Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Last updated Apr 19, 2024
Complaints 11613
Resolved
1310
Unresolved
10303
Quick Links
Statistics
Share
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
DTDC Courier & Cargo
Customer Service Contacts

DTDC Courier & Cargo Phone Numbers

Phone
+91 80 2536 5032
1665
1263
+91 80 2536 5039
627
824
Fax
+91 80 2551 4461

DTDC Courier & Cargo Websites

DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 285

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Soumya Narayan
from Chennai, Tamil Nadu
Report
Copy

not received shipment and delivery center lying about the location of shipment

Address:560029
Website:www.dtdc.in

My shipment was booked on 1st Jan but till date I hvn't received the same. When I am calling DTDC madiwala office they say it is in SG palya office. When i call SG palya office, they say it is in madiwala office. This is the same thing that us happening from last 2 days and they are updating wrong in system that the delivery has been attempeted 4 times although it is not. They are fooling the customers. If i don't get my shipment in another...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paul Augustine. Dorapalli
from Vijayawada, Andhra Pradesh
Report
Copy

parcel consignment no. h85050834

I sent a parcel with eatables on 31/12/2018. Till date it is not delivered after repeated requests and the assurances from the office. It's been out for delivery for the past one week. Yesterday evening they said that they will deliver this morning. So far nothing has happened. The agents in visakhapatnam and hyderabad have been very insensitive to my repeated phone calls....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
Mari Perumal
from Tumkur, Karnataka
Report
Copy

item not delivered I want refund

Address:643231

Pls refer consignment no c86061877.

The parcel contains custard apple fruit which has to be delivered to a cancer patient at my native in thirunelveli (Puliyangudi). The item booked on 31 dec 18 in a sealed box and was taken by the courier office at coonoor, whereas the items was not delivered, and i approached the courier office again and telephonically enquired the office, there was no response from the courier office.br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Website:www.dtdc.in

My consignment number is M68080174. The shipment was booked in the month of August from Mumbai, Goregaon east by Ganesh Patil to Bengaluru, Indian Air force station, Yelhanka with the Receiver name Sehyog Aneja
However the shipment got returned to Mumbai because of some issues. Its been more than 4 months now but nothing has been done against this.
When I called the customer care they told that Rishab[protected] is looking...
+13 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Ayatkhan
from Ranaghat, West Bengal
Report
Copy

bad experience

Address:Kolkata, West Bengal, 700017
Website:Dtdc

I used the service to send a courier from kolkata to bhopal on 4 the jan 2019 but on 8 the jan a message shows that the receiver refused the delivery when they didn't even call for a once later the service promised to deliver it on 8 the jan today but same thing happened such a bad service is it your way to provide the service on a high charge what kind of behaviour is this such irresponsible...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
kishore odd
from Jodhpur, Rajasthan
Report
Copy

regarding non delivery of urgent courier

Address:Jodhpur, Rajasthan

Sir i am from boranada, jodhpur 342001
Sir one of my urgent courier is with dtdc courier delivery man
But he doesnot deliver me at my door/premises
He from 200 meter away from my premises call me and said that please come at my location and get your courier
I will not come at your premises and his behaviour is also very bad

The contact no. From which delivery man call me [protected]

My...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
Irrfan Mohammed
from Alampur, Telangana
Report
Copy

package not yet delivered.

Address:515812
Website:DTDC.in

The package was shipped on[protected]
And while tracking it is showing it. Is delivered on[protected]. But still i haven't the package yet
After the repeated conversation with the delivery point they shown that it is delivered but the reciver had not signed.

It been 15 days that my parcel has dispatched but there is no signs of delivery till date....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:500049

Packed ayurveda medicines are couriered through dtdc vide docket no. H85614950, dtd, 4th january2019 from tirupathi by sri p. Madanmohan reddy of m/s lakshmi dhanavantari ayurvedic medicals, bazaar street, tirupati-517501, andhra pradesh to m sudhakar reddy, my homejewel, flat no.205, coral block, madinaguda, hyderabad., telangana state, india

The package of medicines were delivered to addressee's neighbor in hyderabad in open...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
0
0110ajeet
from Mumbai, Maharashtra
Report
Copy

not received courier

Address:Raigad, Maharashtra, 410201

Dear sir,
Greetings!!!

9th dec'18 consignment no. Z8534653, return to delhi, reason acknowledgements call not come, directly update consignment and return to delhi, against again rebooked 3st jan'19 consignments no. Z85346837 transit address - 410201, karjat but send courier rajkot branch, mistake 2 times.
Please help me these maters.

Kind regards
Ajeet singh
Mob. No. [protected]br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jai2277
from Gagret, Himachal Pradesh
Report
Copy

didn't received my consignment

Address:176001

Dear concern there was one of my courier which was booked in october 2018 and it's consignment number is z74868915 it was booked for kangra city in himachal pradesh. It's been 4 months now but i didn't received my courier mentioned above.
I confirmed from your dtdc office kangra branch but they are denied to provide me it's details by saying that we have no records for it as company destroy its all records within a month. It is highly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560035

Hello,

My package was delivered from rajahmundry on december 18th 2018 (Consignment number : h[protected]. I was suppose to receive the package to my home address on sarjapur road, bangalore 560035 on dec 21st 2018. It is january 9th 2019 and i am still waiting for the package to be delivered. I am calling dtdc madiwala and ambedkar circle branches. Madiwala branch asked me to contact ambedkar circle, the person of dtdc son...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tejay
from New Delhi, Delhi
Report
Copy

now not yet delivered

Address:Kurnool, Andhra Pradesh, 518502
Website:DTDC

This is tejaswi from bangalore in india i am doing online business most of them in north shipping sent through dtdc courier to south but south side it is worst service most of the parcel shipment to the proper address or so delayed. We r checking on online and it reached nandyal on january 2nd 2019 but they have not yet delivered, more than 6 days over. Customer went to the office and asking for courier but they are not responding correctly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Moloy Chakraborty
from Darbhanga, Bihar
Report
Copy

non delivery of consignment though tracker is showing delivered.

Address:560047
Website:www.dtdccourier.in; www.dtdc.com

The consignment vide dtdc awb no d48337075 was dispatched from salem, tamilnadu to kolkata. The consignment was shown delivered at 5.30 pm on january 7th, 2019, where as no parcel was received by me. Please look into it and ensure consignment is delivered without further delay. Hope i am knocking at right door. Please treat this as urgent as consignment contains sample for big order....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rekha Rani Rustagi
from Puranpur, Uttar Pradesh
Report
Copy

showing the fake delivery

Address:244412

Dear sir
I booked one parcel under tracking no. Z79983102 from chandausi district sambhal to manchanda medicos, shop no. 17
A/l marker, shailimar bagh n. Delhi - 110088.

But this tracking number shows successful delivery on 01/01/2019 whereas physically this parcel has not been delivered to the receiptent till date

Sir can you please help me to locate the parcel and where about of person to whom...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaishnavi m
from Srisailam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international package with customs pre-paid

Address:Hyderabad, Andhra Pradesh, 500016

I placed two very expensive orders from a website called feelunique which is a uk based service. The details of my order are 1.) connote#:[protected]
Alternate ref :x60135977
2.) connote # :[protected]
Alternate ref :x60135976
I even paid huge sum on customs and i chose dtdc as my preferred method of shipment. The shipment reached the begumpet hub which is the hub closest to my house. It was out for delivery...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Joshua Paul
from Kottayam, Kerala
Report
Copy

speed courier

Address:Hyderabad, Telangana, 500073

Doc no: v50816954

We have booked on 3rd jan by speed courier, but the item was not delivered till 7th, after following up and i went to dtdc office and collected, as the item was not delivered by them, and not as per speed courier delivery time, the courier should be considered as normal and refund the difference of charges between speed and normal.

Dont use dtdc for speed courier, when ur in emergency, they...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dushyanth Simha
from Bengaluru, Karnataka
Report
Copy

didn't get my courier

Address:Nellore, Andhra Pradesh

I have placed courier on friday i. E 04/01/2019 in nellore. The courier supposed to come monday i. E 07/01/2019 to bangalore.
Today the courier is very important for me. But i didn't get.
You guys should not do like this.
Your services are very bad.
Now who will take responsibility.
Because of this reason i loss my 25k. You guys wasted my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ganjam, Odisha, 761002

My consignment no h83700739 from visakhapatnam to gopalpur.
I received a call this afternoon from golabanda office that the package had reached their local office and that i will have to come to their office to collect it. I requested the lady on the phone to please send it to the address on the courier or atleast to the main gate near our place where we can come to collect. She said it is not door to door service and we will have...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
ashna singhal
from Kolkata, West Bengal
Report
Copy

package spoilt

Address:Kolkata, West Bengal

I had made a courier of chocolates through dtdc (Tracking id:d[protected], on 29th dec 2018. The courier was strictly asked to be delivered within 3-4 days, and the extra charge was also paid, but due to carelessness of the dtdc employees the parcel got delayed as a result of which the entire package of chocolates got spoilt. I appeal for a refund of my charges asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
I
Issac Singha
from Solapur, Maharashtra
Report
Copy

courier returned without consent

Address:Nashik, Maharashtra

Parcel wasnot delivered and send back without conset, complaints are as follows
I) i was not contacted on mobile phone as mentioned on the parcel
Ii) being in indian army we except our couriers to reach us on time, being away from family, and after contacting dtdc upagar, they refused to deliver the courier to army area before evening calling stating it as restricted area
Iii) dtdc upnagar nashik branch on calling them...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy