DTDC Courier & Cargo Complaints & Reviews

I sent my courier on 3rd jan 2019 and the courier man gave me dtdc slip and told me that he will deliver it by 4rth jan... I asked his contact no... He refused to gave... He said track your courier through this consignment no. Z85608896... But till today its not delivered... I called there they also did the same... They said ma'am we are doing but yesterday they also refused to help me... I want full compensation from them...

I haven't received my dtdc courier with the consignment no.:k16920466 but the status is showing successfully delivered.

It had my bank atm card and other important docs.
Receiver name is shown as security guard but no name or any contact number.
When i checked with the security they said they haven't received any.

Also, if it was supposed to be delivered to security, i should had received a call saying he is handing over to security.

I got no any calls despite being available at my house whole day.

Our supplier was booked above mentioned consignment on 16.01.2019 from bangalore which is not yet reached to my place - dibrugarh, assam.

On tracking we have found that the above item reached guwahati on 18.01.2019
(19:11 hrs) and it is showing no movement from there.

We had been to your dibrugarh office today morning, they assured us delivery by tomorrow
Morning, but now they have informed us the above mentioned materials still lying at
Guwahati which could not be uploaded for onward transit to dibrugarh.

Please note that these package are having mementos for a program which will be held on
Tomorrow morning, but due to negligence of your guwahati depot we have reached in a
Difficult situation.

Now we are requesting you to necessary step so that we can get it from guwahati by
Tomorrows available flight.

Thanking you

Awaiting for your quickest response

Regards
Suparna bagchi
[protected]

I sent a parcel through express delivery (Dtdc) and the component inside has been damaged. I also asked a hundred times if it would reach carefully and the dtdc center personnel said yes. I was heavily charged and received distorted packaging and product.
Very disappointed with dtdc and i demand for a reimbursement of my money towards damage of product.
My tracking number is : v49858424
My phone number is [protected].

My courier wasn't delivered to the address given. The dtdc guy didn't even give a call to my friend. Even though the number was provided. Consignment number is k16934064. My friend had to go all the way to collect it from the dtdc office today but it was closed. It is not possible each and every time to personally go and collect the items delivered through dtdc. Please make sure someone delivers it to the given address and give a call atleast to my friend if he's not available at home.

Consignment (Herbal health protien powder cost of consignment rs 7000/-) weighing 2.170 kgs not delivered yet tracking number b60690388 sent on 16/jan/2019 @ 10.30 am. When called to dtdc contact number [protected]. One mr sudhakar spoke and told the consignment not yet delivered and will be delivered on monday, he mentioned it was broken due to non packing properly and was not able to give proper reason of the status stating it will be couriered today evening.. Today it is on 19/jan/2019.. When i call for enquiry of consignment.. The packing was done after packing the ownder verifed sitting somewhere via cctv as the boy who was there in the office showed and confirmed the owner viewed the consignment via cctv. Kindly check the cctv footage and take action for mis appropriately handling consignment again opening and manupulating the consignment.. I do not understand what service they are delivering, i asked to share the picture as a courtesy i was expecting he would have called me as i had writtern my mobile number ([protected]) on consignment. The consignent was suppose to get delivered to my friend mr kirthikant in hyderabad and who is travelling on sunday morning to sweden.. The consignment was given on 16/jan/2019 promised of delivery within 48 hours still in bangalore office only.. Pathetic service the cost of protein drink which was sealed and viewed by the owner and confirmed after that only packed in dtdc courier office only.. Bill paid and receipt given for rs 505/-.. Please view the cctv footage at b/w 10.00 am and 11.00 am on 16/jan/2019.. Due to non delivery of consignment in time. Pelase take action and cancel the contract if needed.. This is really disturbing and i would have opted for post office delivery for less cost and peace.. I have transferred consignment from uk to india using dtdc services never had faced this kind of problem. I think this is a beautiful lesson from dtdc courier as the consignment will be opened and stolen during transit and never gets delivered. Please view the cctv footage and take necessary action.. It is really a big loss and energy loss talking, tracking and seeking answers for consignment.. If dtdc really cares for the cusotmer, kindly track and revert back to me, so that i can provide the sweden address to transfer with free of cost due to dtdc courier dealer not handling the consignment properly.

My docket no is d48415795 booked from delhi by air delivery & still parcel not received.. It has to be deliver to pune but deliverd to guwahati hub & it is very urgent for us that why we paid air delivery charges rs. 1850 / — i want my parcel today by air delivery else im going to register complaint against dtdc & vendor too in consumer court pune

I gave an envelope containing important business documents and had to reach to my brother in churchgate, mumbai, 400020, next day, saturday, on december 08, 2018 by 10:00am. Paid rs.280.00 for urgent next day delivery. Called the receipient several times on saturday, dec. 08, 2018 before 5:00pm but my brother had not received that envelope. That is my btother's residence. I inquired with dtdc's local office in bodakdev, ahmedabad 380054. Both owners - mr. Ravi lakhani & mr. Chirag lakhani saying lie that the delivery guy rang the bell but nobody opened the door. I explained to both of them, that it's a residence and there are always 5 family members and 2 servants living there. Finally on its own inquiry, dtdc was informed thst the envelope was delivered on monday, dec. 10, 2018 almost at 3:00pm - that happened to be the time for regular delivery. I called dtdc's bangalore head office and requested refund, & i was asked to call dtdc's bombay office, from there i i was directed to call mr tanuj of ahmedabad office. Howvwer, even after calling mr. Tanuj at least 25 times he has not answered his phone even once. It certainly does not seem like a good reputable corporation's behavior. It certainly seems like the responsible employees of dtdc do not care for company's honor & reputation to provide a committed service and if not, then refund the money charged for the service not provided. I am waiting for a positive response - thank you, yogen dalal. January 07, 2019. My phone # is [protected]. The case # asssigned by dtdc is 13218869. I had informed dtdc that i am a senior citizen and i don't have my own transportation. I had suggested that since i had charged the amount on my credit card, dtdc should refund that amount on my credit card without creating any more fuss. Pls resolve this immediately and urgently. Thank you.

Myself kezia from kochi. I had an order from bhagalpur to kochi vazhakkala thru' dtdc courier and consignment number is k16215082. From courier office they didn't deliver or even contacted in the contact number given in the delivery address but returned it. It's being more than one month and i haven't received my consignment yet.
Please do the needful at the earliest
Thanks

Refer d[protected] & d [protected]
Few days back we have received one small parcel only. Your delivery boy has not taken any signature.
After enquiring in kondhwa office, it was told that the another parcel is more than 5 kg, which will be delivered by cargo office of market yard branch.
Still we have not rec'd the second parcel inspite of following with branch manager priyanka.

Please expedite the matter.
A. Khan
[protected]

Ive booked a parcel from gurgaoun to dimapur and since the parcel have reached to guwahati. And the guwahati corriour service informed me to collect ot from their state since they dont have any transportation going to dimapur. How am i going to get it after i paid the service till dimapur. It will be very helpful i[censored]r service assist me to get up to ma parcel. Con. No z82747375

Dear sir,
My father couriered some food items on dated 05.01.2019 with tracking number:d44635543, but still my courier is not delivered to the mentioned address and online status is showing as parcel delivered on 14.01.2019. Still courier notinformed me about the same.
I am trying to contact chennai dtdc office many times, earlier they said that they will search and delivered the same, then they said that they delivered the courier to wrong address, they will pick up from there and return my courier but now they stopped receiving my calls, i used to calls them more than 50 times in a day.
Please resolve issues and try to search and deliver my courier asap. This is totally irresponsible staff of dtdc.

Regard:

Ashish kumar
Mob.[protected]

While in principle i have no reason to complaint here, i think the courier company can go that extra mile to meet customer expectations.

I sent a letter from pune to mumbai to a bank. Unfortunately the bank shifted on the other side of the road about 50 feet ahead.

The letter returned stating that the addressee not found at the specified address. It was an official letter directed to bank not an individual.

If the courier delivery guy had informed in his mumbai office and someone would have contacted me or the bank, the matter could have been easily solved and the bank building could have been easily located being shifted just a few feet away.

The letter simply returned and i missed my opportunity of a particular banking transaction that i needed to request them.

While i can not blame courier company, they have an opportunity to improve in such cases and go that extra mile to make delighted customers.

Consignment no d47465602 was supposed to be delivered by 15th jan 2019 as said by dtdc person in aundh, pune but has not delivered yet. This is gross behaviour from dtdc team. I have been calling since last 2 days but no results. It has reach rewa mp on 17th jan but still not delivered. Can you please help and get it delivered asap. Its an urgent package.

My father sent a courier from kakinada on 9th jan to hyderabad. We have not received it yet even by 18th jan.in tracker i can see that courier received at facility in hyderabad. It is rotating within hyderabad between different facilities back and forth. I went to facility at gachibowli (Raidurgam, prasanthi hills) to collect it, but the persion over there is highly unresponsive and rude. Did not even check the shipment status and asked me to wait for 2 hours so that he can check the courier.

[protected]
B60857176
Always misplacing our courier to competive field concern.
This is not the first time for them to be misplaced, they repeat this often.
Last month also the same incident happens but we ignored. But if it happens always we should take some action regarding this. So take some necessary action against this. This should never repeat in future.

Hi sir/mam,

If you were able to check the shipping status of this consignment no. B59012737, you will come to know how bad your service is as the courier has been booked for delivery on 24th octooct 2018 from bangalore to up and it was not delivered to the consignee or it hasn't been returned to me still. Even after contacting the local courier office several times and sending mail to dtdc official email id, still i haven't got any response. Forgive my language as i am very much frustrated with the service you are providing.

No one in the dtdc team knows where is my document? Some says its in frazer town, some say its in kothanur.

We have called most centers of dtdc and received a different revert. This is a very urgent document and i lost a whole day cause of inefficiency of dtdc team.

This is the first and last time i will use dtdc couriers. Everyone is running like headless chicken, no clue whats going on.

Consignment number - v[protected]

Firoz - [protected]

This is the second experience with dtdc nashik indira nagar branch and it's getting worse day by day. I got a call from dtdc person in morning that there is a parcel to be delivered at my home which is in indiranagar and the person was asking me to come and collect the parcel from their office. Is this why anybody books anything through courier. Dtdc just has the name of door to door courier they never serve as per their name. Plus the person named satish from dtdc indira nagar branch is the most irresponsible person on earth.. Thanks for letting me be sure never to book anything from dtdc..

Pathetic service guaranteed

Still my courier didn't reach.. And also it is not showing online update. Calling to dtdc office giving reckless answers. How many days you will take it. My consignment no. Is d47639142. Sent on 12 from ongole to delhi it iss showing online tracking up to 14-1-19 only in vizag after that it is not showing. Today date 18 how many days it will take. They said it will take only 4 days to reach from ongole to delhi. Now i want to know the correct and current status of my courier.