DTDC Courier & Cargo Complaints & Reviews

Shipment is still not received and tracking showing as below. Not sure what is going on?

By calling them no response even they do not bother to pick up calls in first ring

Fri, 01st feb'19|17:20 hrs not delivered (Receiver not available - (Cir) pimpri, pune

Fri, 01st feb'19|16:20 hrs out for delivery pimpri, pune

Mon, 04th feb'19|11:51 hrs rerouted & forwarded from facility pimpri, pune

Sun, 03rd feb'19|16:58 hrs received at facility pimpri, pune

Sat, 02nd feb'19|13:50 hrs processed & forwarded tofacility shivaji nagar, pune

Sat, 02nd feb'19|13:43 hrs rerouted & forwarded from facility shivaji nagar, pune

Fri, 01st feb'19|22:12 hrs rerouted & forwarded from facility pimpri, pune

Fri, 01st feb'19|07:51 hrs received at facility pimpri, pune

Fri, 01st feb'19|05:20 hrs processed & forwarded to hub pune hub

Fri, 01st feb'19|04:42 hrs received at hub pune hub

Thu, 31st jan'19|18:41 hrs processed & forwarded to facility panvel, mumbai

Thu, 31st jan'19|18:03 hrs booked at facility panvel, mumbai

My name is sudipta sarkar and i had sent a package on 30/01/2019 through dtdc with secure pack from bangalore and i had paid rs. 600 for 1.8 kgs and i was told that surely it would reach durgapur by 02/02/2019. And even when i checked online it shows that it reached kolkata on 01/02/2019. But no updates after that. And today is 04/02/2019 and still my package is not yet delivered. We pay so much for express services so that our things get delivered on priority. Yet this is the kind of service that we get. When will my package get delivered?

Contact number: [protected]

Hi,

I shipped my parcel which contains document on 15 jan from pune to kolkata but the parcel have not reached yet.
It is more than 20 days. The shipment address is:
Afshan khan
Indian institute of foreign trade
1583, chowbagha road, ward no 108, borough xii, madurdaha, kolkata, west bengal 700107

Kindly look for the parcel and get it delievered soon.

Revert back please asap

Please refer consignment detail f11277013 was deliver at hyderabad, item has reached on 1st feb 19 and still lying at your facility and not being delivered. The item was booked on 28 jan 19. Even after nine days item could not delivered. Please look into this matter and act speedy.
While booking item it was told that it will three to four day where as till date it has not been delivered which made me to appolise to consignee. I request you to take action against the defaulters who defames the name of the company. Thanks and regards for favourable action

Item was shipped on 2nd February and till now no details on tracking how to see where about a reply asap ..

On 25th january 2019 i received a message saying that my nexa card is being dispatched.
On 3rd february 2019, i got the sms that package is being delivered to some person name "sogn" (As per the online tracking system).
That is not my name neither i have any kind of relation to this person.
My name is : anuj kurchania
Correct delivery address : 1473 25th main 26 cross sector 2 hsr layout banglore 560102.

Attached is the online tracking screenshots.

I've couriered a box from pune to surat. The box packaging was done in front of me and the dtdc employee. The package was delivered on time but it was torn and inside was damaged badly.
The cloths inside the box was damaged. Box containing chocolates was damaged and 2-3 chocolates were missing from the box. I've attached the pictures of the same. Your service is very poor. I want you to take a note of it and i want some action to be taken because it is a serious issue.

I have booked a parcel in dtdc courier from nizamabad to hyderabad vide booking receipt no. D48754743 on 24/01/2019.
After repeated enquiry the parcel was delivered after 7 days on 31/01/2019.
Generally it should have been delivered in1 or 2 days.
The received parcel was tampered and and additional tapes were put by dtdc.
The parcel booked contained 71 hand made bath soaps and 3 bottles of hair oil, but the delivered parcel has only 44 soaps and 3 bottles of hair oil.
Hence 17 pcs of soaps was short delivered.
I request you to kindly look into the matter and compensate for the loss.
Total value of short items is rs.1, 360/- (17 soaps @80/-).

I placed a shipment in afternoon today, the staff of dtdc office koregaon has entered the wrong postal code, it was supposed to go kerela 680012 - they are posting it to 680021 instead to cochi, when i call them they are not answering, the office address is

“”dtdc courier, north main road, sukhwani park, behind teri rajput dairy, koregoan park., pune, maharashtra 411001”” office number ‭[protected]‬

Please tell them to deliver at correct address, it is very important — - joy - thrissur kunnathaghady. 680012. Jio. Nambhorkava temple near cherwnnor house kerela-

I have sent a package from secunderabad which contain medical certificates. Its expected delivery (Tracking number is h[protected] was 31st of january and still its in transit.

I have sent this package to 400612 but its shows different destination pincode. I have tried calling kalyan office but there is no response. I will be in 10000 loss as its not delivered on given time.

I have not received my courier consignment no d49114455 booked on to soham surat 23/01/2019 from raju agarbatti karkhana near radha krishna mandir sanjay nagar raipur showing 28/01/2019 as delivered on raipur but it has not been received by me. And office number is not responding. Please check this consingment this complane. This is very importent part.

We have sent the shipment from bhavnagar - gujarat to vishakhapatnam - andhrapradesh on 28-jan-2019 and delivered at destination on 31-jan-2019.

Shipment was sent through airways so that shipment can reach the destination on priority and it would be safe and secure.

However, the shipment is damaged beyond repair.

Due to dtdc, i am in loss of rs. 94000.

Shipment tracking: i03370778

I have couriered my documents on 23rd november 2018 from sgpgims, lucknow to mr r k meena, section officer, csir hrdg office in pusa new delhi and upon tracking it is showing to be delivered on 26th november 2018. But the concerned individual is saying it is not received.
I want clarification regarding this. Also i would like to have pod for above shipment and would like to know who has received the document if at all it is delivered.
The shipment tackng id is z76834393

I have not received my courier consignment no b59899838 booked on 20/12/2018 from ashraya hotel to canara bank, barambe branch, haji imam ali chowk barambe. The status of the same is showing as delivered but it has not been received by me. I am working in the same branch and the documents sent was my official documents. Kindly look into the matter as the courier is not received in the branch. The local delivery agents are not responding to my calls and also not providing any information about the parcel. Kindly update the status asap else provide me the details of the person who has received the courier.

Hello

I have not received my Consigment No:- A41375120. The consignment was booked on 23rd January, 2019 and today is 31st January 2019. However I have not received the package.

The address where is was suppose to get delivered was:

My Address

188, Gangotri Apartments
Vikaspuri
New Delhi-110018
Phn. no:- [protected]

However it is showing delivered to somebody else with pincode 110019.

Need a resolution ASAP.

Thanks
Manami
[protected]

A parcel was booked from agra to bangalore using dtdc courier company, tracking no z79083408 dated 23/11/18, weighed 390 gms it reached dtdc banglore hub on 25/11/2018, as per dtdc site tracking information.

My complaint against consignment number z79083408 is registered successfully with ticket number 13136986.

After umpteen calls and emails and even lodging complaint on their site, i still havent received a single communication about the status of my content.

As a reputed courier comapny, atleast an email in written will have been a sincere effort to show they believe in customer satisfaction.

This has become pretty frequent in my locality the courier is demanding money based on the size, weight and importance of the goods. For an envelope he asks rs 10- 15 and few days back for a big box he was demanding rs 50 - 100. I mostly say no as i know it is not recommended until or unless required or stated.

But every time a dtdc courier comes my bp rises recently i demand the product deliver to not deliver through dtdc [sometimes i pay extra money to avoid dtdc].

This is just a courtesy call / complaint. If you feel like taking action, take action otherwise there are always other options for me.

I'm not going to pinpoint a particular person because my friends also stated its pretty common in dtdc other localities near my place.

We are waiting for important document through your courier under consignment number : z86095054. We haven't received any information regarding courier. Today we called to chengalpet office. They didn't give any response. Its very urgent to us.

Our one of the important client m/s. Vigar enterprises from delhi sent courier on 25.01.2019 through your network. We phoned up to customer care number in chengalpet branch ([protected]). Staff informed us that courier has returned to sender address. We asked them why you haven't make call to us. They told that we dont know and your area is not in service.

Our area is not in service means you had to inform at the time of booking itself. Otherwise you had to make call to us and inform the same. Atleast we tried to collect in your office itself.

We need your reply in this regard

Regards
For arogyam organic foods pvt ltd

Shipment was suppose to reach on 24th jan
Still in transit.
Dtdc staff is not sporting and not ready to help.
I want my shipment to be delivered asap.
I will never use dtdc in future.
As no point of contact is available to reach.
I requested you to kindly help.
My shipment number is
D45852516.

Thank you.

I lives always at my resident... My consignment no is z84680250 by dtdc
There is no any attempt to me nor any phone call and showing undelivered... They have done too late... It was showing same status from last 3 days and suddenly showed that it is undelivered.. I am feeling that dtdc only cheats to its customers. Please solve my problem and deliver my shipment