DTDC Courier & Cargo Complaints & Reviews

Mr. Rahul emp. No. S21007 m. No.[protected]
He called me on saturday for my parcel and said about not proper address in parcel, i told him address on call and even after six days parcel is undelivered and when i called him for delivery he talked rudely and misbehaved. And when i went to office he said i am not giving you parcel,. Do what you can do

I had booked a courier with dtdc in dtdc plus form market road office cochin. The document needed urgent delivery, so i had opted dtdc plus with inr 240.
In the portal it is shown that the delivery is failed due to non availability of customer. While checking t-with the customer, it is confirmed that no one is attended his office for delivery and his office was open through out the day.
While detailed inquiry it is noted that no one tried for the delivery since because of the holiday.

I had paid almost 5 times extra amount for assured next day delivery and due to the responsible action of the concerned staff the delivery is not happened and i loose the amount extra paid.

We have send the material from nashik to jagdalpur through dtdc courier dates sept 4, 2018 shipment p47767410 wieght - 2 kg dated - 4/9/2018 is lying pending rto parcel at your nagpur ro for the last four month. Dtdc local service provider is unable to return our material, we filed the complaint in dtdc customer support site and dtdc management but no response

My docket no. M71942278

My address
Zakir sodha
Prime metals plot no. 12 hari om industrial estate
Near smi circle phase 3 dared
Jamnagar
361004
M.[protected]

One gift parcel

Booking date 4/1/19 minimum 11days status not change n i talk your team not do not answer the same please clear my issue

Case no.1356516

Sender
Tina jain
Mumbai
M.[protected]

Complain no of 14/1/19
Case number 13502979 no update from dtdc
On monday it showed d47894811 consignment out for delivery at 11:24
And later in the evening "could not deliver".. None could be reachedat
[protected]
[protected]
[protected]
And today till now 14:50 hrs no news. None of your staff at hq ghy pick up calls.. First call go unanswered and on repeat call it says switched off or busy..

The purpose of fast courier is defeated.

The materials perhaps was air lifted for speedy delivery: but now it will be delivered at per road transport.

As a gesture of good will you should refund the premium charges and instead levy only regular charges for unnessary delay in despatch.

Please look into the matter. And deliver immediately.

My consignmnt no. Is z82277086.. My order was booked on 14 jan 2019 bt till no2 i have not received d parcel.. When i track the parcel it shows that the area is non-servicable.. Instead of dtdc courier company the parcels of other courier company easily come to my door.. Only problm arises with the dtdc courier.. Look into dis matter.. N solve it.. Can i change the address?

Consg no : k30626464
My given address is very much true and correct because i used to order from flipkart amazon from same address but now the dtdc guys were telling address is wrong. They didn't contact with me where my phone number was there written. I tried so many times to contact with them but their unprofessional attitude made me to lodge this complaint. Please give me my parcel. It's important. If it is not done then i have to take some legal actions

We booked a courier delivery containing an important document via dtdc on 27th december, 2018 vide consignment number: m80556815 but till date it has neither been delivered to the consignee nor its been returned back to us.

We have called up our vendor several times but he says that the courier is not being able to be traced.

We need the document urgently as its a very important document and a courier service can just not say its missing

Tracking id:d47834912.
Totally diasppointed with u r service of delivering
U peopl hav misrouted it 3 times and then delivered to someothr state... Atlst befor delivering u peopl did not even call. Is this how u r sysytem works... I ll. Make sure to take this matter to court.
1500rs money doesnt grow on trees for us...
I want my order back at any cost.
Do reply me asap!!!

I ordered a wrist watch which was shipped from mumbai on 4th of january 2019. The parcel"s awb number is m72676367. I constantly kept track of the parcel. And on 7th jan2019, online tracking showed successfully delivered to my address. I called the courier branch many times but got no response. Then i tried to trace their nearest branch, but got to know that they have shifted thier branch somewhere else,, after visiting 2 other branches of dtdc, finally tracked the location of the responsible branch. Inquired about my parcel there, they said come tommorow, the head is not here. Took the manager (Gautam) phone noand contacted him. He took note of my complaint and said i will inform you till tommorow, thenagain next day he said that he is working on finding the parcel and will inform as soon as possible, he passed 4-5 days making unusual excuses like deliver boy is on leave, he will come next week. After contacting him on next week monday (14th jan 2019),, he still gave excuse, so i asked courier boy's number,,, and talked to courier boy,. When i told him about the problem, he started lying on the face saying that i have delived the parcel to room no. 20 instead of room no. 19because i called and you only told me to do so (Which was a total lie). I even asked my neighbours of room no. 20 about any delivery of parcel, but hey replied negative. It is sure that the courier boy whose name is r. P singh is lying and has misplaced the parcel. When we started to ask him about the parcel as it was expensive, he just repeated that he has deliverd, i said him to come to my address and tell me where he delivered so i can take it back from the wrong address but he became angry and started abusing on the phone, he then cut the phone and never recieved any further calls.

F11204175. It is my tracking number... And I transferred Mumbai coloba to hassan Karnataka by courier in pocket it's contains some chocolates and 4headphones.. 3rd Jan 2019 DTDC courier service. I will transfer my items to hassan.. From that time till today date to 16th Jan 2019 date I cl customer care service no one Cal are recived.finally reached item to hassan16th Jan that package is damaged Items missing chocolates and what I do.. And my new vivo headphone it's comes with my new mobile..and that's not I'm used and I send to my frnd.. And it also missed

Consignment number: a43091279

Customer address:

Padmavathi#501, parkwood apartment, near narayana homes, beside coco cola factory, ameenpur, miyapur, 502032

A parcel was sent with above consignment number on 25th dec and is still not delivered to my customer.. Even a mail was sent. But no action is taken.. If call the concerned person seeing my number they dont receive my call also.

Plz take strict action and get my parcel delivered to my customer

Awb no.-. M72942198
Hello why my package is still not delivered to mentioned address. Nobody came to deliver the package. And nobody called at the mentioned contact number. So how this status is showing receivers address changed.
I have clearly mentioned phone no. And address and the status is showing undelivered. I request you to please deliver it as soon as possible.

Hi,
My booking at dtdc services in guwahati (Lokhra branch), tracking no.- k16570253, on 27th dec'18 is not delivered till 16 jan'19 at kolkata (Pin-700071). Please take necessary action of such delay of services. The document contained of some important company claims.
Kindly delivered the same urgent basis.

I'm attached the consignment (Slip) copy.

Regards
Jyothy lab ltd.
C/o, rajprotim agencies pvt, ltd.
Nh-37, betkuchi, guwahati, assam-781034.

I had sent a parcel from gandhidham to new delhi consignment no. A42823038. I had sent 5 packets of 500gms peanuts and a charger. Total weight being 2.79 kegs for which i was charged rs 390. The gandhidham office staff put extra tape on the parcel and made it secure. When it was delivered at the address in new delhi the parcel looked tempered and 1 packet of the peanut was missing. Does dtdc encourage such practices?

Hi,

I suppose to receive the courier from tirupur. On 14th jan'19 we were closed but dtdc stating that they have delivered the same on 14th jan'19.

Pls find the docket no for reference. Docket no - c86823447

Its claesens fashions pvt ltd company courier if its delivered pod should have company seal on it.
Pls help us to get the courier and share the pod copy

One of the worst courier services ever. Doesn't deliver the product even if we are not willing to come ant collect the order from the office they force us to come and collect in the office. Such # service they provide so much of boast about their services on their website. Yet they don't have a proper customer service number for us to call. The order had to be delivered on monday. Called in an odd time asked the delivery person to come in the afternoon instead the person forced me to come to the office and filled my order. I mean if i am going to collect the order why would i order it i would go all by myself. I have several times by now but nobody picks up the call. Do you people really work?? Or a bunch of people sitting there u just come there to time pass??? Senseless people

K16213440 consignment was booked for udaipur from jamshedpur city and the intended recipient was mrs sudeshna parija. However, the consignment was delivered to a wrong person at a different city.

It was clearly declared in the waybill that the consignment contains mobile phone.

Local dtdc office is not responding to calls. Kindly resolve the matter at the earliest and deliver the booked item to the correct address

Iam dr sreedharan residing at vadakkanthara, palaakkad, which is around 3kmtrs away from the dtdc agency located near marker road, palakkad, kerala. Iam urgently in need of one medicine. One of my friend despatched the same thorough your agency on last week friday (11/1/2018). Through track i could understand that it has reached palakkad on sunday. But they kept the abave item for 3days in their office moreover they misguided me by giving wrong information, sayind that owner requestes to come some other day. Sir, you canbalso check the track information (Fake). Today i personally approached and got the received the medicine.
By misguiding me they are cheating your reputed firm. It will affect the reputation oyf your girl. At least they should not do in future. When i asked the office i/c is blabbering something. Kindly look into d matter, do something positive. Awaiting your reply.
Dtdc manjakulam road, palakkad
Refni_c92092980
Thank you

My consignment was not delivered to me. Reason was my location was not in the serviceable area of dtdc. The product was returned to main branch without even a notice to me. I ride for 25 km to pick up the order but if they would call me i would have pick up from the nearest dtdc office which was 5 km. I had to ride 25 km instead of 5km. The service was pathetic