DTDC Courier & Cargo Complaints & Reviews

I am mohit, i posted an emergency courier to my homtown tehsil fatehpur barabanki as it was extremely urgent for me. They told me that it will be delivered within 48 hours, but its more than 8 days now and the courier is still not deliverd. My consignment no is v48040813. Even i went to dtdc franchise office and drop mail by franchise, but i can't received any conformation last 2-3 day. So need help to deliver my parcel and taken a action on this type activity.

Please help me out in this issue.

Regards,

Mohit sahu

On 26 dec marghirita courier center dtdc called me your parcel is in marghirita but thy didn't send the parcel further jagun dtdc center and the dtdc courier boy behaviour very rude. Please take a immediate action and itz mandatory to serve your service nicely and make happy your customers in my parcel address mention there jagun so why thy didn't send my parcel in jagun dtdc courier center

This is in reference to awb # b58820604. This consignment was sent on 31 oct 2018 and not received till date that is 04 jan 2019. The reason this shipment was sent back was said to be wrong aaddress but the address is correct. The delivery boy didn't even bother to call to confirm the address. The shipment has not yet been received by the store from where it was sent.
I called dtdc several times regarding this but every time they kept telling me that i'll receive a call back which ofcourse i didn't. I tried to talk with the branch manager several times but every time he was on a break.
The address of the office i contacted is 269, ground floor, lahari towers, albert victor road, 1st main, chamrajpet, bangalore - 560018.

I have ordered a photo book from zoom in app and i got information that it was sent to me through dtdc courier with ref. No. X60447925

I did not got the package delivered till date

When i checked status yesterday it shows that it is returning back due to incomplete address.

When i inquired local dtdc office, nidadavole over phone, they are telling that the address was not visible. They contacted the sender but they could not get any info as sender speeking in hindi. The answer is also not seems true.

I request you to please deliver the package with ref. No. X60447925 as early as possible to following address

Vishnu syam akondi
D. No.2-2/2-5/6a
Balaji nagar
Nidadavole
West godavari district
A. P.-534301

Hello sir
My consignment number is this x60444155
And i didnot get my delivery and not yet informed by the delivery boy and my status for this is showing returned by the destination but i did nt resturned
Delivery boy does not contacted yet to me on my number and it sel[censored]pdated the results
Please see towarss this my important doc and some stuffs are coming from. Mumbai but its undelivered to me

Hello,
My brother sent me 2 courier boxes from the uk to india via your so called "well renowned" dtdc courier services. The box weighed around 19.40kgs when the courier was packed initially from uk. I received my package after around 15 to 20days in india at aurangabad, maharashtra. One of the 2 boxes of the package was damaged, i mean it was sticked with the local dtdc courier tape... That's soo bad and disgusting about your work. I will attach the respective picture too for your reference. One had easily managed to cut/slit the box from upside and took the commodity from it. We argued at our local dtdc courier services office but they denied by saying that can't be happened we have cctv surveillance and #.. Please in future be safe and safeguard your valuables by avoiding such fake and irresponsible courier services and that's a sham on you all.

My package "tracking number d47217503" has been in transit since last month. The package has not been delivered yet and it has been showing "out for delivery" since 18th dec. 2018 (And today is 4th jan. 2018). The package was sent from delhi to dimapur and the package is showing guwahati hub (Dimapur). How long will it take when the destination is dimapur itself?

Date of booking :[protected]; awb no : k05630275
Booking origin ; rangpo-k82
Destination : kolkata-k88
Consignee name : amal dutta
Consignment delivery address : 6, royd street, idbi bank ltd
Abhilasha annex, kol: 700016
Contact no : [protected]

Sender phone no : [protected]

Till now the document was not received by consignee and also no tracking details shown by dtdc website

Please deliver the document as soon as possible it is a very important document

This is to inform you that your delivery person name "anil" is very careless in his work. My delivery address came under his delivery area but due to his careless and unprofessional behaviour, he always asks me to come to office to receive parcel. He is taking his job as granted and due to him your customers are suffering. I will file a case against him under the consumer law if this type of activity again happens. Take strict action against him.
Name of employee :- anil
Dtdc office :- ajmer road, kamla nehru nagar, rajasthan

Dtdc courier is worst service i never seen. With out contacting me they return back my parcel. Waste service so in future dont use dtdc courier service. Actually from vizianagaram my mavayagaru sent parcel to me and registered in dtdc courier now 15days over they have not called me and sent that parcel back waste service. Really have u know the meaning of courier. If it is urgent means what u people will do

DTDC Consignment (D[protected] status tracking says the package is delivered on 29th Nov, the package has not been delivered yet. Tried contacting the local DTDC office. They raised a complaint but no follow-up available on the internal complaint. The package delivery has been delayed for more than two months, yet it is uncertain if it is even trackable.

I booked one urgent parcel booking no
D44739637 dtd 25.12.2018 delivered on 02.01.2019. Parcel reached pune on 28122018, what is the reason pune office taken five days to deliver the parcel. Pl explain the reason for delay & who are responsible for this. Who will bear the losses due to delay delivered my parcel. Pl inform me on my mobile no [protected]

Hi,

My courier with dtdc is lost and due to very unprofessional staff i am not able to track it. This is my international id card which is used to draw my salary and other tax related information in country ireland.

Please fine this fraud company so that they learn a lesson and remove these unprofessional staff who doesn't even care to pick up call. It is mental agony to track them from outside india.

Complaint 1) my dtdc consignment number : b60675390. I am still not able to track this courier. To whom did they give it? The tracker says self.. This courier contains my international id card. First ask dtdc to track it and find it and send it to either sender or contact +91 [protected].

Complain 2) dtdc doesn't have staff who are trained. At the origin place the person who took courier didn't know he needs to take phone number as well. The sender was from small village so they will not know what info need to be given the person who eats dtdc salary should know his job. Train the people well who work for you.

Complaint 3) once phone number was given, the tracker showed it is delivered but it was not delivered. The person was my colleague who was supposed to collect it in pune and bring it to me as i stay outside india. However he didn't receive it. The tracker doesn't have full information.
Proof attached.

Complaint 4) after i tried to contact from dublin though international call. The person once received my call on mobile number and gave me another landline number. But nobody answered that number.. Proof attached.
Even my family did try calling them in india.

Complaint 5) when i again i tried to contact the same mobile number he lied to me and then started avoiding my calls. Proof attached.

Complaint 6) then i did send a message saying i am filing complaint hoping this will help to make them receive the call.. But it didn't.. Because they don't care about consumer complaints anymore.. It is part of there normal life i guess. I can see thousands of complaints here but only 98 got resolved.. How can we have a working system if this becomes a case.. Please take strict actions on these people so that they don't make such mistakes again and again..

Please help consumers, sometimes it is not about the value of the consignment but it is the importance of it.. This causes huge issues in ones personal/professional life..

Hope you will take care of it..

We have booked one consignment from bangalore to tumkur, karnataka on 26.12.2018 under c/no. B60488307. Till 03/01/2018 the same was not delivered. After searching tracking history we found the the said consignment was lying in tumkur hub from 27.12.2018. We are not expecting such type of service from dtdc. As we always despatch our documents, goods etc through dttc. Our e-mail i. D : seeds. [protected]@gmail.com

I have couriered one item which is delivered in a broken state, also not packed properly. The item is broken in so many pieces that it is not even recognizable. How can your employees be so irresponsible while packing something. Price of the item is 2000, also i have spent 1100 for the courier. I have given the money for packing also, then why it is not packed properly before delivering. I want my money to be refunded asap.

This kind of services are not expected from dtdc. I want some immediate actions to be taken from your end.

I feel very bad about the service provided by dtdc. Most of the time always happen to me. Consignment d47565526 book on 19th december 2018 but in tracking records it's say book on 22nd december 2018.
When i contact to customers care no.[protected]Hyderabad) they said it will be delivered by 2nd january 2019. Since 29th december there is no further update of my consignment. When i try to call any of dtdc care it says "destination number is temporarily out of oder". How pathetic they are.

Complaint by.
Soibam somola
Ph. [protected]

Con no: m72468955,
We have sent document to goa on 18.12.2018 and till now not received by the consignee wherein it is showing delivered in the system. It seems its been delivered at wrong place. Even after regular follow up with nariman point brnch till date dey donot have any clue nor they reply on this. They are not even ready to refund the money.

My mobile number - [protected]
My email id - manikantaswamy. [protected]@gmail.com
I should get response asap
What the ### services providing by you?, my shipment number H84192287 past status was "out for delivery" On 28/12/2018, till now it is not delivered, this is bull ###, I waited for past 3 days and nothing I received, no one is responding, what is this stupidness?, the shipment must deliver by tomorrow 10:00 AM, otherwise I will never trust this stupid courier service and I will tell to my frds about the same, close your business, such a losers all, tell me status by 10:00 pm today asap

C93156626 is not received.

Sat, 29th Dec'18|21:21 Hrs Not Delivered(ADDRESS OK BUT NO SUCH PERSON-(CIR)) --- This is incorrect status

Sat, 29th Dec'18|21:21 Hrs Not Delivered(ADDRESS OK BUT NO SUCH PERSON-(CIR)) --- This is incorrect status, no one contacted me.

Why are thy are contacting me to give the courier?? when will be the retry.

RTO Received At Facility - When is retry???

My dtdc courier dated 24th december 2018 ref no. D47511695 hasn't been delivered yet. It is showing order not delivered with comment that that address incomplete or wrong while i had provided complete and accurate address.

Such a pathetic service by dtdc. Earlier, they had said that the courier will reach within 6 days. However, it has been 10 days and order still hasn't been received.