Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: May 27, 2026
Complaints 11705
Resolved
1320
Unresolved
10385
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 287

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ravanala Pravallika
from Delhi, Delhi
Jan 18, 2019
Report
Copy

Address: Prakasam, Andhra Pradesh, 08592

Still my courier didn't reach.. And also it is not showing online update. Calling to dtdc office giving reckless answers. How many days you will take it. My consignment no. Is d47639142. Sent on 12 from ongole to delhi it iss showing online tracking up to 14-1-19 only in vizag after that it is not showing. Today date 18 how many days it will take. They said it will take only 4 days to reach from ongole to delhi. Now i want to know the correct and current status of my courier.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    GOVARDHANREDDY DADIREDDY
    from Hyderabad, Telangana
    Jan 18, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: 502278

    We are cpf (India) private limited we are booked courier hyderabad to gajwel, telangana on 10/01/2019 up to now not yet delivered what is the issue can we know. And one more thing this package some important documents have we are given commitment 13/01/2019 but still not delivered please give details and clear my issue as early as possible.
    Can you please provide contact details and delay delivery issue who is the resposible can you please.
    Thanking you.
    Consignment number:h12327876
    Jan 18, 2019
    Complaint marked as Resolved 
    Delivered
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Subhajit Chakraborty
      from Digboi, Assam
      Jan 18, 2019
      Report
      Copy

      Address: Tirupur, Tamil Nadu

      I have a courier slip of dtdc from tirupur to chennai. The consignment number is d46682054. But on tracking online, it says no data provided and invalid consignment no. I have attached the slip. Please update my shipment. No response from customer care. Please resolve and track my shipment. My contact no [protected].

      I tried all means to track. Still no result.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      My consignment was booked on 15th September 2020. Consignment number is D92465061. On 18th September 2020, delivery boy called for delivery but he went to wrong address. When I told him where the correct address is located, he told that he will deliver it to me next day i.e 19 th September 2020. When next day I called him, he told that he returned it to the DTDC office and some other delivery boy will come for delivery but there was no response thereafter. On tracking online it says no data provided and invalid consignment number.
      My consignment was registered on 9th September from Bangalore to thodupuzha, kerala. Consignment number is B71655874. Still showing softdata upload status. I checked with the thodupuzha branch but they have not received yet. I tried to contact bangalore branch no one us picking up my call. Please help as it is very urgent
      I have a courier slip of dtdc from Hyderabad to adilabad. The consignment number is v62124320. But on tracking online, it says no data provided and invalid consignment no. I have attached the slip. Please update my shipment. No response from customer care. Please resolve and track my shipment. My contact no [protected].

      I tried all means to track. Still no result.
      DTD[protected] invalid bata raha hai plzz status bata do booking 24 july evening
      Mahesh Patil Wadje's reply, Jul 25, 2022
      Fast it is very argent
      Helpful
      5 other people found this review helpful
      5 found this helpful
      4 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        athreyaabhijith
        from Mumbai, Maharashtra
        Jan 18, 2019
        Report
        Copy

        Address: Bangalore, Karnataka, 560048

        My shipment with tracking z83371105 is not delivered. Inspite of raising several email queries, i did not get any response from dtdc. They don't even have any phone numbers stated to contact. This is pathetic service from dtdc.

        Please resolve and provide me the package as soon as possible. The status says wrong address, even though i've given the right address.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          shinodmon
          from Kunnamangalam, Kerala
          Jan 18, 2019
          Report
          Copy

          Address: 688005
          Website: www.dtdc.com

          My friend has sent a courier to me from west bengal vide consignment no. K16449124.

          Today nobody has contacted me from courier office regarding this consignment also this shipment has not arrived at local dtdc office (688005).
          But the current status is "not delivered (Receiver not available - (Cir)"

          Kindly do the needful to get me this courier today itself. Am ready to go and collect it from dtdc office. It's most urgent
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            rahulthakur17
            from Muzaffarpur, Bihar
            Jan 17, 2019
            Report
            Copy

            Address: Bokaro, Jharkhand, 827003

            Dear service team,

            I am really disappointed with your service, everyone pay for that our parcel, courier etc reach in our destination with in time, not to take more and more time, i have parcel important paper from delhi to bokaro jharkhand before six days but this package deliver after six working days. It is very irritating or disappointed to me. My dtdc courior tracking is v50814537, package was delivered with in 72 hrs but its too late.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Hi,
            I have send a consignment(LED TV well packed) from DTDC, Tirupattur, Tamilndau to Raghunathpur, Kolkata on 15.12.18. Today I have received my consignment but fully damaged my LED TV. I have already Declared my items with value of the product. So please tell me how to get my compensation.
            Siddhartha Ghosh
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              labuhty
              from Kohima, Nagaland
              Jan 17, 2019
              Report
              Copy

              Address: East Khasi Hills, Meghalaya, 793012

              It's been four days already since i sent my item from shillong and it is still stuck in guwahati. And i wanted it to be delivered to delhi by friday. But how is that even possible now? Can anything be done asap?? If this was the case i would have sent through other courier services that take lesser time to deliver products. Please improve your service and make customers your first priority. That is how you'll grow as a company. Otherwise it will be the beginning of your downfall. Please attend to this immediately.
              Regards,
              Your customer
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              I got a SMS stating that we are unable to delivery, but few days back only i received the coureier from Dtdc
              delivery boy didnot call me also and saying that address issue
              date of issue jan10,

              resolution is card should deliver to me
              call me at [protected] for aadress related

              AWB# [protected]
              The following awb number parcel is not delivered by DTDC and the team is not responding clearly also I did not find any complaint email address on website

              Consignment no. - A42558161

              Parcel was sent from Surat to Pune.
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I
                itsmahipal94
                from Delhi, Delhi
                Jan 17, 2019
                Report
                Copy

                Address: 125039

                Mr. Rahul emp. No. S21007 m. No.[protected]
                He called me on saturday for my parcel and said about not proper address in parcel, i told him address on call and even after six days parcel is undelivered and when i called him for delivery he talked rudely and misbehaved. And when i went to office he said i am not giving you parcel,. Do what you can do
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  vinodvarghese
                  from Perumbavoor, Kerala
                  Jan 17, 2019
                  Report
                  Copy

                  Address: 600083

                  I had booked a courier with dtdc in dtdc plus form market road office cochin. The document needed urgent delivery, so i had opted dtdc plus with inr 240.
                  In the portal it is shown that the delivery is failed due to non availability of customer. While checking t-with the customer, it is confirmed that no one is attended his office for delivery and his office was open through out the day.
                  While detailed inquiry it is noted that no one tried for the delivery since because of the holiday.

                  I had paid almost 5 times extra amount for assured next day delivery and due to the responsible action of the concerned staff the delivery is not happened and i loose the amount extra paid.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    P P Jain
                    from Pune, Maharashtra
                    Jan 17, 2019
                    Report
                    Copy

                    Address: Nashik, Maharashtra, 422101

                    We have send the material from nashik to jagdalpur through dtdc courier dates sept 4, 2018 shipment p47767410 wieght - 2 kg dated - 4/9/2018 is lying pending rto parcel at your nagpur ro for the last four month. Dtdc local service provider is unable to return our material, we filed the complaint in dtdc customer support site and dtdc management but no response
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rj Sodha
                      from Bhachau, Gujarat
                      Jan 17, 2019
                      Report
                      Copy

                      Address: Jamnagar, Gujarat, 361004
                      Website: www.dtdc.in/tracking/tracking_results.asp

                      My docket no. M71942278

                      My address
                      Zakir sodha
                      Prime metals plot no. 12 hari om industrial estate
                      Near smi circle phase 3 dared
                      Jamnagar
                      361004
                      M.[protected]

                      One gift parcel

                      Booking date 4/1/19 minimum 11days status not change n i talk your team not do not answer the same please clear my issue

                      Case no.1356516

                      Sender
                      Tina jain
                      Mumbai
                      M.[protected]
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sajal das
                        from Panaji, Goa
                        Jan 17, 2019
                        Report
                        Copy

                        Address: 781007

                        Complain no of 14/1/19
                        Case number 13502979 no update from dtdc
                        On monday it showed d47894811 consignment out for delivery at 11:24
                        And later in the evening "could not deliver".. None could be reachedat
                        [protected]
                        [protected]
                        [protected]
                        And today till now 14:50 hrs no news. None of your staff at hq ghy pick up calls.. First call go unanswered and on repeat call it says switched off or busy..

                        The purpose of fast courier is defeated.

                        The materials perhaps was air lifted for speedy delivery: but now it will be delivered at per road transport.

                        As a gesture of good will you should refund the premium charges and instead levy only regular charges for unnessary delay in despatch.

                        Please look into the matter. And deliver immediately.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        B61299782 I Posted the courier. In DTDC courier office informed me to within 2days our service provider will hand over to address. But I speak with the delivery person, he informed we will not give to that address you come and collect in our office. And it's not a request it's an order. So how poor response from the courier.
                        Without deliver my courier, you are showing receiver not available. Even everytime any one is always present at my place. kindly deliver my Document. It's my important Document.
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sbjain2306
                          from Indore, Madhya Pradesh
                          Jan 17, 2019
                          Report
                          Copy

                          Address: Dhar, Madhya Pradesh, 454221

                          My consignmnt no. Is z82277086.. My order was booked on 14 jan 2019 bt till no2 i have not received d parcel.. When i track the parcel it shows that the area is non-servicable.. Instead of dtdc courier company the parcels of other courier company easily come to my door.. Only problm arises with the dtdc courier.. Look into dis matter.. N solve it.. Can i change the address?
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          We have send the document from Pune to Jaipur through DTDC courier but till date the courier have not received and Status shown shipment deliver.

                          Docket No- P47178589

                          please solve the issue because of I have not received the consignment and its very important document. .
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Dipayan Junior Adhikary
                            from Hosur, Tamil Nadu
                            Jan 17, 2019
                            Report
                            Copy

                            Address: 632401

                            Consg no : k30626464
                            My given address is very much true and correct because i used to order from flipkart amazon from same address but now the dtdc guys were telling address is wrong. They didn't contact with me where my phone number was there written. I tried so many times to contact with them but their unprofessional attitude made me to lodge this complaint. Please give me my parcel. It's important. If it is not done then i have to take some legal actions
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            My package was found damaged when I received it even paying more for its packaging and having a "Fragile" sticker on it. I want full refund of my courier charges.
                            I have paid an additional risk surcharge too.
                            The packing done of the courier was improper and even after requesting a fragile sticker no one put it on the courier and my wedding card was all broken and the courier shop is not attending my calls
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              aneesh dev
                              from Pune, Maharashtra
                              Jan 17, 2019
                              Report
                              Copy

                              Address: Mumbai City, Maharashtra, 400053

                              We booked a courier delivery containing an important document via dtdc on 27th december, 2018 vide consignment number: m80556815 but till date it has neither been delivered to the consignee nor its been returned back to us.

                              We have called up our vendor several times but he says that the courier is not being able to be traced.

                              We need the document urgently as its a very important document and a courier service can just not say its missing
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Talking abusly to women customer on asking why the courier is not delivered
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Noorin123
                                from Kombai, Tamil Nadu
                                Jan 17, 2019
                                Report
                                Copy

                                Address: Uttara Kannada, Karnataka, 581401
                                Website: DTDC COURIER

                                Tracking id:d47834912.
                                Totally diasppointed with u r service of delivering
                                U peopl hav misrouted it 3 times and then delivered to someothr state... Atlst befor delivering u peopl did not even call. Is this how u r sysytem works... I ll. Make sure to take this matter to court.
                                1500rs money doesnt grow on trees for us...
                                I want my order back at any cost.
                                Do reply me asap!!!
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                I have given the shipment at dongri dtdc on 26th december 2018 and till now around 20 days it has not been delivered to bagalkot karnataka and no one is giving proper amswer of why it has not been delivered yet i want the proper response and compensation on this otherwise i will file a complaint
                                The person is not delivering the courier and threatening that he will not deliver as he is a big dtdc employee and do whatever we can the mobile number i received call was from
                                [protected]

                                My tracking id is awb no[protected]
                                He is aking extra money for delivering courier
                                I want tell u something ...i[censored] people r not able to dwlivery timly than close the services ...bcz u people charged as much u want bt u dont think why people gave that money bcz he need at time n u people just delay easily ...who is the resppsible for this delay n my loss ...
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  guysyoitsme
                                  from Delhi, Delhi
                                  Jan 17, 2019
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi, 110037

                                  I ordered a wrist watch which was shipped from mumbai on 4th of january 2019. The parcel"s awb number is m72676367. I constantly kept track of the parcel. And on 7th jan2019, online tracking showed successfully delivered to my address. I called the courier branch many times but got no response. Then i tried to trace their nearest branch, but got to know that they have shifted thier branch somewhere else,, after visiting 2 other branches of dtdc, finally tracked the location of the responsible branch. Inquired about my parcel there, they said come tommorow, the head is not here. Took the manager (Gautam) phone noand contacted him. He took note of my complaint and said i will inform you till tommorow, thenagain next day he said that he is working on finding the parcel and will inform as soon as possible, he passed 4-5 days making unusual excuses like deliver boy is on leave, he will come next week. After contacting him on next week monday (14th jan 2019),, he still gave excuse, so i asked courier boy's number,,, and talked to courier boy,. When i told him about the problem, he started lying on the face saying that i have delived the parcel to room no. 20 instead of room no. 19because i called and you only told me to do so (Which was a total lie). I even asked my neighbours of room no. 20 about any delivery of parcel, but hey replied negative. It is sure that the courier boy whose name is r. P singh is lying and has misplaced the parcel. When we started to ask him about the parcel as it was expensive, he just repeated that he has deliverd, i said him to come to my address and tell me where he delivered so i can take it back from the wrong address but he became angry and started abusing on the phone, he then cut the phone and never recieved any further calls.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Vijaykumar Manur
                                    from Mumbai, Maharashtra
                                    Jan 16, 2019
                                    Report
                                    Copy

                                    Address: Mumbai City, Maharashtra, 400001
                                    Website: DTDC complaint service

                                    F11204175. It is my tracking number... And I transferred Mumbai coloba to hassan Karnataka by courier in pocket it's contains some chocolates and 4headphones.. 3rd Jan 2019 DTDC courier service. I will transfer my items to hassan.. From that time till today date to 16th Jan 2019 date I cl customer care service no one Cal are recived.finally reached item to hassan16th Jan that package is damaged Items missing chocolates and what I do.. And my new vivo headphone it's comes with my new mobile..and that's not I'm used and I send to my frnd.. And it also missed
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Jan 16, 2019
                                    Updated by Vijaykumar Manur
                                    I think DTDC service is better than other service.. But nw im know how it was. DTDC service
                                    👎👎👎👎👎👎
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      mmanjrekar
                                      from Dharapuram, Tamil Nadu
                                      Jan 16, 2019
                                      Report
                                      Copy

                                      Consignment number: a43091279

                                      Customer address:

                                      Padmavathi#501, parkwood apartment, near narayana homes, beside coco cola factory, ameenpur, miyapur, 502032

                                      A parcel was sent with above consignment number on 25th dec and is still not delivered to my customer.. Even a mail was sent. But no action is taken.. If call the concerned person seeing my number they dont receive my call also.

                                      Plz take strict action and get my parcel delivered to my customer
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        Bhagyeshklr
                                        from Morjim, Goa
                                        Jan 16, 2019
                                        Report
                                        Copy

                                        Awb no.-. M72942198
                                        Hello why my package is still not delivered to mentioned address. Nobody came to deliver the package. And nobody called at the mentioned contact number. So how this status is showing receivers address changed.
                                        I have clearly mentioned phone no. And address and the status is showing undelivered. I request you to please deliver it as soon as possible.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Dtdc have lost my product and not bothering to reply me having tracking id no-K15251810
                                        Every time i complain but no one responding me...
                                        [protected]
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit