DTDC Courier & Cargo Complaints & Reviews

I have worked with most of the courier services a lot for a online shop that i have started. Dtdc delivery people are the worst when it comes to customer interaction.
In case i am not at home, they get irritated, and start being rude to me and say that they cannot leave the parcel in any other house or come to a nearby alternate. Am i supposed to be on leave and stay home waiting for the courier without going to office?
Delivery guy did not call me to give me a heads up as to when he will reach or the day he will reach and was extremely rude to me when i said i am not home for the taking the parcel.
Delivery guy name - ajaya rao mysore (According to true caller)
Delivery area - electronic city

I called the delivery boy salim of shyam vihar courier franchisee, he said that today i was given a lot of consignment, how can possible delivered so many consignment one day but in the status your franchise update, wrong by updating it has shown that the receiver not available. And along with your delivery boy said that you have to do the complaint then do the complaint no problem.

My courier supposed to be delivered to kanchipuram. But it has been in katpadi for almost 10 days. I tried to contact the katpadi brach to send the courier to kanchipuram. But they are not responsive. Very much disappointed. I will not use dtdc service again. Very very bad experience in dtdc.

Also i tried with kanchipuram branch to contact the katpadi branch. But here also i faced the same issue. They are not ready to take a initiative on this. I'm completely disappointed with dtdc courier service.

Hi. I booked a parcel for kerala from lucknow on 30th jan. I wanted to get it delivered asap, thats why i booked it from dtdc.
But dtdc provides pathetic services.

I was first told that the parcel will be delivered by 4th feb. Then on 6th feb, their dealers said that the delivery could not be made and the parcel in rtoed because they do not provide service on that pin code. Their representative first of all did not tell me initially that they do not have a service over there. He said it will be delivered and charged money for it. On 6th he said the parcel will come back to lucknow by 7th or 8th feb. Today he told the parcel is still in cochi and has not even reaached delhi. The parcel contained food items which i wanted to get delivered urgently.
But its been 12 days.. The parcel has not came back yet. And their representatives are clueless about the where abouts of the parcel. Plus they are saying they will not refund the booking money. I am nowhere at fault on this. Still i am suffering for it.

I booked it first time from dtdc thinking it will reach faster than the normal post. But dtdc provides pathetic services. At least i should have got my parcel back within 2 3 days. But its still hanging somewhere. This is consumer harassment.
So... Return my parcel asap. I am extremely disappointed by your services.

The dtdc consignment number is h85509699. An important original form of the document was sent through dtdc courier. They did not even inform the receiver about the courier even after mentioning the correct address and phone number.in the details of courier tracking, they mentioned that the area is non serviceable. The pincode of the courier is traceable to the vendor. They should have mentioned that the area is non serviceable and they should have rejected to take up the delivery of this courier. They wasted my money and also time. I request you to take an action on this type of cheap practices followed by the courier partners in order to mint the money without equality service to the customers.

Courier shipped from shimla on 5th feb and on 9th of feb tacking number showing for out of delivery. But now it showing "door closed" status but courier guy not visited to my home. I contacted customer care not help from there.
Tracking number: d47322956
Reference number:[protected].
Courier contains electronic item and i am getting worst experience.

My package is in mumbai ghatkopar courier office since 9th feb, Courier tracking number is 'D48872270'. Its showing status as "Not Delivered(RECEIVER NOT AVAILABLE-(CIR))", but they didn't call me before any attempt. And even after 9th feb, no status updated not even for today. And there is no working contact number is updated online for dtdc courier service. Could you please ask courier boy to call receiver before making an attempt.
Since last 3 months i am facing 4th time this problem with DTDc courier service.

Tracking information for my parcel shows delivered. I have not received it. I haven't received any phone calls from delivery agents as well. I see lot of these complaints and DTDC customer satisfaction is mere 2%. Is it possible that DTDC is running a parcel theft scam?
Consignment number: B61561825
booked on 7th February 2019 and shown as delivered on 8th February 2019 17:48PM.

This is pathetic as none of the phone numbers listed are valid numbers.

Upto today, i have not received my consignment number z83977818 booked from jaipur on 05.02.2019.

On making query it was informed that it has been delivered on some unknown address to some unknown person.

Pl arrange my article and take the strict action against the culprit delivery boy.

Pl inform me suitably otherwise i will be bound to initiate legal action in the matter.

Devesh sharma
[protected]
[protected]

In shivpuri, I ordered my things from Maharashtra on 4th Feb but still not getting. I called number of times but he is saying the No service area. But my place is just 6 km from DTDC office.
He is saying I have to pay delivery charges or wait for other product come to my area then only I will come.
Else you come and collect it.
What type of service it is & what is extra delivery charges.
Already 5 days over the product came on 5th feb but the guy not interested.
He is demeaned ur service.
You should take action as early as possible.
Yesterday I told him today you send my parcel else I will complain but still his response is negative.

This is for the consignment no M70429424 that i booked this on 17th of September but i haven’t received it yet and whenever i try to contact the customer services they don’t respond properly the put the call on hold or do not talk at all, i have emailed also but haven’t got any response yet please see to my case and please make it deliver to me as soon as possible this is not the service that I expect from dtdc!

My docket no is - z83743686, when i track my package in dtdc site it showing successfully delivered, but still i am not received my package,, please do need full action, this package is very important for me, below i mention my delivery address.

Manish kumar das
#85/247, 1st floor, 1st main,
Vinayaka nagar, near happy homes girls pg, yelahanka, bangalore, karnataka pin - 560063
Contact no - [protected]

I have booked it from katpadi to wanaparthy but it still not reached if i am trying to contact the the office from where i sent the courier they are saying that it will deliver today from so many days and the person who needs to receive have asked about the status in his area office of dtdc then he said it was returned to the same person back
What is this hell??
And saying this a trusty courier company is this what you mean??
My coinsinment number is c87722668
It's is not delivered till now and showing rerouted and forward to facilitate
What the hell it mean???
Reply me???

Hi,
I am shivam singh from greater noida, here at greater noida, dtdc parcels always show that parcel received but it get delivers after 5-7 days after reaching greater noida and this is happening since 4-5 years. When i called the conserned person of dtdc greater noida center, they say that they havev inadequate manpower and this is they are saying since 4-5 years. Please look the matter seriously, because dtdc is getting defamed in greater noida,

My consignment no b90138740 dt 11/01/2019 sent by tanisq ranchi, but the same has not been delivered to me till date. Please check and hand over to me at the earliest please. I can't wait more. If i will not receive my consignment with in one week. I will lodge a fir against dtdt. Also i want to know the reason why delayed. I checked on your site, it shown delivered on 12/01/2019, this is not understand. Please track my consignment and hand over to me.

My pod no. Z83589140, has been hold by franchise owner mr. Sunil without any reason (Sharing tracking slip also)

Pod no. Z83589139 alloted me to punjab but delivered in bhopal. (Sharing tracking slip also)

Pod no. Z83589138 alotted me to punjab but delivered in maharashtra (Sharing tracking slip also)

Mr. Sunil is doing big scam and always giving false reasons.
Pls check details written...

This is to bring your kind notice that karol bagh new delhi franchisee owner of dtdc booking office mr. Sunil is giving fake consignment slips to many customers and doing big fraud with customers.
He is unnecessarily holding parcels of many customers. And when customer call on desk they give false reasons.
Mr. Sunil is doing big scam. I have all types of proofs.
Give tracking slips alloted to one location but delivering to some other location.

Sir/madam,
A courier document has been received in your dtdc, vidyaranyapura branch office in my name m g suresh from hyderabad (Country club). The delivery by mr. Gopal has called me over phone & denying to deliver this courier to my residence which is very near to vidyaranyapura & finally he is sending back to your head office which is intentionally negligience & non delivery of this important document in time to me.


This is first time experincing in dtdc, such a careless & negligience by a courier boy.

Regards
M g suresh
[protected] / [protected]

I have ordered plants from bilaspur to bhongir telangana on 31-1-19 & on 7-2-18 dtdc website & got a msg to my mobile number saying parcel delivered successfully neither dtdc boy came my home or either they called me on my mobile number. Today it's 8-2-19... Their is no response by local contact number, mail, facebook...

Consignment no. Z84153286

Sender: chamen lal, bilaspur,
Himachal pradesh

Receiver:
A. Sandeep kumar
H-no-1-5-310, opp railway station
Bhongir, dist-yadadribhongir
Telangana-508116

Content-plants of value 800 rupees... Plz help me out getting my parcel.

Dear sir
Our consignment number is d47998357 book on 24 dec 2018 to rspl aurangabad unit but our consignment not reached destination till date. One more thing where is my consignment and save or lost. When we track our consignment it shows a massage "in transit" but never shows the where is my consignment. Please resolve our problem and gives us information