DTDC Courier & Cargo Complaints & Reviews

I have couriered a parcel from jaipur to delhi, tracking id Z82221989 on 12 february 2019 and it was supposed to reach on 14 february 2019 but it's still showing "in transit" since 13 february 2019. It contained stuff which has to be delivered on time. I have also made a complaint on DTDC and was given a case number 13909679 . The helpline number is also never answered. It's a very disappointing service. I haven't expected this from DTDC. Please solve the issue as soon as possible and get my parcel delivered today only.

Tracking id d47958332 is showing (Receiver shifted from given address - (Cir) from[protected], when made a call to customer care on 14th to get an update, they registered this case on priority & promised me the same day delivery to the given address, but so far no delivery happened nor no call made.

Again reached out to customer care today, and now they need some time to get a update, but they are not sure how much time required to get a update.

Courier came to pune on 9th feb, but 1 time delivery attempt made on 11th, and now today is 15th, would really appreciate, if this gets delivered soon.

My parents sent food snacks by courier from warangal to allahabad via dtdc courier one pack of snacks and four laddoos are stolen. One packet is tempered and half of its contents are missing. This is highly disappointing and horrible service from dtdc. I want reimbursement of this. I was loyal customer of dtdc after this not anymore. I cannot believe how you expect customers to trust your service.

Consignment number: d4968077
The package was billed for 3.5kg box has dtdc barcode sticker saying 3.2kg and contents weigh less than 2kg.

Hi, My tracking no is Z92586499
The parcel was dispatched on 02 Feb from Delhi to Udaipur (Rajasthan) I tried tracking several times but it is showing as no data available since long days. I am unable to find any update. There is no customer care number also for dtdc.
Tried calling the dtdc office many times but no one is answering the calls also.
Please resolve the issue. Why there is no status on the website? My contact number is [protected] and pin code number 313004

M65361336 consignment booked by dtdc courier for kolkata location. They didn't deliver and didn't inform to me the return. When i enquired about the same they didn't given proper answer. I received their mail after 25 days about closing of ticket without delivery of consignment.
Delivery location was hostel canteen which open for 24/7 still they are giving improper answer. They doesn't have good customer support where we can enquired.

I sent a post from kurnool to hyderabad on 7th feb 2019 till now it is not delivered, that person told that was misplaced,
It has most important documents
Please take necessary action who were the persons regarding this negligence
Otherwise i will file a case in the court of law
The tracking id is h85830476
I want to know the reason why it was going to delay
Why you are very irresponsible
Don't you have responsibility

I dr ramakant dandriyal send a courier on 4 feb 2019 from bareilly to panna dental lab lucknow but that not delivered up to today date 14 feb 2019. That courier is very important for me and lab. After calling they told courier delivered too early but it not till now. Courier was send from civil lines bareilly.
Kindly check and take action for it.
Thanking you.

Dear sir

My courier having tracking no of dtdc courier and cargo is:- z82796685 and this shipment is pending hold or undelivered at jaipur hub for last 9th of feb. I booked courier on 4th feb 2019 from tapukara bhiwadi industrial area 301707

And its not delivered at the specified address till time. I wants to contact at the customer care for complaints but the contact numbers provided at internet and somewhere else are all not working.

Its very urgent for me, and pls look into the matter, if the specified address is not found or you cannot wants to go that address i will provide the new address to you kindly send the courier at below address:-

Mudit tiwari
Icici lombard general insurance company ltd
Bhagwati bhavan, 2nd floor, above p. L. Motors, mi road, jaipur 302001
Contact-[protected]

Or kindly give me the contact numbers so i can contact to the customer care for any possible solutions.

Kindly help me as its very urgent for me,

Thanks & regards

Rakesh kumar

[protected]

Hi. I booked a parcel for mumbai from gwalior on 28th jan, 2019. I wanted to get it delivered asap, thats why i booked it from dtdc.
But dtdc provides pathetic services.

I was first told that the parcel will be delivered by 1st feb, 2019. Then on 6th feb, their dealers said that the delivery could not be made and the parcel is returned back because of the incorrect address. He said it will be delivered and charged money for it. On 6th he said the parcel will come back to gwalior by 11th feb. Today he told the parcel is still in delhi and has not even reached delhi. The parcel contained gift which i wanted to get delivered urgently.
But its been 16 days.. The parcel has not came back yet. And their representatives are clueless about the where abouts of the parcel. I am nowhere at fault on this. Still i am suffering for it.

I booked it first time from dtdc thinking it will reach faster than the normal post. But dtdc provides pathetic services. At least i should have got my parcel back within 2 3 days. But its still hanging somewhere. This is consumer harassment.
So... Return my parcel asap. I am extremely disappointed by your services.

Sir/madam,
This is to intimate you that i navneet arpan has booked one parcel to be deliver to the sbi sapru branch, lucknow (Destination) from eluru (Rr peta, source, andhra pradesh) vide consignment no: h85731055 dated feb 12, 2019. However, the day later i came to know that the courier has been routed to delhi, on being enquired, the dealer admit its fault of entering wrong pin code. Sir, the courier contains important documents which has to be urgently sent to the branch, but due to carelessness attitude of the dealer and irresponsive to correct his mistake, the courier will not be delivered on time.

Citing the above reason, i want full refund and compensation for delay in courier

Hey buddy!i am very sad for complaining you about your courier company. actually what i want to say is that i got a parcel from paytm payments bank. and i got a text message from dtdc that i had recieved the parcel and the courier boy had successfully delievered the parcel.but actually i didnt got any parcel.and when i complain to the owner he said that do whatever you want i will not do anything for you. and i said him that u are wrong but then he started blackmailing me that he will file a suite against me for creating nuisance at my office which i think very bad for you all. he said me to keep my mouth shut and go outside from my office. which is very disgusting. i think you have to took some major steps against him . his phone no. is [protected] and my tracking no. is V35468540.

Hi, my tracking no is d46386354. The shipment is undelivered i don't know why is it delaying so much. Even i'm not getting the appropriate information regarding my tracking no. Could you help it out? It has been more than 4 days that they the consignee has not received the parcel yet! The shipment is only stopped at transit. Plz send relevant information regarding this.

We have sent a consignment on 28th december 2018 to paris having tracking number n20547921. But the shipment is not delivered yet. Whenever we asked them for the status they keep on saying that it will take some time. While tracking online he shipment shows the message of "out for delivery" since 10th january 2019. But our client did not received the parcel yet. The parcel contains extremely important documents and it has to be reached in time. But 3-4 days ago, a person from dtdc called us that the shipment has been destroyed due to incorrect address. How can they destroy the parcel?
Even in worse case scenario, they can charge us and send the goods back to us if those were not delivered. But they cannot destroy our parcel. This is the last time that we are submitting this complaint.in case, we still do not get any response from dtdc, we will be forced to take legal action them.

I booked a consignment (Consignment no v[protected] on 6/02/2019 and i was charged extraorbitant price of 500 rupees for delivering consignment within 72 hours but i did not recieved my product within the promised time so i called customer care 10 12 times then they again promised to deliver product on priority basis till 12 feb but were not able to deliver on 12 feb i am contacting them for refund as they were not able to deliver my product within 72 hours and the next commitment date even after paying extraorbitant price now they are telling me to contact franchise from where i booked the product and franchise is telling me to contact customer care i have been calling both the franchise and customer care both are blame shifting each other no one is ready to provide me my refund

I have worked with most of the courier services a lot for a online shop that i have started. Dtdc delivery people are the worst when it comes to customer interaction.
In case i am not at home, they get irritated, and start being rude to me and say that they cannot leave the parcel in any other house or come to a nearby alternate. Am i supposed to be on leave and stay home waiting for the courier without going to office?
Delivery guy did not call me to give me a heads up as to when he will reach or the day he will reach and was extremely rude to me when i said i am not home for the taking the parcel.
Delivery guy name - ajaya rao mysore (According to true caller)
Delivery area - electronic city

I called the delivery boy salim of shyam vihar courier franchisee, he said that today i was given a lot of consignment, how can possible delivered so many consignment one day but in the status your franchise update, wrong by updating it has shown that the receiver not available. And along with your delivery boy said that you have to do the complaint then do the complaint no problem.

My courier supposed to be delivered to kanchipuram. But it has been in katpadi for almost 10 days. I tried to contact the katpadi brach to send the courier to kanchipuram. But they are not responsive. Very much disappointed. I will not use dtdc service again. Very very bad experience in dtdc.

Also i tried with kanchipuram branch to contact the katpadi branch. But here also i faced the same issue. They are not ready to take a initiative on this. I'm completely disappointed with dtdc courier service.

Hi. I booked a parcel for kerala from lucknow on 30th jan. I wanted to get it delivered asap, thats why i booked it from dtdc.
But dtdc provides pathetic services.

I was first told that the parcel will be delivered by 4th feb. Then on 6th feb, their dealers said that the delivery could not be made and the parcel in rtoed because they do not provide service on that pin code. Their representative first of all did not tell me initially that they do not have a service over there. He said it will be delivered and charged money for it. On 6th he said the parcel will come back to lucknow by 7th or 8th feb. Today he told the parcel is still in cochi and has not even reaached delhi. The parcel contained food items which i wanted to get delivered urgently.
But its been 12 days.. The parcel has not came back yet. And their representatives are clueless about the where abouts of the parcel. Plus they are saying they will not refund the booking money. I am nowhere at fault on this. Still i am suffering for it.

I booked it first time from dtdc thinking it will reach faster than the normal post. But dtdc provides pathetic services. At least i should have got my parcel back within 2 3 days. But its still hanging somewhere. This is consumer harassment.
So... Return my parcel asap. I am extremely disappointed by your services.

The dtdc consignment number is h85509699. An important original form of the document was sent through dtdc courier. They did not even inform the receiver about the courier even after mentioning the correct address and phone number.in the details of courier tracking, they mentioned that the area is non serviceable. The pincode of the courier is traceable to the vendor. They should have mentioned that the area is non serviceable and they should have rejected to take up the delivery of this courier. They wasted my money and also time. I request you to take an action on this type of cheap practices followed by the courier partners in order to mint the money without equality service to the customers.

Courier shipped from shimla on 5th feb and on 9th of feb tacking number showing for out of delivery. But now it showing "door closed" status but courier guy not visited to my home. I contacted customer care not help from there.
Tracking number: d47322956
Reference number:[protected].
Courier contains electronic item and i am getting worst experience.