DTDC Courier & Cargo Complaints & Reviews

Hello sir,
I haven't received my package which consignment number is Z85334468. The package had already reached the destination on 26th December and since 27th December, it shows 'out for delivery' but neither I have received nor they deliver to my address. I tried calling all the phone numbers they have provided but none of the phone numbers provided are working. All are out of service. That package is very important for me. Plz help.

Rgds
Rina

Hi,
I sent a courier to ludhiana via dtdc with tracking number z85713305. It was sent all covered in a bubble wrap as always but when received the package was all damaged. This is the first time i have faced this problem with dtdc courier.
My product value is ₹1300.
I either want the money as compensation or my product.
My contact number is [protected].

Do not go to dtdc for any courier work. Dtdc at anandnagar in ahmedabad is totally rude and useless.

Insults you if you want to check and question them for late delivery.

www.dtdc.in - avoid at all costs even if they are giving service for free!

Dtdc dtdc #dtdc_poor_service #dtdc_liars #dtdc_pathetic_service #dtdc_cheat_courier #avoid_dtdc_at_all_costs

Yr people still not giving delivery and telling us to do whatever we can! Rude, insulting staff at dtdc! Shameless!

Courier not delivered but showing status as delivered
Doc # x60292409 delivery is at tirupati.
From 27th dec 2018 onward courier status is showing as delivered. On same day i complaint about the matter to dtdc courier by sms.
I complaint two times to dtdc online, but no response from dtdc.
If we call local dtdc office, no one is receiving call.
Courier not delivered but showing status as delivered
Doc # x60292409 delivery is at tirupati.
From 27th dec 2018 onward courier status is showing as delivered. On same day i complaint about the matter to dtdc courier by sms.
I complaint two times to dtdc online, but no response from dtdc.
If we call local dtdc office, no one is receiving call.

There has been a courier send from kolkata to mumbai no v51681848 on 31 dec 2018
It was assured that it wil be delivered within 24 hrs for sure and was asked for extra charges fr the service
On first of jan 2019 when i expect the delivery... I get a call frm dtdc evening.. If im at home n courier guy is on its way.
N he didn't turn up... Neither calls.
It was an extremely important parcel which waa required by first afternoon.

N ur centre in andheri mumbai is the worst service of dtdc to be trusted. (Ops. [protected]@dtdc.com)

Im definitely going to complain n review every where fr this pathetic service n charging extra money for it and not delivering the job.

Tdy is second and still the courier has not reached me... Nd its extremely urgent as i mentioned earlier.
Im calling again n again to give my number but no body bothers to call back or pick up.
The lady is so busy to talk there as if she is doing a favour n whn i call up again n again dant pick up.
I have used dtdc earlier but this centre is the worst service of dtdc

DTDC is pathetic and cheat courier company. Avoid at all costs. They charge HIGH rates for quick delivery but never deliver on time.

This is nothing but cheating customers and making money! Fraud is the best word for this company.

AVOID - www.dtdc.in even if it is free! Do not send anything through this so called courier company.

AVOID DTDC Courier - DTDC Express Limited

CN NO/ Z 82322336 DT 26.12.2018 from Ludhiana is pending delivery at my home @ Bhubaneswar Bhimatangi as on date. On my several enquires with your main office & with Mancheswar BHUBANESWAR office I have neither got any cooperation nor a positive response.

Is it for this inordinate delay that customers depend on DTDC service?

Please facilate immediate delivery of the consignment at my place of residence immediately.
G N MISHRA
1380/A, NEAR LB 111 & Maa Jaidurga mandir. PH 2, Bhimatangi, Bhuabaneswr 751002

Sir,

I booked on dtdc courier c86006936 dec 14th 2018. Coimbatore vadvalli. When i asked my house owner yesterday if they recieved my cheque for payment of november month to my shock yesterday got a mail saying they have not received any mail. Please take necessary action on your staff for such negligence till today when i asked them cooly they said the cover is still in office and i had to book again for the the same issue and charged my rs. 20. My email is [protected]@outlook.com [protected]

Hello,
Dtdc courier and tacking id is z73563063.
There was a package from phagwara punjab to bangalore, the booking was done on 22nd nov 2018 and the delivered date has shown 28 nov 2018 but i haven't received yet. The last status is shown fazer town which comes under my area but not my exact address.

Please look into to and give the entire information of the delivery place and who might have taken it, if delivered.
Thank you

Shipment number: x30179921

Dtdc tried delivery on 27th december, 2018. However, we were not at home as it was during office time. The delivery boy named jishu sikdar promised to come back next day, which he didn't.

However, when have seen about the status of the courier, it says that, the delivery attempt was made again on 28th december, 2018 which is completely false.

I tried reaching dtdc kolkata as noted the numbers from internet, and not a single number was working. Tried reaching their customer care bangalore number with same fate! Terrible. How long will customers suffer from these things?

I have couriered my docments through below courier service -
Dtdc courier office (Mob no - [protected]), [censored]ole nagar, sangavi, pune - 411027, near [censored]ole petrol pump.

I have couriered my company documents on 16th aug 2018 from above mention courier service.
The person not gives me the docket receipt, so i cant able to track my shipment. My very imp official document couriered from this shipment is missing.

Need your support on priority.
Contact me on below mail
[protected]@ultraengineers.com
Mob no - [protected]

Myself pushpa i wanted to receive a courier from delhi which this dtdc person had deliverd to a wrong person now they are telling only stories since 15days when i started calling continuesly they now started saying we are not responsible you can reebook and take new cloth if you want the courier person itself dont know where he had given the percel as it is a prepaid they are not at all responsing to my quiries z79508314 it s showing alredy deliverd but i have not received any parcel

Courier has not yet delivered if i track it is showing it has come near by facility office but they have not delivered sent back it has come from surat to devanhalli idbi bank they have sent to chickabellapur branch because of wrong facility they have sent back its completely dtdc mistake they don't have organized properly no body take responsibility to solve it how to contact u people please deliver my courier no is a43141069

My courier was booked on 19 December. While booking, it was said that it would be delivered within 3-4 days of delivery, but it has not been delivered yet, even after registering complaints many times. I think that in this career of 40 years of mine, registering a courier in dtdc company is my biggest mistake. Now I will not repeat this mistake again in my lifetime.
Thank you so much for delaying my delivery. Also, no one is picking up the phone either in the booking office or in the delivery office, and when someone picks up, there is no response from the either side.
Consignment no. M70743189

Hi my order number is v50790576 i am fed up of you service. I was told and i paid so many bugs for next day delivery and it's been 7 days and it is not delivered yet. As this is food item this is very bad service. Why say next day delivery when you guys cannot fulfill it. And the customer service is still isn't sure saying it might come and might come in weekend. This is worst courier service ever hoping for a swift response and very fast action and delivery

I am a victim of online fraud which has nothing to do with dtdc, but it could have been stopped if dtdc as one of the leading courier company could pay little more attention in updating the customer service standards, after my repetitive mails to not have the courier delivered it was delivered as there is no customer service where i can reach these guys to call n say dont have it delivered. It was not only delivered the language difficulty of the guys handling customer service guys handling the mails they sending me the confirmation as well

This is regarding docket no: d48011485. The consignment has not been delivered till date and when i look for the update in dtdc portal it is written receiver not available as per[protected] update. But no one had contacted from dtdc team to deliver the same even they didnot gave me call in my number. So how can they update on the portal that receiver is not available, where 24x7 some one is present in the delivery address. And moreover no one is responding to your guwahati head office phone @[protected]. Didnot accept such service from dtdc. We are paying for an early delivery and that why we choose dtdc. But very disappointed with there response

My concienment no. Is v50787649 has been booked on 28/12/2018 from delhi to jammu. It was expected to be delivered on 29/12/2018 but as of today being 31/12/2018 it has not been delivered yet. The local jammu delivery office is refusing to deliver & replied to deliver when they will be having time.
Kindly look in the matter being urgent otherwise legal path.

Dear sir/madam,
I have a important and urgent courier posted at wrong pincode of 751001 which is on transit. Its actual delivery pincode is 758001 for kendujhar, odisha. Though, the address on courier is correct. Consignment no is z85293325. Please inform them at the earliest. Courier is urgent and should not be misplaced. Will be thankful to you forever. For any more clarification reply me or call me....

Respected sir,
I hereby inform you that it is 3rd time i am sending you e-mail regarding same complaint.
My consignment no. Is k15978725, which was delivered to somewhere else in kestopur, kolkata, instead of me on 13th november, 2018. Regarding that registered complaint to dtdc (Case no. 13161316,
Case no.[protected]. Local dtdc agent mr. Suvankar mukherjee (Dtdc, kestopur) didn't cooperate with me. Last wedneaday, it was decided by dtdc kolkata office that mr. Subhankar mukherjee would pay me compensation of rs.900/- (Rs.800/- as product price+courier charge 100/-). As per their instruction, on the very next day i went to meet mr. Subhankar mukherjee at his office to get my compensation, but he told me that he would send it to me through someone else. I believed his words as once he was my neighbour and i know his family very well. But 3 days past, he didn't send the money. I whatsapped him a lot of time. He didn't bother to answer. Today i talked with him over phone and as he said that he is out of station right now and he would pay the compensation on monday, so, i told him that if i don't get the compensation on next monday, then i would move in my way. I can't rely on dtdc any more. I have already waited almost 45days. Hearing all these, suddenly, he became furious, and told me that i am threatening him and i may complaint to dtdc, i may go to police, or i may go to consumer forum even. He doesn't bother. He will negotiate with his company dtdc. I didn't understand how my words could be considered as threatening. I have the audio clip. If you want, then i could send it to you.
Not only that, his wife phoned me today and literally threatened me and said she is only forgiving me as she knows my parents very well, otherwise she would take revenge and many more.. All rubbish.
So, now i decided to move literally in my way and have complained against dtdc to national consumer forum. The docket number is 1077596.
This is not a matter of only rs.900/-, rather it's a matter of commitment to customer, responsibility, proper behaviour with customer and not lingering the matter unnecessarily. I didn't expect this kind of irresponsible act from dtdc.
Hope, now you will take this matter seriously and do as per necessity.
Regards,
Sharanya gupta