me many of the people are suffering due to this dtdc if the management is not taken into the custody of my complaint serious i will go for the serious situations as possible as kindly reply and respond to my complaint complaint
        Send tocfn g ramesh (Dancer) 636eme bn... 282 gate.. Mokroina market. Sagar (Mp).. Pin.. 470004.. Phone[protected]
        Kindly reply take response
        And give the reply please
        +3 photos
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Mar 06, 2019
        Updated by Monikalakshmi         I was send a watch it was missing from the parcel the parcel was received empty there is no specific notification or any intimation from the delivery person I am suspecting watch was missing before handovering the person before the delivery its cost 3000 it was really hurted me due to this situation I was upset a lot I was send this gift as a memorable thing to the person I was send from DTDC office Visakhapatnam pm Palam branch 26th February 2019 to Cfn G Ramesh( dancer) 636eme Bn... 282 gate.. Mokroina market .sagar(mp).. Pin.. 470004..phone[protected]. If the company was not taken responsibility to this complaint I will go for the serious about this matter I had observed not even me many of the customers are suffering meaning of things are also miss due to improper delivery intimation or notification not given to the customer I kindly requested you to response as possible as fast to my complaint

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          A
          abdulre786
          Mar 5, 2019
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          Hi
          My name is abdul rehman
          I have booked courier with dtdc logistic
          My tracking no d48995417
          I have booked courier from rasra uttar pradesh to karnataka on 3rd march. When i track the consignment it showing no data available in dtdc tracking.
          I am attaching courier number.
          Plz it's urgent courier. Tracking is not showing. I have contacted dtdc office they are not responding
          My number is [protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          View replies
          M73399151 this is my tracking number and details Name- Bharti ahuja
          ph- [protected]
          Address- sector 22A near mother dairy bhooth, house no- 119
          Gurgaon 122001
          Reply
          I have send a parcel on 19 feb 2019 and the parcel not delivered yet and no contact had been done by the company i have send a mail to the company but there is no response from the company and the product has not been delivered yet, please take action against them
          consignment no:Z84724165
          Reply
          I have sent I phone to my brother who is der in Chennai from Bhopal but haven’t received yet and delivere status showing delivered please resolve it consignment no M72524892 sender address Bhopal pin 463026 receiver address veltech nagar avadi Chennai we didn’t even get call from delivery boy please resolve it as soon as possible
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            D
            DEEPAK559
            from Kolkata, West Bengal
            Mar 5, 2019
            Resolved
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            Resolved

            Address: Saharanpur, Uttar Pradesh, 247001

            Max bupa policy (*201901) dispatched through dtdc on feb 27-02-19 pod : z92591817.

            This shipments not receive me. But current status this shipments show delivered (Self) 02.03.2019.

            Because currently last few days i am in other city. So why delivered me this shipments.

            Already mail dtdc & max bupa
            Not provide contact details branch & delivery boy dtdc.

            Very bad service experience dtdc.

            Attach status
            Mar 5, 2019
            Complaint marked as Resolved 
            Shipment Delivered I Am Closed My Complaint
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Mar 05, 2019
            Updated by DEEPAK559             Shipment Delivered I Am Closed My Complaint.
            View replies
            1-Office stops no response 2- very poor network TIRUNELVELI DTDC COURIER 3- worst service in Tirunelveli DTDC
            Reply
            My Dtdc parcel from Chennai booked on 9th Feb.19 reference no.[protected] and tracking no. C87055988 has already arrived destination on Feb. 15th 19, but Dtdc people are not delivered the parcel they are holding it. Please try to delivered as soon as possible.
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              D
              Dr.Ravinder Rawat
              from Noida, Uttar Pradesh
              Mar 4, 2019
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              Address: Pilkhuwa 245304, Panchsheel Nagar, Uttar Pradesh, 245101

              I recieved a call from a person who parcel the things. He totally refused to deliver my parcel at giving address and he said come to my place i[censored] want the parcel. I went there after half an hour and got it. But when i open, it was in bad condition and broken. So i requested to u to look in to the matter and take necessary action because another one not suffered by such a problem.
              +1 photos
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Order delivery scheduled on 27th February.they are telling as order is missing.how can i get my order now
              Please kindly take action.show some responsibility on customer orders.

              delivered parcel in broken condition - Comment #3367733 - Image #0
              Reply
              AWB. NO. A42503241 AT - BETHUA DHARI, PO - NAKASHIPARA DIST - NADIA

              THIS SHIPMENT IS NOT RECEIVED BY ME AND WHEN MY I CALL DTDC FR PARTNER HE ABUSED WITH ME AND TOLD I WILL NOT GIVE YOU AND DO WHATEVER YOU WANT और बोला की जो करना है कर लो उखार के बाल भी नहीं देंगे

              My Conct. details
              Name - Momita Ball
              Mob. No. [protected]
              Reply
              vedactive's reply, Feb 23, 2019
              I already sent the E-mail DTDC cortp. partner but no any action by the customer care and other
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                S
                Sxn
                from Mumbai, Maharashtra
                Mar 4, 2019
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                Address: C-wing, Flat- 204 Kandpile Residency, plot no. 292/2, takka panvel, dist. Raigad- 410206. Navi Mumbai., Mumbai City, Maharashtra, 410206

                The courier was coming from aligarh (202001) it was than at bhiwandi warehouse for 4 days. I received the courier on 2nd march, 2019. The box was empty, had holes and the product was missing. Thats very unprofessional. And highly disappointing. Please take action against the same as soon as possible. I am not getting no updates on the same.

                Dont want to drag it in court.
                Thank you.
                +3 photos
                +2 videos
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                  S
                  saravamudhan46
                  from Churachandpur, Manipur
                  Mar 3, 2019
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                  Address: Shyamla Hills, Bhopal, Bhopal, Madhya Pradesh, 462013

                  The consignment number c87498305 is being reported by sms tracker as an invalid number, not withstanding the tracking result image uploaded here below

                  Consignment contents: a printed book of 176 pages paper back cover

                  Consignee address: dr. Rashmi sharma, assistant professor (Chemistry) dsme regional institute of education rie bhopal 462013 madhya pradesh

                  Message: the tracking info indicates that on 26th feb 2019 at 17:08 hrs the consignment has been successfully delivered to an office colleague of the consignee but the consignee reports non-receipt of the courier. Request proof of delivery for authentic delivery at the consignee address
                  +3 photos
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  This is my consignment number V52294277
                  I booked in this month of 25th still now i didn't get any confirmation about my consignment when i called the booking center they people is telling we r missing that parcel we don't have that percel bleady [censored]ing service

                  request pod - Comment #3367919 - Image #0
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                    S
                    saravamudhan46
                    from Churachandpur, Manipur
                    Mar 3, 2019
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                    request pod

                    Address: Arrihant Ashiana Shubham Project (villa Viviana) Govindapuram Chengalpattu Kancheepuram, 603204

                    Consignment contents: a printed book of 176 pages paper back cover

                    Consignee address: dr. Rashmi sharma, assistant professor (Chemistry) dsme regional institute of education rie bhopal madhya pradesh

                    Message: the tracking info indicates that on 26th feb 2019 at 17:08 hrs the consignment has been successfully delivered to an office colleague of the consignee but the consignee reports non-receipt of the courier....
                    +3 photos
                    +1 videos
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                    N
                    Neethu P George
                    from Bengaluru, Karnataka
                    Mar 2, 2019
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                    courier returned to source due to unknown reason

                    I had a courier addressed on my name and address. When i tracked it based on consignment number, i could see that it went out for delivery, but receiver not available. Note there was zero communication from dtdc personnel to me before they updated this status in their system. Due to this, i contacted dtdc madiwala ofc regarding this. Then, they gave me dtdc sarjapur road contact number. I called them on 1 march 2019 and gave my consignment...
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                    A
                    Aishwarya1992
                    Mar 2, 2019
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                    Address: Coimbatore, Tamil Nadu

                    I had ordered a dress yesterday through online and they had sent that product through your dtdc courier to manamadurai. They had also assured that it will reach you by tomorrow itself. Tracking id is as follows v52459490. Now i'm enquiring about that product and they are telling that please contact us on monday. I had paid rs 120 extra for that express delivery. I want a solution now itself. Also your customer care is not at all responding my call. Please guide me immediately. It is an important product and i want that today itself.
                    +1 photos
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                    The product still not delivered.

                    delay of my product reg - Comment #3367372 - Image #0
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                      G
                      Girish Adoni
                      from Bengaluru, Karnataka
                      Mar 2, 2019
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                      Address: Hemmigepura was no 198, 560060

                      It’s been 1 month my parcel is stuck in ahmedabad it’s not getting delivered to amazon return dock. What the hell is going on. No response from any one and all the guys are reeling one and other reasons i don’t no plz i m requesting to dtdc head plz take action on dtdc rr nagar branch and they are giving us so much harassment and talking valgar word i paid 2240 for courier and 7000 bug for my oven it’s ful lose for me even and they are returning my parcel back also plz plz take action on rrnagar office they don’t no how to talk with ladies that fellow talked so rude on me plz take action on him
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        D
                        divijay
                        from Bengaluru, Karnataka
                        Mar 2, 2019
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                        Address: 27th main road HSR layout, 560068

                        Consignment number b61764054 dated 23/02/2019 was sent from bangalore to mumbai. The consignment was nicely packed and handed over in dtdc booking counter situated in 27th main road hsr. However while upon receiving the content of the package was found missing and the package was damaged and the damaged part was found sealed with cellophene tape by the transporter. I request to refund me the total worth ₹250 to me. Please suggest me the mode and method of the refund.
                        +2 photos
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                          V
                          [email protected]
                          from Delhi, Delhi
                          Mar 2, 2019
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                          Address: Gurgaon, Haryana, 122001

                          Hi, i have selected dtdc to courier my old clothes, kitchen utensils, toys from australia to india. Total weight is 80kg and cost i paid aud 684 for door to door delivery. Shipment has been reached to igi airport at delhi and dtdc india is asking me 8000 inr + gst + any other charges for custom clearance over the phone call. And the person called me is not ready to give the split how this 8k charges comes.

                          I am not sure for the used clothes and utensils this much of custom i should pay. Also dtdc is asking me to come to airport for this process.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            A
                            Abinash Biswal
                            from Chennai, Tamil Nadu
                            Mar 2, 2019
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                            I have sent a courier from bhubaneswar to bangalore with awb k17893186. The item when given was weighing 2kg. Which was containing 1 saree, 1tshirt and 1 shirt. When the item received the weight mentioned was 1.49 kg. Only saree was there. Remaining items are missing. Also there was a gray tape pasted on the parcel, which might have done by the thief. Please look into this matter considering this complaint.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Mar 07, 2019
                            Updated by Abinash Biswal                             It has been a week, since i raise a complaint. No action till now.
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                            It has been a week, since i raise a complaint. No action till now.
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                              S
                              Sachchida@140
                              Mar 1, 2019
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                              about to address postal

                              Address: Dtdc courier service KD plaza becharaji dist. Neshanal gujarat pin code 384210, Mehsana, Gujarat, 484210

                              Dear sir/ maidan
                              A courier which addressed sending by me to destination address give by me to dtdc courier agency but responsible person send it to wrong destination address. Which will be cause i can lost my sone important educational documents and late delivery result of this my time and moment lose. Courier booking in the date of 20/02/2019 but online tracking data also not updated from 23/02/2019
                              Details of courier
                              Tracking...
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                              A
                              Ashish98844
                              from Pune, Maharashtra
                              Mar 1, 2019
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                              Address: 403702

                              Hi i have got a parcel booked on 1st march 2019 with tracking id z96701648 it is again and again displaying no data available even i tried to track by sms service but tracking id displays as invalid by sms and even dtdc people are not able to help me...
                              Kindly help

                              This parcle is from rajasthan (Ajmer) to goa
                              Customer name is ashish
                              Pincode is 403702
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                N
                                Neerajlala
                                from Delhi, Delhi
                                Mar 1, 2019
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                                Address: 111, Lal Jyoti Apartment, Plot -16, Sector-09, Rohini, New Delhi, Delhi, 110085

                                Courier from indore with awb - d49065165 dated 25/02/19 with handle with care / fragile tag received today with lot of glass shattering noise coming from the parcel. The gift was not opened and when the manger mr radhey was confronted on phone gave lame and nonsense excuses for breakage and even blamed company for booking such items. He even tried to misled us for taking the delivery and raising complaint after but we simply refused to take. Mob:[protected]. Related pictures have also been taken by us.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Worst delivery no proper handling watste courier dtdc worst than anythng

                                product received in broken condition - Comment #3695779 - Image #0
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                                  M
                                  Mir007
                                  from Udhampur, Jammu and Kashmir
                                  Mar 1, 2019
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                                  Address: New Delhi, Delhi

                                  I send one parcel from dtdc courier to delhi but parcel not given to mention address I send a lot of email but no response came from dtdc then I contacted with receiver they said no one came here with parcel, now customer care dtdc not picking the phone no response of emails then I checked through tracking number they are returning the product please tell them send the parcel on given address tracking number Z85307324
                                  +2 photos
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Mar 05, 2019
                                  Updated by Mir007                                   Dtdc saying case status closed no positive response they are doing fraud with customers I request to consumer complaint please take a strict action against dtdc
                                  Mar 13, 2019
                                  Updated by Mir007                                   Waiting for your response
                                  Mar 20, 2019
                                  Updated by Mir007                                   Why you are not responding where is my parcel from 1 month I am complaining against dtdc you have not given me a response
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