DTDC Courier & Cargo Complaints & Reviews

Doc no: v50816954

We have booked on 3rd jan by speed courier, but the item was not delivered till 7th, after following up and i went to dtdc office and collected, as the item was not delivered by them, and not as per speed courier delivery time, the courier should be considered as normal and refund the difference of charges between speed and normal.

Dont use dtdc for speed courier, when ur in emergency, they dont have resources to deliver next day like blue dart etc. I tried for more than 4 times, every time it got delivered as normal courier only.

I have placed courier on friday i. E 04/01/2019 in nellore. The courier supposed to come monday i. E 07/01/2019 to bangalore.
Today the courier is very important for me. But i didn't get.
You guys should not do like this.
Your services are very bad.
Now who will take responsibility.
Because of this reason i loss my 25k. You guys wasted my money.

My consignment no h83700739 from visakhapatnam to gopalpur.
I received a call this afternoon from golabanda office that the package had reached their local office and that i will have to come to their office to collect it. I requested the lady on the phone to please send it to the address on the courier or atleast to the main gate near our place where we can come to collect. She said it is not door to door service and we will have to collect it ourselves from the office when i pointed out that the very meaning of having delivery adress on the courier was to deliver it there. The lady said she will not take such conversation and that i could talk to her manager as if i was being unreasonable. No manager has called till now. And my package is still with them waiting for me to travel all the way to their office.

I had made a courier of chocolates through dtdc (Tracking id:d[protected], on 29th dec 2018. The courier was strictly asked to be delivered within 3-4 days, and the extra charge was also paid, but due to carelessness of the dtdc employees the parcel got delayed as a result of which the entire package of chocolates got spoilt. I appeal for a refund of my charges asap.

Parcel wasnot delivered and send back without conset, complaints are as follows
I) i was not contacted on mobile phone as mentioned on the parcel
Ii) being in indian army we except our couriers to reach us on time, being away from family, and after contacting dtdc upagar, they refused to deliver the courier to army area before evening calling stating it as restricted area
Iii) dtdc upnagar nashik branch on calling them up, showed reluctance to even call the phone number before sending back the parcel

The discomfort to an indvl serving in army when a parcel in time could be imense, request to look into it
The photocopy of the dtdc recipt with tracking number is attached

Dear sir
I have not received a courier till date which was booked on 31.12.2018 at chennai to my office at madurai and today we are 7.01.2019. I have sent a mail to dtdc courier till date no reply. I also spoke to dtdc courier office at madurai-ph [protected] on 3.1.19 and they confirmed that courier will deliver the courier that day evening but we have not received. I spoke chennai customer care officer ph[protected] on 5.01.19 they also confirmed to deliver the same day but not received when spoke to them in the evening on saturday once they asked the details kept phone without giving any proper answer. It is an important document from a company who have account with ddtc. I was supposed to send the documents to mumbai after signing regarding a dealership agreement.
Literally fed-up because of dtdc

I booked one chess timer from vendor and they did dispatch courier thru dtdc from ahmedabad on 1st jan 2018 but that was still pending at dtdc hyderabad gachibowli office and no proper response from them while tracking and it was simply halted at their end without any reason. Very very bad courier company and delayed response from them. Moreover there is no customer care number to reach them and only there is mail. Even there is no proper response over mail while communicating with them.

The packet or courier was not received in in ddo, ddu hospital, hari nagar, new delhi-110064, the courier was sent from chennai on 8.12.18 shipment no. X[protected]Priority), but till date the courier was not received. I was contacted so many times to the dtdc office and customer care service but they did not respond properly or short out our problem. So that kindly look into the matter and resolve it early.
Dtdc office, c-196, mayapuri, new delhi

Regards,
Ddo, deen dyal upadhayay hospital, hari nagar, new delhi-110064

Shipment lost h84603701

I sent this shipment on 18th dec'18, till date the shipment is not delivered and there is update in tracking after wed, 19th dec'18|13:23 hrs

I sent repeated emails to dtdc support and also contacted dtdc personal but there is no proper action taken so far.

Please return the shipment to origin asap as my this is time sensitive shipment and there is no use delivering now. Otherwise i will take this to consumer court.

My parcel consignment no d46338288
I have delivered it on 19th december 2018 to hydrabad nd still didn't get my courier yet. Even i don't know where my courier is... Even when i track it is just showing in transit for last 20 days it is showing this only... Nd no update of my parcel is showing in the site... I even called to bangalore branch hyderabad branch but they did not help me in any way... I even called to guwahati branch but they also did not help me... Even they don't know where my parcel is... I have important documents in it nd i want my courier plz.. I very frustrating behave from dtdc courier services... Now it is almost 20 days nd still it did not recieve my courier nd even don't know where my parcel is... Plz help me... It's really frustrating nd i don't know where my courier is... Dtdc did not help me either..
Plz help me to get my courier... It's really urgent..

I ordered one saree in mangala sarees they send the product through dtdc, the tracking number is k16424461, courier received by chandha nagar branch dtdc hyderabad, without any intimation to me they returned the product to rto karagpur, the seller contacted the rto karagpur they told them that didn't receive the product, so where the product gone??

B61024008 is the consignment number. The courier contains very important documents. While on the parcel and on the receipt, the pin code is correct but while tracking it, i came to know that the dtdc representative has entered a wrong destination pin code. I have been trying to call on the customer service numbers, but the numbers are not functioning

My consignment no D46663900 had reached lake view Kolkata office on 1st January. Today is 6th January and I have not received my consignment in 6days that too at kolkata address. Instead of delivering consignment to my address I am getting call from DTDC office on 4th January to collect it from their branch and if I don’t collect it they will return it back to the sender. Instead of delivering it to my home address they are threatening me of sending it back. I was out of city so I sent my person to lake view DTDC office. People at the lake view office didn’t gave it to my person and said that your consignment is out for delivery and you will receive it by 4th evening or 5th morning. Today is 6th January and I have not received my consignment.At first they called me and threatened me that it will be sent back. When I send my person they said it’s out for delivery and after 24hrs also I haven’t received it. I don’t understand why would I receive it from dtdc office when we pay for delivering it at address. I want a written explanation for this delay at email id [protected]@gmail.com. You can contact me at[protected] and [protected]

Hi,
I have with full faith and trust in DTDC, i sent my baggage from UK to india on 17th Oct 2018 which till date I have not received in india . Now they say that the baggage is lost and they will not be giving me any compensation for their mismanagement and poor service .
I even have contacted the Vice President - India and still waiting for a response from them but they are also unable to help in this case saying UK team will deal .

Kindly request you to help me get my compensation.

I was supposed to receive a package through speed post.in addition to not receiving it, the employees concerned we're very rude and told me to do whatever i could. They also told me to come and pick up my package by myself. I informed them that i had called them about a 100 times and that there was no response. They said that i should have called many more times and that they do not have to answer any of my questions. It is very disappointing to be treated with such disrespect and negligence even after paying the charges in full price.

Premium services taken 8 days to deliver within india

Dear sir/ madam,
Though booked through their premium service dtdc took more than one week to deliver the material within india. It must be a shameful situation for them. This is an example how they are in real life apart from their sky touching claim. Even indian post speed post usually takes 3 days for delivery any where in india and their charge around 8 times less than dtdc. I am giving the details of that consignment as below:

Origin: pandua, dist: hooghly, west bengal.

Date of pick-up:[protected]

Destination: puduchathiram, dis: thiruvallur, tamil nadu.

Date of delivary:[protected]

Material: devotional

Charges : 400/- (Four hundreds)

Security pouch no. 30363832

Consignment number: v51011904

Category: premium (Value added service)

Now, i need a proper compensation.

Feel free to contact me if you have any queries. Kindly acknowledge the receipt of the mail.

Myself aritra biswas, now i am staying in rajasthan. My sister sends to me important medicine by dtdc courier on 28/12/18 from islampur (Pin-742304), murshidabad, wb. They are received & committed that, after 4-5 days this product will be reached. But till date not reached in rajasthan. And most important matter is medicine only taken from government health centre, i can’t buy anywhere in india. Medicine course twelve months & doctor strictly says medicine should be taken continuously; it should never be a gap. But till date medicine is not received and my medicine has ended yesterday. If dtdc do not want to reach my medicine like time, then who take responsibility for whatever happens?

Seriously i am afraid about this. Please take necessary action against dtdc.
Continuously follow-ups with dtdc manager by phone. But they’re not serious about this issue. Today finally my sister goes to the dtdc office and request to them but result is zero. After that they are “insulting my sister” and they are not taking any action.

My consignment no. V50351435 is booked on 31.12.2018 from jamshedpur, for jagdalpur, but did not dispatched till 05.01.2019. Also charge of service is high i. E. Rs. 230, instead of rs.120/-. Also your office did not give any satisfactory answer. My packet is at raipur from last three days. It is a non professional behavior from your end.
Try to resolve the matter on urgent basis.

This is rammohan reddy from axis bank ongole branch employe
Iam sending courier on dtdc ongole branch elephant tree centre branch[protected] pod no - h84848143 sending address healthindia tpa from mumbai. But courier not received till now it is very important documents original bill's iam already given complaint also but no responding. Please search my courier immideatly as early as posible

I have booked the letter for bangalore on 31.12.2018, from allahabad. Consignment no. Z80181061.
Status shows "office closed or door closed". This is strange as the letter needs to be delivered to a flat in a big apartment, family members are always there. Hence, it is ridiculous, incorrect.
In spite of the fact that i contacted over phone on 3.1.2019 and 4.1.2019. Letter has not yet been delivered.
May i hope that proper action will be taken against the erring officials! Further, necessary steps may immediately be taken to deliver the letter at the given destination under intimation to me.
Regards,
Ranjan ukil