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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 279

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P
Prerna1207
from Mumbai, Maharashtra
Feb 11, 2019
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Address: Mumbai City, Maharashtra, 400076

My package is in mumbai ghatkopar courier office since 9th feb, Courier tracking number is 'D48872270'. Its showing status as "Not Delivered(RECEIVER NOT AVAILABLE-(CIR))", but they didn't call me before any attempt. And even after 9th feb, no status updated not even for today. And there is no working contact number is updated online for dtdc courier service. Could you please ask courier boy to call receiver before making an attempt.
Since last 3 months i am facing 4th time this problem with DTDc courier service.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Feb 11, 2019
Updated by Prerna1207
i am still for the courier and my number is active, i didn't received any call from dtdc courier service and still the courier update is out for delivery. Could you please help with this, or ask them to atleast update correct status.
My suppliers one from Faridabad and one from Ahmedabad used DTDC considering reliable courier service but unfortunately both consignments has NOT reached us. As per internet Faridabad Cargo (Z[protected] has reached Bawal on 7th Feb and since then stand undelivered and Ahmedabad cargo (D[protected] reached Bawal on 9th Feb stands undelivered.

courier not delivered - Comment #3347911 - Image #0
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    Shravan Chandrashekar
    from Bengaluru, Karnataka
    Feb 11, 2019
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    Address: Bangalore, Karnataka, 560066

    Tracking information for my parcel shows delivered. I have not received it. I haven't received any phone calls from delivery agents as well. I see lot of these complaints and DTDC customer satisfaction is mere 2%. Is it possible that DTDC is running a parcel theft scam?
    Consignment number: B61561825
    booked on 7th February 2019 and shown as delivered on 8th February 2019 17:48PM.

    This is pathetic as none of the phone numbers listed are valid numbers.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Sir Phonepe — transaction was successful but amount isn't credited to receiver please help sir transaction number P1902021808544646217151
    P1901311112334276582757
    The consignment no. H12740485 was given at uppal, hyderabad on 4th February 2019. We are not getting tracking details of the consignment till now. Kindly look into the matter, since the material has to reach urgently.
    My consignment number is M72948739 it has to be delivered by[protected], I haven't received till today and it's been 3 weeks now. There is no response at all from dtdc even after my complaint and my case number 13588738.

    As I was tired of calling every day DTDC and a lot of wait, I'm losing my patience.
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      D
      Devesh@82
      from Alwar, Rajasthan
      Feb 10, 2019
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      Address: Alwar, Rajasthan, 301001

      Upto today, i have not received my consignment number z83977818 booked from jaipur on 05.02.2019.

      On making query it was informed that it has been delivered on some unknown address to some unknown person.

      Pl arrange my article and take the strict action against the culprit delivery boy.

      Pl inform me suitably otherwise i will be bound to initiate legal action in the matter.

      Devesh sharma
      [protected]
      [protected]
      +1 photos
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      I book my parcel on dated[protected] but not received yet. it parcel used in my business its very important. consignment no. is Z85025348

      non receipt of my product - Comment #3348013 - Image #0
      Your kalamboli navi mumbai office not pic the call and my parcel no M72195275 not show in traking
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        Y
        yogesh nagloth
        from Indore, Madhya Pradesh
        Feb 9, 2019
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        Address: Shivpuri, Madhya Pradesh, 473551

        In shivpuri, I ordered my things from Maharashtra on 4th Feb but still not getting. I called number of times but he is saying the No service area. But my place is just 6 km from DTDC office.
        He is saying I have to pay delivery charges or wait for other product come to my area then only I will come.
        Else you come and collect it.
        What type of service it is & what is extra delivery charges.
        Already 5 days over the product came on 5th feb but the guy not interested.
        He is demeaned ur service.
        You should take action as early as possible.
        Yesterday I told him today you send my parcel else I will complain but still his response is negative.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Feb 09, 2019
        Updated by yogesh nagloth
        Consignment Number P49171681
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          A
          Ayaanaz78
          from Kolkata, West Bengal
          Feb 9, 2019
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          Address: 501203

          This is for the consignment no M70429424 that i booked this on 17th of September but i haven’t received it yet and whenever i try to contact the customer services they don’t respond properly the put the call on hold or do not talk at all, i have emailed also but haven’t got any response yet please see to my case and please make it deliver to me as soon as possible this is not the service that I expect from dtdc!
          +1 photos
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            M
            manish0874
            from Bengaluru, Karnataka
            Feb 9, 2019
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            Address: 560063

            My docket no is - z83743686, when i track my package in dtdc site it showing successfully delivered, but still i am not received my package,, please do need full action, this package is very important for me, below i mention my delivery address.

            Manish kumar das
            #85/247, 1st floor, 1st main,
            Vinayaka nagar, near happy homes girls pg, yelahanka, bangalore, karnataka pin - 560063
            Contact no - [protected]
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Prapul
              from Kakinada, Andhra Pradesh
              Feb 9, 2019
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              I have booked it from katpadi to wanaparthy but it still not reached if i am trying to contact the the office from where i sent the courier they are saying that it will deliver today from so many days and the person who needs to receive have asked about the status in his area office of dtdc then he said it was returned to the same person back
              What is this hell??
              And saying this a trusty courier company is this what you mean??
              My coinsinment number is c87722668
              It's is not delivered till now and showing rerouted and forward to facilitate
              What the hell it mean???
              Reply me???
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                F
                fh winnne
                from Noida, Uttar Pradesh
                Feb 9, 2019
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

                Hi,
                I am shivam singh from greater noida, here at greater noida, dtdc parcels always show that parcel received but it get delivers after 5-7 days after reaching greater noida and this is happening since 4-5 years. When i called the conserned person of dtdc greater noida center, they say that they havev inadequate manpower and this is they are saying since 4-5 years. Please look the matter seriously, because dtdc is getting defamed in greater noida,
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  N
                  Nand Ji Pandey
                  from Hajipur, Punjab
                  Feb 9, 2019
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                  Address: Ranchi, Jharkhand, 834008

                  My consignment no b90138740 dt 11/01/2019 sent by tanisq ranchi, but the same has not been delivered to me till date. Please check and hand over to me at the earliest please. I can't wait more. If i will not receive my consignment with in one week. I will lodge a fir against dtdt. Also i want to know the reason why delayed. I checked on your site, it shown delivered on 12/01/2019, this is not understand. Please track my consignment and hand over to me.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    V
                    Vivek Priyanka Aggarwal
                    from Mohali, Punjab
                    Feb 9, 2019
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                    franchise giving fake consignment slips to many customers

                    Address: Amritsar, Punjab, 143091

                    My pod no. Z83589140, has been hold by franchise owner mr. Sunil without any reason (Sharing tracking slip also)

                    Pod no. Z83589139 alloted me to punjab but delivered in bhopal. (Sharing tracking slip also)

                    Pod no. Z83589138 alotted me to punjab but delivered in maharashtra (Sharing tracking slip also)

                    Mr. Sunil is doing big scam and always giving false reasons.
                    Pls check details written...
                    +3 photos
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                    V
                    Vivek Priyanka Aggarwal
                    from Mohali, Punjab
                    Feb 9, 2019
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                    Address: 143001

                    This is to bring your kind notice that karol bagh new delhi franchisee owner of dtdc booking office mr. Sunil is giving fake consignment slips to many customers and doing big fraud with customers.
                    He is unnecessarily holding parcels of many customers. And when customer call on desk they give false reasons.
                    Mr. Sunil is doing big scam. I have all types of proofs.
                    Give tracking slips alloted to one location but delivering to some other location.
                    +3 photos
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      S
                      Sureshgopalrao Malothkar
                      from Hyderabad, Telangana
                      Feb 8, 2019
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                      Address: 560097

                      Sir/madam,
                      A courier document has been received in your dtdc, vidyaranyapura branch office in my name m g suresh from hyderabad (Country club). The delivery by mr. Gopal has called me over phone & denying to deliver this courier to my residence which is very near to vidyaranyapura & finally he is sending back to your head office which is intentionally negligience & non delivery of this important document in time to me.


                      This is first time experincing in dtdc, such a careless & negligience by a courier boy.

                      Regards
                      M g suresh
                      [protected] / [protected]
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        D
                        Dimpu Abothula
                        from Hyderabad, Telangana
                        Feb 8, 2019
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                        Resolved

                        Address: Nalgonda, Andhra Pradesh, 508116

                        I have ordered plants from bilaspur to bhongir telangana on 31-1-19 & on 7-2-18 dtdc website & got a msg to my mobile number saying parcel delivered successfully neither dtdc boy came my home or either they called me on my mobile number. Today it's 8-2-19... Their is no response by local contact number, mail, facebook...

                        Consignment no. Z84153286

                        Sender: chamen lal, bilaspur,
                        Himachal pradesh

                        Receiver:
                        A. Sandeep kumar
                        H-no-1-5-310, opp railway station
                        Bhongir, dist-yadadribhongir
                        Telangana-508116

                        Content-plants of value 800 rupees... Plz help me out getting my parcel.
                        +2 photos
                        Feb 10, 2019
                        Complaint marked as Resolved 
                        As the courier was shipped on 31-1-19 I recieved it on 8-1-19 at 6:45 pm after complaining DTDC thru Facebook messages & i should thank consumer complaints for helping me out in getting my courier...thanq
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        On 5th february, a purcel was sent to us from mumbai.the purcel was not received to us yet.we called cutomer support number of DTDC.but they did not response our call
                        our consignment number is M73178068
                        OUR CONTACT NUMBER -[protected]

                        parcel not delivered but dtdc website shows parcel delivered successfully - Comment #3345985 - Image #0
                        Parcel not received...parcel mumbai se mansa(punjab) nikla h...but track krne pr bathinda(punjab) dtdc office me pda dikha rha h last 4-5 days se...
                        dtdc bathinda vaale agents baat sunne ko ready nhi h...parcel urgent h.
                        pls resolve it as soon as possible..
                        track no--m73294533
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                          A
                          Avenu
                          from New Delhi, Delhi
                          Feb 8, 2019
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                          Address: 431001

                          Dear sir
                          Our consignment number is d47998357 book on 24 dec 2018 to rspl aurangabad unit but our consignment not reached destination till date. One more thing where is my consignment and save or lost. When we track our consignment it shows a massage "in transit" but never shows the where is my consignment. Please resolve our problem and gives us information
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Parcel booked at 18 Janaury to Bilaspur still not delevered on 2 feb
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                            H
                            HARE KRSNA
                            from Kolkata, West Bengal
                            Feb 7, 2019
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                            Address: Hooghly, West Bengal, 712258

                            Hi there,

                            i'm visible disappointed and irate on the ongoing issue. Parcel was booked and it was supposed to be delivered to addressee in coimbatore. Parcel containing saree.

                            Tracking no- k16803738

                            the current situation is that the parcel is undelivered and the whereabouts of the parcel is unknown. If any parcel can't be delivered then it's utmost responsibility of the courier company to send the parcel back to booking office so that the person who booked can get it back however nobody knows where is it

                            is it stolen??who will take the responsibility ??? this is what we except from dtdc??

                            i want the parcel to be searched and be shipped to booking office. If not then please refund the money as it was containing a saree and as u know clothes aren't free. It cost something. Right???

                            dtdc franchise who booked this parcel already lodged complaint but to no avail

                            pls look into the issue at the earliest and resolve my issue at the earliest otherwise i will move this case to higher authorities if not here then https://pgportal.Gov.In/ here

                            thanks
                            harish sharma
                            [protected]

                            pfa
                            address
                            images of complaint and tracking no

                            to,
                            latha kalingarayar, 102, sms padmaja apartments,
                            sivaram nagar,
                            trichy road,
                            coimbatore 641045
                            tamilnadu
                            mob [protected]

                            from,
                            kavitha vijay
                            [protected]

                            previous complaint no- #13526851
                            +2 photos
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              L
                              Linda Chan
                              from Ernakulam, Kerala
                              Feb 7, 2019
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                              Address: 682030

                              Very irresponsible people.. facing issues many times.. my courier is at office from past two days..but no one is willing to deliver.. whenever i call they are speaking in a very harshly saying that we dnt have people and all.. they delivered courier in my same flat same day but didnt deliver to me.. when i spoke to them regarding this, they were talking very rudely .. all the other courier services are far far better than this.. these people don't want any customers.. they called and asking us to come to office and pikup the delivery which is not possible for everybody.. if they dont wanna deliver item, then y would they open the office and named it as courier service. I am fedup calling and waiting them.. the worst people i have ever seen and worst courier service DTDC, ernakulam, padamugal road, palachuvad..
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                S
                                Shubhty
                                from Delhi, Delhi
                                Feb 7, 2019
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                                I placed a courier on 23january, 2019. Today is 7th february, 2019. 15 days since i placed the courier but it has not reached since. I am calling every contact number of dtdc but they are not responding. I also wrote two e-mail but even they went unanswered. Ad it is a very important document. My shipment is from delhi to kinanur himachal pradesh.
                                The company has deceived me:
                                1. Even after 15 days my courier is stuck in shimla.
                                2. The destination is kinnaur, himachal pradesh but on the tracking page it is displaying mandi, himachal pradesh.
                                An urgent resolution is desired.

                                My consignment number is
                                (Z[protected]
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                I have booked a courier delivery service with dtdc services they have deliver the article broken. They have already charged extra for handling with extra care.
                                my consignment number is:V51845052
                                it is dtdc services

                                15 days since courier was placed. no details yet. - Comment #3346095 - Image #0
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                                  S
                                  Sadhana Srivastavaa
                                  from Delhi, Delhi
                                  Feb 7, 2019
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                                  Address: Jhansi, Uttar Pradesh, 284003

                                  1. I would like to bring undermentioned to your knowledge that i have booked a photo frame (Size 20 inch x 30 inch) on 29 jan 19 from jhansi to bengaluru (Delivery address:- shubhanshu srivastava, paradise enclave, 29, flat no -402, 5th and 6th cross,, sbm colony, brindavan nagar mathikere, bangalore, karnataka-560054). Photo frame was found to be broken at the time of delivery. The same was corresponded by my son through e-mail but no action has been taken till date. Dtdc invoice and images of broken are placed at enclosure to this letter.

                                  2. The cost of the photo frame along with photo was 4000 rs and the delivery charges for the same was 400 rs. Since the photo frame was damaged during transit the total amount of 2900rs should be paid to me.

                                  3. In view of the above, it is requested that the amount mentioned at para 2 above (2900 rs) should be paid to me by dtdc express ltd immediately.

                                  Yours sincerely,

                                  Sadhana srivastava
                                  (Mob no. [protected])
                                  Email id:- [protected]@rediffmail.com
                                  +5 photos
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                                    shank1984
                                    from Sagar, Madhya Pradesh
                                    Feb 7, 2019
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                                    Address: 560064

                                    I booked a consignment from Gwalior, Pinto park DTDC branch, Consignment no. G90316593 on date 29/01/2019 to Banglore. The consignment was having 1 treadmill and 1 multiple gym machine and when DTDC guy delivered it at Bangalore address on 5/02/2019 treadmill was badly damaged. mr. reddy (who received consignment) told them to take back but they denied to take back and then I informed at booking office at Gwalior branch but they too not responding well, please resolve my issue, damaged machine images are given at Gwalior office at the same time and I can mail you too. please call me or mail me back asap you can.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Sweat banka
                                      from Tikaitnagar, Uttar Pradesh
                                      Feb 6, 2019
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                                      Address: 226029

                                      My parcel was supposed to be delivered yesterday by mr vimal tiwari, lucknow. Since two days he s reaching my apartment but not willing to deliver to my flat which is on 7th floor. Though we have a fully functional elevator working 24*7, yet he gives absurd excuses to deliver like he'll have heary attack etc if he reaches our floor... If he s having such issues in his work, he s not fit for his job. People like dis create utter nuisance bcoz dey simply don't want to work n do dere job properly. Moreover he talks rudely n commands customers according to self
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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